[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-11-29 Thread osnola
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http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from osn...@openoffice.org Mon Nov 29 14:25:41 
+ 2010 ---
Created an attachment (id=75162)
the resulting file: ARL_Workflow_User_Documentation3.odt


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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-11-29 Thread osnola
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from osn...@openoffice.org Mon Nov 29 14:22:47 
+ 2010 ---
Just for note, I success to reproduce this bug on a mac OS X 10.6.5 ( **) with 
the following steps:
- I open the odt file ARL_Workflow_User_Documentation.odt
- I replace the title:
"The University of Texas at Austin \n Applied Research Laboratories"
by
"The University of Te  xas at Austin \n Applied Research Laboratories"
- I save the file as ARL_Workflow_User_Documentation2.odt
at this point, the pictures disappear in the Writer windows ( ie. the "read 
error" messages appear when I scroll to see a new page).
- I replace again the title to
"The University of Te  x  as at Austin \n Applied Research Laboratories"
- I save the file as ARL_Workflow_User_Documentation3.odt

The file ARL_Workflow_User_Documentation2.odt is ok , but the file 
ARL_Workflow_User_Documentation3.odt no longer contain any picture...

(**) with DEV300_m88 and with DEV300_m94 ( compiled by hand on my compiler ).

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-11-25 Thread mru
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http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from m...@openoffice.org Thu Nov 25 16:24:44 + 
2010 ---
I now tried with RC5 on Mac and Win, but the problem did not occur.
which steps did you perform? did you add or remove graphics? Did you scroll
through the document before saving?

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-11-20 Thread jonabbey
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http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from jonab...@openoffice.org Sun Nov 21 04:01:02 
+ 2010 ---
The OS should probably be changed to 'all'.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-11-20 Thread jonabbey
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http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from jonab...@openoffice.org Sun Nov 21 03:30:35 
+ 2010 ---
Created an attachment (id=75078)
Image of PNG file corruption on OOWriter 3.3.0rc5 on Mac


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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-11-20 Thread jonabbey
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http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from jonab...@openoffice.org Sun Nov 21 03:29:29 
+ 2010 ---
I just verified that this issue occurs with OO 3.3.0 rc 5 Writer on Mac OS X on
Intel, as well.

I opened a file containing PNG images, edited out some text, and all the images
were fine when I scrolled around.  When I saved the document with command-S, all
the PNG images (all the images in the document) turned to garbage, and Open
Office Writer started glitching when trying to render those images.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-11-20 Thread jonabbey
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361


User jonabbey changed the following:

What|Old value |New value

  CC|''|'jonabbey'





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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-11-19 Thread jonabbey
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http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from jonab...@openoffice.org Sat Nov 20 02:42:23 
+ 2010 ---
I see the same thing with a couple of our ODT files that contain PNG files. I
will be working with the file, editing text, and I'll get the "Read Error"
message and some significant portion of my images will disappear.  If I
subsequently save the file, the file on disk is much, much smaller and many
images are simply missing.

I've seen this in the OO 3.2.1 download for Mac OS X on Intel as well as the OO
3.3.0RC5 on Linux using native downloads from openoffice.org.

I'm attaching one that contains 23 PNG files.  The file has been previously
edited by Word 2010, but it does initially load into Open Office successfully
(modulo a mis-alignment of graphics overlaid on one of the images, but I don't
think that's relevant here).

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-11-19 Thread jonabbey
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from jonab...@openoffice.org Sat Nov 20 02:44:34 
+ 2010 ---
Created an attachment (id=75072)
An ODT file containing PNG images that have vanished with a "Read Error" message


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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-10 Thread es
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from e...@openoffice.org Fri Sep 10 10:57:32 + 
2010 ---
No, better write down here or by private e-mail to me the e-mail address you
used to send the crash report.
We can also look for submitter in the database.

Anyway it is not obvious that the crash has something to do with the image
problem...

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-10 Thread lingent
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http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from ling...@openoffice.org Fri Sep 10 10:15:33 
+ 2010 ---
No sorry, no email arrived :( 

Does it save the crash report locally as well? If so, I could attach it to this
issue? 

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-10 Thread es
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from e...@openoffice.org Fri Sep 10 07:49:00 + 
2010 ---
@lingent: you might have received a report ID by e-mail. We need to know this ID
to look into the crash report database.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-09 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from ling...@openoffice.org Thu Sep  9 22:21:26 
+ 2010 ---
Results after running with 3.3 m7 from last night 19:15 AEST until 8:05 AEST 
10/9/10 (15 mins ago):
- document 1 displayed "Read Error" in all images after 2 1/4 hours
- document 2 (1 picture) did not develop the error
- on menu-close a program crash was reported and an automatic error report
generated. Interestingly, the crash utility recovered only document 2, even
though both were modified.

I allowed the crash report to be sent, and added "REFER TO ISSUE 114361" in the
top, so you should be able t find it if you wish.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-09 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from ling...@openoffice.org Thu Sep  9 11:33:57 
+ 2010 ---
Isn't it always the case... I should have waited a few minutes before posting...
the read error has now occurred in the document with 5 images. All images are
gone at the same time, as with the 3.2.1 version. It took 2.25 hours to 
develop. 

The single image in the other document is still showing - but that always took
longer to break.


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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-09 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from ling...@openoffice.org Thu Sep  9 11:16:48 
+ 2010 ---
It's looking good. I've had both documents open in 3.3 m7 for the last 2 hours,
resized, scrolled, left alone etc. as per the cases described earlier, and no
read errors have shown yet. 

I plan to leave the documents open overnight and see if the problem reappears
over that time. I'll report back tomorrow. 


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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-09 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from ling...@openoffice.org Thu Sep  9 07:54:16 
+ 2010 ---
So you do.. sorry. I should really learn to read all the letters in the words,
not just the last few, shouldn't I :( 

I'm downloading 3.3 m7 (.deb) now. Will get back to you as soon as I can.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-08 Thread mru
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from m...@openoffice.org Thu Sep  9 06:41:04 + 
2010 ---
I know which version you deployed on your system (3.2.1).
>From the OpenOffice.org download page you can also get the OOo 3.3 pre-releases
(currently build ID OOO330m7). You can install it besides your actual OOo 3.2.1
build on your system. Would be interesting, if the issue also occurs with that
build on your system. Thanks in advance!

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-08 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from ling...@openoffice.org Wed Sep  8 21:49:40 
+ 2010 ---
Created an attachment (id=71623)
Screenshot of about box


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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-08 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from ling...@openoffice.org Wed Sep  8 21:48:45 
+ 2010 ---
That's good that you are able to reproduce it - in a sense :) At least that
shows that it's not an artifact caused by my setup...

As I said, I did download the files only yesterday from the aarnet mirror.
According to the "About" dialog this is m18, build 9502. I'll attach a
screenshot of it to this.

Cheers
Tony

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-08 Thread mru
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from m...@openoffice.org Wed Sep  8 15:39:04 + 
2010 ---
Yes, with the document I am able reproduce the issue on ubuntu and Solaris using
OOo 3.2.1.
It looks, that it is fixed with OOo 3.3 milestone OOO330m6 or m7. 
Could you please be so kind and and doublecheck this on your system using one of
these newer builds? It is no problem to install it besides OOo 3.2.1 on Linux
without interfering the other build.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-08 Thread mru
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from m...@openoffice.org Wed Sep  8 08:47:16 + 
2010 ---
OK, in this case please send the document to m...@openoffice.org. Me -as Oracle
employee- I am "treated" to handle your document confidential.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-08 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from ling...@openoffice.org Wed Sep  8 08:22:03 
+ 2010 ---
Sorry, I was not clear. The graphics are not corrupted. When the document is
opened they show perfectly well, but after some time (see case descriptions) the
"Read Error" appears. I could succesfully export the document to PDF (before the
"Read Error" appeared) and the pictures were present in the PDF. I have also
tested with the same document on a Mac (transferred via ssh) in NeoOffice and
both documents showed perfectly in that setup.

To check, I have just unzipped one of the images from document 1 and opened it
in eog, which worked fine:

$ unzip Alerting_DataProcessing.odt 
Pictures/12010336054828D57FE7.png
Archive:  Alerting_DataProcessing.odt
 extracting: Pictures/12010336054828D57FE7.png  
$ l Pictures/12010336054828D57FE7.png 
-rw-r--r-- 1 lingent lingent 131K Sep  6 12:30
Pictures/12010336054828D57FE7.png
$ file Pictures/12010336054828D57FE7.png 
Pictures/12010336054828D57FE7.png: PNG image data, 822 x 1352,
8-bit/color RGBA, interlaced
$ eog Pictures/12010336054828D57FE7.png 
(shows picture in window)

The document is "confidential" and "internal use only"... can you guarantee that
it will be treated as such? 


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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-08 Thread mru
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361


User mru changed the following:

What|Old value |New value

Keywords|  |needmoreinfo, oooqa





--- Additional comments from m...@openoffice.org Wed Sep  8 08:08:28 + 
2010 ---
Please attach the document to this issue so that we can see what's going on.

But: if the graphics are already corrupted when you open the file, the problem
is that the previous debian build of OOo has already damaged them - that was the
bug in the debian-OOo package.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-08 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361


User lingent changed the following:

What|Old value |New value

  Status|CLOSED|UNCONFIRMED

  Resolution|INVALID   |





--- Additional comments from ling...@openoffice.org Wed Sep  8 07:44:26 
+ 2010 ---
I'm sorry to have to report that the issue happens in exactly the same way with
the official build. I completely removed the Debian-provided packages (including
configuration files) and downloaded the official distribution from
http://mirror.aarnet.edu.au/pub/openoffice/stable/3.2.1/

The md5sums & files that I have are: 

829c11ba6dcdfe045dd1e5a77b34c05e 
OOo-SDK_3.2.1_Linux_x86-64_install-deb_en-US.tar.gz
455fc8d3da9010eed910a16155f16baf  
OOo_3.2.1_Linux_x86-64_install-deb_en-US.tar.gz

I unpacked the files and installed all .deb packages contained therein. Then I
tested with the same documents as before.

Please instruct me how to gather enough data to help you with assessing this
issue. Is it useful to try and build from the official source?



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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-07 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from ling...@openoffice.org Tue Sep  7 08:35:41 
+ 2010 ---
Excuse me for reopening. I had not read your comment. However, I wonder if it is
correct. I decided to post because of this discussion:
http://user.services.openoffice.org/en/forum/viewtopic.php?f=7&t=32295&hilit=+read+error+image&sid=77da46065c2122a0fd0b7b1ab1d5ee27

Note that that thread is on a hetrogenous environment of Mac, Windows and Linus.
It seems the same problem to me, and I am prepared to go the length in assisting
in finding the cause. 

I note that Debian have released a new package. I will upgrade and see if it
recurs and try with the source distribution. If it recurs, I will let you know. 

Thanks.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-07 Thread mru
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361


User mru changed the following:

What|Old value |New value

  Status|UNCONFIRMED   |RESOLVED

  Resolution|  |INVALID





--- Additional comments from m...@openoffice.org Tue Sep  7 08:30:42 + 
2010 ---
As I already said, please use the official build from openoffice.org download 
page.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-07 Thread mru
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361


User mru changed the following:

What|Old value |New value

  Status|RESOLVED  |CLOSED





--- Additional comments from m...@openoffice.org Tue Sep  7 08:31:16 + 
2010 ---
Closed.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-07 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361





--- Additional comments from ling...@openoffice.org Tue Sep  7 08:23:41 
+ 2010 ---
Created an attachment (id=71596)
Screenshot of case 3


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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-07 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361


User lingent changed the following:

What|Old value |New value

  Status|CLOSED|UNCONFIRMED

  Resolution|INVALID   |





--- Additional comments from ling...@openoffice.org Tue Sep  7 08:22:31 
+ 2010 ---
New case (screenshot attached).
Same documents as before
1. open both documents in full-screen mode, leave document with 5 pictures 
active
2. resize viewport to show all pages as in screen shot
3. walk away from PC
4. return half-hour later - pictures are broken



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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-07 Thread mru
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361


User mru changed the following:

What|Old value |New value

  Status|RESOLVED  |CLOSED





--- Additional comments from m...@openoffice.org Tue Sep  7 07:52:13 + 
2010 ---
Closed.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-07 Thread mru
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361


User mru changed the following:

What|Old value |New value

  Status|UNCONFIRMED   |RESOLVED

  Resolution|  |INVALID





--- Additional comments from m...@openoffice.org Tue Sep  7 07:51:09 + 
2010 ---
This problem has already been reported by several Linux users working with OOo
provided by the distributor. Please use OOo downloaded from openoffice.org -
there the problem does not occur.
Please report this problem to your Linux distributor.

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[sw-issues] [Issue 114361] "Read Error" with embedde d images in Writer

2010-09-07 Thread lingent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114361
 Issue #|114361
 Summary|"Read Error" with embedded images in Writer
   Component|Word processor
 Version|OOo 3.2
Platform|Opteron/x86_64
 URL|
  OS/Version|Linux
  Status|UNCONFIRMED
   Status whiteboard|
Keywords|
  Resolution|
  Issue type|DEFECT
Priority|P2
Subcomponent|editing
 Assigned to|writerneedsconfirm
 Reported by|lingent





--- Additional comments from ling...@openoffice.org Tue Sep  7 07:16:39 
+ 2010 ---
Case 1

1. Document contains 10 pages, 5 embedded PNG images
2. Open document 
3. Scroll back & forth a few times
4. Image(s) (may) disappear and broken image icon is displayed along with text
"Read Error"
5. close OO without saving

Case 2

1. Document contains 22 pages, 1 embedded PNG image
2. Open document
3. Scroll somewhat and read previous work
4. Scroll to point where new text is required
5. Enter and format text
6. Scroll back and note that image is replaced by broken image icon and text
"Read Error"
7. Copy new text into ascii text editor & close OO without saving

In both cases closing & reopening the document restores the images, but new work
was not saved (obviously). Found many messages in forums saying images disappear
permanently if saved - did not try this as these documents are important. Below
follows some configuration and document information. Please let me know if any
more is useful or needed. 

I understand that OOffice hangs together with the system java? If so, could this
be a memory corruption issue which can be traced back to the JVM? The java
version in the path is: 

$ java -version 
java version "1.6.0_17"
Java(TM) SE Runtime Environment (build 1.6.0_17-b04)
Java HotSpot(TM) 64-Bit Server VM (build 14.3-b01, mixed mode)

Document contents (unzip -v): 
-
document 1: 
Archive:  Alerting_DataProcessing.odt
 Length   MethodSize  CmprDateTime   CRC-32   Name
  --  ---  -- -   
 338  Defl:N  211  38% 2010-09-06 12:30 6c8290fa  Dialogs/dialog-lc.xml
 353  Defl:N  217  39% 2010-09-06 12:30 d9e0f9e3 
Dialogs/Standard/dialog-lb.xml
2767  Defl:N  763  72% 2010-09-06 12:30 c09bce13 
Dialogs/Standard/dlgCreateDoc.xml
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Pictures/12010336054828D57FE7.png
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META-INF/macrosignatures.xml
3730  Defl:N  551  85% 2010-09-06 12:30 d7cf5e2a  META-INF/manifest.xml
  39  Stored   39   0% 2010-09-06 12:30 0c32c65e  mimetype
   82349  Defl:N 8864  89% 2010-09-06 12:30 6e7f9a75  content.xml
 324  Defl:N  191  41% 2010-09-06 12:30 c1589ff2  layout-cache
 532  Defl:N  244  54% 2010-09-06 12:30 4f02c6e6  manifest.rdf
3084  Defl:N 1055  66% 2010-09-06 12:30 33f1f882 
Basic/Standard/mCreateDocument.xml
 356  Defl:N  216  39% 2010-09-06 12:30 00ec9b86 
Basic/Standard/script-lb.xml
 338  Defl:N  211  38% 2010-09-06 12:30 6c8290fa  Basic/script-lc.xml
   83968  Defl:N 8156  90% 2010-09-06 12:30 2af12fc5  styles.xml
1696  Stored 1696   0% 2010-09-06 12:30 21ba3cc3  meta.xml
4142  Defl:N 3830   8% 2010-09-06 12:30 a11cf9c9  
Thumbnails/thumbnail.png
   0  Defl:N2   0% 2010-09-06 12:30  
Configurations2/accelerator/current.xml
   0  Stored0   0% 2010-09-06 12:30  
Configurations2/progressbar/
   0  Stored0   0% 2010-09-06 12:30   
Configurations2/floater/
   0  Stored0   0% 2010-09-06 12:30   
Configurations2/popupmenu/
   0  Stored0   0% 2010-09-06 12:30   
Configurations2/menubar/
   0  Stored0   0% 2010-09-06 12:30   
Configurations2/toolbar/
   0  Stored0   0% 2010-09-06 12:30  
Configurations2/images/Bitmaps/
   0  Stored0   0% 2010-09-06 12:30   
Configurations2/statusbar/
   10300  Defl:N 1949  81% 2010-09-06 12:30 fcc5fe43  settings.xml
  ---  ------
  885853   717018  19%29 files

Document 2:
Archive:  MonitoringTool.odt
 Length   MethodSize  CmprDateTime   CRC-32   Name