Re: AuthenticationError.CLIENT_EMAIL_INVALID

2010-12-29 Thread AdWords API Advisor 
Hi Rodrigo,

The format of the client emails in the sandbox is
client_1+em...@domain.com:

  http://code.google.com/apis/adwords/docs/sandbox.html

Best,
- Eric Koleda, AdWords API Team

On Dec 27, 6:40 pm, Rodrigo takassu...@gmail.com wrote:
 Hello

 I´m gettin this message: AuthenticationError.CLIENT_EMAIL_INVALID @ ;
 trigger:'1+takassu...@gmail.com' Service[CampaignService.mutate]

 when I try to create a campaign in my SandBox account.

 This is my  auth.ini :

 email = takassu...@gmail.com
 userAgent = T18
 developerToken = takassu...@gmail.com++usd
 clientId = 1+takassu...@gmail.com

 Isn´t it correct?

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Re: AuthenticationError.CLIENT_EMAIL_INVALID - PHP Client Library

2010-11-10 Thread AdWords API Advisor 
Hi Jesse,

I apologize for the problems that bugged caused you.  It was caught by
another developer and was fixed in the 2.3.0 release.

  http://code.google.com/p/google-api-adwords-php/issues/detail?id=43can=1

Best,
- Eric

On Nov 9, 10:31 am, je...@getsidecar.com je...@getsidecar.com
wrote:
 I figured out what it was but forgot to post back. There is an error
 in your ReportUtils.php file.

 You have code that looks like this:

     if (isset($clientId)) {
       if (strpos($clientId, '@') = 0) {
         $headers[] = 'clientEmail: ' . $clientId;
       } else {
         $headers[] = 'clientCustomerId: ' . $clientId;
       }
     }

 The problem is that strpos may return 0 if the search string is not
 found (http://php.net/strpos) so while the above code will work on
 sandbox accounts it would also attempt to add an email to live
 accounts.

 I changed it to = 1 and everything worked out.

 On Sep 23, 4:48 pm, AdWords API Advisor adwordsapiadvi...@google.com
 wrote:







  Hi Jesse,

  Do you have the report ID for a report that failed to download with
  this error?

  Best,
  - Eric

  On Sep 22, 10:11 am, je...@getsidecar.com je...@getsidecar.com
  wrote:

   I'm having this same error, but only with one specific live account.
   How do I confirm the quoted settings?

   On Aug 24, 2:43 pm, AdWords API Advisor adwordsapiadvi...@google.com
   wrote:

Hi Kyle,

Can you confirm that the credentials used when creating the
AdWordsUser is an MCC and has that the account with that
clientCustomerId as a client?

Best,
- Eric Koleda, AdWords API Team

On Aug 22, 9:46 pm, Kyle (NBM) k...@nbm.com.au wrote:

 Hi there,

 I've searched through the PHP API Documentation, this AdWords API
 Group, and further abroad online and I can't find any solution for
 this error I get when I try to download reports.

 I'm using the Live API Servers and a fresh copy of the PHP Libary
 code.

 This is roughly the code I'm using (with fake Client/Report ID's):

 $user = new AdWordsUser();
 $user-SetClientId('123-456-7890');
 ReportUtils::DownloadReport(123456, 'report.csv', $user);

 The report file is successfully saved, but contains the following text
 (I've replaced the actual Report ID with 123456):

 !!!1|||123456|||AuthenticationError.CLIENT_EMAIL_INVALID???

 The DownloadReport function also throws ReportDownloadException.

 I've tried the client ID in the above format (string, with hyphen
 separators), string (no hyphens), and Integer, and all fail.

 Any ideas or solutions would be greatly appreciated!

 Cheers,

 Kyle

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Re: AuthenticationError.CLIENT_EMAIL_INVALID - PHP Client Library

2010-11-09 Thread je...@getsidecar.com 
I figured out what it was but forgot to post back. There is an error
in your ReportUtils.php file.

You have code that looks like this:

if (isset($clientId)) {
  if (strpos($clientId, '@') = 0) {
$headers[] = 'clientEmail: ' . $clientId;
  } else {
$headers[] = 'clientCustomerId: ' . $clientId;
  }
}

The problem is that strpos may return 0 if the search string is not
found (http://php.net/strpos) so while the above code will work on
sandbox accounts it would also attempt to add an email to live
accounts.

I changed it to = 1 and everything worked out.

On Sep 23, 4:48 pm, AdWords API Advisor adwordsapiadvi...@google.com
wrote:
 Hi Jesse,

 Do you have the report ID for a report that failed to download with
 this error?

 Best,
 - Eric

 On Sep 22, 10:11 am, je...@getsidecar.com je...@getsidecar.com
 wrote:







  I'm having this same error, but only with one specific live account.
  How do I confirm the quoted settings?

  On Aug 24, 2:43 pm, AdWords API Advisor adwordsapiadvi...@google.com
  wrote:

   Hi Kyle,

   Can you confirm that the credentials used when creating the
   AdWordsUser is an MCC and has that the account with that
   clientCustomerId as a client?

   Best,
   - Eric Koleda, AdWords API Team

   On Aug 22, 9:46 pm, Kyle (NBM) k...@nbm.com.au wrote:

Hi there,

I've searched through the PHP API Documentation, this AdWords API
Group, and further abroad online and I can't find any solution for
this error I get when I try to download reports.

I'm using the Live API Servers and a fresh copy of the PHP Libary
code.

This is roughly the code I'm using (with fake Client/Report ID's):

$user = new AdWordsUser();
$user-SetClientId('123-456-7890');
ReportUtils::DownloadReport(123456, 'report.csv', $user);

The report file is successfully saved, but contains the following text
(I've replaced the actual Report ID with 123456):

!!!1|||123456|||AuthenticationError.CLIENT_EMAIL_INVALID???

The DownloadReport function also throws ReportDownloadException.

I've tried the client ID in the above format (string, with hyphen
separators), string (no hyphens), and Integer, and all fail.

Any ideas or solutions would be greatly appreciated!

Cheers,

Kyle

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Re: AuthenticationError.CLIENT_EMAIL_INVALID on CampaignService but not on AccountService

2010-11-09 Thread AdWords API Advisor 
Hi Zweitze,

In the AdWords web interface, under My Account - Account access, this
clientEmail is listed as Your old, shared login.  This means the
login isn't associated with a Google account, and it may cause
problems with the v2009 and v2010 versions of the API.  In these cases
the recommended solution is to create a new Google account (http://
www.google.com/accounts/newaccount), give it access to the AdWords
account, and then use that email address as the clientEmail.

Best,
- Eric Koleda, AdWords API Team

On Nov 8, 7:14 am, Zweitze zwei...@gmail.com wrote:
 Hi all,

 I have a number of accounts, which cannot be accessed by the
 CampaignService. However, these accounts can be accessed by the
 AccountService.

 RequestIds:
 f0fcdb7a5435c1f4d11a8d61d33acf3e
 10c99c19d832f8cd559594d8c0922da2

 Now the client email addresses are indeed not email addresses, but
 that's beside the point: I don't intend to send email to them, I just
 need to access their campaigns. Also note that
 AccountService.GetAccountInfo does return information about both
 accounts.

 Those errors come from different parts of the software. About the
 first RequestId, that client email was retrieved from a call to
 AccountService.getClientAccountInfos(). Can I trust that function?

 The campaignservice used was v200909. Will it work better on v201008?

 Please acknowledge this problem and give a time frame for the
 solution.
 Thanks.

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Re: AuthenticationError.CLIENT_EMAIL_INVALID with a specific client email

2010-11-04 Thread AdWords API Advisor 
Hi lfernandes,

The clientEmail specified in this request is listed as Your old,
shared login in the AdWords web interface.  In general these are
still valid for use in the clientEmail header, but from time to time
some are rejected.  The simplest solution is to create a new Google
account (https://www.google.com/accounts/NewAccount) or GMail account
and give it access to the AdWords account.  That new email should then
be valid in the clientEmail header.

Best,
- Eric Koleda, AdWords API Team

On Nov 3, 7:31 am, live_ines inest...@gmail.com wrote:
 Hi,
 We have a set of clients and each client have a set of campaigns. For
 three specific clients we are unable to obtain information of the
 campaign and we have the following error:
 AuthenticationError.CLIENT_EMAIL_INVALID
 For all other clients work fine.
 In API v13 we could obtain information from the campaigns of those
 clients.
 We have experienced both the API v200909 and v201008 and we always get
 the same error. It seems that there is something wrong with these
 emails, but we're not seeing what can be. These emails exists and in
 the Adwords site we have access to the information of campaigns of
 those clients.

 These three emails are the first clients emails we created on the
 Adwords. Does something change about the first email created?

 Here is the answer Soap:

 soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;
 soap:Header
 ResponseHeader xmlns=https://adwords.google.com/api/adwords/cm/
 v201008requestIdeed65a2e03e009539866955b9dc957f8/requestId
 operations0/operations
 responseTime1375/responseTime
 units0/units
 /ResponseHeader
 /soap:Header
 soap:Body
 soap:Fault
 faultcodesoap:Server/faultcode
 faultstringAuthenticationError.CLIENT_EMAIL_INVALID @ ;
 trigger:'***clientEmail***' Service[CampaignService.get]/faultstring
 detail
 ApiExceptionFault xmlns=https://adwords.google.com/api/adwords/cm/
 v201008messageAuthenticationError.CLIENT_EMAIL_INVALID @ ;
 trigger:'***clientEmail***' Service[CampaignService.get]/
 messageApplicationException.TypeApiException/
 ApplicationException.Type
 errors xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance;
 xsi:type=AuthenticationErrorfieldPath/fieldPath
 trigger***clientEmail***/trigger
 errorStringAuthenticationError.CLIENT_EMAIL_INVALID/
 errorStringApiError.TypeAuthenticationError/ApiError.Type
 reasonCLIENT_EMAIL_INVALID/reason
 /errors
 /ApiExceptionFault
 /detail
 /soap:Fault
 /soap:Body
 /soap:Envelope

 I appreciate any help.

 Best regards,
 lfernandes

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Re: AuthenticationError.CLIENT_EMAIL_INVALID

2010-10-18 Thread AdWords API Advisor 
Hi,

The error indicates that the clientEmail you are setting in your
service's RequestHeader is incorrect. See 
http://code.google.com/apis/adwords/docs/headers.html
for details.

If you are writing your application for the first time, then the
AdWords API .NET library (http://code.google.com/p/google-api-adwords-
dotnet/) is a good alternative to generating your own stub classes and
dealing with SOAP errors. The library has code examples, as well as
workarounds to several issues that wsdl.exe generated code has with
AdWords API wsdls.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Oct 18, 4:07 pm, live_ines inest...@gmail.com wrote:
 Hi,
 I'm new in using Adwords api. I'm tring to migrate my aplication to
 v2009 but I have following error:
 System.Web.Services.Protocols.SoapException:
 AuthenticationError.CLIENT_EMAIL_INVALID

 Could someone help me please

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Re: AuthenticationError.CLIENT_EMAIL_INVALID

2010-10-18 Thread live_ines 
Thank you very much for your help.
The aplication that I'm migrating to v2009 was developed using no
client Library. It was develop on vb.NET.
I have fixed the problem with the
AuthenticationError.CLIENT_EMAIL_INVALID  and them I have another
error when I try to get the stats on campaignService
I'm using the folowing code :

Public Function ObtemStatsCampanha(ByVal idCampanha As Integer, ByVal
inicio As Date, ByVal fim As Date) As CampaignService.Stats

Dim res As CampaignService.Stats = Nothing
Dim campaignSelector As New CampaignService.CampaignSelector
Dim statsSelector As New CampaignService.StatsSelector
Dim id_campanhas() As Long = {idCampanha}
Dim statsDateRange As New DateRange

Dim resCampanha As New CampaignService.CampaignPage

campaignSelector.ids = id_campanhas

statsDateRange.min = inicio.Year.ToString 
(IIf(Len(inicio.Month.ToString) = 1, 0, ))  inicio.Month.ToString
 (IIf(Len(inicio.Day.ToString) = 1, 0, ))  inicio.Day.ToString
statsDateRange.max = fim.Year.ToString 
(IIf(Len(fim.Month.ToString) = 1, 0, ))  fim.Month.ToString 
(IIf(Len(fim.Day.ToString) = 1, 0, ))  fim.Day.ToString

statsSelector.dateRange = statsDateRange
campaignSelector.statsSelector = statsSelector

erro = False
Try
myCampaignService.RequestHeader = mySoapHeader
resCampanha = myCampaignService.get(campaignSelector)
Catch ex As System.Web.Services.Protocols.SoapException
erro = True
erroXML = ex.Detail
Me.GeraErroString(erroXML)
Catch ex As System.Net.WebException
erro = True
erroXML = ex.Data
Me.GeraErroString(erroXML)
End Try
ObtemStatsCampanha = resCampanha.entries(0).stats

I have the following error: System.NullReferenceException: Object
reference not set to an instance of an object on the
ObtemStatsCampanha = resCampanha.entries(0).stats
I'm doing something wrong?
I really appreciate any help.

Best regards,
lfernandes

On 18 Out, 13:12, AdWords API Advisor adwordsapiadvi...@google.com
wrote:
 Hi,

 The error indicates that the clientEmail you are setting in your
 service's RequestHeader is incorrect. 
 Seehttp://code.google.com/apis/adwords/docs/headers.html
 for details.

 If you are writing your application for the first time, then the
 AdWords API .NET library (http://code.google.com/p/google-api-adwords-
 dotnet/) is a good alternative to generating your own stub classes and
 dealing with SOAP errors. The library has code examples, as well as
 workarounds to several issues that wsdl.exe generated code has with
 AdWords API wsdls.

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Oct 18, 4:07 pm, live_ines inest...@gmail.com wrote:



  Hi,
  I'm new in using Adwords api. I'm tring to migrate my aplication to
  v2009 but I have following error:
  System.Web.Services.Protocols.SoapException:
  AuthenticationError.CLIENT_EMAIL_INVALID

  Could someone help me please- Ocultar texto citado -

 - Mostrar texto citado -

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Re: AuthenticationError.CLIENT_EMAIL_INVALID - PHP Client Library

2010-09-23 Thread AdWords API Advisor 
Hi Jesse,

Do you have the report ID for a report that failed to download with
this error?

Best,
- Eric

On Sep 22, 10:11 am, je...@getsidecar.com je...@getsidecar.com
wrote:
 I'm having this same error, but only with one specific live account.
 How do I confirm the quoted settings?

 On Aug 24, 2:43 pm, AdWords API Advisor adwordsapiadvi...@google.com
 wrote:



  Hi Kyle,

  Can you confirm that the credentials used when creating the
  AdWordsUser is an MCC and has that the account with that
  clientCustomerId as a client?

  Best,
  - Eric Koleda, AdWords API Team

  On Aug 22, 9:46 pm, Kyle (NBM) k...@nbm.com.au wrote:

   Hi there,

   I've searched through the PHP API Documentation, this AdWords API
   Group, and further abroad online and I can't find any solution for
   this error I get when I try to download reports.

   I'm using the Live API Servers and a fresh copy of the PHP Libary
   code.

   This is roughly the code I'm using (with fake Client/Report ID's):

   $user = new AdWordsUser();
   $user-SetClientId('123-456-7890');
   ReportUtils::DownloadReport(123456, 'report.csv', $user);

   The report file is successfully saved, but contains the following text
   (I've replaced the actual Report ID with 123456):

   !!!1|||123456|||AuthenticationError.CLIENT_EMAIL_INVALID???

   The DownloadReport function also throws ReportDownloadException.

   I've tried the client ID in the above format (string, with hyphen
   separators), string (no hyphens), and Integer, and all fail.

   Any ideas or solutions would be greatly appreciated!

   Cheers,

   Kyle

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Re: AuthenticationError.CLIENT_EMAIL_INVALID - PHP Client Library

2010-09-22 Thread je...@getsidecar.com 
I'm having this same error, but only with one specific live account.
How do I confirm the quoted settings?

On Aug 24, 2:43 pm, AdWords API Advisor adwordsapiadvi...@google.com
wrote:
 Hi Kyle,

 Can you confirm that the credentials used when creating the
 AdWordsUser is an MCC and has that the account with that
 clientCustomerId as a client?

 Best,
 - Eric Koleda, AdWords API Team

 On Aug 22, 9:46 pm, Kyle (NBM) k...@nbm.com.au wrote:



  Hi there,

  I've searched through the PHP API Documentation, this AdWords API
  Group, and further abroad online and I can't find any solution for
  this error I get when I try to download reports.

  I'm using the Live API Servers and a fresh copy of the PHP Libary
  code.

  This is roughly the code I'm using (with fake Client/Report ID's):

  $user = new AdWordsUser();
  $user-SetClientId('123-456-7890');
  ReportUtils::DownloadReport(123456, 'report.csv', $user);

  The report file is successfully saved, but contains the following text
  (I've replaced the actual Report ID with 123456):

  !!!1|||123456|||AuthenticationError.CLIENT_EMAIL_INVALID???

  The DownloadReport function also throws ReportDownloadException.

  I've tried the client ID in the above format (string, with hyphen
  separators), string (no hyphens), and Integer, and all fail.

  Any ideas or solutions would be greatly appreciated!

  Cheers,

  Kyle

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Re: AuthenticationError.CLIENT_EMAIL_INVALID

2010-09-08 Thread aBsTrAcT 
?

On Sep 6, 4:32 pm, aBsTrAcT m.hassan...@gmail.com wrote:
 Anyone available? Need urgent response.

 Thanks.

 On Sep 6, 1:06 pm, aBsTrAcT m.hassan...@gmail.com wrote:

  Hi,
  I am using php lib. When I Add a Campaign on live, it gives me this
  error:
  AuthenticationError.CLIENT_EMAIL_INVALID

  If I enter client id xxx-xxx- in place of email, it gives this
  error:
  AuthenticationError.CUSTOMER_NOT_FOUND

  About this client Email address, I am able to login to adwords
  account.

  Request id for email invalid call is:
  09985d637aba34dfc8a1fd4d7b66f2e3

  Any solution for this.

  I will be looking forward for a reponse.

  Thanks.

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Re: AuthenticationError.CLIENT_EMAIL_INVALID

2010-09-08 Thread AdWords API Advisor 
Hi,

Can you confirm if you are sending your request to the production
server (https://adwords.google.com) and not the sandbox server
(https://adwords-sandbox.google.com)?

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Sep 8, 11:06 am, aBsTrAcT m.hassan...@gmail.com wrote:
 ?

 On Sep 6, 4:32 pm, aBsTrAcT m.hassan...@gmail.com wrote:



  Anyone available? Need urgent response.

  Thanks.

  On Sep 6, 1:06 pm, aBsTrAcT m.hassan...@gmail.com wrote:

   Hi,
   I am using php lib. When I Add a Campaign on live, it gives me this
   error:
   AuthenticationError.CLIENT_EMAIL_INVALID

   If I enter client id xxx-xxx- in place of email, it gives this
   error:
   AuthenticationError.CUSTOMER_NOT_FOUND

   About this client Email address, I am able to login to adwords
   account.

   Request id for email invalid call is:
   09985d637aba34dfc8a1fd4d7b66f2e3

   Any solution for this.

   I will be looking forward for a reponse.

   Thanks.

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Re: AuthenticationError.CLIENT_EMAIL_INVALID

2010-09-08 Thread aBsTrAcT 
Yes, I am sending it to production server.
Default in auth.ini is sandbox but In my code I am overriding it with
Production.
https://adwords.google.com

Do you mean to say my request isn't going to production server?

Let me check it with defaults too.

On Sep 8, 11:35 am, AdWords API Advisor adwordsapiadvi...@google.com
wrote:
 Hi,

 Can you confirm if you are sending your request to the production
 server (https://adwords.google.com) and not the sandbox server
 (https://adwords-sandbox.google.com)?

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Sep 8, 11:06 am, aBsTrAcT m.hassan...@gmail.com wrote:

  ?

  On Sep 6, 4:32 pm, aBsTrAcT m.hassan...@gmail.com wrote:

   Anyone available? Need urgent response.

   Thanks.

   On Sep 6, 1:06 pm, aBsTrAcT m.hassan...@gmail.com wrote:

Hi,
I am using php lib. When I Add a Campaign on live, it gives me this
error:
AuthenticationError.CLIENT_EMAIL_INVALID

If I enter client id xxx-xxx- in place of email, it gives this
error:
AuthenticationError.CUSTOMER_NOT_FOUND

About this client Email address, I am able to login to adwords
account.

Request id for email invalid call is:
09985d637aba34dfc8a1fd4d7b66f2e3

Any solution for this.

I will be looking forward for a reponse.

Thanks.

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Re: AuthenticationError.CLIENT_EMAIL_INVALID

2010-09-08 Thread aBsTrAcT 
Yeah got it...My one of the calls were to sandbox.
Sorry my bad.

Thanks for your help.

On Sep 8, 11:35 am, AdWords API Advisor adwordsapiadvi...@google.com
wrote:
 Hi,

 Can you confirm if you are sending your request to the production
 server (https://adwords.google.com) and not the sandbox server
 (https://adwords-sandbox.google.com)?

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Sep 8, 11:06 am, aBsTrAcT m.hassan...@gmail.com wrote:

  ?

  On Sep 6, 4:32 pm, aBsTrAcT m.hassan...@gmail.com wrote:

   Anyone available? Need urgent response.

   Thanks.

   On Sep 6, 1:06 pm, aBsTrAcT m.hassan...@gmail.com wrote:

Hi,
I am using php lib. When I Add a Campaign on live, it gives me this
error:
AuthenticationError.CLIENT_EMAIL_INVALID

If I enter client id xxx-xxx- in place of email, it gives this
error:
AuthenticationError.CUSTOMER_NOT_FOUND

About this client Email address, I am able to login to adwords
account.

Request id for email invalid call is:
09985d637aba34dfc8a1fd4d7b66f2e3

Any solution for this.

I will be looking forward for a reponse.

Thanks.

-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: AuthenticationError.CLIENT_EMAIL_INVALID

2010-09-06 Thread aBsTrAcT 
Anyone available? Need urgent response.

Thanks.

On Sep 6, 1:06 pm, aBsTrAcT m.hassan...@gmail.com wrote:
 Hi,
 I am using php lib. When I Add a Campaign on live, it gives me this
 error:
 AuthenticationError.CLIENT_EMAIL_INVALID

 If I enter client id xxx-xxx- in place of email, it gives this
 error:
 AuthenticationError.CUSTOMER_NOT_FOUND

 About this client Email address, I am able to login to adwords
 account.

 Request id for email invalid call is:
 09985d637aba34dfc8a1fd4d7b66f2e3

 Any solution for this.

 I will be looking forward for a reponse.

 Thanks.

-- 
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Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
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Re: AuthenticationError.CLIENT_EMAIL_INVALID - PHP Client Library

2010-08-24 Thread AdWords API Advisor 
Hi Kyle,

Can you confirm that the credentials used when creating the
AdWordsUser is an MCC and has that the account with that
clientCustomerId as a client?

Best,
- Eric Koleda, AdWords API Team

On Aug 22, 9:46 pm, Kyle (NBM) k...@nbm.com.au wrote:
 Hi there,

 I've searched through the PHP API Documentation, this AdWords API
 Group, and further abroad online and I can't find any solution for
 this error I get when I try to download reports.

 I'm using the Live API Servers and a fresh copy of the PHP Libary
 code.

 This is roughly the code I'm using (with fake Client/Report ID's):

 $user = new AdWordsUser();
 $user-SetClientId('123-456-7890');
 ReportUtils::DownloadReport(123456, 'report.csv', $user);

 The report file is successfully saved, but contains the following text
 (I've replaced the actual Report ID with 123456):

 !!!1|||123456|||AuthenticationError.CLIENT_EMAIL_INVALID???

 The DownloadReport function also throws ReportDownloadException.

 I've tried the client ID in the above format (string, with hyphen
 separators), string (no hyphens), and Integer, and all fail.

 Any ideas or solutions would be greatly appreciated!

 Cheers,

 Kyle

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Re: AuthenticationError.CLIENT_EMAIL_INVALID on V2009 services only

2010-04-28 Thread AdWords API Advisor 
Hi Marco,

To debug this issue I'll need some more specific information about
your account.  Can you please send the following information to
adwordsapiadvi...@google.com:

- The email address used to generate the authToken.
- The email address in the clientEmail header.

After you've done that please respond to this thread so I will know to
check that inbox.

Best,
- Eric Koleda, AdWords API Team

On Apr 27, 8:54 am, Marco marcovdk...@gmail.com wrote:
 We have an MCC Account that contains hundreds of other (MCC) accounts.
 All of them work fine except for one,  that will only allow us to use
 the V13 services (ReportService, AccountService etc.). Because the
 other accounts are working great, the problem should not be in the
 AuthorizationToken as far as I can see and it is not using a legacy
 login. When retrieving the client accounts of the MCC that contains
 this account I do find it in the array. So it seems that this error is
 caused by something specific to V2009.

 Does someone have any idea about what else can cause this message?

 SOAP request/response:

 ?xml version=1.0 encoding=UTF-8?
 soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/
 envelope/ xmlns:xsd=http://www.w3.org/2001/XMLSchema;
 xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance;
         soapenv:Header
                 ns1:RequestHeader 
 soapenv:actor=http://schemas.xmlsoap.org/soap/
 actor/next soapenv:mustUnderstand=0 xmlns:ns1=https://
 adwords.google.com/api/adwords/cm/v200909
                         ns1:authToken 
 xmlns:ns1=https://adwords.google.com/api/adwords/cm/
 v200909**/ns1:authToken
                         ns1:clientEmail**clientaccount**/ns1:clientEmail
                         ns1:developerToken**devtoken**/ns1:developerToken
                         ns1:userAgent**useragent**/ns1:userAgent
                         ns1:validateOnlyfalse/ns1:validateOnly
                 /ns1:RequestHeader
         /soapenv:Header
         soapenv:Body
                 get xmlns=https://adwords.google.com/api/adwords/cm/
 v200909selector//get
         /soapenv:Body
 /soapenv:Envelope

 ---

 ?xml version=1.0 encoding=UTF-8?
 soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;
         soap:Header
                 ResponseHeader 
 xmlns=https://adwords.google.com/api/adwords/cm/
 v200909
                         
 requestId0b11991f1c0ae9e1800cd86cd6f0754f/requestId
                         operations0/operations
                         responseTime3715/responseTime
                         units0/units
                 /ResponseHeader
         /soap:Header
         soap:Body
                 soap:Fault
                         faultcodesoap:Server/faultcode
                         faultstringAuthenticationError.CLIENT_EMAIL_INVALID 
 @ ;
 trigger:'**clientaccount**' Service[CampaignService.get]/faultstring
                         detail
                                 ApiExceptionFault 
 xmlns=https://adwords.google.com/api/adwords/
 cm/v200909
                                 
 messageAuthenticationError.CLIENT_EMAIL_INVALID @ ;
 trigger:'**clientaccount**' Service[CampaignService.get]/message
                                 ApplicationException.TypeApiException/
 ApplicationException.Type
                                 errors xsi:type=AuthenticationError 
 xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance;
                                         fieldPath/
                                         trigger**clientaccount**/trigger
                                         
 ApiError.TypeAuthenticationError/ApiError.Type
                                         reasonCLIENT_EMAIL_INVALID/reason
                                 /errors
                                 /ApiExceptionFault
                         /detail
                 /soap:Fault
         /soap:Body
 /soap:Envelope

 --
 =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
 Have you migrated to v200909 yet?
 The v13 sunset is on April 22, 2010.

 Also find us on our blog and discussion 
 group:http://adwordsapi.blogspot.comhttp://groups.google.com/group/adwords-api
 =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

 You received this message because you are subscribed to the Google
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 For more options, visit this group 
 athttp://groups.google.com/group/adwords-api?hl=en

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Have you migrated to v200909 yet?
The v13 sunset is on April 22, 2010.

Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
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AdWords API Re: AuthenticationError.CLIENT_EMAIL_INVALID

2010-03-17 Thread AdWords API Advisor 
Hi Jeff,

Can you post the value of the requestId header that comes back in the
SOAP XML response when you get this error?

Best,
- Eric

On Mar 16, 2:05 pm, Achal Rastogi semr...@gmail.com wrote:
 Hi Eric,

 I just upgraded our java client lib to 7.1.0. It resolved the memory
 issue but I am still seeing a lot of
 AuthenticationError.CLIENT_EMAIL_INVALID errors which failed our bid
 update. Any suggestion on a workaround?

 thanks
 Jeff

 On Mar 15, 7:17 am, AdWords API Advisor adwordsapiadvi...@google.com
 wrote:



  Hi Jeff,

  We recently pushed out an update that should help resolve these types
  of errors.  Please run your test again and let us know if you run into
  any problems.

  Best,
  - Eric Koleda, AdWords API Team

  On Mar 12, 6:29 pm, jeff hl5...@gmail.com wrote:

   got the error below during bid value update while we were stress
   testing api 2009 migration. weird thing is it is intermittent for the
   same email/account.

   Caused by: AuthenticationError.CLIENT_EMAIL_INVALID@ ; trigger:'sam
   +go...@...

   we simply propagate the email to the credentials map like this:
   credentials.put(clientId, clientMail);

   any idea on what might be wrong?

   thanks
   Jeff

-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Have you migrated to v200909 yet?
The v13 sunset is on April 22, 2010.

Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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AdWords API Re: AuthenticationError.CLIENT_EMAIL_INVALID

2010-03-16 Thread Achal Rastogi 
Hi Eric,

I just upgraded our java client lib to 7.1.0. It resolved the memory
issue but I am still seeing a lot of
AuthenticationError.CLIENT_EMAIL_INVALID errors which failed our bid
update. Any suggestion on a workaround?

thanks
Jeff

On Mar 15, 7:17 am, AdWords API Advisor adwordsapiadvi...@google.com
wrote:
 Hi Jeff,

 We recently pushed out an update that should help resolve these types
 of errors.  Please run your test again and let us know if you run into
 any problems.

 Best,
 - Eric Koleda, AdWords API Team

 On Mar 12, 6:29 pm, jeff hl5...@gmail.com wrote:

  got the error below during bid value update while we were stress
  testing api 2009 migration. weird thing is it is intermittent for the
  same email/account.

  Caused by: AuthenticationError.CLIENT_EMAIL_INVALID@ ; trigger:'sam
  +go...@...

  we simply propagate the email to the credentials map like this:
  credentials.put(clientId, clientMail);

  any idea on what might be wrong?

  thanks
  Jeff



-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Have you migrated to v200909 yet?
The v13 sunset is on April 22, 2010.

Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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AdWords API Re: AuthenticationError.CLIENT_EMAIL_INVALID

2010-03-15 Thread AdWords API Advisor 
Hi Jeff,

We recently pushed out an update that should help resolve these types
of errors.  Please run your test again and let us know if you run into
any problems.

Best,
- Eric Koleda, AdWords API Team

On Mar 12, 6:29 pm, jeff hl5...@gmail.com wrote:
 got the error below during bid value update while we were stress
 testing api 2009 migration. weird thing is it is intermittent for the
 same email/account.

 Caused by: AuthenticationError.CLIENT_EMAIL_INVALID @ ; trigger:'sam
 +go...@...

 we simply propagate the email to the credentials map like this:
 credentials.put(clientId, clientMail);

 any idea on what might be wrong?

 thanks
 Jeff

-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Have you migrated to v200909 yet?
The v13 sunset is on April 22, 2010.

Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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