Re: [AFMUG] Won One
I imagine he got into primary. Electrical drops are no more dangerous than an extension cord. I was string a long aerial telephone drop about 45 years ago that had to cross under the primary. When tensioning it it flipped and almost touched. Not sure what it would have done to me but the drop line went clear to the ground where the reel was in the back of my truck. I imagine I would have been some form of crispy. From: dmmoff...@gmail.com Sent: Wednesday, May 1, 2024 8:02 AM To: 'AnimalFarm Microwave Users Group' Subject: Re: [AFMUG] Won One “crap job on the aerial drop (too close to electrical service entrance wires) but I was tired of arguing” Hopefully 40” or greater. A cable guy in the NY Hudson Valley area was literally incinerated by a power line a couple weeks ago. The 40” clearance rule is there for a serious frickin reason. From: AF On Behalf Of Ken Hohhof Sent: Monday, April 29, 2024 5:45 PM To: 'AnimalFarm Microwave Users Group' Subject: Re: [AFMUG] Won One Business installs can get crazy with the number of subs who just do one thing. And if you ordered a static IP or block or want help setting up the “gateway”, the guy who basically just plugs in the modem doesn’t know anything about that, he tells you to call customer support. I got Comcast cable Internet at my house replacing RCN (they really suck bigly) and they just sent one guy but he just had a regular passenger car with a ladder on top. I kept trying to tell him no that wasn’t the Comcast drop cable it was the RCN cable and I hadn’t cancelled them yet so no he couldn’t just steal it. The 20 year old Comcast cable was all rotten and he was going to have to run a new one. He still cut the RCN cable and I made him splice it back. I knew that Comcast was the old Jones Intercable and they were below the power wires on the poles and RCN was the old Americast which was below the Comcast cables, but he didn’t seem to know that. Or else he was just being lazy and trying to avoid running a new drop. He still IMHO did a crap job on the aerial drop (too close to electrical service entrance wires) but I was tired of arguing. The Comcast 2 Gbps service however has been flawless. From: AF On Behalf Of dmmoff...@gmail.com Sent: Monday, April 29, 2024 4:10 PM To: 'AnimalFarm Microwave Users Group' Subject: Re: [AFMUG] Won One It’s pretty common to have drop cable teams separate from the house install teams. I think the reasoning is you can subcontract drop cables, but you want to keep the customer facing piece in house. The other reason is a customer doesn’t need to be home for the drop cable to get done, so you don’t have to schedule that with them. I can see having a sub who does the aerial part of a drop and another sub who does an underground portion, and then your in-house installer comes in to hang the NID on the house and run a cable in to the CPE. That’s about the maximum number of ways I can see it logically divided up. How many steps could Comcast have? From: AF On Behalf Of Bill Prince Sent: Monday, April 29, 2024 2:09 PM To: af@af.afmug.com Subject: Re: [AFMUG] Won One >From my limited experience with them (mostly through friends who have no other >choice), their installations are "divide an conquer. They send out a different >crew to do every micro-step of an installation. bpOn 4/29/2024 10:52 AM, Chuck McCown via AF wrote: Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader service. He lasted a couple months. He said their customer service is non existent. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
Re: [AFMUG] Won One
More like 3 inches. From: AF On Behalf Of dmmoff...@gmail.com Sent: Wednesday, May 1, 2024 9:03 AM To: 'AnimalFarm Microwave Users Group' Subject: Re: [AFMUG] Won One “crap job on the aerial drop (too close to electrical service entrance wires) but I was tired of arguing” Hopefully 40” or greater. A cable guy in the NY Hudson Valley area was literally incinerated by a power line a couple weeks ago. The 40” clearance rule is there for a serious frickin reason. From: AF mailto:af-boun...@af.afmug.com> > On Behalf Of Ken Hohhof Sent: Monday, April 29, 2024 5:45 PM To: 'AnimalFarm Microwave Users Group' mailto:af@af.afmug.com> > Subject: Re: [AFMUG] Won One Business installs can get crazy with the number of subs who just do one thing. And if you ordered a static IP or block or want help setting up the “gateway”, the guy who basically just plugs in the modem doesn’t know anything about that, he tells you to call customer support. I got Comcast cable Internet at my house replacing RCN (they really suck bigly) and they just sent one guy but he just had a regular passenger car with a ladder on top. I kept trying to tell him no that wasn’t the Comcast drop cable it was the RCN cable and I hadn’t cancelled them yet so no he couldn’t just steal it. The 20 year old Comcast cable was all rotten and he was going to have to run a new one. He still cut the RCN cable and I made him splice it back. I knew that Comcast was the old Jones Intercable and they were below the power wires on the poles and RCN was the old Americast which was below the Comcast cables, but he didn’t seem to know that. Or else he was just being lazy and trying to avoid running a new drop. He still IMHO did a crap job on the aerial drop (too close to electrical service entrance wires) but I was tired of arguing. The Comcast 2 Gbps service however has been flawless. From: AF mailto:af-boun...@af.afmug.com> > On Behalf Of dmmoff...@gmail.com <mailto:dmmoff...@gmail.com> Sent: Monday, April 29, 2024 4:10 PM To: 'AnimalFarm Microwave Users Group' mailto:af@af.afmug.com> > Subject: Re: [AFMUG] Won One It’s pretty common to have drop cable teams separate from the house install teams. I think the reasoning is you can subcontract drop cables, but you want to keep the customer facing piece in house. The other reason is a customer doesn’t need to be home for the drop cable to get done, so you don’t have to schedule that with them. I can see having a sub who does the aerial part of a drop and another sub who does an underground portion, and then your in-house installer comes in to hang the NID on the house and run a cable in to the CPE. That’s about the maximum number of ways I can see it logically divided up. How many steps could Comcast have? From: AF mailto:af-boun...@af.afmug.com> > On Behalf Of Bill Prince Sent: Monday, April 29, 2024 2:09 PM To: af@af.afmug.com <mailto:af@af.afmug.com> Subject: Re: [AFMUG] Won One >From my limited experience with them (mostly through friends who have no other >choice), their installations are "divide an conquer. They send out a different >crew to do every micro-step of an installation. bp On 4/29/2024 10:52 AM, Chuck McCown via AF wrote: Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader service. He lasted a couple months. He said their customer service is non existent. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
Re: [AFMUG] Won One
“crap job on the aerial drop (too close to electrical service entrance wires) but I was tired of arguing” Hopefully 40” or greater. A cable guy in the NY Hudson Valley area was literally incinerated by a power line a couple weeks ago. The 40” clearance rule is there for a serious frickin reason. From: AF On Behalf Of Ken Hohhof Sent: Monday, April 29, 2024 5:45 PM To: 'AnimalFarm Microwave Users Group' Subject: Re: [AFMUG] Won One Business installs can get crazy with the number of subs who just do one thing. And if you ordered a static IP or block or want help setting up the “gateway”, the guy who basically just plugs in the modem doesn’t know anything about that, he tells you to call customer support. I got Comcast cable Internet at my house replacing RCN (they really suck bigly) and they just sent one guy but he just had a regular passenger car with a ladder on top. I kept trying to tell him no that wasn’t the Comcast drop cable it was the RCN cable and I hadn’t cancelled them yet so no he couldn’t just steal it. The 20 year old Comcast cable was all rotten and he was going to have to run a new one. He still cut the RCN cable and I made him splice it back. I knew that Comcast was the old Jones Intercable and they were below the power wires on the poles and RCN was the old Americast which was below the Comcast cables, but he didn’t seem to know that. Or else he was just being lazy and trying to avoid running a new drop. He still IMHO did a crap job on the aerial drop (too close to electrical service entrance wires) but I was tired of arguing. The Comcast 2 Gbps service however has been flawless. From: AF mailto:af-boun...@af.afmug.com> > On Behalf Of dmmoff...@gmail.com <mailto:dmmoff...@gmail.com> Sent: Monday, April 29, 2024 4:10 PM To: 'AnimalFarm Microwave Users Group' mailto:af@af.afmug.com> > Subject: Re: [AFMUG] Won One It’s pretty common to have drop cable teams separate from the house install teams. I think the reasoning is you can subcontract drop cables, but you want to keep the customer facing piece in house. The other reason is a customer doesn’t need to be home for the drop cable to get done, so you don’t have to schedule that with them. I can see having a sub who does the aerial part of a drop and another sub who does an underground portion, and then your in-house installer comes in to hang the NID on the house and run a cable in to the CPE. That’s about the maximum number of ways I can see it logically divided up. How many steps could Comcast have? From: AF mailto:af-boun...@af.afmug.com> > On Behalf Of Bill Prince Sent: Monday, April 29, 2024 2:09 PM To: af@af.afmug.com <mailto:af@af.afmug.com> Subject: Re: [AFMUG] Won One >From my limited experience with them (mostly through friends who have no other >choice), their installations are "divide an conquer. They send out a different >crew to do every micro-step of an installation. bp On 4/29/2024 10:52 AM, Chuck McCown via AF wrote: Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader service. He lasted a couple months. He said their customer service is non existent. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
Re: [AFMUG] Won One
The crack heads will
From: Ken Hohhof
Sent: Tuesday, April 30, 2024 12:38 PM
To: 'AnimalFarm Microwave Users Group'
Subject: Re: [AFMUG] Won One
So do customers try to repair fiber cuts with wire nuts?
From: AF On Behalf Of Jan-GAMs
Sent: Tuesday, April 30, 2024 1:30 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] Won One
And along comes the 12 year-old neighbor kid to mow the lawn.
On 4/29/24 15:24, Ken Hohhof wrote:
The lay it in the crack guy was there. The kick dirt on it guy comes next
week. Maybe Steve can be that guy.
Original Message
From: "Mike Hammett"
Sent: 4/29/2024 5:14:21 PM
To: "AnimalFarm Microwave Users Group"
Subject: Re: [AFMUG] Won One
p { margin: 0; }
Sometimes it's not even that. I literally did see a drop that was just laid
into a crack in the dirt. No effort was done to cover it.
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
--
From: "Steve Jones" mailto:st...@togservice.com
To: "AnimalFarm Microwave Users Group" mailto:af@af.afmug.com
Sent: Monday, April 29, 2024 4:50:38 PM
Subject: Re: [AFMUG] Won One
I want to do drops for metronet. just kick dirt on the fiber.
On Mon, Apr 29, 2024, 1:29?PM Mike Hammett wrote:
MetroNet does the same thing.
-
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
From: "Bill Prince"
To: af@af.afmug.com
Sent: Monday, April 29, 2024 1:09:01 PM
Subject: Re: [AFMUG] Won One
From my limited experience with them (mostly through friends who have no
other choice), their installations are "divide an conquer. They send out a
different crew to do every micro-step of an installation.
bpOn 4/29/2024 10:52 AM, Chuck McCown via AF wrote:
Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss
leader service.
He lasted a couple months.
He said their customer service is non existent.
--
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http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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Re: [AFMUG] Won One
Nope. John across the street said the only thing that works is:On Apr 30, 2024, at 11:39 AM, Ken Hohhof wrote:So do customers try to repair fiber cuts with wire nuts? From: AF On Behalf Of Jan-GAMsSent: Tuesday, April 30, 2024 1:30 PMTo: af@af.afmug.comSubject: Re: [AFMUG] Won One And along comes the 12 year-old neighbor kid to mow the lawn.On 4/29/24 15:24, Ken Hohhof wrote:The lay it in the crack guy was there. The kick dirt on it guy comes next week. Maybe Steve can be that guy. Original Message From: "Mike Hammett" Sent: 4/29/2024 5:14:21 PMTo: "AnimalFarm Microwave Users Group" Subject: Re: [AFMUG] Won Onep { margin: 0; } Sometimes it's not even that. I literally did see a drop that was just laid into a crack in the dirt. No effort was done to cover it.-Mike HammettIntelligent Computing SolutionsMidwest Internet ExchangeThe Brothers WISPFrom: "Steve Jones" To: "AnimalFarm Microwave Users Group" Sent: Monday, April 29, 2024 4:50:38 PMSubject: Re: [AFMUG] Won OneI want to do drops for metronet. just kick dirt on the fiber. On Mon, Apr 29, 2024, 1:29?PM Mike Hammett <af...@ics-il.net> wrote:MetroNet does the same thing.-Mike HammettIntelligent Computing SolutionsMidwest Internet ExchangeThe Brothers WISPFrom: "Bill Prince" <part15...@gmail.com>To: af@af.afmug.comSent: Monday, April 29, 2024 1:09:01 PMSubject: Re: [AFMUG] Won OneFrom my limited experience with them (mostly through friends who have no other choice), their installations are "divide an conquer. They send out a different crew to do every micro-step of an installation. bpOn 4/29/2024 10:52 AM, Chuck McCown via AF wrote:Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader service. He lasted a couple months. He said their customer service is non existent. -- AF mailing listAF@af.afmug.comhttp://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing listAF@af.afmug.comhttp://af.afmug.com/mailman/listinfo/af_af.afmug.com-- AF mailing listAF@af.afmug.comhttp://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing listAF@af.afmug.comhttp://af.afmug.com/mailman/listinfo/af_af.afmug.com--
AF mailing list
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Re: [AFMUG] Won One
So do customers try to repair fiber cuts with wire nuts?
From: AF On Behalf Of Jan-GAMs
Sent: Tuesday, April 30, 2024 1:30 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] Won One
And along comes the 12 year-old neighbor kid to mow the lawn.
On 4/29/24 15:24, Ken Hohhof wrote:
The lay it in the crack guy was there. The kick dirt on it guy comes next week.
Maybe Steve can be that guy.
Original Message
From: "Mike Hammett"
Sent: 4/29/2024 5:14:21 PM
To: "AnimalFarm Microwave Users Group"
Subject: Re: [AFMUG] Won One
p { margin: 0; }
Sometimes it's not even that. I literally did see a drop that was just laid
into a crack in the dirt. No effort was done to cover it.
-
Mike Hammett
<http://www.ics-il.com/> Intelligent Computing Solutions
<https://www.facebook.com/ICSIL>
<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
<https://www.linkedin.com/company/intelligent-computing-solutions>
<https://twitter.com/ICSIL>
<http://www.midwest-ix.com/> Midwest Internet Exchange
<https://www.facebook.com/mdwestix>
<https://www.linkedin.com/company/midwest-internet-exchange>
<https://twitter.com/mdwestix>
<http://www.thebrotherswisp.com/> The Brothers WISP
<https://www.facebook.com/thebrotherswisp>
<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
_
From: "Steve Jones" <mailto:st...@togservice.com>
To: "AnimalFarm Microwave Users Group" <mailto:af@af.afmug.com>
Sent: Monday, April 29, 2024 4:50:38 PM
Subject: Re: [AFMUG] Won One
I want to do drops for metronet. just kick dirt on the fiber.
On Mon, Apr 29, 2024, 1:29?PM Mike Hammett mailto:af...@ics-il.net> > wrote:
MetroNet does the same thing.
-
Mike Hammett
<http://www.ics-il.com/> Intelligent Computing Solutions
<https://www.facebook.com/ICSIL>
<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
<https://www.linkedin.com/company/intelligent-computing-solutions>
<https://twitter.com/ICSIL>
<http://www.midwest-ix.com/> Midwest Internet Exchange
<https://www.facebook.com/mdwestix>
<https://www.linkedin.com/company/midwest-internet-exchange>
<https://twitter.com/mdwestix>
<http://www.thebrotherswisp.com/> The Brothers WISP
<https://www.facebook.com/thebrotherswisp>
<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
_
From: "Bill Prince" mailto:part15...@gmail.com> >
To: af@af.afmug.com <mailto:af@af.afmug.com>
Sent: Monday, April 29, 2024 1:09:01 PM
Subject: Re: [AFMUG] Won One
>From my limited experience with them (mostly through friends who have no other
>choice), their installations are "divide an conquer. They send out a different
>crew to do every micro-step of an installation.
bp
On 4/29/2024 10:52 AM, Chuck McCown via AF wrote:
Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader
service.
He lasted a couple months.
He said their customer service is non existent.
--
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AF@af.afmug.com <mailto:AF@af.afmug.com>
http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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Re: [AFMUG] Won One
He's in league with and getting kickbacks from the throw it in the crack
guy.
On Tue, Apr 30, 2024, 12:30 PM Jan-GAMs wrote:
> And along comes the 12 year-old neighbor kid to mow the lawn.
> On 4/29/24 15:24, Ken Hohhof wrote:
>
> The lay it in the crack guy was there. The kick dirt on it guy comes next
> week. Maybe Steve can be that guy.
>
> Original Message
> From: "Mike Hammett"
> Sent: 4/29/2024 5:14:21 PM
> To: "AnimalFarm Microwave Users Group"
> Subject: Re: [AFMUG] Won One
>
> p { margin: 0; }
> Sometimes it's not even that. I literally did see a drop that was just
> laid into a crack in the dirt. No effort was done to cover it.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> --
> *From: *"Steve Jones"
> *To: *"AnimalFarm Microwave Users Group"
>
> *Sent: *Monday, April 29, 2024 4:50:38 PM
> *Subject: *Re: [AFMUG] Won One
>
> I want to do drops for metronet. just kick dirt on the fiber.
>
> On Mon, Apr 29, 2024, 1:29?PM Mike Hammett wrote:
>
>> MetroNet does the same thing.
>>
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions <http://www.ics-il.com/>
>> <https://www.facebook.com/ICSIL>
>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>> <https://twitter.com/ICSIL>
>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>> <https://www.facebook.com/mdwestix>
>> <https://www.linkedin.com/company/midwest-internet-exchange>
>> <https://twitter.com/mdwestix>
>> The Brothers WISP <http://www.thebrotherswisp.com/>
>> <https://www.facebook.com/thebrotherswisp>
>>
>>
>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>> --
>> *From: *"Bill Prince"
>> *To: *af@af.afmug.com
>> *Sent: *Monday, April 29, 2024 1:09:01 PM
>> *Subject: *Re: [AFMUG] Won One
>>
>> From my limited experience with them (mostly through friends who have no
>> other choice), their installations are "divide an conquer. They send out a
>> different crew to do every micro-step of an installation.
>>
>>
>> bp
>>
>>
>> On 4/29/2024 10:52 AM, Chuck McCown via AF wrote:
>>
>> Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss
>> leader service.
>>
>> He lasted a couple months.
>>
>> He said their customer service is non existent.
>>
>>
>>
>>
>> --
>> AF mailing list
>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
>> --
>> AF mailing list
>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
--
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com
Re: [AFMUG] Won One
And along comes the 12 year-old neighbor kid to mow the lawn.
On 4/29/24 15:24, Ken Hohhof wrote:
The lay it in the crack guy was there. The kick dirt on it guy comes
next week. Maybe Steve can be that guy.
Original Message
From: "Mike Hammett"
Sent: 4/29/2024 5:14:21 PM
To: "AnimalFarm Microwave Users Group"
Subject: Re: [AFMUG] Won One
p { margin: 0; }
Sometimes it's not even that. I literally did see a drop that was just
laid into a crack in the dirt. No effort was done to cover it.
-
Mike Hammett
Intelligent Computing Solutions <http://www.ics-il.com/>
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
Midwest Internet Exchange <http://www.midwest-ix.com/>
<https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
The Brothers WISP <http://www.thebrotherswisp.com/>
<https://www.facebook.com/thebrotherswisp>
<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
*From: *"Steve Jones"
*To: *"AnimalFarm Microwave Users Group"
*Sent: *Monday, April 29, 2024 4:50:38 PM
*Subject: *Re: [AFMUG] Won One
I want to do drops for metronet. just kick dirt on the fiber.
On Mon, Apr 29, 2024, 1:29?PM Mike Hammett wrote:
MetroNet does the same thing.
-
Mike Hammett
Intelligent Computing Solutions <http://www.ics-il.com/>
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
Midwest Internet Exchange <http://www.midwest-ix.com/>
<https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
The Brothers WISP <http://www.thebrotherswisp.com/>
<https://www.facebook.com/thebrotherswisp>
<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
------------
*From: *"Bill Prince"
*To: *af@af.afmug.com
*Sent: *Monday, April 29, 2024 1:09:01 PM
*Subject: *Re: [AFMUG] Won One
From my limited experience with them (mostly through friends who
have no other choice), their installations are "divide an conquer.
They send out a different crew to do every micro-step of an
installation.
bp
On 4/29/2024 10:52 AM, Chuck McCown via AF wrote:
Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/
month loss leader service.
He lasted a couple months.
He said their customer service is non existent.
--
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Re: [AFMUG] Won One
The lay it in the crack guy was there. The kick dirt on it guy comes next week.
Maybe Steve can be that guy. Original Message From: "Mike Hammett"
Sent: 4/29/2024 5:14:21 PMTo: "AnimalFarm Microwave Users Group" Subject: Re:
[AFMUG] Won Onep { margin: 0; }Sometimes it's not even that. I literally did
see a drop that was just laid into a crack in the dirt. No effort was done to
cover it.-Mike HammettIntelligent Computing SolutionsMidwest Internet
ExchangeThe Brothers WISPFrom: "Steve Jones" To:
"AnimalFarm Microwave Users Group" Sent: Monday, April 29,
2024 4:50:38 PMSubject: Re: [AFMUG] Won OneI want to do drops for metronet.
just kick dirt on the fiber.?On Mon, Apr 29, 2024, 1:29?PM Mike Hammett
wrote:MetroNet does the same thing.-Mike
HammettIntelligent Computing SolutionsMidwest Internet ExchangeThe Brothers
WISPFrom: "Bill Prince" To: af@af.afmug.comSent: Monday,
April 29, 2024 1:09:01 PMSubject: Re: [AFMUG] Won One
From my limited experience with them (mostly through friends who
have no other choice), their installations are "divide an conquer.
They send out a different crew to do every micro-step of an
installation.
bp
On 4/29/2024 10:52 AM, Chuck McCown via
AF wrote:
Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G
$25/ month loss leader service.?
?
He lasted a couple months.?
?
He said their customer service is non existent.?
?
?
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Re: [AFMUG] Won One
Sometimes it's not even that. I literally did see a drop that was just laid into a crack in the dirt. No effort was done to cover it. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve Jones" To: "AnimalFarm Microwave Users Group" Sent: Monday, April 29, 2024 4:50:38 PM Subject: Re: [AFMUG] Won One I want to do drops for metronet. just kick dirt on the fiber. On Mon, Apr 29, 2024, 1:29 PM Mike Hammett < af...@ics-il.net > wrote: MetroNet does the same thing. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP From: "Bill Prince" < part15...@gmail.com > To: af@af.afmug.com Sent: Monday, April 29, 2024 1:09:01 PM Subject: Re: [AFMUG] Won One >From my limited experience with them (mostly through friends who have no other >choice), their installations are "divide an conquer. They send out a different >crew to do every micro-step of an installation. bp On 4/29/2024 10:52 AM, Chuck McCown via AF wrote: Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader service. He lasted a couple months. He said their customer service is non existent. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
Re: [AFMUG] Won One
I want to do drops for metronet. just kick dirt on the fiber. On Mon, Apr 29, 2024, 1:29 PM Mike Hammett wrote: > MetroNet does the same thing. > > > > - > Mike Hammett > Intelligent Computing Solutions <http://www.ics-il.com/> > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > Midwest Internet Exchange <http://www.midwest-ix.com/> > <https://www.facebook.com/mdwestix> > <https://www.linkedin.com/company/midwest-internet-exchange> > <https://twitter.com/mdwestix> > The Brothers WISP <http://www.thebrotherswisp.com/> > <https://www.facebook.com/thebrotherswisp> > > > <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> > -------------- > *From: *"Bill Prince" > *To: *af@af.afmug.com > *Sent: *Monday, April 29, 2024 1:09:01 PM > *Subject: *Re: [AFMUG] Won One > > From my limited experience with them (mostly through friends who have no > other choice), their installations are "divide an conquer. They send out a > different crew to do every micro-step of an installation. > > > bp > > > On 4/29/2024 10:52 AM, Chuck McCown via AF wrote: > > Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss > leader service. > > He lasted a couple months. > > He said their customer service is non existent. > > > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
Re: [AFMUG] Won One
Business installs can get crazy with the number of subs who just do one thing. And if you ordered a static IP or block or want help setting up the “gateway”, the guy who basically just plugs in the modem doesn’t know anything about that, he tells you to call customer support. I got Comcast cable Internet at my house replacing RCN (they really suck bigly) and they just sent one guy but he just had a regular passenger car with a ladder on top. I kept trying to tell him no that wasn’t the Comcast drop cable it was the RCN cable and I hadn’t cancelled them yet so no he couldn’t just steal it. The 20 year old Comcast cable was all rotten and he was going to have to run a new one. He still cut the RCN cable and I made him splice it back. I knew that Comcast was the old Jones Intercable and they were below the power wires on the poles and RCN was the old Americast which was below the Comcast cables, but he didn’t seem to know that. Or else he was just being lazy and trying to avoid running a new drop. He still IMHO did a crap job on the aerial drop (too close to electrical service entrance wires) but I was tired of arguing. The Comcast 2 Gbps service however has been flawless. From: AF On Behalf Of dmmoff...@gmail.com Sent: Monday, April 29, 2024 4:10 PM To: 'AnimalFarm Microwave Users Group' Subject: Re: [AFMUG] Won One It’s pretty common to have drop cable teams separate from the house install teams. I think the reasoning is you can subcontract drop cables, but you want to keep the customer facing piece in house. The other reason is a customer doesn’t need to be home for the drop cable to get done, so you don’t have to schedule that with them. I can see having a sub who does the aerial part of a drop and another sub who does an underground portion, and then your in-house installer comes in to hang the NID on the house and run a cable in to the CPE. That’s about the maximum number of ways I can see it logically divided up. How many steps could Comcast have? From: AF mailto:af-boun...@af.afmug.com> > On Behalf Of Bill Prince Sent: Monday, April 29, 2024 2:09 PM To: af@af.afmug.com <mailto:af@af.afmug.com> Subject: Re: [AFMUG] Won One >From my limited experience with them (mostly through friends who have no other >choice), their installations are "divide an conquer. They send out a different >crew to do every micro-step of an installation. bp On 4/29/2024 10:52 AM, Chuck McCown via AF wrote: Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader service. He lasted a couple months. He said their customer service is non existent. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
Re: [AFMUG] Won One
It’s pretty common to have drop cable teams separate from the house install teams. I think the reasoning is you can subcontract drop cables, but you want to keep the customer facing piece in house. The other reason is a customer doesn’t need to be home for the drop cable to get done, so you don’t have to schedule that with them. I can see having a sub who does the aerial part of a drop and another sub who does an underground portion, and then your in-house installer comes in to hang the NID on the house and run a cable in to the CPE. That’s about the maximum number of ways I can see it logically divided up. How many steps could Comcast have? From: AF On Behalf Of Bill Prince Sent: Monday, April 29, 2024 2:09 PM To: af@af.afmug.com Subject: Re: [AFMUG] Won One >From my limited experience with them (mostly through friends who have no other >choice), their installations are "divide an conquer. They send out a different >crew to do every micro-step of an installation. bp On 4/29/2024 10:52 AM, Chuck McCown via AF wrote: Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader service. He lasted a couple months. He said their customer service is non existent. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
Re: [AFMUG] Won One
MetroNet does the same thing. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Bill Prince" To: af@af.afmug.com Sent: Monday, April 29, 2024 1:09:01 PM Subject: Re: [AFMUG] Won One >From my limited experience with them (mostly through friends who have no other >choice), their installations are "divide an conquer. They send out a different >crew to do every micro-step of an installation. bp On 4/29/2024 10:52 AM, Chuck McCown via AF wrote: Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader service. He lasted a couple months. He said their customer service is non existent. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
Re: [AFMUG] Won One
From my limited experience with them (mostly through friends who have no other choice), their installations are "divide an conquer. They send out a different crew to do every micro-step of an installation. bp On 4/29/2024 10:52 AM, Chuck McCown via AF wrote: Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader service. He lasted a couple months. He said their customer service is non existent. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
[AFMUG] Won One
Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader service. He lasted a couple months. He said their customer service is non existent. -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
