[ARIE-L] RE: Ariel alternative?

2011-08-18 Thread Graham Fredrick
Another alternative:

OCLC's experimental Article Exchange
http://experimental.worldcat.org/AE/

It allows you to upload a PDF, then email the password to access it.  Very 
useful when email attachment sizes pose a problem, or when you cannot send via 
Ariel/Odyssey.

Graham Fredrick
Information and Technical Assistant
Walter E. Helmke Library, Room 163
Indiana University - Purdue University Fort Wayne
260-481-6508


 Rickhoff, Terry trickh...@govst.edu 8/18/2011 12:54 PM 
Response to the first paragraph...Ariel includes email so how can they be okay 
with Ariel email and not regular email??? I'll leave it at that, since anything 
else I add would be mean-spirited about not well thought out rules.

Second paragraph...most emails now have reasonable limits and if you are 
accepting emails, you should know how to (or have an IT person) set your 
filters to allow for most email addresses... i.e. .edu   .org  .gov, etc. I run 
across a gmail address sometimes, but I've never seen AOL, yahoo, msn, etc. in 
OCLC or Docline.
I have maybe one problem every few months with email, but once they put our 
email address in to be accepted by their filters if doesn't happen again. 
Now I can understand if you are doing color copies (like art journals) and the 
files are really large, but we don't have journals like that. 

This is a fun discussion, I've been wondering about the alternatives others are 
using.

Thank you,
Terry
IAF - ILL 
Governors Sate Univ. Library

-Original Message-
From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Kathy Tower
Sent: Thursday, August 18, 2011 11:35 AM
To: Discussion of the Ariel Document Transmission System
Subject: [ARIE-L] RE: Ariel alternative?

For us, the biggest problem with using email to deliver articles is that so 
many of our journal holdings are now electronic and our license agreements do 
not allow email as a delivery method.  They are OK with Ariel or Odyssey 
however.

Another occasional problem with sending articles as email attachments are the 
size limits on some email accounts and that sometimes attachments are looked at 
as a sign of spam so the emails are filtered out.

Kathy

***

Kathy Tower
Document Delivery/Interlibrary Loan
Arizona Health Sciences Library
University of Arizona
OCLC:  AZA DOCLINE:  AZUARI
520-626-6840  to...@ahsl.arizona.edu 

-Original Message-
From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Rickhoff, Terry
Sent: Thursday, August 18, 2011 9:22 AM
To: Discussion of the Ariel Document Transmission System
Subject: [ARIE-L] RE: Ariel alternative?

Hi all,

I'm just curious, I've looked at Odyssey and Illiad and was wondering if 
someone could tell me why one or both of them are better than simply scanning 
and emailing articles.

Thank you,
Terry
IAF - ILL 
Governors Sate Univ. Library



-Original Message-
From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Document Delivery
Sent: Thursday, August 18, 2011 10:41 AM
To: 'Discussion of the Ariel Document Transmission System'
Subject: [ARIE-L] RE: Ariel alternative?

Odyssey stand alone is free and works well for us,


Edward Helmrich
Iona College
Ryan Library
Interlibrary Loan Office
715 North Ave.
New Rochelle, NY 10801
VXI, NYULUZ
914-633-2352
docdeliv...@iona.edu 



-Original Message-
From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Estabrook, Alexia
Sent: Thursday, August 18, 2011 10:43 AM
To: Discussion of the Ariel Document Transmission System
Subject: [ARIE-L] Ariel alternative?

I have been having issues with Ariel for a while, the lasted being that the 
send to function is not working.  After months of working with IT we just 
cannot figure out what is wrong...  That and the fact that Ariel has not been 
updated in a very long time has lead me to consider alternatives.

What other Ariel-type products are people using and why?

We currently recieve 95% of our requests via Docline and the other 5% via OCLC. 
 I need to do more research but was initially thinking of pairing Odyssey and 
Illiad.  Am I headed in the right direction or am I way off base?

Any and all suggestions are appreciated.

Alexia D. Estabrook-Isely, MSLS
Consultant, Medical Library

Providence Hospital | Helen L. DeRoy Medical Library Main Phone: 248-849-3294 | 
Fax: 248-849-3201 | Email: alexia.estabr...@stjohn.org Library Home Page: 
http://www.intra.providence-hospital.org/MedicalLibrary/ 
Please consider the environment before printing this e-mail.

Whatever knowledge we find for you leaves you more time for your patients.  
Thank you for allowing us to assist you.

CONFIDENTIALITY NOTICE:
This email message and any accompanying data or files is confidential and may 
contain privileged information

Re: [ARIE-L] Ariel/Odyssey test request from PWS

2010-07-21 Thread Graham Fredrick
Note - there is an automated webpage set up if you want a test Odyssey document 
sent:

http://www.atlas-sys.com/products/odyssey/test/

I think the page will quickly give you an error message if the file cannot 
transmit.

Graham Fredrick
Information and Technical Assistant
Walter E. Helmke Library, Room 163
Indiana University - Purdue University Fort Wayne
260-481-6508


 ILL_PSC ILL_PSC ill_...@mail.wvu.edu 7/21/2010 3:46 PM 
Hello!
 
This summer I've been receiving some Ariel documents and not receiving others. 
This spring I could send via Odyssey, but not receive. Since neither seems to 
be working correctly, I thought I'd try to resolve both problems at the same 
time.
 
Could some kind soul please send me a test message via Ariel: 157.182.165.30?
 
Could someone else send me a test message via Odyssey: 157.182.165.30/ILL?
 
Thanks,
Linda
 
 
Linda Celet Bane
Interlibrary Loan (PWS/PWSA)
Mary F. Shipper Library/LRC
Potomac State College of WVU
Keyser, WV  26726-2697
phone: (304)788-6903
fax: (304)788-6946
Ariel: 157.182.165.30, psc_ar...@mail.wvu.edu 
E-mail: ill_...@mail.wvu.edu

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[ARIE-L] RE: Document Delivery Problem

2010-05-14 Thread Graham Fredrick
Some ideas about why some files import while others don't:

-Are both Ariel receiving installations running version 3.4?

-Do the pages of the color / grayscale files all contain the same scanning 
resolution and color setting (all pages are scanned in color vs. just the pages 
with color)?

-Were the articles scanned in or are they PDFs?

-Is there a way to tell what Ariel version was used to send the file originally?

I know our Ariel 3.01 had some problems with mixed scan resolutions or color 
settings.  I would try to scan regular pages as black  white 300 dpi and the 
color pages at 150 dpi, but this would result in some kind of error with the 
completed file.

Graham Fredrick
Information and Technical Assistant
Walter E. Helmke Library, Room 163
Indiana University - Purdue University Fort Wayne
260-481-6508


 Sedgwick-Barker, Pamela J. (CDC/OSELS/NCPHI) h...@cdc.gov 5/14/2010 
 2:19 PM 
We're seeing a similar issue here at CDC.  We're on version 3.4.  We
have a store/forward server set up here, with one Ariel installation on
a machine outside the firewall and a second inside.  We have been
receiving some color or grayscale files which are received fine by the
outside Ariel, can be viewed on that machine, but which will not send on
to our internal Ariel machine.  We get the disk full error message in
the log.  This does not affect all color and grayscale files, just some
of them.  We usually end up asking the sender to re-send the file by
alternate means.  I'd love to find a solution though.

 

Pamela Sedgwick-Barker

Systems Librarian

CDC Public Health Library and Information Center 
Email: psedgwickbar...@cdc.gov 

From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Jan
Abeita
Sent: Thursday, May 13, 2010 12:51 PM
To: Discussion of the Ariel Document Transmission System
Subject: RE: [Subject Filtered] RE: [ARIE-L] RE: Document Delivery
Problem 8%

 

We too are able to view the documents in the Ariel received queue, but
when we attempt to post to the document delivery webserver, they end up
showing an error in the status column in the delivery queue.  It never
does post to the webserver, and the patron never receives the
notification email.  However, we do not have any problems with it
crashing the system.  Thanks for asking, jan/OIT

 

From: Mantell, Jody [mailto:mantellj...@uhcl.edu] 
Sent: Tuesday, May 11, 2010 2:55 PM
To: Discussion of the Ariel Document Transmission System
Subject: RE: [Subject Filtered] RE: [ARIE-L] RE: Document Delivery
Problem 8%

 

We too have this issue.  Although we can usually view the
color/grayscale files in the Received Queue-if we try and deliver the
file-it shuts down our delivery system (we still use Prospero) I have to
go into the system and remove all the files internally to bring Prospero
back up.  So are you actually trying to deliver the file using Ariel and
posting to a webserver or directly to the patron's email?

 

 

Jody Mantell ~ILL Supervisor

Interlibrary Loan ~ Document Delivery Team

Neumann Library/UHCL

mantellj...@uhcl.edu mailto:mantellj...@uhcl.edu   

281.283.3906

 

 

 

From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Sara
Fitzpatrick
Sent: Monday, May 10, 2010 10:53 AM
To: 'Discussion of the Ariel Document Transmission System'
Subject: [Subject Filtered] RE: [ARIE-L] RE: Document Delivery Problem
8%

 

Jan,

 

I would be interested in hearing if, and how,  you are able to resolve
this problem. We ask libraries not to send us grayscale or color
documents via ARIEL for the very reason you state - our patrons are not
able to view the documents when they are posted.  We have had this
problem for as long as we've used ARIEL and we've never been able to
identify the source of the problem.

 

Sara Fitzpatrick

Interlibrary Loan

Webster University Library

Eden-Webster Library System (ELW)

Phone 314-246-7807

Fax 314-968-7113

i...@webster.edu 

 

 

 

 

From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Jan
Abeita
Sent: Monday, May 10, 2010 10:16 AM
To: Discussion of the Ariel Document Transmission System
Cc: Alan Wallace; Ariel Support
Subject: RE: [ARIE-L] RE: Document Delivery Problem

 

Thank you Cindy.  Our ITS dept. indicates that the issue has nothing to
do with the pick-up server.  They are fairly certain that it is
something to do with Ariel.  I have also contacted Ariel support, but as
yet have not heard resolution to our problem.  I'm hoping that someone
on the listserv will have encountered this at some point.  Jan/OIT

 

From: Abel, Cynthia L. [mailto:cynthiaa...@creighton.edu] 
Sent: Thursday, May 06, 2010 2:51 PM
To: Discussion of the Ariel Document Transmission System
Subject: RE: [ARIE-L] RE: Document Delivery Problem

 

Perhaps it is not Ariel, but your document delivery patron pick up
server may be rejecting articles containing

Re: [ARIE-L] Finding School from IP address

2010-03-23 Thread Graham Fredrick
Here is the website I use:

https://www.arin.net/

Use the Search Whois box in the upper right corner to do an IP lookup.   


Graham Fredrick
Information and Technical Assistant
Walter E. Helmke Library, Room 163
Indiana University - Purdue University Fort Wayne
260-481-6508


 ARIE-L mark...@u.washington.edu 3/23/2010 10:45 AM 
Forwarded by the list manager
==

Subject: Finding School from IP address
Date: Mon, 22 Mar 2010 11:07:19 -0500
From: Conway, Billie N bcon...@ku.edu

We received a document today via Ariel, but all of the pages were blank. All we 
have to identify the 
document is the school's Ariel IP address. I remember seeing some suggestions 
on the Ariel listserv 
a while ago about locating a school by its IP address. Can anyone suggest a 
good website
to try? Thanks.

Billie Conway
Interlibrary Loan
210L Watson Library
University of Kansas (KKU)
Phone: 785-864-8894
Fax: 785-864-3855
bcon...@ku.edu 
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RE: [ARIE-L] Scan preferences

2009-12-10 Thread Graham Fredrick
When scanning items that have smaller fonts, subscripts  superscripts, 
physics/math formulas, as well as lightened pages, 300 dpi seems to scan much 
better than 200 dpi.  Since the scanner speeds on our equipment are just as 
quick with either 300 or 200, I usually just scan as 300 for regular scanning.




Graham Fredrick
Information and Technical Assistant
Walter E. Helmke Library, Room 163
Indiana University - Purdue University Fort Wayne
260-481-6508
 Document Delivery docdeliv...@iona.edu 12/10/2009 2:59 PM 
We find that using 300 dpi in scanning is too slow with our scanner, 200 is 
much faster. It's a little less clear, but for text it's mostly fine. Any 
problems out there with 200 dpi? Thanks,


Edward Helmrich 
Interlibrary Loan Office 
Ryan Library 
Iona College VXI, NYULUZ
914-633-2352 
docdeliv...@iona.edu 




-Original Message-
From: arie-l-boun...@mailman1.u.washington.edu 
[mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf Of Denise M. 
Chmielewski
Sent: Thursday, December 10, 2009 2:45 PM
To: Discussion of the Ariel Document Transmission System
Subject: Re: [ARIE-L] Scan preferences

1.) Yes, it happens to us randomly and occasionally.
2.) We have not figured out why the settings are not permanent.
3.) No, we do not know why it happens. At first, we thought that it was caused 
by the Shut Down and Restart, but that does not seem to matter.

Our system has lost IP and email set-up information at times, also. 

We have learned to recognize the symptoms of the problem and are better able to 
resolve the two problems with lost settings.

Denise M. Chmielewski 
Library Systems Operator
Shadek-Fackenthal Library 
Franklin  Marshall College 
P. O. Box 3003
Lancaster, PA  17604-3003

F  M Library Webpage
http://library.fandm.edu/ 
Email: denise.chmielew...@fandm.edu 
Phone: 717-358-7192
FAX:   717-291-4160

- Original Message -
From: Craighton Hippenhammer chham...@olivet.edu
To: arie-l@u.washington.edu 
Sent: Thursday, December 10, 2009 1:28:27 PM GMT -05:00 US/Canada Eastern
Subject: [ARIE-L] Scan preferences

Ariel preferences settings for brightness and contrast, located on the 
preferences scan tab, do not seem to hold their slider positions while 
everything else on the scan tab does.  Both lose their settings when we reboot, 
but it also happens more than that, quite randomly.  Questions:  1) Is this 
happening to anyone else?  2) Anyone know why those two setting don't stick?  
3)  Anyone know what's causing this during the random times when we're not 
rebooting and not closing Ariel?
 
Our scanner is Fujitsu fi-6230.
 
 
 
Craighton Hippenhammer
Associate Professor
Department of Library Informatics
Benner Library  Resource Center
Olivet Nazarene University
Bourbonnais, IL 60914
chham...@olivet.edu 
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Re: [ARIE-L] Log shows received, but documents aren't there

2009-12-08 Thread Graham Fredrick
Have you tried rebuilding the Received Queue?  This is available from the Help 
menu in Ariel 3, but may not be there for version 4 users.




Graham Fredrick
Information and Technical Assistant
Walter E. Helmke Library, Room 163
Indiana University - Purdue University Fort Wayne
260-481-6508
 fred.k...@medstar.net 12/8/2009 3:17 PM 
Hello all,

I'm sure this has come up before, but I can't remember the solution: our 
Ariel log file shows that we've received several documents today, but they 
aren't showing up in the received window. I tried restarting Ariel, and 
restarting the computer (my first solution for just about everything), but 
no luck. AFAIK, nobody here has done anything unusual, like change the 
settings.

Any ideas?

Fred King
Medical Librarian, Washington Hospital Center: DCUWHC
fred.k...@medstar.net 
202-877-6221


12/08/09 11:29:58  Receive completed for file 28253929(A139CE1B.77C) from 
161.57.206.27.
12/08/09 11:29:50  Receive started for file A139CE1B.77C from 
161.57.206.27.
12/08/09 11:29:39  Receive completed for file RUSH Docline 
28250748(8EB3D238.293) from 142.179.210.56.
12/08/09 11:29:32  Receive started for file 8EB3D238.293 from 
142.179.210.56.
12/08/09 11:24:12  Receive completed for file whc-28250686(80A98156.051) 
from 128.169.129.86.
12/08/09 11:24:04  Receive started for file 80A98156.051 from 
128.169.129.86.
12/08/09 11:22:52  Receive completed for file whc-28250686(80A98156.050) 
from 128.169.129.86.
12/08/09 11:22:40  Receive started for file 80A98156.050 from 
128.169.129.86.
12/07/09 13:30:31  Receive completed for file 28239156(898E1696.003) from 
137.142.22.150.
12/07/09 13:29:41  Receive started for file 898E1696.003 from 
137.142.22.150.
12/07/09 11:11:20  Receive completed for file Happy Holidays from UF HSC 
ILL(9FB24C31.E01) from 159.178.76.49.
12/07/09 11:11:19  Receive started for file 9FB24C31.E01 from 
159.178.76.49.
12/07/09 09:46:32  Receive completed for file 28243854(44E0B2E2.130) from 
68.224.178.226.
12/07/09 09:46:28  Receive started for file 44E0B2E2.130 from 
68.224.178.226.
12/07/09 09:16:49  Receive completed for file 28239487(9C6F1260.7D8) from 
156.111.18.96.
12/07/09 09:16:41  Receive started for file 9C6F1260.7D8 from 
156.111.18.96.

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Re: [ARIE-L] Need help with Fujitsu 6230 scanner

2009-03-24 Thread Graham Fredrick
It sounds like when you adjust the settings for the scanner, it is not saving 
the revised settings.  You can check the Fujitsu settings file to see if it is 
keeping your changes.  On the computer I am using, it is saved in:

C:\Documents and Settings\Administrator\Application Data\Fujitsu\Fjtwain

...and the filename is:

FJTW3900.INI

The filename will probably not be exactly the same, but should be close to 
that.  There are a lot of settings in there, but there is a Brightness, 
Threshold, and Contrast setting in my version of the file. 

Any time a program makes a setting adjustment (such as Ariels More... button) 
it should save the changes to that file.  If you are not an administrator on 
the computer, it may not be able to save changes to that file, but this 
probably varies depending on your computer setup.



Graham Fredrick
Information and Technical Assistant
Walter E. Helmke Library, Room 163
Indiana University - Purdue University Fort Wayne
260-481-6508

 Bruce Deitz bde...@kettering.edu 3/24/2009 9:22 AM 
We recently purchased the Fujitsu 6230 scanner.

 

Three questions:

 

1.  Is ISIS needed to operate the scanner.  

Twain driver in place.

Our previous scanner was using ISIS, not twain.

 

2.  When we use the flatbed the document is too light.

 We have to select more, select scan, then increase

 the brightness to make the document readable.

 

Is there a fix? Or does every document require this procedure?

 

3.  Also, the paper feeder does not feed multiple pages.

When we insert the page through the feeder, it too 

is too light to read.  We have to select more, select scan,

then adjust increase the brightness to make the document 

readable. 

 

Is there a fix?

 

Any help greatly appreciated.

 

Please email me off list.

 

Thanks.

 

Bruce Deitz

ILL Co-ordinator / Serials

Technical Library Assistant III

Kettering University Library

1700 University Avenue

FlintMI  48504-4898

Phone:  810.762.7938 or 810.762.9841

Email:   mailto:i...@kettering.edu i...@kettering.edu or 

  mailto:bde...@kettering.edu bde...@kettering.edu 

Toll Free: 1-800-955-4464

OCLC Symbol:EGM

ARIEL:  198.110.2.128

 

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Re: [ARIE-L] Import function

2009-03-24 Thread Graham Fredrick
This may not be the problem, but I remember hearing once that some Ariel 
versions doesn't like certain file resolutions.  If the TIF files are scanned 
at 300 dpi or 150 dpi, they should import fine but may not work at other 
resolutions or if they were scanned as a mix of resolutions.



Graham Fredrick
Information and Technical Assistant
Walter E. Helmke Library, Room 163
Indiana University - Purdue University Fort Wayne
260-481-6508

 Nada Vaughn nvau...@wustl.edu 3/24/2009 10:06 AM 
We have been sending our students to our branch libraries to copy
articles from older bound journals, then returning to our office to scan
the paper documents. Now that the branch libraries all  have scanners,
we want to send them with a flash drive ...scan the documents, return to
our office and import into Ariel. Upon testing this yesterday, it did
not work...neither uploading as a pdf or a tiff.

What are we missing? Is there a setting that needs to be changed/

 

Thanks

 

Nada A. Vaughn

Interlibrary Loan Supervisor

Washington University  Olin Library

Campus Box 1061

 

314-935-4087 (voice)

314-935-4719 (fax)

 

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Re: RE: [ARIE-L] Another mystery item received in ourlibrary.....is ityours?

2009-02-18 Thread Graham Fredrick
If you still have the mystery Ariel file stored, you can determine what 
institution sent the file with a little investigating:

1) Check the IP address in the Ariel file

2) Use a reverse IP lookup tool (e.g. https://www.arin.net/ has a Search 
WHOIS box in the upper right corner), which will tell what institution that IP 
address goes to.

3) Use the information from the IP lookup and the OCLC policy directory ( 
https://illpolicies.oclc.org/ipd/NewSearch.do?start=standard ) and used the 
Advanced Search.

4) You can verify a likely match by comparing the IP address from the Unit - 
Information section.

Or for the quick attempt, you can try using Google and searching for the IP 
address + Ariel.  This may not work if their sending and receiving addresses 
are different, or if they don't publicly post their IP address.


Graham Fredrick
Information and Technical Assistant
Walter E. Helmke Library, Room 163
Indiana University - Purdue University Fort Wayne
260-481-6508

 Jennifer Rose Salvo jen.sa...@nyu.edu 2/18/2009 12:01 PM 
The first mystery document came with paperwork listing us as the borrower (and 
no indication of lender), but we had no record of that item every being 
requested.

The second mystery document was sent without any identifying paperwork of the 
request, which is why I asked my staff to post it to the list. Believe me, if 
we knew the lender or borrower, we wouldn't be posting to the list.

Yes, I agree it should be standard procedure to send the original request as a 
cover sheet to any document. Unfortunately, this is not always the case.

Jen Salvo
Supervisor, Interlibrary Loan
New York University
212-998-2512

- Original Message -
From: Denise P Westphal dwes...@lsu.edu
Date: Wednesday, February 18, 2009 11:09 am
Subject: RE: [ARIE-L] Another mystery item received in our library.is 
ityours?
To: Discussion of the Ariel Document Transmission System 
arie-l@u.washington.edu, il...@webjunction.org, illia...@listserv.vt.edu, 
ARIE-L@u.washington.edu 


 Do these mystery ARIEL documents not have scanned copies of the 
 original requests with them? I think this should be standard operating 
 procedure.
  
 Also, could Libraries please respond to the List only if the ILL is theirs?
  
 Denise Westphal
 Louisiana State University
 School of Veterinary Medicine Library
 Public Services - ILL
 (225) 578-9797
  
 LAULSB / LBD
  
  
 
 
 
 From: arie-l-boun...@mailman1.u.washington.edu on behalf of Liudmilla 
 Hirsch
 Sent: Wed 2/18/2009 9:50 AM
 To: il...@webjunction.org; illia...@listserv.vt.edu; ARIE-L@u.washington.edu 
 Subject: [ARIE-L] Another mystery item received in our library.is 
 ityours?
 
 
 
 Another item was received this morning by NYU Bobst Library ILL Department:
 It is not our request:
 
 
 Journal title: Les Beaux-Arts
 Volume: Quatrieme Annee
 Number: N: 97
 Date: Vendredi 27 Octobre 1933
 
 Article title: Henri de Braekeleer, jadis...
  M. Emile Vauthier evoque des souvenirs
 
 The article is 6 pages long.
 
 It is a very poor quality copy, so please include your mail address so 
 we can mail it to you.
 Thanks.
 
 NYU
 Bobst Library
 ILL Department
 212-998-2511
 
 
 
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