Re: Open File Support and CIFS/DFS shares/mounts
Thanks. I don't have many Windows servers being used with these kinds of files. Everything here is via SAN/CIFS/DFS connections via shares. I will roll these out via CLOPTSET. On Mon, Jun 19, 2017 at 4:22 PM, Tom Alverson wrote: > I have these commands in the DSM.OPT file (this is a normal windows server > backup, not a SAN) > > EXCLUDE "*:\...\~*.pst.tmp" > > EXCLUDE "*:\...\~*.ppt" > > EXCLUDE "*:\...\~*.pptx" > > EXCLUDE "*:\...\~*.xlsx" > > EXCLUDE "*:\...\~*.xlsM" > > EXCLUDE "*:\...\~*.docx" > > EXCLUDE "*:\...\~*.xlsb" > > On Mon, Jun 19, 2017 at 1:24 PM, Zoltan Forray wrote: > > > Tom, > > > > I hate using weird/special characters in excludes for fear of casting too > > wide of a net. But, as you said, there is no need to attempt to backup > > M$Office temp files. > > > > So, is this what you use to exclude them, via CLOPTSET? > > > > EXCLUDE '*:\...\~*.pptx' > > EXCLUDE '*:\...\~*.xlsx' > > EXCLUDE '*:\...\~*.docx' > > > > > > On Fri, Jun 2, 2017 at 11:28 AM, Tom Alverson > > wrote: > > > > > For starters I would exclude all of the office temp files like ~*.xlsx > as > > > shown in your example. These are just small temp files that have the > > name > > > of the user who has opened the file in them. > > > > > > On Fri, Jun 2, 2017 at 8:49 AM, Zoltan Forray wrote: > > > > > > > We have 3-Windows 2012R2 servers (current client is 7.1.3) that are > > used > > > to > > > > backup numerous (>50-each) DFS (were CIFS) mounts, each having their > > own > > > > TSM NODE and schedule that includes Objects that point to the > > filesystem > > > > (i.e. \\rams.adp.vcu.edu\SOM\TSM\GA\*). > > > > > > > > This is done so each mount/group/area/directory/department can > > > administer > > > > their own backups via the webclient and unique ports for each. > > > > > > > > One problem we have always struggled with is Open Files. Invariably, > > we > > > > constant get errors like: > > > > > > > > ANE4987E (Session: 278819, Node: ISILON-DWS) Error processing '\\ > > > > rams.adp.vcu.edu\dws\WilderSchool\Shared\Administrative\GVPA_FIN\GPA > > > > Department\Center for Public Policy\CPP Fiscal Officer\Com > > > > Logs\FY17\~$CURA_Com Log_FY17_2017.04.15.xlsx': *the object is in use > > by > > > > another process* > > > > > > > > Since snapshotproviderfs doesn't work, how else can we handle open > > files > > > > and getting backups, albeit fuzzy, of these files? > > > > > > > > -- > > > > *Zoltan Forray* > > > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > > > Xymon Monitor Administrator > > > > VMware Administrator > > > > Virginia Commonwealth University > > > > UCC/Office of Technology Services > > > > www.ucc.vcu.edu > > > > zfor...@vcu.edu - 804-828-4807 > > > > Don't be a phishing victim - VCU and other reputable organizations > will > > > > never use email to request that you reply with your password, social > > > > security number or confidential personal information. For more > details > > > > visit http://infosecurity.vcu.edu/phishing.html > > > > > > > > > > > > > > > -- > > *Zoltan Forray* > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > Xymon Monitor Administrator > > VMware Administrator > > Virginia Commonwealth University > > UCC/Office of Technology Services > > www.ucc.vcu.edu > > zfor...@vcu.edu - 804-828-4807 > > Don't be a phishing victim - VCU and other reputable organizations will > > never use email to request that you reply with your password, social > > security number or confidential personal information. For more details > > visit http://infosecurity.vcu.edu/phishing.html > > > -- *Zoltan Forray* Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator Xymon Monitor Administrator VMware Administrator Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
Re: Open File Support and CIFS/DFS shares/mounts
I have these commands in the DSM.OPT file (this is a normal windows server backup, not a SAN) EXCLUDE "*:\...\~*.pst.tmp" EXCLUDE "*:\...\~*.ppt" EXCLUDE "*:\...\~*.pptx" EXCLUDE "*:\...\~*.xlsx" EXCLUDE "*:\...\~*.xlsM" EXCLUDE "*:\...\~*.docx" EXCLUDE "*:\...\~*.xlsb" On Mon, Jun 19, 2017 at 1:24 PM, Zoltan Forray wrote: > Tom, > > I hate using weird/special characters in excludes for fear of casting too > wide of a net. But, as you said, there is no need to attempt to backup > M$Office temp files. > > So, is this what you use to exclude them, via CLOPTSET? > > EXCLUDE '*:\...\~*.pptx' > EXCLUDE '*:\...\~*.xlsx' > EXCLUDE '*:\...\~*.docx' > > > On Fri, Jun 2, 2017 at 11:28 AM, Tom Alverson > wrote: > > > For starters I would exclude all of the office temp files like ~*.xlsx as > > shown in your example. These are just small temp files that have the > name > > of the user who has opened the file in them. > > > > On Fri, Jun 2, 2017 at 8:49 AM, Zoltan Forray wrote: > > > > > We have 3-Windows 2012R2 servers (current client is 7.1.3) that are > used > > to > > > backup numerous (>50-each) DFS (were CIFS) mounts, each having their > own > > > TSM NODE and schedule that includes Objects that point to the > filesystem > > > (i.e. \\rams.adp.vcu.edu\SOM\TSM\GA\*). > > > > > > This is done so each mount/group/area/directory/department can > > administer > > > their own backups via the webclient and unique ports for each. > > > > > > One problem we have always struggled with is Open Files. Invariably, > we > > > constant get errors like: > > > > > > ANE4987E (Session: 278819, Node: ISILON-DWS) Error processing '\\ > > > rams.adp.vcu.edu\dws\WilderSchool\Shared\Administrative\GVPA_FIN\GPA > > > Department\Center for Public Policy\CPP Fiscal Officer\Com > > > Logs\FY17\~$CURA_Com Log_FY17_2017.04.15.xlsx': *the object is in use > by > > > another process* > > > > > > Since snapshotproviderfs doesn't work, how else can we handle open > files > > > and getting backups, albeit fuzzy, of these files? > > > > > > -- > > > *Zoltan Forray* > > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > > Xymon Monitor Administrator > > > VMware Administrator > > > Virginia Commonwealth University > > > UCC/Office of Technology Services > > > www.ucc.vcu.edu > > > zfor...@vcu.edu - 804-828-4807 > > > Don't be a phishing victim - VCU and other reputable organizations will > > > never use email to request that you reply with your password, social > > > security number or confidential personal information. For more details > > > visit http://infosecurity.vcu.edu/phishing.html > > > > > > > > > -- > *Zoltan Forray* > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > Xymon Monitor Administrator > VMware Administrator > Virginia Commonwealth University > UCC/Office of Technology Services > www.ucc.vcu.edu > zfor...@vcu.edu - 804-828-4807 > Don't be a phishing victim - VCU and other reputable organizations will > never use email to request that you reply with your password, social > security number or confidential personal information. For more details > visit http://infosecurity.vcu.edu/phishing.html >
Re: Open File Support and CIFS/DFS shares/mounts
Tom, I hate using weird/special characters in excludes for fear of casting too wide of a net. But, as you said, there is no need to attempt to backup M$Office temp files. So, is this what you use to exclude them, via CLOPTSET? EXCLUDE '*:\...\~*.pptx' EXCLUDE '*:\...\~*.xlsx' EXCLUDE '*:\...\~*.docx' On Fri, Jun 2, 2017 at 11:28 AM, Tom Alverson wrote: > For starters I would exclude all of the office temp files like ~*.xlsx as > shown in your example. These are just small temp files that have the name > of the user who has opened the file in them. > > On Fri, Jun 2, 2017 at 8:49 AM, Zoltan Forray wrote: > > > We have 3-Windows 2012R2 servers (current client is 7.1.3) that are used > to > > backup numerous (>50-each) DFS (were CIFS) mounts, each having their own > > TSM NODE and schedule that includes Objects that point to the filesystem > > (i.e. \\rams.adp.vcu.edu\SOM\TSM\GA\*). > > > > This is done so each mount/group/area/directory/department can > administer > > their own backups via the webclient and unique ports for each. > > > > One problem we have always struggled with is Open Files. Invariably, we > > constant get errors like: > > > > ANE4987E (Session: 278819, Node: ISILON-DWS) Error processing '\\ > > rams.adp.vcu.edu\dws\WilderSchool\Shared\Administrative\GVPA_FIN\GPA > > Department\Center for Public Policy\CPP Fiscal Officer\Com > > Logs\FY17\~$CURA_Com Log_FY17_2017.04.15.xlsx': *the object is in use by > > another process* > > > > Since snapshotproviderfs doesn't work, how else can we handle open files > > and getting backups, albeit fuzzy, of these files? > > > > -- > > *Zoltan Forray* > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > Xymon Monitor Administrator > > VMware Administrator > > Virginia Commonwealth University > > UCC/Office of Technology Services > > www.ucc.vcu.edu > > zfor...@vcu.edu - 804-828-4807 > > Don't be a phishing victim - VCU and other reputable organizations will > > never use email to request that you reply with your password, social > > security number or confidential personal information. For more details > > visit http://infosecurity.vcu.edu/phishing.html > > > -- *Zoltan Forray* Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator Xymon Monitor Administrator VMware Administrator Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
Re: Open File Support and CIFS/DFS shares/mounts
Thanks for the suggestion. Unfortunately, that would make too much sense -
same with going to TSM VE or SAN based backups. There is this obsession
with individualized, user/department/group managed, controlled backups on a
file-level, thus resulting is SAN storage being backed up via physical
servers and IP traffic. There are too many hundreds of terabytes of ISILON
storage/backups to manage that many snapshots. When we do VMware
snapshots, we usually can't keep them more than a day or two.
On Fri, Jun 2, 2017 at 2:51 PM, Tom Alverson wrote:
> I know you can create snapshots ("previous versions") in Isilon and keep
> them around for a set number of days. I seem to recall there is some trick
> you can use to directly access them (a specially URL) without having to go
> through the "previous version" GUI in windows. Maybe there is a way you
> can back up one of those snapshots??
>
> On Fri, Jun 2, 2017 at 1:02 PM, Zoltan Forray wrote:
>
> > I grabbed a bad example. How about this one - not a temp - happens to
> be a
> > QuickBooks file, which is pretty important to backup...
> >
> > 6/2/2017 2:03:41 AM ANE4987E (Session: 277741, Node: ISILON-CE) Error
> > processing '\\rams.adp.vcu.edu\ce\Share\Public\VMP\VMP
> > Secure\FINANCIALS\Quickbooks\Virginia_One_to_One__The_
> > Mentoring_Partnership
> > 12.07.16.QBW': the object is in use by another process
> >
> > On Fri, Jun 2, 2017 at 11:28 AM, Tom Alverson
> > wrote:
> >
> > > For starters I would exclude all of the office temp files like ~*.xlsx
> as
> > > shown in your example. These are just small temp files that have the
> > name
> > > of the user who has opened the file in them.
> > >
> > > On Fri, Jun 2, 2017 at 8:49 AM, Zoltan Forray wrote:
> > >
> > > > We have 3-Windows 2012R2 servers (current client is 7.1.3) that are
> > used
> > > to
> > > > backup numerous (>50-each) DFS (were CIFS) mounts, each having their
> > own
> > > > TSM NODE and schedule that includes Objects that point to the
> > filesystem
> > > > (i.e. \\rams.adp.vcu.edu\SOM\TSM\GA\*).
> > > >
> > > > This is done so each mount/group/area/directory/department can
> > > administer
> > > > their own backups via the webclient and unique ports for each.
> > > >
> > > > One problem we have always struggled with is Open Files. Invariably,
> > we
> > > > constant get errors like:
> > > >
> > > > ANE4987E (Session: 278819, Node: ISILON-DWS) Error processing '\\
> > > > rams.adp.vcu.edu\dws\WilderSchool\Shared\Administrative\GVPA_FIN\GPA
> > > > Department\Center for Public Policy\CPP Fiscal Officer\Com
> > > > Logs\FY17\~$CURA_Com Log_FY17_2017.04.15.xlsx': *the object is in use
> > by
> > > > another process*
> > > >
> > > > Since snapshotproviderfs doesn't work, how else can we handle open
> > files
> > > > and getting backups, albeit fuzzy, of these files?
> > > >
> > > > --
> > > > *Zoltan Forray*
> > > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator
> > > > Xymon Monitor Administrator
> > > > VMware Administrator
> > > > Virginia Commonwealth University
> > > > UCC/Office of Technology Services
> > > > www.ucc.vcu.edu
> > > > zfor...@vcu.edu - 804-828-4807
> > > > Don't be a phishing victim - VCU and other reputable organizations
> will
> > > > never use email to request that you reply with your password, social
> > > > security number or confidential personal information. For more
> details
> > > > visit http://infosecurity.vcu.edu/phishing.html
> > > >
> > >
> >
> >
> >
> > --
> > *Zoltan Forray*
> > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator
> > Xymon Monitor Administrator
> > VMware Administrator
> > Virginia Commonwealth University
> > UCC/Office of Technology Services
> > www.ucc.vcu.edu
> > zfor...@vcu.edu - 804-828-4807
> > Don't be a phishing victim - VCU and other reputable organizations will
> > never use email to request that you reply with your password, social
> > security number or confidential personal information. For more details
> > visit http://infosecurity.vcu.edu/phishing.html
> >
>
--
*Zoltan Forray*
Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator
Xymon Monitor Administrator
VMware Administrator
Virginia Commonwealth University
UCC/Office of Technology Services
www.ucc.vcu.edu
zfor...@vcu.edu - 804-828-4807
Don't be a phishing victim - VCU and other reputable organizations will
never use email to request that you reply with your password, social
security number or confidential personal information. For more details
visit http://infosecurity.vcu.edu/phishing.html
Re: Open File Support and CIFS/DFS shares/mounts
I know you can create snapshots ("previous versions") in Isilon and keep
them around for a set number of days. I seem to recall there is some trick
you can use to directly access them (a specially URL) without having to go
through the "previous version" GUI in windows. Maybe there is a way you
can back up one of those snapshots??
On Fri, Jun 2, 2017 at 1:02 PM, Zoltan Forray wrote:
> I grabbed a bad example. How about this one - not a temp - happens to be a
> QuickBooks file, which is pretty important to backup...
>
> 6/2/2017 2:03:41 AM ANE4987E (Session: 277741, Node: ISILON-CE) Error
> processing '\\rams.adp.vcu.edu\ce\Share\Public\VMP\VMP
> Secure\FINANCIALS\Quickbooks\Virginia_One_to_One__The_
> Mentoring_Partnership
> 12.07.16.QBW': the object is in use by another process
>
> On Fri, Jun 2, 2017 at 11:28 AM, Tom Alverson
> wrote:
>
> > For starters I would exclude all of the office temp files like ~*.xlsx as
> > shown in your example. These are just small temp files that have the
> name
> > of the user who has opened the file in them.
> >
> > On Fri, Jun 2, 2017 at 8:49 AM, Zoltan Forray wrote:
> >
> > > We have 3-Windows 2012R2 servers (current client is 7.1.3) that are
> used
> > to
> > > backup numerous (>50-each) DFS (were CIFS) mounts, each having their
> own
> > > TSM NODE and schedule that includes Objects that point to the
> filesystem
> > > (i.e. \\rams.adp.vcu.edu\SOM\TSM\GA\*).
> > >
> > > This is done so each mount/group/area/directory/department can
> > administer
> > > their own backups via the webclient and unique ports for each.
> > >
> > > One problem we have always struggled with is Open Files. Invariably,
> we
> > > constant get errors like:
> > >
> > > ANE4987E (Session: 278819, Node: ISILON-DWS) Error processing '\\
> > > rams.adp.vcu.edu\dws\WilderSchool\Shared\Administrative\GVPA_FIN\GPA
> > > Department\Center for Public Policy\CPP Fiscal Officer\Com
> > > Logs\FY17\~$CURA_Com Log_FY17_2017.04.15.xlsx': *the object is in use
> by
> > > another process*
> > >
> > > Since snapshotproviderfs doesn't work, how else can we handle open
> files
> > > and getting backups, albeit fuzzy, of these files?
> > >
> > > --
> > > *Zoltan Forray*
> > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator
> > > Xymon Monitor Administrator
> > > VMware Administrator
> > > Virginia Commonwealth University
> > > UCC/Office of Technology Services
> > > www.ucc.vcu.edu
> > > zfor...@vcu.edu - 804-828-4807
> > > Don't be a phishing victim - VCU and other reputable organizations will
> > > never use email to request that you reply with your password, social
> > > security number or confidential personal information. For more details
> > > visit http://infosecurity.vcu.edu/phishing.html
> > >
> >
>
>
>
> --
> *Zoltan Forray*
> Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator
> Xymon Monitor Administrator
> VMware Administrator
> Virginia Commonwealth University
> UCC/Office of Technology Services
> www.ucc.vcu.edu
> zfor...@vcu.edu - 804-828-4807
> Don't be a phishing victim - VCU and other reputable organizations will
> never use email to request that you reply with your password, social
> security number or confidential personal information. For more details
> visit http://infosecurity.vcu.edu/phishing.html
>
Re: Open File Support and CIFS/DFS shares/mounts
Without a snapshot API (like netapp) the last resort is NDMP, unfortunately. On Jun 2, 2017, 8:50 AM -0400, Zoltan Forray , wrote: > We have 3-Windows 2012R2 servers (current client is 7.1.3) that are used to > backup numerous (>50-each) DFS (were CIFS) mounts, each having their own > TSM NODE and schedule that includes Objects that point to the filesystem > (i.e. \\rams.adp.vcu.edu\SOM\TSM\GA\*). > > This is done so each mount/group/area/directory/department can administer > their own backups via the webclient and unique ports for each. > > One problem we have always struggled with is Open Files. Invariably, we > constant get errors like: > > ANE4987E (Session: 278819, Node: ISILON-DWS) Error processing '\\ > rams.adp.vcu.edu\dws\WilderSchool\Shared\Administrative\GVPA_FIN\GPA > Department\Center for Public Policy\CPP Fiscal Officer\Com > Logs\FY17\~$CURA_Com Log_FY17_2017.04.15.xlsx': *the object is in use by > another process* > > Since snapshotproviderfs doesn't work, how else can we handle open files > and getting backups, albeit fuzzy, of these files? > > -- > *Zoltan Forray* > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > Xymon Monitor Administrator > VMware Administrator > Virginia Commonwealth University > UCC/Office of Technology Services > www.ucc.vcu.edu > zfor...@vcu.edu - 804-828-4807 > Don't be a phishing victim - VCU and other reputable organizations will > never use email to request that you reply with your password, social > security number or confidential personal information. For more details > visit http://infosecurity.vcu.edu/phishing.html
Re: Open File Support and CIFS/DFS shares/mounts
I grabbed a bad example. How about this one - not a temp - happens to be a QuickBooks file, which is pretty important to backup... 6/2/2017 2:03:41 AM ANE4987E (Session: 277741, Node: ISILON-CE) Error processing '\\rams.adp.vcu.edu\ce\Share\Public\VMP\VMP Secure\FINANCIALS\Quickbooks\Virginia_One_to_One__The_Mentoring_Partnership 12.07.16.QBW': the object is in use by another process On Fri, Jun 2, 2017 at 11:28 AM, Tom Alverson wrote: > For starters I would exclude all of the office temp files like ~*.xlsx as > shown in your example. These are just small temp files that have the name > of the user who has opened the file in them. > > On Fri, Jun 2, 2017 at 8:49 AM, Zoltan Forray wrote: > > > We have 3-Windows 2012R2 servers (current client is 7.1.3) that are used > to > > backup numerous (>50-each) DFS (were CIFS) mounts, each having their own > > TSM NODE and schedule that includes Objects that point to the filesystem > > (i.e. \\rams.adp.vcu.edu\SOM\TSM\GA\*). > > > > This is done so each mount/group/area/directory/department can > administer > > their own backups via the webclient and unique ports for each. > > > > One problem we have always struggled with is Open Files. Invariably, we > > constant get errors like: > > > > ANE4987E (Session: 278819, Node: ISILON-DWS) Error processing '\\ > > rams.adp.vcu.edu\dws\WilderSchool\Shared\Administrative\GVPA_FIN\GPA > > Department\Center for Public Policy\CPP Fiscal Officer\Com > > Logs\FY17\~$CURA_Com Log_FY17_2017.04.15.xlsx': *the object is in use by > > another process* > > > > Since snapshotproviderfs doesn't work, how else can we handle open files > > and getting backups, albeit fuzzy, of these files? > > > > -- > > *Zoltan Forray* > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > Xymon Monitor Administrator > > VMware Administrator > > Virginia Commonwealth University > > UCC/Office of Technology Services > > www.ucc.vcu.edu > > zfor...@vcu.edu - 804-828-4807 > > Don't be a phishing victim - VCU and other reputable organizations will > > never use email to request that you reply with your password, social > > security number or confidential personal information. For more details > > visit http://infosecurity.vcu.edu/phishing.html > > > -- *Zoltan Forray* Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator Xymon Monitor Administrator VMware Administrator Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
Re: Open File Support and CIFS/DFS shares/mounts
For starters I would exclude all of the office temp files like ~*.xlsx as shown in your example. These are just small temp files that have the name of the user who has opened the file in them. On Fri, Jun 2, 2017 at 8:49 AM, Zoltan Forray wrote: > We have 3-Windows 2012R2 servers (current client is 7.1.3) that are used to > backup numerous (>50-each) DFS (were CIFS) mounts, each having their own > TSM NODE and schedule that includes Objects that point to the filesystem > (i.e. \\rams.adp.vcu.edu\SOM\TSM\GA\*). > > This is done so each mount/group/area/directory/department can administer > their own backups via the webclient and unique ports for each. > > One problem we have always struggled with is Open Files. Invariably, we > constant get errors like: > > ANE4987E (Session: 278819, Node: ISILON-DWS) Error processing '\\ > rams.adp.vcu.edu\dws\WilderSchool\Shared\Administrative\GVPA_FIN\GPA > Department\Center for Public Policy\CPP Fiscal Officer\Com > Logs\FY17\~$CURA_Com Log_FY17_2017.04.15.xlsx': *the object is in use by > another process* > > Since snapshotproviderfs doesn't work, how else can we handle open files > and getting backups, albeit fuzzy, of these files? > > -- > *Zoltan Forray* > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > Xymon Monitor Administrator > VMware Administrator > Virginia Commonwealth University > UCC/Office of Technology Services > www.ucc.vcu.edu > zfor...@vcu.edu - 804-828-4807 > Don't be a phishing victim - VCU and other reputable organizations will > never use email to request that you reply with your password, social > security number or confidential personal information. For more details > visit http://infosecurity.vcu.edu/phishing.html >
Open File Support and CIFS/DFS shares/mounts
We have 3-Windows 2012R2 servers (current client is 7.1.3) that are used to backup numerous (>50-each) DFS (were CIFS) mounts, each having their own TSM NODE and schedule that includes Objects that point to the filesystem (i.e. \\rams.adp.vcu.edu\SOM\TSM\GA\*). This is done so each mount/group/area/directory/department can administer their own backups via the webclient and unique ports for each. One problem we have always struggled with is Open Files. Invariably, we constant get errors like: ANE4987E (Session: 278819, Node: ISILON-DWS) Error processing '\\ rams.adp.vcu.edu\dws\WilderSchool\Shared\Administrative\GVPA_FIN\GPA Department\Center for Public Policy\CPP Fiscal Officer\Com Logs\FY17\~$CURA_Com Log_FY17_2017.04.15.xlsx': *the object is in use by another process* Since snapshotproviderfs doesn't work, how else can we handle open files and getting backups, albeit fuzzy, of these files? -- *Zoltan Forray* Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator Xymon Monitor Administrator VMware Administrator Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
Help configuring open file support
Looking to experiment with this. Looked in the windows client manual, however, instructions are for the gui. This, being java, is very inaccessible for screen readers. How do I set up this support manually? Will be using vss for the snapshots. Thanks for the help. Gary Lee Senior System Programmer Ball State University phone: 765-285-1310
Re: Problem with Open File Support
Yups, this afternoon i upgrade it to V5.4.2.3, and it works. Thanks a lot. Best Regards, Yudi Darmadi http://www.niagaprima.com - Original Message - From: "Andrew Raibeck" To: Sent: Friday, February 20, 2009 9:09 AM Subject: Re: [ADSM-L] Problem with Open File Support I also strongly advise installing current maintenance, as 5.4.0.2 is pretty old. There have been several defects fixed in OFS support in the current client levels, so it is possible these will alleviate the issues. Best regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Tucson/i...@ibmus Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence.
Re: Problem with Open File Support
I also strongly advise installing current maintenance, as 5.4.0.2 is pretty old. There have been several defects fixed in OFS support in the current client levels, so it is possible these will alleviate the issues. Best regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Tucson/i...@ibmus Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" wrote on 02/19/2009 08:24:49 PM: > [image removed] > > Re: Problem with Open File Support > > Clark, Robert A > > to: > > ADSM-L > > 02/19/2009 08:26 PM > > Sent by: > > "ADSM: Dist Stor Manager" > > Please respond to "ADSM: Dist Stor Manager" > > http://www-01.ibm.com/support/docview.wss?rs=663&tc=SSGSG7&uid=swg211971 > 33 > > Make sure you have the hotfixes mentioned on that page. (934016, 940349) > > [RC] > > -Original Message- > From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of > Yudi Darmadi > Sent: Thursday, February 19, 2009 12:14 AM > To: ADSM-L@VM.MARIST.EDU > Subject: Re: [ADSM-L] Problem with Open File Support > > OS : Windows Server 2003 SP2. > The TSM CLient version is 5.4.0.2 > > > > Best Regards, > > > Yudi Darmadi > PT Niagaprima Paramitra > Jl. KH Ahmad Dahlan No.25 Kebayoran Baru, Jakarta Selatan 12130 > Phone: 021-72799949; Fax: 021-72799950; Mobile: 081905530830 > http://www.niagaprima.com > > - Original Message - > From: "Clark, Robert A" > To: > Sent: Saturday, February 14, 2009 3:07 AM > Subject: Re: [ADSM-L] Problem with Open File Support > > > What is the OS and SP level? What is the client version? > > [RC] > > -Original Message- > From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of > Yudi Darmadi > Sent: Friday, February 13, 2009 6:19 AM > To: ADSM-L@VM.MARIST.EDU > Subject: [ADSM-L] Problem with Open File Support > > Dear all, > > I have a two question here, and i need your advice: > > 1>. On one client, I didn't use the Open File support, so the backup > schedule failed (some files couldn't back up), but if I use the open > file support, the machine stop responding during backup proccess. Is the > problem on the TSM or in the Windows' Volume Shadow Copy Service? (As > far as i know, TSM Open file support uses this windows service). > > 2>. I have a TSM Server and also TSM client on 1 machine. I set a > 2>scheduled > backup. But it seems the backup stopped, and if i see in the task > manager, there's no "dsmc" proccess, and in the TSM, the server's > session was "idle". > > Here's the dsmsched.log: > 02/13/2009 11:00:03 Schedule Name: DAILY_ > 02/13/2009 11:00:03 Action:Incremental > 02/13/2009 11:00:03 Objects: > 02/13/2009 11:00:03 Options: -su=yes -domain='all-local > -d:' > 02/13/2009 11:00:03 Server Window Start: 11:00:00 on 02/13/2009 > 02/13/2009 > 11:00:03 > 02/13/2009 11:00:03 Command will be executed in 2 minutes. > 02/13/2009 11:02:03 > Executing scheduled command now. > 02/13/2009 11:02:03 Node Name: DAILY_ > 02/13/2009 11:02:03 Session established with server DAILY_: Windows > 02/13/2009 11:02:03 Server Version 5, Release 4, Level 3.0 > 02/13/2009 11:02:03 Server date/time: 02/13/2009 11:02:03 Last > access: > 02/13/2009 11:00:03 > > 02/13/2009 11:02:03 --- SCHEDULEREC OBJECT BEGIN DAILY_ 02/13/2009 > 11:00:00 > 02/13/2009 11:02:03 Incremental backup of volume '\\server\c$' > 02/13/2009 11:02:03 Incremental backup of volume '\\server\f$' > 02/13/2009 11:02:03 Incremental backup of volume 'SYSTEMSERVICES' > 02/13/2009 11:02:03 Backup System Services using shadow copy... > 02/13/2009 11:02:04 Backup System Service: 'Terminal Server Licensing'. > > 02/13/2009 11:02:04 ANS1959W Removing previous incomplete group '\TLS' > Id:0-232267947 > 02/13/2009 11:02:05 Backup System Service: 'Event Log'. > > 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group > '\EVENTLOG' > Id:0-232267949 > 02/13/2009 11:02:05 Backup System Service: 'WMI Database'. > > 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '
Re: Problem with Open File Support
http://www-01.ibm.com/support/docview.wss?rs=663&tc=SSGSG7&uid=swg211971 33 Make sure you have the hotfixes mentioned on that page. (934016, 940349) [RC] -Original Message- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Yudi Darmadi Sent: Thursday, February 19, 2009 12:14 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] Problem with Open File Support OS : Windows Server 2003 SP2. The TSM CLient version is 5.4.0.2 Best Regards, Yudi Darmadi PT Niagaprima Paramitra Jl. KH Ahmad Dahlan No.25 Kebayoran Baru, Jakarta Selatan 12130 Phone: 021-72799949; Fax: 021-72799950; Mobile: 081905530830 http://www.niagaprima.com - Original Message - From: "Clark, Robert A" To: Sent: Saturday, February 14, 2009 3:07 AM Subject: Re: [ADSM-L] Problem with Open File Support What is the OS and SP level? What is the client version? [RC] -Original Message- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Yudi Darmadi Sent: Friday, February 13, 2009 6:19 AM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] Problem with Open File Support Dear all, I have a two question here, and i need your advice: 1>. On one client, I didn't use the Open File support, so the backup schedule failed (some files couldn't back up), but if I use the open file support, the machine stop responding during backup proccess. Is the problem on the TSM or in the Windows' Volume Shadow Copy Service? (As far as i know, TSM Open file support uses this windows service). 2>. I have a TSM Server and also TSM client on 1 machine. I set a 2>scheduled backup. But it seems the backup stopped, and if i see in the task manager, there's no "dsmc" proccess, and in the TSM, the server's session was "idle". Here's the dsmsched.log: 02/13/2009 11:00:03 Schedule Name: DAILY_ 02/13/2009 11:00:03 Action:Incremental 02/13/2009 11:00:03 Objects: 02/13/2009 11:00:03 Options: -su=yes -domain='all-local -d:' 02/13/2009 11:00:03 Server Window Start: 11:00:00 on 02/13/2009 02/13/2009 11:00:03 02/13/2009 11:00:03 Command will be executed in 2 minutes. 02/13/2009 11:02:03 Executing scheduled command now. 02/13/2009 11:02:03 Node Name: DAILY_ 02/13/2009 11:02:03 Session established with server DAILY_: Windows 02/13/2009 11:02:03 Server Version 5, Release 4, Level 3.0 02/13/2009 11:02:03 Server date/time: 02/13/2009 11:02:03 Last access: 02/13/2009 11:00:03 02/13/2009 11:02:03 --- SCHEDULEREC OBJECT BEGIN DAILY_ 02/13/2009 11:00:00 02/13/2009 11:02:03 Incremental backup of volume '\\server\c$' 02/13/2009 11:02:03 Incremental backup of volume '\\server\f$' 02/13/2009 11:02:03 Incremental backup of volume 'SYSTEMSERVICES' 02/13/2009 11:02:03 Backup System Services using shadow copy... 02/13/2009 11:02:04 Backup System Service: 'Terminal Server Licensing'. 02/13/2009 11:02:04 ANS1959W Removing previous incomplete group '\TLS' Id:0-232267947 02/13/2009 11:02:05 Backup System Service: 'Event Log'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\EVENTLOG' Id:0-232267949 02/13/2009 11:02:05 Backup System Service: 'WMI Database'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\WMI' Id:0-232267948 02/13/2009 11:02:05 Incremental backup of volume 'SYSTEMSTATE' 02/13/2009 11:02:05 Backup System State using shadow copy... 02/13/2009 11:02:05 Backup System State: 'System Files'. 02/13/2009 11:02:05 Backup System State: 'COM+ Database'. 02/13/2009 11:02:05 Backup System State: 'Registry'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\SYSSTATE' Id:0-232267950 And the dsmerror.log : 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\TLS' Id:0-232267951 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\EVENTLOG' Id:0-232267952 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\WMI' Id:0-232267953 02/13/2009 11:12:40 ANS1959W Removing previous incomplete group '\SYSSTATE' Id:0-232267954 == Best Regards, Yudi Darmadi http://www.niagaprima.com - Original Message - From: "Steve Stackwick" To: Sent: Friday, February 13, 2009 8:35 PM Subject: Re: [ADSM-L] TSM Client GUI hanging at initializing > Here's the output from the trace. Looks like Andy's VSS thoughts were > right on, because there's kind of a long gap (almost 4 hours!) between > the dsm start and it's appearance: > > 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (1416): > VssRequestor::InitializeVss(): VSS[SetBackupSt
Re: Problem with Open File Support
OS : Windows Server 2003 SP2. The TSM CLient version is 5.4.0.2 Best Regards, Yudi Darmadi PT Niagaprima Paramitra Jl. KH Ahmad Dahlan No.25 Kebayoran Baru, Jakarta Selatan 12130 Phone: 021-72799949; Fax: 021-72799950; Mobile: 081905530830 http://www.niagaprima.com - Original Message - From: "Clark, Robert A" To: Sent: Saturday, February 14, 2009 3:07 AM Subject: Re: [ADSM-L] Problem with Open File Support What is the OS and SP level? What is the client version? [RC] -Original Message- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Yudi Darmadi Sent: Friday, February 13, 2009 6:19 AM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] Problem with Open File Support Dear all, I have a two question here, and i need your advice: 1>. On one client, I didn't use the Open File support, so the backup schedule failed (some files couldn't back up), but if I use the open file support, the machine stop responding during backup proccess. Is the problem on the TSM or in the Windows' Volume Shadow Copy Service? (As far as i know, TSM Open file support uses this windows service). 2>. I have a TSM Server and also TSM client on 1 machine. I set a 2>scheduled backup. But it seems the backup stopped, and if i see in the task manager, there's no "dsmc" proccess, and in the TSM, the server's session was "idle". Here's the dsmsched.log: 02/13/2009 11:00:03 Schedule Name: DAILY_ 02/13/2009 11:00:03 Action:Incremental 02/13/2009 11:00:03 Objects: 02/13/2009 11:00:03 Options: -su=yes -domain='all-local -d:' 02/13/2009 11:00:03 Server Window Start: 11:00:00 on 02/13/2009 02/13/2009 11:00:03 02/13/2009 11:00:03 Command will be executed in 2 minutes. 02/13/2009 11:02:03 Executing scheduled command now. 02/13/2009 11:02:03 Node Name: DAILY_ 02/13/2009 11:02:03 Session established with server DAILY_: Windows 02/13/2009 11:02:03 Server Version 5, Release 4, Level 3.0 02/13/2009 11:02:03 Server date/time: 02/13/2009 11:02:03 Last access: 02/13/2009 11:00:03 02/13/2009 11:02:03 --- SCHEDULEREC OBJECT BEGIN DAILY_ 02/13/2009 11:00:00 02/13/2009 11:02:03 Incremental backup of volume '\\server\c$' 02/13/2009 11:02:03 Incremental backup of volume '\\server\f$' 02/13/2009 11:02:03 Incremental backup of volume 'SYSTEMSERVICES' 02/13/2009 11:02:03 Backup System Services using shadow copy... 02/13/2009 11:02:04 Backup System Service: 'Terminal Server Licensing'. 02/13/2009 11:02:04 ANS1959W Removing previous incomplete group '\TLS' Id:0-232267947 02/13/2009 11:02:05 Backup System Service: 'Event Log'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\EVENTLOG' Id:0-232267949 02/13/2009 11:02:05 Backup System Service: 'WMI Database'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\WMI' Id:0-232267948 02/13/2009 11:02:05 Incremental backup of volume 'SYSTEMSTATE' 02/13/2009 11:02:05 Backup System State using shadow copy... 02/13/2009 11:02:05 Backup System State: 'System Files'. 02/13/2009 11:02:05 Backup System State: 'COM+ Database'. 02/13/2009 11:02:05 Backup System State: 'Registry'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\SYSSTATE' Id:0-232267950 And the dsmerror.log : 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\TLS' Id:0-232267951 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\EVENTLOG' Id:0-232267952 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\WMI' Id:0-232267953 02/13/2009 11:12:40 ANS1959W Removing previous incomplete group '\SYSSTATE' Id:0-232267954 == Best Regards, Yudi Darmadi http://www.niagaprima.com - Original Message - From: "Steve Stackwick" To: Sent: Friday, February 13, 2009 8:35 PM Subject: Re: [ADSM-L] TSM Client GUI hanging at initializing Here's the output from the trace. Looks like Andy's VSS thoughts were right on, because there's kind of a long gap (almost 4 hours!) between the dsm start and it's appearance: 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (1416): VssRequestor::InitializeVss(): VSS[SetBackupState] 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (2160): VssQuerySystemWriters(): Entry --- querying for files to exclude from backup.. 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (2166): VSS[GatherWriterMetadata] 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (8431): VssRequestor::QueryStatus(): VSS - waiting for asynchronous operation to complete for caller 'VssQue
Re: Problem with Open File Support
What is the OS and SP level? What is the client version? [RC] -Original Message- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Yudi Darmadi Sent: Friday, February 13, 2009 6:19 AM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] Problem with Open File Support Dear all, I have a two question here, and i need your advice: 1>. On one client, I didn't use the Open File support, so the backup schedule failed (some files couldn't back up), but if I use the open file support, the machine stop responding during backup proccess. Is the problem on the TSM or in the Windows' Volume Shadow Copy Service? (As far as i know, TSM Open file support uses this windows service). 2>. I have a TSM Server and also TSM client on 1 machine. I set a 2>scheduled backup. But it seems the backup stopped, and if i see in the task manager, there's no "dsmc" proccess, and in the TSM, the server's session was "idle". Here's the dsmsched.log: 02/13/2009 11:00:03 Schedule Name: DAILY_ 02/13/2009 11:00:03 Action:Incremental 02/13/2009 11:00:03 Objects: 02/13/2009 11:00:03 Options: -su=yes -domain='all-local -d:' 02/13/2009 11:00:03 Server Window Start: 11:00:00 on 02/13/2009 02/13/2009 11:00:03 02/13/2009 11:00:03 Command will be executed in 2 minutes. 02/13/2009 11:02:03 Executing scheduled command now. 02/13/2009 11:02:03 Node Name: DAILY_ 02/13/2009 11:02:03 Session established with server DAILY_: Windows 02/13/2009 11:02:03 Server Version 5, Release 4, Level 3.0 02/13/2009 11:02:03 Server date/time: 02/13/2009 11:02:03 Last access: 02/13/2009 11:00:03 02/13/2009 11:02:03 --- SCHEDULEREC OBJECT BEGIN DAILY_ 02/13/2009 11:00:00 02/13/2009 11:02:03 Incremental backup of volume '\\server\c$' 02/13/2009 11:02:03 Incremental backup of volume '\\server\f$' 02/13/2009 11:02:03 Incremental backup of volume 'SYSTEMSERVICES' 02/13/2009 11:02:03 Backup System Services using shadow copy... 02/13/2009 11:02:04 Backup System Service: 'Terminal Server Licensing'. 02/13/2009 11:02:04 ANS1959W Removing previous incomplete group '\TLS' Id:0-232267947 02/13/2009 11:02:05 Backup System Service: 'Event Log'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\EVENTLOG' Id:0-232267949 02/13/2009 11:02:05 Backup System Service: 'WMI Database'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\WMI' Id:0-232267948 02/13/2009 11:02:05 Incremental backup of volume 'SYSTEMSTATE' 02/13/2009 11:02:05 Backup System State using shadow copy... 02/13/2009 11:02:05 Backup System State: 'System Files'. 02/13/2009 11:02:05 Backup System State: 'COM+ Database'. 02/13/2009 11:02:05 Backup System State: 'Registry'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\SYSSTATE' Id:0-232267950 And the dsmerror.log : 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\TLS' Id:0-232267951 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\EVENTLOG' Id:0-232267952 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\WMI' Id:0-232267953 02/13/2009 11:12:40 ANS1959W Removing previous incomplete group '\SYSSTATE' Id:0-232267954 == Best Regards, Yudi Darmadi http://www.niagaprima.com - Original Message - From: "Steve Stackwick" To: Sent: Friday, February 13, 2009 8:35 PM Subject: Re: [ADSM-L] TSM Client GUI hanging at initializing > Here's the output from the trace. Looks like Andy's VSS thoughts were > right on, because there's kind of a long gap (almost 4 hours!) between > the dsm start and it's appearance: > > 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (1416): > VssRequestor::InitializeVss(): VSS[SetBackupState] > 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (2160): > VssQuerySystemWriters(): Entry --- querying for files to exclude from > backup.. > 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (2166): > VSS[GatherWriterMetadata] > 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (8431): > VssRequestor::QueryStatus(): VSS - waiting for asynchronous operation > to complete for caller 'VssQuerySystemWriters()' > 02/12/2009 21:05:25.427 [000700] [1096] : vssreq.cpp (2185): > VssQuerySystemWriters(): Asynchronous GatherWriterMetadata finished. > 02/12/2009 21:05:25.427 [000700] [1096] : vssreq.cpp (2189): > VSS[GetWriterMetadataCount] > 02/12/2009 21:05:25.427 [000700] [1096] : vssreq.cpp (2201): > VssQuery
Problem with Open File Support
Dear all, I have a two question here, and i need your advice: 1>. On one client, I didn't use the Open File support, so the backup schedule failed (some files couldn't back up), but if I use the open file support, the machine stop responding during backup proccess. Is the problem on the TSM or in the Windows' Volume Shadow Copy Service? (As far as i know, TSM Open file support uses this windows service). 2>. I have a TSM Server and also TSM client on 1 machine. I set a scheduled backup. But it seems the backup stopped, and if i see in the task manager, there's no "dsmc" proccess, and in the TSM, the server's session was "idle". Here's the dsmsched.log: 02/13/2009 11:00:03 Schedule Name: DAILY_ 02/13/2009 11:00:03 Action:Incremental 02/13/2009 11:00:03 Objects: 02/13/2009 11:00:03 Options: -su=yes -domain='all-local -d:' 02/13/2009 11:00:03 Server Window Start: 11:00:00 on 02/13/2009 02/13/2009 11:00:03 02/13/2009 11:00:03 Command will be executed in 2 minutes. 02/13/2009 11:02:03 Executing scheduled command now. 02/13/2009 11:02:03 Node Name: DAILY_ 02/13/2009 11:02:03 Session established with server DAILY_: Windows 02/13/2009 11:02:03 Server Version 5, Release 4, Level 3.0 02/13/2009 11:02:03 Server date/time: 02/13/2009 11:02:03 Last access: 02/13/2009 11:00:03 02/13/2009 11:02:03 --- SCHEDULEREC OBJECT BEGIN DAILY_ 02/13/2009 11:00:00 02/13/2009 11:02:03 Incremental backup of volume '\\server\c$' 02/13/2009 11:02:03 Incremental backup of volume '\\server\f$' 02/13/2009 11:02:03 Incremental backup of volume 'SYSTEMSERVICES' 02/13/2009 11:02:03 Backup System Services using shadow copy... 02/13/2009 11:02:04 Backup System Service: 'Terminal Server Licensing'. 02/13/2009 11:02:04 ANS1959W Removing previous incomplete group '\TLS' Id:0-232267947 02/13/2009 11:02:05 Backup System Service: 'Event Log'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\EVENTLOG' Id:0-232267949 02/13/2009 11:02:05 Backup System Service: 'WMI Database'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\WMI' Id:0-232267948 02/13/2009 11:02:05 Incremental backup of volume 'SYSTEMSTATE' 02/13/2009 11:02:05 Backup System State using shadow copy... 02/13/2009 11:02:05 Backup System State: 'System Files'. 02/13/2009 11:02:05 Backup System State: 'COM+ Database'. 02/13/2009 11:02:05 Backup System State: 'Registry'. 02/13/2009 11:02:05 ANS1959W Removing previous incomplete group '\SYSSTATE' Id:0-232267950 And the dsmerror.log : 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\TLS' Id:0-232267951 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\EVENTLOG' Id:0-232267952 02/13/2009 11:12:39 ANS1959W Removing previous incomplete group '\WMI' Id:0-232267953 02/13/2009 11:12:40 ANS1959W Removing previous incomplete group '\SYSSTATE' Id:0-232267954 == Best Regards, Yudi Darmadi http://www.niagaprima.com - Original Message - From: "Steve Stackwick" To: Sent: Friday, February 13, 2009 8:35 PM Subject: Re: [ADSM-L] TSM Client GUI hanging at initializing Here's the output from the trace. Looks like Andy's VSS thoughts were right on, because there's kind of a long gap (almost 4 hours!) between the dsm start and it's appearance: 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (1416): VssRequestor::InitializeVss(): VSS[SetBackupState] 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (2160): VssQuerySystemWriters(): Entry --- querying for files to exclude from backup.. 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (2166): VSS[GatherWriterMetadata] 02/12/2009 17:25:05.745 [000700] [1096] : vssreq.cpp (8431): VssRequestor::QueryStatus(): VSS - waiting for asynchronous operation to complete for caller 'VssQuerySystemWriters()' 02/12/2009 21:05:25.427 [000700] [1096] : vssreq.cpp (2185): VssQuerySystemWriters(): Asynchronous GatherWriterMetadata finished. 02/12/2009 21:05:25.427 [000700] [1096] : vssreq.cpp (2189): VSS[GetWriterMetadataCount] 02/12/2009 21:05:25.427 [000700] [1096] : vssreq.cpp (2201): VssQuerySystemWriters(): Number of writers that responded: 7 Now, what to do? I''ve told the admin that they may have a problem with VSS on this server, but maybe it's a client bug? Steve On Thu, Feb 12, 2009 at 5:15 PM, Andrew Raibeck wrote: My guess is that the slow startup is VSS-related. Try adding this to your options file: traceflags service tracefile c:\somefilename (you ca
Re: Open File Support -Win2k3 32bit vs 64bit
I think you should treat all skipped open files the same way. Unless you know for sure that taking a backup of an open file is OK, I think OFS just gives you a false warm and fuzzy feeling. Just because you get a backup doesn't necessarily mean it's a GOOD backup. So now you're at D/R and that critical file for the application that you've been successfully backing up with OFS proves to be unusable after the restore. Plus according to the latest client manual: There are two snapshot providers that can be used for open file support: LVSA and VSS (VSS is not supported on WindowsR XP). VSS is the recommended solution, since it utilizes Microsoft's strategic snapshot solution. The LVSA is provided for customers migrating from prior versions of TivoliR Storage Manager, where LVSA was utilized, and as an alternative to VSS if there are issues with using VSS. The option is: Snapshotproviderfs LVSA | VSS | NONE. Bill Boyer -Original Message- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Wanda Prather Sent: Thursday, January 15, 2009 8:32 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: Open File Support -Win2k3 32bit vs 64bit Jason, Before you go further down the OFS rabbit hole: On Windows, it is rare to use OFS for backups of MS apps like SQL. Those files are in use by MS SQL. Backing them up via OFS just gives you a copy of a possibly unstable/inconsistent file that may not be usable on restore. When you see those skipped files on the daily report, your response should be: 1) Find out what those files are 2) If they belong to a DB app, make sure the DB is being backed up through an application-appropriate method. For SQL, you can a) use the SQL manager to dump the files into the \backups directory on the box. Those are flat files that are never locked, and TSM can back them up just fine. b) If the DB's are too large to dump to flat files, implement the TSM for SQL agent. 3) Once the DB files are backed up elsewhere appropriately, put an EXCLUDE statement in the dsm.opt file (or a client option set on the server) so that you don't get the skipped files msgs from the backup/archive client in your daily report anymore. W On Wed, Jan 14, 2009 at 6:00 PM, Jason Clarke wrote: > Hi list, > > First post, new admin, thrown in the deep end :-) > > 5.4 server, 5.4 clients. New installs everywhere. > Win2k3 64bit server, mixture of Win2k3,2k,XP,Linux clients. > > Going through the nightly Operational Report, I'm noticing that various > files are not backed up due to being in use. They're all 64bit machines. > > When I did the client installs I made sure that Open File Support was > installed. However, the 64bit installer appears to not have it. > > Funnily enough, the 64bit machines are the more important servers. > SQL/FSMO Roles etc. > > Where do I look for more info regarding Open File support for 2k3 64bit, > either enabling it, using it or installing it? > > Regards, > > Jason Clarke > -- > Network Manager > Glen Waverley S.C. > p 03 8805 6750 > m 0418 145 318 > e j...@gwsc.vic.edu.au > Please consider the environment before printing this email. >
Re: Open File Support -Win2k3 32bit vs 64bit
Jason, Before you go further down the OFS rabbit hole: On Windows, it is rare to use OFS for backups of MS apps like SQL. Those files are in use by MS SQL. Backing them up via OFS just gives you a copy of a possibly unstable/inconsistent file that may not be usable on restore. When you see those skipped files on the daily report, your response should be: 1) Find out what those files are 2) If they belong to a DB app, make sure the DB is being backed up through an application-appropriate method. For SQL, you can a) use the SQL manager to dump the files into the \backups directory on the box. Those are flat files that are never locked, and TSM can back them up just fine. b) If the DB's are too large to dump to flat files, implement the TSM for SQL agent. 3) Once the DB files are backed up elsewhere appropriately, put an EXCLUDE statement in the dsm.opt file (or a client option set on the server) so that you don't get the skipped files msgs from the backup/archive client in your daily report anymore. W On Wed, Jan 14, 2009 at 6:00 PM, Jason Clarke wrote: > Hi list, > > First post, new admin, thrown in the deep end :-) > > 5.4 server, 5.4 clients. New installs everywhere. > Win2k3 64bit server, mixture of Win2k3,2k,XP,Linux clients. > > Going through the nightly Operational Report, I'm noticing that various > files are not backed up due to being in use. They're all 64bit machines. > > When I did the client installs I made sure that Open File Support was > installed. However, the 64bit installer appears to not have it. > > Funnily enough, the 64bit machines are the more important servers. > SQL/FSMO Roles etc. > > Where do I look for more info regarding Open File support for 2k3 64bit, > either enabling it, using it or installing it? > > Regards, > > Jason Clarke > -- > Network Manager > Glen Waverley S.C. > p 03 8805 6750 > m 0418 145 318 > e j...@gwsc.vic.edu.au > Please consider the environment before printing this email. >
Open File Support -Win2k3 32bit vs 64bit
Hi list, First post, new admin, thrown in the deep end :-) 5.4 server, 5.4 clients. New installs everywhere. Win2k3 64bit server, mixture of Win2k3,2k,XP,Linux clients. Going through the nightly Operational Report, I'm noticing that various files are not backed up due to being in use. They're all 64bit machines. When I did the client installs I made sure that Open File Support was installed. However, the 64bit installer appears to not have it. Funnily enough, the 64bit machines are the more important servers. SQL/FSMO Roles etc. Where do I look for more info regarding Open File support for 2k3 64bit, either enabling it, using it or installing it? Regards, Jason Clarke -- Network Manager Glen Waverley S.C. p 03 8805 6750 m 0418 145 318 e j...@gwsc.vic.edu.au Please consider the environment before printing this email.
Re: LVSA - open file support dilemma
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Nicholas Rodolfich > We have a WIndows 2003 server running the 5.4.0.2 TSM client. The nightly > scheduled backups have been failing due to the following error. > > ANS1378E: The snapshot operation failed. The SNAPSHOTCACHELocation does > not contain enough space for this snapshot operation. To uninstall it, you go to Utilities-->Setup Wizard. Check the checkbox for LVSA support, and the next window should give you the choice of modification or uninstalling it. If you uninstall it, you will have to reboot the client in order for the change to take effect. To *fix* the problem, go to Edit-->Preferences-->Image-Snapshot tab, and the cache size from 1 (1% of available disk, which is the default setting) to a higher number. I'd try 5 at first, and then inch it upward if 5 proves to be inadequate. -- Mark Stapleton CDW Berbee System engineer 7145 Boone Avenue North, Suite 140 Brooklyn Park MN 55428-1511 763-592-5963 www.berbee.com
LVSA - open file support dilemma
Hello All, Thanks for your hep!! We have a WIndows 2003 server running the 5.4.0.2 TSM client. The nightly scheduled backups have been failing due to the following error. ANS1378E: The snapshot operation failed. The SNAPSHOTCACHELocation does not contain enough space for this snapshot operation. The funny thing is that we are not using the LVSA on our clients. The admin claims he did not configure the LVSA during installation by doing a "Custom" install but there are directories on all of the volumes named X:\tsmlvsacache. I have not been able to find any information regarding enabling/disabling this "feature" in any configuration file, in fact TSM.QuickFacts states that this cannot be done. I have tried to uninstall/reinstall the whole client but when I try to delete one of the X:\tsmlvsacache directories on the f: volume Windows tells me that the file is in use, even after the TSM service is stopped. There is no service running for LVSA that I can find. I can't see any directories where it is installed. I went to the TSM client gui and under Utilities *> Setup Wizard when I select "Help me configure Online Image Support" the only option I have is to install the LVSA. The option to remove the LVSA is greyed out implying that it is not installed. How can I disable/uninstall the LVSA Gratefully, Confused Nicholas Rodolfich Network Administrator (AIX) East Jefferson General Hospital 504-883-6955 (office) 228-223-1187 (mobile) [EMAIL PROTECTED] IMPORTANT NOTICE: This message and any included attachments are from East Jefferson General Hospital, and is intended only for the addressee(s), and may include Protected Health (PHI) or other confidential information. If you are the intended recipient, you are obligated to maintain it in a secure and confidential manner and re-disclosure without additional consent or as permitted by law is prohibited. If you are not the intended recipient, use of this information is strictly prohibited and may be unlawful. Please promptly reply to the sender by email and delete this message from your computer. East Jefferson General Hospital greatly appreciates your cooperation.
Re: Open File Support for 64-bit XP
Yes, it is to be expected. There is currently no 64-bit Windows support for the TSM Logical Volume Snapshot Agent (LVSA), which is the enabling technology for both Open File Support and Online Image Backup. See http://www.ibm.com/support/docview.wss?uid=swg21258258 for a table that maps out which Windows TSM client features are supported on which OS platforms. Best regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] IBM Tivoli Storage Manager support web page: http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" wrote on 2007-06-11 05:24:54: > When installing the TSM client, version 5.3.4, for 64-bit Windows > XP, I do NOT see the option "Help me configure Open File Support" in > the clientt setup wizard nor was it available during the initial > installation. Is this to be expected.? > > Thanks ... > > > - > Be smarter than spam. See how smart SpamGuard is at giving junk > email the boot with the All-new Yahoo! Mail
Open File Support for 64-bit XP
When installing the TSM client, version 5.3.4, for 64-bit Windows XP, I do NOT see the option "Help me configure Open File Support" in the clientt setup wizard nor was it available during the initial installation. Is this to be expected.? Thanks ... - Be smarter than spam. See how smart SpamGuard is at giving junk email the boot with the All-new Yahoo! Mail
Re: Open file support for Unix clients ?
Richard, Stef, Thx for your feedback. The copy group we are using nowadays to backup logs, is not correct. The logs are bound to a def.mgmt class which is using serialization of Shared Static. I want to bind the logs to another mgmt class with serialization Dynamic. But before that, I also wanted to know if there were other ways to deal with open log files.. Richard, We do cut off the logs and back these up but the Unix team also wants to have the open logs backed up. Best regards / Mit freundlichen Grüßen / Sincères salutations Ronald Le Large Stef Coene <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" 26-04-2007 20:59 Please respond to "ADSM: Dist Stor Manager" To ADSM-L@VM.MARIST.EDU cc Subject Re: [ADSM-L] Open file support for Unix clients ? On Thursday 26 April 2007, Ronald Le Large wrote: > Hi, > > I am annoyed by the many skipped log files during the daily incremental > backups of the Unix clients. Unix has no problem backing up open files. Are you sure the setting on the copygroup is ok ? SERialization Specifies how the server handles files or directories when they are modified during backup processing. This parameter is optional. Possible values are: SHRSTatic Specifies that the server backs up a file or directory only if it is not being modified during backup. The server attempts to perform a backup as many as four times, depending on the value specified for the CHANGINGRETRIES client option. If the file or directory is modified during each backup attempt, the server does not back it up. Specifies that the server backs up a file or directory only if it is not being modified during backup. The server attempts to perform the backup only once. Platforms that do not support the STATIC option default to SHRSTATIC. For unix client, I set this on this: DYnamic Specifies that the server backs up a file or directory on the first attempt, regardless of whether the file or directory is being modified during backup processing. Stef
Re: Open file support for Unix clients ?
On Apr 26, 2007, at 11:43 AM, Ronald Le Large wrote: I am annoyed by the many skipped log files during the daily incremental backups of the Unix clients. ... It's common practice to periodically cut off Unix log files, with a frequency dictated by practical sizing or useful intervals (weekly, monthly). With those written by Syslog, sending a HUP signal to syslogd causes opening a fresh instance of the log. We add a .MMDD timestamp suffix to the cut off file, to know when the deed was done; then we do 'gzip -9' on that to minimally compress, then shuffle that off to an HSM file system for five years. Richard Sims
Re: Open file support for Unix clients ?
On Thursday 26 April 2007, Ronald Le Large wrote: > Hi, > > I am annoyed by the many skipped log files during the daily incremental > backups of the Unix clients. Unix has no problem backing up open files. Are you sure the setting on the copygroup is ok ? SERialization Specifies how the server handles files or directories when they are modified during backup processing. This parameter is optional. Possible values are: SHRSTatic Specifies that the server backs up a file or directory only if it is not being modified during backup. The server attempts to perform a backup as many as four times, depending on the value specified for the CHANGINGRETRIES client option. If the file or directory is modified during each backup attempt, the server does not back it up. Specifies that the server backs up a file or directory only if it is not being modified during backup. The server attempts to perform the backup only once. Platforms that do not support the STATIC option default to SHRSTATIC. For unix client, I set this on this: DYnamic Specifies that the server backs up a file or directory on the first attempt, regardless of whether the file or directory is being modified during backup processing. Stef
Open file support for Unix clients ?
Hi, I am annoyed by the many skipped log files during the daily incremental backups of the Unix clients. I could offcourse bind all log files to a mgmt class with dynamic or shared dynamic serialization but before I do that I'd like to know if there is something like 'open file support' for Unix clients. I didn't find it in the Unix Installation and Users Guide. BTW, this question is not about whether we should or should not backup log files (that is another discussion :-) Best regards / Mit freundlichen Grüßen / Sincères salutations Ronald Le Large
Open File Support and .pst files
Anybody actively using the Winders client Open File support to back up locked .pst files? And have you tested whether a restored version of the file is usable? Any experience appreciated! Wanda Prather "* I/O, I/O, It's all about I/O *" -(me)
Open File support on client?
Is there a way to check, from the server, whether a given client has Open File Support installed & configured? TSM server is 5.2.2 on AIX, client in question is Windows XP running TSM 5.3.2. Nancy Reeves Technical Support, Wichita State University [EMAIL PROTECTED] 316-978-3860
Re: Open File Support snapshots
Nancy, The snapshot is taken of the entire disk. Files may not be open at the creation of the snapshot but could be modified later on when the backup is running. regards, Kurt Van: ADSM: Dist Stor Manager namens Nancy Reeves Verzonden: di 2/21/2006 23:14 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: [ADSM-L] Open File Support snapshots When OFS is installed, does it take a snapshot of everything or just the open files? I have been reading the documentation from the 5.3 client, and I checked the Quick Facts file, but I am still unsure. Sometimes the manual's wording makes me think that the entire volume is snapshot, and other times it appears that only the open files are snapshot and the rest are backed up from their original location. (Client is Windows XP Professional, TSM client 5.3.2) Nancy Reeves Technical Support, Wichita State University [EMAIL PROTECTED] 316-978-3860
Open File Support snapshots
When OFS is installed, does it take a snapshot of everything or just the open files? I have been reading the documentation from the 5.3 client, and I checked the Quick Facts file, but I am still unsure. Sometimes the manual's wording makes me think that the entire volume is snapshot, and other times it appears that only the open files are snapshot and the rest are backed up from their original location. (Client is Windows XP Professional, TSM client 5.3.2) Nancy Reeves Technical Support, Wichita State University [EMAIL PROTECTED] 316-978-3860
Re: Open file support question
HI Kurt First thanks for the reply Very srange behaviuor I just did exactly the same steps on an another computer and it's work fine ... But still on this computer after removing / installing the same errors. I will try your suggestion using the scheduled to see if I got the results Thanks again Robert -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Kurt Beyers Sent: Sunday, November 20, 2005 3:32 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: Open file support question Robert, On Windows servers, the OFS does not work when you start the BA client on the server itself. But if the backup is scheduled or the Web GUI is used, the OFS does work. So see if this is the case with your XP client too. But in general, I don't like the OFS too much. It crashed for instance a Domino server although the Notes databases were excluded from the FS backup. The VSS on Windows 2003 is working better together with the OFS. best regards, Kurt Van: ADSM: Dist Stor Manager namens Robert Ouzen Verzonden: zo 20/11/2005 7:52 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: [ADSM-L] Open file support question Hi How can I check if my "Open files Support" was correctly install , which service did this feature load .. I tried another approch and try to backup my ntuser.dat and this time get another error as : 08:34:58 ANS4987E Error processing '\\cc37206-2345\c$\Documents and Settings\Sas\NTUSER.DAT': the object is in use by another process My guess is that my "open files support" is not install correctly Regards Robert Hi to all I installed "Open File Support" on my WindowsXP client 5.3.2.0 , reboot the machine but still when trying to backup my pst file (Outlook file) I got this error message "access denied" Did I need something in my dsm.opt , I am logon in the machine as an administrator . After installing the "Open File Support" wizard which service did it install By the way I check this feature when I installed the client ... My server is Windows 2003 tsm version 5.2.4.0 Regards Robert Ouzen Haifa University
Re: Open file support question
Robert, On Windows servers, the OFS does not work when you start the BA client on the server itself. But if the backup is scheduled or the Web GUI is used, the OFS does work. So see if this is the case with your XP client too. But in general, I don't like the OFS too much. It crashed for instance a Domino server although the Notes databases were excluded from the FS backup. The VSS on Windows 2003 is working better together with the OFS. best regards, Kurt Van: ADSM: Dist Stor Manager namens Robert Ouzen Verzonden: zo 20/11/2005 7:52 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: [ADSM-L] Open file support question Hi How can I check if my "Open files Support" was correctly install , which service did this feature load .. I tried another approch and try to backup my ntuser.dat and this time get another error as : 08:34:58 ANS4987E Error processing '\\cc37206-2345\c$\Documents and Settings\Sas\NTUSER.DAT': the object is in use by another process My guess is that my "open files support" is not install correctly Regards Robert Hi to all I installed "Open File Support" on my WindowsXP client 5.3.2.0 , reboot the machine but still when trying to backup my pst file (Outlook file) I got this error message "access denied" Did I need something in my dsm.opt , I am logon in the machine as an administrator . After installing the "Open File Support" wizard which service did it install By the way I check this feature when I installed the client ... My server is Windows 2003 tsm version 5.2.4.0 Regards Robert Ouzen Haifa University
Open file support question
Hi How can I check if my "Open files Support" was correctly install , which service did this feature load .. I tried another approch and try to backup my ntuser.dat and this time get another error as : 08:34:58 ANS4987E Error processing '\\cc37206-2345\c$\Documents and Settings\Sas\NTUSER.DAT': the object is in use by another process My guess is that my "open files support" is not install correctly Regards Robert Hi to all I installed "Open File Support" on my WindowsXP client 5.3.2.0 , reboot the machine but still when trying to backup my pst file (Outlook file) I got this error message "access denied" Did I need something in my dsm.opt , I am logon in the machine as an administrator . After installing the "Open File Support" wizard which service did it install By the way I check this feature when I installed the client ... My server is Windows 2003 tsm version 5.2.4.0 Regards Robert Ouzen Haifa University
Re: Open file support question
Hi Eric, You're right, I missed the 5.3.2.0 part in the original message. Sorry for the confusion. Met vriendelijke groet, With kind regards, Richard van Denzel. -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Loon, E.J. van - SPLXM Sent: vrijdag 18 november 2005 11:02 To: ADSM-L@VM.MARIST.EDU Subject: Re: Open file support question Hi Richard! >From the 5.3.2.0 client readme: +--+--+---+---+++--- -+ | | 2000 | XP | XP | 2003 | 2003 | 2003 | | | |32-bit |64-bit | 32-bit | 64-bit | 64-bit | | | | | x64 || x64 | IA64 | | | | | ||| | +--+--+---+---+++--- -+ | Open File Support| yes | yes | no| yes | no| no | +--+--+---+---+++--- -----+ So Open File Support is available on Windows 2000, XP and 2003, as long as it's 32-bit. Kindest regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: Richard van Denzel [mailto:[EMAIL PROTECTED] Sent: Friday, November 18, 2005 10:53 To: ADSM-L@VM.MARIST.EDU Subject: Re: Open file support question Robert, As far as I know Open File Support is not supported onder W2K3 and XP, because TSM Client uses the Microsoft Volume Copy Services for that purpose. Met vriendelijke groet, With kind regards, Richard van Denzel. -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Robert Ouzen Sent: vrijdag 18 november 2005 10:15 To: ADSM-L@VM.MARIST.EDU Subject: Open file support question Hi to all I installed "Open File Support" on my WindowsXP client 5.3.2.0 , reboot the machine but still when trying to backup my pst file (Outlook file) I got this error message "access denied" Did I need something in my dsm.opt , I am logon in the machine as an administrator . After installing the "Open File Support" wizard which service did it install By the way I check this feature when I installed the client ... My server is Windows 2003 tsm version 5.2.4.0 Regards Robert Ouzen Haifa University ** For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. **
Re: Open file support question
Hi Richard! >From the 5.3.2.0 client readme: +--+--+---+---++++ | | 2000 | XP | XP | 2003 | 2003 | 2003 | | | |32-bit |64-bit | 32-bit | 64-bit | 64-bit | | | | | x64 || x64 | IA64 | | | | | |||| +--+--+---+---++++ | Open File Support| yes | yes | no| yes | no| no | +--+--+---+---++++ So Open File Support is available on Windows 2000, XP and 2003, as long as it's 32-bit. Kindest regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: Richard van Denzel [mailto:[EMAIL PROTECTED] Sent: Friday, November 18, 2005 10:53 To: ADSM-L@VM.MARIST.EDU Subject: Re: Open file support question Robert, As far as I know Open File Support is not supported onder W2K3 and XP, because TSM Client uses the Microsoft Volume Copy Services for that purpose. Met vriendelijke groet, With kind regards, Richard van Denzel. -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Robert Ouzen Sent: vrijdag 18 november 2005 10:15 To: ADSM-L@VM.MARIST.EDU Subject: Open file support question Hi to all I installed "Open File Support" on my WindowsXP client 5.3.2.0 , reboot the machine but still when trying to backup my pst file (Outlook file) I got this error message "access denied" Did I need something in my dsm.opt , I am logon in the machine as an administrator . After installing the "Open File Support" wizard which service did it install By the way I check this feature when I installed the client ... My server is Windows 2003 tsm version 5.2.4.0 Regards Robert Ouzen Haifa University ** For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. **
AW: [ADSM-L] Open file support question
On W2K3 Open File Support is now supported with the newest TSM Client. -Ursprüngliche Nachricht- Von: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] Im Auftrag von Richard van Denzel Gesendet: Freitag, 18. November 2005 10:53 An: ADSM-L@VM.MARIST.EDU Betreff: Re: [ADSM-L] Open file support question Robert, As far as I know Open File Support is not supported onder W2K3 and XP, because TSM Client uses the Microsoft Volume Copy Services for that purpose. Met vriendelijke groet, With kind regards, Richard van Denzel. -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Robert Ouzen Sent: vrijdag 18 november 2005 10:15 To: ADSM-L@VM.MARIST.EDU Subject: Open file support question Hi to all I installed "Open File Support" on my WindowsXP client 5.3.2.0 , reboot the machine but still when trying to backup my pst file (Outlook file) I got this error message "access denied" Did I need something in my dsm.opt , I am logon in the machine as an administrator . After installing the "Open File Support" wizard which service did it install By the way I check this feature when I installed the client ... My server is Windows 2003 tsm version 5.2.4.0 Regards Robert Ouzen Haifa University
Re: Open file support question
Robert, As far as I know Open File Support is not supported onder W2K3 and XP, because TSM Client uses the Microsoft Volume Copy Services for that purpose. Met vriendelijke groet, With kind regards, Richard van Denzel. -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Robert Ouzen Sent: vrijdag 18 november 2005 10:15 To: ADSM-L@VM.MARIST.EDU Subject: Open file support question Hi to all I installed "Open File Support" on my WindowsXP client 5.3.2.0 , reboot the machine but still when trying to backup my pst file (Outlook file) I got this error message "access denied" Did I need something in my dsm.opt , I am logon in the machine as an administrator . After installing the "Open File Support" wizard which service did it install By the way I check this feature when I installed the client ... My server is Windows 2003 tsm version 5.2.4.0 Regards Robert Ouzen Haifa University
Open file support question
Hi to all I installed "Open File Support" on my WindowsXP client 5.3.2.0 , reboot the machine but still when trying to backup my pst file (Outlook file) I got this error message "access denied" Did I need something in my dsm.opt , I am logon in the machine as an administrator . After installing the "Open File Support" wizard which service did it install By the way I check this feature when I installed the client ... My server is Windows 2003 tsm version 5.2.4.0 Regards Robert Ouzen Haifa University
Re: AW: [ADSM-L] Open File Support for which files
Run a backup of C:\documents and settings\. Under this folder in subfolders you will see *.dat and *.dat.log files. These can not be backed up unless you have OFS running. This will help you verify that OFS is working correctly Thomas Rupp <[EMAIL PROTECTED]> wrote:According to "IBM Tivoli Storage Manager for Windows: Backup-Archive Clients Installation and User's Guide" page 62: Some applications can create files and open these files in such a way as to deny access to all other processes on a Microsoft Windows operating system. ... The following is the error message that is seen in the dsmerror.log when a Tivoli Storage Manager backup encounters one of these locked files without OFS support enabled: ANS4987E Error processing '\\machine1\d$\dir1\lockedfile.xyz': the object is in use by another process ANS1228E Sending of object '\\machine1\d$\dir1\lockedfile.xyz' failed -Ursprüngliche Nachricht- Von: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] Im Auftrag von Mike Hagery Gesendet: Donnerstag, 25. August 2005 12:38 An: ADSM-L@VM.MARIST.EDU Betreff: [ADSM-L] Open File Support for which files Hello, I'm testing with the OFS option on Windows and I try to left some files open, like Access, Word, Excel, text-file on a file-server, but so far I didn't get any open file messages. Now I'm wondering for what kind of files (and when they appear as open during back-up) you can use the OFS option? Thanks, Mike _ Express yourself instantly with MSN Messenger! Download today - it's FREE! http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/ - Start your day with Yahoo! - make it your home page
Re: Open File Support for which files
Open File Support (OFS) operates on a volume-level basis, i.e., all files on the volume are eligible. There is no indication of which files were "open" at the time they were backed up. Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" wrote on 2005-08-25 03:38:21: > Hello, > > I'm testing with the OFS option on Windows and I try to left some files > open, like Access, Word, Excel, text-file on a file-server, but so far I > didn't get any open file messages. > > Now I'm wondering for what kind of files (and when they appear as open > during back-up) you can use the OFS option? > > Thanks, > > Mike > > _ > Express yourself instantly with MSN Messenger! Download today - it's FREE! > http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/
AW: [ADSM-L] Open File Support for which files
According to "IBM Tivoli Storage Manager for Windows: Backup-Archive Clients Installation and User's Guide" page 62: Some applications can create files and open these files in such a way as to deny access to all other processes on a Microsoft Windows operating system. ... The following is the error message that is seen in the dsmerror.log when a Tivoli Storage Manager backup encounters one of these locked files without OFS support enabled: ANS4987E Error processing '\\machine1\d$\dir1\lockedfile.xyz': the object is in use by another process ANS1228E Sending of object '\\machine1\d$\dir1\lockedfile.xyz' failed -Ursprüngliche Nachricht- Von: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] Im Auftrag von Mike Hagery Gesendet: Donnerstag, 25. August 2005 12:38 An: ADSM-L@VM.MARIST.EDU Betreff: [ADSM-L] Open File Support for which files Hello, I'm testing with the OFS option on Windows and I try to left some files open, like Access, Word, Excel, text-file on a file-server, but so far I didn't get any open file messages. Now I'm wondering for what kind of files (and when they appear as open during back-up) you can use the OFS option? Thanks, Mike _ Express yourself instantly with MSN Messenger! Download today - it's FREE! http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/
Open File Support for which files
Hello, I'm testing with the OFS option on Windows and I try to left some files open, like Access, Word, Excel, text-file on a file-server, but so far I didn't get any open file messages. Now I'm wondering for what kind of files (and when they appear as open during back-up) you can use the OFS option? Thanks, Mike _ Express yourself instantly with MSN Messenger! Download today - it's FREE! http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/
Open File Support
Hi all, I have recently switched on ITSM "Open File Support" on a client and have been monitoring it for the last few days. I have been seeing messages similar to these below:- 8/27/2004 01:40:42 ANE4037E (Session: 15677, Node: FS2) File '\\fs2\f$\Data\Sectors\Defence Systems\eChange Workspace\Tim Wren\1114F10103_B.3_003696599_3' changed during processing. File skipped. (SESSION: 15677) 08/27/2004 02:04:44 ANE4037E (Session: 15677, Node: FS2) File '\\fs2\f$\Data\Sectors\Defence Systems\Projects\6030 - CWP Data Area\MCWP Files\02 - Project & Commercial\06 - TAF-JIN'S\6020 Vict N&V & RVI' changed during processing. File skipped. (SESSION: 15677) 08/27/2004 03:11:23 ANE4037E (Session: 15677, Node: FS2) File '\\fs2\f$\Data\Sectors\Defence Systems\Projects\6256 - Vanguard MCP\Technical\Vanguard test results\0346PM04205P VMCP1' changed during processing. File skipped. (SESSION: 15677) 08/27/2004 03:11:23 ANE4037E (Session: 15677, Node: FS2) File '\\fs2\f$\Data\Sectors\Defence Systems\Projects\6256 - Vanguard MCP\Technical\Vanguard test results\0347PM04205P VMCP2' changed during processing. File skipped. (SESSION: 15677) 08/27/2004 03:12:16 ANE4037E (Session: 15677, Node: FS2) File '\\fs2\f$\Data\Sectors\Defence Systems\Projects\Axapta CCR\Test' changed during processing. File skipped. (SESSION: 15677) 08/27/2004 03:13:48 ANE4037E (Session: 15677, Node: FS2) File '\\fs2\f$\Data\Sectors\Defence Systems\Tenders\1002 - Defence\1002-100 to 1002-149\1002-135 - Canisters Ph2 - German Navy - SAAB Dynamics\05 T.V. papers & estimate\Manufacturing' changed during processing. File skipped. (SESSION: 15677) 08/27/2004 03:27:42 ANE4037E (Session: 15677, Node: FS2) File '\\fs2\f$\GEC16\Vol1\DATA\AIRPORTS\6260 - T1 Baggage Expansion\13 Validation & Verification\13.01 Design Verification Register' changed during processing. File skipped. (SESSION: 15677) I naturally assumed these files weren't being backed up and kept tweaking SNAPSHOTIDLEWAIT and SNAPSHOTIDLERETRIES to no avail. Eventually I checked these files against the backup to find that they were being backed up despite the ANE4037E msgs. Is this what is expected or have I missed something ? DSM.OPT :- . . . INCLUDE.FS "C:" FILELEVELTYPE=DYNAMIC INCLUDE.FS "E:" FILELEVELTYPE=DYNAMIC *INCLUDE.FS "F:" FILELEVELTYPE=DYNAMIC Exclude.Dir "F:\Not_Backed_Up" SNAPSHOTCACHELOCATION C:\ SNAPSHOTFSIDLEWAIT 900MS SNAPSHOTFSIDLERETRIES 80 *SNAPSHOTFSIDLEWAIT 1 SNAPSHOTFSIDLERETRIES 99 T.IA. Bill
Re: Using open file support for PST files
I have completed a lot of OFS tests with the V5.2.2.9 client. The primary file that I used for those tests was an Outlook 2003 PST. I also ran tests with older versions of Outlook PST's. For all of my tests the file was backed up and could be restored. I did not loose any mail items with my tests. Of course what happened in my tests may not reflect what happens in your production environment. I believe using OFS is the only way you can get a backup of a PST file when a user leaves it open. There is a utility you can get from Microsoft's web site that lets you run backups of the PST, well kind of... The utility when set up will make a copy of the PST to a backup PST every time the user closes Outlook. As you might imagine that is hardly a good solution. Lastly, remember that in order for OFS to work you have to have a drive that is not being backed up with OFS to put the cache directory on. As a result when backing up PST's that are on a local desktop the only way to use OFS is if they also have more than one local drive. The fact that your PST's are on a network share is a plus for you in this case. Bill Boyer <[EMAIL PROTECTED]> wrote: I've been searching the archives for how people got around backing up open PST files and came across a couple messages about using the open file support in the 5.2 client to back them up while open. Is this a good idea??? Are these backups good? These backups will take place during the night when nobody SHOULD be using their Outlook, but may not have closed it down. This is Outlook 2003 so you can't use the registry setting to close them after a period of inactivity. Also, this client has the PST files as part of the users home directory on a fileserver. Bill Boyer "Experience is a comb that nature gives us after we go bald." - ?? - Do you Yahoo!? Yahoo! Domains - Claim yours for only $14.70/year
Using open file support for PST files
I've been searching the archives for how people got around backing up open PST files and came across a couple messages about using the open file support in the 5.2 client to back them up while open. Is this a good idea??? Are these backups good? These backups will take place during the night when nobody SHOULD be using their Outlook, but may not have closed it down. This is Outlook 2003 so you can't use the registry setting to close them after a period of inactivity. Also, this client has the PST files as part of the users home directory on a fileserver. Bill Boyer "Experience is a comb that nature gives us after we go bald." - ??
Microsoft Windows Cluster and Open File Support
Hi TSM'er does anyone knows, if TSM supports the LVSA in a MSCS Environment. How is the Setup-Process. Can I use the standard wizzard of the BA-Client. Thanks for Answer Regards Gerd Becker
AW: Open File support issue with Client Version 5.2.2
include.fs C: fileleveltype=dynamic You can search for it both in forum archives (2004) and in tsm docs Juraj -Ursprüngliche Nachricht- Von: Jelf, Jim [mailto:[EMAIL PROTECTED] Gesendet: Dienstag, 09. März 2004 14:57 An: [EMAIL PROTECTED] Betreff: Re: Open File support issue with Client Version 5.2.2 Thanks, I'm new to the forum and I haven't seen this one posted yet. My command for placing the cache is listed below. SNAPSHOTCACHELOCATION C:\tmp\ I'm not sure what command I need to use to exclude the C: drive from open file support. Thanks Jim -Original Message- From: Salak Juraj [mailto:[EMAIL PROTECTED] Sent: Friday, March 05, 2004 2:17 AM To: [EMAIL PROTECTED] Subject: AW: Open File support issue with Client Version 5.2.2 Hi, as already posted here, you can place cache on C: drive and exclude this drive from OFS: include.fs C: fileleveltype=dynamic regards Juraj -Ursprüngliche Nachricht- Von: Jelf, Jim [mailto:[EMAIL PROTECTED] Gesendet: Donnerstag, 04. März 2004 18:52 An: [EMAIL PROTECTED] Betreff: Open File support issue with Client Version 5.2.2 I'm having an issue where we've installed Open File Support on our clients. The error message I receive is: The snapshot cache location cannot be located on the same volume that is being backed up. In this particular case, this system is RAID 5 controlled with 3 partitions. They are C, D, & E. So I'm not sure if it's telling me that I need to put this on a totally separate physical drive or create an F partition specifically for snapshots. This is on a Windows 2000 Server platform running TSM client 5.2.2. I appreciate any info that you might have on this. Thanks, Jim Jelf Sr. Systems Administrator Superior Consultant
Re: Open File support issue with Client Version 5.2.2
Thanks, I'm new to the forum and I haven't seen this one posted yet. My command for placing the cache is listed below. SNAPSHOTCACHELOCATION C:\tmp\ I'm not sure what command I need to use to exclude the C: drive from open file support. Thanks Jim -Original Message- From: Salak Juraj [mailto:[EMAIL PROTECTED] Sent: Friday, March 05, 2004 2:17 AM To: [EMAIL PROTECTED] Subject: AW: Open File support issue with Client Version 5.2.2 Hi, as already posted here, you can place cache on C: drive and exclude this drive from OFS: include.fs C: fileleveltype=dynamic regards Juraj -Ursprüngliche Nachricht- Von: Jelf, Jim [mailto:[EMAIL PROTECTED] Gesendet: Donnerstag, 04. März 2004 18:52 An: [EMAIL PROTECTED] Betreff: Open File support issue with Client Version 5.2.2 I'm having an issue where we've installed Open File Support on our clients. The error message I receive is: The snapshot cache location cannot be located on the same volume that is being backed up. In this particular case, this system is RAID 5 controlled with 3 partitions. They are C, D, & E. So I'm not sure if it's telling me that I need to put this on a totally separate physical drive or create an F partition specifically for snapshots. This is on a Windows 2000 Server platform running TSM client 5.2.2. I appreciate any info that you might have on this. Thanks, Jim Jelf Sr. Systems Administrator Superior Consultant
AW: Open File support issue with Client Version 5.2.2
Hi, as already posted here, you can place cache on C: drive and exclude this drive from OFS: include.fs C: fileleveltype=dynamic regards Juraj -Ursprüngliche Nachricht- Von: Jelf, Jim [mailto:[EMAIL PROTECTED] Gesendet: Donnerstag, 04. März 2004 18:52 An: [EMAIL PROTECTED] Betreff: Open File support issue with Client Version 5.2.2 I'm having an issue where we've installed Open File Support on our clients. The error message I receive is: The snapshot cache location cannot be located on the same volume that is being backed up. In this particular case, this system is RAID 5 controlled with 3 partitions. They are C, D, & E. So I'm not sure if it's telling me that I need to put this on a totally separate physical drive or create an F partition specifically for snapshots. This is on a Windows 2000 Server platform running TSM client 5.2.2. I appreciate any info that you might have on this. Thanks, Jim Jelf Sr. Systems Administrator Superior Consultant
Open File support issue with Client Version 5.2.2
I'm having an issue where we've installed Open File Support on our clients. The error message I receive is: The snapshot cache location cannot be located on the same volume that is being backed up. In this particular case, this system is RAID 5 controlled with 3 partitions. They are C, D, & E. So I'm not sure if it's telling me that I need to put this on a totally separate physical drive or create an F partition specifically for snapshots. This is on a Windows 2000 Server platform running TSM client 5.2.2. I appreciate any info that you might have on this. Thanks, Jim Jelf Sr. Systems Administrator Superior Consultant
Re: Antwort: Re: Antwort: Re: Open File Support
The README is perhaps a little misleading in this regard, as it does not entirely explain how the snapshot backup works. In fact, when using open file support, the entire volume is backed up via the snapshot method, not just open files. The idea is to capture the entire volume at a moment in time (hence the term "snapshot", like a photograph taken with a camera captures a moment in time). So while the backup is running, disk writes are intercepted by the LVSA, held until the LVSA can copy the original data (at the block level) to the snapshot cache, then allowed to go through. When it is time for TSM to back up the changed file, TSM backs up the original data from the snapshot cache, not the changed data. While I am not familiar with the performance characteristics of open file support, this does incur some additional overhead which will vary with the amount of data being changed during the course of the backup. What kind of performance characteristics to you see? Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. Karin Dambacher <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 02/18/2004 02:06 Please respond to "ADSM: Dist Stor Manager" To [EMAIL PROTECTED] cc Subject Antwort: Re: Antwort: Re: Open File Support Hi, yes I know the readme, but I I have tested it with closed files, and backup is more slow. And if there is no option snapshotcachelocation in dsm.opt I will get message ANS1327E which says, that he can not backup the file with a snapshot, but why does he want to do it, the file is not open or locked. Best regards, Karin |-+---> | | Karel Bos | | | <[EMAIL PROTECTED]| | | COM>| | | Gesendet von: | | | "ADSM: Dist Stor| | | Manager"| | | <[EMAIL PROTECTED]| | | T.EDU> | | | | | | | | | 17.02.2004 16:41| | | Bitte antworten | | | an "ADSM: Dist | | | Stor Manager" | |-+---> >-| | | |An: [EMAIL PROTECTED] | |Kopie: (Blindkopie: Karin Dambacher/Emprise)| |Thema: Re: Antwort: Re: Open File Support| >---------| Hi, This is from the readme. Open file support for backup and archive operations on Windows 2000 and Windows XP If the Logical Volume Snapshot Agent (LVSA) is installed and configured for open file support via the setup wizard, by default, Tivoli Storage Manager performs a snapshot backup or archive of files that are open (or locked) by other applications. The snapshot allows the backup or archive to be taken from a point-in-time copy that matches the file system at the time the snapshot is taken. Subsequent changes to the file system are not included in the backup or archive operation. You can use the include.fs option to specify whether a drive uses open file support. See Open file support for backup operations (Windows 2000, XP) and Open file support for archive operations (Windows 2000, XP) for more information. Note that it says only open or locked files are handeld, so theirs no way this will slow down the back-up of non open files. Regard, Karel -Oorspronkelijk bericht- Van: Karin Dambacher [mailto:[EMAIL PROTECTED] Verzonden: dinsdag 17 februari 2004 16:03 Aan: [EMAIL PROTECTED] Onderwerp: Antwort: Re: Open File Support Hi, I think, if Open File Support is installed and a snapshotcachelocation is defined, tsm-client will backup as well open files as not open files in this cache-manner and backup will take more time, isn't it? If a snapshotlocation is not defined and open file support is installed, backup of not open files will cause a corresponding error message (ANS1327E). Or is there a way for definition I do not know? Best regards, Karin |-+---> | | Karel Bos | | | <[EMAIL PROTECTED]| | | COM>| | | Gesendet von: | |
Antwort: Re: Antwort: Re: Open File Support
Hi,
yes I know the readme, but I I have tested it with closed files, and backup
is more slow. And if there is no option snapshotcachelocation in dsm.opt I
will get message ANS1327E which says, that he can not backup the file with
a snapshot, but why does he want to do it, the file is not open or locked.
Best regards, Karin
|-+--->
| | Karel Bos |
| | <[EMAIL PROTECTED]|
| | COM>|
| | Gesendet von: |
| | "ADSM: Dist Stor|
| | Manager"|
| | <[EMAIL PROTECTED]|
| | T.EDU> |
| | |
| | |
| | 17.02.2004 16:41|
| | Bitte antworten |
| | an "ADSM: Dist |
| | Stor Manager" |
|-+--->
>-|
|
|
|An: [EMAIL PROTECTED]
|
|Kopie: (Blindkopie: Karin Dambacher/Emprise)
|
| Thema: Re: Antwort: Re: Open File Support
|
>-----|
Hi,
This is from the readme.
Open file support for backup and archive operations on Windows 2000 and
Windows XP
If the Logical Volume Snapshot Agent (LVSA) is installed and configured for
open file support via the setup wizard, by default, Tivoli Storage Manager
performs a snapshot backup or archive of files that are open (or locked) by
other applications. The snapshot allows the backup or archive to be taken
from a point-in-time copy that matches the file system at the time the
snapshot is taken. Subsequent changes to the file system are not included
in
the backup or archive operation. You can use the include.fs option to
specify whether a drive uses open file support. See Open file support for
backup operations (Windows 2000, XP) and Open file support for archive
operations (Windows 2000, XP) for more information.
Note that it says only open or locked files are handeld, so theirs no way
this will slow down the back-up of non open files.
Regard,
Karel
-Oorspronkelijk bericht-
Van: Karin Dambacher [mailto:[EMAIL PROTECTED]
Verzonden: dinsdag 17 februari 2004 16:03
Aan: [EMAIL PROTECTED]
Onderwerp: Antwort: Re: Open File Support
Hi,
I think, if Open File Support is installed and a snapshotcachelocation is
defined, tsm-client will backup as well open files as not open files in
this cache-manner and backup will take more time, isn't it? If a
snapshotlocation is not defined and open file support is installed, backup
of not open files will cause a corresponding error message (ANS1327E). Or
is there a way for definition I do not know?
Best regards, Karin
|-+--->
| | Karel Bos |
| | <[EMAIL PROTECTED]|
| | COM>|
| | Gesendet von: |
| | "ADSM: Dist Stor|
| | Manager"|
| | <[EMAIL PROTECTED]|
| | T.EDU> |
| | |
| | |
| | 17.02.2004 10:49|
| | Bitte antworten |
| | an "ADSM: Dist |
| | Stor Manager" |
|-+--->
>
---
--|
|
|
|An: [EMAIL PROTECTED]
|
| Kopie: (Blindkopie: Karin Dambacher/Emprise)
|
|Thema: Re: Open File Support
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>
---
--|
Hi,
Because the back-up of both C: and D: are running at the same time, no idle
filesystem is found. Workaround, create a small e: and make this for both
c:
and d: the cache. Why the system needs a hardware reset is strange. My
experience was a clear error and back-up was done as a normal incremental.
Regard,
Karel
-Oorspronkelijk bericht-
Van: K
Re: Open File Support
What is your resoruce utilization set to. I'm wondering if you have multiple sessions going at once. If this is the case maybe there is an issue with have a drive running a backup also having a cache location on it even if it is for another drive. I admit I am just guessing here. You could test this by setting resource utiliztion to 1 and then seeing if things hang or not. Karin Dambacher <[EMAIL PROTECTED]> wrote: Hi, I have tried open file support with the following options in dsm.opt: include.fs c: fileleveltype=snapshot snapshotcachelocation=d:\cache\ include.fs d: fileleveltype=snapshot snapshotcachelocation=c:\cache\ If I backup with the option "domain c: d:", the client is hanging completely, only hardware reset helps. If I backup first with "domain c:" and second time with "domain d", backup works fine. Backup works fine too with domain c: d: include.fs c: fileleveltype=snapshot snapshotcachelocation=e:\cache\ include.fs d: fileleveltype=snapshot snapshotcachelocation=e:\cache\ Why is the crossdefinition above not working? Best regards, Karin Dambacher EMPRISE Network Consulting GmbH Albstra_e 14 D - 70597 Stuttgart t_ +49 (0) 711 - 99 00 83 - 0 f_ +49 (0) 711 - 99 00 83 - 9 m_ +49 (0) 172 - 4033256 mailto:[EMAIL PROTECTED] http://www.emprise.de/enc Ein Unternehmen der EMPRISE Gruppe Diese e-Mail einschlie_lich ihrer Anhdnge ist vertraulich. Wir bitten, eine fehlgeleitete e-Mail unverz|glich vollstdndig zu lvschen und uns eine Nachricht zukommen zu lassen. Wir haben die e-Mail beim Ausgang auf Viren gepr|ft; wir raten jedoch wegen der Gefahr auf den \bertragungswegen zu einer Eingangskontrolle. Eine Haftung f|r Virenfreiheit schlie_en wir aus. This e-mail and any attachments are confidential. If you are not the intended recipient of this e-mail, please immediately delete its contents and notify us. This e-mail was checked for virus contamination before being sent. Nevertheless, it is advisable to check for any contamination occurring during transmission. We cannot accept any liability for virus contamination. = - Do you Yahoo!? Yahoo! Finance: Get your refund fast by filing online
Re: Antwort: Re: Open File Support
Hi, This is from the readme. Open file support for backup and archive operations on Windows 2000 and Windows XP If the Logical Volume Snapshot Agent (LVSA) is installed and configured for open file support via the setup wizard, by default, Tivoli Storage Manager performs a snapshot backup or archive of files that are open (or locked) by other applications. The snapshot allows the backup or archive to be taken from a point-in-time copy that matches the file system at the time the snapshot is taken. Subsequent changes to the file system are not included in the backup or archive operation. You can use the include.fs option to specify whether a drive uses open file support. See Open file support for backup operations (Windows 2000, XP) and Open file support for archive operations (Windows 2000, XP) for more information. Note that it says only open or locked files are handeld, so theirs no way this will slow down the back-up of non open files. Regard, Karel -Oorspronkelijk bericht- Van: Karin Dambacher [mailto:[EMAIL PROTECTED] Verzonden: dinsdag 17 februari 2004 16:03 Aan: [EMAIL PROTECTED] Onderwerp: Antwort: Re: Open File Support Hi, I think, if Open File Support is installed and a snapshotcachelocation is defined, tsm-client will backup as well open files as not open files in this cache-manner and backup will take more time, isn't it? If a snapshotlocation is not defined and open file support is installed, backup of not open files will cause a corresponding error message (ANS1327E). Or is there a way for definition I do not know? Best regards, Karin |-+---> | | Karel Bos | | | <[EMAIL PROTECTED]| | | COM>| | | Gesendet von: | | | "ADSM: Dist Stor| | | Manager"| | | <[EMAIL PROTECTED]| | | T.EDU> | | | | | | | | | 17.02.2004 10:49| | | Bitte antworten | | | an "ADSM: Dist | | | Stor Manager" | |-+---> >--- --| | | |An: [EMAIL PROTECTED] | |Kopie: (Blindkopie: Karin Dambacher/Emprise) | |Thema: Re: Open File Support | >--- --| Hi, Because the back-up of both C: and D: are running at the same time, no idle filesystem is found. Workaround, create a small e: and make this for both c: and d: the cache. Why the system needs a hardware reset is strange. My experience was a clear error and back-up was done as a normal incremental. Regard, Karel -Oorspronkelijk bericht- Van: Karin Dambacher [mailto:[EMAIL PROTECTED] Verzonden: dinsdag 17 februari 2004 9:42 Aan: [EMAIL PROTECTED] Onderwerp: Open File Support Hi, I have tried open file support with the following options in dsm.opt: include.fs c: fileleveltype=snapshot snapshotcachelocation=d:\cache\ include.fs d: fileleveltype=snapshot snapshotcachelocation=c:\cache\ If I backup with the option "domain c: d:", the client is hanging completely, only hardware reset helps. If I backup first with "domain c:" and second time with "domain d", backup works fine. Backup works fine too with domain c: d: include.fs c: fileleveltype=snapshot snapshotcachelocation=e:\cache\ include.fs d: fileleveltype=snapshot snapshotcachelocation=e:\cache\ Why is the crossdefinition above not working? Best regards, Karin Dambacher EMPRISE Network Consulting GmbH Albstra_e 14 D - 70597 Stuttgart t_ +49 (0) 711 - 99 00 83 - 0 f_ +49 (0) 711 - 99 00 83 - 9 m_ +49 (0) 172 - 4033256 mailto:[EMAIL PROTECTED] http://www.emprise.de/enc Ein Unternehmen der EMPRISE Gruppe Diese e-Mail einschlie_lich ihrer Anhdnge ist vertraulich. Wir bitten, eine fehlgeleitete e-Mail unverz|glich vollstdndig zu lvschen und uns eine Nachricht zukommen zu lassen. Wir haben die e-Mail beim Ausgang auf Viren gepr|ft; wir raten jedoch wegen der Gefahr auf den \bertragungswegen zu einer Eingangskontrolle. Eine Haftung f|r Virenfreiheit schlie_en wir aus. This e-mail and any attachments are confidential. If you are not the intended recipient of this e-mail, please immediately delete its contents and notify us. This e-mail was checked for virus contamination before being sent. Nevertheless, it is advisable to check for any contamination occurring during transmission. We cannot accept any liability for virus contamination.
Antwort: Re: Open File Support
Hi,
I think, if Open File Support is installed and a snapshotcachelocation is
defined, tsm-client will backup as well open files as not open files in
this cache-manner and backup will take more time, isn't it? If a
snapshotlocation is not defined and open file support is installed, backup
of not open files will cause a corresponding error message (ANS1327E). Or
is there a way for definition I do not know?
Best regards, Karin
|-+--->
| | Karel Bos |
| | <[EMAIL PROTECTED]|
| | COM>|
| | Gesendet von: |
| | "ADSM: Dist Stor|
| | Manager"|
| | <[EMAIL PROTECTED]|
| | T.EDU> |
| | |
| | |
| | 17.02.2004 10:49|
| | Bitte antworten |
| | an "ADSM: Dist |
| | Stor Manager" |
|-+--->
>-|
|
|
|An: [EMAIL PROTECTED]
|
|Kopie: (Blindkopie: Karin Dambacher/Emprise)
|
|Thema: Re: Open File Support
|
>-|
Hi,
Because the back-up of both C: and D: are running at the same time, no idle
filesystem is found. Workaround, create a small e: and make this for both
c:
and d: the cache. Why the system needs a hardware reset is strange. My
experience was a clear error and back-up was done as a normal incremental.
Regard,
Karel
-Oorspronkelijk bericht-
Van: Karin Dambacher [mailto:[EMAIL PROTECTED]
Verzonden: dinsdag 17 februari 2004 9:42
Aan: [EMAIL PROTECTED]
Onderwerp: Open File Support
Hi,
I have tried open file support with the following options in dsm.opt:
include.fs c: fileleveltype=snapshot snapshotcachelocation=d:\cache\
include.fs d: fileleveltype=snapshot snapshotcachelocation=c:\cache\
If I backup with the option "domain c: d:", the client is hanging
completely, only hardware reset helps.
If I backup first with "domain c:" and second time with "domain d", backup
works fine.
Backup works fine too with
domain c: d:
include.fs c: fileleveltype=snapshot snapshotcachelocation=e:\cache\
include.fs d: fileleveltype=snapshot snapshotcachelocation=e:\cache\
Why is the crossdefinition above not working?
Best regards, Karin Dambacher
EMPRISE Network Consulting GmbH
Albstraße 14
D - 70597 Stuttgart
t_ +49 (0) 711 - 99 00 83 - 0
f_ +49 (0) 711 - 99 00 83 - 9
m_ +49 (0) 172 - 4033256
mailto:[EMAIL PROTECTED]
http://www.emprise.de/enc
Ein Unternehmen der EMPRISE Gruppe
Diese e-Mail einschließlich ihrer Anhänge ist vertraulich. Wir bitten, eine
fehlgeleitete e-Mail
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aus.
This e-mail and any attachments are confidential. If you are not the
intended recipient of this e-mail,
please immediately delete its contents and notify us. This e-mail was
checked for virus contamination
before being sent. Nevertheless, it is advisable to check for any
contamination occurring during transmission.
We cannot accept any liability for virus contamination.
Re: Open File Support
Hi, Because the back-up of both C: and D: are running at the same time, no idle filesystem is found. Workaround, create a small e: and make this for both c: and d: the cache. Why the system needs a hardware reset is strange. My experience was a clear error and back-up was done as a normal incremental. Regard, Karel -Oorspronkelijk bericht- Van: Karin Dambacher [mailto:[EMAIL PROTECTED] Verzonden: dinsdag 17 februari 2004 9:42 Aan: [EMAIL PROTECTED] Onderwerp: Open File Support Hi, I have tried open file support with the following options in dsm.opt: include.fs c: fileleveltype=snapshot snapshotcachelocation=d:\cache\ include.fs d: fileleveltype=snapshot snapshotcachelocation=c:\cache\ If I backup with the option "domain c: d:", the client is hanging completely, only hardware reset helps. If I backup first with "domain c:" and second time with "domain d", backup works fine. Backup works fine too with domain c: d: include.fs c: fileleveltype=snapshot snapshotcachelocation=e:\cache\ include.fs d: fileleveltype=snapshot snapshotcachelocation=e:\cache\ Why is the crossdefinition above not working? Best regards, Karin Dambacher EMPRISE Network Consulting GmbH Albstraße 14 D - 70597 Stuttgart t_ +49 (0) 711 - 99 00 83 - 0 f_ +49 (0) 711 - 99 00 83 - 9 m_ +49 (0) 172 - 4033256 mailto:[EMAIL PROTECTED] http://www.emprise.de/enc Ein Unternehmen der EMPRISE Gruppe Diese e-Mail einschließlich ihrer Anhänge ist vertraulich. Wir bitten, eine fehlgeleitete e-Mail unverzüglich vollständig zu löschen und uns eine Nachricht zukommen zu lassen. Wir haben die e-Mail beim Ausgang auf Viren geprüft; wir raten jedoch wegen der Gefahr auf den Übertragungswegen zu einer Eingangskontrolle. Eine Haftung für Virenfreiheit schließen wir aus. This e-mail and any attachments are confidential. If you are not the intended recipient of this e-mail, please immediately delete its contents and notify us. This e-mail was checked for virus contamination before being sent. Nevertheless, it is advisable to check for any contamination occurring during transmission. We cannot accept any liability for virus contamination.
Open File Support
Hi, I have tried open file support with the following options in dsm.opt: include.fs c: fileleveltype=snapshot snapshotcachelocation=d:\cache\ include.fs d: fileleveltype=snapshot snapshotcachelocation=c:\cache\ If I backup with the option "domain c: d:", the client is hanging completely, only hardware reset helps. If I backup first with "domain c:" and second time with "domain d", backup works fine. Backup works fine too with domain c: d: include.fs c: fileleveltype=snapshot snapshotcachelocation=e:\cache\ include.fs d: fileleveltype=snapshot snapshotcachelocation=e:\cache\ Why is the crossdefinition above not working? Best regards, Karin Dambacher EMPRISE Network Consulting GmbH Albstraße 14 D - 70597 Stuttgart t_ +49 (0) 711 - 99 00 83 - 0 f_ +49 (0) 711 - 99 00 83 - 9 m_ +49 (0) 172 - 4033256 mailto:[EMAIL PROTECTED] http://www.emprise.de/enc Ein Unternehmen der EMPRISE Gruppe Diese e-Mail einschließlich ihrer Anhänge ist vertraulich. Wir bitten, eine fehlgeleitete e-Mail unverzüglich vollständig zu löschen und uns eine Nachricht zukommen zu lassen. Wir haben die e-Mail beim Ausgang auf Viren geprüft; wir raten jedoch wegen der Gefahr auf den Übertragungswegen zu einer Eingangskontrolle. Eine Haftung für Virenfreiheit schließen wir aus. This e-mail and any attachments are confidential. If you are not the intended recipient of this e-mail, please immediately delete its contents and notify us. This e-mail was checked for virus contamination before being sent. Nevertheless, it is advisable to check for any contamination occurring during transmission. We cannot accept any liability for virus contamination.
AW: Open File Support for Windows 2003 (Was Userprofile Backup wi t h Windows2003 and TSM 5.2)
In our company we have a lot of domain user accounts that are "security designed" for special tasks on the servers. Primary for common services as e.g. scheduler, but also for applications that best run under a customized service account as SAP, TDP 4 MSSQL, TWS, EMC Control Center, many others. Since all that applications store important informations within the profile it's not only a workstation problem. Kind Regards Stefan Holzwarth > -Ursprüngliche Nachricht- > Von: Prather, Wanda [mailto:[EMAIL PROTECTED] > Gesendet: Mittwoch, 21. Januar 2004 22:17 > An: [EMAIL PROTECTED] > Betreff: Re: Open File Support for Windows 2003 (Was > Userprofile Backup > wi t h Windows2003 and TSM 5.2) > > > Yes, that is true, at least on W2K pro and server, the > profiles are not > locked for inactive users and will back up OK. > > However, if you have any services running under accounts > other than "system" > (which you must do if you want the service to be able to > access network > resources), then they are always logged on/active. > > So you can hose yourself up an infinite number of ways~! . > > > > -Original Message- > From: Stapleton, Mark [mailto:[EMAIL PROTECTED] > Sent: Wednesday, January 21, 2004 3:29 PM > To: [EMAIL PROTECTED] > Subject: Re: Open File Support for Windows 2003 (Was > Userprofile Backup wi t > h Windows2003 and TSM 5.2) > > > From: Prather, Wanda [mailto:[EMAIL PROTECTED] > >THANK YOU for this information, it is very important to us. > > It seems Tivoli has never been interested in marketing TSM > for backing up > workstations (which REQUIRES the ability to recover user profiles).< > > > Good point, Wanda. Most customers don't give a flip about restoring a > server's user profiles, since most servers use the default > user profile, > which is rebuilt when you reinstall the OS. > > However, I will say that TSM is not the only backup/recovery > system that has > a hard time with user profiles. NetWorker suffers from the > same problem. > > It seems to me with older TSM clients that the only user profile that > doesn't backup is the one used by the logon(s) that is/are > active during the > backup. Does anyone still find this true? > > -- > Mark Stapleton ([EMAIL PROTECTED]) >
Re: Open File Support for Windows 2003 (Was Userprofile Backup wi t h Windows2003 and TSM 5.2)
Yes, that is true, at least on W2K pro and server, the profiles are not locked for inactive users and will back up OK. However, if you have any services running under accounts other than "system" (which you must do if you want the service to be able to access network resources), then they are always logged on/active. So you can hose yourself up an infinite number of ways~! . -Original Message- From: Stapleton, Mark [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 21, 2004 3:29 PM To: [EMAIL PROTECTED] Subject: Re: Open File Support for Windows 2003 (Was Userprofile Backup wi t h Windows2003 and TSM 5.2) From: Prather, Wanda [mailto:[EMAIL PROTECTED] >THANK YOU for this information, it is very important to us. It seems Tivoli has never been interested in marketing TSM for backing up workstations (which REQUIRES the ability to recover user profiles).< Good point, Wanda. Most customers don't give a flip about restoring a server's user profiles, since most servers use the default user profile, which is rebuilt when you reinstall the OS. However, I will say that TSM is not the only backup/recovery system that has a hard time with user profiles. NetWorker suffers from the same problem. It seems to me with older TSM clients that the only user profile that doesn't backup is the one used by the logon(s) that is/are active during the backup. Does anyone still find this true? -- Mark Stapleton ([EMAIL PROTECTED])
Re: Open File Support for Windows 2003 (Was Userprofile Backup wi t h Windows2003 and TSM 5.2)
From: Prather, Wanda [mailto:[EMAIL PROTECTED] >THANK YOU for this information, it is very important to us. It seems Tivoli has never been interested in marketing TSM for backing up workstations (which REQUIRES the ability to recover user profiles).< Good point, Wanda. Most customers don't give a flip about restoring a server's user profiles, since most servers use the default user profile, which is rebuilt when you reinstall the OS. However, I will say that TSM is not the only backup/recovery system that has a hard time with user profiles. NetWorker suffers from the same problem. It seems to me with older TSM clients that the only user profile that doesn't backup is the one used by the logon(s) that is/are active during the backup. Does anyone still find this true? -- Mark Stapleton ([EMAIL PROTECTED])
Re: Open File Support for Windows 2003 (Was Userprofile Backup wi t h Windows2003 and TSM 5.2)
Stefan, THANK YOU for this information, it is very important to us. It seems Tivoli has never been interested in marketing TSM for backing up workstations (which REQUIRES the ability to recover user profiles). Wanda -Original Message- From: Stefan Holzwarth [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 20, 2004 1:03 PM To: [EMAIL PROTECTED] Subject: AW: Open File Support for Windows 2003 (Was Userprofile Backup wi t h Windows2003 and TSM 5.2) There is no APAR since there seems to be some misunderstanding. After some more mailings I will conclude my understanding: - At the moment there is no official way to do a full backup/restore of an Windows2003 server if you want to include the user profiles. The TSM recovery depends on the ASR recovery done by Microsoft with does not include the online-user profiles (my experience until now from test-restores). There is a way to backup that profiles using Openfilesupport - but the customer does this on his own risk. Here an excerpt of my information from IBM: (draw your own conclusion) --- provided by development: For Windows 2000 in TSM client were implemented system objects that must be backed up together in order to create a consistent system state. System objects which must be backed up together include the following: . Active Directory (domain controller only) Certificate server database Cluster Database (cluster node only) COM+ database Registry System and boot files System volume . Other system objects can be backed up individually. These include the following: . Event logs (system, security and application) Removable Storage Management Database (RSM) Replicated file systems (FRS) . Customer also have a possibility to backup system objects from the first group individually although it could fail consistent system state and was not recommended procedure. Customer could do it on his own risk. This also related to customer's backing up user profiles for W2K and WinXP. It was not recommended procedure for W2K and WinXP also although customer could do it because system objects were backed up on individual file basis. . This approach to backup consistent system state is preserved also for Windows Server 2003. For Windows Server 2003 TSM uses Microsoft Volume Shadowcopy Service to back up all system state components as a single object(as distinct from individual file basis). So, customer have no possibility to extract user profiles from adsm.sys as he could on W2K/WinXP. For W2K3 customer could backup user profiles only as a part of consistent system state and not on individual file basis. . What is related to using OFS support for backing up user profiles. Here are the quote from document "TSM Client v5.2 Open File Support" http://www-1.ibm.com/support/docview.wss?rs=203&q1=OFS&uid= swg21121552&loc=en_US&cs=: . "OFS should not be used for backing up locked Windows system files. The TSM Client has advanced features for backing up data contained within these files. The backup of the system data that is contained in these files requires additional processing and must be backed up in a group to allow for a successful restore. The included TSM Client features "System Objects" (Windows 2000 and Windows XP) and "System State" (Windows Server 2003) are used for the backup and restore of this data. These files are "excluded" from the TSM File level backup. . . . Currently OFS is only supported on Windows 2000 and Windows XP. The current version of OFS support in TSM v5.2.0 does not support Windows Server 2003. The TSM OFS feature uses its own TSM snapshot technology (TSM LVSA). Windows Server 2003 has native snapshot support via the Shadow Copy services, which may prevent the operation of, or negatively interact with the TSM LVSA. IBM is currently working on removing this restriction so that OFS will be supported on Windows Server 2003. " . So, it is not recommended to use OFS for backing up locked Windows system files and the current version of OFS support in TSM v5.2.0 does not support Windows Server 2003. If customer desire, he could use it on his own risk. --- If I'm the only one that does miss his userprofiles I'm probably wrong. So I will do further testing and wait what the community's experiences. Kind Regards Stefan Holzwarth > -Urspr|ngliche Nachricht- > Von: Rushforth, Tim [mailto:[EMAIL PROTECTED] > Gesendet: Dienstag, 20. Januar 2004 16:47 > An: [EMAIL PROTECTED] > Betreff: Re: Open File Support for Windows 2003 (Was > Userprofile Backup > wi t h Windows2003 and TSM 5.2) > > > Stefan: > > Do you have the APAR # for the documentation change for this? > > Thanks, > > Tim Rushforth > City of Winnipeg > > -Original Message- > From: Rushfo
AW: Open File Support for Windows 2003 (Was Userprofile Backup wi t h Windows2003 and TSM 5.2)
There is no APAR since there seems to be some misunderstanding. After some more mailings I will conclude my understanding: - At the moment there is no official way to do a full backup/restore of an Windows2003 server if you want to include the user profiles. The TSM recovery depends on the ASR recovery done by Microsoft with does not include the online-user profiles (my experience until now from test-restores). There is a way to backup that profiles using Openfilesupport - but the customer does this on his own risk. Here an excerpt of my information from IBM: (draw your own conclusion) --- provided by development: For Windows 2000 in TSM client were implemented system objects that must be backed up together in order to create a consistent system state. System objects which must be backed up together include the following: . Active Directory (domain controller only) Certificate server database Cluster Database (cluster node only) COM+ database Registry System and boot files System volume . Other system objects can be backed up individually. These include the following: . Event logs (system, security and application) Removable Storage Management Database (RSM) Replicated file systems (FRS) . Customer also have a possibility to backup system objects from the first group individually although it could fail consistent system state and was not recommended procedure. Customer could do it on his own risk. This also related to customer's backing up user profiles for W2K and WinXP. It was not recommended procedure for W2K and WinXP also although customer could do it because system objects were backed up on individual file basis. . This approach to backup consistent system state is preserved also for Windows Server 2003. For Windows Server 2003 TSM uses Microsoft Volume Shadowcopy Service to back up all system state components as a single object(as distinct from individual file basis). So, customer have no possibility to extract user profiles from adsm.sys as he could on W2K/WinXP. For W2K3 customer could backup user profiles only as a part of consistent system state and not on individual file basis. . What is related to using OFS support for backing up user profiles. Here are the quote from document "TSM Client v5.2 Open File Support" http://www-1.ibm.com/support/docview.wss?rs=203&q1=OFS&uid= swg21121552&loc=en_US&cs=: . "OFS should not be used for backing up locked Windows system files. The TSM Client has advanced features for backing up data contained within these files. The backup of the system data that is contained in these files requires additional processing and must be backed up in a group to allow for a successful restore. The included TSM Client features "System Objects" (Windows 2000 and Windows XP) and "System State" (Windows Server 2003) are used for the backup and restore of this data. These files are "excluded" from the TSM File level backup. . . . Currently OFS is only supported on Windows 2000 and Windows XP. The current version of OFS support in TSM v5.2.0 does not support Windows Server 2003. The TSM OFS feature uses its own TSM snapshot technology (TSM LVSA). Windows Server 2003 has native snapshot support via the Shadow Copy services, which may prevent the operation of, or negatively interact with the TSM LVSA. IBM is currently working on removing this rest
Re: Open File Support for Windows 2003 (Was Userprofile Backup wi t h Windows2003 and TSM 5.2)
Stefan: Do you have the APAR # for the documentation change for this? Thanks, Tim Rushforth City of Winnipeg -Original Message- From: Rushforth, Tim [mailto:[EMAIL PROTECTED] Sent: January 13, 2004 2:39 PM To: [EMAIL PROTECTED] Subject: Re: Open File Support for Windows 2003 (Was Userprofile Backup wit h Windows2003 and TSM 5.2) OK, I'm confused. The 5.2.2 readme indicates that Open File Support is not supported for 2003. The manual seems to indicate this also. But I am able to install OFS agent with 5.2.2 client on 2003 and it allows me to backup locked files (ntuser.dat of a logged in user). Support has indicated below to use Open File Support on 2003. So can someone (Andy?) please clarify this? Thanks, Tim Rushforth City of Winnipeg -Original Message- From: Rushforth, Tim [mailto:[EMAIL PROTECTED] Sent: January 13, 2004 9:33 AM To: [EMAIL PROTECTED] Subject: Re: Userprofile Backup with Windows2003 and TSM 5.2 But Open File Support is not supported for Windows 2003 ... -Original Message- From: Stefan Holzwarth [mailto:[EMAIL PROTECTED] Sent: January 13, 2004 6:58 AM To: [EMAIL PROTECTED] Subject: Userprofile Backup with Windows2003 and TSM 5.2 Hi all, during my recoverytests with Windows2003 and TSM 5.2 (client and server) i couldn't find a way to backup and restore NT userprofiles. The content in adsm.sys didn't show the files as usual and the ASR feature didn't restore the profiles. So i opened a PMR at IBM and got the follwing information after some see-saw mailing: The only way to save that information is to use the open file support. Since that fact isn't documented i opend an doc-apar. Kind Regards Stefan Holzwarth -- Stefan Holzwarth ADAC e.V. (Informationsverarbeitung - Systemtechnik - Basisdienste) Am Westpark 8, 81373 München, Tel.: (089) 7676-5212, Fax: (089) 76768924 mailto:[EMAIL PROTECTED]
Re: Open File Support for Windows 2003 (Was Userprofile Backup wit h Windows2003 and TSM 5.2)
OK, I'm confused. The 5.2.2 readme indicates that Open File Support is not supported for 2003. The manual seems to indicate this also. But I am able to install OFS agent with 5.2.2 client on 2003 and it allows me to backup locked files (ntuser.dat of a logged in user). Support has indicated below to use Open File Support on 2003. So can someone (Andy?) please clarify this? Thanks, Tim Rushforth City of Winnipeg -Original Message- From: Rushforth, Tim [mailto:[EMAIL PROTECTED] Sent: January 13, 2004 9:33 AM To: [EMAIL PROTECTED] Subject: Re: Userprofile Backup with Windows2003 and TSM 5.2 But Open File Support is not supported for Windows 2003 ... -Original Message- From: Stefan Holzwarth [mailto:[EMAIL PROTECTED] Sent: January 13, 2004 6:58 AM To: [EMAIL PROTECTED] Subject: Userprofile Backup with Windows2003 and TSM 5.2 Hi all, during my recoverytests with Windows2003 and TSM 5.2 (client and server) i couldn't find a way to backup and restore NT userprofiles. The content in adsm.sys didn't show the files as usual and the ASR feature didn't restore the profiles. So i opened a PMR at IBM and got the follwing information after some see-saw mailing: The only way to save that information is to use the open file support. Since that fact isn't documented i opend an doc-apar. Kind Regards Stefan Holzwarth -- Stefan Holzwarth ADAC e.V. (Informationsverarbeitung - Systemtechnik - Basisdienste) Am Westpark 8, 81373 München, Tel.: (089) 7676-5212, Fax: (089) 76768924 mailto:[EMAIL PROTECTED]
Re: Open File Support v5.2.0.1
I had my first experience with 5.2 client code a few weeks ago. We had
initially manually selected to install the open file module (among others)
when we installed the client on a WinXP machine. I received the same
errors you listed. After much trial and error, we had ran the setup
again, chose to modify the install, and removed the open file module.
After that, backups went normally.
Todd
"Joshua S. Bassi" <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
08/05/2003 01:54 PM
Please respond to "ADSM: Dist Stor Manager"
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Subject:Re: Open File Support v5.2.0.1
>Did you install to a machine with an existing version of TSM? If so,
was the TSM LVSA
> module installed (i.e. were you enabled for online image backup)?
This was a brand new machine with no TSM code on it.
>How *exactly* did you perform the install of the client? If you chose
to install all
>components, open file support is included.
The standard installation method was used, just default modules were
loaded.
> I don't follow the part that says "... it tries to do an image backpu
of the
> filesystem...". Are you saying that when you attempt to run "dsmc
incremental" it instead
> runs "dsmc backup image"?
The error message we get is:
ANS1228E Sending of object \\hostname\c$ failed
ANS1381E The snapshot cache location cannot be located on the same
volume that is being backed up.
ANS1228E Sending of object \\hostname\c$ failed
ANS1377E Unable to perform operation using a point-in-time copy of the
filesystem on '\\hostname\c$. The backup/archive operation will
continue without snapshot support.
I am not 100% sure what it is doing right now and am hoping that you can
shed some light on the situation.
---
Joshua S. Bassi
IBM Certified - AIX/HACMP, SAN, Shark
Tivoli Certified Consultant- ADSM/TSM
[EMAIL PROTECTED]
Cell (831) 595-3962
Re: Open File Support v5.2.0.1
Joshua, the open file support is not a default install option. You would
have to perform a custom install to get it. If you really believe this was
the "typical" install and no one explicitly went into the setup wizard and
enabled open file support, then you should contact IBM support for further
help. Is this install problem repeatable for you (would help if we could
recreate, but I haven't seen this problem).
The client messages you pointed out are not from an image backup, but
indicate that you were indeed attempting to perform a backup with open
file support; but the snapshot cache location is on the same volume as the
one you are backing up, which is not allowed (see the
SNAPSHOTCACHELOCATION option in the client manual for more info). You
would need to use the setup wizard to remove OFS if you do not wish to use
it; OFS is not enabled via the options file.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
"Joshua S. Bassi" <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
08/05/2003 11:54
Please respond to "ADSM: Dist Stor Manager"
To: [EMAIL PROTECTED]
cc:
Subject:Re: Open File Support v5.2.0.1
>Did you install to a machine with an existing version of TSM? If so,
was the TSM LVSA
> module installed (i.e. were you enabled for online image backup)?
This was a brand new machine with no TSM code on it.
>How *exactly* did you perform the install of the client? If you chose
to install all
>components, open file support is included.
The standard installation method was used, just default modules were
loaded.
> I don't follow the part that says "... it tries to do an image backpu
of the
> filesystem...". Are you saying that when you attempt to run "dsmc
incremental" it instead
> runs "dsmc backup image"?
The error message we get is:
ANS1228E Sending of object \\hostname\c$ failed
ANS1381E The snapshot cache location cannot be located on the same
volume that is being backed up.
ANS1228E Sending of object \\hostname\c$ failed
ANS1377E Unable to perform operation using a point-in-time copy of the
filesystem on '\\hostname\c$. The backup/archive operation will
continue without snapshot support.
I am not 100% sure what it is doing right now and am hoping that you can
shed some light on the situation.
---
Joshua S. Bassi
IBM Certified - AIX/HACMP, SAN, Shark
Tivoli Certified Consultant- ADSM/TSM
[EMAIL PROTECTED]
Cell (831) 595-3962
Open File Support v5.2.0.1
All, Has anyone seen a problem during backup when TSM doesn't install the Open file Agent but does install "something" that you can only see through the Setup Wizard? I have 2 Windows 2000 machines with 5.2.0.1 where it tries to do an image backup of the filesystem even though I haven't installed or configured this module. But when I go into the Wizard it shows that there is support enabled. And there is nothing in the dsm.opt which has anything to do with Open File Support. -- Joshua S. Bassi IBM Certified - AIX 4/5L, SAN, Shark Tivoli Certified Consultant -ADSM/TSM eServer Systems Expert -pSeries HACMP Cell (831) 595-3962
Re: Open File Support v5.2.0.1
Did you install to a machine with an existing version of TSM? If so, was the TSM LVSA module installed (i.e. were you enabled for online image backup)? How *exactly* did you perform the install of the client? If you chose to install all components, open file support is included. I don't follow the part that says "... it tries to do an image backpu of the filesystem...". Are you saying that when you attempt to run "dsmc incremental" it instead runs "dsmc backup image"? Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "Joshua S. Bassi" <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 08/05/2003 10:57 Please respond to "ADSM: Dist Stor Manager" To: [EMAIL PROTECTED] cc: Subject:Open File Support v5.2.0.1 All, Has anyone seen a problem during backup when TSM doesn't install the Open file Agent but does install "something" that you can only see through the Setup Wizard? I have 2 Windows 2000 machines with 5.2.0.1 where it tries to do an image backup of the filesystem even though I haven't installed or configured this module. But when I go into the Wizard it shows that there is support enabled. And there is nothing in the dsm.opt which has anything to do with Open File Support. -- Joshua S. Bassi IBM Certified - AIX 4/5L, SAN, Shark Tivoli Certified Consultant -ADSM/TSM eServer Systems Expert -pSeries HACMP Cell (831) 595-3962
Re: Open File Support v5.2.0.1
I guess your not understanding the questions. I never enabled open file support, the TSM installation process did this on it's own without even determining if I wanted open file support. But after the installation of the code we did reboot. -- Joshua S. Bassi IBM Certified - AIX 4/5L, SAN, Shark Tivoli Certified Consultant -ADSM/TSM eServer Systems Expert -pSeries HACMP Cell (831) 595-3962 -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Stapleton, Mark Sent: Tuesday, August 05, 2003 11:23 AM To: [EMAIL PROTECTED] Subject: Re: Open File Support v5.2.0.1 From: Joshua S. Bassi [mailto:[EMAIL PROTECTED] > Has anyone seen a problem during backup when TSM doesn't install the > Open file Agent but does install "something" that you can only see > through the Setup Wizard? I have 2 Windows 2000 machines with 5.2.0.1 > where it tries to do an image backup of the filesystem even though I > haven't installed or configured this module. But when I go into the > Wizard it shows that there is support enabled. Did you reboot your client once you enabled open file support? If not, you need to. -- Mark Stapleton ([EMAIL PROTECTED]) Berbee Information Networks Office 262.521.5627
Re: Open File Support v5.2.0.1
>Did you install to a machine with an existing version of TSM? If so, was the TSM LVSA > module installed (i.e. were you enabled for online image backup)? This was a brand new machine with no TSM code on it. >How *exactly* did you perform the install of the client? If you chose to install all >components, open file support is included. The standard installation method was used, just default modules were loaded. > I don't follow the part that says "... it tries to do an image backpu of the > filesystem...". Are you saying that when you attempt to run "dsmc incremental" it instead > runs "dsmc backup image"? The error message we get is: ANS1228E Sending of object \\hostname\c$ failed ANS1381E The snapshot cache location cannot be located on the same volume that is being backed up. ANS1228E Sending of object \\hostname\c$ failed ANS1377E Unable to perform operation using a point-in-time copy of the filesystem on '\\hostname\c$. The backup/archive operation will continue without snapshot support. I am not 100% sure what it is doing right now and am hoping that you can shed some light on the situation. --- Joshua S. Bassi IBM Certified - AIX/HACMP, SAN, Shark Tivoli Certified Consultant- ADSM/TSM [EMAIL PROTECTED] Cell (831) 595-3962
Re: Open File Support v5.2.0.1
From: Joshua S. Bassi [mailto:[EMAIL PROTECTED] > Has anyone seen a problem during backup when TSM doesn't install the > Open file Agent but does install "something" that you can only see > through the Setup Wizard? I have 2 Windows 2000 machines with 5.2.0.1 > where it tries to do an image backup of the filesystem even though I > haven't installed or configured this module. But when I go into the > Wizard it shows that there is support enabled. Did you reboot your client once you enabled open file support? If not, you need to. -- Mark Stapleton ([EMAIL PROTECTED]) Berbee Information Networks Office 262.521.5627
Re: Open file support with 5.2.0 - resolved
I believe that this has been resolved by setting:
SNAPSHOTFSIDLEWAIT 1
SNAPSHOTFSIDLERETRIES 99
John can confirm if I've misstated something.
The problem was that the volume was sufficiently busy such that the LVSA
did not view the volume as "idle" per the SNAPSHOTFSIDLEWAIT setting (my
original suggestion of "10" didn't help -- don't know what I was thinking)
and the default SNAPSHOTFSIDLERETRIES setting. By reducing the amount of
time needed to view the volume as "idle", the problem went away.
It is also possible that the problem could have been fixed by leaving
SNAPSHOTFSIDLEWAIT alone, but increasing SNAPSHOTFSIDLERETRIES to 99 (the
maximum value).
There are no "right" and "wrong" values for these settings, so some
experimentation may be required to determine which settings work best in
any given environment or system.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
John Stephens <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
07/17/2003 08:51
Please respond to "ADSM: Dist Stor Manager"
To: [EMAIL PROTECTED]
cc:
Subject:Open file support with 5.2.0
Andrew:
Thank you for the response, I have tried this as well as the other cache
option
settings and I always get the same results.
Here is the error I get
07/17/2003 10:33:45 ANS1376E Unable to perform operation using a
point-in-time
copy of the filesystem. The backup/archive operation will continue without
snapshot support.
07/17/2003 10:34:03 ANS1327E The snapshot operation for
'\\andp-3253\d\Outlook\*' failed. Error code: 668.
07/17/2003 10:34:03 ANS1375E The snapshot operation failed.
07/17/2003 10:35:21 ANS1376E Unable to perform operation using a
point-in-time
copy of the filesystem. The backup/archive operation will continue without
snapshot support.
07/17/2003 10:37:01 ANS1327E The snapshot operation for
'\\member_server_2\gcook\outlook\test\Outlook.pst' failed. Error code:
668.
07/17/2003 10:37:02 ANS1375E The snapshot operation failed.
Any Idea's, I dont see these error messages in the latest online documents
for the 5.2.0 client either.
Thank You
John Stephens
STORServer, Inc
OFS support has nothing to do with specific file types, .pst or otherwise.
Try increasing the SNAPSHOTFSIDLEWAIT setting. For example:
snapshotfsidlewait 10
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
John Stephens <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
07/17/2003 05:51
Please respond to jws
To: [EMAIL PROTECTED]
cc:
Subject:Open File Support on 5.2.0 Request help
I am using the latest win2k client version 5.2.0.1 and trying to get open
file support to work.
I have included it in the install and used the setup wizard to help
configure it.
After the 2 reboots, I attempt to backup a Outlook PST file that the user
has open.
I continue to get errors from the GUI interface and the client command
line.
I have included the following lines in the dsm.opt file
Include.FS c: fileleveltype=dynamic
Include.FS D: fileleveltype=snapshot snapshotcachelocation=c:\
Does anyone have any ideas on why this would not work, or does this
support
not include PST files.
Thank You
John Stephens
STORServer, Inc
Re: Open file support with 5.2.0
I get the same responses from my Windows v5.2 clients running a normal schedule on a v5.1.7.0 server. After this, the regular incremental backup runs normally. It's a nuisance bug, I think. It's on my list of things to call in about. John Stephens wrote: Andrew: Thank you for the response, I have tried this as well as the other cache option settings and I always get the same results. Here is the error I get 07/17/2003 10:33:45 ANS1376E Unable to perform operation using a point-in-time copy of the filesystem. The backup/archive operation will continue without snapshot support. 07/17/2003 10:34:03 ANS1327E The snapshot operation for '\\andp-3253\d\Outlook\*' failed. Error code: 668. 07/17/2003 10:34:03 ANS1375E The snapshot operation failed. Gretchen Thiele Princeton University
Open file support with 5.2.0
Andrew: Thank you for the response, I have tried this as well as the other cache option settings and I always get the same results. Here is the error I get 07/17/2003 10:33:45 ANS1376E Unable to perform operation using a point-in-time copy of the filesystem. The backup/archive operation will continue without snapshot support. 07/17/2003 10:34:03 ANS1327E The snapshot operation for '\\andp-3253\d\Outlook\*' failed. Error code: 668. 07/17/2003 10:34:03 ANS1375E The snapshot operation failed. 07/17/2003 10:35:21 ANS1376E Unable to perform operation using a point-in-time copy of the filesystem. The backup/archive operation will continue without snapshot support. 07/17/2003 10:37:01 ANS1327E The snapshot operation for '\\member_server_2\gcook\outlook\test\Outlook.pst' failed. Error code: 668. 07/17/2003 10:37:02 ANS1375E The snapshot operation failed. Any Idea's, I dont see these error messages in the latest online documents for the 5.2.0 client either. Thank You John Stephens STORServer, Inc OFS support has nothing to do with specific file types, .pst or otherwise. Try increasing the SNAPSHOTFSIDLEWAIT setting. For example: snapshotfsidlewait 10 Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. John Stephens <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 07/17/2003 05:51 Please respond to jws To: [EMAIL PROTECTED] cc: Subject:Open File Support on 5.2.0 Request help I am using the latest win2k client version 5.2.0.1 and trying to get open file support to work. I have included it in the install and used the setup wizard to help configure it. After the 2 reboots, I attempt to backup a Outlook PST file that the user has open. I continue to get errors from the GUI interface and the client command line. I have included the following lines in the dsm.opt file Include.FS c: fileleveltype=dynamic Include.FS D: fileleveltype=snapshot snapshotcachelocation=c:\ Does anyone have any ideas on why this would not work, or does this support not include PST files. Thank You John Stephens STORServer, Inc
Re: Open File Support on 5.2.0 Request help
OFS support has nothing to do with specific file types, .pst or otherwise.
Try increasing the SNAPSHOTFSIDLEWAIT setting. For example:
snapshotfsidlewait 10
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
John Stephens <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
07/17/2003 05:51
Please respond to jws
To: [EMAIL PROTECTED]
cc:
Subject:Open File Support on 5.2.0 Request help
I am using the latest win2k client version 5.2.0.1 and trying to get open
file support to work.
I have included it in the install and used the setup wizard to help
configure it.
After the 2 reboots, I attempt to backup a Outlook PST file that the user
has open.
I continue to get errors from the GUI interface and the client command
line.
I have included the following lines in the dsm.opt file
Include.FS c: fileleveltype=dynamic
Include.FS D: fileleveltype=snapshot snapshotcachelocation=c:\
Does anyone have any ideas on why this would not work, or does this
support
not include PST files.
Thank You
John Stephens
STORServer, Inc
Open File Support on 5.2.0 Request help
I am using the latest win2k client version 5.2.0.1 and trying to get open file support to work. I have included it in the install and used the setup wizard to help configure it. After the 2 reboots, I attempt to backup a Outlook PST file that the user has open. I continue to get errors from the GUI interface and the client command line. I have included the following lines in the dsm.opt file Include.FS c: fileleveltype=dynamic Include.FS D: fileleveltype=snapshot snapshotcachelocation=c:\ Does anyone have any ideas on why this would not work, or does this support not include PST files. Thank You John Stephens STORServer, Inc
Open File Support on 5.2.0
I am using the latest win2k client version 5.2.0.1 and trying to get open file support to work. I have included it in the install and used the setup wizard to help configure it. After the 2 reboots, I attempt to backup a Outlook PST file that the user has open. I continue to get errors from the GUI interface and the client command line. I have included the following lines in the dsm.opt file Include.FS c: fileleveltype=dynamic Include.FS D: fileleveltype=snapshot snapshotcachelocation=c:\ Does anyone have any ideas on why this would not work, or does this support not include PST files. Thank You John Stephens www.Storserver.com
Open file support
Hi all, a collegue just installed the TSM 5.2 client and required add-ons to be able to properly back-up open files. After some fooling around with the settings, we still got no further than: 07/16/2003 16:30:24 ANS1327E The snapshot operation for 'C:\*' failed. Error code: 673. 07/16/2003 16:30:24 ANS1375E The snapshot operation failed. 07/16/2003 16:30:24 ANS1376E Unable to perform operation using a point-in-time copy of the filesystem. The backup/archive operation will continue without snapshot support. has anybody been successfull in using this feature, and more important, how should it be configured? We read the windows help on configuring open file support, still... -- Met vriendelijke groeten, Remco Post SARA - Stichting Academisch Rekencentrum Amsterdamhttp://www.sara.nl High Performance Computing Tel. +31 20 592 8008Fax. +31 20 668 3167 "I really didn't foresee the Internet. But then, neither did the computer industry. Not that that tells us very much of course - the computer industry didn't even foresee that the century was going to end." -- Douglas Adams
