[framework-issues] [Issue 105027] “File extension” and “icon” appearance not recognized by window s vista
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=105027 --- Additional comments from jmol...@openoffice.org Tue Sep 15 21:01:32 + 2009 --- -Thanks for pointing out the guidelines. -I always download them myself from the http://www.openoffice.org/ site. That filename name of the 3.1.0 version was a little different for I changed it so I could quickly locate it on my external hard drive, but I just changed it back to the original filename before making the following checksum test. -My checksum test for each of the files are: 135035ad8ecc463ae1dde6f2b6cfe60c *OOo_2.4.1_Win32Intel_install_wJRE_en-US.exe 88b6edeb5df6d6bc63bc63ce4d4910af *OOo_3.1.0_Win32Intel_install_wJRE_en-US.exe 69c559942301acb9ce87c2a39dafcce0 *OOo_3.1.1_Win32Intel_install_wJRE_en-US.exe -I didn't have any error message whatsoever when I installed it on my: Windows Vista Hm Prem Service Pk1 and CPU 2.6GHz Pentium 4 32bit OS 3GB RAM, and I don't remember exactly in every bit of detail for it wasn't too resent, But I do remember that I went as a regular installation of any other software as normal by following the directions of the installation at hand. I'll try my best to look back. This is how it went: -I was using my stable 2.4.1 and I found out about the new 3.1.0 version of OpenOffice and I decided to download it. -I went to http://www.openoffice.org and click on the link and started the download. -After the download was complete, I “clicked” on the downloaded file: “Ooo_3.1.0_Win32Intel_install_wJRE_en-US.exe” (don't remember if I renamed it “OpenOffice_Win32Intel_install_wJRE_en-US.exe” before saving it or after it was downloaded later). -Then it opened the installation software which I followed by clicking on next button and so on till the last part of the installation where it says finish or so and I click to finish. -And the installation was successfully done. And the installation program closes as I expect it to occur. -The whole installation process went as I expected. -Next, right after the installation finished, I noticed the color of all the “icons” “file extension” of the OpenOffice application .doc .xls .ppt etc...have been changed to “white” (that is, including all the formats the OpenOffice reads). -Then I “left mouse click” on a file on my screen that had turned “white” to open it normally as I expect, and it did not open “OpenOffice” as I had expected, but rather a screen named “Windows” saying: “Windows cannot open this file”. File: any-name-of-file.doc To open this file, Windows needs to know what program you want to use to open it. Windows can go online to look it up automatically, or you can manually select from a list of programs that are installed in your computer. What do you want to do? • Use the Web service to find the correct program • Select a program from a list of installed programs [ OK ] [ Cancel ] -This as totally unexpected for I was expecting it to open automatically. -Then I selected the option “Select a program from a list of installed programs” by “left mouse click” on “OK”. -A screen followed named “Open With” saying: “Choose the program you want to use to open the file” File: any-name-of-file.doc Recommended Programs WordPad Other Programs OpenOffice.org 2.4 Notepad ...a few other programs appear, but not OpenOffice 3.1.0 or 3.1.1 as I expected... [ Browse ] [ OK ] [ Cancel ] -When I “left mouse click” to select to open the file with: OpenOffice.org 2.4 with the selected area box “Always use the selected program to open this kind of file” it fixes the white icon and file extensions that had previously turned white after the 3.1.0 /3.1.1, but “obviously” it always opens only 2.4.1 since the versions 3.1.0 /3.1.1 do not appear on the window “Open With”. -Even when I choose the option of “browse” on the window “Open With”, and look for the location of the installed version 3.1.0 /3.1.1 at: C:\Program Files\OpenOffice.org 3\program\swriter.exe (for example) it ignores the selection of the application and goes right back to the initial “Open With” screen. -It other words it acts as if any file .doc .xls .ppt etc... are non existent to my installed version 3.1.0 or 3.1.1 and these versions don't recognize them. -That's all the info I can really tell you from my end with the wording, that I observed before and after the installation of the refereed “3.1.0 or 3.1.1” file versions when I noticed the color of all the “icons” “file extension” turn white and do not automatically launches 3.1.0 or 3.1.1 on any file .doc .xls .ppt etc... when I “left mouse click” twice to open them as I had expected. -I'm going to do a final test that I haven't done, that is to uninstall both the 2.4.1 and 3.1.1 that I currently have installed, then reboot and install only the 3.1.1 version and reboot again, and see if the file
[framework-issues] [Issue 105027] “File extension” and “icon” appearance not recognized by window s vista
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=105027 User rainerbielefeld changed the following: What|Old value |New value Keywords|needmoreinfo, oooqa |needhelp, oooqa Version|current |OOo 3.1 --- Additional comments from rainerbielef...@openoffice.org Wed Sep 16 05:52:10 + 2009 --- jmol123's checksum for OOo_3.1.1_Win32Intel_install_wJRE_en-US.exe is the same as I found on http://download.openoffice.org/md5sums/3.1.1_md5sums.txt, so the installation file seems to be ok. I can't see anything unexpected in the way reporter installed. @all: Does anyone remember the history of the installation option delete older versions? I believe I saw during the default installation for 3.0(?), but then it moved to the customer installation (with 3.1.1?). So I accidently deleted my 2.4.1. @jmol123 It seems you still have a working 2.4.1 on your PC? Can you repair it in System settings / Software (I use XP German, so I do not know how it is named correctly)? Does that heal you problem so that you can use 2.4.1 without restrictions? If the file relation OOo - ODF document breaks again when you uninstall 2.4.1 after the test I mentioned before and the relation reappears when you reinstall 2.4.1 again, that would prove that you really have an OOo problem and not a VISTA problem. I strongly recommend to discuss this problem in user mailing list and forum, there you will reach much more VISTA users. May be your discussion there might generate new knowledge to find out what causes your problem, and that knowledge might help here. I strongly recommen - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 105027] “File extension” and “icon” appearance not recognized by window s vista
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=105027 --- Additional comments from jmol...@openoffice.org Mon Sep 14 18:30:35 + 2009 --- - I had the issue with both of the current versions I use: OpenOffice_3.1.0_Win32Intel_install_wJRE_en-US and OOo_3.1.1_Win32Intel_install_wJRE_en-US - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 105027] “File extension” and “icon” appearance not recognized by window s vista
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=105027 --- Additional comments from jmol...@openoffice.org Mon Sep 14 18:36:09 + 2009 --- - I did tested them (3.1.0/3.1.1) a few times installing and uninstalling them. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 105027] “File extension” and “icon” appearance not recognized by window s vista
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=105027 --- Additional comments from rainerbielef...@openoffice.org Tue Sep 15 04:47:56 + 2009 --- @jmol123: There still lots of questions are open: -From where did you get OpenOffice_3.1.0_Win32Intel_install_wJRE_en-US? That's an unusual file name. - We need your results of a checksum test! - I still need your step by step descriptions of Installation starting with a working 2.4. version and Downloaded OOo...installexe from ... Before you file further issues or post again here, please read our guidelines on http://qa.openoffice.org/issue_handling/pre_submission.html and http://www.openoffice.org/bugs/bug_writing_guidelines.html, then contribute a clear step by step instruction containing all observations (error messages ...), _every_key_press_and_every_mouse_click_ how to reproduce the problem, and explain why you believe that your results are unexpected. That means (for example): do not write something like „I am not able to ...“, but „6. left mouse click on … expected: …, color of … changes, … actual: no …., color remains white, no … Further advice will follow after this information will be available - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 105027] “File extension” and “icon” appearance not recognized by window s vista
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=105027 User mh changed the following: What|Old value |New value Assigned to|mh|tm Component|external |framework QA contact|iss...@external |iss...@framework Subcomponent|www |code Target milestone|milestone 1 |--- Version|DEV300_m33|current --- Additional comments from m...@openoffice.org Sun Sep 13 12:48:00 + 2009 --- reassign - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 105027] “File extension” and “icon” appearance not recognized by window s vista
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=105027 User rainerbielefeld changed the following: What|Old value |New value CC|''|'rainerbielefeld' Keywords| |needmoreinfo, oooqa --- Additional comments from rainerbielef...@openoffice.org Mon Sep 14 05:54:16 + 2009 --- There will not be a file associaton to a DEV version, pls. also see Issue 88051, so this issue might be INVALID. I do not see any confirmation, and report is rare from an inexperienced reporter. How can this issue be NEW? @jmol123: Please tell us the file name of your OOo installation file you downloaded from net. Your selected Version differs from Version you mention in your report and also from the one in issue 105028. What is the correct one? Did you test 2 times? Please contribute a detailed step bay step instruction concerning your installation. @mh: Why did you modify Version? - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
