Business Objects XI - Solaris MidTier integration issues
Dear All, I am in the process of configuring ARS web reporting – using ARS7.1 with Business Objects XI. At the current stage I am facing the following error: Failed to process the request!! An unexpected error has occurred com.crystaldecisions.sdk.exception.SDKException$Unexpected: An unexpected error has occurred cause:java.io.IOException: CreateProcess: C:\Program Files\Business Objects\BusinessObjects Enterprise 11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe -report C:\Program Files\AR System\ARWebReportViewerITSM\reports\m11c23c11b16\4461F84D76B2DA56A269A03CB0FA2257\HPD5fOpenIncidents5fbyDaysActive.rpt -newrpt -discard -version 1100 -thumbnail -outfile -token [EMAIL PROTECTED]NLViXgJYC;H?L[EMAIL PROTECTED] \MO40NLViXgJYC;H?L[EMAIL PROTECTED] I am sure I am missing something related to defining paths. I appreciate all the help as I am struggling to get web reports to work. I have gone through a post by William Rentfrow ( http://www.nabble.com/Re%3A-boxi-crystal-report-location---Longish-response-tt15828219.html) but am confused about the path settings Our configuration and steps done are: 1 - Solaris AR Server 7.1 MidTier 7.0.01 1 – Business Objects XI Windows box running IIS 6 I need to get mid-tier solaris box(es) to display Crystal Reports on the web. (A) Configure Business Objects XI Server 1) Installed Java SDK 1.5.0_12 2) Installed Tomcat 5.5.23 3) Installed Apache Tomcat IIS Redirector 1.2.14.0 4) Restart IIS Admin Service 5) Checked Apache homepage (http://BO-server-name:8080) – OK 6) Installed the ARWebReportViewer. 7) Checked ARReports link ( http://BO-server-name:8080/arreports/shared/config/configreport.jsp) - OK (B) Configure Report Settings on Solaris MidTier 1) Crystal/BO Report Engine Deployment - BOXI/Crystal Reports Server XI on a different machine without a mid tier 2) Reporting Working Directory - /apps/remedyitsm/mid-tier/reports (local folder on MidTier server) 3) BOXI/Crystal Report Server 11 Location - http://BO-server-name:8080 (C) Update Crystal entry in Report Type form using User Tool Old Entry value – Crystal10URL=$CRTLOC$/arreports/….. Updated to – Crystal10URL= http://BO-server-name:8080/arreports/…..; (D) Configure Report Settings in ARWebReportViewer application on BO server 1) Reporting Working Directory* - C:\Program Files\AR System\ARWebReportViewerITSM\reports 2) CMS Machine Name* - BO-server-name 3) CMS Machine Connection Details – Chose Business Objects Enterprise XI AR System ODBC Data Source Name - ARSITSM CMS Folder Name - ARReports CMS User Name Pwd – Used same access details after testing with BO URL - http://BO-server-name/businessobjects/enterprise115/InfoView/logon.aspx Thanks. Regards, Prashant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Business Objects XI - Solaris MidTier integration issues
Dear All,
Just an update on the problem: I am getting a different error now.
Regarding step (C) I have changed the values back to the original and the
error Failed to process request is gone now.
However once Run Report is clicked I get the screen to enter report title
and sub-title. Here when I click OK it is giving the following error :(
*
Error
Failed to open the connection. Failed to open the connection.
C:\WINDOWS\TEMP\{FF156FD4-60BD-4BC2-B8AA-ABFFDAFEBC96}.rpt *
Anybody have any ideas what could be the problem?
Thanks.
Regards,
Prashant
On Sun, May 25, 2008 at 2:33 PM, Prashant Patil [EMAIL PROTECTED] wrote:
Dear All,
I am in the process of configuring ARS web reporting – using ARS7.1 with
Business Objects XI. At the current stage I am facing the following error:
Failed to process the request!! An unexpected error has occurred
com.crystaldecisions.sdk.exception.SDKException$Unexpected:
An unexpected error has occurred cause:java.io.IOException: CreateProcess:
C:\Program Files\Business Objects\BusinessObjects Enterprise
11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe -report
C:\Program Files\AR
System\ARWebReportViewerITSM\reports\m11c23c11b16\4461F84D76B2DA56A269A03CB0FA2257\HPD5fOpenIncidents5fbyDaysActive.rpt
-newrpt -discard -version 1100 -thumbnail -outfile -token
[EMAIL PROTECTED]NLViXgJYC;H?L[EMAIL PROTECTED]
\MO40NLViXgJYC;H?L[EMAIL PROTECTED]
I am sure I am missing something related to defining paths. I appreciate
all the help as I am struggling to get web reports to work. I have gone
through a post by William Rentfrow (
http://www.nabble.com/Re%3A-boxi-crystal-report-location---Longish-response-tt15828219.html)
but am confused about the path settings
Our configuration and steps done are:
1 - Solaris AR Server 7.1 MidTier 7.0.01
1 – Business Objects XI Windows box running IIS 6
I need to get mid-tier solaris box(es) to display Crystal Reports on the
web.
(A) Configure Business Objects XI Server
1) Installed Java SDK 1.5.0_12
2) Installed Tomcat 5.5.23
3) Installed Apache Tomcat IIS Redirector 1.2.14.0
4) Restart IIS Admin Service
5) Checked Apache homepage (http://BO-server-name:8080) – OK
6) Installed the ARWebReportViewer.
7) Checked ARReports link (
http://BO-server-name:8080/arreports/shared/config/configreport.jsp) - OK
(B) Configure Report Settings on Solaris MidTier
1) Crystal/BO Report Engine Deployment - BOXI/Crystal Reports Server XI on
a different machine without a mid tier
2) Reporting Working Directory - /apps/remedyitsm/mid-tier/reports (local
folder on MidTier server)
3) BOXI/Crystal Report Server 11 Location - http://BO-server-name:8080
(C) Update Crystal entry in Report Type form using User Tool
Old Entry value – Crystal10URL=$CRTLOC$/arreports/…..
Updated to – Crystal10URL= http://BO-server-name:8080/arreports/…..;
(D) Configure Report Settings in ARWebReportViewer application on BO server
1) Reporting Working Directory* - C:\Program Files\AR
System\ARWebReportViewerITSM\reports
2) CMS Machine Name* - BO-server-name
3) CMS Machine Connection Details –
Chose Business Objects Enterprise XI
AR System ODBC Data Source Name - ARSITSM
CMS Folder Name - ARReports
CMS User Name Pwd – Used same access details after
testing with BO URL -
http://BO-server-name/businessobjects/enterprise115/InfoView/logon.aspx
Thanks.
Regards,
Prashant
___
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Re: Business Objects XI - Solaris MidTier integration issues
Prashant,
check the permission for both your local C:\windows\temp directory and the
windows\temp directory on the BO-Server
Try to grant write permission to 'Everyone'.
HTH
Mario
Prashant Patil
[EMAIL PROTECTED]
OMTo
Sent by: Action arslist@ARSLIST.ORG
Request System cc
discussion
list(ARSList)Subject
[EMAIL PROTECTED] Re: Business Objects XI - Solaris
ORG MidTier integration issues
25.05.2008 17:26
Please respond to
[EMAIL PROTECTED]
RG
** Dear All,
Just an update on the problem: I am getting a different error now.
Regarding step (C) I have changed the values back to the original and the
error Failed to process request is gone now.
However once Run Report is clicked I get the screen to enter report title
and sub-title. Here when I click OK it is giving the following error :(
Error
Failed to open the connection. Failed to open the connection.
C:\WINDOWS\TEMP\{FF156FD4-60BD-4BC2-B8AA-ABFFDAFEBC96}.rpt
Anybody have any ideas what could be the problem?
Thanks.
Regards,
Prashant
On Sun, May 25, 2008 at 2:33 PM, Prashant Patil [EMAIL PROTECTED] wrote:
Dear All,
I am in the process of configuring ARS web reporting – using ARS7.1
with Business Objects XI. At the current stage I am facing the
following error:
Failed to process the request!!
An unexpected error has occurred
com.crystaldecisions.sdk.exception.SDKException$Unexpected: An
unexpected error has occurred cause:java.io.IOException:
CreateProcess: C:\Program Files\Business Objects\BusinessObjects
Enterprise
11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe
-report C:\Program Files\AR
System\ARWebReportViewerITSM\reports\m11c23c11b16\4461F84D76B2DA56A269A03CB0FA2257\HPD5fOpenIncidents5fbyDaysActive.rpt
-newrpt -discard -version 1100 -thumbnail -outfile -token
[EMAIL PROTECTED]NLViXgJYC;H?L[EMAIL PROTECTED]JYC;H?L[EMAIL
PROTECTED]
I am sure I am missing something related to defining paths. I
appreciate all the help as I am struggling to get web reports to
work. I have gone through a post by William Rentfrow (
http://www.nabble.com/Re%3A-boxi-crystal-report-location---Longish-response-tt15828219.html
) but am confused about the path settings
Our configuration and steps done are:
1 - Solaris AR Server 7.1 MidTier 7.0.01
1 – Business Objects XI Windows box running IIS 6
I need to get mid-tier solaris box(es) to display Crystal Reports on
the web.
(A) Configure Business Objects XI Server
1) Installed Java SDK 1.5.0_12
2) Installed Tomcat 5.5.23
3) Installed Apache Tomcat IIS Redirector 1.2.14.0
4) Restart IIS Admin Service
5) Checked Apache homepage (http://BO-server-name:8080) – OK
6) Installed the ARWebReportViewer.
7) Checked ARReports link (
http://BO-server-name:8080/arreports/shared/config/configreport.jsp)
- OK
(B) Configure Report Settings on Solaris MidTier
1) Crystal/BO Report Engine Deployment - BOXI/Crystal Reports Server
XI on a different machine without a mid tier
2) Reporting Working Directory - /apps/remedyitsm/mid-tier/reports
(local folder on MidTier server)
3) BOXI/Crystal Report Server 11 Location -
http://BO-server-name:8080
(C) Update Crystal entry in Report Type form using User Tool
Old Entry value – Crystal10URL=$CRTLOC$/arreports/…..
Updated to – Crystal10URL= http://BO-server-name:8080/arreports/…..;
(D) Configure Report Settings in ARWebReportViewer application on BO
server
1) Reporting Working Directory* - C:\Program
ARS 4.5.2 license problem
Hello everyone, I have problem. We are currently using ARS 4.5.2 on a unix box, with oracle database. During a network upgrade the application fail to come up. The unix admins moved the drive to a different box. For some reason all the current license keys are missing and it is showing windows license keys that we have used previously. I was able to get support purge a few licenses keys but I am receiving the following error message. ARERR (337) You have reach the maximum number of database entries permitted with this version of the Action Request System. Only the Server license can be added. I'm getting invalid keys for any user license I try to add. It is also populating the wrong HostID. I a newbie here but I have searched everywhere trying to find out where it getting the incorrect hostid with no luck. Any Ideas? I would greatly appreciate any help I can get. The work day start on Tuesday and I have to have this app back up an running before the workday starts at 6am. Danielle Henderson [EMAIL PROTECTED] L-3 Communication Titan Corp ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
