Re: [AFMUG] Is this what a dDOS attack looks like?
We saw a similar attack at almost the exact same time. In fact we have had a
couple in the past few days. Anyone else seeing this attack, just curious if
it’s more wide spread or just isolated to a couple networks?
Thank you,
Ben Royer, Operations Supervisor
Royell Communications, Inc.
217-965-3699 www.royell.net
From: Bill Prince via Af
Sent: Wednesday, December 24, 2014 10:13 AM
To: Motorola III
Subject: [AFMUG] Is this what a dDOS attack looks like?
One of our routers showed a massive increase in traffic last night around 19:15
Pacific time (see below). It didn't crash, but got super busy during that
time, and appeared to be locked up. Nothing shows in the logs, but a segment
of our network appeared to be unavailable for a few minutes. By the time I
figured out what was going on, the traffic went away.
--
--
bp
part {dash} 15 {at} SkylineBroadbandService {dot} com
[AFMUG] Fiber Contractors
Does anyone have a good fiber boring contractor that you would recommend? Thank you, Ben Royer, Operations Supervisor Royell Communications, Inc. 217-965-3699 www.royell.net
Re: [AFMUG] New Cambium setup
One guy drives a Dodge, the other a Chevy... and the third guy a Hybrid they all make it to the bank to cash their check. Everyone has their flavor, just thought I’d share that the site was out there because in my experience Cambium has become a new, better company since the Moto days. I think they’ve moved greatly in the direction of being more communicative to customers, and receptive to new ideas, and I trust that this site will only help that progress. Of course you can’t replace the AF list, but just like adding another tool to your tool box, it only makes sense for everyone to use their resources in this industry. Thank you, Ben Royer, Operations Supervisor Royell Communications, Inc. 217-965-3699 www.royell.net From: Ken Hohhof via Af Sent: Wednesday, November 05, 2014 7:43 PM To: af@afmug.com Subject: Re: [AFMUG] New Cambium setup Mike, you mean naming it community.domain.com? Or making it attractive to hang out? Why does it feel like Cambium=Microsoft and Ubiquiti=Apple? And community.ubnt.com has kind of a white-on-white Apple look to it, while community.cambiumnetworks.com with the colored tiles has kind of a Microsoft look to it. I am reminded of Stephen Colbert’s quip the other day that in 2 years, Microsoft’s CEO will come out as gay. From: Mike Hammett via Af Sent: Wednesday, November 05, 2014 7:02 PM To: af@afmug.com Subject: Re: [AFMUG] New Cambium setup Like Ubiquiti? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com From: Matt Mangriotis via Af af@afmug.com To: af@afmug.com Sent: Wednesday, November 5, 2014 5:13:05 PM Subject: Re: [AFMUG] New Cambium setup But we are trying to make it more attractive to hang out there J We finally have a fully functional forum site with tons of information, direct feedback areas, discussions, knowledge base articles, and as Ben mentions an “Ideas” section… It just launched this week, so we’re just getting rolling, but we’re working hard to make that the “go to” place for all things Cambium Networks. Please check it out if you haven’t yet. http://community.cambiumnetworks.com Matt From: Af [mailto:af-boun...@afmug.com] On Behalf Of Chuck McCown via Af Sent: Wednesday, November 05, 2014 4:46 PM To: af@afmug.com Subject: Re: [AFMUG] New Cambium setup The manufacturer hangs out here. From: Ben Royer via Af Sent: Wednesday, November 05, 2014 3:30 PM To: af@afmug.com Subject: [AFMUG] New Cambium setup Just wanted to follow up to that link I posted. Pretty cool new site Cambium has now, I’ve been looking around on it. The ‘Idea’ section I think could benefit a lot of us on here because the more new product ideas and/or changes they get the more influenced they may be to develop those ideas. Just thought I’d mention it since I read a lot of good concepts and ideas on this list but now we at least have a means to direct those ideas straight to a manufacturer. http://community.cambiumnetworks.com Thank you, Ben Royer, Operations Supervisor Royell Communications, Inc. 217-965-3699 www.royell.net
[AFMUG] New Cambium setup
Just wanted to follow up to that link I posted. Pretty cool new site Cambium has now, I’ve been looking around on it. The ‘Idea’ section I think could benefit a lot of us on here because the more new product ideas and/or changes they get the more influenced they may be to develop those ideas. Just thought I’d mention it since I read a lot of good concepts and ideas on this list but now we at least have a means to direct those ideas straight to a manufacturer. http://community.cambiumnetworks.com Thank you, Ben Royer, Operations Supervisor Royell Communications, Inc. 217-965-3699 www.royell.net
[AFMUG] Check this out...
Just saw this, thought I would share. http://community.cambiumnetworks.com/ Thank you, Ben Royer, Operations Supervisor Royell Communications, Inc. 217-965-3699 www.royell.net
Re: [AFMUG] Field Paperwork
Very cool concept Jeremy with the portable POE/Router and Tablet. I tend to agree it seems like extra work in the office to have the paperwork signed first. Also, one main reason for us is part of our paperwork relates to them signing that they now take responsibility for the install, IE: they approve how our technician installed it and are not going to call me in a couple weeks and say, ‘I never said your tech could drill a hole into my house and now you’re paying for me to fix it.’ Our techs take pictures of their completed work, we upload those to the account profile on our in house software, and then have them for reference. Also the price can change if they decide they want a router or some other piece of equipment, so when they sign they sign off on the install, the price, the equipment, and the terms of service. I would like to however go paperless with tablets and direct pay via CC, which is what I plan to work towards now. For cash and checks our employees are pretty responsible. However, we have a procedure that the employee writes the amount of money and form of payment on the paperwork that the customer keeps as their receipt, then when that employee gets to the office the book keeping staff verifies the amount wrote on the paperwork is turned in. It’s been a pretty simple process that is very efficient. If the customer wants to say they gave our employee money, then it will be on the paperwork they signed, and if it is, then the employee is responsible for losing that money and faces disciplinary action. That rarely to never happens, so I feel like it’s a good system. Thank you, Ben Royer, Operations Supervisor Royell Communications, Inc. 217-965-3699 www.royell.net From: Ken Hohhof via Af Sent: Thursday, October 30, 2014 9:38 AM To: af@afmug.com Subject: Re: [AFMUG] Field Paperwork Do you guys also require customers to give the installer the upfront payment? I don’t have the installers handle money (unless the customer gives them a tip) because I don’t want to be in the situation where the customer says I gave the installer a check but I didn’t get a check. Or someone trying to pay the installer in cash or chickens. Or kittens, they are always trying to give us kittens. From: That One Guy via Af Sent: Thursday, October 30, 2014 9:32 AM To: af@afmug.com Subject: Re: [AFMUG] Field Paperwork you dont have a website or email? They can fill ours out or download them from the website they can scan and email them back in or postal mail/hand deliver it would seem to me additional work for office staff whos job it is to shuffle paperwork would be better than additional work for field crews who arent paper jockeys. that just my opinion, and thats based on the fact that we hire retards most of the time, I assume thats where mileage varies. but to the original OP if you have mediacom in your area, their vans all have printers in them, theyre in the back end behind the cage, probably because of too many mustard packets in the print head. You ought to snatch one of those guys up off the street and find out what printer theyre using On Thu, Oct 30, 2014 at 9:27 AM, Jeremy via Af af@afmug.com wrote: For me, having them sign ahead of time would require extra work. I would have to have them print it and then I'd either be back on paperwork or I'd have to scan it and upload it to their account back at the office. I can't 'push' a contract to them if they aren't on my network. On Thu, Oct 30, 2014 at 8:24 AM, That One Guy via Af af@afmug.com wrote: seriously, why do you guys not get your contracts signed ahead of time? On Thu, Oct 30, 2014 at 9:22 AM, Jeremy via Af af@afmug.com wrote: We use digital contracts through Powercode. They added this feature last year. I can 'push' contracts to accounts and they are redirected and cannot access the net until they are signed. We have them sign at the time of the install. I have only had two who sat there and read the entire thing. Of course one of those was an install that went until like 8pm. Once signed, the agreement is saved in .pdf format to the customer's account. This has really simplified the process for us. Thanks Powercode! On Wed, Oct 29, 2014 at 6:46 PM, David Milholen via Af af@afmug.com wrote: We still use a the carbon copy forms.. No hardware . The cost of printing (ink) is approx .25 - .75 cents a print or more depending on usage. The carbon prints from a professional printing company runs us about 120 bucks for a full CASE of triple copy contracts ready to sign. I say the writing is on the wall :) On 10/29/2014 11:43 AM, Ben Royer via Af wrote: Quick poll question... For those of you still using paper in the field for your technicians to have customers sign, do you use printers in the vehicles? If yes to that question, which printer do you recommend? We use a basic HP Deskjet scanner
Re: [AFMUG] Feature Request of all radio manufacturers: Radio utilization or duty cycle meters
ePMP has a lot of what you’re asking for, 320 line had some too. Thank you, Ben Royer, Operations Supervisor Royell Communications, Inc. 217-965-3699 www.royell.net From: Mike Hammett via Af Sent: Thursday, October 30, 2014 1:22 PM To: Animal Farm Subject: [AFMUG] Feature Request of all radio manufacturers: Radio utilization or duty cycle meters I want to see utilization or duty cycle meters. Tell me how busy the AP is so I know how much more can fit... and break down into different categories why it's busy. TX, Rx, retransmit, overhead, MCS 15, MCS 0, which stations are using what percent, etc. I'd say that knowing how busy the radio is is more important than knowing how many bits are flowing through it. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Re: [AFMUG] Feature Request of all radiomanufacturers: Radio utilization or duty cycle meters
Yeah, I understand now what you’re asking. My point was the ePMP Wireless Performance tab has packet retransmission, MCS percentages, etc. on it, so as far as that is concerned you have it available to you now. Otherwise, the more detailed you go as you’re defining here, I feel the more load you put on the device, I could be wrong though. Thank you, Ben Royer, Operations Supervisor Royell Communications, Inc. 217-965-3699 www.royell.net From: Mike Hammett via Af Sent: Thursday, October 30, 2014 2:08 PM To: af@afmug.com Subject: Re: [AFMUG] Feature Request of all radiomanufacturers: Radio utilization or duty cycle meters I guess sort of like NTOP, but for the radio interface. The Ethernet interface will tell you how many bits/s you're passing, but NTOP tells you how much is TCP and how much is UDP. How much is unicast, multicast, broadcast. How much is small packets, medium packets, large packets. How much is DNS, HTTP, FTP, SMTP, etc. Take all of that... and apply it to the radio world. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com From: Mike Hammett via Af af@afmug.com To: af@afmug.com Sent: Thursday, October 30, 2014 2:05:51 PM Subject: Re: [AFMUG] Feature Request of all radio manufacturers:Radio utilization or duty cycle meters I haven't spent a lot of time on the interface yet, but what I've seen is a good first step. % Frame Utilization. Okay, now within that say 73% utilization, how much is in, how much is out, how much is MCS0 how much is MCS15, how much is spent retransmitting things you already sent, etc.? Basically give me the tools to determine why the system isn't performing as expected instead of just me saying, This radio sucks. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com From: Ben Royer via Af af@afmug.com To: af@afmug.com Sent: Thursday, October 30, 2014 1:42:09 PM Subject: Re: [AFMUG] Feature Request of all radio manufacturers: Radio utilization or duty cycle meters ePMP has a lot of what you’re asking for, 320 line had some too. Thank you, Ben Royer, Operations Supervisor Royell Communications, Inc. 217-965-3699 www.royell.net From: Mike Hammett via Af Sent: Thursday, October 30, 2014 1:22 PM To: Animal Farm Subject: [AFMUG] Feature Request of all radio manufacturers: Radio utilization or duty cycle meters I want to see utilization or duty cycle meters. Tell me how busy the AP is so I know how much more can fit... and break down into different categories why it's busy. TX, Rx, retransmit, overhead, MCS 15, MCS 0, which stations are using what percent, etc. I'd say that knowing how busy the radio is is more important than knowing how many bits are flowing through it. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Re: [AFMUG] Field Paperwork
Excellent feedback from everyone, I greatly appreciate it. The concept of the quick PDF is nice, as well as the Google Drive folders. Our agreement is only a couple pages, the install work order is a couple pages as well, but nothing to consuming for someone to read through and then have an email of it. Thanks again for the feedback. Thank you, Ben Royer, Operations Supervisor Royell Communications, Inc. 217-965-3699 www.royell.net From: That One Guy via Af Sent: Wednesday, October 29, 2014 1:41 PM To: af@afmug.com Subject: Re: [AFMUG] Field Paperwork we normally get ours signed ahead of time We used to have a customer sign off form, but when they did get filled out they rarely made it back to the shop We are looking at options through powercode to get customer signatures, even if its just a tablet upload as a file. I dont know why people are so against getting their contracts signed ahead of time as part of the sign up for service, just have part of the terms void the contract if its an unsuccessful installation. On Wed, Oct 29, 2014 at 1:36 PM, Ken Hohhof via Af af@afmug.com wrote: I remember an ATT U-Verse installer finishing the job and then wanting me to sign a 7 page agreement on his iPad. He stood there killing time for 154 minutes while I read the agreement. Apparently they count on people not reading what they sign. Also it seems like the time to get it signed was BEFORE he did the work. So my recommendation is to either keep your agreement to 1 page, or provide a copy to the customer ahead of time, or to read while the installer is working (this also gives the customer something to do other than nitpicking your install work). It's a waste of time to have your installer stand there while the customer reads a long agreement. -Original Message- From: Jason Pond via Af Sent: Wednesday, October 29, 2014 12:15 PM To: af@afmug.com Subject: Re: [AFMUG] Field Paperwork So the going paperless is way easier than you think. Buy a signature pad like a Topaz Sig Lite (usb) send with installer. Your contract is probably already in PDF form. Create Information boxes and add a signature field. This can be done with Acrobat reader I think. They save on the computer have installer download or e-mail them in at the end of the day. The installer can even e-mail a copy to the customer right there while they are still onsite. (two things good about that. You know you have the right e-mail address and the installer knows that the internet is working). If the customer wants a signed copy they can have one e-mailed to them at the end of the day after the installer gets back to the office. No matter what you do an in-vehicle printer will be problematic forever they were not designed for that environment. (cheaper in the long run to go paperless sooner than later)... Sincerely, Jason Pond On Wed, Oct 29, 2014 at 10:43 AM, Ben Royer via Af af@afmug.com wrote: Quick poll question... For those of you still using paper in the field for your technicians to have customers sign, do you use printers in the vehicles? If yes to that question, which printer do you recommend? We use a basic HP Deskjet scanner/copier/printer, so the client can sign the paperwork and then we can make a copy for them in the field. However, they are not very durable to the every day use of our field techs. I’ve even had them brought in because they are jammed and we find things like a mustard packet inside them. Now, the obvious go paperless argument is null at this point as we are putting a plan in place to get there someday, but until then, what would you all recommend for paperwork printing in the field? Thank you, Ben Royer, Operations Supervisor Royell Communications, Inc. 217-965-3699 www.royell.net -- All parts should go together without forcing. You must remember that the parts you are reassembling were disassembled by you. Therefore, if you can't get them together again, there must be a reason. By all means, do not use a hammer. -- IBM maintenance manual, 1925
