Re: [AFMUG] PS4 troubles
@ Patrick: I did assign it to the radio, not the router. That approach may be next. @ Mike: I did turn on UPnP @ Ken: Thank God that did not happen... On 9/17/2014 10:13 PM, Ken Hohhof via Af wrote: I once had exactly that experience with one specific Xbox Live game. It didn't help that customer's son added me to a conference with a Microsoft Xbox support rep who kept going on and on about how he sees this all the time and the reason is the ISP sucks. -Original Message- From: Patrick Wheeland via Af Sent: Wednesday, September 17, 2014 9:20 PM To: af@afmug.com Subject: Re: [AFMUG] PS4 troubles Is the public IP being assigned to their radio which is then performing NAT or are you putting the public IP on their router? It sounds like you're assigning it to the radio. We often times have trouble with this when it comes to certain games and have to bridge the radio and assign the public to their router. Once that's done, the problem goes away. -Patrick On Wed, Sep 17, 2014 at 8:41 PM, Jerry Head via Af af@afmug.com wrote: So, a customer's son calls me tonight and asks did you change anything on Monday? No He then tells me that he has not been able to play any PS4 games online since Monday; all other internet services are working, Netflix,Hulu, email, web browsing etc. We have had some issues in the past with game consoles not liking out NAT (double, or strict they call it) In these cases we typically rent a public static IP placed on their CPE with their home router in the DMZ. This has always solved the issue beforedid not work tonight apparently. Does anyone have any suggestions on what may be going on here? Thanks!
Re: [AFMUG] PS4 troubles
I would had told the xbox rep to kiss my a Sent from my iPhone On Sep 17, 2014, at 10:13 PM, Ken Hohhof via Af af@afmug.com wrote: I once had exactly that experience with one specific Xbox Live game. It didn't help that customer's son added me to a conference with a Microsoft Xbox support rep who kept going on and on about how he sees this all the time and the reason is the ISP sucks. -Original Message- From: Patrick Wheeland via Af Sent: Wednesday, September 17, 2014 9:20 PM To: af@afmug.com Subject: Re: [AFMUG] PS4 troubles Is the public IP being assigned to their radio which is then performing NAT or are you putting the public IP on their router? It sounds like you're assigning it to the radio. We often times have trouble with this when it comes to certain games and have to bridge the radio and assign the public to their router. Once that's done, the problem goes away. -Patrick On Wed, Sep 17, 2014 at 8:41 PM, Jerry Head via Af af@afmug.com wrote: So, a customer's son calls me tonight and asks did you change anything on Monday? No He then tells me that he has not been able to play any PS4 games online since Monday; all other internet services are working, Netflix,Hulu, email, web browsing etc. We have had some issues in the past with game consoles not liking out NAT (double, or strict they call it) In these cases we typically rent a public static IP placed on their CPE with their home router in the DMZ. This has always solved the issue beforedid not work tonight apparently. Does anyone have any suggestions on what may be going on here? Thanks!
[AFMUG] PS4 troubles
So, a customer's son calls me tonight and asks did you change anything on Monday? No He then tells me that he has not been able to play any PS4 games online since Monday; all other internet services are working, Netflix,Hulu, email, web browsing etc. We have had some issues in the past with game consoles not liking out NAT (double, or strict they call it) In these cases we typically rent a public static IP placed on their CPE with their home router in the DMZ. This has always solved the issue beforedid not work tonight apparently. Does anyone have any suggestions on what may be going on here? Thanks!
Re: [AFMUG] PS4 troubles
Not your chair, not your problem. If it worked, and you didnt change anything, then its really not your problem. That is what 3rd party folks get paid for, whether that is playstation networks staff, their router vendor, etc. Dont make it your problem On Wed, Sep 17, 2014 at 8:41 PM, Jerry Head via Af af@afmug.com wrote: So, a customer's son calls me tonight and asks did you change anything on Monday? No He then tells me that he has not been able to play any PS4 games online since Monday; all other internet services are working, Netflix,Hulu, email, web browsing etc. We have had some issues in the past with game consoles not liking out NAT (double, or strict they call it) In these cases we typically rent a public static IP placed on their CPE with their home router in the DMZ. This has always solved the issue beforedid not work tonight apparently. Does anyone have any suggestions on what may be going on here? Thanks! -- All parts should go together without forcing. You must remember that the parts you are reassembling were disassembled by you. Therefore, if you can't get them together again, there must be a reason. By all means, do not use a hammer. -- IBM maintenance manual, 1925
Re: [AFMUG] PS4 troubles
Turn on uPNP. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: Jerry Head via Af af@afmug.com To: af@afmug.com Sent: Wednesday, September 17, 2014 8:41:25 PM Subject: [AFMUG] PS4 troubles So, a customer's son calls me tonight and asks did you change anything on Monday? No He then tells me that he has not been able to play any PS4 games online since Monday; all other internet services are working, Netflix,Hulu, email, web browsing etc. We have had some issues in the past with game consoles not liking out NAT (double, or strict they call it) In these cases we typically rent a public static IP placed on their CPE with their home router in the DMZ. This has always solved the issue beforedid not work tonight apparently. Does anyone have any suggestions on what may be going on here? Thanks!
Re: [AFMUG] PS4 troubles
I once had exactly that experience with one specific Xbox Live game. It didn't help that customer's son added me to a conference with a Microsoft Xbox support rep who kept going on and on about how he sees this all the time and the reason is the ISP sucks. -Original Message- From: Patrick Wheeland via Af Sent: Wednesday, September 17, 2014 9:20 PM To: af@afmug.com Subject: Re: [AFMUG] PS4 troubles Is the public IP being assigned to their radio which is then performing NAT or are you putting the public IP on their router? It sounds like you're assigning it to the radio. We often times have trouble with this when it comes to certain games and have to bridge the radio and assign the public to their router. Once that's done, the problem goes away. -Patrick On Wed, Sep 17, 2014 at 8:41 PM, Jerry Head via Af af@afmug.com wrote: So, a customer's son calls me tonight and asks did you change anything on Monday? No He then tells me that he has not been able to play any PS4 games online since Monday; all other internet services are working, Netflix,Hulu, email, web browsing etc. We have had some issues in the past with game consoles not liking out NAT (double, or strict they call it) In these cases we typically rent a public static IP placed on their CPE with their home router in the DMZ. This has always solved the issue beforedid not work tonight apparently. Does anyone have any suggestions on what may be going on here? Thanks!
