Re: Issue in Mapping SRD's
Clearing the PDT in the SRD and remapping solved the issue for us. On Wed, Jun 19, 2013 at 6:15 PM, Pierson, Shawn shawn.pier...@energytransfer.com wrote: Rajesh, Did you skip the PDT part? SRDs don't directly connect to AOTs, so you have to create variables to map to the AOT fields as an intermediary between the SRD and the AOT. Thanks, Shawn Pierson Remedy Developer | Energy Transfer -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Rajesh Shinde Sent: Tuesday, June 18, 2013 11:38 PM To: arslist@ARSLIST.ORG Subject: Re: Issue in Mapping SRD's Hello All, Applogoes for the confustion. I am using SRM 2.2.00. When i click on the Process Template Mapping button in the SRD form,I do not see the Fields in the Fullfilment Application fields table for the Fullfilmant template.(Though I have added the Target data in the AOT) Regards, Rajesh On 6/18/13, Carl Wilson carlbwil...@gmail.com wrote: Hi, As mentioned by others, you need to re-select the PDT for the new values to be exposed back to the SRD. This however leads on to the pain of having to re-map the whole SRD Questions PDT Variables. I have created a small customisation to aid in the re-mapping where you can save the current values (in Notepad or similar) and paste back in the old mappings - still some manual work but less that re-mapping the full SRD if you have large concatenations on the mappings. http://www.missingpiecessoftware.com/site-map/articles/76-srd-quick-ed it Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rajesh Shinde Sent: 18 June 2013 17:31 To: arslist@ARSLIST.ORG Subject: Issue in Mapping SRD's Hello All, We are facing an issue while Remapping SRD's. Scenario: We have to remap few SRD's such that the Service Request question-answers flow down till the Work Orders. These SRD's have common AOT (same or different PDT's). What we have done : 1. We have taken all the SRD's offline which are related to the AOT. 2. Added the Required fields in the AOT. 3. Now for some of the SRD's (not all) when we go to SRD and click on the mappings, we do not find the fields which we have added in the AOT (Step 2). Can you please let me know what could be the reason for this behavior? Thanks and Regards, Rajesh __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Making multiple SRD's offline.
Hello All, Is there any way we can make multiple SRD's offline. Note : 1. Modify All option does not work. 2. We are not allowed to customise anything using dev studio (no escalations, active links, filters etc) Does macro works here? Regards, Rajesh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Term Licenses
I've been approched by BMC Sales to convert my existing remedy licenses to Term Licenses. Has anyone know anything about this license scheme ? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Making multiple SRD's offline.
Hi, You can update these from the Service Request Definition Display Properties (SRD:ServiceRequestDefinition_DispProp) form using Modify All - however you will need to click away from the entries once you have done the modification to be prompted to save the records or use the buttons in the User Tool. If using the Web, the Save button is available. Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rajesh Shinde Sent: 20 June 2013 08:01 To: arslist@ARSLIST.ORG Subject: Making multiple SRD's offline. Hello All, Is there any way we can make multiple SRD's offline. Note : 1. Modify All option does not work. 2. We are not allowed to customise anything using dev studio (no escalations, active links, filters etc) Does macro works here? Regards, Rajesh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Any clue why this is happening?
Hello All, I want to thank for everyone for the always valuable input and indeed it was a permission issue. I have no idea why the fields in the subject needs public view but the fields in the message body do not. In any case, we have it working now. Now the task of identifying the hundreds of filters and their forms that have this condition begins. Oh what fun that will be. Again thank all of you, Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.comhttp://www.hp.com/ [HP_logo] Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Wednesday, June 19, 2013 9:53 PM To: arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? ** I also had an issue with field references not showing on the first update I made to some notification actions after moving workflow from 6.0 to 7.5 (patch5,6,or 7 - not sure which) - they worked until I went in to modify them. One suspect was a field ending with a plus sign (+), which I think was worked around by setting its value to temp field and using that in the notice instead. In regards to the subject line question, it does seem like some permission issue there had to be worked around too - if you don't want to change the actual field to have Public permissions, use a temp field that has Public permissions set it to the value use that temp field in the subject line. I think that worked for me. This is partially from memory, may not be exactly accurate. David Durling University of Georgia From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer Sent: Wednesday, June 19, 2013 10:12 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? ** I actually have a similar problem on v7.5. It's on a notification email filter that has been working for several versions and worked fine for at least 1-2 years on v7.5. Then I went into the filter, probably the first change since we went to v7.5, and made an adjustment to the body and since then the Case ID will not show the value in the Subject line, only the $Ticket ID$ field label. I've tried everything I can think of, including recreation, and it continues to do. I'm not touching the other similar filters I have! We're in the process of upgrading to v8.1 so I won't be spending more time on it and I'm curious to see how the new version does it. These are filters that were initially created in v5 10 years ago. Susan On Wed, Jun 19, 2013 at 4:51 PM, Pruitt, Christopher (Bank of America Account) christopher.pru...@hp.commailto:christopher.pru...@hp.com wrote: ** Hello All, We are stumped on an issue and was hoping someone on the list would have an idea why this would be occurring after upgrading from ARS version 7.1 with it works on to 7.6.04 and now it does not. This is regarding Emails being generated in a Filter by Notify contain a Subject line without variable substitution. The message text is working okay. Any ideas? Here are the details: The filter has the following set on it. Set Fields From: Task_Details_Join Set Field If 'Task_Details_Request_ID' = $Request ID$ If No Requests Match: Set Fields to $NULL$ If Multiple Requests Match: Use First Matching Request Field Mapping: Field Name Value TempChar1 $OrderNumber$ TempChar2 $LineTicketNumber$ Notify Notify Text: Order $TempChar1$, ticket number $TempChar2$, the task $Full Task Name$ has been assigned to you as of $TIMESTAMP$. User Name: $Assigned_To_Email_Address$ Priority: 0 Mechanism: Email Subject: Order $TempChar1$ / # $TempChar2$ has a Task that has been assigned to you. Include Fields: None When we check the filter log it shows Checking TASK-GA710-NOTAFY- New_Assignee`! (710) -- Passed -- perform actions 0: Set Fields TempChar1 (6) = ORDER_TIC-0971986 TempChar2 (60001) = 8097764-001tel:8097764-001 1: Notify Priority: 0 Mechanism: Email To: test...@hp.commailto:gregg.lil...@hp.com Order ORDER_TIC-0971986, ticket number 8097764-001tel:8097764-001, the task 1.00.01 Add Line Item
Re: Any clue why this is happening?
Hi, I have an active defect SW00447306 that is related to the Body (Message Text). Inline fields there did not need to be public before version 8.0, but the behavior apparently changed in version 8.0... The selected fields (not inline) has always been subject to permissions, but inline fields did not. An inline field is somthing you put in the text such as: Dear $Name$, you request $Short Description$ has been registered. This may be slightly off topic, but when investigating this I also found out that you can now set filters to run with the permissions of the User as well as the System. This would be ideal to handle this situation where we as developers can choose which setting to use for the Notify-filter. Unfortunately this had no effect on the Notify filter at all... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hello All, I want to thank for everyone for the always valuable input and indeed it was a permission issue. I have no idea why the fields in the subject needs public view but the fields in the message body do not. In any case, we have it working now. Now the task of identifying the hundreds of filters and their forms that have this condition begins. Oh what fun that will be. Again thank all of you, Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.comhttp://www.hp.com/ [HP_logo] Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Wednesday, June 19, 2013 9:53 PM To: arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? ** I also had an issue with field references not showing on the first update I made to some notification actions after moving workflow from 6.0 to 7.5 (patch5,6,or 7 - not sure which) - they worked until I went in to modify them. One suspect was a field ending with a plus sign (+), which I think was worked around by setting its value to temp field and using that in the notice instead. In regards to the subject line question, it does seem like some permission issue there had to be worked around too - if you don't want to change the actual field to have Public permissions, use a temp field that has Public permissions set it to the value use that temp field in the subject line. I think that worked for me. This is partially from memory, may not be exactly accurate. David Durling University of Georgia From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer Sent: Wednesday, June 19, 2013 10:12 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? ** I actually have a similar problem on v7.5. It's on a notification email filter that has been working for several versions and worked fine for at least 1-2 years on v7.5. Then I went into the filter, probably the first change since we went to v7.5, and made an adjustment to the body and since then the Case ID will not show the value in the Subject line, only the $Ticket ID$ field label. I've tried everything I can think of, including recreation, and it continues to do. I'm not touching the other similar filters I have! We're in the process of upgrading to v8.1 so I won't be spending more time on it and I'm curious to see how the new version does it. These are filters that were initially created in v5 10 years ago. Susan On Wed, Jun 19, 2013 at 4:51 PM, Pruitt, Christopher (Bank of America Account) christopher.pru...@hp.commailto:christopher.pru...@hp.com wrote: ** Hello All, We are stumped on an issue and was hoping someone on the list would have an idea why this would be occurring after upgrading from ARS version 7.1 with it works on to 7.6.04 and now it does not. This is regarding Emails being generated in a Filter by Notify contain a Subject line without variable substitution. The message text is working okay. Any
Re: Term Licenses
I you get some answers on this new license scheme please post them. Howard Sent from my iPhone 5 On Jun 20, 2013, at 3:43 AM, clemence clemence...@gmail.com wrote: ** I've been approched by BMC Sales to convert my existing remedy licenses to Term Licenses. Has anyone know anything about this license scheme ? _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Term Licenses
just the name sounds like an attempt to say 'you can use this license until this time, then you must renew your support to continue using the license'whereas previously, once you purchased the license, it was 'yours' until you chose to stop using it...support was always a separate entitymaybe they want to start issuing licensing with 'end date' built in to help keep revenue for support up?... On Thu, Jun 20, 2013 at 6:53 AM, Howard Richter hbr4...@gmail.com wrote: I you get some answers on this new license scheme please post them. Howard Sent from my iPhone 5 On Jun 20, 2013, at 3:43 AM, clemence clemence...@gmail.com wrote: ** I've been approched by BMC Sales to convert my existing remedy licenses to Term Licenses. Has anyone know anything about this license scheme ? _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Any clue why this is happening?
Hmm, in my case it seems like the field is not behaving as an inline field in the Subject line for some reason. If it is taking on the behavior of a selected field then that is unfortunate since anyone using row-level permissions on the Request ID field will not be able to include that field in the Subject line. ___ Rick Westbrock QMX Support Services -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Thursday, June 20, 2013 5:50 AM To: arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? Hi, I have an active defect SW00447306 that is related to the Body (Message Text). Inline fields there did not need to be public before version 8.0, but the behavior apparently changed in version 8.0... The selected fields (not inline) has always been subject to permissions, but inline fields did not. An inline field is somthing you put in the text such as: Dear $Name$, you request $Short Description$ has been registered. This may be slightly off topic, but when investigating this I also found out that you can now set filters to run with the permissions of the User as well as the System. This would be ideal to handle this situation where we as developers can choose which setting to use for the Notify-filter. Unfortunately this had no effect on the Notify filter at all... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hello All, I want to thank for everyone for the always valuable input and indeed it was a permission issue. I have no idea why the fields in the subject needs public view but the fields in the message body do not. In any case, we have it working now. Now the task of identifying the hundreds of filters and their forms that have this condition begins. Oh what fun that will be. Again thank all of you, Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.comhttp://www.hp.com/ [HP_logo] Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Wednesday, June 19, 2013 9:53 PM To: arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? ** I also had an issue with field references not showing on the first update I made to some notification actions after moving workflow from 6.0 to 7.5 (patch5,6,or 7 - not sure which) - they worked until I went in to modify them. One suspect was a field ending with a plus sign (+), which I think was worked around by setting its value to temp field and using that in the notice instead. In regards to the subject line question, it does seem like some permission issue there had to be worked around too - if you don't want to change the actual field to have Public permissions, use a temp field that has Public permissions set it to the value use that temp field in the subject line. I think that worked for me. This is partially from memory, may not be exactly accurate. David Durling University of Georgia From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer Sent: Wednesday, June 19, 2013 10:12 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? ** I actually have a similar problem on v7.5. It's on a notification email filter that has been working for several versions and worked fine for at least 1-2 years on v7.5. Then I went into the filter, probably the first change since we went to v7.5, and made an adjustment to the body and since then the Case ID will not show the value in the Subject line, only the $Ticket ID$ field label. I've tried everything I can think of, including recreation, and it continues to do. I'm not touching the other similar filters I have! We're in the process of upgrading to v8.1 so I won't be spending more time on it and I'm
Re: Any clue why this is happening?
I truly hope they get this fixed before we make that upgrade next year to 8.1. It would be a pain to have to rewrite all of our notification filters. Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Thursday, June 20, 2013 7:50 AM To: arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? Hi, I have an active defect SW00447306 that is related to the Body (Message Text). Inline fields there did not need to be public before version 8.0, but the behavior apparently changed in version 8.0... The selected fields (not inline) has always been subject to permissions, but inline fields did not. An inline field is somthing you put in the text such as: Dear $Name$, you request $Short Description$ has been registered. This may be slightly off topic, but when investigating this I also found out that you can now set filters to run with the permissions of the User as well as the System. This would be ideal to handle this situation where we as developers can choose which setting to use for the Notify-filter. Unfortunately this had no effect on the Notify filter at all... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hello All, I want to thank for everyone for the always valuable input and indeed it was a permission issue. I have no idea why the fields in the subject needs public view but the fields in the message body do not. In any case, we have it working now. Now the task of identifying the hundreds of filters and their forms that have this condition begins. Oh what fun that will be. Again thank all of you, Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.comhttp://www.hp.com/ [HP_logo] Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Wednesday, June 19, 2013 9:53 PM To: arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? ** I also had an issue with field references not showing on the first update I made to some notification actions after moving workflow from 6.0 to 7.5 (patch5,6,or 7 - not sure which) - they worked until I went in to modify them. One suspect was a field ending with a plus sign (+), which I think was worked around by setting its value to temp field and using that in the notice instead. In regards to the subject line question, it does seem like some permission issue there had to be worked around too - if you don't want to change the actual field to have Public permissions, use a temp field that has Public permissions set it to the value use that temp field in the subject line. I think that worked for me. This is partially from memory, may not be exactly accurate. David Durling University of Georgia From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer Sent: Wednesday, June 19, 2013 10:12 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? ** I actually have a similar
Re: Any clue why this is happening?
Something to think aboutmaybe this IS fixed I have quite often seen things that when I upgrade, it breaks my system, then as I investigate my problem, I find that in previous versions, proper permissions weren't being applied to my data, and the upgrade fixed a permissions hole that I was inadvertently using. So the upgrade in my situations, while breaking my workflow, actually made my workflow work correctly, and I needed to update the permissions on the system to allow my workflow to work the way I intended it (not knowing I was taking advantage of a security hole)... So...in this situation, if previous versions allowed field data to go out in an email, when the recipient couldn't be verified to have proper permission to that datathen the upgrade is properly enforcing permissions, and there is NOT going to be a backwards slide in that security model... That is exactly what I hear being discussed here...so I suspect if your notifications are sending out information that the recipient can't be verified has permission to, you can likely fully expect it to not be sent out :) On Thu, Jun 20, 2013 at 10:24 AM, Pruitt, Christopher (Bank of America Account) christopher.pru...@hp.com wrote: I truly hope they get this fixed before we make that upgrade next year to 8.1. It would be a pain to have to rewrite all of our notification filters. Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Thursday, June 20, 2013 7:50 AM To: arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? Hi, I have an active defect SW00447306 that is related to the Body (Message Text). Inline fields there did not need to be public before version 8.0, but the behavior apparently changed in version 8.0... The selected fields (not inline) has always been subject to permissions, but inline fields did not. An inline field is somthing you put in the text such as: Dear $Name$, you request $Short Description$ has been registered. This may be slightly off topic, but when investigating this I also found out that you can now set filters to run with the permissions of the User as well as the System. This would be ideal to handle this situation where we as developers can choose which setting to use for the Notify-filter. Unfortunately this had no effect on the Notify filter at all... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hello All, I want to thank for everyone for the always valuable input and indeed it was a permission issue. I have no idea why the fields in the subject needs public view but the fields in the message body do not. In any case, we have it working now. Now the task of identifying the hundreds of filters and their forms that have this condition begins. Oh what fun that will be. Again thank all of you, Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.comhttp://www.hp.com/ [HP_logo] Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList)
Asset Management Keys and Versions 7.6.4
I worked extensively on Asset Management in 7.0.3, and while I've done some things with it after upgrading to 7.6.4, I've not looked into this yet. Specifically, my user is asking where to enter license key information. If I do a search of forms, I see the Keys and Versions table, but I can't find a way to get to it from either the Contract Management Console or the SAM Console. It seems like going into a Software License Contract and adding a License Certificate would be the right place to find it, but there are no fields such as on the Keys and Versions form like License Key. Does anyone have any idea how to get to this data? he system? Thanks, Shawn Pierson Remedy Developer | Energy Transfer Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Lost view in Database of T852
I seem to have lost a view in the database. The error message I'm getting is ARERR [552] Failure during SQL operation to the database : Could not use view or function 'T885' because of binding errors. (SQL Server 4413)Invalid object name 'T852'. (SQL Server 208) This happened before about 5 years ago and the solution was to save the form again which rebuilt the view. Unfortunately, since 5 years ago, auditors have restricted the visibility of the database and I can't figure out which forms relate to T852 and T885. Anybody able to offer a suggestion? Thanks Eamonn ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Asset Management Keys and Versions 7.6.4
The concept of License Keys is not speicifically captured, the recommendation is to create a CI type document with this information and then relate it to the Software Contract. You can also create a Work Info entry on the Software Contract with the License Key as the Work Info Type. The first answer will not require customization, the secound would. -Original Message- From: Pierson, Shawn shawn.pier...@energytransfer.com To: arslist arslist@ARSLIST.ORG Sent: Thu, Jun 20, 2013 12:47 pm Subject: Asset Management Keys and Versions 7.6.4 ** I worked extensively on Asset Management in 7.0.3, and while I’ve done some things with it after upgrading to 7.6.4, I’ve not looked into this yet. Specifically, my user is asking where to enter license key information. If I do a search of forms, I see the Keys and Versions table, but I can’t find a way to get to it from either the Contract Management Console or the SAM Console. It seems like going into a Software License Contract and adding a License Certificate would be the right place to find it, but there are no fields such as on the Keys and Versions form like “License Key”. Does anyone have any idea how to get to this data? he system? Thanks, Shawn Pierson Remedy Developer | Energy Transfer Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Any clue why this is happening?
Hi, It has worked like this between 2.0 and 7.6, so fixing it in 8.0 will certainly break a few systems. My suggestion to use the new filter run-as System/User thing would give you all the options. That would be the way to go I think. Filters has always been running with Admin permissions. And the notify-selected-fields has been pretty much the only exception to this rule. And they logged this as a defect, right? Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Something to think aboutmaybe this IS fixed I have quite often seen things that when I upgrade, it breaks my system, then as I investigate my problem, I find that in previous versions, proper permissions weren't being applied to my data, and the upgrade fixed a permissions hole that I was inadvertently using. So the upgrade in my situations, while breaking my workflow, actually made my workflow work correctly, and I needed to update the permissions on the system to allow my workflow to work the way I intended it (not knowing I was taking advantage of a security hole)... So...in this situation, if previous versions allowed field data to go out in an email, when the recipient couldn't be verified to have proper permission to that datathen the upgrade is properly enforcing permissions, and there is NOT going to be a backwards slide in that security model... That is exactly what I hear being discussed here...so I suspect if your notifications are sending out information that the recipient can't be verified has permission to, you can likely fully expect it to not be sent out :) On Thu, Jun 20, 2013 at 10:24 AM, Pruitt, Christopher (Bank of America Account) christopher.pru...@hp.com wrote: I truly hope they get this fixed before we make that upgrade next year to 8.1. It would be a pain to have to rewrite all of our notification filters. Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Thursday, June 20, 2013 7:50 AM To: arslist@ARSLIST.ORG Subject: Re: Any clue why this is happening? Hi, I have an active defect SW00447306 that is related to the Body (Message Text). Inline fields there did not need to be public before version 8.0, but the behavior apparently changed in version 8.0... The selected fields (not inline) has always been subject to permissions, but inline fields did not. An inline field is somthing you put in the text such as: Dear $Name$, you request $Short Description$ has been registered. This may be slightly off topic, but when investigating this I also found out that you can now set filters to run with the permissions of the User as well as the System. This would be ideal to handle this situation where we as developers can choose which setting to use for the Notify-filter. Unfortunately this had no effect on the Notify filter at all... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hello All, I want to thank for everyone for the always valuable input and indeed it was a permission issue. I have no idea why the fields in the subject needs public view but the fields in the message body do not. In any case, we have it working now. Now the task of identifying the hundreds of filters and their forms that have this condition begins. Oh what fun that will be. Again thank all of you, Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises
Re: Any clue why this is happening?
Taking into the consideration regarding comments people made about permissions, I checked those. Public already had 'view' permissions so I up'd it to Change. No difference. I think I'll try change what field is there and then maybe back again. Stranger fixes have worked before. Susan On Wed, Jun 19, 2013 at 9:11 PM, Susan Palmer suzanpal...@gmail.com wrote: I actually have a similar problem on v7.5. It's on a notification email filter that has been working for several versions and worked fine for at least 1-2 years on v7.5. Then I went into the filter, probably the first change since we went to v7.5, and made an adjustment to the body and since then the Case ID will not show the value in the Subject line, only the $Ticket ID$ field label. I've tried everything I can think of, including recreation, and it continues to do. I'm not touching the other similar filters I have! We're in the process of upgrading to v8.1 so I won't be spending more time on it and I'm curious to see how the new version does it. These are filters that were initially created in v5 10 years ago. Susan On Wed, Jun 19, 2013 at 4:51 PM, Pruitt, Christopher (Bank of America Account) christopher.pru...@hp.com wrote: ** Hello All, We are stumped on an issue and was hoping someone on the list would have an idea why this would be occurring after upgrading from ARS version 7.1 with it works on to 7.6.04 and now it does not. This is regarding Emails being generated in a Filter by Notify contain a Subject line without variable substitution. The message text is working okay. Any ideas? Here are the details: The filter has the following set on it. Set Fields From: Task_Details_Join Set Field If 'Task_Details_Request_ID' = $Request ID$ If No Requests Match: Set Fields to $NULL$ If Multiple Requests Match: Use First Matching Request Field Mapping: Field Name Value TempChar1 $OrderNumber$ TempChar2 $LineTicketNumber$ Notify Notify Text: Order $TempChar1$, ticket number $TempChar2$, the task $Full Task Name$ has been assigned to you as of $TIMESTAMP$. User Name: $Assigned_To_Email_Address$ Priority: 0 Mechanism: Email Subject: Order $TempChar1$ / # $TempChar2$ has a Task that has been assigned to you. Include Fields: None When we check the filter log it shows Checking TASK-GA710-NOTAFY- New_Assignee`! (710) -- Passed -- perform actions 0: Set Fields TempChar1 (6) = ORDER_TIC-0971986 TempChar2 (60001) = 8097764-001 1: Notify Priority: 0 Mechanism: Email To: *tester1**@hp.com*gregg.lil...@hp.com Order ORDER_TIC-0971986, ticket number 8097764-001, the task 1.00.01 Add Line Item has been assigned to you as of 06/19/13 13:34:31. Order / # has a Task that has been assigned to you. So you can see the Text did set the variables: TempChar1 and TempChar2 but the same two variables are also used on the Subject line and it just sets blank values in there. We have triple checked to make sure that the same variables are used in the Set Fields, Notify Subject and Notify Text and yet the Subject line the variables are NULL. Any clues as to why this is occurring after an upgrade? Our environment: Server OS: HP-UX B.11.31 Database: Oracle 10.2.0.4.0 - 64bi Database Client Libraries: Oracle 11.2.0 Remedy ARS version: 7.6.04 SP4 201209051922 *Christopher Pruitt* Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 *HP Enterprises Services **christopher.pru...@hp.com **www.hp.com* http://www.hp.com/ *Confidentiality Notice:* This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years Picture (Device Independent Bitmap) 1.jpg
Re: Lost view in Database of T852
You can use ar schema metadata form to find out which table has schema id you looking for. Thanks, Vikrant Sent from my Xperia™ smartphone Eamonn O'Riordan e...@davy.ie wrote: I seem to have lost a view in the database. The error message I'm getting is ARERR [552] Failure during SQL operation to the database : Could not use view or function 'T885' because of binding errors. (SQL Server 4413)Invalid object name 'T852'. (SQL Server 208) This happened before about 5 years ago and the solution was to save the form again which rebuilt the view. Unfortunately, since 5 years ago, auditors have restricted the visibility of the database and I can't figure out which forms relate to T852 and T885. Anybody able to offer a suggestion? Thanks Eamonn ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Asset Management Keys and Versions 7.6.4
Thanks. The other thing I thought about was putting the license key in the Certificate ID field of the License Certificate. I don’t know if that would cause problems or not, but we have a few client apps that are licensed individually so I’m trying to find a simple way to give them to track license keys. Hopefully the person that made the decision to remove that functionality (and leave the form around behind the scenes) is no longer a BMC employee. It’s kind of dumb to have a Software Asset Management system that can’t even track a license key. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Thursday, June 20, 2013 12:39 PM To: arslist@ARSLIST.ORG Subject: Re: Asset Management Keys and Versions 7.6.4 ** The concept of License Keys is not speicifically captured, the recommendation is to create a CI type document with this information and then relate it to the Software Contract. You can also create a Work Info entry on the Software Contract with the License Key as the Work Info Type. The first answer will not require customization, the secound would. -Original Message- From: Pierson, Shawn shawn.pier...@energytransfer.commailto:shawn.pier...@energytransfer.com To: arslist arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Sent: Thu, Jun 20, 2013 12:47 pm Subject: Asset Management Keys and Versions 7.6.4 ** I worked extensively on Asset Management in 7.0.3, and while I’ve done some things with it after upgrading to 7.6.4, I’ve not looked into this yet. Specifically, my user is asking where to enter license key information. If I do a search of forms, I see the Keys and Versions table, but I can’t find a way to get to it from either the Contract Management Console or the SAM Console. It seems like going into a Software License Contract and adding a License Certificate would be the right place to find it, but there are no fields such as on the Keys and Versions form like “License Key”. Does anyone have any idea how to get to this data? he system? Thanks, Shawn Pierson Remedy Developer | Energy Transfer Private and confidential as detailed herehttp://www.energytransfer.com/mail_disclaimer.aspx. If you cannot access hyperlink, please e-mail sender. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
OT: BMC Software Announces Expiration of Consent Solicitation and Receipt of Requisite Consents
All, Here is a link to a story that shows the takeover (lets call it what it is) is moving forward. http://www.stockhouse.com/news/usreleasesdetail.aspx?n=8911947 The key line for all (that don't understand this type of info) is: The Company anticipates completing the Acquisition in the third calendar quarter of 2013, subject to the adoption of the Merger Agreement by the Company's stockholders and the satisfaction of the other closing conditions Take care, Howard [Description: Description: Description: Cox Enterprises, Inc]http://www.coxenterprises.com/ Howard Richter, Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.gif
Re: Lost view in Database of T852
And turn on sql logging while saving the form will tell you what the create statement is doing and hopefully give you a better idea as to why the errors are occurring On Thursday, June 20, 2013, Eamonn O'Riordan e...@davy.ie wrote: I seem to have lost a view in the database. The error message I'm getting is ARERR [552] Failure during SQL operation to the database : Could nand turnot use view or function 'T885' because of binding errors. (SQL Server 4413)Invalid object name 'T852'. (SQL Server 208) This happened before about 5 years ago and the solution was to save the form again which rebuilt the view. Unfortunately, since 5 years ago, auditors have restricted the visibility of the database and I can't figure out which forms relate to T852 and T885. Anybody able to offer a suggestion? Thanks Eamonn ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Preventing a user from closing a dialog box on the web ....
I was wondering if someone could help us with a requirement we have. We want to make the risk questionnaire required. This means the user will not be allowed to close the dialog until it is filled out. Is there a way to prevent a user from closing a dialog box on the web? In our testing we found you can hit the X in the corner to get around our requirement. We have the option unchecked in the active link called Show Close Button. This works as desired on the User tool. However, on the mid tier the user is presented with an option of Leave this Page or Stay on this Page. Any way to prevent this or any workarounds out there? I have a gut feeling the answer is No because it is built in the browser to prevent this very scenario because of pop-up ads. Sean ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Preventing a user from closing a dialog box on the web ....
Why not just set a hidden field as a flag when the questionnaire is filled out, and make an active link that pops up an error if they try to do something like click Save without filling out the questionnaire and setting that flag? Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Garrison, Sean (Norcross) Sent: Thursday, June 20, 2013 3:19 PM To: arslist@ARSLIST.ORG Subject: Preventing a user from closing a dialog box on the web ** I was wondering if someone could help us with a requirement we have. We want to make the risk questionnaire required. This means the user will not be allowed to close the dialog until it is filled out. Is there a way to prevent a user from closing a dialog box on the web? In our testing we found you can hit the X in the corner to get around our requirement. We have the option unchecked in the active link called Show Close Button. This works as desired on the User tool. However, on the mid tier the user is presented with an option of Leave this Page or Stay on this Page. Any way to prevent this or any workarounds out there? I have a gut feeling the answer is No because it is built in the browser to prevent this very scenario because of pop-up ads. Sean _ARSlist: Where the Answers Are and have been for 20 years_ Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Preventing a user from closing a dialog box on the web ....
We've done a variation of that, where the field maps back to the form only when they did actually save (and not cancel or X out) - if they field is blank we pop an error message and conveniently re-open the form for them. Relentlessly :) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Thursday, June 20, 2013 3:22 PM To: arslist@ARSLIST.ORG Subject: Re: Preventing a user from closing a dialog box on the web ** Why not just set a hidden field as a flag when the questionnaire is filled out, and make an active link that pops up an error if they try to do something like click Save without filling out the questionnaire and setting that flag? Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Garrison, Sean (Norcross) Sent: Thursday, June 20, 2013 3:19 PM To: arslist@ARSLIST.ORG Subject: Preventing a user from closing a dialog box on the web ** I was wondering if someone could help us with a requirement we have. We want to make the risk questionnaire required. This means the user will not be allowed to close the dialog until it is filled out. Is there a way to prevent a user from closing a dialog box on the web? In our testing we found you can hit the X in the corner to get around our requirement. We have the option unchecked in the active link called Show Close Button. This works as desired on the User tool. However, on the mid tier the user is presented with an option of Leave this Page or Stay on this Page. Any way to prevent this or any workarounds out there? I have a gut feeling the answer is No because it is built in the browser to prevent this very scenario because of pop-up ads. Sean _ARSlist: Where the Answers Are and have been for 20 years_ Private and confidential as detailed herehttp://www.energytransfer.com/mail_disclaimer.aspx. If you cannot access hyperlink, please e-mail sender. No virus found in this message. Checked by AVG - www.avg.comhttp://www.avg.com Version: 2013.0.3345 / Virus Database: 3199/6421 - Release Date: 06/18/13 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Preventing a user from closing a dialog box on the web ....
I have employed similar solutions too as simply displaying the error, closes the dialog anyways. The solution is a bit flaky but it is what it is. I just wish they would have not displayed that close box in a dialog in the mid-tier. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Thursday, June 20, 2013 4:45 PM To: arslist@ARSLIST.ORG Subject: Re: Preventing a user from closing a dialog box on the web We've done a variation of that, where the field maps back to the form only when they did actually save (and not cancel or X out) - if they field is blank we pop an error message and conveniently re-open the form for them. Relentlessly :) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Thursday, June 20, 2013 3:22 PM To: arslist@ARSLIST.ORG Subject: Re: Preventing a user from closing a dialog box on the web ** Why not just set a hidden field as a flag when the questionnaire is filled out, and make an active link that pops up an error if they try to do something like click Save without filling out the questionnaire and setting that flag? Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Garrison, Sean (Norcross) Sent: Thursday, June 20, 2013 3:19 PM To: arslist@ARSLIST.ORG Subject: Preventing a user from closing a dialog box on the web ** I was wondering if someone could help us with a requirement we have. We want to make the risk questionnaire required. This means the user will not be allowed to close the dialog until it is filled out. Is there a way to prevent a user from closing a dialog box on the web? In our testing we found you can hit the X in the corner to get around our requirement. We have the option unchecked in the active link called Show Close Button. This works as desired on the User tool. However, on the mid tier the user is presented with an option of Leave this Page or Stay on this Page. Any way to prevent this or any workarounds out there? I have a gut feeling the answer is No because it is built in the browser to prevent this very scenario because of pop-up ads. Sean _ARSlist: Where the Answers Are and have been for 20 years_ Private and confidential as detailed here http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access hyperlink, please e-mail sender. _ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3345 / Virus Database: 3199/6421 - Release Date: 06/18/13 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Lost view in Database of T852
Its probably happened when there was a timeout when you were updating a table after adding or dropping a field. When the table restructures the Tn table gets copied to a new table TnA with the new table structure, copies the contents of Tn to TnA, and then drops Tn and renames TnA to Tn. Something in between might have failed and you probably now have a table called T885A in your database. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Thursday, June 20, 2013 3:52 PM To: arslist@ARSLIST.ORG Subject: Re: Lost view in Database of T852 ** And turn on sql logging while saving the form will tell you what the create statement is doing and hopefully give you a better idea as to why the errors are occurring On Thursday, June 20, 2013, Eamonn O'Riordan e...@davy.ie wrote: I seem to have lost a view in the database. The error message I'm getting is ARERR [552] Failure during SQL operation to the database : Could nand turnot use view or function 'T885' because of binding errors. (SQL Server 4413)Invalid object name 'T852'. (SQL Server 208) This happened before about 5 years ago and the solution was to save the form again which rebuilt the view. Unfortunately, since 5 years ago, auditors have restricted the visibility of the database and I can't figure out which forms relate to T852 and T885. Anybody able to offer a suggestion? Thanks Eamonn ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Preventing a user from closing a dialog box on the web ....
Solution: Don't open a dialog. You can't prevent people from closing windows, and popups can and will be blocked by browsers. I'm also of the view that people don't like popups - they like UIs to glide seamlessly between each other - but of course this is an entirely subjective viewpoint :) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
