date:20141010

Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL 
command? I have used this in the past and it worked but now I cannot get it to 
open a URL unless it's an external website. If I try to open an internal link, 
the link appears to do nothing. Essentially, I am trying to achieve a link to a 
dynamic document repository. If there's another way to do it, then I am all 
ears. I've tried multiple browsers but with the same results.

Stuff:
ARS 8.1
MT 8.1
Linux/Oracle backend.


Thanks,

Keith Sinclair
Remedy Development
ShopperTrak  Chicago USA
O:  312.676.8289 |  M:  630.946.4744
ksincl...@shoppertrak.com | @shoppertrak
www.shoppertrak.com


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Re: PERFORM-ACTION-OPEN-URL to open internal network site

Keith,
We would need a bit more information, such as 'What happens' when you
trythere should be no difference between an external and an internal
web/document, as long as you are using the properly formatted url.

Have you run logs, what do they show.

On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith 
wrote:

> **
>
> Is there a way to open an internal document via the
> PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked
> but now I cannot get it to open a URL unless it’s an external website. If I
> try to open an internal link, the link appears to do nothing. Essentially,
> I am trying to achieve a link to a dynamic document repository. If there’s
> another way to do it, then I am all ears. I’ve tried multiple browsers but
> with the same results.
>
>
>
> Stuff:
>
> ARS 8.1
>
> MT 8.1
>
> Linux/Oracle backend.
>
>
>
>
>
> Thanks,
>
>
>
> *Keith Sinclair*
>
> *Remedy Development*
>
> *ShopperTrak  Chicago USA*
>
> O:  312.676.8289 |  M:  630.946.4744
>
> *ksincl...@shoppertrak.com * | @shoppertrak
>
> www.shoppertrak.com
>
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: PERFORM-ACTION-OPEN-URL to open internal network site

So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL 
\\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf.

When I click on the button, nothing happens. The AL does fire, according to the 
logs.

If I change the OPEN-URL to http://www.msn.com, it works. The button opens up 
MSN in a new browser window.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 8:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
Keith,
We would need a bit more information, such as 'What happens' when you 
trythere should be no difference between an external and an internal 
web/document, as long as you are using the properly formatted url.

Have you run logs, what do they show.

On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL 
command? I have used this in the past and it worked but now I cannot get it to 
open a URL unless it’s an external website. If I try to open an internal link, 
the link appears to do nothing. Essentially, I am trying to achieve a link to a 
dynamic document repository. If there’s another way to do it, then I am all 
ears. I’ve tried multiple browsers but with the same results.

Stuff:
ARS 8.1
MT 8.1
Linux/Oracle backend.


Thanks,

Keith Sinclair
Remedy Development
ShopperTrak  Chicago USA
O:  312.676.8289 |  M:  630.946.4744
ksincl...@shoppertrak.com | @shoppertrak
www.shoppertrak.com

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: PERFORM-ACTION-OPEN-URL to open internal network site

2014-10-10 Thread Grooms, Frederick W

Are you thinking of the URI type "file".   i.e.  file://server/filename

Here is a wiki of the list of types you should be able to put in a URL:
http://en.wikipedia.org/wiki/URI_scheme

Fred


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith
Sent: Friday, October 10, 2014 8:42 AM
To: arslist@ARSLIST.ORG
Subject: PERFORM-ACTION-OPEN-URL to open internal network site

**
Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL 
command? I have used this in the past and it worked but now I cannot get it to 
open a URL unless it's an external website. If I try to open an internal link, 
the link appears to do nothing. Essentially, I am trying to achieve a link to a 
dynamic document repository. If there's another way to do it, then I am all 
ears. I've tried multiple browsers but with the same results.

Stuff:
ARS 8.1
MT 8.1
Linux/Oracle backend.


Thanks,

Keith Sinclair
Remedy Development
ShopperTrak  Chicago USA
O:  312.676.8289 |  M:  630.946.4744
ksincl...@shoppertrak.com | @shoppertrak
www.shoppertrak.com




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Re: PERFORM-ACTION-OPEN-URL to open internal network site

I agree with Fred

On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith 
wrote:

> **
>
> So, I have a button that fires an AL with Run Process:
> PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site Management\Site
> Documents\$Site ID$.pdf.
>
>
>
> When I click on the button, nothing happens. The AL does fire, according
> to the logs.
>
>
>
> If I change the OPEN-URL to http://www.msn.com, it works. The button
> opens up MSN in a new browser window.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, October 10, 2014 8:45 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> **
>
> Keith,
>
> We would need a bit more information, such as 'What happens' when you
> trythere should be no difference between an external and an internal
> web/document, as long as you are using the properly formatted url.
>
>
>
> Have you run logs, what do they show.
>
>
>
> On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> Is there a way to open an internal document via the
> PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked
> but now I cannot get it to open a URL unless it’s an external website. If I
> try to open an internal link, the link appears to do nothing. Essentially,
> I am trying to achieve a link to a dynamic document repository. If there’s
> another way to do it, then I am all ears. I’ve tried multiple browsers but
> with the same results.
>
>
>
> Stuff:
>
> ARS 8.1
>
> MT 8.1
>
> Linux/Oracle backend.
>
>
>
>
>
> Thanks,
>
>
>
> *Keith Sinclair*
>
> *Remedy Development*
>
> *ShopperTrak  Chicago USA*
>
> O:  312.676.8289 |  M:  630.946.4744
>
> *ksincl...@shoppertrak.com * | @shoppertrak
>
> www.shoppertrak.com
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

I agree with Fred, as well.

Looks like the “file://” did the trick. I had forgotten that was an option for 
browsers. Now my battle is for the file location folder permissions as I tried 
it on a publicly accessible network directory/file and was able to open it, but 
not my original document.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 9:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
I agree with Fred

On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL 
\\NETWORK\Public\Site Management\Site 
Documents\$Site ID$.pdf.

When I click on the button, nothing happens. The AL does fire, according to the 
logs.

If I change the OPEN-URL to http://www.msn.com, it works. The button opens up 
MSN in a new browser window.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 8:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
Keith,
We would need a bit more information, such as 'What happens' when you 
trythere should be no difference between an external and an internal 
web/document, as long as you are using the properly formatted url.

Have you run logs, what do they show.

On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL 
command? I have used this in the past and it worked but now I cannot get it to 
open a URL unless it’s an external website. If I try to open an internal link, 
the link appears to do nothing. Essentially, I am trying to achieve a link to a 
dynamic document repository. If there’s another way to do it, then I am all 
ears. I’ve tried multiple browsers but with the same results.

Stuff:
ARS 8.1
MT 8.1
Linux/Oracle backend.


Thanks,

Keith Sinclair
Remedy Development
ShopperTrak  Chicago USA
O:  312.676.8289 |  M:  630.946.4744
ksincl...@shoppertrak.com | @shoppertrak
www.shoppertrak.com

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

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AST AssetPeople Form

Some fields have menus that have many entries.  On the AST:AssetPeople form the 
Person Role has 83 items.



The numbers are not sequential.  Is there a way to export that info to include 
the label and the number associated with it?  I am lazy!  I know I can get it 
by putting each one individually in the advanced search bar, but there has to 
be a better/easier way!



[cid:image003.jpg@01CFE479.71475630]



Thank you!

Claire

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Re: AST AssetPeople Form

2014-10-10 Thread Grooms, Frederick W

If you have the Form number and Field ID you can get 1 of the values (I can’t 
remember if it is the Selection or Alias) from the “AR System Metadata: 
field_enum_values” form

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, October 10, 2014 11:01 AM
To: arslist@ARSLIST.ORG
Subject: AST AssetPeople Form

**

Some fields have menus that have many entries.  On the AST:AssetPeople form the 
Person Role has 83 items.

The numbers are not sequential.  Is there a way to export that info to include 
the label and the number associated with it?  I am lazy!  I know I can get it 
by putting each one individually in the advanced search bar, but there has to 
be a better/easier way!

[cid:image001.jpg@01CFE47A.76368020]

Thank you!

Claire

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Re: AST AssetPeople Form

Thank you!  I will give it a try!

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Friday, October 10, 2014 11:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: AST AssetPeople Form

**
If you have the Form number and Field ID you can get 1 of the values (I can’t 
remember if it is the Selection or Alias) from the “AR System Metadata: 
field_enum_values” form

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, October 10, 2014 11:01 AM
To: arslist@ARSLIST.ORG
Subject: AST AssetPeople Form

**

Some fields have menus that have many entries.  On the AST:AssetPeople form the 
Person Role has 83 items.

The numbers are not sequential.  Is there a way to export that info to include 
the label and the number associated with it?  I am lazy!  I know I can get it 
by putting each one individually in the advanced search bar, but there has to 
be a better/easier way!

[cid:image001.jpg@01CFE47B.1F44D9F0]

Thank you!

Claire

_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: AST AssetPeople Form

2014-10-10 Thread Peter Romain

Export the form to a def file and you get the values below which even a lazy 
you on a Friday could edit!

 

enum-value-num : 1000\ALL

   enum-value-num : 2000\Duplicate of

   enum-value-num : 3000\Original of

   enum-value-num : 4000\Peer

   enum-value-num : 5000\Uses

   enum-value-num : 6000\Used by

   enum-value-num : 7000\Owns

   enum-value-num : 8000\Owned by

   enum-value-num : 9000\Supports

   enum-value-num : 1\Supported by

   enum-value-num : 11000\Connected to

   enum-value-num : 12000\Backs up

   enum-value-num : 13000\Backed up by

   enum-value-num : 14000\Upstream

   enum-value-num : 15000\Downstream

   enum-value-num : 16000\Caused

   enum-value-num : 17000\Caused by

   enum-value-num : 18000\Corrected by

   enum-value-num : 19000\Corrects

   enum-value-num : 2\Initiates

   enum-value-num : 21000\Initiated by

   enum-value-num : 22000\Runs on

   enum-value-num : 23000\Runs

   enum-value-num : 24000\Orders

   enum-value-num : 25000\Ordered by

   enum-value-num : 26000\Investigates

   enum-value-num : 27000\Investigated by

   enum-value-num : 28000\Re-opened by

   enum-value-num : 29000\Re-opened from

   enum-value-num : 3\Created

   enum-value-num : 31000\Created by

   enum-value-num : 32000\Attached to

   enum-value-num : 33000\Baseline of

   enum-value-num : 34000\Baselined by

   enum-value-num : 35000\Related to

   enum-value-num : 36000\Upgrades

   enum-value-num : 37000\Upgraded by

   enum-value-num : 38000\Manages

   enum-value-num : 39000\Managed by

   enum-value-num : 4\Restores

   enum-value-num : 41000\Restored by

   enum-value-num : 42000\Repairs

   enum-value-num : 43000\Repaired by

   enum-value-num : 44000\Predecessor of

   enum-value-num : 45000\Successor of

   enum-value-num : 46000\License to

   enum-value-num : 47000\License for

   enum-value-num : 48000\Resolved

   enum-value-num : 49000\Resolved by

   enum-value-num : 5\Cross Referenced to

   enum-value-num : 51000\Consists of

   enum-value-num : 52000\Member of

   enum-value-num : 53000\Hosts

   enum-value-num : 54000\Hosted by

   enum-value-num : 55000\Authenticates

   enum-value-num : 56000\Authenticated by

   enum-value-num : 57000\Stores

   enum-value-num : 58000\Stored in

   enum-value-num : 59000\Identified

   enum-value-num : 6\Identified by

   enum-value-num : 61000\Successor

   enum-value-num : 62000\Predecessor

   enum-value-num : 63000\Impacted by

   enum-value-num : 64000\Impacts

   enum-value-num : 65000\Incompatible with

   enum-value-num : 66000\Compatible with

   enum-value-num : 67000\Installs

   enum-value-num : 68000\Installed by

   enum-value-num : 69000\Moves

   enum-value-num : 7\Moved by

   enum-value-num : 71000\Changes

   enum-value-num : 72000\Changed by

   enum-value-num : 73000\Removes

   enum-value-num : 74000\Removed by

   enum-value-num : 75000\Approves

   enum-value-num : 76000\Approved by

   enum-value-num : 77000\Terms and Conditions of

   enum-value-num : 78000\Terms and Conditions for

   enum-value-num : 79000\Bundles

   enum-value-num : 8\Bundled by

   enum-value-num : 81000\Stocks

   enum-value-num : 82000\Stock of

   enum-value-num : 83000\Dependent

 

 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: 10 October 2014 17:01
To: arslist@ARSLIST.ORG
Subject: AST AssetPeople Form

 

** 

Some fields have menus that have many entries.  On the AST:AssetPeople form the 
Person Role has 83 items.

 

The numbers are not sequential.  Is there a way to export that info to include 
the label and the number associated with it?  I am lazy!  I know I can get it 
by putting each one individually in the advanced search bar, but there has to 
be a better/easier way!

 



 

Thank you!

Claire

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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Re: AST AssetPeople Form

Good idea!  Thanks!

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Peter Romain
Sent: Friday, October 10, 2014 11:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: AST AssetPeople Form

**
Export the form to a def file and you get the values below which even a lazy 
you on a Friday could edit!

enum-value-num : 1000\ALL
   enum-value-num : 2000\Duplicate of
   enum-value-num : 3000\Original of
   enum-value-num : 4000\Peer
   enum-value-num : 5000\Uses
   enum-value-num : 6000\Used by
   enum-value-num : 7000\Owns
   enum-value-num : 8000\Owned by
   enum-value-num : 9000\Supports
   enum-value-num : 1\Supported by
   enum-value-num : 11000\Connected to
   enum-value-num : 12000\Backs up
   enum-value-num : 13000\Backed up by
   enum-value-num : 14000\Upstream
   enum-value-num : 15000\Downstream
   enum-value-num : 16000\Caused
   enum-value-num : 17000\Caused by
   enum-value-num : 18000\Corrected by
   enum-value-num : 19000\Corrects
   enum-value-num : 2\Initiates
   enum-value-num : 21000\Initiated by
   enum-value-num : 22000\Runs on
   enum-value-num : 23000\Runs
   enum-value-num : 24000\Orders
   enum-value-num : 25000\Ordered by
   enum-value-num : 26000\Investigates
   enum-value-num : 27000\Investigated by
   enum-value-num : 28000\Re-opened by
   enum-value-num : 29000\Re-opened from
   enum-value-num : 3\Created
   enum-value-num : 31000\Created by
   enum-value-num : 32000\Attached to
   enum-value-num : 33000\Baseline of
   enum-value-num : 34000\Baselined by
   enum-value-num : 35000\Related to
   enum-value-num : 36000\Upgrades
   enum-value-num : 37000\Upgraded by
   enum-value-num : 38000\Manages
   enum-value-num : 39000\Managed by
   enum-value-num : 4\Restores
   enum-value-num : 41000\Restored by
   enum-value-num : 42000\Repairs
   enum-value-num : 43000\Repaired by
   enum-value-num : 44000\Predecessor of
   enum-value-num : 45000\Successor of
   enum-value-num : 46000\License to
   enum-value-num : 47000\License for
   enum-value-num : 48000\Resolved
   enum-value-num : 49000\Resolved by
   enum-value-num : 5\Cross Referenced to
   enum-value-num : 51000\Consists of
   enum-value-num : 52000\Member of
   enum-value-num : 53000\Hosts
   enum-value-num : 54000\Hosted by
   enum-value-num : 55000\Authenticates
   enum-value-num : 56000\Authenticated by
   enum-value-num : 57000\Stores
   enum-value-num : 58000\Stored in
   enum-value-num : 59000\Identified
   enum-value-num : 6\Identified by
   enum-value-num : 61000\Successor
   enum-value-num : 62000\Predecessor
   enum-value-num : 63000\Impacted by
   enum-value-num : 64000\Impacts
   enum-value-num : 65000\Incompatible with
   enum-value-num : 66000\Compatible with
   enum-value-num : 67000\Installs
   enum-value-num : 68000\Installed by
   enum-value-num : 69000\Moves
   enum-value-num : 7\Moved by
   enum-value-num : 71000\Changes
   enum-value-num : 72000\Changed by
   enum-value-num : 73000\Removes
   enum-value-num : 74000\Removed by
   enum-value-num : 75000\Approves
   enum-value-num : 76000\Approved by
   enum-value-num : 77000\Terms and Conditions of
   enum-value-num : 78000\Terms and Conditions for
   enum-value-num : 79000\Bundles
   enum-value-num : 8\Bundled by
   enum-value-num : 81000\Stocks
   enum-value-num : 82000\Stock of
   enum-value-num : 83000\Dependent



From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: 10 October 2014 17:01
To: arslist@ARSLIST.ORG
Subject: AST AssetPeople Form

**

Some fields have menus that have many entries.  On the AST:AssetPeople form the 
Person Role has 83 items.



The numbers are not sequential.  Is there a way to export that info to include 
the label and the number associated with it?  I am lazy!  I know I can get it 
by putting each one individually in the advanced search bar, but there has to 
be a better/easier way!



[cid:image001.jpg@01CFE47C.23C25650]



Thank you!

Claire
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: AST AssetPeople Form

2014-10-10 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS

This was perfect!  So easy too!  Thank you

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Friday, October 10, 2014 11:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: AST AssetPeople Form

**
If you have the Form number and Field ID you can get 1 of the values (I can’t 
remember if it is the Selection or Alias) from the “AR System Metadata: 
field_enum_values” form

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, October 10, 2014 11:01 AM
To: arslist@ARSLIST.ORG
Subject: AST AssetPeople Form

**

Some fields have menus that have many entries.  On the AST:AssetPeople form the 
Person Role has 83 items.

The numbers are not sequential.  Is there a way to export that info to include 
the label and the number associated with it?  I am lazy!  I know I can get it 
by putting each one individually in the advanced search bar, but there has to 
be a better/easier way!

[cid:image001.jpg@01CFE47C.1A319B50]

Thank you!

Claire

_ARSlist: "Where the Answers Are" and have been for 20 years_

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Diff Files and Migrator

If I ran a diff in Migrator on one form and saved the file on my
desktop, that's a history of what those forms looked like at that
particular time right?

Let's say I change that form a day later.  If I open that diff file at a
later date will it show the new differences?  Or keep the old ones that
was captured before the changes?

Lisa Kemes
Remedy Consultant
Dev Technology Group
DLA Office: (717) 770-6437
Cell Phone: (717) 602-9460
lisa.ke...@devtechnology.com

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"Where the Answers Are, and have been for 20 years"

Remedy Developer position in Greenwood Village, CO

2014-10-10 Thread Wendy ATR

Greetings,

I am currently on the hunt for a Remedy developer for a client of mine. I am 
looking for 5+ years experience with BMC Remedy. Some of your daily 
responsibilities will include, but are not limited to:

Configure Remedy 
Create Customizations as needed 
Propose Solutions & improvements 
Develop Remedy Forms 

If you would like to hear more please contact me directly at 408-328-8010 or 
email me at lauren...@atr1.com. 

Best Regards,

Laurence

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Re: Diff Files and Migrator

2014-10-10 Thread Warren R. Baltimore II

Lisa, I believe what you need to do is actually save off the DEF files and
run the difference report against those.

Saving the difference report is just saving a report (I think...it's been
awhile since I used the migrator!)

On Fri, Oct 10, 2014 at 12:27 PM, Kemes, Lisa A DLA CTR INFORMATION
OPERATIONS  wrote:

> If I ran a diff in Migrator on one form and saved the file on my
> desktop, that's a history of what those forms looked like at that
> particular time right?
>
> Let's say I change that form a day later.  If I open that diff file at a
> later date will it show the new differences?  Or keep the old ones that
> was captured before the changes?
>
> Lisa Kemes
> Remedy Consultant
> Dev Technology Group
> DLA Office: (717) 770-6437
> Cell Phone: (717) 602-9460
> lisa.ke...@devtechnology.com
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>



-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

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Re: Remedy Developer position in Greenwood Village, CO

2014-10-10 Thread Wendy ATR

A more fleshed out description follows:

Experience Required 4 - 6 Years as a developer (5+ years experience in BMC 
Remedy) 
Technical/Functional Skills - Extensive knowledge in developing applications 
using Action Request system. 
- Extensive knowledge in the following Remedy ITSM Modules. 
-Incident Management 
-Change Management 
-Problem Management 
-Service Request Management 
-Work Order Management 
-Service Level Management 
- Excellent working knowledge with Atrium CMDB. 
- Excellent analytical skills. 
- Experience in installing, configuring and maintaining Remedy system 
environment. 
- Good understanding of ITIL Process 
- Development of SRD’s including Advanced Interface Forms. 
- Excellent written and verbal communication skills 

Generic Managerial/Soft Skills 
-Well organized with a positive attitude, and ability to work and communicate 
with Customers, Vendors, System Integrators etc 
-Experience in the Healthcare industry/ domain 
-Familiarity with ITIL Process. 
-Familiarity with BMC Mobility and xMatters is a big-plus 

Top 3 - 5 Required Skills: 
Remedy CMS/CMBD development 
Solution Design 
Unit Test 

Desired Skills: 
4+ years Remedy Development for complex environment 
Problem Solving and Analysis 

Soft Skills: 
Communication 
Team Work 

Education: Bachelor of Engineering in Computer Science or equivalent 

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NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

Never mind, I stand corrected. This will work in the client tool but I cannot 
get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome 
opens up a blank window. All browser settings have been reset back to stock and 
pop up blockers are completely off.

From: Sinclair, Keith
Sent: Friday, October 10, 2014 10:27 AM
To: arslist@ARSLIST.ORG
Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

I agree with Fred, as well.

Looks like the “file://” did the trick. I had forgotten that was an option for 
browsers. Now my battle is for the file location folder permissions as I tried 
it on a publicly accessible network directory/file and was able to open it, but 
not my original document.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 9:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
I agree with Fred

On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL 
\\NETWORK\Public\Site Management\Site 
Documents\$Site ID$.pdf.

When I click on the button, nothing happens. The AL does fire, according to the 
logs.

If I change the OPEN-URL to http://www.msn.com, it works. The button opens up 
MSN in a new browser window.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 8:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
Keith,
We would need a bit more information, such as 'What happens' when you 
trythere should be no difference between an external and an internal 
web/document, as long as you are using the properly formatted url.

Have you run logs, what do they show.

On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL 
command? I have used this in the past and it worked but now I cannot get it to 
open a URL unless it’s an external website. If I try to open an internal link, 
the link appears to do nothing. Essentially, I am trying to achieve a link to a 
dynamic document repository. If there’s another way to do it, then I am all 
ears. I’ve tried multiple browsers but with the same results.

Stuff:
ARS 8.1
MT 8.1
Linux/Oracle backend.

Thanks,

Keith Sinclair
Remedy Development
ShopperTrak  Chicago USA
O:  312.676.8289 |  M:  630.946.4744
ksincl...@shoppertrak.com | @shoppertrak
www.shoppertrak.com

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

2014-10-10 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS

I just used the following url in chrome

file://server/share/something.log

if you try to specify the url in question, does it open manually?  What
does the log show?

On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith  wrote:

> **
>
> Never mind, I stand corrected. This will work in the client tool but I
> cannot get it to run in Chrome or IE10 for the life of me. IE10 does
> nothing. Chrome opens up a blank window. All browser settings have been
> reset back to stock and pop up blockers are completely off.
>
>
>
> *From:* Sinclair, Keith
> *Sent:* Friday, October 10, 2014 10:27 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> I agree with Fred, as well.
>
>
>
> Looks like the “file://” did the trick. I had forgotten that was an option
> for browsers. Now my battle is for the file location folder permissions as
> I tried it on a publicly accessible network directory/file and was able to
> open it, but not my original document.
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *LJ
> LongWing
> *Sent:* Friday, October 10, 2014 9:00 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> **
>
> I agree with Fred
>
>
>
> On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> So, I have a button that fires an AL with Run Process:
> PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site Management\Site
> Documents\$Site ID$.pdf.
>
>
>
> When I click on the button, nothing happens. The AL does fire, according
> to the logs.
>
>
>
> If I change the OPEN-URL to http://www.msn.com, it works. The button
> opens up MSN in a new browser window.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, October 10, 2014 8:45 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> **
>
> Keith,
>
> We would need a bit more information, such as 'What happens' when you
> trythere should be no difference between an external and an internal
> web/document, as long as you are using the properly formatted url.
>
>
>
> Have you run logs, what do they show.
>
>
>
> On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> Is there a way to open an internal document via the
> PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked
> but now I cannot get it to open a URL unless it’s an external website. If I
> try to open an internal link, the link appears to do nothing. Essentially,
> I am trying to achieve a link to a dynamic document repository. If there’s
> another way to do it, then I am all ears. I’ve tried multiple browsers but
> with the same results.
>
>
>
> Stuff:
>
> ARS 8.1
>
> MT 8.1
>
> Linux/Oracle backend.
>
>
>
>
>
> Thanks,
>
>
>
> *Keith Sinclair*
>
> *Remedy Development*
>
> *ShopperTrak  Chicago USA*
>
> O:  312.676.8289 |  M:  630.946.4744
>
> *ksincl...@shoppertrak.com * | @shoppertrak
>
> www.shoppertrak.com
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

2014-10-10 Thread Charlie Lotridge

Two questions: First, are the files that you want to display always PDF's?
Second, are they accessible from the server?

If yes and yes, than an alternate solution is for you to construct server
workflow (using a service) that retrieves the file as an attachment and
passes it up to the client where you then present it using a
PERFORM-ACTION-OPEN-ATTACHMENT.  Of course, this solution requires that the
Adobe reader is available on the client's machine, but that's not too much
of an ask.

Just a suggestion...

-charlie

On Fri, Oct 10, 2014 at 9:43 AM, Sinclair, Keith 
wrote:

> **
>
> Never mind, I stand corrected. This will work in the client tool but I
> cannot get it to run in Chrome or IE10 for the life of me. IE10 does
> nothing. Chrome opens up a blank window. All browser settings have been
> reset back to stock and pop up blockers are completely off.
>
>
>
> *From:* Sinclair, Keith
> *Sent:* Friday, October 10, 2014 10:27 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> I agree with Fred, as well.
>
>
>
> Looks like the “file://” did the trick. I had forgotten that was an option
> for browsers. Now my battle is for the file location folder permissions as
> I tried it on a publicly accessible network directory/file and was able to
> open it, but not my original document.
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *LJ
> LongWing
> *Sent:* Friday, October 10, 2014 9:00 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> **
>
> I agree with Fred
>
>
>
> On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> So, I have a button that fires an AL with Run Process:
> PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site Management\Site
> Documents\$Site ID$.pdf.
>
>
>
> When I click on the button, nothing happens. The AL does fire, according
> to the logs.
>
>
>
> If I change the OPEN-URL to http://www.msn.com, it works. The button
> opens up MSN in a new browser window.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, October 10, 2014 8:45 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> **
>
> Keith,
>
> We would need a bit more information, such as 'What happens' when you
> trythere should be no difference between an external and an internal
> web/document, as long as you are using the properly formatted url.
>
>
>
> Have you run logs, what do they show.
>
>
>
> On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> Is there a way to open an internal document via the
> PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked
> but now I cannot get it to open a URL unless it’s an external website. If I
> try to open an internal link, the link appears to do nothing. Essentially,
> I am trying to achieve a link to a dynamic document repository. If there’s
> another way to do it, then I am all ears. I’ve tried multiple browsers but
> with the same results.
>
>
>
> Stuff:
>
> ARS 8.1
>
> MT 8.1
>
> Linux/Oracle backend.
>
>
>
>
>
> Thanks,
>
>
>
> *Keith Sinclair*
>
> *Remedy Development*
>
> *ShopperTrak  Chicago USA*
>
> O:  312.676.8289 |  M:  630.946.4744
>
> *ksincl...@shoppertrak.com * | @shoppertrak
>
> www.shoppertrak.com
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: Diff Files and Migrator

I want to keep the old differences for historical purposes and when I open up 
the diff file that I saved, it comes up with some new differences that I never 
notices before.  Just wondering if it captured the new differences as well.

That makes sense to get historical difference, to export the def files and do a 
difference on those instead...

Lisa

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Friday, October 10, 2014 12:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: Diff Files and Migrator

** 
Lisa, I believe what you need to do is actually save off the DEF files and run 
the difference report against those.

Saving the difference report is just saving a report (I think...it's been 
awhile since I used the migrator!)

On Fri, Oct 10, 2014 at 12:27 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS 
 wrote:


If I ran a diff in Migrator on one form and saved the file on my
desktop, that's a history of what those forms looked like at that
particular time right?

Let's say I change that form a day later.  If I open that diff file at a
later date will it show the new differences?  Or keep the old ones that
was captured before the changes?

Lisa Kemes
Remedy Consultant
Dev Technology Group
DLA Office: (717) 770-6437  
Cell Phone: (717) 602-9460  
lisa.ke...@devtechnology.com


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-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367 
_ARSlist: "Where the Answers Are" and have been for 20 years_ 

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Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

Using the URL directly in Chrome does work, also in IE. However, trying to call 
it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me 
nuts…

Logs still are showing that AL fired:

ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View 
- Fri Oct 10 2014 12:25:25 PM ms 271
True actions:
action 0
Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT 
HD\DocTest\S80039514.pdf
ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - 
Fri Oct 10 2014 12:25:25 PM ms 271
EVENT End:- Button/Menu Field |  Site Other(536870948)  | 
ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:25:25 PM


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 11:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
I just used the following url in chrome

file://server/share/something.log

if you try to specify the url in question, does it open manually?  What does 
the log show?

On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Never mind, I stand corrected. This will work in the client tool but I cannot 
get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome 
opens up a blank window. All browser settings have been reset back to stock and 
pop up blockers are completely off.

From: Sinclair, Keith
Sent: Friday, October 10, 2014 10:27 AM
To: arslist@ARSLIST.ORG
Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

I agree with Fred, as well.

Looks like the “file://” did the trick. I had forgotten that was an option for 
browsers. Now my battle is for the file location folder permissions as I tried 
it on a publicly accessible network directory/file and was able to open it, but 
not my original document.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 9:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
I agree with Fred

On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL 
\\NETWORK\Public\Site Management\Site 
Documents\$Site ID$.pdf.

When I click on the button, nothing happens. The AL does fire, according to the 
logs.

If I change the OPEN-URL to http://www.msn.com, it works. The button opens up 
MSN in a new browser window.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 8:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
Keith,
We would need a bit more information, such as 'What happens' when you 
trythere should be no difference between an external and an internal 
web/document, as long as you are using the properly formatted url.

Have you run logs, what do they show.

On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL 
command? I have used this in the past and it worked but now I cannot get it to 
open a URL unless it’s an external website. If I try to open an internal link, 
the link appears to do nothing. Essentially, I am trying to achieve a link to a 
dynamic document repository. If there’s another way to do it, then I am all 
ears. I’ve tried multiple browsers but with the same results.

Stuff:
ARS 8.1
MT 8.1
Linux/Oracle backend.


Thanks,

Keith Sinclair
Remedy Development
ShopperTrak  Chicago USA
O:  312.676.8289 |  M:  630.946.4744
ksincl...@shoppertrak.com | @shoppertrak
www.shoppertrak.com

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

yes...but your Log you just posted is showing \\server not
file://server.

On Fri, Oct 10, 2014 at 11:30 AM, Sinclair, Keith  wrote:

> **
>
> Using the URL directly in Chrome does work, also in IE. However, trying to
> call it from an AL using the Perform…URL, etc. it doesn’t do anything.
> Driving me nuts…
>
>
>
> Logs still are showing that AL fired:
>
>
>
> ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin
> View - Fri Oct 10 2014 12:25:25 PM ms 271
>
> True actions:
>
> action 0
>
> Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT
> HD\DocTest\S80039514.pdf
>
> ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin
> View - Fri Oct 10 2014 12:25:25 PM ms 271
>
> EVENT End:- Button/Menu Field |  Site Other(536870948)  |
> ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:25:25 PM
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, October 10, 2014 11:56 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal
> network site
>
>
>
> **
>
> I just used the following url in chrome
>
>
>
> file://server/share/something.log
>
>
>
> if you try to specify the url in question, does it open manually?  What
> does the log show?
>
>
>
> On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> Never mind, I stand corrected. This will work in the client tool but I
> cannot get it to run in Chrome or IE10 for the life of me. IE10 does
> nothing. Chrome opens up a blank window. All browser settings have been
> reset back to stock and pop up blockers are completely off.
>
>
>
> *From:* Sinclair, Keith
> *Sent:* Friday, October 10, 2014 10:27 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> I agree with Fred, as well.
>
>
>
> Looks like the “file://” did the trick. I had forgotten that was an option
> for browsers. Now my battle is for the file location folder permissions as
> I tried it on a publicly accessible network directory/file and was able to
> open it, but not my original document.
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *LJ
> LongWing
> *Sent:* Friday, October 10, 2014 9:00 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> **
>
> I agree with Fred
>
>
>
> On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> So, I have a button that fires an AL with Run Process:
> PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site Management\Site
> Documents\$Site ID$.pdf.
>
>
>
> When I click on the button, nothing happens. The AL does fire, according
> to the logs.
>
>
>
> If I change the OPEN-URL to http://www.msn.com, it works. The button
> opens up MSN in a new browser window.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, October 10, 2014 8:45 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> **
>
> Keith,
>
> We would need a bit more information, such as 'What happens' when you
> trythere should be no difference between an external and an internal
> web/document, as long as you are using the properly formatted url.
>
>
>
> Have you run logs, what do they show.
>
>
>
> On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> Is there a way to open an internal document via the
> PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked
> but now I cannot get it to open a URL unless it’s an external website. If I
> try to open an internal link, the link appears to do nothing. Essentially,
> I am trying to achieve a link to a dynamic document repository. If there’s
> another way to do it, then I am all ears. I’ve tried multiple browsers but
> with the same results.
>
>
>
> Stuff:
>
> ARS 8.1
>
> MT 8.1
>
> Linux/Oracle backend.
>
>
>
>
>
> Thanks,
>
>
>
> *Keith Sinclair*
>
> *Remedy Development*
>
> *ShopperTrak  Chicago USA*
>
> O:  312.676.8289 |  M:  630.946.4744
>
> *ksincl...@shoppertrak.com * | @shoppertrak
>
> www.shoppertrak.com
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"W

Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

 Yes, you are correct. I copied the wrong part of the log. This was 
the correct one:

ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View 
- Fri Oct 10 2014 12:14:46 PM ms 493
True actions:
action 0
Run Process: PERFORM-ACTION-OPEN-URL new file://pwfil01/Public/IT 
HD/DocTest/S80039514.pdf
ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - 
Fri Oct 10 2014 12:14:46 PM ms 493
EVENT End:- Button/Menu Field |  Site Other(536870948)  | 
ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:14:46 PM

I was showing a colleague how it all works fine and dandy in the user tool but 
not in a web browser and was swapping between two ALs being enabled/disabled.

As an alternative, I tried to run a cmd.exe start //filepath/…/… session, which 
again worked in the Client Tool, but gave me an error in web browsers.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 12:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
yes...but your Log you just posted is showing \\server not 
file://server.

On Fri, Oct 10, 2014 at 11:30 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Using the URL directly in Chrome does work, also in IE. However, trying to call 
it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me 
nuts…

Logs still are showing that AL fired:

ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View 
- Fri Oct 10 2014 12:25:25 PM ms 271
True actions:
action 0
Run Process: PERFORM-ACTION-OPEN-URL 
\\pwfil01\Public\IT HD\DocTest\S80039514.pdf
ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - 
Fri Oct 10 2014 12:25:25 PM ms 271
EVENT End:- Button/Menu Field |  Site Other(536870948)  | 
ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:25:25 PM


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 11:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
I just used the following url in chrome

file://server/share/something.log

if you try to specify the url in question, does it open manually?  What does 
the log show?

On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Never mind, I stand corrected. This will work in the client tool but I cannot 
get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome 
opens up a blank window. All browser settings have been reset back to stock and 
pop up blockers are completely off.

From: Sinclair, Keith
Sent: Friday, October 10, 2014 10:27 AM
To: arslist@ARSLIST.ORG
Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

I agree with Fred, as well.

Looks like the “file://” did the trick. I had forgotten that was an option for 
browsers. Now my battle is for the file location folder permissions as I tried 
it on a publicly accessible network directory/file and was able to open it, but 
not my original document.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 9:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
I agree with Fred

On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL 
\\NETWORK\Public\Site Management\Site 
Documents\$Site ID$.pdf.

When I click on the button, nothing happens. The AL does fire, according to the 
logs.

If I change the OPEN-URL to http://www.msn.com, it works. The button opens up 
MSN in a new browser window.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 8:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
Keith,
We would need a bit more information, such as 'What happens' when you 
trythere should be no difference between an external and an internal 
web/document, as long as you are using the properly formatted url.

Have you run logs, what do they show.

On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL 
command? I have used this in the past and it worked but now I cannot get it to 
open a URL unless it’s an external website. If I try to open an internal link, 
the link appears to do nothing. Essentially, I am trying to achieve a

Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

2014-10-10 Thread Rick Westbrock

When trying to call cmd.exe you might be running into a security problem in the 
browser. Modern browsers really don’t like to allow execution of outside 
programs directly from a link because that’s an easy way to run malware etc. 
This could be true for calling the file:// prefix as well since that would 
require opening Windows Explorer. Just a theory and I don’t know that there is 
actually a way around that particular problem. The WUT does not have this 
restriction that I am aware of.

-Rick

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith
Sent: Friday, October 10, 2014 10:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
 Yes, you are correct. I copied the wrong part of the log. This was 
the correct one:

ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View 
- Fri Oct 10 2014 12:14:46 PM ms 493
True actions:
action 0
Run Process: PERFORM-ACTION-OPEN-URL new 
file://pwfil01/Public/IT HD/DocTest/S80039514.pdf
ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - 
Fri Oct 10 2014 12:14:46 PM ms 493
EVENT End:- Button/Menu Field |  Site Other(536870948)  | 
ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:14:46 PM

I was showing a colleague how it all works fine and dandy in the user tool but 
not in a web browser and was swapping between two ALs being enabled/disabled.

As an alternative, I tried to run a cmd.exe start //filepath/…/… session, which 
again worked in the Client Tool, but gave me an error in web browsers.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 12:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
yes...but your Log you just posted is showing \\server not 
file://server.

On Fri, Oct 10, 2014 at 11:30 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Using the URL directly in Chrome does work, also in IE. However, trying to call 
it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me 
nuts…

Logs still are showing that AL fired:

ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View 
- Fri Oct 10 2014 12:25:25 PM ms 271
True actions:
action 0
Run Process: PERFORM-ACTION-OPEN-URL 
\\pwfil01\Public\IT HD\DocTest\S80039514.pdf
ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - 
Fri Oct 10 2014 12:25:25 PM ms 271
EVENT End:- Button/Menu Field |  Site Other(536870948)  | 
ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:25:25 PM


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 11:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
I just used the following url in chrome

file://server/share/something.log

if you try to specify the url in question, does it open manually?  What does 
the log show?

On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Never mind, I stand corrected. This will work in the client tool but I cannot 
get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome 
opens up a blank window. All browser settings have been reset back to stock and 
pop up blockers are completely off.

From: Sinclair, Keith
Sent: Friday, October 10, 2014 10:27 AM
To: arslist@ARSLIST.ORG
Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

I agree with Fred, as well.

Looks like the “file://” did the trick. I had forgotten that was an option for 
browsers. Now my battle is for the file location folder permissions as I tried 
it on a publicly accessible network directory/file and was able to open it, but 
not my original document.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 9:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
I agree with Fred

On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL 
\\NETWORK\Public\Site Management\Site 
Documents\$Site ID$.pdf.

When I click on the button, nothing happens. The AL does fire, according to the 
logs.

If I change the OPEN-URL to http://www.msn.com, it works. The button opens up 
MSN in a new browser window.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 8

Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

That’s what I am beginning to think. Because that’s the only explanation of why 
all this is fine in the WUT and why I used to be able to do it in earlier 
browser versions but now can only seem to call things with http:// prefix. 
Problem is that the WUT is being phased out.

Going to have to get creative in thinking up a solution for this one.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock
Sent: Friday, October 10, 2014 12:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
When trying to call cmd.exe you might be running into a security problem in the 
browser. Modern browsers really don’t like to allow execution of outside 
programs directly from a link because that’s an easy way to run malware etc. 
This could be true for calling the file:// prefix as well since that would 
require opening Windows Explorer. Just a theory and I don’t know that there is 
actually a way around that particular problem. The WUT does not have this 
restriction that I am aware of.

-Rick

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith
Sent: Friday, October 10, 2014 10:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
 Yes, you are correct. I copied the wrong part of the log. This was 
the correct one:

ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View 
- Fri Oct 10 2014 12:14:46 PM ms 493
True actions:
action 0
Run Process: PERFORM-ACTION-OPEN-URL new 
file://pwfil01/Public/IT HD/DocTest/S80039514.pdf
ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - 
Fri Oct 10 2014 12:14:46 PM ms 493
EVENT End:- Button/Menu Field |  Site Other(536870948)  | 
ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:14:46 PM

I was showing a colleague how it all works fine and dandy in the user tool but 
not in a web browser and was swapping between two ALs being enabled/disabled.

As an alternative, I tried to run a cmd.exe start //filepath/…/… session, which 
again worked in the Client Tool, but gave me an error in web browsers.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 12:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
yes...but your Log you just posted is showing \\server not 
file://server.

On Fri, Oct 10, 2014 at 11:30 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Using the URL directly in Chrome does work, also in IE. However, trying to call 
it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me 
nuts…

Logs still are showing that AL fired:

ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View 
- Fri Oct 10 2014 12:25:25 PM ms 271
True actions:
action 0
Run Process: PERFORM-ACTION-OPEN-URL 
\\pwfil01\Public\IT HD\DocTest\S80039514.pdf
ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - 
Fri Oct 10 2014 12:25:25 PM ms 271
EVENT End:- Button/Menu Field |  Site Other(536870948)  | 
ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:25:25 PM


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 11:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
I just used the following url in chrome

file://server/share/something.log

if you try to specify the url in question, does it open manually?  What does 
the log show?

On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Never mind, I stand corrected. This will work in the client tool but I cannot 
get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome 
opens up a blank window. All browser settings have been reset back to stock and 
pop up blockers are completely off.

From: Sinclair, Keith
Sent: Friday, October 10, 2014 10:27 AM
To: arslist@ARSLIST.ORG
Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

I agree with Fred, as well.

Looks like the “file://” did the trick. I had forgotten that was an option for 
browsers. Now my battle is for the file location folder permissions as I tried 
it on a publicly accessible network directory/file and was able to open it, but 
not my original document.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 9:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network

Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

2014-10-10 Thread Jason Miller

To expand on that a bit...  I have found when it comes to working with apps
and files in the browser it is better to try and use more native web
functionality than PC/OS functionality.

Are these static documents?
Can you put them on a web server?

A browser is going to tend to be more accommodating for http(s):// than
file://.   You will likely find a more consistent experience between
different browsers when presenting a file as web content vs. a file from
the OS.

Another consideration is if when a file is opened from the OS side of
things (file://) the first use that opens it will lock it and other users
will get a message that another user has it open.  We even noticed this
with a PDF report that use to be placed on a UNC file share.  People with
PDF writer software as their default PDF viewer would lock the file when
the opened it and the Crystal Distributor couldn't update the report the
next time the job ran.  We move it to a web server (http://) and now it is
alway read only for end users.

Jason

On Fri, Oct 10, 2014 at 10:58 AM, Rick Westbrock 
wrote:

> **
>
> When trying to call cmd.exe you might be running into a security problem
> in the browser. Modern browsers really don’t like to allow execution of
> outside programs directly from a link because that’s an easy way to run
> malware etc. This could be true for calling the file:// prefix as well
> since that would require opening Windows Explorer. Just a theory and I
> don’t know that there is actually a way around that particular problem. The
> WUT does not have this restriction that I am aware of.
>
>
>
> -Rick
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Sinclair, Keith
> *Sent:* Friday, October 10, 2014 10:48 AM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal
> network site
>
>
>
> **
>
>  Yes, you are correct. I copied the wrong part of the log. This
> was the correct one:
>
>
>
> ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin
> View - Fri Oct 10 2014 12:14:46 PM ms 493
>
> True actions:
>
> action 0
>
> Run Process: PERFORM-ACTION-OPEN-URL new file://pwfil01/Public/IT
> HD/DocTest/S80039514.pdf
>
> ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin
> View - Fri Oct 10 2014 12:14:46 PM ms 493
>
> EVENT End:- Button/Menu Field |  Site Other(536870948)  |
> ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:14:46 PM
>
>
>
> I was showing a colleague how it all works fine and dandy in the user tool
> but not in a web browser and was swapping between two ALs being
> enabled/disabled.
>
>
>
> As an alternative, I tried to run a cmd.exe start //filepath/…/… session,
> which again worked in the Client Tool, but gave me an error in web browsers.
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *LJ
> LongWing
> *Sent:* Friday, October 10, 2014 12:37 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal
> network site
>
>
>
> **
>
> yes...but your Log you just posted is showing \\server not file://server
> .
>
>
>
> On Fri, Oct 10, 2014 at 11:30 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> Using the URL directly in Chrome does work, also in IE. However, trying to
> call it from an AL using the Perform…URL, etc. it doesn’t do anything.
> Driving me nuts…
>
>
>
> Logs still are showing that AL fired:
>
>
>
> ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin
> View - Fri Oct 10 2014 12:25:25 PM ms 271
>
> True actions:
>
> action 0
>
> Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT
> HD\DocTest\S80039514.pdf
>
> ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin
> View - Fri Oct 10 2014 12:25:25 PM ms 271
>
> EVENT End:- Button/Menu Field |  Site Other(536870948)  |
> ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:25:25 PM
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, October 10, 2014 11:56 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal
> network site
>
>
>
> **
>
> I just used the following url in chrome
>
>
>
> file://server/share/something.log
>
>
>
> if you try to specify the url in question, does it open manually?  What
> does the log show?
>
>
>
> On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
>  **
>
> Never mind, I stand corrected. This will work in the client tool but I
> cannot get it to run in Chrome or IE10 for the life of me. IE10 does
> nothing. Chrome opens up a blank window. All browser settings have been
> reset back to stock and pop up blockers are completely off.
>
>
>
> *From:* Sinclair, Keith
> *Sent:* Friday, October 10, 2014 10:27 AM
> *To:* arslist@ARSLIST.ORG
> *Su

Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

2014-10-10 Thread JD Hood

The last thing I want to do is muddy the issue, but this rings a faint bell
about browser security.

It has been awhile and I can't recall the specifics, but maybe it will jog
someone else's memory. It was something about trying to open a file on a
local path that the browser (by default) viewed as malicious activity and
either did nothing, or 404'd as a result.

It may not be applicable, but just in case.

-JDHood

On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith 
wrote:

> **
>
> Using the URL directly in Chrome does work, also in IE. However, trying to
> call it from an AL using the Perform…URL, etc. it doesn’t do anything.
> Driving me nuts…
>
>
>
> Logs still are showing that AL fired:
>
>
>
> ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin
> View - Fri Oct 10 2014 12:25:25 PM ms 271
>
> True actions:
>
> action 0
>
> Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT
> HD\DocTest\S80039514.pdf
>
> ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin
> View - Fri Oct 10 2014 12:25:25 PM ms 271
>
> EVENT End:- Button/Menu Field |  Site Other(536870948)  |
> ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:25:25 PM
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, October 10, 2014 11:56 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal
> network site
>
>
>
> **
>
> I just used the following url in chrome
>
>
>
> file://server/share/something.log
>
>
>
> if you try to specify the url in question, does it open manually?  What
> does the log show?
>
>
>
> On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> Never mind, I stand corrected. This will work in the client tool but I
> cannot get it to run in Chrome or IE10 for the life of me. IE10 does
> nothing. Chrome opens up a blank window. All browser settings have been
> reset back to stock and pop up blockers are completely off.
>
>
>
> *From:* Sinclair, Keith
> *Sent:* Friday, October 10, 2014 10:27 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> I agree with Fred, as well.
>
>
>
> Looks like the “file://” did the trick. I had forgotten that was an option
> for browsers. Now my battle is for the file location folder permissions as
> I tried it on a publicly accessible network directory/file and was able to
> open it, but not my original document.
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *LJ
> LongWing
> *Sent:* Friday, October 10, 2014 9:00 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> **
>
> I agree with Fred
>
>
>
> On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> So, I have a button that fires an AL with Run Process:
> PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site Management\Site
> Documents\$Site ID$.pdf.
>
>
>
> When I click on the button, nothing happens. The AL does fire, according
> to the logs.
>
>
>
> If I change the OPEN-URL to http://www.msn.com, it works. The button
> opens up MSN in a new browser window.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, October 10, 2014 8:45 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> **
>
> Keith,
>
> We would need a bit more information, such as 'What happens' when you
> trythere should be no difference between an external and an internal
> web/document, as long as you are using the properly formatted url.
>
>
>
> Have you run logs, what do they show.
>
>
>
> On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> Is there a way to open an internal document via the
> PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked
> but now I cannot get it to open a URL unless it’s an external website. If I
> try to open an internal link, the link appears to do nothing. Essentially,
> I am trying to achieve a link to a dynamic document repository. If there’s
> another way to do it, then I am all ears. I’ve tried multiple browsers but
> with the same results.
>
>
>
> Stuff:
>
> ARS 8.1
>
> MT 8.1
>
> Linux/Oracle backend.
>
>
>
>
>
> Thanks,
>
>
>
> *Keith Sinclair*
>
> *Remedy Development*
>
> *ShopperTrak  Chicago USA*
>
> O:  312.676.8289 |  M:  630.946.4744
>
> *ksincl...@shoppertrak.com * | @shoppertrak
>
> www.shoppertrak.com
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>

Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

2014-10-10 Thread Arner, Todd

Great Lakes respects the privacy of its customers and business partners and
thus has implemented solutions to protect sensitive information. This is a
secure message from Great Lakes that may contain sensitive information. To
view your secure message, open the attachment to this message. The first time
you receive a secure message from Great Lakes you will be required to create an
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will require you to authenticate prior to opening the message. If you are
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___
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Title: Proofpoint Encryption
**

More Info
Disclaimer: The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender.
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_ARSlist: "Where the Answers Are" and have been for 20 years_

Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

2014-10-10 Thread Arner, Todd

Sorry looks like our system wants to send my reply securely………..

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Arner, Todd
Sent: Friday, October 10, 2014 3:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
[cid:image001.gif@01CFE49C.95A31DC0]

[cid:image002.gif@01CFE49C.95A31DC0]

Great Lakes respects the privacy of its customers and business partners and 
thus has implemented solutions to protect sensitive information. This is a 
secure message from Great Lakes that may contain sensitive information. To view 
your secure message, open the attachment to this message. The first time you 
receive a secure message from Great Lakes you will be required to create an 
account and password. Subsequent secure message deliveries from Great Lakes 
will require you to authenticate prior to opening the message.

If you are viewing this from a mobile device, click

here
 to read your message on your mobile device. The mobile link expires on 
2014-11-09 14:09 CST

More Info

Disclaimer: The information contained in this communication may be 
confidential, is intended only for the use of the recipient(s) named above, and 
may be legally privileged. If the reader of this message is not the intended 
recipient, you are hereby notified that any dissemination, distribution, or 
copying of this communication, or any of its contents, is strictly prohibited. 
If you have received this communication in error, please notify the sender 
immediately and destroy or delete the original message and any copy of it from 
your computer system.

For questions about your student loans, contact us at (800) 236-4300. For 
technical questions about this secure email, call (866) 227-8928.

Secured by Proofpoint Encryption, Copyright © 2009-2012 Proofpoint, Inc. All 
rights reserved.

_ARSlist: "Where the Answers Are" and have been for 20 years_

--
The information contained in this communication may be confidential, is 
intended only for the use of the recipient(s) named above, and may be protected 
under state or federal law. If the reader of this message is not the intended 
recipient, you are hereby notified that any dissemination, distribution, or 
copying of this communication, or any of its contents, is strictly prohibited. 
If you have received this communication in error, please forward the 
communication to no...@glhec.org immediately and destroy or delete the original 
message and any copy of it from your computer system. If you have any questions 
concerning this message, please contact the sender.

___
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"Where the Answers Are, and have been for 20 years"

Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

2014-10-10 Thread Arner, Todd

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Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

2014-10-10 Thread William Rentfrow

Disclaimer: I haven't messed around with this for a while, so it might take 
some tinkering.

Stuff below taken from here:

http://stackoverflow.com/questions/4679756/show-a-pdf-files-in-users-browser-via-php-perl

If you have PHP on your web server you can directly display a PDF doing 
something like this:




William Rentfrow
wrentf...@stratacominc.com
Office: 715-204-3061 or 701-232-5697x25
Cell: 715-498-5056

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood
Sent: Friday, October 10, 2014 1:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
The last thing I want to do is muddy the issue, but this rings a faint bell 
about browser security.

It has been awhile and I can't recall the specifics, but maybe it will jog 
someone else's memory. It was something about trying to open a file on a local 
path that the browser (by default) viewed as malicious activity and either did 
nothing, or 404'd as a result.

It may not be applicable, but just in case.

-JDHood

On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Using the URL directly in Chrome does work, also in IE. However, trying to call 
it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me 
nuts…

Logs still are showing that AL fired:

ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View 
- Fri Oct 10 2014 12:25:25 PM ms 271
True actions:
action 0
Run Process: PERFORM-ACTION-OPEN-URL 
\\pwfil01\Public\IT HD\DocTest\S80039514.pdf
ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - 
Fri Oct 10 2014 12:25:25 PM ms 271
EVENT End:- Button/Menu Field |  Site Other(536870948)  | 
ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:25:25 PM


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 11:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
I just used the following url in chrome

file://server/share/something.log

if you try to specify the url in question, does it open manually?  What does 
the log show?

On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Never mind, I stand corrected. This will work in the client tool but I cannot 
get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome 
opens up a blank window. All browser settings have been reset back to stock and 
pop up blockers are completely off.

From: Sinclair, Keith
Sent: Friday, October 10, 2014 10:27 AM
To: arslist@ARSLIST.ORG
Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

I agree with Fred, as well.

Looks like the “file://” did the trick. I had forgotten that was an option for 
browsers. Now my battle is for the file location folder permissions as I tried 
it on a publicly accessible network directory/file and was able to open it, but 
not my original document.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 9:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
I agree with Fred

On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL 
\\NETWORK\Public\Site Management\Site 
Documents\$Site ID$.pdf.

When I click on the button, nothing happens. The AL does fire, according to the 
logs.

If I change the OPEN-URL to http://www.msn.com, it works. The button opens up 
MSN in a new browser window.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 8:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
Keith,
We would need a bit more information, such as 'What happens' when you 
trythere should be no difference between an external and an internal 
web/document, as long as you are using the properly formatted url.

Have you run logs, what do they show.

On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL 
command? I have used this in the past and it worked but now I cannot get it to 
open a URL unless it’s an external website. If I try to open an internal link, 
the link appears to do nothing. Essentially, I am trying to achieve a link to a 
dynamic document repository. If there’s another way to do it, then I am all 
ears. I’ve tried multiple brows

Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

Why not just add the URL to a line of text on a button?

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow
Sent: Friday, October 10, 2014 3:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
Disclaimer: I haven't messed around with this for a while, so it might take 
some tinkering.

Stuff below taken from here:

http://stackoverflow.com/questions/4679756/show-a-pdf-files-in-users-browser-via-php-perl

If you have PHP on your web server you can directly display a PDF doing 
something like this:

William Rentfrow
wrentf...@stratacominc.com
Office: 715-204-3061 or 701-232-5697x25
Cell: 715-498-5056

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood
Sent: Friday, October 10, 2014 1:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
The last thing I want to do is muddy the issue, but this rings a faint bell 
about browser security.

It has been awhile and I can't recall the specifics, but maybe it will jog 
someone else's memory. It was something about trying to open a file on a local 
path that the browser (by default) viewed as malicious activity and either did 
nothing, or 404'd as a result.

It may not be applicable, but just in case.

-JDHood

On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Using the URL directly in Chrome does work, also in IE. However, trying to call 
it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me 
nuts…

Logs still are showing that AL fired:

ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View 
- Fri Oct 10 2014 12:25:25 PM ms 271
True actions:
action 0
Run Process: PERFORM-ACTION-OPEN-URL 
\\pwfil01\Public\IT HD\DocTest\S80039514.pdf
ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - 
Fri Oct 10 2014 12:25:25 PM ms 271
EVENT End:- Button/Menu Field |  Site Other(536870948)  | 
ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:25:25 PM

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 11:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

**
I just used the following url in chrome

file://server/share/something.log

if you try to specify the url in question, does it open manually?  What does 
the log show?

On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Never mind, I stand corrected. This will work in the client tool but I cannot 
get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome 
opens up a blank window. All browser settings have been reset back to stock and 
pop up blockers are completely off.

From: Sinclair, Keith
Sent: Friday, October 10, 2014 10:27 AM
To: arslist@ARSLIST.ORG
Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site

I agree with Fred, as well.

Looks like the “file://” did the trick. I had forgotten that was an option for 
browsers. Now my battle is for the file location folder permissions as I tried 
it on a publicly accessible network directory/file and was able to open it, but 
not my original document.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 9:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
I agree with Fred

On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL 
\\NETWORK\Public\Site Management\Site 
Documents\$Site ID$.pdf.

When I click on the button, nothing happens. The AL does fire, according to the 
logs.

If I change the OPEN-URL to http://www.msn.com, it works. The button opens up 
MSN in a new browser window.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ 
LongWing
Sent: Friday, October 10, 2014 8:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
Keith,
We would need a bit more information, such as 'What happens' when you 
trythere should be no difference between an external and an internal 
web/document, as long as you are using the properly formatted url.

Have you run logs, what do they show.

On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith 
mailto:ksincl...@shoppertrak.com>> wrote:
**
Is there a way to open an internal document via

Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site