from:"Florian Lherbette"

Re: Need clarification about account timezones and DST in report data

2016-10-27 Thread Florian Lherbette

Hi Vishal,

Thank your for your answer. But I am still not 100% sure I get it properly.

I did already understand that AccountTimeZoneId does not take daylight 
saving adjustments into account. But could you please tell me if the 
following is correct or not:

reporting metrics (and attributes such as HourOfDay) *have* to be manually 
adjusted for daylight savings when using AccountTimeZoneId to convert *to 
UTC*?


-- 
Florian

On Wednesday, October 26, 2016 at 11:20:51 PM UTC+2, Vishal Vinayak 
(Adwords API Team) wrote:
>
> Hi Florian,
>
> AccountTimeZoneId in various reports returns the time zone that was 
> specified when the account was created. This does not take into account any 
> daylight savings related adjustments. Any such adjustments would need to be 
> done manually in your code.
>
> Also, reporting metrics are not real-time. There is a certain lag between 
> the occurrence of an event and the event data being available via the 
> AdWords web interface / API. For more details, please refer to this guide 
> .
>
> Hope this helps. Please revert in case you have additional questions.
>
> Regards,
> Vishal, AdWords API Team
>

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Need clarification about account timezones and DST in report data

2016-10-26 Thread Florian Lherbette

Hi,

I've read documentation and other forums thread about how daylight savings 
time is handled for the account timezones, but I am still a bit confused. 
Can you please provide some clarification on that?

I do know that the AccountTimeZoneId report field does not take DST into 
account (and that the UTC offset remains the same throughout the year), and 
that the SOAP API returns a standard timezone name (without UTC offset 
specified)

I would like to know if the timezone handling in report does actually work 
like that:

   - Reporting metrics are always correct for the UTC offset returned in 
   the AccountTimeZoneId field
   - And report data and AdWords web UI show a 1-hour discrepancy with the 
   actual *local* time of the user when DST is in effect

Or is it the other way around? (e.g. report data use local time with DST 
applied and during summer there is a 1-hour offset between the report 
metrics and the report timezone offset)

-- 
Florian

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CustomerService.getCustomers documentation needs fixing

2016-09-16 Thread Florian Lherbette

Hi,

CustomerService.getCustomers() does not work as documented.

Old forums threads were quoting the docs, but I find more recent threads 
saying that without a customer ID header the method behaves like the old 
CustomerService.get (returning the main account for the authenticated 
user), and that it currently always returns a single account is the list.

The documentation issue has already been pointed out 
in https://groups.google.com/d/topic/adwords-api/DLjJjPBEeeE/discussion , 
but has not even been acknowledged in this discussion.

Please please fix this, I probably won't be the last one to fall into this 
trap.

Besides, the SOAP API reference and the developer guide does not seem to 
agree, the former says that the behaviour changed since v201605, the latter 
says it's since v201607:
- 
https://developers.google.com/adwords/api/docs/reference/v201605/CustomerService#getcustomers
- 
https://developers.google.com/adwords/api/docs/reference/v201607/CustomerService#getcustomers
- 
https://developers.google.com/adwords/api/docs/guides/accounts-overview#customerservice

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Random HTTP 400 errors on AdWords reporting API

2016-08-22 Thread Florian Lherbette

Hi AdWords API team,

There seems to be a issue with the report API, starting 3 days ago 
(2016-08-19).

We're getting random HTTP error 400 on (normally valid) report requests, 
with a generic HTML error message instead of the usual XML error details we 
get for invalid report definitions:



Bad Request


Bad Request
Error 400



The frequency of those errors is pretty low (on the report download jobs I 
checked, I found a 0.2% failure rate) but it's very inconvenient, because 
quite logically we don't retry for status code 400.

Are there other API users here experiencing the same issue?

API team, do you also think it's indeed a problem on the AdWords side? 
Thanks in advance for your feedback.

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Re: Needs explanation on EntityCountLimitExceeded.CAMPAIGN_LIMIT error

2016-02-09 Thread Florian Lherbette

Yes, I see.

Sorry, I should have written "create or update", not just "update". But my 
proposed solution stays the same.

You should try not adding the "biddingStrategyConfiguration" field when you 
create your keywords.

-- 
Florian

On Tuesday, February 9, 2016 at 2:29:28 PM UTC+1, Kiran Narasareddy wrote:
>
> This happened when we scheduled a batch job for adding keywords on 
> campaigns. There was no update going on. Any idea what might be the case?
>
> On Tuesday 9 February 2016, Florian Lherbette <florian@gmail.com 
> > wrote:
>
>> Anthony, I don't think the explanation you give in you first message in 
>> the thread is the correct error cause. It's not the limit on the number of 
>> keywords/criteria that's been reached, it's the limit on the number of 
>> *bidding strategies override* (which is much much lower than the limit on 
>> criteria).
>>
>> Kiran, it's probably that when you update the bids on your keywords 
>> you're redefining (overriding) the bidding strategy instead using the one 
>> from the adgroup or campaign. It means that in your mutate request on the 
>> keywords you should remove the "biddingStrategyConfiguration" part from 
>> your mutate operations.
>>
>> And for the keywords/criteria where you already have a bidding strategy 
>> override, you'll have to clean that up, either with a custom API program or 
>> through the Web UI (not obvious but can be done, with the help of bulk 
>> updates).
>>
>> -- 
>> Florian
>>
>> On Monday, February 8, 2016 at 2:44:12 PM UTC+1, Kiran Narasareddy wrote:
>>>
>>> Any update on this? Even we got an error with the same message 
>>>
>>> :error_string=>\"EntityCountLimitExceeded.CAMPAIGN_LIMIT\", 
>>> :api_error_type=>\"EntityCountLimitExceeded\", :reason=>\"CAMPAIGN_LIMIT\", 
>>> :enclosing_id=>\"*\", :limit=>\"1\", 
>>> :account_limit_type=>\"AD_GROUP_CRITERION_BIDDING_STRATEGY_OVERRIDES_PER_CAMPAIGN\",
>>>  
>>> :existing_count=>\"1\"}
>>>
>>> On Friday, 30 October 2015 01:28:23 UTC+5:30, Anthony Madrigal wrote:
>>>>
>>>> Hi,
>>>>
>>>> Could you please send me your SOAP request and response for that 
>>>> operation so that I can further investigate why you are getting that 
>>>> error? 
>>>> Please do so using *Reply privately to author.*
>>>>
>>>> Thanks,
>>>> Anthony
>>>> AdWords API Team
>>>>
>>> -- 
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Re: Needs explanation on EntityCountLimitExceeded.CAMPAIGN_LIMIT error

2016-02-09 Thread Florian Lherbette

ERRATUM: I wanted to say biddingStrategy*Type*, 
NOT biddingStrategyConfiguration. Sorry for the mistake.

Kiran, you obviously have to KEEP "biddingStrategyConfiguration" in your 
request to set the bids for your new keywords. It's the biddingStrategyType 
field that you should try to remove. 
(Ref: 
https://developers.google.com/adwords/api/docs/reference/v201506/AdGroupCriterionService.BiddingStrategyConfiguration#biddingstrategytype)

-- 
Florian

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Re: Needs explanation on EntityCountLimitExceeded.CAMPAIGN_LIMIT error

2016-02-09 Thread Florian Lherbette

Anthony, I don't think the explanation you give in you first message in the 
thread is the correct error cause. It's not the limit on the number of 
keywords/criteria that's been reached, it's the limit on the number of 
*bidding strategies override* (which is much much lower than the limit on 
criteria).

Kiran, it's probably that when you update the bids on your keywords you're 
redefining (overriding) the bidding strategy instead using the one from the 
adgroup or campaign. It means that in your mutate request on the keywords 
you should remove the "biddingStrategyConfiguration" part from your mutate 
operations.

And for the keywords/criteria where you already have a bidding strategy 
override, you'll have to clean that up, either with a custom API program or 
through the Web UI (not obvious but can be done, with the help of bulk 
updates).

-- 
Florian

On Monday, February 8, 2016 at 2:44:12 PM UTC+1, Kiran Narasareddy wrote:
>
> Any update on this? Even we got an error with the same message 
>
> :error_string=>\"EntityCountLimitExceeded.CAMPAIGN_LIMIT\", 
> :api_error_type=>\"EntityCountLimitExceeded\", :reason=>\"CAMPAIGN_LIMIT\", 
> :enclosing_id=>\"*\", :limit=>\"1\", 
> :account_limit_type=>\"AD_GROUP_CRITERION_BIDDING_STRATEGY_OVERRIDES_PER_CAMPAIGN\",
>  
> :existing_count=>\"1\"}
>
> On Friday, 30 October 2015 01:28:23 UTC+5:30, Anthony Madrigal wrote:
>>
>> Hi,
>>
>> Could you please send me your SOAP request and response for that 
>> operation so that I can further investigate why you are getting that error? 
>> Please do so using *Reply privately to author.*
>>
>> Thanks,
>> Anthony
>> AdWords API Team
>>
>

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Re: QualityScore on Shopping Campaigns Criterions with Product Partition always "5"!

2015-12-10 Thread Florian Lherbette

Thank you for your answer Nadine.

I was actually talking about the reporting API, not the reports downloaded 
from the frontend.

But I did a quick test myself, and for product partitions I see quality 
score returned as "0" (and not "--", which is more annoying to handle) .

-- 
Florian

On Thursday, December 10, 2015 at 12:47:53 AM UTC+1, Nadine Sundquist 
(AdWords API Team) wrote:
>
> Hi Florian,
>
> I put my answer inline. Just look for the ==>.
>
> On Wednesday, December 9, 2015 at 1:15:52 PM UTC-5, Florian Lherbette 
> wrote:
>>
>> Nadine, thank you for this information.
>>
>> I have a couple of extra questions though:
>>
>>- Does this affect reports or only the SOAP API? Will quality score 
>>be returned as "--" in reports when not applicable?
>>
>> ==> My guess is that you're talking about the report that can be 
> downloaded from the AdWords front-end. To be honest, I'm not sure what that 
> will look like. I would have to experiment a bit with an account that has 
> data to figure that out. 
>
>>
>>- Is the API already using this new behaviour, or is the feature not 
>>rolled out yet?
>>
>> ==> This change has already been rolled out.
>
>> -- 
>> Florian
>>
>> On Tuesday, December 8, 2015 at 6:24:31 PM UTC+1, Nadine Sundquist 
>> (AdWords API Team) wrote:
>>>
>>> Greetings Everyone!
>>>
>>> Here's an update. There was an issue fixed that affected the behavior 
>>> here, and there was a lot of back and forth on how to handle this. So, I 
>>> appreciate everyone's input. If the quality score is not applicable, then 
>>> the quality score will no longer be filled in. On the back-end, it's being 
>>> sent back as a null. There was just a lot of general confusion from people 
>>> when they were getting quality scores for items where it didn't make sense.
>>>
>>> Cheers,
>>> Nadine, AdWords API Team
>>>
>>> On Thursday, July 30, 2015 at 9:54:18 AM UTC-4, mge...@intelliad.de 
>>> wrote:
>>>>
>>>> Yes, sounds valid. 
>>>>
>>>> But what does the Google Adwords-team think?
>>>>
>>>> Greetings,
>>>>   Markus
>>>>
>>>> Am Donnerstag, 30. Juli 2015 13:57:43 UTC+2 schrieb Jason Stedman:
>>>>>
>>>>> Since quality score is a relative rating of keyword relevance from 1 
>>>>> to 10, a 5 is a neutral value. 
>>>>>
>>>>> The quality score is an important feedback indicator for your ads, so 
>>>>> anything that would likely be coerced into a zero may result in false 
>>>>> indication of unhealthy campaigns. 
>>>>>
>>>>> A "" would introduce a second data type that is non numeric in this 
>>>>> field, unnecessarily adding complexity to every system that uses quality 
>>>>> score. 
>>>>>
>>>>> From my perspective, a 5 is better than a blank or null or just not 
>>>>> including it in the response. It shows an indifference to the criteria, 
>>>>> it's not good or bad. 
>>>>>
>>>>> Hope this food for thought helps. :D 
>>>>>
>>>>>

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Re: QualityScore on Shopping Campaigns Criterions with Product Partition always "5"!

2015-12-09 Thread Florian Lherbette

Nadine, thank you for this information.

I have a couple of extra questions though:

   - Does this affect reports or only the SOAP API? Will quality score be 
   returned as "--" in reports when not applicable?
   - Is the API already using this new behaviour, or is the feature not 
   rolled out yet?

-- 
Florian

On Tuesday, December 8, 2015 at 6:24:31 PM UTC+1, Nadine Sundquist (AdWords 
API Team) wrote:
>
> Greetings Everyone!
>
> Here's an update. There was an issue fixed that affected the behavior 
> here, and there was a lot of back and forth on how to handle this. So, I 
> appreciate everyone's input. If the quality score is not applicable, then 
> the quality score will no longer be filled in. On the back-end, it's being 
> sent back as a null. There was just a lot of general confusion from people 
> when they were getting quality scores for items where it didn't make sense.
>
> Cheers,
> Nadine, AdWords API Team
>
> On Thursday, July 30, 2015 at 9:54:18 AM UTC-4, mge...@intelliad.de 
>  wrote:
>>
>> Yes, sounds valid. 
>>
>> But what does the Google Adwords-team think?
>>
>> Greetings,
>>   Markus
>>
>> Am Donnerstag, 30. Juli 2015 13:57:43 UTC+2 schrieb Jason Stedman:
>>>
>>> Since quality score is a relative rating of keyword relevance from 1 to 
>>> 10, a 5 is a neutral value. 
>>>
>>> The quality score is an important feedback indicator for your ads, so 
>>> anything that would likely be coerced into a zero may result in false 
>>> indication of unhealthy campaigns. 
>>>
>>> A "" would introduce a second data type that is non numeric in this 
>>> field, unnecessarily adding complexity to every system that uses quality 
>>> score. 
>>>
>>> From my perspective, a 5 is better than a blank or null or just not 
>>> including it in the response. It shows an indifference to the criteria, 
>>> it's not good or bad. 
>>>
>>> Hope this food for thought helps. :D 
>>>
>>>

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Re: v201506 Report Fields CSV

2015-11-19 Thread Florian Lherbette

Small correction on my own message:

On Thursday, November 19, 2015 at 4:50:51 PM UTC+1, Florian Lherbette wrote:
>
> And since I'm on the topic of documentation problems, I'll complain a bit 
> more: I (and some of my fellow developers too) really don't like the new 
> 2-column table structure. It was much better/easier to use when when had 
> separate columns for "Type", "Display name", "XML attribute", "Behavior", 
> etc.
>

This remark only applies to the HTML documentation. The CSV files we have 
now still have the proper columns (although the multi-line cells often make 
those CSV files hard to read/parse).

-- 
Florian 

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Re: v201506 Report Fields CSV

2015-11-19 Thread Florian Lherbette

Hi Nadine,

Is there a specific place in the documentation where you were getting the 
> CSV?

I think Mark was talking about the CSV download links on 
https://developers.google.com/adwords/api/docs/appendix/reports 
(e.g. 
https://developers.google.com/adwords/api/docs/appendix/reports/campaign-performance-report.csv

for 
https://developers.google.com/adwords/api/docs/appendix/reports/campaign-performance-report)

Reporting documentation (unlike SOAP documentation) is not versioned, which 
is very annoying for developers. Once a new API version is released we lose 
documentation for the API version we're still using in our code (we have to 
use the release notes and migration guide to guess what the report fields 
specification was before).

And since I'm on the topic of documentation problems, I'll complain a bit 
more: I (and some of my fellow developers too) really don't like the new 
2-column table structure. It was much better/easier to use when when had 
separate columns for "Type", "Display name", "XML attribute", "Behavior", 
etc.

Does anyone have a copy of those csvs? They seem to have been taken down 
> from the web.

To Mark: I don't have a copy of the old CSVs, but it's still possible to 
get the report fields from previous API version through the SOAP 
ReportDefinitionService. See for 
example 
https://developers.google.com/adwords/api/docs/reference/v201506/ReportDefinitionService

for v201506.

You should even be able to re-build an similar CSV file for each report 
type.

-- 
Florian

On Wednesday, November 18, 2015 at 6:25:34 PM UTC+1, Nadine Sundquist 
(AdWords API Team) wrote:
>
> Hi Mark,
>
> I'm just following up here. Were you able to get this figured out?
>
> Cheers,
> Nadine, AdWords API Team
>
> On Friday, October 23, 2015 at 5:00:34 PM UTC-4, Nadine Sundquist (AdWords 
> API Team) wrote:
>>
>> Hi Mark,
>>
>> Is there a specific place in the documentation where you were getting the 
>> CSV? Do you happen to have an old copy of one of the CSVs that you could 
>> send me?
>>
>> Thanks,
>> Nadine, AdWords API Team
>>
>> On Friday, October 23, 2015 at 12:45:30 PM UTC-4, Mark McKelvey wrote:
>>>
>>> Hello,
>>> We are using v201506 of the the API.  We've made use of the csv that 
>>> details the report names and types from the previous version of the docs. 
>>>  Does anyone have a copy of those csvs? They seem to have been taken down 
>>> from the web.
>>>
>>> Thanks,
>>> Mark
>>>
>>

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Re: Can not save Audience Rule with ExpressionUserList

2015-11-17 Thread Florian Lherbette

Anthony, while I do agree that this question is not related to AdWords API, 
I often wonder how technical problems on the AdWords UI should be reported. 
Is AdWords Community the right place to get feedback on technical issues 
and escalate bugs to the AdWords engineering team?

Also, to add some information on the matter: I stumbled on the same error a 
year ago. At that time I inspected the requests made to the backend and I 
saw that the userlist creation failed because of the following API error:

[CollectionSizeError.TOO_FEW @ operations[0].operand.rule.groups]


I hope this can help.

-- 
Florian

On Monday, November 16, 2015 at 10:08:37 PM UTC+1, Anthony Madrigal wrote:
>
> Hello,
>
> This question is best suited for the AdWords Community Forum 
> .
>  
> They should be able to help you there.
>
> Cheers,
> Anthony
> AdWords API Team
>

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Re: Multiple ads with the same ID

2015-08-28 Thread Florian Lherbette

Ad IDs are not globally unique, and this has been documented for quite some 
time: 
https://developers.google.com/adwords/api/docs/guides/working-with-objects?hl=en#understanding-objects

I did although make the same assumptions as you in the past. I thought that 
Ad IDs were globally unique and did not manage to find collisions when I 
tried.

-- 
Florian

On Friday, August 28, 2015 at 10:14:59 AM UTC+2, Rob wrote:

 Hi,

  

 We recently had an unexpected result from the AdWords API, where two ads 
 with the same Ad ID are being returned from an AdGroupAdService request. It 
 is only happening in one client’s account and only for two Ad IDs that we 
 have seen so far.

  

 We've never seen this happen before in many years of using the AdWords 
 API, and were under the impression that Ad IDs are globally unique. Could 
 you please confirm if this is a bug or not?


 I can provide request  response examples by email if necessary.


 Thanks,

 Rob


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Re: Audience list shared across accounts

2014-10-06 Thread Florian Lherbette

This feature is not readily available on the UI or the API, but apparently 
it can be done.

It seems to be possible to link several accounts belonging to the same 
advertiser, and (among other things) make remarketing lists from one 
account available in other accounts. Enabling this involves requesting it 
from an account representative.

I've seen it on the AdWords accounts of a big retailer my employer has been 
working with. User lists from the main account of this retailer where 
available in the shared library of the other accounts and lists imported 
from another account had their UserList.accessReason attribute set as 
SHARED on the API.

I do not know much more about this feature, and their is no documentation 
about it. And apparently even AdWords account representatives do not all 
know that this is possible, as demonstrated the last time we tried to 
request it for one of our accounts.

On Thursday, October 2, 2014 3:24:11 PM UTC+2, Michael Cloonan (AdWords API 
Team) wrote:

 Hello,

 I do not believe it is possible to share remarketing lists between 
 different accounts. Each account keeps track of its own user lists 
 independently.

 Regards,
 Mike, AdWords API Team

 On Tuesday, September 30, 2014 9:54:06 AM UTC-4, xtcsuk wrote:

 Hello,

 Would it be possible to create (via api) a re-marketing list and then 
 share it across different accounts.  What I mean is to link this list to 
 ad-Groups in different accounts?

 Thanks



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Re: Error and adwords Service not found

2014-09-01 Thread Florian Lherbette

Hi everyone,

We have the same problem here, and I was about to report it as well,

Starting 09:22 AM UTC today downloading the service definition randomly 
fails, for various services. I am using version v201402 of the API as well 
; I did not have the opportunity to check if the issue affect v201406 as 
well.

I am also randomly getting XML_STREAM_EXC SOAP faults when sending 
requests to the SOAP services.


On Monday, September 1, 2014 1:47:25 PM UTC+2, Emin Aydan wrote:

 Hi everyone,

 Error:
 Fatal error: Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL
 : Couldn't load from 'https://
 adwords.google.com/api/adwords/cm/v201402/CampaignService?wsdl' : failed 
 to load external entity 
 https://adwords.google.com/api/adwords/cm/v201402/CampaignService?wsdl; 
 in 

 and sometimes
 https://adwords.google.com/api/adwords/cm/v201402/CampaignService?wsdl
 Not Found.

 What's the problem ?


 https://lh4.googleusercontent.com/-liYJu668yBU/VARbTrhNFEI/AGY/62kp9eSbd4A/s1600/Screen%2BShot%2B2014-09-01%2Bat%2B14.37.27.png
 Notes : 
 opensslOpenSSL supportenabledOpenSSL Library VersionOpenSSL 1.0.1e-fips 
 11 Feb 2013OpenSSL Header VersionOpenSSL 1.0.1e-fips 11 Feb 2013


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Re: Trying to get information from gclid

2014-08-27 Thread Florian Lherbette

Hi Oscar,

Click performance reports can only be run for single days, not longer date 
ranges, as stated in the documentation : 
https://developers.google.com/adwords/api/docs/appendix/reports#click

Here you are requesting a report on last month which won't work. Also, 
you should read the body of the HTTP 400 responses you get, as they 
generally describe what is wrong in the report request.

Here is for example the response I get if I try to run a click performance 
report on several days :
?xml version=1.0 encoding=UTF-8 standalone=yes?
reportDownloadError
  ApiError
typeReportDefinitionError.INVALID_DATE_RANGE_FOR_REPORT/type
triggerA single day DateRange is required for reportType: 
CLICK_PERFORMANCE_REPORT/trigger
fieldPath/
  /ApiError
/reportDownloadError


On Tuesday, August 26, 2014 10:45:10 PM UTC+2, Oscar Martinez wrote:

 Hi, 

 We are developing a little report of my company's AdWords Campaigns. We 
 capture and save the gclid and then we would like get the Keywords, 
 Campaign and Ad Group from that gclid. But we get an error:
 System.Net.WebException: Error en el servidor remoto: (400)

 One more thing, we are not sure about what kind of report should we use to 
 get that information from gclid. We believe it's CLICK_PERFORMANCE_REPORT 
 sending gclid as parameter.

 This is the code:
 ReportDefinition definition = new ReportDefinition();
 definition.reportName = Last 7 days CLICK_PERFORMANCE_REPORT;
 definition.reportType = 
 ReportDefinitionReportType.CLICK_PERFORMANCE_REPORT;
 definition.downloadFormat = DownloadFormat.XML;
 definition.dateRangeType = ReportDefinitionDateRangeType.LAST_MONTH;
 definition.includeZeroImpressions = false;
 // Create selector.
 Selector selector = new Selector();
 selector.fields = new string[] { ClickId };
 Predicate predicate = new Predicate();
 predicate.field = ClickId;
 predicate.@operator = PredicateOperator.EQUALS;
 predicate.values = new string[] { CPTLr7Po4b8CFahj7AodLX0Arg };
 selector.predicates = new Predicate[] { predicate };
 definition.selector = selector;
 definition.includeZeroImpressions = true;
 (user.Config as AdWordsAppConfig).ClientCustomerId = txtCustomerId.Text;
 string filePath = Path.GetTempFileName();
 try{
 // Set the customer id.
 (user.Config as AdWordsAppConfig).ClientCustomerId = 
 txtCustomerId.Text;
 ReportUtilities utilities = new ReportUtilities(user);
 utilities.ReportVersion = v201406;
 ClientReport report = utilities.GetClientReport(definition);
 string reportText = report.Text;
 //utilities.DownloadClientReport(definition, filePath);
 }

 Thank you, 


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Intermittent HTTP 404 errors on ad-hoc reports API

2014-07-07 Thread Florian Lherbette

I've been getting HTTP 404 error responses for some report requests 
(version v201309 of the reporting API, endpoint : 
https://adwords.google.com/api/adwords/reportdownload/v201309)

These errors occur very sporadically. The first errors I have detected were 
on 2014-06-17. I cannot tell at the moment if the problem is specific to 
v201309, as the migration of my code to v201402 is currently under way, and 
I do not know any way to reproduce these errors.

Did any other developers encounter this problem ?

Thanks,

-- 
Florian Lherbette

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Problem with ManagedCustomerService sometimes returning empty results

2014-03-13 Thread Florian Lherbette

Hi,

I am starting to see empty reponses (pages with zero entries) from the 
ManagedCustomerService for some user accounts.

These users are linked to a single advertiser account and not a MCC, but 
ManagedCustomerService does work properly for other direct advertiser 
accounts. I have encountered this problem only for 3 user accounts which 
were created recently.

CustomerService works as expected for these user accounts, so I am able to 
use it as a fallback when I get empty customer lists from the API. However 
I am interested to know if the issue I have is the normal behavior of the 
managed customer service, or if something has changed recently ?

I have seen this issue with v201306 and v201309. Requests were 
authenticated unsing ClientLogin, if that matters. (Please note that I am 
well aware of the deprecation and the needed transition to OAuth, and I am 
prepared for it)

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Reporting API randomly returning doubly escaped data in XML reports

2013-11-15 Thread Florian Lherbette

I encountered this issue today, using the v201306 XML reporting API.

I had an adgroup which has an ampersand in its name, and this ad group name 
seems to be sometimes returned with a doubly escaped ampersand in ad group 
performance reports I ran today (the parsed attribute value contained 
amp; instead of simple ). Consecutive reports run seconds apart would 
randomly return the doubly escaped version.

Unfortunately, I did not have the time to run a more thorough test on 
various accounts and report types.

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Re: Need clarification about account timezones and DST in report data

Need clarification about account timezones and DST in report data

CustomerService.getCustomers documentation needs fixing

Random HTTP 400 errors on AdWords reporting API

Re: Needs explanation on EntityCountLimitExceeded.CAMPAIGN_LIMIT error

Re: Needs explanation on EntityCountLimitExceeded.CAMPAIGN_LIMIT error

Re: Needs explanation on EntityCountLimitExceeded.CAMPAIGN_LIMIT error

Re: QualityScore on Shopping Campaigns Criterions with Product Partition always "5"!

Re: QualityScore on Shopping Campaigns Criterions with Product Partition always "5"!

Re: v201506 Report Fields CSV

Re: v201506 Report Fields CSV

Re: Can not save Audience Rule with ExpressionUserList

Re: Multiple ads with the same ID

Re: Audience list shared across accounts

Re: Error and adwords Service not found

Re: Trying to get information from gclid

Intermittent HTTP 404 errors on ad-hoc reports API

Problem with ManagedCustomerService sometimes returning empty results

Reporting API randomly returning doubly escaped data in XML reports

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