Frequent DEADLINE_EXCEEDED Errors

[charles...@gmail.com]

Hi, I'm using the Perl version of your standard libraries and in recent 
days I've been getting very frequent DEADLINE_EXCEEDED errors when 
running KeywordPlanIdeaService with just 20 keywords at a time (happens 
every 15-30 min). I'm limiting the request by language/geo constraints and 
I've never hit a rate limit issue. I've tried raising the timeout values to 
2-5 minutes as per the advice given 
here: 
https://developers.google.com/google-ads/api/samples/set-custom-client-timeouts#perl

Unfortunately it keeps failing and halting and its very frustrating as I 
can't easily test my code if its been fixed until the next time it happens. 
According to the logs, it shows that the request too long to respond, but I 
can't really fix this on my end as it's on the API side. Any suggestions? 

Thank you

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Re: Catching Failures

[charles...@gmail.com]

Hi, 

These errors are happening just 3-4 times per day (out of thousands of 
requests), but the issue is that it halts the script rather than just 
reporting a failure or retrying. It does not appear that 
KeywordPlanIdeaService has the support to catch errors, so I'm not sure 
anything can be done about this. 

Charles

On Wednesday, November 16, 2022 at 3:01:38 PM UTC-5 adsapi wrote:

> Hi Charles,
>
> Thank you for reaching out to our API support team.
>
> These errors if encountered consistently would need to be raised to the 
> rest of our API support team for further investigation. That said, could 
> you also provide each of the separate (request 
> ,
>  
> response 
> ,
>  
> request-id 
> )
>  
> logs that were generated per error? If you haven't yet, (Perl) logging can 
> be enabled by referring to this guide 
> , 
> and by using the DEBUG log setting.
>
> You may then send the requested information via the Reply privately to 
> author option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> As for the partial failures 
> 
>  feature, 
> we currently do not have a complete list at the moment of which services it 
> is supported. These should be visible in certain API service's 
> documentation (ex. CampaignService's mutate 
> 
>  
> method). Unfortunately, however, the KeywordPlanIdeaService 
> 
>  
> and its methods currently do not support the partial failures feature.
>
> In addition, you may also reach out directly to the Perl client library 
> owners via this link , 
> for additional insight on other possible alternatives regarding error 
> handling.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2gPRMV:ref
>

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Catching Failures

[charles...@gmail.com]

Hello, I've been getting various errors with the API (not rate-limits) for 
several weeks and I'm trying to find a way to catch these or automatically 
retry rather than halting my scripts. 

A few examples: 
Ex 1: Can't connect to accounts.google.com:443 (Temporary failure in name 
resolution)
Ex 2: The service is currently unavailable
Ex 3: The request took too long to respond.

I am looking into using partial failures, but I don't think this would 
catch many of the examples I gave above as they were connectivity failures 
(ie: name resolution error). I'm also unclear which methods support partial 
failures (I didn't see a list?), in particular does KeywordPlanning methods 
support this 
(ie: 
Google::Ads::GoogleAds::V11::Services::KeywordPlanIdeaService::KeywordAndUrlSeed)?
 

If Partial failures can be used against all 3 of the examples above, would 
you be able to share a list of methods that partial failures are supported 
(Perl Client Libraries)? 

Thank You

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Re: Recommendations API - Cannot Find Redundant Keyword Recommendations

[charles...@gmail.com]

Thanks Matt, I was able to come up with an interim solution that uses 
Google Editor, although it would be great if in future the data can be made 
available through the API. 
Charles

On Monday, October 24, 2022 at 1:33:34 PM UTC-4 adsapi wrote:

> Hi Charles,
>
> This recommendation is not supported in the Ads API currently. However, 
> please allow me to submit an internal feature request on your behalf. This 
> request is subject to review. Relevant updates can be found in the release 
> notes .
>
> Regards,
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>
>
> ref:_00D1U1174p._5004Q2fn6fs:ref
>

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Re: Recommendations API - Cannot Find Redundant Keyword Recommendations

[charles...@gmail.com]

Good Morning, that is the document I was looking at but I couldn't find an 
area for redundant keywords (as defined 
per https://support.google.com/google-ads/answer/3416396 under the Keywords 
and Targeting tab, Remove Redundant Keywords). I don't believe its 
available from the Recommendations API but I wanted to double check. 

Thank you
Charles

On Monday, October 24, 2022 at 4:12:05 AM UTC-4 adsapi wrote:

> Hi Charles,
>  
>
> Thanks for reaching out to the Google Ads API team. I hope you are doing 
> well today.
>
>
> Upon checking your concern. It appears that you are looking for the 
> *"redundant 
> keywords". *With this, could you please confirm if this is the 
> recommendation 
>  
> document you see in our Google Ads API documentation? If yes, then I'm 
> afraid that redundant keyword is not yet include in our documentation. With 
> this, If you want to know more about the redundant keyword. I would suggest 
> reaching out to the product team via this link 
> . as they should be more 
> equipped to provide guidance on this matter.
>  
>
> Additionally, you mention this* " If a solution doesn't have to be done 
> through the API, I'm ok using the UI or Ads Editor to finding a solution to 
> downloading the list of redundant keywords. " *for the UI side the 
> product team is more equipped to provide guidance on this matter.
>
>
> Regards,
> [image: Google Logo] 
> Darwin 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2fn6fs:ref
>

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Re: Recommendations API - Cannot Find Redundant Keyword Recommendations

[charles...@gmail.com]

I also wanted to add, a solution doesn't have to be done through the API, 
I'm ok using the UI or Ads Editor to finding a solution to downloading the 
list of redundant keywords. 

On Saturday, October 22, 2022 at 9:26:52 AM UTC-4 charles...@gmail.com 
wrote:

> Hello, within the Google Ads API, Recommendations, I cannot find where I 
> can find a list of redundant keywords. I tried looking under recommendation 
> type = keyword, but that's for new keywords. Where can I find a list of 
> redundant keywords within the recommendations API? 
>
> I'd like to be able to find a mapping of all keywords that are triggered 
> by multiple keywords and download them locally such that I can pick the 
> best one. The recommendations often picks a grammatically incorrect phrase 
> which conflicts with the use of dynamic keyword insertion (ie: {KeyWord}) 
> in my titles/descriptions so I'd prefer to come up with a mapping such that 
> I can pick the best fit keyword rather than the standard suggestion that 
> Google makes. 
>
> Thank you
> Charles
>

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Recommendations API - Cannot Find Redundant Keyword Recommendations

[charles...@gmail.com]

Hello, within the Google Ads API, Recommendations, I cannot find where I 
can find a list of redundant keywords. I tried looking under recommendation 
type = keyword, but that's for new keywords. Where can I find a list of 
redundant keywords within the recommendations API? 

I'd like to be able to find a mapping of all keywords that are triggered by 
multiple keywords and download them locally such that I can pick the best 
one. The recommendations often picks a grammatically incorrect phrase which 
conflicts with the use of dynamic keyword insertion (ie: {KeyWord}) in my 
titles/descriptions so I'd prefer to come up with a mapping such that I can 
pick the best fit keyword rather than the standard suggestion that Google 
makes. 

Thank you
Charles

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Re: Migrating from Old Scripts to New Scripts, Issue with Null Quality Scores

[charles...@gmail.com]

My apologies, I thought I was in the Scripts forum. I've posted the 
question there now. 


On Tuesday, October 18, 2022 at 5:08:45 PM UTC-4 adsapi wrote:

> Hi Charles,
>
> The scripts forum can be found here 
> .
>
> Thanks,
>
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2fbM1N:ref
>

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Migrating from Old Scripts to New Scripts, Issue with Null Quality Scores

[charles...@gmail.com]

Hi, I'm migrating from the old scripts to new scripts experience and 
running into an issue with the standard multi-bidder script that was 
provided by Google. 

When I select a condition where QualityScore = ? [1-10], it works as 
expected. But when I use 'null' for those keywords which don't have a 
value, I get an error message that null is not an expected number. With the 
old scripts platform, null was recognized. I have tried a dash, blank, 
undefined, 0 and other possible null values but I can't seem to find the 
right trigger. 

What is the new way of running a condition with the multi-bidder script 
when a quality score hasn't been assigned to a keyword?

Thank you

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Re: Excessive Retry After 30 Seconds Rate Limit

[charles...@gmail.com]

Hi Matt, the last 4 hours have actually been working really well without 
hitting a single rate limit. It actually seems to be during business hours 
that I hit the rate limit and off hours it does really well. I'll send a 
message next time I hit the rate limit, thank you. 

On Tuesday, April 27, 2021 at 2:39:11 PM UTC-4 adsapiforumadvisor wrote:

> Hello,
>
> Thanks for following up on this. So that we can further investigate this 
> issue, can you please privately send us the request and response logs 
> associated with a request that results in a limit error being given?
>
> Thanks,
>
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2FZGLx:ref
>

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Re: Excessive Retry After 30 Seconds Rate Limit

[charles...@gmail.com]

Hi, I seem to be hitting rate limit issues today pretty heavily (it was 
going well for the last 8 days). My script adheres to the planning rate 
limit (1 request per second maximum) and anytime I hit a hit a rate limit, 
I pause for 35 seconds. I have a single client (no parallel sessions) and 
I'm batching requests to minimize the volume. Despite this, my single 
client seems to hit the rate limit very often (after 1-3 requests). As a 
result my script is sleeping almost all day long and I'm getting just a 
handful of requests per hour. Any suggestions on what I could do? I'd 
rather run my script continuously but slowly rather than pausing for 35 
seconds at a time every time I hit a rate limit. 

Thank you

On Monday, April 19, 2021 at 3:29:46 PM UTC-4 adsapiforumadvisor wrote:

> Hi Charles,
>
> Planning services have a more stringent, separate set of limits 
> 
>  
> due to their complexity. However, if you are experiencing rate limits that 
> are not in accordance with the laid out planning service limits or the 
> general rate limit 
> ,
>  
> please let us know.
>
>
> Regards,
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2FZGLx:ref
>

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Re: Excessive Retry After 30 Seconds Rate Limit

[charles...@gmail.com]

Thank you for sending that separate limit for planning services. I might be 
hitting that issue as I'm running my scripts across 6 different PC's (same 
IP though). It's possible that more than 1 request per second could occur 
which may be what is happening. The last 24 hours I've been hitting rate 
limit issues just a handful of times per hour which is very reasonable (as 
opposed to every request back on the 16th of April). 

Thank you

On Monday, April 19, 2021 at 3:29:46 PM UTC-4 adsapiforumadvisor wrote:

> Hi Charles,
>
> Planning services have a more stringent, separate set of limits 
> 
>  
> due to their complexity. However, if you are experiencing rate limits that 
> are not in accordance with the laid out planning service limits or the 
> general rate limit 
> ,
>  
> please let us know.
>
>
> Regards,
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2FZGLx:ref
>

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Re: Excessive Retry After 30 Seconds Rate Limit

[charles...@gmail.com]

Hi, it's improved since yesterday (Apr 18th), I am hitting a few rate 
limits still, but significantly better than before. 

Thank you. 

On Monday, April 19, 2021 at 11:03:09 AM UTC-4 adsapiforumadvisor wrote:

> Hello,
>
> Thanks for reaching out. There was an issue with multiple planning 
> services on April 16th. This issue has been resolved, and we are monitoring 
> the situation. If you are still experiencing an issue with the planning 
> service, please let us know.
>
> Regards,
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2FZGLx:ref
>

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Excessive Retry After 30 Seconds Rate Limit

[charles...@gmail.com]

Hi,

I've been running various TargetingIdeaService requests for the past 10 
days without any issues, but since yesterday, I have not been able to get 
more than a couple requests per hour. I keep hitting rate limit, retry 
after 30 seconds. I even paused my script for the past 4 hours, and as soon 
as I restart it, every request is hit with a rate limit. Is there an issue 
with Google Ads API or is there something on my end? Is there a better way 
to figure out a real retry after value because 30 is not working (neither 
is 4 hours). 

I'm hitting rate_exceeded, account level with a retryafterseconds=30 when 
using TargetingIdeaService, operations=1, using Perl version of the API.  

Thank you

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Excessive Retry After 30 Seconds Rate Limit

[charles...@gmail.com]

Hi,

I've been running various TargetingIdeaService requests for the past 10 
days without any issues, but since yesterday, I have not been able to get 
more than a couple requests per hour. I keep hitting rate limit, retry 
after 30 seconds. I even paused my script for the past 4 hours, and as soon 
as I restart it, every request is hit with a rate limit. Is there an issue 
with Google Ads API or is there something on my end? Is there a better way 
to figure out a real retry after value because 30 is not working (neither 
is 4 hours). 

I'm hitting rate_exceeded, account level with a retryafterseconds=30 when 
using TargetingIdeaService, operations=1, using Version 201809. 

Thank you

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-- 
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
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