Re: List of workflow objects that...

2010-04-02 Thread Murnane, Phil
Joe:

What application, version, and patch level are you running?

Thanks,
--Phil

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Thursday, April 01, 2010 22:06
To: arslist@ARSLIST.ORG
Subject: List of workflow objects that...

**
Does anyone has a ready list of work-flow objects (forms, active links, 
filters, etc.) that creates a Group in the Group form when a new company is 
added to the Application configuration data? Something seems to have broken on 
the server that I am currently working on and a ready list of such objects 
would go a long way in finding what is missing or broken on our server here 
that causes that group creation to fail.

Joe

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Re: List of workflow objects that...

2010-04-02 Thread support

Joe,

Same question as Phil (hereunder).

And also: can you specify a company is added to the Application 
configuration data?  What do you do, where do you click, ?


Thanks.
Kaïs
www.arsmarts.com

Murnane, Phil wrote:

**

Joe:

 


What application, version, and patch level are you running?

 


Thanks,

--Phil

 

*From:* Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] *On Behalf Of *Joe DeSouza

*Sent:* Thursday, April 01, 2010 22:06
*To:* arslist@ARSLIST.ORG
*Subject:* List of workflow objects that...

 


**

Does anyone has a ready list of work-flow objects (forms, active 
links, filters, etc.) that creates a Group in the Group form when a 
new company is added to the Application configuration data? Something 
seems to have broken on the server that I am currently working on and 
a ready list of such objects would go a long way in finding what is 
missing or broken on our server here that causes that group 
creation to fail.


 


Joe

 


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Problems with WSDL in Midtier !

2010-04-02 Thread Tristan Roppel
Hi folks,

Tomcat 5.5,
Midtier 7.1, patch 4
Windows 7 Home Premium

I have a problem with the WSDL handler URL
My MidTier works fine, i can connect and work with IE7.

But when i create a WS for a simple Form, an can not see the correct
WSDL file in the admin tool.
I get always the HTTP error 404

Before i updated my OS from Windows 7 RC to the final version, it worked
fine.

I used for example
http://localhost:8085/arsys/WSDL/public/trirop/WSTest !

Does andybody know, how can a fix this problem ?

Thanks in advance !

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Need help with workflow to move a license from floating to fixed.

2010-04-02 Thread Garrison, Sean (Norcross)
I have workflow that basically checks to see if a user has an application fixed 
license and attempts to convert it to floating via the CTM:People Permission 
Groups form.  The following is from the filter log:

Checking ztmpPeopleLoad-152-AddAssetUserFixed`! (152)
-- Passed -- perform actions
0: Set Fields
Log (536870913) =
Asset User Floating License found.  Removing 
License.
Problem User Floating License found.  Removing 
License.
Incident Master Floating License found.  
Removing License.
Adding Asset User Fixed License.
1: Push Fields (note -- this is pushing to CTM:People Permission Groups)
Permission Group (101578) = Asset User
Permission Group ID (101579) = 20019
Group Type (103972) = 1
Permission Tag Name (102340) = BMC:Asset Mgmt
Person ID (100080) = PPL00027638
Product Name (240001002) = Configuration/Asset Management
Remedy Login ID (4) = testuser
Short Description (8) = x
Status (7) = 1
viaTIL License Type (102294) = Fixed
z1D Action (100076) = START
z1D Previous Operation (100220) = SET

Ok now here is the fun part it does a lookup of the User table:

Checking CTM:PPG:UpdateGroupList_190_Add1 (190)
-- Passed -- perform actions
0: Set Fields
z1D Permission Group List (101583) =  
0;0;109179;105241;105244;105243;105242;105240;20025;20032;2;20213;10;
z1DLicenseList (301770600) =

We are good here.  I then modified the workflow to do an immediate push of the 
z1D Permission Group List and the z1DLicense List to the Application License 
field and the Group List field.
Checking CTM:PPG:UpdateGroupList_200_Add5`! (200)
  -- Passed -- perform actions
: Push Fields
Application License (122) = BMC:Asset Mgmt User Fixed
Group List (104) = 20019; 
0;0;109179;105241;105244;105243;105242;105240;20025;20032;2;20213;10;
/* Thu Apr 01 2010 15:47:35.0773 */Start filter processing -- Operation - SET
User - 0086196

As you can see 2019 was added at the beginning of the list and that 
Application License was modified to say BMC:Asset Mgmt User Fixed.  I added 
the `! to the end of the workflow to push immediately to the user form and not 
wait till Phase 2.  Ok now on to the next license:

Checking ztmpPeopleLoad-152-AddIncidentMasterFixed`! (152)
-- Passed -- perform actions
0: Set Fields
Log (536870913) =
Asset User Floating License found.  Removing 
License.
Problem User Floating License found.  Removing 
License.
Incident Master Floating License found.  
Removing License.
Adding Asset User Fixed License.
Adding Incident Master Fixed License.
1: Push Fields
Permission Group (101578) = Incident Master
Permission Group ID (101579) = 20004
Permission Group Type (103972) = 1
Permission Tag Name (102340) = BMC:Incident Mgmt
Person ID (100080) = PPL00027638
Product Name (240001002) = Incident Mgmt/Service Desk
Remedy Login ID (4) = jewheat
Description (8) = x
Status (7) = 1
viaTIL License Type (102294) = Fixed
z1D Action (100076) = START
z1D Previous Operation (100220) = SET

Checking CTM:PPG:UpdateGroupList_190_Add1 (190)
-- Passed -- perform actions
0: Set Fields
z1D Permission Group List (101583) =  
0;0;109179;105241;105244;105243;105242;105240;20025;20032;2;20213;10;
z1DLicenseList (301770600) =

As you can see my 20019 permission and my  BMC:Asset Mgmt User Fixed got 
lost.  Any ideas on things to try?

Thanks,

Sean



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Re: Need help with workflow to move a license from floating to fixed.

2010-04-02 Thread Garrison, Sean (Norcross)
The Remedy Login Id is different.  Please ignore that difference.  I was 
trying to prevent user ids from being on the list.  The corrected log is below.

Thanks,

Sean

From: Garrison, Sean (Norcross)
Sent: Friday, April 02, 2010 9:09 AM
To: arslist@ARSLIST.ORG
Subject: Need help with workflow to move a license from floating to fixed.

I have workflow that basically checks to see if a user has an application fixed 
license and attempts to convert it to floating via the CTM:People Permission 
Groups form.  The following is from the filter log:

Checking ztmpPeopleLoad-152-AddAssetUserFixed`! (152)
-- Passed -- perform actions
0: Set Fields
Log (536870913) =
Asset User Floating License found.  Removing 
License.
Problem User Floating License found.  Removing 
License.
Incident Master Floating License found.  
Removing License.
Adding Asset User Fixed License.
1: Push Fields (note -- this is pushing to CTM:People Permission Groups)
Permission Group (101578) = Asset User
Permission Group ID (101579) = 20019
Group Type (103972) = 1
Permission Tag Name (102340) = BMC:Asset Mgmt
Person ID (100080) = PPL00027638
Product Name (240001002) = Configuration/Asset Management
Remedy Login ID (4) = testuser
Short Description (8) = x
Status (7) = 1
viaTIL License Type (102294) = Fixed
z1D Action (100076) = START
z1D Previous Operation (100220) = SET

Ok now here is the fun part it does a lookup of the User table:

Checking CTM:PPG:UpdateGroupList_190_Add1 (190)
-- Passed -- perform actions
0: Set Fields
z1D Permission Group List (101583) =  
0;0;109179;105241;105244;105243;105242;105240;20025;20032;2;20213;10;
z1DLicenseList (301770600) =

We are good here.  I then modified the workflow to do an immediate push of the 
z1D Permission Group List and the z1DLicense List to the Application License 
field and the Group List field.
Checking CTM:PPG:UpdateGroupList_200_Add5`! (200)
  -- Passed -- perform actions
: Push Fields
Application License (122) = BMC:Asset Mgmt User Fixed
Group List (104) = 20019; 
0;0;109179;105241;105244;105243;105242;105240;20025;20032;2;20213;10;
/* Thu Apr 01 2010 15:47:35.0773 */Start filter processing -- Operation - SET
User - 0086196

As you can see 2019 was added at the beginning of the list and that 
Application License was modified to say BMC:Asset Mgmt User Fixed.  I added 
the `! to the end of the workflow to push immediately to the user form and not 
wait till Phase 2.  Ok now on to the next license:

Checking ztmpPeopleLoad-152-AddIncidentMasterFixed`! (152)
-- Passed -- perform actions
0: Set Fields
Log (536870913) =
Asset User Floating License found.  Removing 
License.
Problem User Floating License found.  Removing 
License.
Incident Master Floating License found.  
Removing License.
Adding Asset User Fixed License.
Adding Incident Master Fixed License.
1: Push Fields
Permission Group (101578) = Incident Master
Permission Group ID (101579) = 20004
Permission Group Type (103972) = 1
Permission Tag Name (102340) = BMC:Incident Mgmt
Person ID (100080) = PPL00027638
Product Name (240001002) = Incident Mgmt/Service Desk
Remedy Login ID (4) = testuser
Description (8) = x
Status (7) = 1
viaTIL License Type (102294) = Fixed
z1D Action (100076) = START
z1D Previous Operation (100220) = SET

Checking CTM:PPG:UpdateGroupList_190_Add1 (190)
-- Passed -- perform actions
0: Set Fields
z1D Permission Group List (101583) =  
0;0;109179;105241;105244;105243;105242;105240;20025;20032;2;20213;10;
z1DLicenseList (301770600) =

As you can see my 20019 permission and my  BMC:Asset Mgmt User Fixed got 
lost.  Any ideas on things to try?

Thanks,

Sean



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Re: Problems with WSDL in Midtier !

2010-04-02 Thread Subash Biswas
Tristan:
Some basic questions:
Can you view the wsdl http://localhost:8085/arsys/WSDL/public/trirop/WSTest
on IE7? Public visible access?
Are your AR Server and MT on the Win 7 machine?
Also is your Tomcat port 8085 after the re-install?
Have you turned the plugin logs on? (Fine +)

hth,
Subash Biswas

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Re: KMX problems

2010-04-02 Thread Alan Blake
Hummingbird has a UI where you can go in and unprotect and delete the tables if 
needed and then the rebuild should be able to build the entire index over from 
scratch.  The URL is typically http://server:8666/ssadmin
Alan BlakeKnowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:

From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM

**
Folks, I am blindly trying to fix a problem with my Knowledge base.
 
First off...
 
KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running on 
Hummingbird 5.4.  It's normally very quiet and I don't need to do anything, 
but
 
I followed the instructions to update the indexes (Killed KMS Indexing Service 
and IIS).
 
Ran the Update scripts
 
Brought everything back andMy helpdesk complained that it was even worse!  
They were right.  The thing was fried.
 
So, I ran kms_Rebuild.bat.
 
This seemed to clean things up BUT none of the published KB's are available!  I 
went back and took a look, and whenever the Published index attempts to build, 
it comes back with an error:
 

C:\Program Files\ar system\apps\kms\bin\Indexingexecsql c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt
validate index published validate table;
execsql: execute failed
SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected

***

C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .Now, I've tried everything I can think of but no 
luck.  I have even tried adding unprotect table Published; to the 
Update_Published.bat script without any luck.  The other update scripts run 
fine.  Just not the published


-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

_attend WWRUG10 www.wwrug.com  ARSlist: Where the Answers Are_





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FW: Refreshing parent form display following child action - SOLVED AGAIN

2010-04-02 Thread Martin, Dwayne
Joe Willis sent me this solution offline.
The child form still behaves the same.  It sets a global Parent ID field and 
broadcasts an event.
The parent entry picks up the event, and if it is the entry in global Parent 
ID, instead of refreshing the display window, it sets a display-only field to 
Yes, and Commits.  The save updates the displayed data without refreshing 
the display window.  (Obviously the display-only field can't have Disable 
Change Flag set.)
Joe said to set the ar.conf file to suppress the warning about another user 
updating the record.  I did have Suppress-warnings: 61 but commented it out 
just to see what would happen, but I don't get that message.  Maybe it is the 
wrong warning number.
So far it seems to work.
Thanks, Joe,
Dwayne Martin
James Madison University
From: Martin, Dwayne - martinrd
Sent: Friday, March 26, 2010 11:03 AM
To: 'arslist@ARSLIST.ORG'
Subject: FW: Refreshing parent form display following child action - Not solved 
afterall

I implemented the new system and was testing it, when I discovered a serious 
design flaw.
Let's say a user opens a query of Open  Parent entries.  Then the user opens 
a Child subfile entry, and makes a change that changes data in the Parent 
entry, and the Parent is no longer Open, it is Completed.  The Child entry 
sends an event that the Parent picks up and does PERFORM-ACTION-TABLE-REFRESH 
1020.  This refreshes the table that is displaying the parent entry, and the 
entry no longer belongs in the table.  If it is the only entry in the display, 
all the data disappears, the display turns grey, and a message says No data to 
display.  (That scared me.  I thot I had deleted the entry.  I don't know what 
happens if there is more than one entry.  My guess is that the one you are 
editing will disappear and be replaced by the next in line.)
Is there any way of refreshing the data on the entry being displayed, without 
removing it from the table displaying it if it no longer qualifies?
Dwayne Martin
James Madison University


From: Martin, Dwayne - martinrd
Sent: Wednesday, March 17, 2010 3:39 PM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Refreshing parent form display following child action - SOLVED

LJ,
THAT WORKS!
On receipt of the Event, the Active Link does PERFORM-ACTION-TABLE-REFRESH 
1020,  and the new values display in the parent form even tho it is not the 
active window.
THANK YOU!  THANK YOU!  THANK YOU!
Dwayne

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Wednesday, March 17, 2010 9:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: Refreshing parent form display following child action

**
Dwayne,
Try the Application-Refresh-Table 1020...I always forget if it's refresh-table 
or table-refreshbut either way if you fire that on the parent form it 
causes that record to refresh the results listthe equivalent of an F5 in 
the client.


From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Martin, Dwayne
Sent: Monday, March 15, 2010 11:42 AM
To: arslist@ARSLIST.ORG
Subject: Refreshing parent form display following child action
**
Dear List,
We have a parent form and a child sub-file form.  We open the parent record, 
then click on a table row to open a child entry.  When we update the child, it 
pushes a new value to the parent entry, and we would to see that new value 
automatically displayed.
So, we have the child send an Event, which the parent picks up via an Active 
Link, which does an F5 keystroke to refresh the display.  The trouble is, that 
even tho the parent is sending the F5, the child is the active window, so its 
display gets refreshed, not the parent's.  I tried having the parent form Set 
Focus to one of its fields, hoping that that would activate the window, but it 
didn't.
Any suggestions?
Dwayne Martin
James Madison University
(ARS 7.1 p3, RH Linux server, Oracle 10.2 db)

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HELP MY PREDICAMENT !!!

2010-04-02 Thread Lisa Doue

I'm writing this with tears in my eyes,my fam and I came down here to 
Wales,United Kingdom for a short vacation unfortunately we were mugged at the 
park of the hotel where we stayed,all cash,credit card and cell were stolen off 
us but luckily for us we still have our passports with us.We've been to the 
embassy and the Police here but they're not helping issues at all and our 
flight leaves in less than 7hrs from now but we're having problems settling the 
hotel bills(£1,500 GBP) and the hotel manager won't let us leave until we 
settle the bills,I'm freaked out at the momentLet me know if you can get 
help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:

From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM

**
Hummingbird has a UI where you can go in and unprotect and delete the tables if 
needed and then the rebuild should be able to build the entire index over from 
scratch.  The URL is typically http://server:8666/ssadmin
Alan BlakeKnowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:

From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM

**
Folks, I am blindly trying to fix a problem with my Knowledge base.
 
First off...
 
KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running on 
Hummingbird 5.4.  It's normally very quiet and I don't need to do anything, 
but
 
I followed the instructions to update the indexes (Killed KMS Indexing Service 
and IIS).
 
Ran the Update scripts
 
Brought everything back andMy helpdesk complained that it was even worse!  
They were right.  The thing was fried.
 
So, I ran kms_Rebuild.bat.
 
This seemed to clean things up BUT none of the published KB's are available!  I 
went back and took a look, and whenever the Published index attempts to build, 
it comes back with an error:
 

C:\Program Files\ar system\apps\kms\bin\Indexingexecsql c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt
validate index published validate table;
execsql: execute failed
SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected

***

C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .Now, I've tried everything I can think of but no 
luck.  I have even tried adding unprotect table Published; to the 
Update_Published.bat script without any luck.  The other update scripts run 
fine.  Just not the published


-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

_attend WWRUG10 www.wwrug.com  ARSlist: Where the Answers Are_




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Resending: Job: ENTRY LEVEL Remedy Administrator / Jr. Developer - FTE - Atlanta

2010-04-02 Thread Covert, Jack
Hello all.  Sorry about the re-post but I don't think I was clear in
yesterdays email.  I'm looking for an entry level person.  This is an
administrator position.  Creating support groups, categorizations, etc.
We would like to teach the person how to do development as well.  It's
an excellent opportunity for somebody that is somewhat new to Remedy and
wants to make a career out of it.

Also - no agencies please!!

original message below

Hello everybody.  We are looking for a Remedy Administrator / Jr.
Developer.  We are a fortune 20 company in the Healthcare business with
a very strong future.  We offer full benefits that you would see from
most major companies.  The position is in Alpharetta Georgia, which is
about 45 min from Atlanta.

The position is part of a two person team that does the administration
and first level support for our enterprise Remedy application.  That's
you day job.  But what we're looking for is an aspiring developer.
Somebody that wants to learn how to build applications, customize ITSM,
consult with the customer, etc.  We have a development team that is
looking to mentor somebody and promote them to a developer when the time
comes.   So that should be in the career path of any applicant.

Here's what we are looking for:

*   Very strong communication skills (written and verbal)

*   Very strong customer service skills

*   A self starter that can handle having a lot of irons in the fire
at the same time

*   Somebody that is eager to learn!

*   Experience w/ administering Remedy 7 and familiarity with
workflow.  You should know what Active Links and Filters are and when
you use each.  You should be somewhat familiar w/ the back-end forms to
ITSM/Atrium are.  You don't have to know it all but we want a bit of a
foundation.  You must know how to create groups, approval mappings,
skills, and other basic administration activities.

What now?  If you're interested, please send me your resume.  I'll
review it and we can setup a time for a phone conversation.

Jack Covert

Corporate IT

Remedy Support Team


Remedy Support Team Home Page

http://collaborate.mckesson.com/sites/esm/remedy
http://collaborate.mckesson.com/sites/esm/remedy 


Remedy QA Sessions on Thursdays @ 10:30 AM PT

Details on Remedy Support Team Home Page


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Re: Auto sending out word document from Remedy.

2010-04-02 Thread John Kelley
Try creating an email template with a template attachment.





Bao, Hui-Qing h...@idirect.net 
Sent by: Action Request System discussion list(ARSList) 
arslist@ARSLIST.ORG
03/11/2010 10:23 AM
Please respond to
arslist@ARSLIST.ORG


To
arslist@ARSLIST.ORG
cc

Subject
Auto sending out word document from Remedy.






** 
All, 
 
I am working on a requirement  that whenever a user closes a  Remedy 
ticket, system should automatically email customer a word document 
(content of the word document is coming from the Remedy ticket)
 
I have some idea of auto generating word document:
· create a word template
· Use DDE to open, pass value, and close the file 
 
But I am not sure what is the best way to send out this file through 
email, have you ever worked on similar task before? If so, how did you do 
it?
 
Thank you!!
 
Huiqing
 
 

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intended recipient, be advised that you have received this email
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Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Darrell Reading
I would create a form at the embassy, that pushes pounds to the hotel.  While 
setting up push function, I would create one that would push some of the values 
over to the airport in order to afford the trip home.  DSO is one solution to 
pushing over to another server, or use web services.  What version of Remedy 
are they running at the embassy?

 

Darrell Reading Systems Engineer 
Phone 479.204.5739 
dere...@wal-mart.com 

Wal-Mart Stores, Inc. 
805 Moberly Lane, MS-0560-68 
Bentonville, AR 72716 
Save Money. Live Better 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lisa Doue
Sent: Friday, April 02, 2010 10:34
To: arslist@ARSLIST.ORG
Subject: HELP MY PREDICAMENT !!!

 

** 


I'm writing this with tears in my eyes,my fam and I came down here to 
Wales,United Kingdom for a short vacation unfortunately we were mugged at the 
park of the hotel where we stayed,all cash,credit card and cell were stolen off 
us but luckily for us we still have our passports with us.We've been to the 
embassy and the Police here but they're not helping issues at all and our 
flight leaves in less than 7hrs from now but we're having problems settling the 
hotel bills(£1,500 GBP) and the hotel manager won't let us leave until we 
settle the bills,I'm freaked out at the momentLet me know if you can get 
help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:


From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM

** 

Hummingbird has a UI where you can go in and unprotect and delete the tables if 
needed and then the rebuild should be able to build the entire index over from 
scratch.  The URL is typically http://server:8666/ssadmin

 

Alan Blake

Knowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:


From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM

** 

Folks, I am blindly trying to fix a problem with my Knowledge base.

 

First off...

 

KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running on 
Hummingbird 5.4.  It's normally very quiet and I don't need to do anything, 
but

 

I followed the instructions to update the indexes (Killed KMS Indexing Service 
and IIS).

 

Ran the Update scripts

 

Brought everything back andMy helpdesk complained that it was even worse!  
They were right.  The thing was fried.

 

So, I ran kms_Rebuild.bat.

 

This seemed to clean things up BUT none of the published KB's are available!  I 
went back and took a look, and whenever the Published index attempts to build, 
it comes back with an error:

 

C:\Program Files\ar system\apps\kms\bin\Indexingexecsql c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt

validate index published validate table;
execsql: execute failed

SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected
***


C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .

Now, I've tried everything I can think of but no luck.  I have even tried 
adding unprotect table Published; to the Update_Published.bat script without 
any luck.  The other update scripts run fine.  Just not the published

-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ 


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_



-
**
This email and any files transmitted with it are confidential and
intended solely for the individual or entity to whom they are
addressed. If you have received this email in error destroy it
immediately.
**
Walmart Confidential
**


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Re: Auto sending out word document from Remedy.

2010-04-02 Thread Subash Biswas
Huiqing:
It sounds like the doc file creation  email as an attachment can be
taken to the back-end. If yes you can use ASP/PHP or any other
language of choice to create the doc file at a shared location and
have it emailed as an attachment.

Please feel free to contact me offline if you need further details,
thanks,
-Subash

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Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Martin, Dwayne
Brilliant answer, Darrell!
I'll save it in case my family ever gets mugged at the airport and can't get 
any help from the police.

Dwayne Martin
James Madison University


From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Darrell Reading
Sent: Friday, April 02, 2010 11:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

**
I would create a form at the embassy, that pushes pounds to the hotel.  While 
setting up push function, I would create one that would push some of the values 
over to the airport in order to afford the trip home.  DSO is one solution to 
pushing over to another server, or use web services.  What version of Remedy 
are they running at the embassy?

Darrell Reading Systems Engineer
Phone 479.204.5739
dere...@wal-mart.com
Wal-Mart Stores, Inc.
805 Moberly Lane, MS-0560-68
Bentonville, AR 72716
Save Money. Live Better
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lisa Doue
Sent: Friday, April 02, 2010 10:34
To: arslist@ARSLIST.ORG
Subject: HELP MY PREDICAMENT !!!

**

I'm writing this with tears in my eyes,my fam and I came down here to 
Wales,United Kingdom for a short vacation unfortunately we were mugged at the 
park of the hotel where we stayed,all cash,credit card and cell were stolen off 
us but luckily for us we still have our passports with us.We've been to the 
embassy and the Police here but they're not helping issues at all and our 
flight leaves in less than 7hrs from now but we're having problems settling the 
hotel bills(£1,500 GBP) and the hotel manager won't let us leave until we 
settle the bills,I'm freaked out at the momentLet me know if you can get 
help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:

From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM
**
Hummingbird has a UI where you can go in and unprotect and delete the tables if 
needed and then the rebuild should be able to build the entire index over from 
scratch.  The URL is typically http://server:8666/ssadmin

Alan Blake
Knowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:

From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM
**
Folks, I am blindly trying to fix a problem with my Knowledge base.

First off...

KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running on 
Hummingbird 5.4.  It's normally very quiet and I don't need to do anything, 
but

I followed the instructions to update the indexes (Killed KMS Indexing Service 
and IIS).

Ran the Update scripts

Brought everything back andMy helpdesk complained that it was even worse!  
They were right.  The thing was fried.

So, I ran kms_Rebuild.bat.

This seemed to clean things up BUT none of the published KB's are available!  I 
went back and took a look, and whenever the Published index attempts to build, 
it comes back with an error:


C:\Program Files\ar system\apps\kms\bin\Indexingexecsql c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt

validate index published validate table;
execsql: execute failed

SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected
***

C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .
Now, I've tried everything I can think of but no luck.  I have even tried 
adding unprotect table Published; to the Update_Published.bat script without 
any luck.  The other update scripts run fine.  Just not the published

--
Warren R. Baltimore II
Remedy Developer
410-533-5367
_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


** This 
email and any files transmitted with it are confidential and intended solely 
for the individual or entity to whom they are addressed. If you have received 
this email in error destroy it immediately. 
** Walmart 
Confidential 
**
_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_

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Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Daniel Bloom
This email address has been on the ARSlist since October 2006.
I have disabled posting anyway.

  _  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lisa Doue
Sent: April 2, 2010 11:34 AM
To: arslist@ARSLIST.ORG
Subject: HELP MY PREDICAMENT !!!


** 

I'm writing this with tears in my eyes,my fam and I came down here to
Wales,United Kingdom for a short vacation unfortunately we were mugged at
the park of the hotel where we stayed,all cash,credit card and cell were
stolen off us but luckily for us we still have our passports with us.We've
been to the embassy and the Police here but they're not helping issues at
all and our flight leaves in less than 7hrs from now but we're having
problems settling the hotel bills(£1,500 GBP) and the hotel manager won't
let us leave until we settle the bills,I'm freaked out at the momentLet
me know if you can get help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:




From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM


** 
Hummingbird has a UI where you can go in and unprotect and delete the tables
if needed and then the rebuild should be able to build the entire index over
from scratch.  The URL is typically http://server:8666/ssadmin 


Alan Blake
Knowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:



From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM


** 
Folks, I am blindly trying to fix a problem with my Knowledge base.
 
First off...
 
KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running
on Hummingbird 5.4.  It's normally very quiet and I don't need to do
anything, but
 
I followed the instructions to update the indexes (Killed KMS Indexing
Service and IIS).
 
Ran the Update scripts
 
Brought everything back andMy helpdesk complained that it was even
worse!  They were right.  The thing was fried.
 
So, I ran kms_Rebuild.bat.
 
This seemed to clean things up BUT none of the published KB's are available!
I went back and took a look, and whenever the Published index attempts to
build, it comes back with an error:
 

C:\Program Files\ar system\apps\kms\bin\Indexingexecsql
c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt

validate index published validate table;
execsql: execute failed

SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected
***


C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .

Now, I've tried everything I can think of but no luck.  I have even tried
adding unprotect table Published; to the Update_Published.bat script
without any luck.  The other update scripts run fine.  Just not the
published

-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ 


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_

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Re: Events in Workflows

2010-04-02 Thread navinem
Hi,

But for introducing this it means adding a column in the external table
which i can't afford to do as I only have read access to the external DB.
Thanks for the input though. Are there any kind of custom Server Events i
cant create and capture it in the filter. Any inputs on that??

Thank You


Frank Caruso-2 wrote:
 
 You can add Display Only fields to View forms that could then be used as a
 trigger field.
 
 On Thu, Apr 1, 2010 at 12:14 AM, navinem naveen...@gmail.com wrote:
 
 Hi All,

 Is there any way of creating a custom event and captruing it in Remedy.
 The
 reason why i need this is because of the following reason.

 I have an escalation which gets triggered from a view form. But i dont
 want
 this escalation to process records because of performance reasons. So i
 was
 looking for methods to trigger a filter in the same form from this
 escalation and i cant introduce any field to this view form to act as a
 flag. Can i generate any kind of custom event in the escalation and make
 the
 filter run on capture of this event?

 Please provide any inputs on this.

 Thank you
 --
 View this message in context:
 http://old.nabble.com/Events-in-Workflows-tp28101842p28101842.html
 Sent from the ARS (Action Request System) mailing list archive at
 Nabble.com.


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 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
 attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
 
 

-- 
View this message in context: 
http://old.nabble.com/Events-in-Workflows-tp28101842p28121737.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

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Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Rick Cook
It would seem as though she is looking for advice at least, from a group she 
has seen be helpful in other areas. Assuming that this is legit and not a scam, 
can anyone provide her with some?

Rick

-Original Message-
From: Daniel Bloom danielbl...@rogers.com
Date: Fri, 2 Apr 2010 14:26:39 
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

This email address has been on the ARSlist since October 2006.
I have disabled posting anyway.

_  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lisa Doue
Sent: April 2, 2010 11:34 AM
To: arslist@ARSLIST.ORG
Subject: HELP MY PREDICAMENT !!!


** 

I'm writing this with tears in my eyes,my fam and I came down here to
Wales,United Kingdom for a short vacation unfortunately we were mugged at
the park of the hotel where we stayed,all cash,credit card and cell were
stolen off us but luckily for us we still have our passports with us.We've
been to the embassy and the Police here but they're not helping issues at
all and our flight leaves in less than 7hrs from now but we're having
problems settling the hotel bills(£1,500 GBP) and the hotel manager won't
let us leave until we settle the bills,I'm freaked out at the momentLet
me know if you can get help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:




From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM


** 
Hummingbird has a UI where you can go in and unprotect and delete the tables
if needed and then the rebuild should be able to build the entire index over
from scratch.  The URL is typically http://server:8666/ssadmin 


Alan Blake
Knowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:



From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM


** 
Folks, I am blindly trying to fix a problem with my Knowledge base.
 
First off...
 
KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running
on Hummingbird 5.4.  It's normally very quiet and I don't need to do
anything, but
 
I followed the instructions to update the indexes (Killed KMS Indexing
Service and IIS).
 
Ran the Update scripts
 
Brought everything back andMy helpdesk complained that it was even
worse!  They were right.  The thing was fried.
 
So, I ran kms_Rebuild.bat.
 
This seemed to clean things up BUT none of the published KB's are available!
I went back and took a look, and whenever the Published index attempts to
build, it comes back with an error:
 

C:\Program Files\ar system\apps\kms\bin\Indexingexecsql
c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt

validate index published validate table;
execsql: execute failed

SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected
***


C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .

Now, I've tried everything I can think of but no luck.  I have even tried
adding unprotect table Published; to the Update_Published.bat script
without any luck.  The other update scripts run fine.  Just not the
published

-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ 


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


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Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Tommy Morris
We have enough people on this list that work/contract for the US government, 
maybe they can push for a deployment to assist her. Of course her flight could 
have already left because she didn't state that it was  sending from GMT. I 
feel so helpless for her predicament. L

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Friday, April 02, 2010 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

 

** 

It would seem as though she is looking for advice at least, from a group she 
has seen be helpful in other areas. Assuming that this is legit and not a scam, 
can anyone provide her with some?

Rick



From: Daniel Bloom danielbl...@rogers.com 

Date: Fri, 2 Apr 2010 14:26:39 -0400

To: arslist@ARSLIST.ORG

Subject: Re: HELP MY PREDICAMENT !!!

 

This email address has been on the ARSlist since October 2006.

I have disabled posting anyway.

 



From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lisa Doue
Sent: April 2, 2010 11:34 AM
To: arslist@ARSLIST.ORG
Subject: HELP MY PREDICAMENT !!!

** 


I'm writing this with tears in my eyes,my fam and I came down here to 
Wales,United Kingdom for a short vacation unfortunately we were mugged at the 
park of the hotel where we stayed,all cash,credit card and cell were stolen off 
us but luckily for us we still have our passports with us.We've been to the 
embassy and the Police here but they're not helping issues at all and our 
flight leaves in less than 7hrs from now but we're having problems settling the 
hotel bills(£1,500 GBP) and the hotel manager won't let us leave until we 
settle the bills,I'm freaked out at the momentLet me know if you can get 
help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:


From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM

** 

Hummingbird has a UI where you can go in and unprotect and delete the tables if 
needed and then the rebuild should be able to build the entire index over from 
scratch.  The URL is typically http://server:8666/ssadmin 

 

Alan Blake

Knowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:


From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM

** 

Folks, I am blindly trying to fix a problem with my Knowledge base.

 

First off...

 

KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running on 
Hummingbird 5.4.  It's normally very quiet and I don't need to do anything, 
but

 

I followed the instructions to update the indexes (Killed KMS Indexing Service 
and IIS).

 

Ran the Update scripts

 

Brought everything back andMy helpdesk complained that it was even worse!  
They were right.  The thing was fried.

 

So, I ran kms_Rebuild.bat.

 

This seemed to clean things up BUT none of the published KB's are available!  I 
went back and took a look, and whenever the Published index attempts to build, 
it comes back with an error:

 

C:\Program Files\ar system\apps\kms\bin\Indexingexecsql c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt

validate index published validate table;
execsql: execute failed

SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected
***


C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .

Now, I've tried everything I can think of but no luck.  I have even tried 
adding unprotect table Published; to the Update_Published.bat script without 
any luck.  The other update scripts run fine.  Just not the published

-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ 


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_

_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ 


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Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Greg Donalson
It is spam.

http://www.spamdiary.com/2010/02/mugged-in-wales-united-kingdom/

Greg

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Friday, April 02, 2010 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

**
It would seem as though she is looking for advice at least, from a group she 
has seen be helpful in other areas. Assuming that this is legit and not a scam, 
can anyone provide her with some?

Rick


From: Daniel Bloom danielbl...@rogers.com
Date: Fri, 2 Apr 2010 14:26:39 -0400
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

This email address has been on the ARSlist since October 2006.
I have disabled posting anyway.


From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lisa Doue
Sent: April 2, 2010 11:34 AM
To: arslist@ARSLIST.ORG
Subject: HELP MY PREDICAMENT !!!
**

I'm writing this with tears in my eyes,my fam and I came down here to 
Wales,United Kingdom for a short vacation unfortunately we were mugged at the 
park of the hotel where we stayed,all cash,credit card and cell were stolen off 
us but luckily for us we still have our passports with us.We've been to the 
embassy and the Police here but they're not helping issues at all and our 
flight leaves in less than 7hrs from now but we're having problems settling the 
hotel bills(£1,500 GBP) and the hotel manager won't let us leave until we 
settle the bills,I'm freaked out at the momentLet me know if you can get 
help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:

From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM
**
Hummingbird has a UI where you can go in and unprotect and delete the tables if 
needed and then the rebuild should be able to build the entire index over from 
scratch.  The URL is typically http://server:8666/ssadmin

Alan Blake
Knowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:

From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM
**
Folks, I am blindly trying to fix a problem with my Knowledge base.

First off...

KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running on 
Hummingbird 5.4.  It's normally very quiet and I don't need to do anything, 
but

I followed the instructions to update the indexes (Killed KMS Indexing Service 
and IIS).

Ran the Update scripts

Brought everything back andMy helpdesk complained that it was even worse!  
They were right.  The thing was fried.

So, I ran kms_Rebuild.bat.

This seemed to clean things up BUT none of the published KB's are available!  I 
went back and took a look, and whenever the Published index attempts to build, 
it comes back with an error:


C:\Program Files\ar system\apps\kms\bin\Indexingexecsql c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt

validate index published validate table;
execsql: execute failed

SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected
***

C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .
Now, I've tried everything I can think of but no luck.  I have even tried 
adding unprotect table Published; to the Update_Published.bat script without 
any luck.  The other update scripts run fine.  Just not the published

--
Warren R. Baltimore II
Remedy Developer
410-533-5367
_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_
_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_

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Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Tommy Morris
Bloody Vikings!

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Greg Donalson
Sent: Friday, April 02, 2010 1:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

 

** 

It is spam.

 

http://www.spamdiary.com/2010/02/mugged-in-wales-united-kingdom/

 

Greg

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Friday, April 02, 2010 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

 

** 

It would seem as though she is looking for advice at least, from a group she 
has seen be helpful in other areas. Assuming that this is legit and not a scam, 
can anyone provide her with some?

Rick



From: Daniel Bloom danielbl...@rogers.com 

Date: Fri, 2 Apr 2010 14:26:39 -0400

To: arslist@ARSLIST.ORG

Subject: Re: HELP MY PREDICAMENT !!!

 

This email address has been on the ARSlist since October 2006.

I have disabled posting anyway.

 



From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lisa Doue
Sent: April 2, 2010 11:34 AM
To: arslist@ARSLIST.ORG
Subject: HELP MY PREDICAMENT !!!

** 


I'm writing this with tears in my eyes,my fam and I came down here to 
Wales,United Kingdom for a short vacation unfortunately we were mugged at the 
park of the hotel where we stayed,all cash,credit card and cell were stolen off 
us but luckily for us we still have our passports with us.We've been to the 
embassy and the Police here but they're not helping issues at all and our 
flight leaves in less than 7hrs from now but we're having problems settling the 
hotel bills(£1,500 GBP) and the hotel manager won't let us leave until we 
settle the bills,I'm freaked out at the momentLet me know if you can get 
help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:


From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM

** 

Hummingbird has a UI where you can go in and unprotect and delete the tables if 
needed and then the rebuild should be able to build the entire index over from 
scratch.  The URL is typically http://server:8666/ssadmin 

 

Alan Blake

Knowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:


From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM

** 

Folks, I am blindly trying to fix a problem with my Knowledge base.

 

First off...

 

KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running on 
Hummingbird 5.4.  It's normally very quiet and I don't need to do anything, 
but

 

I followed the instructions to update the indexes (Killed KMS Indexing Service 
and IIS).

 

Ran the Update scripts

 

Brought everything back andMy helpdesk complained that it was even worse!  
They were right.  The thing was fried.

 

So, I ran kms_Rebuild.bat.

 

This seemed to clean things up BUT none of the published KB's are available!  I 
went back and took a look, and whenever the Published index attempts to build, 
it comes back with an error:

 

C:\Program Files\ar system\apps\kms\bin\Indexingexecsql c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt

validate index published validate table;
execsql: execute failed

SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected
***


C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .

Now, I've tried everything I can think of but no luck.  I have even tried 
adding unprotect table Published; to the Update_Published.bat script without 
any luck.  The other update scripts run fine.  Just not the published

-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ 


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


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Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Rick Cook
Ok, thanks!  My Bing search didn't return anything on her name, though I did 
recognize it. 

Rick

-Original Message-
From: Greg Donalson cdonal...@slb.com
Date: Fri, 2 Apr 2010 20:39:31 
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

It is spam.

http://www.spamdiary.com/2010/02/mugged-in-wales-united-kingdom/

Greg

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Friday, April 02, 2010 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

**
It would seem as though she is looking for advice at least, from a group she 
has seen be helpful in other areas. Assuming that this is legit and not a scam, 
can anyone provide her with some?

Rick


From: Daniel Bloom danielbl...@rogers.com
Date: Fri, 2 Apr 2010 14:26:39 -0400
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

This email address has been on the ARSlist since October 2006.
I have disabled posting anyway.


From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lisa Doue
Sent: April 2, 2010 11:34 AM
To: arslist@ARSLIST.ORG
Subject: HELP MY PREDICAMENT !!!
**

I'm writing this with tears in my eyes,my fam and I came down here to 
Wales,United Kingdom for a short vacation unfortunately we were mugged at the 
park of the hotel where we stayed,all cash,credit card and cell were stolen off 
us but luckily for us we still have our passports with us.We've been to the 
embassy and the Police here but they're not helping issues at all and our 
flight leaves in less than 7hrs from now but we're having problems settling the 
hotel bills(£1,500 GBP) and the hotel manager won't let us leave until we 
settle the bills,I'm freaked out at the momentLet me know if you can get 
help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:

From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM
**
Hummingbird has a UI where you can go in and unprotect and delete the tables if 
needed and then the rebuild should be able to build the entire index over from 
scratch.  The URL is typically http://server:8666/ssadmin

Alan Blake
Knowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:

From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM
**
Folks, I am blindly trying to fix a problem with my Knowledge base.

First off...

KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running on 
Hummingbird 5.4.  It's normally very quiet and I don't need to do anything, 
but

I followed the instructions to update the indexes (Killed KMS Indexing Service 
and IIS).

Ran the Update scripts

Brought everything back andMy helpdesk complained that it was even worse!  
They were right.  The thing was fried.

So, I ran kms_Rebuild.bat.

This seemed to clean things up BUT none of the published KB's are available!  I 
went back and took a look, and whenever the Published index attempts to build, 
it comes back with an error:


C:\Program Files\ar system\apps\kms\bin\Indexingexecsql c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt

validate index published validate table;
execsql: execute failed

SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected
***

C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .
Now, I've tried everything I can think of but no luck.  I have even tried 
adding unprotect table Published; to the Update_Published.bat script without 
any luck.  The other update scripts run fine.  Just not the published

--
Warren R. Baltimore II
Remedy Developer
410-533-5367
_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_
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[Fwd: Re: Problems with WSDL in Midtier !]

2010-04-02 Thread Tristan Roppel

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---BeginMessage---
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Subash Biswas schrieb:
 Tristan:
 Some basic questions:
 Can you view the wsdl http://localhost:8085/arsys/WSDL/public/trirop/WSTest
 on IE7? Public visible access?
 Are your AR Server and MT on the Win 7 machine?
 Also is your Tomcat port 8085 after the re-install?
 Have you turned the plugin logs on? (Fine +)
 
 hth,
 Subash Biswas
 
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No, i can't see the wsdl on IE7.
Both AR Server and MT on the Win 7 machine ?
The Tomcat port is still 8085, the plugin logs is on !

Cheers

Tristan
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attachment: tristan_roppel.vcf---End Message---


Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Benedetto Cantatore
S I shouldn't have sent all that money?  Darn... :(
 
Ben Cantatore
Remedy Manager
(914) 457-6209
 
Emerging Health IT
3 Odell Plaza
Yonkers, New York 10701


 cdonal...@slb.com 04/02/10 2:39 PM 

** v\:* {behavior:url(#default#VML);}o\:* {behavior:url(#default#VML);}w\:* 
{behavior:url(#default#VML);}.shape {behavior:url(#default#VML);}It is spam*.. 
http://www.spamdiary.com/2010/02/mugged-in-wales-united-kingdom/ Greg From: 
Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On 
Behalf Of Rick Cook
Sent: Friday, April 02, 2010 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!
 ** It would seem as though she is looking for advice at least, from a group 
she has seen be helpful in other areas. Assuming that this is legit and not a 
scam, can anyone provide her with some?
Rick
From: Daniel Bloom danielbl...@rogers.com 
Date: Fri, 2 Apr 2010 14:26:39 -0400
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!
 
This email address has been on the ARSlist since October 2006.I have disabled 
posting anyway. 
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lisa Doue
Sent: April 2, 2010 11:34 AM
To: arslist@ARSLIST.ORG
Subject: HELP MY PREDICAMENT !!!** 
I'm writing this with tears in my eyes,my fam and I came down here to 
Wales,United Kingdom for a short vacation unfortunately we were mugged at the 
park of the hotel where we stayed,all cash,credit card and cell were stolen off 
us but luckily for us we still have our passports with us.We've been to the 
embassy and the Police here but they're not helping issues at all and our 
flight leaves in less than 7hrs from now but we're having problems settling the 
hotel bills(£1,500 GBP) and the hotel manager won't let us leave until we 
settle the bills,I'm freaked out at the momentLet me know if you can get 
help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:
From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM** Hummingbird has a UI where you can go in 
and unprotect and delete the tables if needed and then the rebuild should be 
able to build the entire index over from scratch.  The URL is typically 
http://server:8666/ssadmin  
Alan Blake
Knowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:
From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM** Folks, I am blindly trying to fix a 
problem with my Knowledge base.
 
First off...
 
KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running on 
Hummingbird 5.4.  It's normally very quiet and I don't need to do anything, 
but
 
I followed the instructions to update the indexes (Killed KMS Indexing Service 
and IIS).
 
Ran the Update scripts
 
Brought everything back andMy helpdesk complained that it was even worse!  
They were right.  The thing was fried.
 
So, I ran kms_Rebuild.bat.
 
This seemed to clean things up BUT none of the published KB's are available!  I 
went back and took a look, and whenever the Published index attempts to build, 
it comes back with an error:
 

C:\Program Files\ar system\apps\kms\bin\Indexingexecsql c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt
validate index published validate table;
execsql: execute failed
SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected
***

C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .Now, I've tried everything I can think of but no 
luck.  I have even tried adding unprotect table Published; to the 
Update_Published.bat script without any luck.  The other update scripts run 
fine.  Just not the published
-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367
_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_ 


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_

_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are__attend WWRUG10 
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Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Shellman, David
**
You can send it my way. I tripped over a hoe and now need 
Dave
-
dave.shell...@tycoelectronics.com
(Wireless)


From: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG
Sent: Fri Apr 02 15:00:03 2010
Subject: Re: HELP MY PREDICAMENT !!!

S I shouldn't have sent all that money?  Darn... :(

Ben Cantatore
Remedy Manager
(914) 457-6209

Emerging Health IT
3 Odell Plaza
Yonkers, New York 10701


 cdonal...@slb.com 04/02/10 2:39 PM 
**
It is spam…..

http://www.spamdiary.com/2010/02/mugged-in-wales-united-kingdom/

Greg

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Friday, April 02, 2010 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

**
It would seem as though she is looking for advice at least, from a group she 
has seen be helpful in other areas. Assuming that this is legit and not a scam, 
can anyone provide her with some?

Rick


From: Daniel Bloom danielbl...@rogers.com
Date: Fri, 2 Apr 2010 14:26:39 -0400
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

This email address has been on the ARSlist since October 2006.
I have disabled posting anyway.


From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lisa Doue
Sent: April 2, 2010 11:34 AM
To: arslist@ARSLIST.ORG
Subject: HELP MY PREDICAMENT !!!
**

I'm writing this with tears in my eyes,my fam and I came down here to 
Wales,United Kingdom for a short vacation unfortunately we were mugged at the 
park of the hotel where we stayed,all cash,credit card and cell were stolen off 
us but luckily for us we still have our passports with us.We've been to the 
embassy and the Police here but they're not helping issues at all and our 
flight leaves in less than 7hrs from now but we're having problems settling the 
hotel bills(£1,500 GBP) and the hotel manager won't let us leave until we 
settle the bills,I'm freaked out at the momentLet me know if you can get 
help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:

From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM
**
Hummingbird has a UI where you can go in and unprotect and delete the tables if 
needed and then the rebuild should be able to build the entire index over from 
scratch.  The URL is typically http://server:8666/ssadmin

Alan Blake
Knowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:

From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM
**
Folks, I am blindly trying to fix a problem with my Knowledge base.

First off...

KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running on 
Hummingbird 5.4.  It's normally very quiet and I don't need to do anything, 
but

I followed the instructions to update the indexes (Killed KMS Indexing Service 
and IIS).

Ran the Update scripts

Brought everything back andMy helpdesk complained that it was even worse!  
They were right.  The thing was fried.

So, I ran kms_Rebuild.bat.

This seemed to clean things up BUT none of the published KB's are available!  I 
went back and took a look, and whenever the Published index attempts to build, 
it comes back with an error:


C:\Program Files\ar system\apps\kms\bin\Indexingexecsql c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt

validate index published validate table;
execsql: execute failed

SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected
***

C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .
Now, I've tried everything I can think of but no luck.  I have even tried 
adding unprotect table Published; to the Update_Published.bat script without 
any luck.  The other update scripts run fine.  Just not the published

--
Warren R. Baltimore II
Remedy Developer
410-533-5367
_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_
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Re: Escalation Timeline

2010-04-02 Thread LJ Longwing
I have updated the java program as well as the html file to fix the IE
issues.  Please download again from ARInside web site till they approve the
update on the BMCDN
 
http://www.arinside.org/downloads/20

  _  

From: LJ Longwing [mailto:lj.longw...@gmail.com] 
Sent: Wednesday, March 31, 2010 10:41 AM
To: LJ Longwing; 'arslist@ARSLIST.ORG'
Subject: RE: Escalation Timeline


Ok...approved, I didn't know what sort of timeline it was going to take to
get it approvedhere is the link
 
http://communities.bmc.com/communities/docs/DOC-10093
 
Thank you to the 8 people interested enough in this project to download it
in the last hour :)

  _  

From: LJ Longwing [mailto:lj.longw...@gmail.com] 
Sent: Wednesday, March 31, 2010 10:03 AM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Escalation Timeline


Ok...I don't know if this went out or notbut I'm pretty sure the
attachment didn't.  I wasn't planning on adding it to the BMC Developers
network quite yet, but that seems to be about the only way for me to get it
out to youwell, just about the only waytill it's approved on the
BMCDN I have added it to the ARInside downloads
 
http://www.arinside.org/downloads/20
 
it won't stay there...but until it's available on BMCDN I'll leave it there.

  _  

From: LJ Longwing [mailto:lj.longw...@gmail.com] 
Sent: Wednesday, March 31, 2010 9:49 AM
To: LJ Longwing; 'arslist@ARSLIST.ORG'
Subject: Escalation Timeline


I submit to the community a tool requested many a time, but never quite
delivered upon.
 
Escalation Timeline
 
In the attached zip file are some files to work with...it's fully functional
in my little corner of the world.  Here is a list of the files and their
function
 
-EscalationTimeline.java - Source code for the program
-EscalationTimeline.class - Compiled version of said source code
-esc_timeline.properties - This is the config file the program uses to
generate the output, it's commented fairly good
-esc_timeline.css - css file for the html file
-esc_timeline.html - html file that displays the output
-esc_timeline.js - this is the 'events' file that the program generates, it
takes the input in the config file and the escalations in your server and
generates this file, this is an input to the html
 
Okthis program requires two things I didn't include.  It needs the
ARAPI*.JAR fileI'm using the 7.5 version, but really, I believe anything
7.1+ will work.  It also wants a log4j jar file...both of these jar files
should be available on your server somewhere and depending on what version
of the tools you have on your workstation, they may exist there as well .
 
It uses the opensource timeline simile project and requires access to the
internet to grab the libraries from them.
 
I sincerely would like feedback on the programthe coding is sloppy but
effective.  One example of the sloppywhen determining which type of
escalation, I do a cast in a try block, if the cast fails, I know it's the
other kind...VERY sloppy but effective for the most part.  :)  Let me know
folks.

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Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Robert Molenda
If this is legit - which 'who knows' - here are some simple travel help
items:

* CALL ONE of your Credit Card Companies - provide the vital information to
prove your identity - and have the Credit Card company contact the HOTEL
DIRECTLY to settle the debt. Even if you have to extend the credit limit on
the card - or spread the pain across multiple cards, the CC Companies CAN
deal with this - having them contact the Hotel DIRECTLY FOR SETTLEMENT
works.

Not that I've been in this situation but I had a two friends on a business
trip who had the boot (trunk) of the car broken into and all his stuff was
gone...
HTH and BEST OF LUCK
On Fri, Apr 2, 2010 at 11:34 AM, Rick Cook remedyr...@gmail.com wrote:

 **
 It would seem as though she is looking for advice at least, from a group
 she has seen be helpful in other areas. Assuming that this is legit and not
 a scam, can anyone provide her with some?

 Rick
 --
 *From: *Daniel Bloom danielbl...@rogers.com
 *Date: *Fri, 2 Apr 2010 14:26:39 -0400
 *To: *arslist@ARSLIST.ORG
 *Subject: *Re: HELP MY PREDICAMENT !!!

 This email address has been on the ARSlist since October 2006.
 I have disabled posting anyway.

  --
 *From:* Action Request System discussion list(ARSList) [mailto:
 arsl...@arslist.org] *On Behalf Of *Lisa Doue
 *Sent:* April 2, 2010 11:34 AM
 *To:* arslist@ARSLIST.ORG
 *Subject:* HELP MY PREDICAMENT !!!

 **
 I'm writing this with tears in my eyes,my fam and I came down here to
 Wales,United Kingdom for a short vacation unfortunately we were mugged at
 the park of the hotel where we stayed,all cash,credit card and cell were
 stolen off us but luckily for us we still have our passports with us.We've
 been to the embassy and the Police here but they're not helping issues at
 all and our flight leaves in less than 7hrs from now but we're having
 problems settling the hotel bills(£1,500 GBP) and the hotel manager won't
 let us leave until we settle the bills,I'm freaked out at the momentLet
 me know if you can get help to us right now.

 Thanks


 --- On *Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com* wrote:


 From: Alan Blake alan_knowly...@yahoo.com
 Subject: Re: KMX problems
 To: arslist@ARSLIST.ORG
 Date: Friday, April 2, 2010, 7:35 AM

 **  Hummingbird has a UI where you can go in and unprotect and delete the
 tables if needed and then the rebuild should be able to build the entire
 index over from scratch.  The URL is typically http://server:8666/ssadmin


 Alan Blake
 Knowlysis

 --- On *Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com* wrote:


 From: Warren Baltimore warrenbaltim...@gmail.com
 Subject: KMX problems
 To: arslist@ARSLIST.ORG
 Date: Thursday, April 1, 2010, 3:47 PM

 **
 Folks, I am blindly trying to fix a problem with my Knowledge base.

 First off...

 KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running
 on Hummingbird 5.4.  It's normally very quiet and I don't need to do
 anything, but

 I followed the instructions to update the indexes (Killed KMS Indexing
 Service and IIS).

 Ran the Update scripts

 Brought everything back andMy helpdesk complained that it was even
 worse!  They were right.  The thing was fried.

 So, I ran kms_Rebuild.bat.

 This seemed to clean things up BUT none of the published KB's are
 available!  I went back and took a look, and whenever the Published index
 attempts to build, it comes back with an error:


 *C:\Program Files\ar system\apps\kms\bin\Indexingexecsql
 c:\progra~1\arsyst~1\ap
 ps\kms\bin\indexing\up.txt*

 *validate index published validate table;
 execsql: execute failed*

 *SQLSTATE: 80913, Native error: 0, error text
 [Hummingbird][SearchServer]Table is protected*
 *


 *C:\Program Files\ar system\apps\kms\bin\Indexingpause
 Press any key to continue . . .*
 Now, I've tried everything I can think of but no luck.  I have even tried
 adding unprotect table Published; to the Update_Published.bat script
 without any luck.  The other update scripts run fine.  Just not the
 published

 --
 Warren R. Baltimore II
 Remedy Developer
 410-533-5367
 _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


 _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_


 _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_
 _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_




-- 
If it were not for the gutter, my mind would be homeless!

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are


Re: HELP MY PREDICAMENT !!!

2010-04-02 Thread Darrell Reading
No, I was looking out there, just take a few phrases from the letter and you'll 
see that the account was hijacked and this letter was generated.  Looks like 
the amount that the person asks for is a variable.  The email account I am sure 
is real, but the email message is scammers.

 

Darrell Reading Systems Engineer 
Phone 479.204.5739 
dere...@wal-mart.com 

Wal-Mart Stores, Inc. 
805 Moberly Lane, MS-0560-68 
Bentonville, AR 72716 
Save Money. Live Better 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Robert Molenda
Sent: Friday, April 02, 2010 16:31
To: arslist@ARSLIST.ORG
Subject: Re: HELP MY PREDICAMENT !!!

 

** 

If this is legit - which 'who knows' - here are some simple travel help items:

 

* CALL ONE of your Credit Card Companies - provide the vital information to 
prove your identity - and have the Credit Card company contact the HOTEL 
DIRECTLY to settle the debt. Even if you have to extend the credit limit on the 
card - or spread the pain across multiple cards, the CC Companies CAN deal with 
this - having them contact the Hotel DIRECTLY FOR SETTLEMENT works.

 

Not that I've been in this situation but I had a two friends on a business trip 
who had the boot (trunk) of the car broken into and all his stuff was gone...

HTH and BEST OF LUCK

On Fri, Apr 2, 2010 at 11:34 AM, Rick Cook remedyr...@gmail.com wrote:

** 

It would seem as though she is looking for advice at least, from a group she 
has seen be helpful in other areas. Assuming that this is legit and not a scam, 
can anyone provide her with some?

Rick



From: Daniel Bloom danielbl...@rogers.com 

Date: Fri, 2 Apr 2010 14:26:39 -0400

To: arslist@ARSLIST.ORG

Subject: Re: HELP MY PREDICAMENT !!!

 

This email address has been on the ARSlist since October 2006.

I have disabled posting anyway.

 



From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lisa Doue
Sent: April 2, 2010 11:34 AM
To: arslist@ARSLIST.ORG
Subject: HELP MY PREDICAMENT !!!

** 


I'm writing this with tears in my eyes,my fam and I came down here to 
Wales,United Kingdom for a short vacation unfortunately we were mugged at the 
park of the hotel where we stayed,all cash,credit card and cell were stolen off 
us but luckily for us we still have our passports with us.We've been to the 
embassy and the Police here but they're not helping issues at all and our 
flight leaves in less than 7hrs from now but we're having problems settling the 
hotel bills(£1,500 GBP) and the hotel manager won't let us leave until we 
settle the bills,I'm freaked out at the momentLet me know if you can get 
help to us right now.

Thanks


--- On Fri, 4/2/10, Alan Blake alan_knowly...@yahoo.com wrote:


From: Alan Blake alan_knowly...@yahoo.com
Subject: Re: KMX problems
To: arslist@ARSLIST.ORG
Date: Friday, April 2, 2010, 7:35 AM

** 

Hummingbird has a UI where you can go in and unprotect and delete the tables if 
needed and then the rebuild should be able to build the entire index over from 
scratch.  The URL is typically http://server:8666/ssadmin 

 

Alan Blake

Knowlysis

--- On Thu, 4/1/10, Warren Baltimore warrenbaltim...@gmail.com wrote:


From: Warren Baltimore warrenbaltim...@gmail.com
Subject: KMX problems
To: arslist@ARSLIST.ORG
Date: Thursday, April 1, 2010, 3:47 PM

** 

Folks, I am blindly trying to fix a problem with my Knowledge base.

 

First off...

 

KB is running on a Windows 2000 server.  It is KMX 5.4 (I think).  Running on 
Hummingbird 5.4.  It's normally very quiet and I don't need to do anything, 
but

 

I followed the instructions to update the indexes (Killed KMS Indexing Service 
and IIS).

 

Ran the Update scripts

 

Brought everything back andMy helpdesk complained that it was even worse!  
They were right.  The thing was fried.

 

So, I ran kms_Rebuild.bat.

 

This seemed to clean things up BUT none of the published KB's are available!  I 
went back and took a look, and whenever the Published index attempts to build, 
it comes back with an error:

 

C:\Program Files\ar system\apps\kms\bin\Indexingexecsql c:\progra~1\arsyst~1\ap
ps\kms\bin\indexing\up.txt

validate index published validate table;
execsql: execute failed

SQLSTATE: 80913, Native error: 0, error text
[Hummingbird][SearchServer]Table is protected
***


C:\Program Files\ar system\apps\kms\bin\Indexingpause
Press any key to continue . . .

Now, I've tried everything I can think of but no luck.  I have even tried 
adding unprotect table Published; to the Update_Published.bat script without 
any luck.  The other update scripts run fine.  Just not the published

-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

_attend WWRUG10 www.wwrug.com http://www.wwrug.com/  ARSlist: Where the 
Answers Are_ 


_attend WWRUG10 www.wwrug.com http://www.wwrug.com/  ARSlist: Where the 
Answers Are_


_attend WWRUG10