Importing the templates to IM
After importing the templates there are errors in all the records stating that the Service ReconID , CI ReconID , have invalid values it seems that the new file has a problem with the data as well. do we missed any step before starting the Templates import ? 7.6.4 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Importing the templates to IM
Ramy, Those fields are being validated against the CMDB. It is likely that something like the reconciliation ID is different in your source environment than your destination. I'm assuming you are relating CI's in your template? You would need to update your template import file with the correct service and CI recon ID from your target environment before doing the import. Sent from my iPhone On Feb 24, 2013, at 3:00 AM, Ramy S. Ayoub ramyay...@gmail.com wrote: ** After importing the templates there are errors in all the records stating that the Service ReconID , CI ReconID , have invalid values it seems that the new file has a problem with the data as well. do we missed any step before starting the Templates import ? 7.6.4 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Importing the templates to IM
*** From where we can find the CI recon ID ? any idea ! On Sun, Feb 24, 2013 at 2:09 PM, Tauf Chowdhury taufc...@gmail.com wrote: ** Ramy, Those fields are being validated against the CMDB. It is likely that something like the reconciliation ID is different in your source environment than your destination. I'm assuming you are relating CI's in your template? You would need to update your template import file with the correct service and CI recon ID from your target environment before doing the import. Sent from my iPhone On Feb 24, 2013, at 3:00 AM, Ramy S. Ayoub ramyay...@gmail.com wrote: ** After importing the templates there are errors in all the records stating that the Service ReconID , CI ReconID , have invalid values it seems that the new file has a problem with the data as well. do we missed any step before starting the Templates import ? 7.6.4 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- *Ramy Ayoub* Products and Service Delivery Business Process Automation Vodafone – Egypt Phone: +20100441441 Email: ramy.ay...@vodafone.com Smart Village, Vodafone-Egypt C2 Building Cairo/Alex – Desert Road KM28, Smart Village ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Importing the templates to IM
One thing you can do is take each of the recon ID's from your import and search the base element class for which CI it is. For the service CI, you could search the business service class form and get it from there. Hopefully, you should have the same CIs in your target environment. Then you can search by name in your target environment for the same CIs and grab the recon IDs from there. Does that make sense? Do you know which CMDB class forms I'm talking about? It's like BMC:Core_BaseElement and so on. Sent from my iPhone On Feb 24, 2013, at 7:18 AM, Ramy S. Ayoub ramyay...@gmail.com wrote: ** *** From where we can find the CI recon ID ? any idea ! On Sun, Feb 24, 2013 at 2:09 PM, Tauf Chowdhury taufc...@gmail.com wrote: ** Ramy, Those fields are being validated against the CMDB. It is likely that something like the reconciliation ID is different in your source environment than your destination. I'm assuming you are relating CI's in your template? You would need to update your template import file with the correct service and CI recon ID from your target environment before doing the import. Sent from my iPhone On Feb 24, 2013, at 3:00 AM, Ramy S. Ayoub ramyay...@gmail.com wrote: ** After importing the templates there are errors in all the records stating that the Service ReconID , CI ReconID , have invalid values it seems that the new file has a problem with the data as well. do we missed any step before starting the Templates import ? 7.6.4 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- *Ramy Ayoub* Products and Service Delivery Business Process Automation Vodafone – Egypt Phone: +20100441441 Email: ramy.ay...@vodafone.com Smart Village, Vodafone-Egypt C2 Building Cairo/Alex – Desert Road KM28, Smart Village _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
pluginsvr_config.xml caching issue?
I have written an AREA plugin in Java which reads some name/value pairs from pluginsvr_config.xml. This is how it looks userDefined var1xyz/var1 /userDefined I am able to read it like String var1 = pc.getConfigItem(var1) But now even if I change the section to userDefined var1xyz,abc/var1 /userDefined Instead of getting xyz,abc as the value of val1, I am still getting it as xyz Any idea what might be going wrong? ~ Nathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: pluginsvr_config.xml caching issue?
Did you restart the plugin service or java process? Sent from my iPhone On Feb 24, 2013, at 7:27 AM, nathan brandt nathanrbra...@gmail.com wrote: ** I have written an AREA plugin in Java which reads some name/value pairs from pluginsvr_config.xml. This is how it looks userDefined var1xyz/var1 /userDefined I am able to read it like String var1 = pc.getConfigItem(var1) But now even if I change the section to userDefined var1xyz,abc/var1 /userDefined Instead of getting xyz,abc as the value of val1, I am still getting it as xyz Any idea what might be going wrong? ~ Nathan _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: pluginsvr_config.xml caching issue?
You may need to execute a function replace ',' to space and then extract. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of nathan brandt Sent: Sunday, February 24, 2013 5:59 AM To: arslist@ARSLIST.ORG Subject: pluginsvr_config.xml caching issue? ** I have written an AREA plugin in Java which reads some name/value pairs from pluginsvr_config.xml. This is how it looks userDefined var1xyz/var1 /userDefined I am able to read it like String var1 = pc.getConfigItem(var1) But now even if I change the section to userDefined var1xyz,abc/var1 /userDefined Instead of getting xyz,abc as the value of val1, I am still getting it as xyz Any idea what might be going wrong? ~ Nathan _ARSlist: Where the Answers Are and have been for 20 years_ The information in this email may contain confidential material and it is intended solely for the addresses. Access to this email by anyone else is unauthorized. If you are not the intended recipient, please delete the email and destroy any copies of it, any disclosure, copying, distribution is prohibited and may be considered unlawful. Contents of this email and any attachments may be altered, Statement and opinions expressed in this email are those of the sender, and do not necessarily reflect those of Saudi Telecommunications Company (STC). ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: pluginsvr_config.xml caching issue?
Tauf, I even restarted the machine running AR Server. But still no luck. Ali, Do you mean , is causing the issue? ~ Nathan On Sun, Feb 24, 2013 at 8:50 PM, Ali A. Musa amus...@stc.com.sa wrote: ** You may need to execute a function replace ‘,’ to space and then extract.* *** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *nathan brandt *Sent:* Sunday, February 24, 2013 5:59 AM *To:* arslist@ARSLIST.ORG *Subject:* pluginsvr_config.xml caching issue? ** ** ** I have written an AREA plugin in Java which reads some name/value pairs from pluginsvr_config.xml. This is how it looks ** ** userDefined var1xyz/var1 /userDefined ** ** I am able to read it like String var1 = pc.getConfigItem(var1) ** ** ** ** But now even if I change the section to ** ** userDefined var1xyz,abc/var1 /userDefined ** ** Instead of getting xyz,abc as the value of val1, I am still getting it as xyz ** ** Any idea what might be going wrong? ** ** ~ Nathan ** ** _ARSlist: Where the Answers Are and have been for 20 years_ The information in this email may contain confidential material and it is intended solely for the addresses. Access to this email by anyone else is unauthorized. If you are not the intended recipient, please delete the email and destroy any copies of it, any disclosure, copying, distribution is prohibited and may be considered unlawful. Contents of this email and any attachments may be altered, Statement and opinions expressed in this email are those of the sender, and do not necessarily reflect those of Saudi Telecommunications Company (STC). _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: pluginsvr_config.xml caching issue?
Yes From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of nathan brandt Sent: Sunday, February 24, 2013 4:07 PM To: arslist@ARSLIST.ORG Subject: Re: pluginsvr_config.xml caching issue? ** Tauf, I even restarted the machine running AR Server. But still no luck. Ali, Do you mean , is causing the issue? ~ Nathan On Sun, Feb 24, 2013 at 8:50 PM, Ali A. Musa amus...@stc.com.samailto:amus...@stc.com.sa wrote: ** You may need to execute a function replace ',' to space and then extract. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of nathan brandt Sent: Sunday, February 24, 2013 5:59 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: pluginsvr_config.xml caching issue? ** I have written an AREA plugin in Java which reads some name/value pairs from pluginsvr_config.xml. This is how it looks userDefined var1xyz/var1 /userDefined I am able to read it like String var1 = pc.getConfigItem(var1) But now even if I change the section to userDefined var1xyz,abc/var1 /userDefined Instead of getting xyz,abc as the value of val1, I am still getting it as xyz Any idea what might be going wrong? ~ Nathan _ARSlist: Where the Answers Are and have been for 20 years_ The information in this email may contain confidential material and it is intended solely for the addresses. Access to this email by anyone else is unauthorized. If you are not the intended recipient, please delete the email and destroy any copies of it, any disclosure, copying, distribution is prohibited and may be considered unlawful. Contents of this email and any attachments may be altered, Statement and opinions expressed in this email are those of the sender, and do not necessarily reflect those of Saudi Telecommunications Company (STC). _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ The information in this email may contain confidential material and it is intended solely for the addresses. Access to this email by anyone else is unauthorized. If you are not the intended recipient, please delete the email and destroy any copies of it, any disclosure, copying, distribution is prohibited and may be considered unlawful. Contents of this email and any attachments may be altered, Statement and opinions expressed in this email are those of the sender, and do not necessarily reflect those of Saudi Telecommunications Company (STC). ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
blinking table rows in the web on version 7.5.3 patch 8 on IE
Anyone knows how can I make table row blink or font size bigger ( on the web)? Thanks Rezaul E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
