Vacancy for BMC Remedy consultants in GCC

[Samir Kazi]

Dear All,
   Please let me know if there are any openings for BMC Remedy 
consultants in GCC(Gulf)- Kuwait/Qatar/UAE/Oman. Currently I am working in 
Kuwait and have close to 8 years of BMC Remedy experience in 
development/consulting/implementation/presales etc.

Thanks
Warm Regards,
Samir

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BIRT parameters

[Marek B.]

Hi,
Does the BMC Remedy AR System ODA driver supports birt report parameters
like other data connections?
I've tried several synthax in the query (e.g. 'Field' = "$my_param$")
but none works for me.

Marek

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Re: ARERR 9093 - User is currently connected from another machine

[Abhijit Hendre]

You may receive this error if licenses are not being released by AR server
even after logout. Can u plz check if licenses are getting released
properly using License Review form.
On May 7, 2013 11:02 AM, "Schon, Stuart" 
wrote:

> **
>
> Yes there another reason, if a person is logged into one machine and goes
> to another and logs in again you receive that message
>
> ** **
>
> *Stuart Schon
> Service Desk Systems - Manager
>
> Fujitsu Australia Limited*
>
>
>
> 
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj
> *Sent:* Tuesday, 7 May 2013 4:00 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: ARERR 9093 - User is currently connected from another
> machine
>
> ** **
>
> ** 
>
> Not likelyyou will likely need to drill into why the Mid-Tier load
> balancer is moving your sessions around.  Does your sticky timeout = your
> session timeout on the Mid-Tier JSP engine?
>
> ** **
>
> On Mon, May 6, 2013 at 11:53 AM, Hutcheson, Heather <
> heather.hutche...@ga.com> wrote:
>
> ** 
>
> Looks like we do have a sticky cookie enabled. Could there be another
> possible reason?
>
>  
>
> Thank you,
>
> Heather Hutcheson
>
>  
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Tauf Chowdhury
> *Sent:* Monday, May 06, 2013 10:23 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: ARERR 9093 - User is currently connected from another
> machine
>
>  
>
> ** 
>
> Heather, 
>
> From your messages, it looks like you have 2 mid tiers. Do you have a load
> balancer sitting in between the users and the mid tier? If so, you need to
> configure a sticky cookie or session affinity for those users. You don't
> need to do this if you are load balancing your AR app servers in between
> mid tiers but you DO need it for the users to the web server. 
>
>  
>
> On Mon, May 6, 2013 at 1:18 PM, Hutcheson, Heather <
> heather.hutche...@ga.com> wrote:
>
> ** 
>
> For the past few weeks we have been receiving an increasing amount of *ARERR
> 9093, User is* *currently connected from* *another* *machine*, messages
> in our organization. After gathering some information and running some
> tests, we have identified there is not consistency with the action of the
> users and these errors. They are using a variety of browsers including IE,
> Firefox and Chrome. This is mainly occurring to our support staff but is
> happening to our end users as well, the error is occurring with fixed,
> floating and read licenses. We are using 7.6.04 SP4 and increased our
> Apache Tomcat memory on both mid tier servers hoping it would help resolve
> the problem. Has anyone else experienced this problem? Any guidance is much
> appreciated.
>
>  
>
>  
>
> Thank you,
>
> *Heather Hutcheson*
>
> General Atomics *I* Information Technology
> 3550 General Atomics Ct. San Diego, CA 92121
>
> heather.hutche...@ga.com
> PH: (858) 455-3366
>
>  
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ 
>
>
>
>
> --
> *Tauf Chowdhury*
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ 
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ 
>
> ** **
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ 
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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unable to add a field to Result List for HPD:Help Desk

[Jithin T.R]

Hi All,

We are unable to add a field to Result List for HPD:Help Desk.  fortunately
or unfortunately Its not throwing any error,  but whenever we add any field
to result properties its not even changing in Dev Studio itself.

Version ARS 8.1

Thanks & Regards,
Jithu

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Re: unable to add a field to Result List for HPD:Help Desk

[Hullule, Kiran]

Is this an overlay object?

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jithin T.R
Sent: Tuesday, May 07, 2013 5:57 PM
To: arslist@ARSLIST.ORG
Subject: unable to add a field to Result List for HPD:Help Desk

**
Hi All,

We are unable to add a field to Result List for HPD:Help Desk.  fortunately or 
unfortunately Its not throwing any error,  but whenever we add any field to 
result properties its not even changing in Dev Studio itself.

Version ARS 8.1

Thanks & Regards,
Jithu
_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: Filter - Webservice

[Govind M]

Is there any possibility on this scenario like opening a record in two windows 
or clients. One console gets the change and triggered the filter A on save. And 
if the user tries to make the same changes in second console and click save. 
The second save will have the transaction values which qualifies for filter 
Runif to trigger. I am not sure. But it would throw an error like "This form 
was modified by another user and making changes and save would override it". 
Pls correct me if am wrong.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Thursday, May 02, 2013 7:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Filter - Webservice

**
Does another filter which fires before this one set field2=No? If so maybe the 
response to web service call is modifying the record, workflow sets field2 to 
No and the cycle starts over when filter A fires again.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Govind M
Sent: Thursday, May 02, 2013 7:51 AM
To: arslist@ARSLIST.ORG
Subject: Filter - Webservice

**
I have been looking into one scenario to reproduce in test env but I just 
confused more on this. It is like I have a filter with below syntax,

Filter name  : Filter A
Filter runif:  field1 = abdc AND field2 = No
Actions :  Set field  -> field 2 = Yes
   Set field   -> Trigger 3rd party webservice.

After firing the filter A for first time, field2 was set to the value "Yes" and 
triggered the wbs request to a middle ware app for a record.  After few 
minutes, the same request has been triggered thrice with the intervals of 
milliseconds which make me to think, after the value change in Runif field2, is 
it possible to trigger the filter again? :( From the user tool wise, there is 
no track of changes in the record and we don't have logs as well. I suspect 
this can't be by user action, since it of milliseconds interval.

Does any come across in ARS 7.1 patch 8 in solaris box.?  Any solutions/ ideas 
are much appreciated to reproduce/resolve.

Regards,
Govind

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The information contained in this electronic message and any attachments to 
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Please notify the sender immediately and destroy all copies of this message and 
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check this email and any attachments for the presence of viruses. The company 
accepts no liability for any damage caused by any virus transmitted by this 
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Re: Filter - Webservice

[Jean-Louis Halleux]

Mark,

I already had the exact same issue on a (too) fast machine with the standard 
ITSM application (change module). Here is my explanation for a change ticket 
(the behaviour I noticed was by design, so I have never found a real solution). 
Basically, it is due to multithreading.

The normal behaviour is the following
- Hit the save button of a change ticket
- Process the filters (phase 1)
- Commit to the DB
- Process the actions of phase2 filters

Now imagine this scenario:
During level 1 phase, you can run set action or push action (as long as the 
filter name ends with `!). Imagine you push a command to the CAI. Another 
thread (the CAI thread) is monitoring the CAI queue, and might execute the 
command before the Commit of the normal flow. So in fact the sequence is this:

- Hit the save button of a change ticket
- Process filters of phase 1
=> Triggers push to CAI
- CAI processes command
=> Modifies something in the ticket we started with. Initial commit is 
not yet executed, so filters are executed exactly as in the initial transaction
=> Commit is done for this action
=> Process phase 2 filters
- Commit is done in the DB for the initial action
- Process phase 2 filters.

In my case, my change requester sometimes received 2 notifications for the 
creation of one change. 

I hope this helps you a little.

Best regards,
Jean-Louis Halleux
ARSmarts Support




On 07 May 2013, at 14:46, Govind M  wrote:

> **
> Is there any possibility on this scenario like opening a record in two 
> windows or clients. One console gets the change and triggered the filter A on 
> save. And if the user tries to make the same changes in second console and 
> click save. The second save will have the transaction values which qualifies 
> for filter Runif to trigger. I am not sure. But it would throw an error like 
> “This form was modified by another user and making changes and save would 
> override it”. Pls correct me if am wrong.
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
> Sent: Thursday, May 02, 2013 7:24 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Filter - Webservice
>  
> **
> Does another filter which fires before this one set field2=No? If so maybe 
> the response to web service call is modifying the record, workflow sets 
> field2 to No and the cycle starts over when filter A fires again.
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Govind M
> Sent: Thursday, May 02, 2013 7:51 AM
> To: arslist@ARSLIST.ORG
> Subject: Filter - Webservice
>  
> **
> I have been looking into one scenario to reproduce in test env but I just 
> confused more on this. It is like I have a filter with below syntax,
>  
> Filter name  : Filter A
> Filter runif:  field1 = abdc AND field2 = No
> Actions :  Set field  -> field 2 = Yes
>Set field   -> Trigger 3rd party webservice.
>  
> After firing the filter A for first time, field2 was set to the value “Yes” 
> and triggered the wbs request to a middle ware app for a record.  After few 
> minutes, the same request has been triggered thrice with the intervals of 
> milliseconds which make me to think, after the value change in Runif field2, 
> is it possible to trigger the filter again? L From the user tool wise, there 
> is no track of changes in the record and we don’t have logs as well. I 
> suspect this can’t be by user action, since it of milliseconds interval.
>  
> Does any come across in ARS 7.1 patch 8 in solaris box.?  Any solutions/ 
> ideas are much appreciated to reproduce/resolve.
>  
> Regards,
> Govind
> Please do not print this email unless it is absolutely necessary.
> 
> The information contained in this electronic message and any attachments to 
> this message are intended for the exclusive use of the addressee(s) and may 
> contain proprietary, confidential or privileged information. If you are not 
> the intended recipient, you should not disseminate, distribute or copy this 
> e-mail. Please notify the sender immediately and destroy all copies of this 
> message and any attachments.
> 
> WARNING: Computer viruses can be transmitted via email. The recipient should 
> check this email and any attachments for the presence of viruses. The company 
> accepts no liability for any damage caused by any virus transmitted by this 
> email.
> 
> www.wipro.com
> 
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  
> This e-mail is the property of NaviSite, Inc. It is intended only for the 
> person or entity to which it is addressed and may contain information that is 
> privileged, confidential, or otherwise protected from disclosure. 
> Distribution or copying of this e-mail, or the information contained herein, 
> to anyone other than the intended recipient is prohibited.
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> Please do not print 

Re: huh? financial news for bmc ?

[dan]

As long as we are talking about Peregrine, just came across this fun article
about Service-Now ...

 

Peregrine II? ServiceNow insiders, including Moores, dumping shares

Former Peregrine insiders Moores, Noell, Luddy jettisoning stock quickly

Top of Form

10 

Bottom of Form

Don Bauder  , April 3, 2013

Richard Pearson of Seeking Alpha has an excellent story, dated April 1, on
massive insider selling at San Diego's ServiceNow, an information tech
company that went public last summer. "ServiceNow insiders have now sold
over $400 million of stock, even after its [Initial Public Offering]" in
which insiders also dumped shares. Just in the past eight weeks, insiders
have sold $80 million of shares, notes Pearson. "In the past, ServiceNow
directors and management, including founder Frederic Luddy and directors
John Moores and Charles Noell, were big early sellers of their previous
venture, Peregrine Systems," which was one of San Diego's largest financial
frauds. "They pulled in over half a billion dollars from sales of stock --
even though these sales had occurred during RESTRICTED PERIODS designed to
prevent selling by insiders."

Luddy has already dumped $12.7 million worth of ServiceNow stock, Moores
$20.6 million and Noell $9.1 million, reports Pearson. Another seller has
been JMI Funds, connected to both Moores, its namesake, and Noell.

"ServiceNow Director John Moores had previously been chairman of Peregrine
Systems, and his [venture capital] firm JMI Capital held a substantial
stake. He had recruited Fred Luddy to assume the eventual role of chief
technology officer," writes Pearson. "ServiceNow Director Charles Noell
served as a Peregrine director and as the audit committee chairman."

Now as long as none of them are behind the BMC buyout .. Daniel

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Laurenceau
Sent: May 6, 2013 4:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

 

** 

The Blog that Sylvain Yvon shared has been written by Mark Stouse
 .

If you don't know Mark yet, he is the VP I mentioned in this blog post
 ,
wanting authenticity when blogging.

 

That's how he behaved these past months, with me directly and also on Social
Networks  : authentic,
sharing facts, and adding the Business perspective.

I'm definitely confident that this transaction (if/when completed) will help
us to be in start-up mode again (as most of you may know, I joined Remedy
before the "Peregrine acquisition" days), allowing mid/long-term investments
and flexibility that boost bigger innovation.

 

Looking forward to WWRUG13, 

 

~ Matt Laurenceau
Sr Community Ambassador, BMC Communities
  http://bit.ly/MattProfiles
Skype: matt.laurenceau

 

 

 

On Mon, May 6, 2013 at 3:37 PM, laurent matheo  wrote:

** 

I just hope some guys I know at BMC will be ok after the buyout...
This could good or this could be a disaster...


On 06 May, 2013,at 03:32 PM, Sylvain YVON  wrote:

**

https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writ
es-a-new-line-of-code-today?utm_source=twitterfeed

&utm_medium=twitter

 

On Mon, May 6, 2013 at 2:42 PM, patrick zandi  wrote:

**

http://www.theregister.co.uk/2013/05/06/bmc_buyout/

Buyout soon... 

-- 
Patrick Zandi

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_ 





 

-- 

 

~ Matt Laurenceau, BMC Software

Senior Community Ambassador, BMC Communities

matthieu_laurenc...@bmc.com

Follow me at @Matt_L  

Skype: matt.laurenceau 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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Re: huh? financial news for bmc ?

[richard....@bwc.state.oh.us]

On April 1st?hm

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of d...@wwrug.com
Sent: Tuesday, May 07, 2013 1:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

**
As long as we are talking about Peregrine, just came across this fun article 
about Service-Now .

Peregrine II? ServiceNow insiders, including Moores, dumping shares
Former Peregrine insiders Moores, Noell, Luddy jettisoning stock quickly
Top of Form
10
Bottom of Form
Don Bauder, April 3, 2013
Richard Pearson of Seeking Alpha has an excellent story, dated April 1, on 
massive insider selling at San Diego's ServiceNow, an information tech company 
that went public last summer. "ServiceNow insiders have now sold over $400 
million of stock, even after its [Initial Public Offering]" in which insiders 
also dumped shares. Just in the past eight weeks, insiders have sold $80 
million of shares, notes Pearson. "In the past, ServiceNow directors and 
management, including founder Frederic Luddy and directors John Moores and 
Charles Noell, were big early sellers of their previous venture, Peregrine 
Systems," which was one of San Diego's largest financial frauds. "They pulled 
in over half a billion dollars from sales of stock -- even though these sales 
had occurred during RESTRICTED PERIODS designed to prevent selling by insiders."
Luddy has already dumped $12.7 million worth of ServiceNow stock, Moores $20.6 
million and Noell $9.1 million, reports Pearson. Another seller has been JMI 
Funds, connected to both Moores, its namesake, and Noell.
"ServiceNow Director John Moores had previously been chairman of Peregrine 
Systems, and his [venture capital] firm JMI Capital held a substantial stake. 
He had recruited Fred Luddy to assume the eventual role of chief technology 
officer," writes Pearson. "ServiceNow Director Charles Noell served as a 
Peregrine director and as the audit committee chairman."
Now as long as none of them are behind the BMC buyout  Daniel

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Laurenceau
Sent: May 6, 2013 4:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

**
The Blog that Sylvain Yvon shared has been written by Mark 
Stouse.
If you don't know Mark yet, he is the VP I mentioned in this blog 
post, 
wanting authenticity when blogging.

That's how he behaved these past months, with me directly and also on Social 
Networks: authentic, 
sharing facts, and adding the Business perspective.
I'm definitely confident that this transaction (if/when completed) will help us 
to be in start-up mode again (as most of you may know, I joined Remedy before 
the "Peregrine acquisition" days), allowing mid/long-term investments and 
flexibility that boost bigger innovation.

Looking forward to WWRUG13,

~ Matt Laurenceau
Sr Community Ambassador, BMC Communities
http://bit.ly/MattProfiles
Skype: matt.laurenceau



On Mon, May 6, 2013 at 3:37 PM, laurent matheo 
mailto:lm...@me.com>> wrote:
**
I just hope some guys I know at BMC will be ok after the buyout...
This could good or this could be a disaster...

On 06 May, 2013,at 03:32 PM, Sylvain YVON 
mailto:sylvain.y...@gmail.com>> wrote:
**
https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeed&utm_medium=twitter

On Mon, May 6, 2013 at 2:42 PM, patrick zandi 
mailto:remedy...@gmail.com>> wrote:
**
http://www.theregister.co.uk/2013/05/06/bmc_buyout/
Buyout soon...
--
Patrick Zandi
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_



--

~ Matt Laurenceau, BMC Software
Senior Community Ambassador, BMC Communities
matthieu_laurenc...@bmc.com
Follow me at @Matt_L
Skype: matt.laurenceau
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_
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Re: huh? financial news for bmc ?

[patrick zandi]

sounds like they want to get together with their friends they miss.. and
this might be a quick and legal way of visiting them on more of a permanent
basis.


On Tue, May 7, 2013 at 1:47 PM, richard@bwc.state.oh.us <
richard@bwc.state.oh.us> wrote:

> **
>
> On April 1st?hm
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *d...@wwrug.com
> *Sent:* Tuesday, May 07, 2013 1:41 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: huh? financial news for bmc ?
>
>
>
> **
>
> As long as we are talking about Peregrine, just came across this fun
> article about Service-Now …..
>
>
>
> *Peregrine II? ServiceNow insiders, including Moores, dumping shares*
>
> *Former Peregrine insiders Moores, Noell, Luddy jettisoning stock quickly*
>
> Top of Form
>
> 10
>
> Bottom of Form
>
> Don Bauder , April 3,
> 2013
>
> Richard Pearson of Seeking Alpha has an excellent story, dated April 1, on
> massive insider selling at San Diego's ServiceNow, an information tech
> company that went public last summer. "ServiceNow insiders have now sold
> over $400 million of stock, even after its [Initial Public Offering]" in
> which insiders also dumped shares. Just in the past eight weeks, insiders
> have sold $80 million of shares, notes Pearson. "In the past, ServiceNow
> directors and management, including founder Frederic Luddy and directors
> John Moores and Charles Noell, were big early sellers of their previous
> venture, Peregrine Systems," which was one of San Diego's largest financial
> frauds. "They pulled in over half a billion dollars from sales of stock --
> even though these sales had occurred during RESTRICTED PERIODS designed to
> prevent selling by insiders."
>
> Luddy has already dumped $12.7 million worth of ServiceNow stock, Moores
> $20.6 million and Noell $9.1 million, reports Pearson. Another seller has
> been JMI Funds, connected to both Moores, its namesake, and Noell.
>
> "ServiceNow Director John Moores had previously been chairman of Peregrine
> Systems, and his [venture capital] firm JMI Capital held a substantial
> stake. He had recruited Fred Luddy to assume the eventual role of chief
> technology officer," writes Pearson. "ServiceNow Director Charles Noell
> served as a Peregrine director and as the audit committee chairman."
>
> Now as long as none of them are behind the BMC buyout …. Daniel
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Matt
> Laurenceau
> *Sent:* May 6, 2013 4:24 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: huh? financial news for bmc ?
>
>
>
> **
>
> The Blog that Sylvain Yvon shared has been written by Mark 
> Stouse
> .
>
> If you don't know Mark yet, he is the VP I mentioned in this blog 
> post,
> wanting *authenticity when blogging*.
>
>
>
> That's how he behaved these past months, with me directly and also on
> Social Networks :
> authentic, sharing facts, and adding the Business perspective.
>
> I'm definitely confident that this transaction (if/when completed) will
> help us to be in *start-up mode* again (as most of you may know, I joined
> Remedy before the "Peregrine acquisition" days), allowing mid/long-term
> investments and flexibility that boost bigger innovation.
>
>
>
> Looking forward to WWRUG13,
>
>
>
> ~ Matt Laurenceau
> Sr Community Ambassador, BMC Communities
> http://bit.ly/MattProfiles
> Skype: matt.laurenceau
>
>
>
>
>
>
>
> On Mon, May 6, 2013 at 3:37 PM, laurent matheo  wrote:
>
> **
>
> I just hope some guys I know at BMC will be ok after the buyout...
> This could good or this could be a disaster...
>
>
> On 06 May, 2013,at 03:32 PM, Sylvain YVON  wrote:
>
>  **
>
>
> https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeed&utm_medium=twitter
>
>
>
> On Mon, May 6, 2013 at 2:42 PM, patrick zandi  wrote:
>
> **
>
> http://www.theregister.co.uk/2013/05/06/bmc_buyout/
>
> Buyout soon...
>
> --
> Patrick Zandi
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
>
> --
>
>
>
> ~ Matt Laurenceau, BMC Software
>
> Senior Community Ambassador, BMC Communities
>
> matthieu_laurenc...@bmc.com
>
> Follow me at @Matt_L 
>
> Skype: matt.laurenceau
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  Portions of this message may be confidential under an exemption to Ohio's
> public records law or under a legal privilege. If you have received this
> message i

Re: huh? financial news for bmc ?

[arslist]

Not April 1st, and take a look on line and you can see the record of
transactions since they fall under insider trading regulations.

The directors have taken out hundreds of millions since last November.

 

Please Note:  I am not suggesting that these transactions are illegal since
I don't know US laws or what goes around what is appropriate or not, and
there are SEC filings around these trades.

 

 

Daniel

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.us
Sent: May 7, 2013 1:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

 

** 

On April 1st?hm

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of d...@wwrug.com
Sent: Tuesday, May 07, 2013 1:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

 

** 

As long as we are talking about Peregrine, just came across this fun article
about Service-Now ...

 

Peregrine II? ServiceNow insiders, including Moores, dumping shares

Former Peregrine insiders Moores, Noell, Luddy jettisoning stock quickly

Top of Form

 


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Re: huh? financial news for bmc ?

[Sanford, Claire]

I didn't even know they did an IPO

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Tuesday, May 07, 2013 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

**
Not April 1st, and take a look on line and you can see the record of 
transactions since they fall under insider trading regulations.
The directors have taken out hundreds of millions since last November.

Please Note:  I am not suggesting that these transactions are illegal since I 
don't know US laws or what goes around what is appropriate or not, and there 
are SEC filings around these trades.


Daniel

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of 
richard@bwc.state.oh.us
Sent: May 7, 2013 1:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

**
On April 1st?hm

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of d...@wwrug.com
Sent: Tuesday, May 07, 2013 1:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

**
As long as we are talking about Peregrine, just came across this fun article 
about Service-Now .

Peregrine II? ServiceNow insiders, including Moores, dumping shares
Former Peregrine insiders Moores, Noell, Luddy jettisoning stock quickly
Top of Form

_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: huh? financial news for bmc ?

[pritch]

Hey - What's more important here - BMC Going to a private equity firm or the 
resurrection (ok, so not until the fall) of the Twinkie?  Hopefully they will 
be back on the shelves before the next RUG.  They just have to wait until the 
union contract expires - then the new owner of the brand can start the 
factories back up.

My guess is they will start by simply packaging all the old ones laying around. 
 From what I hear, those things never get old.

- Original Message -
From: "Claire Sanford" 
To: arslist@ARSLIST.ORG
Sent: Tuesday, May 7, 2013 2:40:50 PM
Subject: Re: huh? financial news for bmc ?

** 


I didn’t even know they did an IPO 

  

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist 
Sent: Tuesday, May 07, 2013 1:09 PM 
To: arslist@ARSLIST.ORG 
Subject: Re: huh? financial news for bmc ? 

  

** 

Not April 1 st , and take a look on line and you can see the record of 
transactions since they fall under insider trading regulations. 

The directors have taken out hundreds of millions since last November. 

  

Please Note:  I am not suggesting that these transactions are illegal since I 
don’t know US laws or what goes around what is appropriate or not, and there 
are SEC filings around these trades. 

  

  

Daniel 

  

From: Action Request System discussion list(ARSList) [ 
mailto:arslist@ARSLIST.ORG ] On Behalf Of richard@bwc.state.oh.us 
Sent: May 7, 2013 1:47 PM 
To: arslist@ARSLIST.ORG 
Subject: Re: huh? financial news for bmc ? 

  

** 

On April 1 st ?hm 

  


From: Action Request System discussion list(ARSList) [ 
mailto:arslist@ARSLIST.ORG ] On Behalf Of d...@wwrug.com 
Sent: Tuesday, May 07, 2013 1:41 PM 
To: arslist@ARSLIST.ORG 
Subject: Re: huh? financial news for bmc ? 

  

** 

As long as we are talking about Peregrine, just came across this fun article 
about Service-Now ….. 

  

Peregrine II? ServiceNow insiders, including Moores, dumping shares 

Former Peregrine insiders Moores, Noell, Luddy jettisoning stock quickly 


Top of Form 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where 
the Answers Are" and have been for 20 years_

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huh? financial news for bmc ?

[John Baker]

Pritch

I read some article about a 14 year old McDonalds hamburger. Apparently, 
they are so full of rubbish that they won't go mouldy! I've never had a 
Twinkie: I guess they are as bad for the health?


Bah, I rather enjoy a double-cheese burger and fries when I'm cycling 
home from the pub, safe in the knowledge that my missus won't find out.. :)




Johh

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Re: huh? financial news for bmc ?

[Rick Westbrock]

I was going to come back with "Well that just shows how (un)successful it
was then, doesn't it?" until I did a quick check and apparently the launch
went well, up 37% the first day (6/29/12). They opened at $40 today,
compared to the initial offering at $18 (if I'm reading the numbers
correctly).

 

___

Rick Westbrock

QMX Support Services

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Tuesday, May 07, 2013 11:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

 

** 

I didn't even know they did an IPO

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Tuesday, May 07, 2013 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

 

** 

Not April 1st, and take a look on line and you can see the record of
transactions since they fall under insider trading regulations.

The directors have taken out hundreds of millions since last November.

 

Please Note:  I am not suggesting that these transactions are illegal since
I don't know US laws or what goes around what is appropriate or not, and
there are SEC filings around these trades.

 

 

Daniel

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.us
Sent: May 7, 2013 1:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

 

** 

On April 1st?hm

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of d...@wwrug.com
Sent: Tuesday, May 07, 2013 1:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

 

** 

As long as we are talking about Peregrine, just came across this fun article
about Service-Now ...

 

Peregrine II? ServiceNow insiders, including Moores, dumping shares

Former Peregrine insiders Moores, Noell, Luddy jettisoning stock quickly

Top of Form

 

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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Re: huh? financial news for bmc ?

[Pierson, Shawn]

They are also supposedly looking to buy Compuware.  Since Bain has a history of 
also buying companies, starving them of cash and selling off their remains, I 
think the areas of concern from a BMC employee perspective should be the areas 
that overlap with Compuware at this point, which doesn't include Remedy.  It 
would make sense for them to sell off Remedy and other product lines whether 
BMC survives or not.  The Remedy business still is strong enough that it's 
likely that anyone who buys it would be interested in actually using it to make 
money rather than shutting it down.  If they end buying it, I can see Oracle 
expanding Remedy's market share if they try to bundle some portion of it in 
with their eBusiness suite or Peoplesoft or something.

In any case, I'm not a fan of Bain - not because of politics, but because my 
kids can't enjoy going to K.B. Toys like I used to when I was a kid, and Toys 
R' Us appears to be on the verge of bankruptcy as well.  I haven't looked into 
it but I wouldn't be surprised if others that you listed are in financial 
trouble now as well.  Maybe it will work out ok for Remedy, but I will be 
surprised if BMC is as stable (or even around) in five years as it was before 
now.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Steve Kallestad
Sent: Monday, May 06, 2013 2:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

**
> BTW - the MN Vikings still are without a Superbowl in 2021 :(

That's just mean spirited.

===
We've all been through this before. Some things will happen that we don't like 
beyond our control, but in the end the technology we all use and the industry 
we're all a part of will be just fine.

You never know, this could be a very good thing that expands market share and 
increases the size of our community. Bain is Guitar Center, Gymboree, Staples, 
Clear Channel, Dominoes Pizza, Dunkin' Donuts, Toys R Us, and Sports Authority. 
Those are all pretty much household names. It's not such a bad thing to have 
the Action Request System on the same list.

--Steve

On Mon, May 6, 2013 at 11:37 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**

On Mon, Sep 17, 2012 at 7:04 PM, John Sundberg 
mailto:john.sundb...@kineticdata.com>>

wrote:





** It is a little hard to say what "version" it was



Because in 2012 -- BMC renamed it all to BMC Atrium ... threw in the

kitchen sink -- which included the Remedy product and the ITSM Suite + some

discovery software + a CMDB...



But in 2014 Oracle broke it all up -- and peeled off the ITSM software

into something they called "Oracle Service Support"  (And the concept of a

development admin tool went away) -- it is purely configuration and consulting

to configure the product...

(Traditional Remedy customer are unhappy - new customers don't know

better - think they are eating a juicy steak - turns out it is pink slime)



RemedyForce was taken over by Business.com (aka Salesforce.com).



RemedyOnDemand - still exists -- but is part of "Oracle Scalable

Enterprise" - which everybody calls "Oh say ... can you see" -- because nobody

can actually see it working... kind of a weird industry joke... (Still not sure

about it -- I think 2021 humor goes over my head)



Same timeframe -- Oracle renamed Remedy to "Oracle Enable" ... and it

became really the "adhoc" business "back-office" apps generator



SRM was abandoned by Oracle -- really BMC killed it before Oracle got

it (circa 2011) - BMC just never told the customers.



Of course Kinetic Data stayed independent and front-ends both Oracle

Service Support and the Enable framework - keeping customers happy - regardless

of the shenanigans behind the scenes...



BTW - the MN Vikings still are without a Superbowl in 2021 :(



Obama gets reelected.

Republican gets elected 2016 -- does a fair job - but chooses not to

rerun.

Hillary gets 2020.



And that is all I know...





-John

On Mon, May 6, 2013 at 1:24 PM, Howard Richter 
mailto:hbr4...@gmail.com>> wrote:
**
Yep and that is what Bain will sell first to pay for this deal.
Maybe they will sell Remedy to Oracle and then BMC will license it back for 
ITSM.

Hbr

Sent from my iPhone 5

On May 6, 2013, at 1:43 PM, laurent matheo mailto:lm...@me.com>> 
wrote:
**
Humm isn't mainframe the most profitable part of BMC?

On 06 May, 2013,at 07:33 PM, patchsk 
mailto:vamsi...@gmail.com>> wrote:
** We can never know how the forces end up playing the cards. After all the 
links between ServiceNow and Remedy/BMC are not very distant.

ServiceNow is a 
software-as-a-service 
(SaaS) provider of IT service 
management (ITSM) software. 
It

Re: huh? financial news for bmc ?

[richard....@bwc.state.oh.us]

They also have invested in a number of companies that are successful. Check out 
the
Wikipedia article on Bain Capital...

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn
Sent: Tuesday, May 07, 2013 3:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

**
They are also supposedly looking to buy Compuware.  Since Bain has a history of 
also buying companies, starving them of cash and selling off their remains, I 
think the areas of concern from a BMC employee perspective should be the areas 
that overlap with Compuware at this point, which doesn't include Remedy.  It 
would make sense for them to sell off Remedy and other product lines whether 
BMC survives or not.  The Remedy business still is strong enough that it's 
likely that anyone who buys it would be interested in actually using it to make 
money rather than shutting it down.  If they end buying it, I can see Oracle 
expanding Remedy's market share if they try to bundle some portion of it in 
with their eBusiness suite or Peoplesoft or something.

In any case, I'm not a fan of Bain - not because of politics, but because my 
kids can't enjoy going to K.B. Toys like I used to when I was a kid, and Toys 
R' Us appears to be on the verge of bankruptcy as well.  I haven't looked into 
it but I wouldn't be surprised if others that you listed are in financial 
trouble now as well.  Maybe it will work out ok for Remedy, but I will be 
surprised if BMC is as stable (or even around) in five years as it was before 
now.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Steve Kallestad
Sent: Monday, May 06, 2013 2:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: huh? financial news for bmc ?

**
> BTW - the MN Vikings still are without a Superbowl in 2021 :(

That's just mean spirited.

===
We've all been through this before. Some things will happen that we don't like 
beyond our control, but in the end the technology we all use and the industry 
we're all a part of will be just fine.

You never know, this could be a very good thing that expands market share and 
increases the size of our community. Bain is Guitar Center, Gymboree, Staples, 
Clear Channel, Dominoes Pizza, Dunkin' Donuts, Toys R Us, and Sports Authority. 
Those are all pretty much household names. It's not such a bad thing to have 
the Action Request System on the same list.

--Steve

On Mon, May 6, 2013 at 11:37 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
**

On Mon, Sep 17, 2012 at 7:04 PM, John Sundberg 
mailto:john.sundb...@kineticdata.com>>

wrote:





** It is a little hard to say what "version" it was



Because in 2012 -- BMC renamed it all to BMC Atrium ... threw in the

kitchen sink -- which included the Remedy product and the ITSM Suite + some

discovery software + a CMDB...



But in 2014 Oracle broke it all up -- and peeled off the ITSM software

into something they called "Oracle Service Support"  (And the concept of a

development admin tool went away) -- it is purely configuration and consulting

to configure the product...

(Traditional Remedy customer are unhappy - new customers don't know

better - think they are eating a juicy steak - turns out it is pink slime)



RemedyForce was taken over by Business.com (aka Salesforce.com).



RemedyOnDemand - still exists -- but is part of "Oracle Scalable

Enterprise" - which everybody calls "Oh say ... can you see" -- because nobody

can actually see it working... kind of a weird industry joke... (Still not sure

about it -- I think 2021 humor goes over my head)



Same timeframe -- Oracle renamed Remedy to "Oracle Enable" ... and it

became really the "adhoc" business "back-office" apps generator



SRM was abandoned by Oracle -- really BMC killed it before Oracle got

it (circa 2011) - BMC just never told the customers.



Of course Kinetic Data stayed independent and front-ends both Oracle

Service Support and the Enable framework - keeping customers happy - regardless

of the shenanigans behind the scenes...



BTW - the MN Vikings still are without a Superbowl in 2021 :(



Obama gets reelected.

Republican gets elected 2016 -- does a fair job - but chooses not to

rerun.

Hillary gets 2020.



And that is all I know...





-John

On Mon, May 6, 2013 at 1:24 PM, Howard Richter 
mailto:hbr4...@gmail.com>> wrote:
**
Yep and that is what Bain will sell first to pay for this deal.
Maybe they will sell Remedy to Oracle and then BMC will license it back for 
ITSM.

Hbr

Sent from my iPhone 5

On May 6, 2013, at 1:43 PM, laurent matheo mailto:lm...@me.com>> 
wrote:
**
Humm isn't mainframe the most profitable part of BMC?

On 06 May, 2013,at 07:33 PM, patchsk 
mailto:vamsi

Re: Filter - Webservice

[Joe D'Souza]

Have you taken a filter log and checked the arjavaplugin log to see if the
web service is indeed triggered 3 times?

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Govind M
Sent: Tuesday, May 07, 2013 8:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter - Webservice

 

Is there any possibility on this scenario like opening a record in two
windows or clients. One console gets the change and triggered the filter A
on save. And if the user tries to make the same changes in second console
and click save. The second save will have the transaction values which
qualifies for filter Runif to trigger. I am not sure. But it would throw an
error like "This form was modified by another user and making changes and
save would override it". Pls correct me if am wrong.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Thursday, May 02, 2013 7:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Filter - Webservice

 

** 

Does another filter which fires before this one set field2=No? If so maybe
the response to web service call is modifying the record, workflow sets
field2 to No and the cycle starts over when filter A fires again. 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Govind M
Sent: Thursday, May 02, 2013 7:51 AM
To: arslist@ARSLIST.ORG
Subject: Filter - Webservice

 

** 

I have been looking into one scenario to reproduce in test env but I just
confused more on this. It is like I have a filter with below syntax, 

 

Filter name  : Filter A

Filter runif:  field1 = abdc AND field2 = No

Actions :  Set field  -> field 2 = Yes

   Set field   -> Trigger 3rd party webservice.

 

After firing the filter A for first time, field2 was set to the value "Yes"
and triggered the wbs request to a middle ware app for a record.  After few
minutes, the same request has been triggered thrice with the intervals of
milliseconds which make me to think, after the value change in Runif field2,
is it possible to trigger the filter again? :-( From the user tool wise,
there is no track of changes in the record and we don't have logs as well. I
suspect this can't be by user action, since it of milliseconds interval.

 

Does any come across in ARS 7.1 patch 8 in solaris box.?  Any solutions/
ideas are much appreciated to reproduce/resolve.

 

Regards,

Govind

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[URGENT]Use Alter Table Alter Column on Remedy ARS

[Hugo Ruesga]

Guys,
Besides that this could be a really silly question. I'd like to check with all 
of the gurus here.
I need to increase the length of the RLS field on Remedy (ARS 7.0.01 patch 007) 
over a custom development, but when I do this on the Admin, It returns an SQL 
error, and field is not saved on the form.
I went further and find that this table on the properties for the ARSystem DB 
(SQL Server) the table is labeled as t instead of T, what makes me think that 
someone had already played with the form. Question here is: Will I broke more 
at DB if I modify this field by using alter table and alter column commands?
Thanks


Hugo Ruesga 
Software Development Advisor
US  972.577.7000 x 332.3868
MX +52 (33) 3332.3868
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Re: Remedy Integration with SCOM

[Saji Philip]

Also, Seamless technologies offers a SCOM connector for Remedy.  More
expensive then Kelverion though.
On May 3, 2013 10:30 PM, "vivek garg"  wrote:

> **
> But How would I get the data into remedy CMDB from SCOM.
> Does SCOM has it's own database which contains all information about CI's
> (like server's etc) ?
> First before integrating SCOM with Remedy we need to get synchronization
> between Remedy CMDB and SCOM as our requirement is that whenever any alert
> on any server comes, then the automatic incident opened in remedy should
> contain
> all information about that server (like sever name, it's configuration
> ,etc.). *How would I ensure that ?*
>
> I will try to see what could help me to integrate remedy with SCOM. The
> issue is that we do have a lincense for Orchestrator but we could not
> purchase any license for Integration packs or connectors from Keleverion so
> I am not sure we could use it or not :(
>
> *The only tools I could use is Systems center Operations Manager and
> System center Orchestrator.*
> Is this integration possible using these two ? And we have to use windows
> 2012 and SCOM 2012 only :(
>
> Please suggest.
> On Fri, May 3, 2013 at 8:31 PM, Pierson, Shawn <
> shawn.pier...@energytransfer.com> wrote:
>
>> **
>>
>> This is something I may be looking at in the next year or two as well so
>> I wanted to jump in and ask a question.  For other integrations leveraging
>> web services, I like to use Incident Templates, for example, to create
>> Incidents.  That way I can dynamically change the data on the Template to
>> affect what the Integration does, without needing to actually modify code.
>>  Would that be an option in this case to make the integration easier?
>>
>> ** **
>>
>> Thanks,
>>
>> * *
>>
>> *Shawn Pierson *
>>
>> Remedy Developer | Energy Transfer
>>
>> ** **
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *Jim Coryat (jcoryat)
>> *Sent:* Friday, May 03, 2013 9:15 AM
>> *To:* arslist@ARSLIST.ORG
>>
>> *Subject:* Re: Remedy Integration with SCOM
>>
>>  ** **
>>
>> ** 
>>
>> We have Remedy and System Center.  We are currently upgrading to
>> Orchestrator 2012 along with all the other components (essentially System
>> Center 2012).  What you need for this to work (IMHO) is along with SCOM is
>> Orchestrator and the Orchestrator Integration Pack (OIP) from Kelveriron
>> and the OIP from Microsoft for SCOM.  You could roll your own Remedy OIP
>> using queries and consume the remedy web service to submit the incident if
>> so inclined.  This is what it appears the OIP from Kelveriron is doing, but
>> that is from a cursory examination.  The plus side is that you don’t have
>> to put the client binaries on the Orchestrator server.  The integration
>> pack that worked with Opalis (now known as Orchestrator) worked a little
>> differently and frankly I think was much easier to use, but it doesn’t work
>> with Orchestrator.  The only real challenge I see with the Kelveriron OIP
>> is mapping your data to the new Remedy incident.  If you have a lot of
>> fields it becomes tedious.  Use the SCOM OIP to catch the event, use the
>> sql query to get your information about the host that is throwing the event
>> and then submit using the Remedy OIP.  Not really all that difficult until
>> you start getting the request to treat different hosts with unique behavior.
>> 
>>
>> ** **
>>
>> Jim
>>
>> ** **
>>
>> *From:* Saji Philip [mailto:sphili...@gmail.com ]
>> *Sent:* Thursday, May 02, 2013 9:10 PM
>> *Subject:* Re: Remedy Integration with SCOM
>>
>> ** **
>>
>> ** 
>>
>> I have documentation from Kelverion I can forward to you.  Systems Center
>> Orhestrator was formerly called Opalis.  If your running Microsoft you
>> should already own it.  Theres quite a few documantation on Orhestrator on
>> the Microsoft website.
>>
>> Just send me your contact info to 'sphili...@hotmail.com'
>>
>> On May 2, 2013 9:58 PM, "Rick Cook"  wrote:
>>
>> ** 
>>
>> I have built a couple of simple things in the Opalis Orchestrator, but
>> that was a few years ago.  I would do some digging on Microsoft's website
>> to get more current information. 
>>
>> Rick
>>
>> On May 2, 2013 7:54 PM, "vivek garg"  wrote:
>>
>> ** 
>>
>> Hi Rick ,Saji,
>>
>>
>> If I start learning system center orchestrater, then how should I start
>> and from where should I learn about it as I have no prior knowledge on
>> orchestrator or on System center. Do you have any kind of documentation
>> which would help me understand this type of integration. Even I read
>> soemwhere that Using orchestrator would be best option for these type of
>> integrations.
>>
>>  
>>
>> Rick,
>>
>> Have you done it without using orchestrator?
>>
>> On Fri, May 3, 2013 at 8:15 AM, Rick Cook  wrote:**
>> **
>>
>> ** 
>>
>> It seemed as though the new MS app, formerly known as Opalis, was similar
>> in 

Modifying Incident

[Pavan Agrawal]

Hi,
I know that what I am going to ask is silly.. Is there is any functionality in 
Incident mangement to modiyf all the pending incident by modifying only one 
incident..
Actually what i want to do is to modify the status of all the pending incident 
by modifying the status of only one incident
Currently we are using 7.0

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Oracle-Two-Task in Oracle LoadBalanced Oracle DB

[Jennifer Varkey]

Hello All,

I have the following entries in the tnsnames.ora

ORCL =
  (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST = ITSM764_125)(PORT = 1521))
    (ADDRESS = (PROTOCOL = TCP)(HOST = ITSM764_126)(PORT = 1521))
    (LOAD_BALANCE = yes)
    (CONNECT_DATA =
  (SERVER = DEDICATED)
  (SERVICE_NAME = orcl)
    )

Now, in the ar.conf the parameter for Oracle-Two-Task is "orcl".

When I connect I get to see data from both the DB instances. 


How do I configure settings in ar.conf so that it connects to just one instance 
in a load-balanced Oracle environment?

Regards,
Sonia


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Re: Modifying Incident

[rahul bose]

In 7.6.4 If you can list all the pending incidents together in Search
Incident console and select all and then click on modify all it will help
you to modify status of all the pending incidents.

Regards,
Rahul


On Wed, May 8, 2013 at 9:22 AM, Pavan Agrawal wrote:

> Hi,
> I know that what I am going to ask is silly.. Is there is any
> functionality in Incident mangement to modiyf all the pending incident by
> modifying only one incident..
> Actually what i want to do is to modify the status of all the pending
> incident by modifying the status of only one incident
> Currently we are using 7.0
>
>
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> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>



-- 
Your's Sincerely

Rahul Bose

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Re: Modifying Incident

[Govind M]

I hope this will help incase if you want to resolve the pending incidents. You 
can try using relationship tab. Go to the incident A which you want actually to 
resolve and relate all the pending incidents using "original of" type like 
below.  On resolving incident A, it will resolve all the pending incidents. But 
pls check your Filter API timeout. There is an unsaid constraint on the number 
of incidents to relate for resolving related incidents. I tried this in 7.1 for 
resolving 240 incidents but ends with Filter time out error.

Current request : incident A" original of"  related incident B

Govind

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pavan Agrawal
Sent: Wednesday, May 08, 2013 9:22 AM
To: arslist@ARSLIST.ORG
Subject: Modifying Incident

Hi,
I know that what I am going to ask is silly.. Is there is any functionality in 
Incident mangement to modiyf all the pending incident by modifying only one 
incident..
Actually what i want to do is to modify the status of all the pending incident 
by modifying the status of only one incident Currently we are using 7.0

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Are, and have been for 20 years"

Please do not print this email unless it is absolutely necessary. 

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Re: Modifying Incident

[pavan agrawal]

Hi,
Thanks for your response.
But I've tried both ways i.e selecting the incidents and then "Tools-->
modify" all but modify all option is disabled in my case and another one
that "relating the incidents" but upto my understanding we cannot relate
the Pending incidents.
I'hv tried this also and at this time it is showing me error.

On Wed, May 8, 2013 at 11:45 AM, Govind M  wrote:

> I hope this will help incase if you want to resolve the pending incidents.
> You can try using relationship tab. Go to the incident A which you want
> actually to resolve and relate all the pending incidents using "original
> of" type like below.  On resolving incident A, it will resolve all the
> pending incidents. But pls check your Filter API timeout. There is an
> unsaid constraint on the number of incidents to relate for resolving
> related incidents. I tried this in 7.1 for resolving 240 incidents but ends
> with Filter time out error.
>
> Current request : incident A" original of"  related incident B
>
> Govind
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Pavan Agrawal
> Sent: Wednesday, May 08, 2013 9:22 AM
> To: arslist@ARSLIST.ORG
> Subject: Modifying Incident
>
> Hi,
> I know that what I am going to ask is silly.. Is there is any
> functionality in Incident mangement to modiyf all the pending incident by
> modifying only one incident..
> Actually what i want to do is to modify the status of all the pending
> incident by modifying the status of only one incident Currently we are
> using 7.0
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the
> Answers Are, and have been for 20 years"
>
> Please do not print this email unless it is absolutely necessary.
>
> The information contained in this electronic message and any attachments
> to this message are intended for the exclusive use of the addressee(s) and
> may contain proprietary, confidential or privileged information. If you are
> not the intended recipient, you should not disseminate, distribute or copy
> this e-mail. Please notify the sender immediately and destroy all copies of
> this message and any attachments.
>
> WARNING: Computer viruses can be transmitted via email. The recipient
> should check this email and any attachments for the presence of viruses.
> The company accepts no liability for any damage caused by any virus
> transmitted by this email.
>
> www.wipro.com
>
>
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How to create multiple incident by creating only one incident?

[Raj Padole]

HI,Can we create multiple incidents (multiple copies of same incident) if i am 
creating only one incident? 

 Thanks,
-Rajkumar Padole.

  
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Re: Modifying Incident

[Govind M]

Pavan,

You can relate a pending incident with any incident. But I guess if you have 
related with one incident using original of / duplicate of, the same incident 
you can't relate with other one.  I just tried now and it resolved the related 
incident without any error.

Regards,
Govind

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of pavan agrawal
Sent: Wednesday, May 08, 2013 12:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: Modifying Incident

**
Hi,
Thanks for your response.
But I've tried both ways i.e selecting the incidents and then "Tools--> modify" 
all but modify all option is disabled in my case and another one that "relating 
the incidents" but upto my understanding we cannot relate the Pending incidents.
I'hv tried this also and at this time it is showing me error.
On Wed, May 8, 2013 at 11:45 AM, Govind M 
mailto:govind@wipro.com>> wrote:
I hope this will help incase if you want to resolve the pending incidents. You 
can try using relationship tab. Go to the incident A which you want actually to 
resolve and relate all the pending incidents using "original of" type like 
below.  On resolving incident A, it will resolve all the pending incidents. But 
pls check your Filter API timeout. There is an unsaid constraint on the number 
of incidents to relate for resolving related incidents. I tried this in 7.1 for 
resolving 240 incidents but ends with Filter time out error.

Current request : incident A" original of"  related incident B

Govind

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pavan 
Agrawal
Sent: Wednesday, May 08, 2013 9:22 AM
To: arslist@ARSLIST.ORG
Subject: Modifying Incident

Hi,
I know that what I am going to ask is silly.. Is there is any functionality in 
Incident mangement to modiyf all the pending incident by modifying only one 
incident..
Actually what i want to do is to modify the status of all the pending incident 
by modifying the status of only one incident Currently we are using 7.0

___
UNSUBSCRIBE or access ARSlist Archives at 
www.arslist.org "Where the Answers Are, and have been 
for 20 years"
Please do not print this email unless it is absolutely necessary.

The information contained in this electronic message and any attachments to 
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Please notify the sender immediately and destroy all copies of this message and 
any attachments.

WARNING: Computer viruses can be transmitted via email. The recipient should 
check this email and any attachments for the presence of viruses. The company 
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email.

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_ARSlist: "Where the Answers Are" and have been for 20 years_

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