[AFMUG] OT: Ticketing Rage

[Nate Burke]

 Working with a vendor, they take 24 hours to reply to each ticket 
update, but it seems they don't even bother to read anything I've 
submitted previous with troubleshooting steps already taken, or the 
configuration and environment that is in use.  I've had a ticket open 
for 3 days now, and their latest reply was that the issue is a NAT 
setting and that will fix the problem.  THERE IS NO NAT, Every update 
I've given you says there is no NAT.  I've even given you the WAN 
Address information and the specific steps to replicate the issue.  Why 
can't they read the previous tickets before making a reply.



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[AFMUG] Medium Duty Bucket Trucks

[Jason McKemie]

I'm currently in the market for a bucket truck, and it looks like a medium
duty (especially those that require a CDL) truck is noticably cheaper than
the closest equivalent F550. Is anyone using these? Thoughts?

Thanks.
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Re: [AFMUG] Field Ops Structure

[Steve Jones]

completing work orders basically.

Their job is to know whats required of each work order and ensuring their
team has the competencies to complete. If their team lacks the competency,
then they know what staff resources to request.  like a working foreman.
Ideally theyll have proficiencies in all areas to step in and pick up the
slack. but you dont want a guy who can feather an excavators controls
running jobs, you want him running excavators. pay your excavator really
well so he doesnt want to be a team leader though. If the crew leader sees
that one of the techs on his team has an excellent proficiency in splicing,
give that tech some extra dough, now hes an available splicing staff
resource. If another team leader has a splice heavy work order, then they
can trade staff resources as long as it doesnt exceed that work orders
staff expense.


On Thu, Sep 16, 2021 at 1:50 PM Gino A. Villarini  wrote:

> What are the responsibilities of the team leader? Beyond beating?
>
>
>
> *From: *AF  on behalf of Steve Jones <
> thatoneguyst...@gmail.com>
> *Date: *Thursday, September 16, 2021 at 2:45 PM
> *To: *AnimalFarm Microwave Users Group 
> *Subject: *Re: [AFMUG] Field Ops Structure
>
> star beating them every day. the ones who can take the most beatins, make
> them regional team leaders. give each team leader a tower hand and two
> techs to manage, reassign the techs and tower hands as needed. team leader
> would need to not only take the beatings but be able to manage the jobs,
> identify the strengths and weaknesses his team has, request staff resources
> where the shortcomings are. let them know the beatings will continue until
> morale improves.
>
> Basically, while beating you most compensated guy, you offer him the staff
> resources to complete what he needs. The more productive he is, the better
> compensated staff resources hes allotted. Eventually the low compensated
> idiots get shifted out the door
>
>
>
> On Thu, Sep 16, 2021 at 11:50 AM Gino A. Villarini 
> wrote:
>
> How are you guys structuring your field ops? Do you have different levels
> of installers? With diff competencies and compensation?
>
>
>
> We are struggling with some growing pains on this.  Currently have 25
> installer/techs and 6 tower hands, looking to double that number in the
> next 6 months but need structure.
>
> *Gino** Villarini *
> Founder/President
> @gvillarini
> t: 787.273.4143 Ext. 204
>
> [image: Image removed by sender. aeronet-logo] 
>
> [image: Image removed by sender. inc500]
> 
>
> [image: Image removed by sender. fb-logo]
> 
>
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>
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> 
>
> [image: Image removed by sender. tw-logo]
> 
>
>
> [image: Image removed by sender. yt-logo]
> 
>
> www.aeronetpr.com | Metro Office Park #18 Suite 304 Guaynabo, PR 00968
>
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Re: [AFMUG] amazon problem

[fiberrun]

Well, I guess that is one way of solving the problem :)

 

 

- Jared

 
 

Sent: Thursday, September 16, 2021
From: "Jan-GAMs" 
To: af@af.afmug.com
Subject: Re: [AFMUG] amazon problem


The board of directors would rather shut us down than spend one more dime

On 9/16/21 10:17, Steve Jones wrote:


I dont know if cgnat will address that or not.
 

But 50 users, each with 5 devices is 250 devices. That can get you a flag.

 

If your corporate owns the ASN, they would need to allocate you some more IP space or have their OPs get their ASNs whitelisted with all the usual suspects

 


On Thu, Sep 16, 2021, 11:43 AM Jan-GAMs  wrote:



all of them, over 50

On 9/16/21 03:50, Jim Bouse [Brazos WiFi] wrote:



How many customers do you have behind 1 public IP?

 


Jim Bouse
Owner - Brazos WiFi
979-985-5912
http://www.brazoswifi.com


 



From: AF  On Behalf Of  Jan-GAMs
Sent: Thursday, September 16, 2021 3:39 AM
To: af@af.afmug.com
Subject: Re: [AFMUG] amazon problem



 

It does not appear so, the dashboard indicates the router is in bridge mode, we are not "natting".

The problem with Amazon Prime is effecting one customer with their "Fire" toys that we know about.  A couple other customers with "Roku" devices say they are not having issues with their "Prime".  It's really looking like Amazon is being a "Dick" by picking on one or some of our customers.  Our corporate office has informed me that they have "opened a ticket" with Amazon to get this corrected.  We're a small wisp that is owned by a larger fiber outfit, we'll soon disappear as the fiber-build gets here.  If our dissatisfied customers go to a competitor, then they won't automatically get our fiber when available so this arbitrary Amazon Dickiness will effect our bottomline.


On 9/16/21 00:27, Forrest Christian (List Account) wrote:




One way they detect a proxy is by looking at number of people behind one IP.  Are you natting your customers?  


 



On Thu, Sep 16, 2021, 12:39 AM Jan-GAMs  wrote:



Yes, except we aren't using a VPN or a proxy that I know about.

On 9/15/21 18:22, Chuck McCown via AF wrote:
> Yeah, I have heard about this.  VPNs using what is considered regular
> residential IPs are poisoning the well for everyone.  Amazon and other
> streamers are just using the big hammer rather than finesse to shut
> them down.  Actually they will never be able to totally shut them down.
>
> -Original Message- From: Jan-GAMs
> Sent: Wednesday, September 15, 2021 5:10 PM
> To: af@af.afmug.com
> Subject: [AFMUG] amazon problem
>
> We're a small wisp and some of our customers just started to complain
> about their Amazon Prime.
>
> Anyone having trouble with amazon complaining about your ISP? I've got
> customers telling me they can't connect to their amazon prime anymore.
> This message shows up: "Your device is connected to the Internet using a
> VPN or proxy service.  Please disable it and try again.  For more help,
> go to amazon.com/pv-vpn."  Of course that is even more useless.
>
>

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Re: [AFMUG] Field Ops Structure

[Gino A. Villarini]

What are the responsibilities of the team leader? Beyond beating?

From: AF  on behalf of Steve Jones 

Date: Thursday, September 16, 2021 at 2:45 PM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] Field Ops Structure
star beating them every day. the ones who can take the most beatins, make them 
regional team leaders. give each team leader a tower hand and two techs to 
manage, reassign the techs and tower hands as needed. team leader would need to 
not only take the beatings but be able to manage the jobs, identify the 
strengths and weaknesses his team has, request staff resources where the 
shortcomings are. let them know the beatings will continue until morale 
improves.
Basically, while beating you most compensated guy, you offer him the staff 
resources to complete what he needs. The more productive he is, the better 
compensated staff resources hes allotted. Eventually the low compensated idiots 
get shifted out the door

On Thu, Sep 16, 2021 at 11:50 AM Gino A. Villarini 
mailto:g...@aeronetpr.com>> wrote:
How are you guys structuring your field ops? Do you have different levels of 
installers? With diff competencies and compensation?

We are struggling with some growing pains on this.  Currently have 25 
installer/techs and 6 tower hands, looking to double that number in the next 6 
months but need structure.

Gino Villarini
Founder/President
@gvillarini
t: 787.273.4143 Ext. 204
[Image removed by sender. aeronet-logo]
[Image removed by sender. inc500]
[Image removed by sender. fb-logo]
[Image removed by sender. 
insta-logo]
[Image removed by sender. 
in-logo]
[Image removed by sender. 
tw-logo]
[Image removed by sender. 
yt-logo]
www.aeronetpr.com | Metro Office Park #18 Suite 304 
Guaynabo, PR 00968
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Re: [AFMUG] Field Ops Structure

[Steve Jones]

star beating them every day. the ones who can take the most beatins, make
them regional team leaders. give each team leader a tower hand and two
techs to manage, reassign the techs and tower hands as needed. team leader
would need to not only take the beatings but be able to manage the jobs,
identify the strengths and weaknesses his team has, request staff resources
where the shortcomings are. let them know the beatings will continue until
morale improves.
Basically, while beating you most compensated guy, you offer him the staff
resources to complete what he needs. The more productive he is, the better
compensated staff resources hes allotted. Eventually the low compensated
idiots get shifted out the door

On Thu, Sep 16, 2021 at 11:50 AM Gino A. Villarini 
wrote:

> How are you guys structuring your field ops? Do you have different levels
> of installers? With diff competencies and compensation?
>
>
>
> We are struggling with some growing pains on this.  Currently have 25
> installer/techs and 6 tower hands, looking to double that number in the
> next 6 months but need structure.
>
> *Gino*
> *Villarini *Founder/President
> @gvillarini
> t: 787.273.4143 Ext. 204
> [image: aeronet-logo]  [image: inc500]
>  [image: fb-logo]
>   [image: insta-logo]
>   [image: in-logo]
>   [image:
> tw-logo]
> 
>   [image: yt-logo]
> 
> www.aeronetpr.com | Metro Office Park #18 Suite 304 Guaynabo, PR 00968
>
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Re: [AFMUG] amazon problem

[Jan-GAMs]

The board of directors would rather shut us down than spend one more dime

On 9/16/21 10:17, Steve Jones wrote:

I dont know if cgnat will address that or not.

But 50 users, each with 5 devices is 250 devices. That can get you a flag.

If your corporate owns the ASN, they would need to allocate you some 
more IP space or have their OPs get their ASNs whitelisted with all 
the usual suspects


On Thu, Sep 16, 2021, 11:43 AM Jan-GAMs  wrote:

all of them, over 50

On 9/16/21 03:50, Jim Bouse [Brazos WiFi] wrote:


How many customers do you have behind 1 public IP?

Jim Bouse
Owner - Brazos WiFi
979-985-5912
http://www.brazoswifi.com 

*From:* AF 
 *On Behalf Of * Jan-GAMs
*Sent:* Thursday, September 16, 2021 3:39 AM
*To:* af@af.afmug.com
*Subject:* Re: [AFMUG] amazon problem

It does not appear so, the dashboard indicates the router is in
bridge mode, we are not "natting".

The problem with Amazon Prime is effecting one customer with
their "Fire" toys that we know about.  A couple other customers
with "Roku" devices say they are not having issues with their
"Prime".  It's really looking like Amazon is being a "Dick" by
picking on one or some of our customers.  Our corporate office
has informed me that they have "opened a ticket" with Amazon to
get this corrected.  We're a small wisp that is owned by a larger
fiber outfit, we'll soon disappear as the fiber-build gets here. 
If our dissatisfied customers go to a competitor, then they won't
automatically get our fiber when available so this arbitrary
Amazon Dickiness will effect our bottomline.

On 9/16/21 00:27, Forrest Christian (List Account) wrote:

One way they detect a proxy is by looking at number of people
behind one IP.  Are you natting your customers?

On Thu, Sep 16, 2021, 12:39 AM Jan-GAMs
 wrote:

Yes, except we aren't using a VPN or a proxy that I know
about.

On 9/15/21 18:22, Chuck McCown via AF wrote:
> Yeah, I have heard about this.  VPNs using what is
considered regular
> residential IPs are poisoning the well for everyone. 
Amazon and other
> streamers are just using the big hammer rather than
finesse to shut
> them down.  Actually they will never be able to totally
shut them down.
>
> -Original Message- From: Jan-GAMs
> Sent: Wednesday, September 15, 2021 5:10 PM
> To: af@af.afmug.com
> Subject: [AFMUG] amazon problem
>
> We're a small wisp and some of our customers just
started to complain
> about their Amazon Prime.
>
> Anyone having trouble with amazon complaining about
your ISP? I've got
> customers telling me they can't connect to their amazon
prime anymore.
> This message shows up: "Your device is connected to the
Internet using a
> VPN or proxy service.  Please disable it and try
again.  For more help,
> go to amazon.com/pv-vpn ." Of
course that is even more useless.
>
>

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Re: [AFMUG] Duct

[Robert]

Sounds like a problem with possum meth addicts...

On 9/16/21 10:32 AM, Cameron Crum wrote:

I hate when the possums suck on the gas and then mess with the wires.


On Thu, Sep 16, 2021 at 12:31 PM Steve Jones 
mailto:thatoneguyst...@gmail.com>> wrote:


Lol, that's fair. But that was possums and electrical

On Thu, Sep 16, 2021, 12:27 PM Cameron Crum mailto:cc...@murcevilo.com>> wrote:

Didn't he have a fire? Hmmm...

On Thu, Sep 16, 2021 at 12:21 PM Steve Jones
mailto:thatoneguyst...@gmail.com>>
wrote:

My dad may or may not use it for natural gas

On Thu, Sep 16, 2021, 12:06 PM Chuck McCown via AF
mailto:af@af.afmug.com>> wrote:

Poly pipe for sprinklers is half to 1/4th the price of
PEX.
*From:* TJ Trout
*Sent:* Thursday, September 16, 2021 10:57 AM
*To:* AnimalFarm Microwave Users Group
*Subject:* Re: [AFMUG] Duct

https://www.homedepot.com/b/Plumbing-Pipe-Fittings-Pipe-PEX-Pipe/UV-Resistant/N-5yc1vZ1z18i33Z1z1nc6u


On Thu, Sep 16, 2021, 9:22 AM Chuck McCown via AF
 wrote:

From a PEX manufacturer’s site:
“Do not install … within 5 ft. of direct view from
fluorescent and LED lighting without protecting
the pipe with a UV-blocking material.”
Physical effects - The long-term performance of
PEX will be damaged by excessive UV radiation from
sunlight, especially when tubing is used in
chlorinated hot-water systems after exposure (i.e.
potential reduced lifetime) - PEX should not be
stored outdoors - Users should keep PEX stored
indoors in the original packaging prior to
installation for protection against UV/sunlight
and other potential hazards
*From:* TJ Trout
*Sent:* Thursday, September 16, 2021 9:12 AM
*To:* AnimalFarm Microwave Users Group
*Subject:* Re: [AFMUG] Duct
He said in ground, I think pex is very close to
normal hdpe innerduct.
Both pex and black water line are at the hardware
store, irrigation supply and Amazon.
On Thu, Sep 16, 2021, 8:07 AM Matt
 wrote:

>
> black waterline works cheap too

Where do get this and what is it exactly called?

>> pex tubing, cheap as dirt
>>
>> On Wed, Sep 15, 2021 at 4:50 PM Matt
 wrote:
>>>
>>> What is everyone using as a duct for
shorter runs to bury cat5 or
>>> fiber in? Looking for something cheap for
mostly cat5. It's a pain to
>>> have direct burial stuff struck etc. then
have to redo the entire run.
>>>

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Re: [AFMUG] Duct

[Cameron Crum]

I hate when the possums suck on the gas and then mess with the wires.


On Thu, Sep 16, 2021 at 12:31 PM Steve Jones 
wrote:

> Lol, that's fair. But that was possums and electrical
>
> On Thu, Sep 16, 2021, 12:27 PM Cameron Crum  wrote:
>
>> Didn't he have a fire? Hmmm...
>>
>> On Thu, Sep 16, 2021 at 12:21 PM Steve Jones 
>> wrote:
>>
>>> My dad may or may not use it for natural gas
>>>
>>> On Thu, Sep 16, 2021, 12:06 PM Chuck McCown via AF 
>>> wrote:
>>>
 Poly pipe for sprinklers is half to 1/4th the price of PEX.

 *From:* TJ Trout
 *Sent:* Thursday, September 16, 2021 10:57 AM
 *To:* AnimalFarm Microwave Users Group
 *Subject:* Re: [AFMUG] Duct


 https://www.homedepot.com/b/Plumbing-Pipe-Fittings-Pipe-PEX-Pipe/UV-Resistant/N-5yc1vZ1z18i33Z1z1nc6u

 On Thu, Sep 16, 2021, 9:22 AM Chuck McCown via AF 
 wrote:

> From a PEX manufacturer’s site:
>
> “Do not install … within 5 ft. of direct view from fluorescent and LED
> lighting without protecting the pipe with a UV-blocking material.”
>
> Physical effects - The long-term performance of PEX will be damaged by
> excessive UV radiation from sunlight, especially when tubing is used in
> chlorinated hot-water systems after exposure (i.e. potential reduced
> lifetime) - PEX should not be stored outdoors - Users should keep PEX
> stored indoors in the original packaging prior to installation for
> protection against UV/sunlight and other potential hazards
>
> *From:* TJ Trout
> *Sent:* Thursday, September 16, 2021 9:12 AM
> *To:* AnimalFarm Microwave Users Group
> *Subject:* Re: [AFMUG] Duct
>
> He said in ground, I think pex is very close to normal hdpe
> innerduct.
>
> Both pex and black water line are at the hardware store, irrigation
> supply and Amazon.
>
> On Thu, Sep 16, 2021, 8:07 AM Matt 
> wrote:
>
>> >
>> > black waterline works cheap too
>>
>> Where do get this and what is it exactly called?
>>
>> >> pex tubing, cheap as dirt
>> >>
>> >> On Wed, Sep 15, 2021 at 4:50 PM Matt 
>> wrote:
>> >>>
>> >>> What is everyone using as a duct for shorter runs to bury cat5 or
>> >>> fiber in?  Looking for something cheap for mostly cat5. It's a
>> pain to
>> >>> have direct burial stuff struck etc. then have to redo the entire
>> run.
>> >>>
>>
>> --
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>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
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Re: [AFMUG] Duct

[Steve Jones]

Lol, that's fair. But that was possums and electrical

On Thu, Sep 16, 2021, 12:27 PM Cameron Crum  wrote:

> Didn't he have a fire? Hmmm...
>
> On Thu, Sep 16, 2021 at 12:21 PM Steve Jones 
> wrote:
>
>> My dad may or may not use it for natural gas
>>
>> On Thu, Sep 16, 2021, 12:06 PM Chuck McCown via AF 
>> wrote:
>>
>>> Poly pipe for sprinklers is half to 1/4th the price of PEX.
>>>
>>> *From:* TJ Trout
>>> *Sent:* Thursday, September 16, 2021 10:57 AM
>>> *To:* AnimalFarm Microwave Users Group
>>> *Subject:* Re: [AFMUG] Duct
>>>
>>>
>>> https://www.homedepot.com/b/Plumbing-Pipe-Fittings-Pipe-PEX-Pipe/UV-Resistant/N-5yc1vZ1z18i33Z1z1nc6u
>>>
>>> On Thu, Sep 16, 2021, 9:22 AM Chuck McCown via AF 
>>> wrote:
>>>
 From a PEX manufacturer’s site:

 “Do not install … within 5 ft. of direct view from fluorescent and LED
 lighting without protecting the pipe with a UV-blocking material.”

 Physical effects - The long-term performance of PEX will be damaged by
 excessive UV radiation from sunlight, especially when tubing is used in
 chlorinated hot-water systems after exposure (i.e. potential reduced
 lifetime) - PEX should not be stored outdoors - Users should keep PEX
 stored indoors in the original packaging prior to installation for
 protection against UV/sunlight and other potential hazards

 *From:* TJ Trout
 *Sent:* Thursday, September 16, 2021 9:12 AM
 *To:* AnimalFarm Microwave Users Group
 *Subject:* Re: [AFMUG] Duct

 He said in ground, I think pex is very close to normal hdpe innerduct.

 Both pex and black water line are at the hardware store, irrigation
 supply and Amazon.

 On Thu, Sep 16, 2021, 8:07 AM Matt  wrote:

> >
> > black waterline works cheap too
>
> Where do get this and what is it exactly called?
>
> >> pex tubing, cheap as dirt
> >>
> >> On Wed, Sep 15, 2021 at 4:50 PM Matt 
> wrote:
> >>>
> >>> What is everyone using as a duct for shorter runs to bury cat5 or
> >>> fiber in?  Looking for something cheap for mostly cat5. It's a
> pain to
> >>> have direct burial stuff struck etc. then have to redo the entire
> run.
> >>>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
 --
 --
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 http://af.afmug.com/mailman/listinfo/af_af.afmug.com

 --
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 AF@af.afmug.com
 http://af.afmug.com/mailman/listinfo/af_af.afmug.com

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Re: [AFMUG] Duct

[Cameron Crum]

Didn't he have a fire? Hmmm...

On Thu, Sep 16, 2021 at 12:21 PM Steve Jones 
wrote:

> My dad may or may not use it for natural gas
>
> On Thu, Sep 16, 2021, 12:06 PM Chuck McCown via AF 
> wrote:
>
>> Poly pipe for sprinklers is half to 1/4th the price of PEX.
>>
>> *From:* TJ Trout
>> *Sent:* Thursday, September 16, 2021 10:57 AM
>> *To:* AnimalFarm Microwave Users Group
>> *Subject:* Re: [AFMUG] Duct
>>
>>
>> https://www.homedepot.com/b/Plumbing-Pipe-Fittings-Pipe-PEX-Pipe/UV-Resistant/N-5yc1vZ1z18i33Z1z1nc6u
>>
>> On Thu, Sep 16, 2021, 9:22 AM Chuck McCown via AF 
>> wrote:
>>
>>> From a PEX manufacturer’s site:
>>>
>>> “Do not install … within 5 ft. of direct view from fluorescent and LED
>>> lighting without protecting the pipe with a UV-blocking material.”
>>>
>>> Physical effects - The long-term performance of PEX will be damaged by
>>> excessive UV radiation from sunlight, especially when tubing is used in
>>> chlorinated hot-water systems after exposure (i.e. potential reduced
>>> lifetime) - PEX should not be stored outdoors - Users should keep PEX
>>> stored indoors in the original packaging prior to installation for
>>> protection against UV/sunlight and other potential hazards
>>>
>>> *From:* TJ Trout
>>> *Sent:* Thursday, September 16, 2021 9:12 AM
>>> *To:* AnimalFarm Microwave Users Group
>>> *Subject:* Re: [AFMUG] Duct
>>>
>>> He said in ground, I think pex is very close to normal hdpe innerduct.
>>>
>>> Both pex and black water line are at the hardware store, irrigation
>>> supply and Amazon.
>>>
>>> On Thu, Sep 16, 2021, 8:07 AM Matt  wrote:
>>>
 >
 > black waterline works cheap too

 Where do get this and what is it exactly called?

 >> pex tubing, cheap as dirt
 >>
 >> On Wed, Sep 15, 2021 at 4:50 PM Matt 
 wrote:
 >>>
 >>> What is everyone using as a duct for shorter runs to bury cat5 or
 >>> fiber in?  Looking for something cheap for mostly cat5. It's a pain
 to
 >>> have direct burial stuff struck etc. then have to redo the entire
 run.
 >>>

 --
 AF mailing list
 AF@af.afmug.com
 http://af.afmug.com/mailman/listinfo/af_af.afmug.com

>>> --
>>> --
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>>> AF@af.afmug.com
>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>>
>>> --
>>> AF mailing list
>>> AF@af.afmug.com
>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>>
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Re: [AFMUG] Duct

[Steve Jones]

My dad may or may not use it for natural gas

On Thu, Sep 16, 2021, 12:06 PM Chuck McCown via AF  wrote:

> Poly pipe for sprinklers is half to 1/4th the price of PEX.
>
> *From:* TJ Trout
> *Sent:* Thursday, September 16, 2021 10:57 AM
> *To:* AnimalFarm Microwave Users Group
> *Subject:* Re: [AFMUG] Duct
>
>
> https://www.homedepot.com/b/Plumbing-Pipe-Fittings-Pipe-PEX-Pipe/UV-Resistant/N-5yc1vZ1z18i33Z1z1nc6u
>
> On Thu, Sep 16, 2021, 9:22 AM Chuck McCown via AF  wrote:
>
>> From a PEX manufacturer’s site:
>>
>> “Do not install … within 5 ft. of direct view from fluorescent and LED
>> lighting without protecting the pipe with a UV-blocking material.”
>>
>> Physical effects - The long-term performance of PEX will be damaged by
>> excessive UV radiation from sunlight, especially when tubing is used in
>> chlorinated hot-water systems after exposure (i.e. potential reduced
>> lifetime) - PEX should not be stored outdoors - Users should keep PEX
>> stored indoors in the original packaging prior to installation for
>> protection against UV/sunlight and other potential hazards
>>
>> *From:* TJ Trout
>> *Sent:* Thursday, September 16, 2021 9:12 AM
>> *To:* AnimalFarm Microwave Users Group
>> *Subject:* Re: [AFMUG] Duct
>>
>> He said in ground, I think pex is very close to normal hdpe innerduct.
>>
>> Both pex and black water line are at the hardware store, irrigation
>> supply and Amazon.
>>
>> On Thu, Sep 16, 2021, 8:07 AM Matt  wrote:
>>
>>> >
>>> > black waterline works cheap too
>>>
>>> Where do get this and what is it exactly called?
>>>
>>> >> pex tubing, cheap as dirt
>>> >>
>>> >> On Wed, Sep 15, 2021 at 4:50 PM Matt 
>>> wrote:
>>> >>>
>>> >>> What is everyone using as a duct for shorter runs to bury cat5 or
>>> >>> fiber in?  Looking for something cheap for mostly cat5. It's a pain
>>> to
>>> >>> have direct burial stuff struck etc. then have to redo the entire
>>> run.
>>> >>>
>>>
>>> --
>>> AF mailing list
>>> AF@af.afmug.com
>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>>
>> --
>> --
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>>
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Re: [AFMUG] amazon problem

[Steve Jones]

I dont know if cgnat will address that or not.

But 50 users, each with 5 devices is 250 devices. That can get you a flag.

If your corporate owns the ASN, they would need to allocate you some more
IP space or have their OPs get their ASNs whitelisted with all the usual
suspects

On Thu, Sep 16, 2021, 11:43 AM Jan-GAMs  wrote:

> all of them, over 50
> On 9/16/21 03:50, Jim Bouse [Brazos WiFi] wrote:
>
> How many customers do you have behind 1 public IP?
>
>
>
> Jim Bouse
> Owner - Brazos WiFi
> 979-985-5912
> http://www.brazoswifi.com
>
>
>
> *From:* AF   *On Behalf
> Of * Jan-GAMs
> *Sent:* Thursday, September 16, 2021 3:39 AM
> *To:* af@af.afmug.com
> *Subject:* Re: [AFMUG] amazon problem
>
>
>
> It does not appear so, the dashboard indicates the router is in bridge
> mode, we are not "natting".
>
> The problem with Amazon Prime is effecting one customer with their "Fire"
> toys that we know about.  A couple other customers with "Roku" devices say
> they are not having issues with their "Prime".  It's really looking like
> Amazon is being a "Dick" by picking on one or some of our customers.  Our
> corporate office has informed me that they have "opened a ticket" with
> Amazon to get this corrected.  We're a small wisp that is owned by a larger
> fiber outfit, we'll soon disappear as the fiber-build gets here.  If our
> dissatisfied customers go to a competitor, then they won't automatically
> get our fiber when available so this arbitrary Amazon Dickiness will effect
> our bottomline.
>
> On 9/16/21 00:27, Forrest Christian (List Account) wrote:
>
> One way they detect a proxy is by looking at number of people behind one
> IP.  Are you natting your customers?
>
>
>
> On Thu, Sep 16, 2021, 12:39 AM Jan-GAMs  wrote:
>
> Yes, except we aren't using a VPN or a proxy that I know about.
>
> On 9/15/21 18:22, Chuck McCown via AF wrote:
> > Yeah, I have heard about this.  VPNs using what is considered regular
> > residential IPs are poisoning the well for everyone.  Amazon and other
> > streamers are just using the big hammer rather than finesse to shut
> > them down.  Actually they will never be able to totally shut them down.
> >
> > -Original Message- From: Jan-GAMs
> > Sent: Wednesday, September 15, 2021 5:10 PM
> > To: af@af.afmug.com
> > Subject: [AFMUG] amazon problem
> >
> > We're a small wisp and some of our customers just started to complain
> > about their Amazon Prime.
> >
> > Anyone having trouble with amazon complaining about your ISP? I've got
> > customers telling me they can't connect to their amazon prime anymore.
> > This message shows up: "Your device is connected to the Internet using a
> > VPN or proxy service.  Please disable it and try again.  For more help,
> > go to amazon.com/pv-vpn."  Of course that is even more useless.
> >
> >
>
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>
>
>
>
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Re: [AFMUG] Duct

[TJ Trout]

And wayyy thinner wall

On Thu, Sep 16, 2021, 10:06 AM Chuck McCown via AF  wrote:

> Poly pipe for sprinklers is half to 1/4th the price of PEX.
>
> *From:* TJ Trout
> *Sent:* Thursday, September 16, 2021 10:57 AM
> *To:* AnimalFarm Microwave Users Group
> *Subject:* Re: [AFMUG] Duct
>
>
> https://www.homedepot.com/b/Plumbing-Pipe-Fittings-Pipe-PEX-Pipe/UV-Resistant/N-5yc1vZ1z18i33Z1z1nc6u
>
> On Thu, Sep 16, 2021, 9:22 AM Chuck McCown via AF  wrote:
>
>> From a PEX manufacturer’s site:
>>
>> “Do not install … within 5 ft. of direct view from fluorescent and LED
>> lighting without protecting the pipe with a UV-blocking material.”
>>
>> Physical effects - The long-term performance of PEX will be damaged by
>> excessive UV radiation from sunlight, especially when tubing is used in
>> chlorinated hot-water systems after exposure (i.e. potential reduced
>> lifetime) - PEX should not be stored outdoors - Users should keep PEX
>> stored indoors in the original packaging prior to installation for
>> protection against UV/sunlight and other potential hazards
>>
>> *From:* TJ Trout
>> *Sent:* Thursday, September 16, 2021 9:12 AM
>> *To:* AnimalFarm Microwave Users Group
>> *Subject:* Re: [AFMUG] Duct
>>
>> He said in ground, I think pex is very close to normal hdpe innerduct.
>>
>> Both pex and black water line are at the hardware store, irrigation
>> supply and Amazon.
>>
>> On Thu, Sep 16, 2021, 8:07 AM Matt  wrote:
>>
>>> >
>>> > black waterline works cheap too
>>>
>>> Where do get this and what is it exactly called?
>>>
>>> >> pex tubing, cheap as dirt
>>> >>
>>> >> On Wed, Sep 15, 2021 at 4:50 PM Matt 
>>> wrote:
>>> >>>
>>> >>> What is everyone using as a duct for shorter runs to bury cat5 or
>>> >>> fiber in?  Looking for something cheap for mostly cat5. It's a pain
>>> to
>>> >>> have direct burial stuff struck etc. then have to redo the entire
>>> run.
>>> >>>
>>>
>>> --
>>> AF mailing list
>>> AF@af.afmug.com
>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>>
>> --
>> --
>> AF mailing list
>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>> --
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>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
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> --
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Re: [AFMUG] Duct

[Chuck McCown via AF]

Poly pipe for sprinklers is half to 1/4th the price of PEX.  

From: TJ Trout 
Sent: Thursday, September 16, 2021 10:57 AM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] Duct

https://www.homedepot.com/b/Plumbing-Pipe-Fittings-Pipe-PEX-Pipe/UV-Resistant/N-5yc1vZ1z18i33Z1z1nc6u

On Thu, Sep 16, 2021, 9:22 AM Chuck McCown via AF  wrote:

  From a PEX manufacturer’s site:

  “Do not install … within 5 ft. of direct view from fluorescent and LED 
lighting without protecting the pipe with a UV-blocking material.”

  Physical effects - The long-term performance of PEX will be damaged by 
excessive UV radiation from sunlight, especially when tubing is used in 
chlorinated hot-water systems after exposure (i.e. potential reduced lifetime) 
- PEX should not be stored outdoors - Users should keep PEX stored indoors in 
the original packaging prior to installation for protection against UV/sunlight 
and other potential hazards

  From: TJ Trout 
  Sent: Thursday, September 16, 2021 9:12 AM
  To: AnimalFarm Microwave Users Group 
  Subject: Re: [AFMUG] Duct

  He said in ground, I think pex is very close to normal hdpe innerduct.  

  Both pex and black water line are at the hardware store, irrigation supply 
and Amazon. 

  On Thu, Sep 16, 2021, 8:07 AM Matt  wrote:

>
> black waterline works cheap too

Where do get this and what is it exactly called?

>> pex tubing, cheap as dirt
>>
>> On Wed, Sep 15, 2021 at 4:50 PM Matt  wrote:
>>>
>>> What is everyone using as a duct for shorter runs to bury cat5 or
>>> fiber in?  Looking for something cheap for mostly cat5. It's a pain to
>>> have direct burial stuff struck etc. then have to redo the entire run.
>>>

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Re: [AFMUG] Duct

[TJ Trout]

https://www.homedepot.com/b/Plumbing-Pipe-Fittings-Pipe-PEX-Pipe/UV-Resistant/N-5yc1vZ1z18i33Z1z1nc6u

On Thu, Sep 16, 2021, 9:22 AM Chuck McCown via AF  wrote:

> From a PEX manufacturer’s site:
>
> “Do not install … within 5 ft. of direct view from fluorescent and LED
> lighting without protecting the pipe with a UV-blocking material.”
>
> Physical effects - The long-term performance of PEX will be damaged by
> excessive UV radiation from sunlight, especially when tubing is used in
> chlorinated hot-water systems after exposure (i.e. potential reduced
> lifetime) - PEX should not be stored outdoors - Users should keep PEX
> stored indoors in the original packaging prior to installation for
> protection against UV/sunlight and other potential hazards
>
> *From:* TJ Trout
> *Sent:* Thursday, September 16, 2021 9:12 AM
> *To:* AnimalFarm Microwave Users Group
> *Subject:* Re: [AFMUG] Duct
>
> He said in ground, I think pex is very close to normal hdpe innerduct.
>
> Both pex and black water line are at the hardware store, irrigation supply
> and Amazon.
>
> On Thu, Sep 16, 2021, 8:07 AM Matt  wrote:
>
>> >
>> > black waterline works cheap too
>>
>> Where do get this and what is it exactly called?
>>
>> >> pex tubing, cheap as dirt
>> >>
>> >> On Wed, Sep 15, 2021 at 4:50 PM Matt 
>> wrote:
>> >>>
>> >>> What is everyone using as a duct for shorter runs to bury cat5 or
>> >>> fiber in?  Looking for something cheap for mostly cat5. It's a pain to
>> >>> have direct burial stuff struck etc. then have to redo the entire run.
>> >>>
>>
>> --
>> AF mailing list
>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
> --
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Re: [AFMUG] Duct

[Steve Jones]

Poly pipe, now I know something new

https://www.menards.com/main/plumbing/pipe-fittings/polypipe-fittings/c-8570.htm

On Thu, Sep 16, 2021, 10:07 AM Matt  wrote:

> >
> > black waterline works cheap too
>
> Where do get this and what is it exactly called?
>
> >> pex tubing, cheap as dirt
> >>
> >> On Wed, Sep 15, 2021 at 4:50 PM Matt 
> wrote:
> >>>
> >>> What is everyone using as a duct for shorter runs to bury cat5 or
> >>> fiber in?  Looking for something cheap for mostly cat5. It's a pain to
> >>> have direct burial stuff struck etc. then have to redo the entire run.
> >>>
>
> --
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> AF@af.afmug.com
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>
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Re: [AFMUG] Duct

[Steve Jones]

Menards, lowes, etc. I think it comes I. 50 to 100 foot retail rolls.
Plastic coiled water pipe,

On Thu, Sep 16, 2021, 10:07 AM Matt  wrote:

> >
> > black waterline works cheap too
>
> Where do get this and what is it exactly called?
>
> >> pex tubing, cheap as dirt
> >>
> >> On Wed, Sep 15, 2021 at 4:50 PM Matt 
> wrote:
> >>>
> >>> What is everyone using as a duct for shorter runs to bury cat5 or
> >>> fiber in?  Looking for something cheap for mostly cat5. It's a pain to
> >>> have direct burial stuff struck etc. then have to redo the entire run.
> >>>
>
> --
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> AF@af.afmug.com
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>
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[AFMUG] Field Ops Structure

[Gino A. Villarini]

How are you guys structuring your field ops? Do you have different levels of 
installers? With diff competencies and compensation?

We are struggling with some growing pains on this.  Currently have 25 
installer/techs and 6 tower hands, looking to double that number in the next 6 
months but need structure.

Gino Villarini
Founder/President
@gvillarini
t: 787.273.4143 Ext. 204
[https://mcusercontent.com/491678685aaddc31e08616413/images/968060a2-d5a8-4a76-b3b3-cee8c588e646.png]
[https://image.ibb.co/noQeyp/inc500.png] 
  
[https://image.ibb.co/e4pBB9/fb-logo.png]  
[https://image.ibb.co/nxuuW9/insta-logo.png] 
   
[https://image.ibb.co/jhSEW9/in-logo.png] 
 
[https://image.ibb.co/dqqq4U/tw-logo.png] 

[https://image.ibb.co/bAJcjU/yt-logo.png] 

www.aeronetpr.com | Metro Office Park #18 Suite 304 
Guaynabo, PR 00968
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Re: [AFMUG] amazon problem

[Jan-GAMs]

all of them, over 50

On 9/16/21 03:50, Jim Bouse [Brazos WiFi] wrote:


How many customers do you have behind 1 public IP?

Jim Bouse
Owner - Brazos WiFi
979-985-5912
http://www.brazoswifi.com 

*From:* AF  *On Behalf Of * Jan-GAMs
*Sent:* Thursday, September 16, 2021 3:39 AM
*To:* af@af.afmug.com
*Subject:* Re: [AFMUG] amazon problem

It does not appear so, the dashboard indicates the router is in bridge 
mode, we are not "natting".


The problem with Amazon Prime is effecting one customer with their 
"Fire" toys that we know about.  A couple other customers with "Roku" 
devices say they are not having issues with their "Prime".  It's 
really looking like Amazon is being a "Dick" by picking on one or some 
of our customers.  Our corporate office has informed me that they have 
"opened a ticket" with Amazon to get this corrected.  We're a small 
wisp that is owned by a larger fiber outfit, we'll soon disappear as 
the fiber-build gets here.  If our dissatisfied customers go to a 
competitor, then they won't automatically get our fiber when available 
so this arbitrary Amazon Dickiness will effect our bottomline.


On 9/16/21 00:27, Forrest Christian (List Account) wrote:

One way they detect a proxy is by looking at number of people
behind one IP.  Are you natting your customers?

On Thu, Sep 16, 2021, 12:39 AM Jan-GAMs 
wrote:

Yes, except we aren't using a VPN or a proxy that I know about.

On 9/15/21 18:22, Chuck McCown via AF wrote:
> Yeah, I have heard about this.  VPNs using what is
considered regular
> residential IPs are poisoning the well for everyone.  Amazon
and other
> streamers are just using the big hammer rather than finesse
to shut
> them down.  Actually they will never be able to totally shut
them down.
>
> -Original Message- From: Jan-GAMs
> Sent: Wednesday, September 15, 2021 5:10 PM
> To: af@af.afmug.com
> Subject: [AFMUG] amazon problem
>
> We're a small wisp and some of our customers just started to
complain
> about their Amazon Prime.
>
> Anyone having trouble with amazon complaining about your
ISP? I've got
> customers telling me they can't connect to their amazon
prime anymore.
> This message shows up: "Your device is connected to the
Internet using a
> VPN or proxy service.  Please disable it and try again.  For
more help,
> go to amazon.com/pv-vpn ." Of
course that is even more useless.
>
>

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Re: [AFMUG] Duct

[Chuck McCown via AF]

>From a PEX manufacturer’s site:

“Do not install … within 5 ft. of direct view from fluorescent and LED lighting 
without protecting the pipe with a UV-blocking material.”

Physical effects - The long-term performance of PEX will be damaged by 
excessive UV radiation from sunlight, especially when tubing is used in 
chlorinated hot-water systems after exposure (i.e. potential reduced lifetime) 
- PEX should not be stored outdoors - Users should keep PEX stored indoors in 
the original packaging prior to installation for protection against UV/sunlight 
and other potential hazards

From: TJ Trout 
Sent: Thursday, September 16, 2021 9:12 AM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] Duct

He said in ground, I think pex is very close to normal hdpe innerduct.  

Both pex and black water line are at the hardware store, irrigation supply and 
Amazon. 

On Thu, Sep 16, 2021, 8:07 AM Matt  wrote:

  >
  > black waterline works cheap too

  Where do get this and what is it exactly called?

  >> pex tubing, cheap as dirt
  >>
  >> On Wed, Sep 15, 2021 at 4:50 PM Matt  wrote:
  >>>
  >>> What is everyone using as a duct for shorter runs to bury cat5 or
  >>> fiber in?  Looking for something cheap for mostly cat5. It's a pain to
  >>> have direct burial stuff struck etc. then have to redo the entire run.
  >>>

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Re: [AFMUG] amazon problem

[Chuck McCown via AF]

From what I understand is that they get a hint of a VPN operating on an IP 

normally used for end users and they hammer a whole subnet.

-Original Message- 
From: Jan-GAMs

Sent: Thursday, September 16, 2021 12:38 AM
To: Chuck McCown via AF
Subject: Re: [AFMUG] amazon problem

Yes, except we aren't using a VPN or a proxy that I know about.

On 9/15/21 18:22, Chuck McCown via AF wrote:
Yeah, I have heard about this.  VPNs using what is considered regular 
residential IPs are poisoning the well for everyone.  Amazon and other 
streamers are just using the big hammer rather than finesse to shut them 
down.  Actually they will never be able to totally shut them down.


-Original Message- From: Jan-GAMs
Sent: Wednesday, September 15, 2021 5:10 PM
To: af@af.afmug.com
Subject: [AFMUG] amazon problem

We're a small wisp and some of our customers just started to complain
about their Amazon Prime.

Anyone having trouble with amazon complaining about your ISP? I've got
customers telling me they can't connect to their amazon prime anymore.
This message shows up: "Your device is connected to the Internet using a
VPN or proxy service.  Please disable it and try again.  For more help,
go to amazon.com/pv-vpn."  Of course that is even more useless.




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Re: [AFMUG] Duct

[TJ Trout]

He said in ground, I think pex is very close to normal hdpe innerduct.

Both pex and black water line are at the hardware store, irrigation supply
and Amazon.

On Thu, Sep 16, 2021, 8:07 AM Matt  wrote:

> >
> > black waterline works cheap too
>
> Where do get this and what is it exactly called?
>
> >> pex tubing, cheap as dirt
> >>
> >> On Wed, Sep 15, 2021 at 4:50 PM Matt 
> wrote:
> >>>
> >>> What is everyone using as a duct for shorter runs to bury cat5 or
> >>> fiber in?  Looking for something cheap for mostly cat5. It's a pain to
> >>> have direct burial stuff struck etc. then have to redo the entire run.
> >>>
>
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Re: [AFMUG] Duct

[Matt]

>
> black waterline works cheap too

Where do get this and what is it exactly called?

>> pex tubing, cheap as dirt
>>
>> On Wed, Sep 15, 2021 at 4:50 PM Matt  wrote:
>>>
>>> What is everyone using as a duct for shorter runs to bury cat5 or
>>> fiber in?  Looking for something cheap for mostly cat5. It's a pain to
>>> have direct burial stuff struck etc. then have to redo the entire run.
>>>

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Re: [AFMUG] amazon problem

[Josh Luthman]

If Jesse's suggestion doesn't work email me directly.  I have a contact at
Amazon that fixed mine.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Thu, Sep 16, 2021 at 3:33 AM Jesse DuPont 
wrote:

> Per the NANOG list, Geoguard does geo for Amazon Prime. Try emailing
> n...@geoguard.com with your blocks and ASN.
>
> Also, another gentleman on NANOG who seems to be in the know said that a
> ticket needs to be opened with Amazon Prime customer service, even though
> it doesn't seem like they're accomplishing anything. It helps on the back
> end.
> 
>
> *Jesse DuPont*
>
> Owner / Network Architect
> email: jesse.dup...@celeritycorp.net
> Celerity Networks LLC / Celerity Broadband LLC
> Like us! facebook.com/celeritynetworksllc
>
> Like us! facebook.com/celeritybroadband
>
>
> On 9/16/21 12:38 AM, Jan-GAMs wrote:
>
> Yes, except we aren't using a VPN or a proxy that I know about.
>
> On 9/15/21 18:22, Chuck McCown via AF wrote:
>
> Yeah, I have heard about this.  VPNs using what is considered regular
> residential IPs are poisoning the well for everyone.  Amazon and other
> streamers are just using the big hammer rather than finesse to shut them
> down.  Actually they will never be able to totally shut them down.
>
> -Original Message- From: Jan-GAMs
> Sent: Wednesday, September 15, 2021 5:10 PM
> To: af@af.afmug.com
> Subject: [AFMUG] amazon problem
>
> We're a small wisp and some of our customers just started to complain
> about their Amazon Prime.
>
> Anyone having trouble with amazon complaining about your ISP? I've got
> customers telling me they can't connect to their amazon prime anymore.
> This message shows up: "Your device is connected to the Internet using a
> VPN or proxy service.  Please disable it and try again.  For more help,
> go to amazon.com/pv-vpn."  Of course that is even more useless.
>
>
>
>
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Re: [AFMUG] amazon problem

[Jim Bouse [Brazos WiFi]]

How many customers do you have behind 1 public IP?

Jim Bouse
Owner - Brazos WiFi
979-985-5912
http://www.brazoswifi.com

From: AF  On Behalf Of Jan-GAMs
Sent: Thursday, September 16, 2021 3:39 AM
To: af@af.afmug.com
Subject: Re: [AFMUG] amazon problem


It does not appear so, the dashboard indicates the router is in bridge mode, we 
are not "natting".

The problem with Amazon Prime is effecting one customer with their "Fire" toys 
that we know about.  A couple other customers with "Roku" devices say they are 
not having issues with their "Prime".  It's really looking like Amazon is being 
a "Dick" by picking on one or some of our customers.  Our corporate office has 
informed me that they have "opened a ticket" with Amazon to get this corrected. 
 We're a small wisp that is owned by a larger fiber outfit, we'll soon 
disappear as the fiber-build gets here.  If our dissatisfied customers go to a 
competitor, then they won't automatically get our fiber when available so this 
arbitrary Amazon Dickiness will effect our bottomline.
On 9/16/21 00:27, Forrest Christian (List Account) wrote:
One way they detect a proxy is by looking at number of people behind one IP.  
Are you natting your customers?

On Thu, Sep 16, 2021, 12:39 AM Jan-GAMs 
mailto:j.vank...@grnacres.net>> wrote:
Yes, except we aren't using a VPN or a proxy that I know about.

On 9/15/21 18:22, Chuck McCown via AF wrote:
> Yeah, I have heard about this.  VPNs using what is considered regular
> residential IPs are poisoning the well for everyone.  Amazon and other
> streamers are just using the big hammer rather than finesse to shut
> them down.  Actually they will never be able to totally shut them down.
>
> -Original Message- From: Jan-GAMs
> Sent: Wednesday, September 15, 2021 5:10 PM
> To: af@af.afmug.com
> Subject: [AFMUG] amazon problem
>
> We're a small wisp and some of our customers just started to complain
> about their Amazon Prime.
>
> Anyone having trouble with amazon complaining about your ISP? I've got
> customers telling me they can't connect to their amazon prime anymore.
> This message shows up: "Your device is connected to the Internet using a
> VPN or proxy service.  Please disable it and try again.  For more help,
> go to amazon.com/pv-vpn."  Of course that is even 
> more useless.
>
>

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Re: [AFMUG] amazon problem

[Jan-GAMs]

It does not appear so, the dashboard indicates the router is in bridge 
mode, we are not "natting".


The problem with Amazon Prime is effecting one customer with their 
"Fire" toys that we know about.  A couple other customers with "Roku" 
devices say they are not having issues with their "Prime".  It's really 
looking like Amazon is being a "Dick" by picking on one or some of our 
customers.  Our corporate office has informed me that they have "opened 
a ticket" with Amazon to get this corrected.  We're a small wisp that is 
owned by a larger fiber outfit, we'll soon disappear as the fiber-build 
gets here. If our dissatisfied customers go to a competitor, then they 
won't automatically get our fiber when available so this arbitrary 
Amazon Dickiness will effect our bottomline.


On 9/16/21 00:27, Forrest Christian (List Account) wrote:
One way they detect a proxy is by looking at number of people behind 
one IP.  Are you natting your customers?


On Thu, Sep 16, 2021, 12:39 AM Jan-GAMs  wrote:

Yes, except we aren't using a VPN or a proxy that I know about.

On 9/15/21 18:22, Chuck McCown via AF wrote:
> Yeah, I have heard about this.  VPNs using what is considered
regular
> residential IPs are poisoning the well for everyone. Amazon and
other
> streamers are just using the big hammer rather than finesse to shut
> them down.  Actually they will never be able to totally shut
them down.
>
> -Original Message- From: Jan-GAMs
> Sent: Wednesday, September 15, 2021 5:10 PM
> To: af@af.afmug.com
> Subject: [AFMUG] amazon problem
>
> We're a small wisp and some of our customers just started to
complain
> about their Amazon Prime.
>
> Anyone having trouble with amazon complaining about your ISP?
I've got
> customers telling me they can't connect to their amazon prime
anymore.
> This message shows up: "Your device is connected to the Internet
using a
> VPN or proxy service.  Please disable it and try again. For more
help,
> go to amazon.com/pv-vpn ." Of course
that is even more useless.
>
>

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Re: [AFMUG] amazon problem

[Jesse DuPont]

  
  
Per the NANOG list, Geoguard does geo for Amazon Prime. Try emailing
n...@geoguard.com
with your blocks and ASN.

Also, another gentleman on NANOG who seems to be in the know said
that a ticket needs to be opened with Amazon Prime customer service,
even though it doesn't seem like they're accomplishing anything. It
helps on the back end.

  
  
  
  
  
  
  
  
  
  
  
  
  
  
Jesse DuPont
Owner
  / Network
  Architect
  email:
  jesse.dup...@celeritycorp.net
  Celerity
  Networks LLC / Celerity
Broadband LLC
  Like us!
  facebook.com/celeritynetworksllc
Like
  us!
  facebook.com/celeritybroadband
 
  

On 9/16/21 12:38 AM, Jan-GAMs wrote:

Yes,
  except we aren't using a VPN or a proxy that I know about.
  
  
  On 9/15/21 18:22, Chuck McCown via AF wrote:
  
  Yeah, I have heard about this.  VPNs using
what is considered regular residential IPs are poisoning the
well for everyone.  Amazon and other streamers are just using
the big hammer rather than finesse to shut them down.  Actually
they will never be able to totally shut them down.


-Original Message- From: Jan-GAMs

Sent: Wednesday, September 15, 2021 5:10 PM

To: af@af.afmug.com

Subject: [AFMUG] amazon problem


We're a small wisp and some of our customers just started to
complain

about their Amazon Prime.


Anyone having trouble with amazon complaining about your ISP?
I've got

customers telling me they can't connect to their amazon prime
anymore.

This message shows up: "Your device is connected to the Internet
using a

VPN or proxy service.  Please disable it and try again.  For
more help,

go to amazon.com/pv-vpn."  Of course that is even more useless.



  
  


  


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Re: [AFMUG] amazon problem

[Forrest Christian (List Account)]

One way they detect a proxy is by looking at number of people behind one
IP.  Are you natting your customers?

On Thu, Sep 16, 2021, 12:39 AM Jan-GAMs  wrote:

> Yes, except we aren't using a VPN or a proxy that I know about.
>
> On 9/15/21 18:22, Chuck McCown via AF wrote:
> > Yeah, I have heard about this.  VPNs using what is considered regular
> > residential IPs are poisoning the well for everyone.  Amazon and other
> > streamers are just using the big hammer rather than finesse to shut
> > them down.  Actually they will never be able to totally shut them down.
> >
> > -Original Message- From: Jan-GAMs
> > Sent: Wednesday, September 15, 2021 5:10 PM
> > To: af@af.afmug.com
> > Subject: [AFMUG] amazon problem
> >
> > We're a small wisp and some of our customers just started to complain
> > about their Amazon Prime.
> >
> > Anyone having trouble with amazon complaining about your ISP? I've got
> > customers telling me they can't connect to their amazon prime anymore.
> > This message shows up: "Your device is connected to the Internet using a
> > VPN or proxy service.  Please disable it and try again.  For more help,
> > go to amazon.com/pv-vpn."  Of course that is even more useless.
> >
> >
>
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