Re: search filter has no results with 'like' operator but '=' works

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi there,

Do you have any updates on this? The issue persists.

Thanks,
Katerina Henzlova

On Tuesday, November 14, 2023 at 5:01:27 PM UTC+1 Kateřina Henzlová wrote:

> Hi there,
>
> Do you have any updates on this? The issue persists.
>
> Thanks,
> Katerina Henzlova
>
> On Wednesday, November 8, 2023 at 9:39:36 AM UTC+1 Kateřina Henzlová wrote:
>
>> Hi team,
>>
>> Thanks for getting back to me. I have sent the details via the Reply 
>> privately to the author option. I hope it helps with the investigation.
>>
>> Kind regards,
>> Katerina Henzlova
>>
>> On Tuesday, November 7, 2023 at 4:50:30 PM UTC+1 Google Ads API Forum 
>> Advisor wrote:
>>
>>> Hi Katerina,
>>>
>>> Thank you for reaching out to the Google Ads API support team.
>>>
>>> By reviewing your concern, I understand that your issue is regarding the 
>>> like operator. In order to assist you further, please provide us with the 
>>> complete API logs (*request* 
>>> 
>>>  
>>> and* response* 
>>> 
>>>  
>>> with* request-id* 
>>> 
>>>  
>>> and* request header* 
>>> )
>>>  
>>> generated at your end for both the cases which returns the campaign 
>>> and doesn't return the campaign.
>>>
>>> If you are using a client library and haven't enabled the logging yet, I 
>>> would request you to enable logging for the specific client library that 
>>> you are using. You can refer to the guides* Java* 
>>> 
>>> ,* .Net* 
>>> 
>>> ,* PHP* 
>>> 
>>> ,* Python* 
>>> 
>>> ,* Ruby* 
>>> 
>>>  
>>> or* Perl* 
>>> 
>>>  
>>> to enable logging at your end. For REST interface requests, you can enable 
>>> logging via the curl command by using the -i flag.
>>>
>>> You can send the details via *Reply privately to the author option*, or 
>>> *direct 
>>> private reply* to this email.
>>>
>>>   
>>> This message is in relation to case "ref:!00D1U01174p.!5004Q02qAvGj:ref"
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>
>>>

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Re: search filter has no results with 'like' operator but '=' works

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi there,

Do you have any updates on this? The issue persists.

Thanks,
Katerina Henzlova

On Wednesday, November 8, 2023 at 9:39:36 AM UTC+1 Kateřina Henzlová wrote:

> Hi team,
>
> Thanks for getting back to me. I have sent the details via the Reply 
> privately to the author option. I hope it helps with the investigation.
>
> Kind regards,
> Katerina Henzlova
>
> On Tuesday, November 7, 2023 at 4:50:30 PM UTC+1 Google Ads API Forum 
> Advisor wrote:
>
>> Hi Katerina,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> By reviewing your concern, I understand that your issue is regarding the 
>> like operator. In order to assist you further, please provide us with the 
>> complete API logs (*request* 
>> 
>>  
>> and* response* 
>> 
>>  
>> with* request-id* 
>> 
>>  
>> and* request header* 
>> )
>>  
>> generated at your end for both the cases which returns the campaign 
>> and doesn't return the campaign.
>>
>> If you are using a client library and haven't enabled the logging yet, I 
>> would request you to enable logging for the specific client library that 
>> you are using. You can refer to the guides* Java* 
>> 
>> ,* .Net* 
>> 
>> ,* PHP* 
>> 
>> ,* Python* 
>> 
>> ,* Ruby* 
>>  
>> or* Perl* 
>>  
>> to enable logging at your end. For REST interface requests, you can enable 
>> logging via the curl command by using the -i flag.
>>
>> You can send the details via *Reply privately to the author option*, or 
>> *direct 
>> private reply* to this email.
>>
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02qAvGj:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Search filter has no results with 'LIKE' operator but '=' works

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi all,

I have found out that the LIKE operator doesn't always work as expected.

POST 
https://googleads.googleapis.com/v15/customers//googleAds:search

Body:
{
"pageSize": 1,
"query": "SELECT campaign.id, campaign.name FROM campaign WHERE 
 campaign.name = '"
}

-> returns the campaign

Body:
{
"pageSize": 1,
"query": "SELECT campaign.id, campaign.name FROM campaign WHERE 
 campaign.name LIKE '%%"
}

-> doesn't return the campaign

 contains some special characters "()[]" and I suspect they 
are the problem as this works just fine for campaigns without special 
characters. Can you please advise how to make the LIKE operator work? I'll 
send additional info in the private message if needed.

Thanks for your help,
Katerina Henzlova

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Shopping performance view discrepancy

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi there,

I've found some discrepancies between statistics pulled from 
shopping_performance_view and from the campaign resource. Could you please 
explain how it's possible? The difference is quite big and it happens for 
more campaigns and dates.

I use 
POST 
https://googleads.googleapis.com/v14/customers//googleAds:search

Body of the shopping_performance_view request:
Body:
{
"pageSize": 1,
"query": "SELECT campaign.id, metrics.cost_micros, metrics.impressions, 
metrics.clicks FROM shopping_performance_view WHERE segments.date = 
'2023-07-07' AND campaign.id = "
}

Body of the campaign resource request:
{
"pageSize": 1,
"query": "SELECT campaign.id, metrics.cost_micros, metrics.impressions, 
metrics.clicks FROM shopping_performance_view WHERE segments.date = 
'2023-07-07' AND campaign.id = "
}

The results are (result from shopping_performance_view / result from 
campaign):
costMicros: 6279 / 156589451
impressions: 24868 / 28713
clicks: 378 / 430

I'm gonna share the customer ID and campaign ID privately.

Thanks and have a nice day!
Katerina

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Re: Feed label in shopping performance view

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi Heidi,

That's great to hear! Thank you very much for your help.

Kind regards,
Katerina

On Tuesday, January 3, 2023 at 7:51:40 AM UTC+1 adsapi wrote:

> Hi Kateřina,
>
> Thank you for the reply.
>
> I have raised a feature request for this; however, there is no guarantee 
> if this will be supported soon. With that, we recommend that you follow our 
> blog  for 
> updates and new releases.
>
> Best regards,
> [image: Google Logo] 
> Heidi 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2hMLTm:ref
>

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Re: Feed label in shopping performance view

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi Peter,

Thanks for getting back to me.

I cannot say for sure whether the report in Google Ads UI has the feed 
label on the product level or campaign level. However, it does look like 
it's the product level since it is under Shopping attributes together with 
other product level dimensions. Our use case is downloading product level 
statistics from Shopping and P Max campaigns. As the country is not 
required in the Merchant Center anymore, feed label is necessary to fully 
specify the product.

[image: shopping_attributes_report_ui.png]

Kind regards,
Katerina

On Wednesday, December 28, 2022 at 6:04:41 PM UTC+1 adsapi wrote:

> Hi Katerina,
>
> Thank you for your response.
>
> We currently do not have information whether the feed label will be 
> available at the product dimension level in the shopping performance view, 
> in future versions. If this is already supported and available in the 
> Google Ads UI, you can provide our team with screenshots of that UI view 
> where these feed labels can be associated at the product level.
>
> Along with the screenshot, you can also provide our team with your 
> complete use case, so we can then pass these details along when we create a 
> feature request, subject for review, for its support in the API.
>
> If your screenshots will contain user or account information, you may then 
> send the requested information via the Reply privately to author option. If 
> this option is not available, you may send the details directly to our 
> googleadsa...@google.com alias instead.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2hMLTm:ref
>

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Re: Feed label in shopping performance view

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi Sherwin,

Thank you for looking into it.

I know about the possibility to include fields from the campaign resource 
in shopping_performance_view. Unfortunately, 
campaign.shopping_setting.feed_label is not exactly the product level like 
for example the segments.product_country.

If I have a campaign 123 targeting feed label A on December 1st and feed 
label B on December 2nd (feed label can be changed in the campaign 
settings), the shopping performance view will show me 
campaign.shopping_setting.feed_label as A on December 1st and B on December 
2nd and later. Therefore I won't be able to assign the statistics to a 
specific product in GMC (there can be more products with the same product 
ID but different feed label).

Also, I believe it's possible to set no feed_label and no sales_country 
(meaning the campaign will use products from all feeds). In that case, 
there's no way to specify the product in shopping_performance_view either.

Do you by any chance have any information regarding adding feed label to 
the product level of the shopping performance view in some of new versions 
of Google Ads API? It would help us a lot.

Kind regards,
Katerina

On Wednesday, December 28, 2022 at 8:17:39 AM UTC+1 adsapi wrote:

> Hi Katerina,
>
> Thank you for getting back to us. I hope that you are doing well today.
>
> Moving forward to your concern on how to get the Feed label in product 
> level, in the shopping_performance_view 
> 
>  
> report, the campaign 
>  report 
> is included as segmenting resources. With that being said, you may use the 
> campaign.shopping_setting.feed_label 
> 
>  to 
> fetch the Feed Label information.
>
> Add to that, please note that if the Feed label is not used, it will fetch 
> the information of sales country codes. You may also use the 
> campaign.shopping_setting.sales_country 
> 
>  in 
> the query to get the value of the Feed label in the UI if it shows country 
> codes.
>
> You may try the sample query I used below: 
>
>- {"query": "SELECT campaign.shopping_setting.feed_label, 
>segments.product_item_id, campaign.shopping_setting.sales_country, 
>segments.product_channel, segments.product_country, 
>segments.product_language, segments.product_merchant_id FROM 
>shopping_performance_view WHERE segments.date = '2022-12-22'"} 
>
>  
> You may also check this reference 
> 
>  for 
> Shopping settings.
>
> Kind regards, 
> [image: Google Logo] 
> Sherwin Vincent 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2hMLTm:ref
>

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Re: Feed label in shopping performance view

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi Nirmita,

Unfortunately, the asset_set report doesn't offer product level statistics 
so I can't use it. It is possible to see the product level report with feed 
labels in the UI (see the screenshot with no sensitive data), however, it 
seems like it's not possible in the API.

Is there any way to download product level statistics including feed label 
via API? Is there any way to get the product feed label too? Or, as feed 
label is still quite new, do you know about any plan to add this in some of 
the future versions of Google Ads API?[image: feed_label_ui.png]
Thanks,
Katerina
On Thursday, December 22, 2022 at 6:58:12 PM UTC+1 adsapi wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> You can use asset_set.merchant_center_feed.feed_label 
> 
>  field 
> in the asset_set report. Let me know if this what you are looking for. If 
> not, could you please provide full screen screenshot of the UI? Please 
> reply via privately author options.
>
>
> Thanks, 
> [image: Google Logo] 
> Nirmita 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2hMLTm:ref
>

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Re: Feed label in shopping performance view

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi Nirmita,

Thanks for getting back to me. Unfortunately, I cannot provide any relevant 
screenshots from the UI, my question is related to the API.

Cheers,
Katerina

On Wednesday, December 21, 2022 at 4:48:36 PM UTC+1 adsapi wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Could you please provide full screen screenshot of the UI of what you are 
> looking for, so that i can further investigate the issue? Please reply via 
> privately author option.
>
> Thanks, 
> [image: Google Logo] 
> Nirmita 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2hMLTm:ref
>

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Feed label in shopping performance view

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi there,

Shopping performance view 

 allows 
downloading statistics on products level and products dimensions from the 
Merchant Center including channel, language, and country. Is there any way 
to get the product feed label too? Or, as feed label is still quite new, 
are you planning to add this in some of the future versions of Google Ads 
API?

Example query: "SELECT segments.product_item_id, segments.product_channel, 
segments.product_country, segments.product_language, 
segments.product_merchant_id, metrics.cost_micros FROM 
shopping_performance_view WHERE segments.date BETWEEN '2022-12-01' AND 
'2022-12-21'"

Thanks,
Katerina

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Re: manager_link_error: INVALID_CHANGE

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi all,

I did my own research after all and it turned out that all the 6 users who 
encountered this issue in the last 30 days had only standard access 

 
to the account we wanted to link. I tried to lower the access role on my 
testing account and I got the same error. According to the documentation 
, users with standard 
access cannot accept and reject manager account link requests. So I guess 
that's it.

Thanks for your effort,
Katerina

On Wednesday, May 25, 2022 at 4:14:28 PM UTC+2 adsapi wrote:

> Hi,
>
> Thank you for providing more information on your concern. Allow me to 
> raise this issue to the rest of my team. We will provide updates once 
> available.
>
> Best regards,
> [image: Google Logo] 
> Jinky 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UjJFj:ref
>

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Re: manager_link_error: INVALID_CHANGE

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi Heidi,

Thanks for getting back to me. I have sent the requested API logs of all 
steps as a private reply. I hope it helps with the investigation.

Cheers,
Katerina Henzlova

On Tuesday, May 24, 2022 at 5:20:59 AM UTC+2 adsapi wrote:

> Hi Katerina,
>
> Thank you for the reply.
>
> Since the issue persists, could you provide the complete updated API logs (
> request 
> 
>  
> and response 
> 
>  
> logs with request ID 
> 
>  
> ) generated on your end so our team can further investigate this?
>
> For you to provide the complete request and response logs with request ID 
> and request header that generated on your end, note that this can be 
> requested or provided to the developer handling the Google Ads API 
> transactions when logging of the API requests has been enabled. If it 
> hasn't been enabled yet, then advise to refer to the specific guide below: 
>
>- Java - 
>https://developers.google.com/google-ads/api/docs/client-libs/java/logging 
>- .Net - 
>
> https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging 
>- PHP - 
>https://developers.google.com/google-ads/api/docs/client-libs/php/logging 
>- Python - 
>
> https://developers.google.com/google-ads/api/docs/client-libs/python/logging 
>- Ruby - 
>https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging 
>- Perl - 
>https://developers.google.com/google-ads/api/docs/client-libs/perl/logging 
>
> You may then send the requested information via the Reply privately to 
> author option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> Best regards,
> [image: Google Logo] 
> Heidi 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UjJFj:ref
>

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Re: manager_link_error: INVALID_CHANGE

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi Ernie,

Do you have any updates regarding this? The issue still persists.

Best regards,
Katerina

On Wednesday, May 4, 2022 at 11:58:33 AM UTC+2 Kateřina Henzlová wrote:

> Hi Ernie,
>
> Do you have any updates regarding this? The issue still persists and we 
> have no idea why these accounts cannot be linked and there's no workaround.
>
> Best regards,
> Katerina
>
> On Tuesday, March 8, 2022 at 9:55:28 AM UTC+1 Kateřina Henzlová wrote:
>
>> Hi Ernie,
>>
>> Thanks for getting back to me. I confirmed and sent an example with 
>> direct access on January 31st. I still think it's just confusion and the 
>> documentation says nothing about direct or indirect access. The issue 
>> occurs both for accounts with direct access and access through a manager 
>> account.
>>
>> If you need fresher data, there's direct access in the example I sent 
>> yesterday.
>>
>> Regards,
>> Katerina
>>
>> On Tuesday, March 8, 2022 at 4:53:07 AM UTC+1 adsapi wrote:
>>
>>> Hi Katerina,
>>>
>>> Thank you for providing more details to your concern.
>>>
>>> Could you confirm if you already tried the suggestion below? You also 
>>> mentioned that you will try this suggestion with the authentication of the 
>>> user account that has direct access to the client account. With this, 
>>> please confirm if the error persists with this setup. If yes, then please 
>>> provide the updated request 
>>> 
>>>  and response 
>>> 
>>>  logs 
>>> with request ID 
>>> 
>>>  and request header 
>>> 
>>>  generated 
>>> on your end to further investigate.
>>>
>>>
>>> You can provide it via *Reply privately to author* option. If this 
>>> option is not available, then send it instead on this email address 
>>> googleadsa...@google.com.
>>>
>>> "*Upon checking the API logs for accepting link request, I can see that 
>>> you are authenticating as a manager account because you've set the customer 
>>> ID of the manager account in the login-customer-id. However, please note 
>>> that according to this procedure 
>>> ,
>>>  
>>> step 3, you need to authenticate as a client account. With this, try 
>>> generating oauth2 credential using one of the user accounts that has direct 
>>> access to the client account and use it in authentication, then set its 
>>> customer ID in the login-customer-id and the customer_id.*"
>>>
>>> Regards,
>>> [image: Google Logo] 
>>> Ernie John 
>>> Google Ads API Team 
>>>   
>>>
>>> ref:_00D1U1174p._5004Q2UjJFj:ref
>>>
>>

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Re: manager_link_error: INVALID_CHANGE

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi there,
 
We have updated the API version but the issue still persists. Do you have 
any updates on this? I'm sending a recent example in the private message.

Thanks,
Katerina

On Friday, March 4, 2022 at 9:15:34 AM UTC+1 Ionut Mihai wrote:

> Hello. Any news on this? It's been another month without any response.
>
> On Tuesday, February 8, 2022 at 10:51:44 AM UTC+2 
> katerina...@roihunter.com wrote:
>
>> Hello Mark,
>>
>> Thanks for your reply. Can you please specify what you mean by updated 
>> API logs? I have sent the full API logs three times already. Will it help 
>> you with the investigation if I send more of them?
>>
>> Regards,
>> Katerina
>>
>> On Tuesday, February 8, 2022 at 4:32:36 AM UTC+1 adsapi wrote:
>>
>>> Hello Katerina,
>>>
>>> Thanks for getting back to us.
>>>
>>> Can you share to us the updated and complete API logs (request 
>>> 
>>>  and response 
>>> 
>>>  with request-id 
>>> )
>>>  
>>> so our team can further check?
>>>
>>> Please send the requested details via the *Reply privately to author* 
>>> option. 
>>> If this option is not available, you may send the details directly to our 
>>> *googleadsa...@google.com* alias instead.
>>>
>>> Regards,
>>> [image: Google Logo] 
>>> Mark Kevin Albios 
>>> Google Ads API Team 
>>>   
>>>
>>> ref:_00D1U1174p._5004Q2UjJFj:ref
>>>
>>

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Re: manager_link_error: INVALID_CHANGE

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi Ernie,

Do you have any updates on this issue? It happened 7 times in the last 30 
days and I still don't know what could be wrong.

I appreciate your help.

Thanks,
Katerina

On Monday, January 31, 2022 at 6:23:19 PM UTC+1 Kateřina Henzlová wrote:

> Hi Ernie,
>
> I believe this is not the problem. What is described in the procedure is 
> the whole complex process of creating, fetching, and accepting the link 
> which requires 2 accounts; the manager which creates and fetches the link, 
> and the client which then accepts the created link. The terms "manager" and 
> "client" are used for distinguishing between these two accounts. I'm quite 
> sure it has nothing to do with direct or indirect access to the client 
> account.
>
> I'm sending another client as an example in the private reply. This time 
> there's direct access. Thanks for looking into it.
>
> Best,
> Katerina
>
> On Monday, January 31, 2022 at 8:04:01 AM UTC+1 Ionut Mihai wrote:
>
>> Well I'm 100% sure I'm setting oauth2 with the user access token, yet I 
>> get the same error.
>>
>> On Monday, January 31, 2022 at 7:13:58 AM UTC+2 adsapi wrote:
>>
>>> Hi Katerina,
>>>
>>> Thank you for providing more details to your concern.
>>>
>>> Upon checking the API logs for accepting link request, I can see that 
>>> you are authenticating as a manager account because you've set the customer 
>>> ID of the manager account in the *login-customer-id*. However, please 
>>> note that according to this procedure 
>>> ,
>>>  
>>> step 3, you need to authenticate as a client account. With this, try 
>>> generating oauth2 credential using one of the user accounts that has direct 
>>> access to the client account and use it in authentication, then set its 
>>> customer ID in the *login-customer-id* and the *customer_id*.
>>>
>>> Let me know how it goes after.
>>>
>>>
>>> Regards,
>>> [image: Google Logo] 
>>> Ernie John Blanca Tacata 
>>> Google Ads API Team 
>>>   
>>>
>>> ref:_00D1U1174p._5004Q2UjJFj:ref
>>>
>>

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Re: manager_link_error: INVALID_CHANGE

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi Ernie,

I believe this is not the problem. What is described in the procedure is 
the whole complex process of creating, fetching, and accepting the link 
which requires 2 accounts; the manager which creates and fetches the link, 
and the client which then accepts the created link. The terms "manager" and 
"client" are used for distinguishing between these two accounts. I'm quite 
sure it has nothing to do with direct or indirect access to the client 
account.

I'm sending another client as an example in the private reply. This time 
there's direct access. Thanks for looking into it.

Best,
Katerina

On Monday, January 31, 2022 at 8:04:01 AM UTC+1 Ionut Mihai wrote:

> Well I'm 100% sure I'm setting oauth2 with the user access token, yet I 
> get the same error.
>
> On Monday, January 31, 2022 at 7:13:58 AM UTC+2 adsapi wrote:
>
>> Hi Katerina,
>>
>> Thank you for providing more details to your concern.
>>
>> Upon checking the API logs for accepting link request, I can see that you 
>> are authenticating as a manager account because you've set the customer ID 
>> of the manager account in the *login-customer-id*. However, please note 
>> that according to this procedure 
>> ,
>>  
>> step 3, you need to authenticate as a client account. With this, try 
>> generating oauth2 credential using one of the user accounts that has direct 
>> access to the client account and use it in authentication, then set its 
>> customer ID in the *login-customer-id* and the *customer_id*.
>>
>> Let me know how it goes after.
>>
>>
>> Regards,
>> [image: Google Logo] 
>> Ernie John Blanca Tacata 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2UjJFj:ref
>>
>

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Re: manager_link_error: INVALID_CHANGE

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi Ernie,

Yes, the link is currently canceled. We cancel all pending links if the 
linking is not successful to avoid reaching the limit 
.
 
Our flow works like this:

   1. We create a pending link.
   2. Then we fetch the pending link to get the manager link ID.
   3. We try to accept the pending link.
   4. If accepting the pending link fails, we set the link status to 
   CANCELED.
   
I have sent an example with full logs of all requests, I hope it helps with 
the investigation.

Thanks and have a nice weekend,
Katerina


On Thursday, January 27, 2022 at 3:40:51 AM UTC+1 adsapi wrote:

> Hi Katerina,
>
> Thank you for the reply.
>
> Upon checking on my end, the link that you are trying to accept at the 
> client account level is currently in 'CANCELED' and this is the reason why 
> the error occurred as it should be in 'PENDING' status. With this, you may 
> try to create a new link using API and follow the instructions on this 
> document 
> 
> .
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UjJFj:ref
>

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Re: manager_link_error: INVALID_CHANGE

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi there,

I sent the private reply almost 2 weeks ago. Shall I expect a reply here or 
via email?

Thanks for your help,
Katerina

On Thursday, January 20, 2022 at 3:58:09 AM UTC+1 adsapi wrote:

> Hi Ionut,
>
> Thank you for reaching out as well to our support team.
>
> So our team can take a look at the issue you observed on your end, could 
> you also send over your complete request 
> 
>  
> and response 
> 
>  
> logs, and the request-id 
> ?
>  If 
> you haven't yet, logging can be enabled by navigating to the *Client 
> libraries > Your client library (ex. Java) > Logging* documentation, 
> which you can access from this link 
> .
>
> You may then send the requested information via the *Reply privately to 
> author* option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UjJFj:ref
>

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manager_link_error: INVALID_CHANGE

['Kateřina Henzlová' via Google Ads API and AdWords API Forum]

Hi there!

We have implemented linking to the manager account according to this guide 

 and 
it works just fine for most of our clients. However, sometimes, when trying 
to accept the pending link, this error is returned:












*Failure message: errors {  error_code {manager_link_error: 
INVALID_CHANGE  }  message: "The change for mutate link is invalid."  
location {field_path_elements {  field_name: "operations"  
index: 0}  }}*

It only happens to certain clients and the error is persistent. Do you have 
any insights on what the cause of this error could be? I will be happy to 
share an example privately if needed.

Thanks,
Katerina Henzlova

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