Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-09-26 Thread Josh Radcliff (AdWords API Team)
Hi Steve,

That error is due to the same issue mentioned in this post 
<https://groups.google.com/d/msg/adwords-api/Een4QNwVXtI/M0NOt1m9ffUJ>. 
Your test CID is for an *MCC*, but you cannot create campaigns in an MCC. 
You'll want to create a child test *AdWords* (non-MCC) account under your 
test MCC, and then specify the child's CID in the header.

Cheers,
Josh, AdWords API Team

P.S. As you guessed, it generally is better to post a new topic when you 
have a new, unrelated question. This makes it easier for people to find 
relevant topics when they search the forum. No need to split this one off 
at this point, though -- I mention this just for future reference. :)

On Friday, September 26, 2014 1:06:17 PM UTC-4, Steve Renaker wrote:
>
> Hi Josh,
>
> I got hold of the compliance group and got the T&C issue sorted out, but 
> now I've got another error I can't get past. When I try to add a new 
> campaign through my test account I get this error:
>
> suds.WebFault: Server raised fault: 
> '[OperationAccessDenied.ADD_OPERATION_NOT_PERMITTED @ class 
> campaignmgmt.campaign.MutateAction (ADD) requires CREATE_CAMPAIGN]'
>
> If I should start a new thread for this, just let me know. I see the 
> question has been asked before, but not recently, and I wasn't able to get 
> any useful help from the answers. I'm using the developer token from my 
> production MCC account (listed below) and the CID from my test account 
> (also listed below). 
>
> Thanks,
>
> - Steve
>
>
> On Tuesday, September 23, 2014 12:06:23 PM UTC-7, Josh Radcliff (AdWords 
> API Team) wrote:
>>
>> Hi Steve,
>>
>> I confirmed that your prod MCC does not show Terms & Conditions as 
>> accepted. Please go through the steps outlined in the Common Errors Guide 
>> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>
>>  for 
>> trying to accept Terms & Conditions and if you still get that error (or are 
>> unable to accept Terms & Conditions), contact the API Compliance team via 
>> the link in the guide.
>>
>> Thanks,
>> Josh, AdWords API Team
>>
>> On Monday, September 22, 2014 5:47:21 PM UTC-4, Steve Renaker wrote:
>>>
>>> Hi Josh -- I hope you don't mind if I jump into this thread, since I'm 
>>> having a similar issue which I hope you can help with. I've followed the 
>>> instructions to set up an AdWords API test account, with the Python client. 
>>> I'm trying to send requests to the production MCC account, but I can't get 
>>> past the INCOMPLETE_SIGNUP error. Here are the customer IDs:
>>>
>>> Production: 587-024-9783
>>> Test: 513-692-2134
>>>
>>> Here's the request code:
>>>
>>> from googleads.adwords import AdWordsClient
>>> import googleads.common
>>>
>>> client = AdWordsClient.LoadFromStorage()
>>> campaign_service = client.GetService('CampaignService')
>>> request = campaign_service.mutate()
>>>
>>> I know that request wouldn't do anything even if it worked, but it's the 
>>> minimum necessary code to generate the error. The production account 
>>> billing information is filled in, so I assume somebody must have agreed to 
>>> the terms and conditions. I'm pretty sure my googleads.yaml file is set up 
>>> correctly, with the developer token from the production account and the 
>>> client_customer_id set to the test account CID, and the other necessary 
>>> values filled in, but still the INCOMPLETE_SIGNUP error persists. Any 
>>> guidance?
>>>
>>> Thanks very much,
>>>
>>> - Steve
>>>
>>

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Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-09-26 Thread Steve Renaker
Hi Josh,

I got hold of the compliance group and got the T&C issue sorted out, but 
now I've got another error I can't get past. When I try to add a new 
campaign through my test account I get this error:

suds.WebFault: Server raised fault: 
'[OperationAccessDenied.ADD_OPERATION_NOT_PERMITTED @ class 
campaignmgmt.campaign.MutateAction (ADD) requires CREATE_CAMPAIGN]'

If I should start a new thread for this, just let me know. I see the 
question has been asked before, but not recently, and I wasn't able to get 
any useful help from the answers. I'm using the developer token from my 
production MCC account (listed below) and the CID from my test account 
(also listed below). 

Thanks,

- Steve


On Tuesday, September 23, 2014 12:06:23 PM UTC-7, Josh Radcliff (AdWords 
API Team) wrote:
>
> Hi Steve,
>
> I confirmed that your prod MCC does not show Terms & Conditions as 
> accepted. Please go through the steps outlined in the Common Errors Guide 
> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>
>  for 
> trying to accept Terms & Conditions and if you still get that error (or are 
> unable to accept Terms & Conditions), contact the API Compliance team via 
> the link in the guide.
>
> Thanks,
> Josh, AdWords API Team
>
> On Monday, September 22, 2014 5:47:21 PM UTC-4, Steve Renaker wrote:
>>
>> Hi Josh -- I hope you don't mind if I jump into this thread, since I'm 
>> having a similar issue which I hope you can help with. I've followed the 
>> instructions to set up an AdWords API test account, with the Python client. 
>> I'm trying to send requests to the production MCC account, but I can't get 
>> past the INCOMPLETE_SIGNUP error. Here are the customer IDs:
>>
>> Production: 587-024-9783
>> Test: 513-692-2134
>>
>> Here's the request code:
>>
>> from googleads.adwords import AdWordsClient
>> import googleads.common
>>
>> client = AdWordsClient.LoadFromStorage()
>> campaign_service = client.GetService('CampaignService')
>> request = campaign_service.mutate()
>>
>> I know that request wouldn't do anything even if it worked, but it's the 
>> minimum necessary code to generate the error. The production account 
>> billing information is filled in, so I assume somebody must have agreed to 
>> the terms and conditions. I'm pretty sure my googleads.yaml file is set up 
>> correctly, with the developer token from the production account and the 
>> client_customer_id set to the test account CID, and the other necessary 
>> values filled in, but still the INCOMPLETE_SIGNUP error persists. Any 
>> guidance?
>>
>> Thanks very much,
>>
>> - Steve
>>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-09-23 Thread Steve Renaker
OK, thanks, will do.


On Tuesday, September 23, 2014 12:06:23 PM UTC-7, Josh Radcliff (AdWords 
API Team) wrote:
>
> Hi Steve,
>
> I confirmed that your prod MCC does not show Terms & Conditions as 
> accepted. Please go through the steps outlined in the Common Errors Guide 
> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>
>  for 
> trying to accept Terms & Conditions and if you still get that error (or are 
> unable to accept Terms & Conditions), contact the API Compliance team via 
> the link in the guide.
>
> Thanks,
> Josh, AdWords API Team
>
> On Monday, September 22, 2014 5:47:21 PM UTC-4, Steve Renaker wrote:
>>
>> Hi Josh -- I hope you don't mind if I jump into this thread, since I'm 
>> having a similar issue which I hope you can help with. I've followed the 
>> instructions to set up an AdWords API test account, with the Python client. 
>> I'm trying to send requests to the production MCC account, but I can't get 
>> past the INCOMPLETE_SIGNUP error. Here are the customer IDs:
>>
>> Production: 587-024-9783
>> Test: 513-692-2134
>>
>> Here's the request code:
>>
>> from googleads.adwords import AdWordsClient
>> import googleads.common
>>
>> client = AdWordsClient.LoadFromStorage()
>> campaign_service = client.GetService('CampaignService')
>> request = campaign_service.mutate()
>>
>> I know that request wouldn't do anything even if it worked, but it's the 
>> minimum necessary code to generate the error. The production account 
>> billing information is filled in, so I assume somebody must have agreed to 
>> the terms and conditions. I'm pretty sure my googleads.yaml file is set up 
>> correctly, with the developer token from the production account and the 
>> client_customer_id set to the test account CID, and the other necessary 
>> values filled in, but still the INCOMPLETE_SIGNUP error persists. Any 
>> guidance?
>>
>> Thanks very much,
>>
>> - Steve
>>
>>
>>
>> On Monday, September 22, 2014 8:47:42 AM UTC-7, Josh Radcliff (AdWords 
>> API Team) wrote:
>>>
>>> Hi Eli,
>>>
>>> I see that there was further correspondence from the Compliance team 
>>> about 10 hours ago, indicating that they are looking into the issue for 
>>> you. Since they are the ones who can actually fix the missing Terms & 
>>> Conditions issue, I'll defer to them on that.
>>>
>>> You are correct in that signing terms is part of the billing setup 
>>> process, but we sometimes see issues with the terms acceptance not being 
>>> recorded properly. That's where the Compliance team will step in and help 
>>> users sign the terms manually. Rather than creating another production MCC, 
>>> I recommend letting the Compliance team help you fix the one you already 
>>> have. I wouldn't want you to go through the trouble of creating a new 
>>> account just to find yourself in the same situation with that account as 
>>> well.
>>>
>>> Thanks,
>>> Josh, AdWords API Team
>>>
>>> On Friday, September 19, 2014 11:17:50 AM UTC-4, eli@aimeesoft.com 
>>> wrote:
>>>>
>>>> Hi Josh,
>>>> The API compliance team just got back to me - they they that the terms 
>>>> are not signed in the production MCC account and recommend to consult in 
>>>> this forum...
>>>> How do you suggest to proceed? the thing is that i see in my mcc 
>>>> console that terms are signed and billing preferences are set as well.
>>>> Moreover, if i understand correctly, i could not have setup the billing 
>>>> preferences without accepting the terms, right? so how come your records 
>>>> show billing preferences are ok but terms are not signed?
>>>> If you have no other suggestion i thought of opening a new MCC 
>>>> production account, sign terms and billing preferences and get a new 
>>>> developer token. If i understand correctly, when using the adwords API 
>>>> against test accounts the only thing the "links" to the production mcc 
>>>> account is the developer token, right?
>>>> Thanks,
>>>> Eli
>>>>
>>>> On Thursday, September 18, 2014 8:08:47 PM UTC+3, Josh Radcliff 
>>>> (AdWords API Team) wrote:
>>>>>
>>>>> Hi Eli,
>>>>>
>>>>> I still see that Terms & Conditions are 

Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-09-23 Thread Josh Radcliff (AdWords API Team)
Hi Steve,

I confirmed that your prod MCC does not show Terms & Conditions as 
accepted. Please go through the steps outlined in the Common Errors Guide 
<https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError> 
for 
trying to accept Terms & Conditions and if you still get that error (or are 
unable to accept Terms & Conditions), contact the API Compliance team via 
the link in the guide.

Thanks,
Josh, AdWords API Team

On Monday, September 22, 2014 5:47:21 PM UTC-4, Steve Renaker wrote:
>
> Hi Josh -- I hope you don't mind if I jump into this thread, since I'm 
> having a similar issue which I hope you can help with. I've followed the 
> instructions to set up an AdWords API test account, with the Python client. 
> I'm trying to send requests to the production MCC account, but I can't get 
> past the INCOMPLETE_SIGNUP error. Here are the customer IDs:
>
> Production: 587-024-9783
> Test: 513-692-2134
>
> Here's the request code:
>
> from googleads.adwords import AdWordsClient
> import googleads.common
>
> client = AdWordsClient.LoadFromStorage()
> campaign_service = client.GetService('CampaignService')
> request = campaign_service.mutate()
>
> I know that request wouldn't do anything even if it worked, but it's the 
> minimum necessary code to generate the error. The production account 
> billing information is filled in, so I assume somebody must have agreed to 
> the terms and conditions. I'm pretty sure my googleads.yaml file is set up 
> correctly, with the developer token from the production account and the 
> client_customer_id set to the test account CID, and the other necessary 
> values filled in, but still the INCOMPLETE_SIGNUP error persists. Any 
> guidance?
>
> Thanks very much,
>
> - Steve
>
>
>
> On Monday, September 22, 2014 8:47:42 AM UTC-7, Josh Radcliff (AdWords API 
> Team) wrote:
>>
>> Hi Eli,
>>
>> I see that there was further correspondence from the Compliance team 
>> about 10 hours ago, indicating that they are looking into the issue for 
>> you. Since they are the ones who can actually fix the missing Terms & 
>> Conditions issue, I'll defer to them on that.
>>
>> You are correct in that signing terms is part of the billing setup 
>> process, but we sometimes see issues with the terms acceptance not being 
>> recorded properly. That's where the Compliance team will step in and help 
>> users sign the terms manually. Rather than creating another production MCC, 
>> I recommend letting the Compliance team help you fix the one you already 
>> have. I wouldn't want you to go through the trouble of creating a new 
>> account just to find yourself in the same situation with that account as 
>> well.
>>
>> Thanks,
>> Josh, AdWords API Team
>>
>> On Friday, September 19, 2014 11:17:50 AM UTC-4, eli@aimeesoft.com 
>> wrote:
>>>
>>> Hi Josh,
>>> The API compliance team just got back to me - they they that the terms 
>>> are not signed in the production MCC account and recommend to consult in 
>>> this forum...
>>> How do you suggest to proceed? the thing is that i see in my mcc console 
>>> that terms are signed and billing preferences are set as well.
>>> Moreover, if i understand correctly, i could not have setup the billing 
>>> preferences without accepting the terms, right? so how come your records 
>>> show billing preferences are ok but terms are not signed?
>>> If you have no other suggestion i thought of opening a new MCC 
>>> production account, sign terms and billing preferences and get a new 
>>> developer token. If i understand correctly, when using the adwords API 
>>> against test accounts the only thing the "links" to the production mcc 
>>> account is the developer token, right?
>>> Thanks,
>>> Eli
>>>
>>> On Thursday, September 18, 2014 8:08:47 PM UTC+3, Josh Radcliff (AdWords 
>>> API Team) wrote:
>>>>
>>>> Hi Eli,
>>>>
>>>> I still see that Terms & Conditions are not signed on the production 
>>>> MCC. I also saw that you contacted the API Compliance team to resolve this 
>>>> ~30 minutes ago. You should hear back from them within the next day. Once 
>>>> they've resolved the Terms & Conditions issue, please let me know if you 
>>>> still encounter this error.
>>>>
>>>> Thanks,
>>>> Josh, AdWords API Team
>>>>
>>>> On Thursday, September 18, 2014 12:46:53 PM UTC

Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-09-23 Thread Steve Renaker
Hi Josh -- I hope you don't mind if I jump into this thread, since I'm 
having a similar issue which I hope you can help with. I've followed the 
instructions to set up an AdWords API test account, with the Python client. 
I'm trying to send requests to the production MCC account, but I can't get 
past the INCOMPLETE_SIGNUP error. Here are the customer IDs:

Production: 587-024-9783
Test: 513-692-2134

Here's the request code:

from googleads.adwords import AdWordsClient
import googleads.common

client = AdWordsClient.LoadFromStorage()
campaign_service = client.GetService('CampaignService')
request = campaign_service.mutate()

I know that request wouldn't do anything even if it worked, but it's the 
minimum necessary code to generate the error. The production account 
billing information is filled in, so I assume somebody must have agreed to 
the terms and conditions. I'm pretty sure my googleads.yaml file is set up 
correctly, with the developer token from the production account and the 
client_customer_id set to the test account CID, and the other necessary 
values filled in, but still the INCOMPLETE_SIGNUP error persists. Any 
guidance?

Thanks very much,

- Steve



On Monday, September 22, 2014 8:47:42 AM UTC-7, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Eli,
>
> I see that there was further correspondence from the Compliance team about 
> 10 hours ago, indicating that they are looking into the issue for you. 
> Since they are the ones who can actually fix the missing Terms & Conditions 
> issue, I'll defer to them on that.
>
> You are correct in that signing terms is part of the billing setup 
> process, but we sometimes see issues with the terms acceptance not being 
> recorded properly. That's where the Compliance team will step in and help 
> users sign the terms manually. Rather than creating another production MCC, 
> I recommend letting the Compliance team help you fix the one you already 
> have. I wouldn't want you to go through the trouble of creating a new 
> account just to find yourself in the same situation with that account as 
> well.
>
> Thanks,
> Josh, AdWords API Team
>
> On Friday, September 19, 2014 11:17:50 AM UTC-4, eli@aimeesoft.com 
> wrote:
>>
>> Hi Josh,
>> The API compliance team just got back to me - they they that the terms 
>> are not signed in the production MCC account and recommend to consult in 
>> this forum...
>> How do you suggest to proceed? the thing is that i see in my mcc console 
>> that terms are signed and billing preferences are set as well.
>> Moreover, if i understand correctly, i could not have setup the billing 
>> preferences without accepting the terms, right? so how come your records 
>> show billing preferences are ok but terms are not signed?
>> If you have no other suggestion i thought of opening a new MCC production 
>> account, sign terms and billing preferences and get a new developer token. 
>> If i understand correctly, when using the adwords API against test accounts 
>> the only thing the "links" to the production mcc account is the developer 
>> token, right?
>> Thanks,
>> Eli
>>
>> On Thursday, September 18, 2014 8:08:47 PM UTC+3, Josh Radcliff (AdWords 
>> API Team) wrote:
>>>
>>> Hi Eli,
>>>
>>> I still see that Terms & Conditions are not signed on the production 
>>> MCC. I also saw that you contacted the API Compliance team to resolve this 
>>> ~30 minutes ago. You should hear back from them within the next day. Once 
>>> they've resolved the Terms & Conditions issue, please let me know if you 
>>> still encounter this error.
>>>
>>> Thanks,
>>> Josh, AdWords API Team
>>>
>>> On Thursday, September 18, 2014 12:46:53 PM UTC-4, eli@aimeesoft.com 
>>> wrote:
>>>>
>>>> Hi Josh,
>>>> I did use the correct customer id but while checking it i noticed it 
>>>> was not connected to a test MCC. I created a MCC account and connected it 
>>>> properly to the child account but the i still keep getting the incomplete 
>>>> singup error.
>>>> I also opened a ticket in the support form you reffered me to but i got 
>>>> no reply so far.
>>>>
>>>> On Tuesday, September 2, 2014 4:48:23 PM UTC+3, Josh Radcliff (AdWords 
>>>> API Team) wrote:
>>>>>
>>>>> Hi Eli,
>>>>>
>>>>> Have you tried setting the clientCustomerId 
>>>>> <https://developers.google.com/adwords/api/docs/guides/soap#clientCustomerId>
>>>&g

Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-09-22 Thread eli . avzak
Ok, i will keep handling this issue with the compliance team.
Many thanks for your help!

Eli

On Monday, September 22, 2014 6:47:42 PM UTC+3, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Eli,
>
> I see that there was further correspondence from the Compliance team about 
> 10 hours ago, indicating that they are looking into the issue for you. 
> Since they are the ones who can actually fix the missing Terms & Conditions 
> issue, I'll defer to them on that.
>
> You are correct in that signing terms is part of the billing setup 
> process, but we sometimes see issues with the terms acceptance not being 
> recorded properly. That's where the Compliance team will step in and help 
> users sign the terms manually. Rather than creating another production MCC, 
> I recommend letting the Compliance team help you fix the one you already 
> have. I wouldn't want you to go through the trouble of creating a new 
> account just to find yourself in the same situation with that account as 
> well.
>
> Thanks,
> Josh, AdWords API Team
>
> On Friday, September 19, 2014 11:17:50 AM UTC-4, eli@aimeesoft.com 
> wrote:
>>
>> Hi Josh,
>> The API compliance team just got back to me - they they that the terms 
>> are not signed in the production MCC account and recommend to consult in 
>> this forum...
>> How do you suggest to proceed? the thing is that i see in my mcc console 
>> that terms are signed and billing preferences are set as well.
>> Moreover, if i understand correctly, i could not have setup the billing 
>> preferences without accepting the terms, right? so how come your records 
>> show billing preferences are ok but terms are not signed?
>> If you have no other suggestion i thought of opening a new MCC production 
>> account, sign terms and billing preferences and get a new developer token. 
>> If i understand correctly, when using the adwords API against test accounts 
>> the only thing the "links" to the production mcc account is the developer 
>> token, right?
>> Thanks,
>> Eli
>>
>> On Thursday, September 18, 2014 8:08:47 PM UTC+3, Josh Radcliff (AdWords 
>> API Team) wrote:
>>>
>>> Hi Eli,
>>>
>>> I still see that Terms & Conditions are not signed on the production 
>>> MCC. I also saw that you contacted the API Compliance team to resolve this 
>>> ~30 minutes ago. You should hear back from them within the next day. Once 
>>> they've resolved the Terms & Conditions issue, please let me know if you 
>>> still encounter this error.
>>>
>>> Thanks,
>>> Josh, AdWords API Team
>>>
>>> On Thursday, September 18, 2014 12:46:53 PM UTC-4, eli@aimeesoft.com 
>>> wrote:
>>>>
>>>> Hi Josh,
>>>> I did use the correct customer id but while checking it i noticed it 
>>>> was not connected to a test MCC. I created a MCC account and connected it 
>>>> properly to the child account but the i still keep getting the incomplete 
>>>> singup error.
>>>> I also opened a ticket in the support form you reffered me to but i got 
>>>> no reply so far.
>>>>
>>>> On Tuesday, September 2, 2014 4:48:23 PM UTC+3, Josh Radcliff (AdWords 
>>>> API Team) wrote:
>>>>>
>>>>> Hi Eli,
>>>>>
>>>>> Have you tried setting the clientCustomerId 
>>>>> <https://developers.google.com/adwords/api/docs/guides/soap#clientCustomerId>
>>>>>  header 
>>>>> to the customer ID of one of the *child* AdWords accounts of your 
>>>>> test MCC?
>>>>>
>>>>> Cheers,
>>>>> Josh, AdWords API Team
>>>>>
>>>>> On Sunday, August 31, 2014 8:22:01 AM UTC-4, eli@aimeesoft.com 
>>>>> wrote:
>>>>>>
>>>>>> Thanks Josh.
>>>>>> I checked again and we did accept the terms and did enter the billing 
>>>>>> information as required.
>>>>>> In any case I used the contact form in the guide you refereed me to 
>>>>>> and reported the problem.
>>>>>>
>>>>>> Thanks again,
>>>>>> Eli
>>>>>>
>>>>>> On Friday, August 29, 2014 4:15:11 PM UTC+3, Josh Radcliff (AdWords 
>>>>>> API Team) wrote:
>>>>>>>
>>>>>>> Hi Eli,
>>>>>>>
>>>>>>> Billing info needs to be setup and terms and conditions must be

Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-09-22 Thread Josh Radcliff (AdWords API Team)
Hi Eli,

I see that there was further correspondence from the Compliance team about 
10 hours ago, indicating that they are looking into the issue for you. 
Since they are the ones who can actually fix the missing Terms & Conditions 
issue, I'll defer to them on that.

You are correct in that signing terms is part of the billing setup process, 
but we sometimes see issues with the terms acceptance not being recorded 
properly. That's where the Compliance team will step in and help users sign 
the terms manually. Rather than creating another production MCC, I 
recommend letting the Compliance team help you fix the one you already 
have. I wouldn't want you to go through the trouble of creating a new 
account just to find yourself in the same situation with that account as 
well.

Thanks,
Josh, AdWords API Team

On Friday, September 19, 2014 11:17:50 AM UTC-4, eli@aimeesoft.com 
wrote:
>
> Hi Josh,
> The API compliance team just got back to me - they they that the terms are 
> not signed in the production MCC account and recommend to consult in this 
> forum...
> How do you suggest to proceed? the thing is that i see in my mcc console 
> that terms are signed and billing preferences are set as well.
> Moreover, if i understand correctly, i could not have setup the billing 
> preferences without accepting the terms, right? so how come your records 
> show billing preferences are ok but terms are not signed?
> If you have no other suggestion i thought of opening a new MCC production 
> account, sign terms and billing preferences and get a new developer token. 
> If i understand correctly, when using the adwords API against test accounts 
> the only thing the "links" to the production mcc account is the developer 
> token, right?
> Thanks,
> Eli
>
> On Thursday, September 18, 2014 8:08:47 PM UTC+3, Josh Radcliff (AdWords 
> API Team) wrote:
>>
>> Hi Eli,
>>
>> I still see that Terms & Conditions are not signed on the production MCC. 
>> I also saw that you contacted the API Compliance team to resolve this ~30 
>> minutes ago. You should hear back from them within the next day. Once 
>> they've resolved the Terms & Conditions issue, please let me know if you 
>> still encounter this error.
>>
>> Thanks,
>> Josh, AdWords API Team
>>
>> On Thursday, September 18, 2014 12:46:53 PM UTC-4, eli@aimeesoft.com 
>> wrote:
>>>
>>> Hi Josh,
>>> I did use the correct customer id but while checking it i noticed it was 
>>> not connected to a test MCC. I created a MCC account and connected it 
>>> properly to the child account but the i still keep getting the incomplete 
>>> singup error.
>>> I also opened a ticket in the support form you reffered me to but i got 
>>> no reply so far.
>>>
>>> On Tuesday, September 2, 2014 4:48:23 PM UTC+3, Josh Radcliff (AdWords 
>>> API Team) wrote:
>>>>
>>>> Hi Eli,
>>>>
>>>> Have you tried setting the clientCustomerId 
>>>> <https://developers.google.com/adwords/api/docs/guides/soap#clientCustomerId>
>>>>  header 
>>>> to the customer ID of one of the *child* AdWords accounts of your test 
>>>> MCC?
>>>>
>>>> Cheers,
>>>> Josh, AdWords API Team
>>>>
>>>> On Sunday, August 31, 2014 8:22:01 AM UTC-4, eli@aimeesoft.com 
>>>> wrote:
>>>>>
>>>>> Thanks Josh.
>>>>> I checked again and we did accept the terms and did enter the billing 
>>>>> information as required.
>>>>> In any case I used the contact form in the guide you refereed me to 
>>>>> and reported the problem.
>>>>>
>>>>> Thanks again,
>>>>> Eli
>>>>>
>>>>> On Friday, August 29, 2014 4:15:11 PM UTC+3, Josh Radcliff (AdWords 
>>>>> API Team) wrote:
>>>>>>
>>>>>> Hi Eli,
>>>>>>
>>>>>> Billing info needs to be setup and terms and conditions must be 
>>>>>> accepted on the *production* MCC (the one with the developer token). 
>>>>>> I can see that terms & conditions have not been accepted yet on your 
>>>>>> production MCC. Please follow the instructions in our Common Errors 
>>>>>> Guide 
>>>>>> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>.
>>>>>>  
>>>>>> That guide also contains contact information you can use if you hav

Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-09-19 Thread eli . avzak
Hi Josh,
The API compliance team just got back to me - they they that the terms are 
not signed in the production MCC account and recommend to consult in this 
forum...
How do you suggest to proceed? the thing is that i see in my mcc console 
that terms are signed and billing preferences are set as well.
Moreover, if i understand correctly, i could not have setup the billing 
preferences without accepting the terms, right? so how come your records 
show billing preferences are ok but terms are not signed?
If you have no other suggestion i thought of opening a new MCC production 
account, sign terms and billing preferences and get a new developer token. 
If i understand correctly, when using the adwords API against test accounts 
the only thing the "links" to the production mcc account is the developer 
token, right?
Thanks,
Eli

On Thursday, September 18, 2014 8:08:47 PM UTC+3, Josh Radcliff (AdWords 
API Team) wrote:
>
> Hi Eli,
>
> I still see that Terms & Conditions are not signed on the production MCC. 
> I also saw that you contacted the API Compliance team to resolve this ~30 
> minutes ago. You should hear back from them within the next day. Once 
> they've resolved the Terms & Conditions issue, please let me know if you 
> still encounter this error.
>
> Thanks,
> Josh, AdWords API Team
>
> On Thursday, September 18, 2014 12:46:53 PM UTC-4, eli@aimeesoft.com 
> wrote:
>>
>> Hi Josh,
>> I did use the correct customer id but while checking it i noticed it was 
>> not connected to a test MCC. I created a MCC account and connected it 
>> properly to the child account but the i still keep getting the incomplete 
>> singup error.
>> I also opened a ticket in the support form you reffered me to but i got 
>> no reply so far.
>>
>> On Tuesday, September 2, 2014 4:48:23 PM UTC+3, Josh Radcliff (AdWords 
>> API Team) wrote:
>>>
>>> Hi Eli,
>>>
>>> Have you tried setting the clientCustomerId 
>>> <https://developers.google.com/adwords/api/docs/guides/soap#clientCustomerId>
>>>  header 
>>> to the customer ID of one of the *child* AdWords accounts of your test 
>>> MCC?
>>>
>>> Cheers,
>>> Josh, AdWords API Team
>>>
>>> On Sunday, August 31, 2014 8:22:01 AM UTC-4, eli@aimeesoft.com 
>>> wrote:
>>>>
>>>> Thanks Josh.
>>>> I checked again and we did accept the terms and did enter the billing 
>>>> information as required.
>>>> In any case I used the contact form in the guide you refereed me to and 
>>>> reported the problem.
>>>>
>>>> Thanks again,
>>>> Eli
>>>>
>>>> On Friday, August 29, 2014 4:15:11 PM UTC+3, Josh Radcliff (AdWords API 
>>>> Team) wrote:
>>>>>
>>>>> Hi Eli,
>>>>>
>>>>> Billing info needs to be setup and terms and conditions must be 
>>>>> accepted on the *production* MCC (the one with the developer token). 
>>>>> I can see that terms & conditions have not been accepted yet on your 
>>>>> production MCC. Please follow the instructions in our Common Errors 
>>>>> Guide 
>>>>> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>.
>>>>>  
>>>>> That guide also contains contact information you can use if you have 
>>>>> trouble with the billing or terms & conditions setup.
>>>>>
>>>>> Cheers,
>>>>> Josh, AdWords API Team
>>>>>
>>>>> On Thursday, August 28, 2014 10:20:19 AM UTC-4, eli@aimeesoft.com 
>>>>> wrote:
>>>>>>
>>>>>> Hi,
>>>>>> When making requests with a  production key to test a MCC i get an 
>>>>>> INCOMPLETE_SIGNUP error.
>>>>>> I followed the instructions in other posts and made sure the billing 
>>>>>> info is updated and the terms contract has been approved.
>>>>>> Can you please help?
>>>>>>
>>>>>> Test customer id: 879-695-1428
>>>>>> Production customer id: 471-076-9636
>>>>>>
>>>>>> Thanks,
>>>>>> Eli
>>>>>>
>>>>>

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Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-09-18 Thread Josh Radcliff (AdWords API Team)
Hi Eli,

I still see that Terms & Conditions are not signed on the production MCC. I 
also saw that you contacted the API Compliance team to resolve this ~30 
minutes ago. You should hear back from them within the next day. Once 
they've resolved the Terms & Conditions issue, please let me know if you 
still encounter this error.

Thanks,
Josh, AdWords API Team

On Thursday, September 18, 2014 12:46:53 PM UTC-4, eli@aimeesoft.com 
wrote:
>
> Hi Josh,
> I did use the correct customer id but while checking it i noticed it was 
> not connected to a test MCC. I created a MCC account and connected it 
> properly to the child account but the i still keep getting the incomplete 
> singup error.
> I also opened a ticket in the support form you reffered me to but i got no 
> reply so far.
>
> On Tuesday, September 2, 2014 4:48:23 PM UTC+3, Josh Radcliff (AdWords API 
> Team) wrote:
>>
>> Hi Eli,
>>
>> Have you tried setting the clientCustomerId 
>> <https://developers.google.com/adwords/api/docs/guides/soap#clientCustomerId>
>>  header 
>> to the customer ID of one of the *child* AdWords accounts of your test 
>> MCC?
>>
>> Cheers,
>> Josh, AdWords API Team
>>
>> On Sunday, August 31, 2014 8:22:01 AM UTC-4, eli@aimeesoft.com wrote:
>>>
>>> Thanks Josh.
>>> I checked again and we did accept the terms and did enter the billing 
>>> information as required.
>>> In any case I used the contact form in the guide you refereed me to and 
>>> reported the problem.
>>>
>>> Thanks again,
>>> Eli
>>>
>>> On Friday, August 29, 2014 4:15:11 PM UTC+3, Josh Radcliff (AdWords API 
>>> Team) wrote:
>>>>
>>>> Hi Eli,
>>>>
>>>> Billing info needs to be setup and terms and conditions must be 
>>>> accepted on the *production* MCC (the one with the developer token). I 
>>>> can see that terms & conditions have not been accepted yet on your 
>>>> production MCC. Please follow the instructions in our Common Errors 
>>>> Guide 
>>>> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>.
>>>>  
>>>> That guide also contains contact information you can use if you have 
>>>> trouble with the billing or terms & conditions setup.
>>>>
>>>> Cheers,
>>>> Josh, AdWords API Team
>>>>
>>>> On Thursday, August 28, 2014 10:20:19 AM UTC-4, eli@aimeesoft.com 
>>>> wrote:
>>>>>
>>>>> Hi,
>>>>> When making requests with a  production key to test a MCC i get an 
>>>>> INCOMPLETE_SIGNUP error.
>>>>> I followed the instructions in other posts and made sure the billing 
>>>>> info is updated and the terms contract has been approved.
>>>>> Can you please help?
>>>>>
>>>>> Test customer id: 879-695-1428
>>>>> Production customer id: 471-076-9636
>>>>>
>>>>> Thanks,
>>>>> Eli
>>>>>
>>>>

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Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-09-18 Thread eli . avzak
Hi Josh,
I did use the correct customer id but while checking it i noticed it was 
not connected to a test MCC. I created a MCC account and connected it 
properly to the child account but the i still keep getting the incomplete 
singup error.
I also opened a ticket in the support form you reffered me to but i got no 
reply so far.

On Tuesday, September 2, 2014 4:48:23 PM UTC+3, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Eli,
>
> Have you tried setting the clientCustomerId 
> <https://developers.google.com/adwords/api/docs/guides/soap#clientCustomerId> 
> header 
> to the customer ID of one of the *child* AdWords accounts of your test 
> MCC?
>
> Cheers,
> Josh, AdWords API Team
>
> On Sunday, August 31, 2014 8:22:01 AM UTC-4, eli@aimeesoft.com wrote:
>>
>> Thanks Josh.
>> I checked again and we did accept the terms and did enter the billing 
>> information as required.
>> In any case I used the contact form in the guide you refereed me to and 
>> reported the problem.
>>
>> Thanks again,
>> Eli
>>
>> On Friday, August 29, 2014 4:15:11 PM UTC+3, Josh Radcliff (AdWords API 
>> Team) wrote:
>>>
>>> Hi Eli,
>>>
>>> Billing info needs to be setup and terms and conditions must be accepted 
>>> on the *production* MCC (the one with the developer token). I can see 
>>> that terms & conditions have not been accepted yet on your production MCC. 
>>> Please follow the instructions in our Common Errors Guide 
>>> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>.
>>>  
>>> That guide also contains contact information you can use if you have 
>>> trouble with the billing or terms & conditions setup.
>>>
>>> Cheers,
>>> Josh, AdWords API Team
>>>
>>> On Thursday, August 28, 2014 10:20:19 AM UTC-4, eli@aimeesoft.com 
>>> wrote:
>>>>
>>>> Hi,
>>>> When making requests with a  production key to test a MCC i get an 
>>>> INCOMPLETE_SIGNUP error.
>>>> I followed the instructions in other posts and made sure the billing 
>>>> info is updated and the terms contract has been approved.
>>>> Can you please help?
>>>>
>>>> Test customer id: 879-695-1428
>>>> Production customer id: 471-076-9636
>>>>
>>>> Thanks,
>>>> Eli
>>>>
>>>

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Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-09-02 Thread Josh Radcliff (AdWords API Team)
Hi Eli,

Have you tried setting the clientCustomerId 
<https://developers.google.com/adwords/api/docs/guides/soap#clientCustomerId> 
header 
to the customer ID of one of the *child* AdWords accounts of your test MCC?

Cheers,
Josh, AdWords API Team

On Sunday, August 31, 2014 8:22:01 AM UTC-4, eli@aimeesoft.com wrote:
>
> Thanks Josh.
> I checked again and we did accept the terms and did enter the billing 
> information as required.
> In any case I used the contact form in the guide you refereed me to and 
> reported the problem.
>
> Thanks again,
> Eli
>
> On Friday, August 29, 2014 4:15:11 PM UTC+3, Josh Radcliff (AdWords API 
> Team) wrote:
>>
>> Hi Eli,
>>
>> Billing info needs to be setup and terms and conditions must be accepted 
>> on the *production* MCC (the one with the developer token). I can see 
>> that terms & conditions have not been accepted yet on your production MCC. 
>> Please follow the instructions in our Common Errors Guide 
>> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>.
>>  
>> That guide also contains contact information you can use if you have 
>> trouble with the billing or terms & conditions setup.
>>
>> Cheers,
>> Josh, AdWords API Team
>>
>> On Thursday, August 28, 2014 10:20:19 AM UTC-4, eli@aimeesoft.com 
>> wrote:
>>>
>>> Hi,
>>> When making requests with a  production key to test a MCC i get an 
>>> INCOMPLETE_SIGNUP error.
>>> I followed the instructions in other posts and made sure the billing 
>>> info is updated and the terms contract has been approved.
>>> Can you please help?
>>>
>>> Test customer id: 879-695-1428
>>> Production customer id: 471-076-9636
>>>
>>> Thanks,
>>> Eli
>>>
>>

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Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-08-31 Thread eli . avzak
Thanks Josh.
I checked again and we did accept the terms and did enter the billing 
information as required.
In any case I used the contact form in the guide you refereed me to and 
reported the problem.

Thanks again,
Eli

On Friday, August 29, 2014 4:15:11 PM UTC+3, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Eli,
>
> Billing info needs to be setup and terms and conditions must be accepted 
> on the *production* MCC (the one with the developer token). I can see 
> that terms & conditions have not been accepted yet on your production MCC. 
> Please follow the instructions in our Common Errors Guide 
> <https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>.
>  
> That guide also contains contact information you can use if you have 
> trouble with the billing or terms & conditions setup.
>
> Cheers,
> Josh, AdWords API Team
>
> On Thursday, August 28, 2014 10:20:19 AM UTC-4, eli@aimeesoft.com 
> wrote:
>>
>> Hi,
>> When making requests with a  production key to test a MCC i get an 
>> INCOMPLETE_SIGNUP error.
>> I followed the instructions in other posts and made sure the billing info 
>> is updated and the terms contract has been approved.
>> Can you please help?
>>
>> Test customer id: 879-695-1428
>> Production customer id: 471-076-9636
>>
>> Thanks,
>> Eli
>>
>

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Re: INCOMPLETE_SIGNUP error returned by Adwords API

2014-08-29 Thread Josh Radcliff (AdWords API Team)
Hi Eli,

Billing info needs to be setup and terms and conditions must be accepted on 
the *production* MCC (the one with the developer token). I can see that 
terms & conditions have not been accepted yet on your production MCC. 
Please follow the instructions in our Common Errors Guide 
<https://developers.google.com/adwords/api/docs/common-errors#QuotaCheckError>. 
That guide also contains contact information you can use if you have 
trouble with the billing or terms & conditions setup.

Cheers,
Josh, AdWords API Team

On Thursday, August 28, 2014 10:20:19 AM UTC-4, eli@aimeesoft.com wrote:
>
> Hi,
> When making requests with a  production key to test a MCC i get an 
> INCOMPLETE_SIGNUP error.
> I followed the instructions in other posts and made sure the billing info 
> is updated and the terms contract has been approved.
> Can you please help?
>
> Test customer id: 879-695-1428
> Production customer id: 471-076-9636
>
> Thanks,
> Eli
>

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INCOMPLETE_SIGNUP error returned by Adwords API

2014-08-28 Thread eli . avzak
Hi,
When making requests with a  production key to test a MCC i get an 
INCOMPLETE_SIGNUP error.
I followed the instructions in other posts and made sure the billing info 
is updated and the terms contract has been approved.
Can you please help?

Test customer id: 879-695-1428
Production customer id: 471-076-9636

Thanks,
Eli

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Re: INCOMPLETE_SIGNUP Error

2014-03-20 Thread matti
Hey Ray,

yes, my products MCC account is 659-157-4136 and I use the dev token from 
this account.

cheers,
Matthias

Am Mittwoch, 19. März 2014 20:55:39 UTC+1 schrieb Ray Tsang (AdWords API 
Team):
>
> Matthias,
>
> Did you use the production MCC Developer token?  What is the production 
> MCC CID?
>
> Cheers,
>
> Ray
>
> On Wednesday, March 19, 2014 7:23:53 AM UTC-4, ma...@supermatti.de wrote:
>>
>> Hi @all :-)
>>
>> I receive the error "QuotaCheckError.INCOMPLETE_SIGNUP" when I try to use 
>> the AdwordsApi for testing. I use the requested production token which is 
>> under review and created a test account which I connect to my app (test 
>> account has the test account badge on the top). Both MCC accounts have 
>> billing information and the TOS were accepted.
>>
>> Do you have an idea what else could be wrong? MCC ID of the test account 
>> is 238-047-2873.
>>
>> Cheers
>> Matthias
>>
>

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Re: INCOMPLETE_SIGNUP Error

2014-03-20 Thread matti
Hey Ray,

yes, my production MCC account is 659-157-4136 and I use the dev token from 
this account.

cheers,
Matthias

Am Mittwoch, 19. März 2014 20:55:39 UTC+1 schrieb Ray Tsang (AdWords API 
Team):
>
> Matthias,
>
> Did you use the production MCC Developer token?  What is the production 
> MCC CID?
>
> Cheers,
>
> Ray
>
> On Wednesday, March 19, 2014 7:23:53 AM UTC-4, ma...@supermatti.de wrote:
>>
>> Hi @all :-)
>>
>> I receive the error "QuotaCheckError.INCOMPLETE_SIGNUP" when I try to use 
>> the AdwordsApi for testing. I use the requested production token which is 
>> under review and created a test account which I connect to my app (test 
>> account has the test account badge on the top). Both MCC accounts have 
>> billing information and the TOS were accepted.
>>
>> Do you have an idea what else could be wrong? MCC ID of the test account 
>> is 238-047-2873.
>>
>> Cheers
>> Matthias
>>
>

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Re: INCOMPLETE_SIGNUP Error

2014-03-19 Thread Ray Tsang (AdWords API Team)
Matthias,

Did you use the production MCC Developer token?  What is the production MCC 
CID?

Cheers,

Ray

On Wednesday, March 19, 2014 7:23:53 AM UTC-4, ma...@supermatti.de wrote:
>
> Hi @all :-)
>
> I receive the error "QuotaCheckError.INCOMPLETE_SIGNUP" when I try to use 
> the AdwordsApi for testing. I use the requested production token which is 
> under review and created a test account which I connect to my app (test 
> account has the test account badge on the top). Both MCC accounts have 
> billing information and the TOS were accepted.
>
> Do you have an idea what else could be wrong? MCC ID of the test account 
> is 238-047-2873.
>
> Cheers
> Matthias
>

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INCOMPLETE_SIGNUP Error

2014-03-19 Thread matti
Hi @all :-)

I receive the error "QuotaCheckError.INCOMPLETE_SIGNUP" when I try to use 
the AdwordsApi for testing. I use the requested production token which is 
under review and created a test account which I connect to my app (test 
account has the test account badge on the top). Both MCC accounts have 
billing information and the TOS were accepted.

Do you have an idea what else could be wrong? MCC ID of the test account 
is 238-047-2873.

Cheers
Matthias

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Re: INCOMPLETE_SIGNUP error with test adword account

2013-09-10 Thread Anash P. Oommen (AdWords API Team)
Hi Yashu,

You need to enter credit card information to activate your token and accept 
AdWords API Terms and Conditions. After that, you will be able to use the 
token to make calls to your test account. Once your token is reviewed and 
approved, you will be able to make calls to production accounts as well.

Cheers,
Anash P. Oommen
AdWords API Advisor.

On Tuesday, September 10, 2013 12:46:24 PM UTC+5:30, Yashu Gupta wrote:
>
> I have been struggling to run adword api with a test account from quite 
> some time. I have also read related threads before asking. 
>
> MCC Customer ID: 269-130-1053
> My MCC account is not a test account. Billing + T&C are set and accepted.
>
> Test Account Client ID: 182-461-0989
> Test account was setup under above MCC account.
>
> I am using the adword java api library 
> https://code.google.com/p/google-api-ads-java/ examples to test my 
> account. Reading the instructions from README and  
> 1. Did changes in ads.properties to setup clientId and clientSecret. 
> 2. clientCustomerId is set to above Test Account i.e. 182-461-0989
> 3. developerToken is the pending approval token from above MCC account. 
> (as per docs approved token is not required for accessing test account)
> 2. Generated the refreshToken using mvn -X exec:java 
> -Dexec.mainClass="adwords.axis.auth.GetRefreshToken" and updated 
> ads.properties
> 3. Made call to getcampaigns using mvn -X exec:java 
> -Dexec.mainClass="adwords.axis.v201302.basicoperations.GetCampaigns"
>
> Please help me know where I am doing it wrong. Is it with the setup of my 
> test account? Please note that MCC account is NOT test account (as 
> required) but the adword account under it is a test account.
>
> Below is the request/response trace.
>
> [10 Sep 2013 
> 12:22:04,235-soapXmlLogger:WARN:adwords.axis.v201302.basicoperations.GetCampaigns.main()]
>  
> SOAP Request:
> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd="
> http://www.w3.org/2001/XMLSchema"; xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance";>
> 
> https://adwords.google.com/api/adwords/cm/v201302"; 
> soapenv:mustUnderstand="0">
> 182-461-0989
> nfIsEh0AgF3zstusMMd47g
> AwApi-Java (AwApi-Java, AdWords-Axis/1.18.1, 
> Common-Java/1.18.1, Axis/1.4, Java/1.7.0_25, maven)
> false
> false
> 
> 
> 
> https://adwords.google.com/api/adwords/cm/v201302";>
> 
> Id
> Name
> 
> Name
> ASCENDING
> 
> 
> 0
> 100
> 
> 
> 
> 
> 
>
> [10 Sep 2013 
> 12:22:04,238-soapXmlLogger:WARN:adwords.axis.v201302.basicoperations.GetCampaigns.main()]
>  
> SOAP Response:
> http://schemas.xmlsoap.org/soap/envelope/";>
> 
> https://adwords.google.com/api/adwords/cm/v201302";>
> 0004e601f13c8e200a42e94861cf
> CampaignService
> get
> 0
> 98
> 0
> 
> 
> 
> 
> soap:Server
> [QuotaCheckError.INCOMPLETE_SIGNUP @ ; 
> trigger:'']
> 
> https://adwords.google.com/api/adwords/cm/v201302";>
> [QuotaCheckError.INCOMPLETE_SIGNUP @ ; 
> trigger:'']
> 
> ApiException
> http://www.w3.org/2001/XMLSchema-instance"; xsi:type="QuotaCheckError">
> 
> 
> 
> QuotaCheckError.INCOMPLETE_SIGNUP
> QuotaCheckError
> INCOMPLETE_SIGNUP
> 
> 
> 
> 
> 
> 
>
>

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INCOMPLETE_SIGNUP error with test adword account

2013-09-10 Thread Yashu Gupta
I have been struggling to run adword api with a test account from quite 
some time. I have also read related threads before asking. 

MCC Customer ID: 269-130-1053
My MCC account is not a test account. Billing + T&C are set and accepted.

Test Account Client ID: 182-461-0989
Test account was setup under above MCC account.

I am using the adword java api library 
https://code.google.com/p/google-api-ads-java/ examples to test my account. 
Reading the instructions from README and  
1. Did changes in ads.properties to setup clientId and clientSecret. 
2. clientCustomerId is set to above Test Account i.e. 182-461-0989
3. developerToken is the pending approval token from above MCC account. (as 
per docs approved token is not required for accessing test account)
2. Generated the refreshToken using mvn -X exec:java 
-Dexec.mainClass="adwords.axis.auth.GetRefreshToken" and updated 
ads.properties
3. Made call to getcampaigns using mvn -X exec:java 
-Dexec.mainClass="adwords.axis.v201302.basicoperations.GetCampaigns"

Please help me know where I am doing it wrong. Is it with the setup of my 
test account? Please note that MCC account is NOT test account (as 
required) but the adword account under it is a test account.

Below is the request/response trace.

[10 Sep 2013 
12:22:04,235-soapXmlLogger:WARN:adwords.axis.v201302.basicoperations.GetCampaigns.main()]
 
SOAP Request:
http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>

https://adwords.google.com/api/adwords/cm/v201302"; 
soapenv:mustUnderstand="0">
182-461-0989
nfIsEh0AgF3zstusMMd47g
AwApi-Java (AwApi-Java, AdWords-Axis/1.18.1, 
Common-Java/1.18.1, Axis/1.4, Java/1.7.0_25, maven)
false
false



https://adwords.google.com/api/adwords/cm/v201302";>

Id
Name

Name
ASCENDING


0
100






[10 Sep 2013 
12:22:04,238-soapXmlLogger:WARN:adwords.axis.v201302.basicoperations.GetCampaigns.main()]
 
SOAP Response:
http://schemas.xmlsoap.org/soap/envelope/";>

https://adwords.google.com/api/adwords/cm/v201302";>
0004e601f13c8e200a42e94861cf
CampaignService
get
0
98
0




soap:Server
[QuotaCheckError.INCOMPLETE_SIGNUP @ ; 
trigger:'']

https://adwords.google.com/api/adwords/cm/v201302";>
[QuotaCheckError.INCOMPLETE_SIGNUP @ ; 
trigger:'']

ApiException
http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="QuotaCheckError">



QuotaCheckError.INCOMPLETE_SIGNUP
QuotaCheckError
INCOMPLETE_SIGNUP







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Re: "INCOMPLETE_SIGNUP" error

2013-05-23 Thread Kevin Winter (AdWords API Team)
Hi Charles,
  You shouldn't be getting incomplete signup with your developer token if 
you are targeting 432-845-3367.  Using the developer from 439-075-6027 I 
got an error message downloading a report from a production account but was 
able to successfully download the report from my test account.  Please 
double-check the clientCustomerId you are providing in the request.

You can email the Token Review Team (adwordsapi-tok...@google.com) with any 
questions related to the token review process.

- Kevin Winter
AdWords API Team  

On Thursday, May 23, 2013 4:32:03 AM UTC-4, in...@ua-solutions.com wrote:
>
> Hi Kevin
>
> If you see our forum message below, we still get "Incomplete_signup" error 
> with our test account. Could you advice how we can resolve this?
>
> Thanks & regards
> Charles
>
> From: "Kevin Winter (AdWords API Team)" 
> 
> >
> Reply-To: >
> Date: Wednesday, May 22, 2013 10:32 PM
> To: >
> Subject: Re: "INCOMPLETE_SIGNUP" error
>
> Hi,
>   Your developer token has not yet been approved, which means you won't be 
> able to target non-test accounts (you have accepted the terms and 
> conditions).  432-845-3367 is a test account, so as long as you 
> specify 432-845-3367 as the clientCustomerId you should be able to make API 
> calls.
>
> - Kevin Winter
> AdWords API Team
>
> On Monday, May 20, 2013 6:32:48 AM UTC-4, in...@ua-solutions.com wrote:
>>
>> We have used an existing MCC account 439-075-6027. With this account, we 
>> applied for Adwords API token, which is still pending.
>>
>> In the meantime, we applied for test account with the MCC. This MCC 
>> already has a few campaigns running. We used the following credentials to 
>> log in, and extract information:
>>
>> Your developer MCCID: 439-075-6027
>> Your new test account Customer ID: 432-845-3367
>>
>> However, we also get error message "INCOMPLETE_SIGNUP". We checked the 
>> forum, and said that this is because the payment information has not been 
>> updated. However, we had confirmed that we have input all the necessary 
>> payment details for MCC account 439-07506927.
>>
>> Please advice for we can resolve the issue of "INCOMPLETE_SIGNUP"?
>>
>> -- 
> -- 
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> http://adwordsapi.blogspot.com
> http://groups.google.com/group/adwords-api
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>  
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Re: "INCOMPLETE_SIGNUP" error

2013-05-23 Thread i...@ua-solutions.com
Hi Kevin

If you see our forum message below, we still get "Incomplete_signup" error
with our test account. Could you advice how we can resolve this?

Thanks & regards
Charles

From:  "Kevin Winter (AdWords API Team)"

Reply-To:  
Date:  Wednesday, May 22, 2013 10:32 PM
To:  
Subject:  Re: "INCOMPLETE_SIGNUP" error

Hi,
  Your developer token has not yet been approved, which means you won't be
able to target non-test accounts (you have accepted the terms and
conditions).  432-845-3367 is a test account, so as long as you specify
432-845-3367 as the clientCustomerId you should be able to make API calls.

- Kevin Winter
AdWords API Team

On Monday, May 20, 2013 6:32:48 AM UTC-4, in...@ua-solutions.com wrote:
> We have used an existing MCC account 439-075-6027. With this account, we
> applied for Adwords API token, which is still pending.
> 
> In the meantime, we applied for test account with the MCC. This MCC already
> has a few campaigns running. We used the following credentials to log in, and
> extract information:
> 
> Your developer MCCID: 439-075-6027
> Your new test account Customer ID: 432-845-3367
> 
> However, we also get error message "INCOMPLETE_SIGNUP". We checked the forum,
> and said that this is because the payment information has not been updated.
> However, we had confirmed that we have input all the necessary payment details
> for MCC account 439-07506927.
> 
> Please advice for we can resolve the issue of "INCOMPLETE_SIGNUP"?
> 

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Re: "INCOMPLETE_SIGNUP" error

2013-05-23 Thread info
So, when will the developer token be approved?



On Wednesday, May 22, 2013 10:32:45 PM UTC+8, Kevin Winter (AdWords API 
Team) wrote:
>
> Hi,
>   Your developer token has not yet been approved, which means you won't be 
> able to target non-test accounts (you have accepted the terms and 
> conditions).  432-845-3367 is a test account, so as long as you 
> specify 432-845-3367 as the clientCustomerId you should be able to make API 
> calls.
>
> - Kevin Winter
> AdWords API Team
>
> On Monday, May 20, 2013 6:32:48 AM UTC-4, in...@ua-solutions.com wrote:
>>
>> We have used an existing MCC account 439-075-6027. With this account, we 
>> applied for Adwords API token, which is still pending.
>>
>> In the meantime, we applied for test account with the MCC. This MCC 
>> already has a few campaigns running. We used the following credentials to 
>> log in, and extract information:
>>
>> Your developer MCCID: 439-075-6027
>> Your new test account Customer ID: 432-845-3367
>>
>> However, we also get error message "INCOMPLETE_SIGNUP". We checked the 
>> forum, and said that this is because the payment information has not been 
>> updated. However, we had confirmed that we have input all the necessary 
>> payment details for MCC account 439-07506927.
>>
>> Please advice for we can resolve the issue of "INCOMPLETE_SIGNUP"?
>>
>>

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Re: "INCOMPLETE_SIGNUP" error

2013-05-22 Thread Kevin Winter (AdWords API Team)
Hi,
  Your developer token has not yet been approved, which means you won't be 
able to target non-test accounts (you have accepted the terms and 
conditions).  432-845-3367 is a test account, so as long as you 
specify 432-845-3367 as the clientCustomerId you should be able to make API 
calls.

- Kevin Winter
AdWords API Team

On Monday, May 20, 2013 6:32:48 AM UTC-4, in...@ua-solutions.com wrote:
>
> We have used an existing MCC account 439-075-6027. With this account, we 
> applied for Adwords API token, which is still pending.
>
> In the meantime, we applied for test account with the MCC. This MCC 
> already has a few campaigns running. We used the following credentials to 
> log in, and extract information:
>
> Your developer MCCID: 439-075-6027
> Your new test account Customer ID: 432-845-3367
>
> However, we also get error message "INCOMPLETE_SIGNUP". We checked the 
> forum, and said that this is because the payment information has not been 
> updated. However, we had confirmed that we have input all the necessary 
> payment details for MCC account 439-07506927.
>
> Please advice for we can resolve the issue of "INCOMPLETE_SIGNUP"?
>
>

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http://groups.google.com/group/adwords-api
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Re: "INCOMPLETE_SIGNUP" error

2013-05-20 Thread info
Thanks for your suggestion. We logged into MCC account > My Account > 
Preferences, but we did not find any links to accept the terms and 
conditions. Can you advice where this link could be found?

On Monday, May 20, 2013 7:45:34 PM UTC+8, road11 wrote:
>
> We had the same problem. Basically what it means is Google has updated 
> their Terms & Conditions in the Adwords My Client Center UI. You have to 
> log in to your UI and accept the terms and conditions before they'll let 
> you continue to issue API calls.
>
> On Monday, May 20, 2013 6:32:48 AM UTC-4, in...@ua-solutions.com wrote:
>>
>> We have used an existing MCC account 439-075-6027. With this account, we 
>> applied for Adwords API token, which is still pending.
>>
>> In the meantime, we applied for test account with the MCC. This MCC 
>> already has a few campaigns running. We used the following credentials to 
>> log in, and extract information:
>>
>> Your developer MCCID: 439-075-6027
>> Your new test account Customer ID: 432-845-3367
>>
>> However, we also get error message "INCOMPLETE_SIGNUP". We checked the 
>> forum, and said that this is because the payment information has not been 
>> updated. However, we had confirmed that we have input all the necessary 
>> payment details for MCC account 439-07506927.
>>
>> Please advice for we can resolve the issue of "INCOMPLETE_SIGNUP"?
>>
>>

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Re: "INCOMPLETE_SIGNUP" error

2013-05-20 Thread road11
We had the same problem. Basically what it means is Google has updated 
their Terms & Conditions in the Adwords My Client Center UI. You have to 
log in to your UI and accept the terms and conditions before they'll let 
you continue to issue API calls.

On Monday, May 20, 2013 6:32:48 AM UTC-4, in...@ua-solutions.com wrote:
>
> We have used an existing MCC account 439-075-6027. With this account, we 
> applied for Adwords API token, which is still pending.
>
> In the meantime, we applied for test account with the MCC. This MCC 
> already has a few campaigns running. We used the following credentials to 
> log in, and extract information:
>
> Your developer MCCID: 439-075-6027
> Your new test account Customer ID: 432-845-3367
>
> However, we also get error message "INCOMPLETE_SIGNUP". We checked the 
> forum, and said that this is because the payment information has not been 
> updated. However, we had confirmed that we have input all the necessary 
> payment details for MCC account 439-07506927.
>
> Please advice for we can resolve the issue of "INCOMPLETE_SIGNUP"?
>
>

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http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
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"INCOMPLETE_SIGNUP" error

2013-05-20 Thread info
We have used an existing MCC account 439-075-6027. With this account, we 
applied for Adwords API token, which is still pending.

In the meantime, we applied for test account with the MCC. This MCC already 
has a few campaigns running. We used the following credentials to log in, 
and extract information:

Your developer MCCID: 439-075-6027
Your new test account Customer ID: 432-845-3367

However, we also get error message "INCOMPLETE_SIGNUP". We checked the 
forum, and said that this is because the payment information has not been 
updated. However, we had confirmed that we have input all the necessary 
payment details for MCC account 439-07506927.

Please advice for we can resolve the issue of "INCOMPLETE_SIGNUP"?

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: INCOMPLETE_SIGNUP error

2013-02-11 Thread Danial Klimkin
Hello Hoygan,


You need to have billing information set up, terms and conditions accepted, 
and a valid developer token.

If you need more assistance, please open a new thread on this forum, I will 
close this one as your question is not relevant to the original one.


-Danial, AdWords API Team.



On Saturday, February 9, 2013 8:50:47 PM UTC+4, Hoygan wrote:
>
> Hi,
> I'm getting the same INCOMPLETE SIGNUP error.
> I've checked the billing information, and it's complete.
> Any hint?
>
> Thank you
>
>
> On Saturday, January 5, 2013 7:12:56 PM UTC-3, NewAdWorsUser wrote:
>>
>> Hi,
>>
>> When I try to run* AdWords.Example.CSharp* solution, I am getting *
>> INCOMPLETE_SIGNUP* error when I run *v201209.AddCampaigns* method in *Debug 
>> -> Command Line*. I tried running *v201206.AddCampaigns* as well and did 
>> not work as well.
>>
>> I looked up all over the groups and I tried everything I found.
>>
>> Will really appreciate your response.
>>
>> Thank  you
>>
>

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Re: INCOMPLETE_SIGNUP error

2013-02-11 Thread Hoygan
Hi,
I'm getting the same INCOMPLETE SIGNUP error.
I've checked the billing information, and it's complete.
Any hint?

Thank you


On Saturday, January 5, 2013 7:12:56 PM UTC-3, NewAdWorsUser wrote:
>
> Hi,
>
> When I try to run* AdWords.Example.CSharp* solution, I am getting *
> INCOMPLETE_SIGNUP* error when I run *v201209.AddCampaigns* method in *Debug 
> -> Command Line*. I tried running *v201206.AddCampaigns* as well and did 
> not work as well.
>
> I looked up all over the groups and I tried everything I found.
>
> Will really appreciate your response.
>
> Thank  you
>

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http://groups.google.com/group/adwords-api
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Re: INCOMPLETE_SIGNUP error

2013-01-23 Thread Danial Klimkin
Hello Cristi, 


Yes, you need an approved token to access non-test accounts. If you run 
getCampaigns against a test account, you shouldn't get an error. Please let 
us know if it is not the case.


-Danial, AdWords API Team.


On Wednesday, January 23, 2013 3:29:45 AM UTC+4, Cristi Mihailescu wrote:
>
> Hello,
>
> I'm facing the same situation as NewAdWorsUser
> *
> *My MCC appears to be set up properly, it has billing information 
> specified at the manager level, for Manager ID: 941-992-1485.
> The Developer Token is still in "Pending approval" state, though.
>
> When I run the v201209.GetCampaigns sample with the Client ID: 
> 934-614-4551 I get the message* QuotaCheckError.INCOMPLETE_SIGNUP*.
> So, what's wrong:
> 1. The Developer Token must be approved first? or / and:
> 2. I have to pass billing information for the client, too?
>
> Also, I've submitted the form for a "Test Account" ( Client 
> ID: 186-121-2518 ).
> If I run the above sample, v201209.GetCampaigns, for an *approved "Test 
> Account"*, although the *Developer Token is in "Pending approval"*, it 
> will return QuotaCheckError.INCOMPLETE_SIGNUP, too?
>
>
> Thank you.
> Cristi
>
> On Wednesday, January 9, 2013 2:02:51 PM UTC+2, Danial Klimkin wrote:
>>
>> Hello,
>>
>>
>> Please make sure your MCC account is set up properly and has billing 
>> information included. If still in doubt, let us know your account CID (can 
>> be found in the top right corner in the user interface).
>>
>>
>> -Danial, AdWords API Team.
>>
>>
>> On Sunday, January 6, 2013 2:12:56 AM UTC+4, NewAdWorsUser wrote:
>>>
>>> Hi,
>>>
>>> When I try to run* AdWords.Example.CSharp* solution, I am getting *
>>> INCOMPLETE_SIGNUP* error when I run *v201209.AddCampaigns* method in *Debug 
>>> -> Command Line*. I tried running *v201206.AddCampaigns* as well and 
>>> did not work as well.
>>>
>>> I looked up all over the groups and I tried everything I found.
>>>
>>> Will really appreciate your response.
>>>
>>> Thank  you
>>>
>>

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Re: INCOMPLETE_SIGNUP error

2013-01-23 Thread Cristi Mihailescu
Hello,

I'm facing the same situation as NewAdWorsUser
*
*My MCC appears to be set up properly, it has billing information specified 
at the manager level, for Manager ID: 941-992-1485.
The Developer Token is still in "Pending approval" state, though.

When I run the v201209.GetCampaigns sample with the Client ID: 934-614-4551 
I get the message* QuotaCheckError.INCOMPLETE_SIGNUP*.
So, what's wrong:
1. The Developer Token must be approved first? or / and:
2. I have to pass billing information for the client, too?

Also, I've submitted the form for a "Test Account" ( Client 
ID: 186-121-2518 ).
If I run the above sample, v201209.GetCampaigns, for an *approved "Test 
Account"*, although the *Developer Token is in "Pending approval"*, it will 
return QuotaCheckError.INCOMPLETE_SIGNUP, too?


Thank you.
Cristi

On Wednesday, January 9, 2013 2:02:51 PM UTC+2, Danial Klimkin wrote:
>
> Hello,
>
>
> Please make sure your MCC account is set up properly and has billing 
> information included. If still in doubt, let us know your account CID (can 
> be found in the top right corner in the user interface).
>
>
> -Danial, AdWords API Team.
>
>
> On Sunday, January 6, 2013 2:12:56 AM UTC+4, NewAdWorsUser wrote:
>>
>> Hi,
>>
>> When I try to run* AdWords.Example.CSharp* solution, I am getting *
>> INCOMPLETE_SIGNUP* error when I run *v201209.AddCampaigns* method in *Debug 
>> -> Command Line*. I tried running *v201206.AddCampaigns* as well and did 
>> not work as well.
>>
>> I looked up all over the groups and I tried everything I found.
>>
>> Will really appreciate your response.
>>
>> Thank  you
>>
>

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-- 
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Also find us on our blog and discussion group:
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http://groups.google.com/group/adwords-api
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Re: INCOMPLETE_SIGNUP error

2013-01-09 Thread Danial Klimkin
Hello,


Please make sure your MCC account is set up properly and has billing 
information included. If still in doubt, let us know your account CID (can 
be found in the top right corner in the user interface).


-Danial, AdWords API Team.


On Sunday, January 6, 2013 2:12:56 AM UTC+4, NewAdWorsUser wrote:
>
> Hi,
>
> When I try to run* AdWords.Example.CSharp* solution, I am getting *
> INCOMPLETE_SIGNUP* error when I run *v201209.AddCampaigns* method in *Debug 
> -> Command Line*. I tried running *v201206.AddCampaigns* as well and did 
> not work as well.
>
> I looked up all over the groups and I tried everything I found.
>
> Will really appreciate your response.
>
> Thank  you
>

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Also find us on our blog and discussion group:
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http://groups.google.com/group/adwords-api
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INCOMPLETE_SIGNUP error

2013-01-07 Thread NewAdWorsUser
Hi,

When I try to run* AdWords.Example.CSharp* solution, I am getting *
INCOMPLETE_SIGNUP* error when I run *v201209.AddCampaigns* method in *Debug 
-> Command Line*. I tried running *v201206.AddCampaigns* as well and did 
not work as well.

I looked up all over the groups and I tried everything I found.

Will really appreciate your response.

Thank  you

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Also find us on our blog and discussion group:
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