Atrium Integrator Spoon Tool Guide
Hi, I am trying to use Spoon tool to configure the AI Job, could you please share the guide document with sample Job transformation. -- C.Pandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.1 to 7.76.04 version on Window 2012 R2 Server.
Hi, Did you do as I suggested and check that you are running the installer from a folder named Disk1? Best Regards - Misi, RRR AB, http://rrr.se Hi Vivek, I tried cleaning up the temp folder and retried the installation but still no luck and got the error message. Karthick S On Fri, Mar 27, 2015 at 4:23 AM, Patil, Vivek vivek_pa...@bmc.com wrote: ** The error insert new media may come if installer is not getting extracted in %TEMP% Can you clean the %TEMP% location and retry ?? Thanks, Vivek *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Karthick S *Sent:* Thursday, March 26, 2015 5:22 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Upgrading from 7.1 to 7.76.04 version on Window 2012 R2 Server. ** Hi Misi, Issue fixed now. I found the issue, the DB instance name was provided incorrectly and that caused the issue. Now got a new problem. I have gone through the step successfully and now this issue happened. I tried navigating to the setup file but no luck. [image: Inline image 1] On Thu, Mar 26, 2015 at 9:36 AM, Misi Mladoniczky m...@rrr.se wrote: Hi, Where I am at I have no access to a 7.1 server to test the exact behavior of the installer, but it seems like the installer is not picking up the previous installation on this machine. Or are you installing 7.6.04 on a new machine against an old 7.1 database instance? Have you verified the OS/DB-client versions for 7.1 and 7.6.04? Contact support. Or install a clean 7.1 system and do a 7.6.04 upgrade on that system. This will show you how it should behave. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi All, i have tried all the options i can. Please advise. 1. I checked the AR System Server DB Port with DB team and they verified it 1433. 2. I tried the Aradmin and Sa to check whether i'm able to login into SQL mgt studio and it was successful. 3. After providing the AR System Server Instance name and DB Name, then proceeded further and i got a screen to provide DBMS administrator information, i tried both sa and aradmin after that i received that error message screen. 4. I didn't get any screen option to select Upgrade or Overwrite. On Thu, Mar 26, 2015 at 12:32 AM, Misi Mladoniczky m...@rrr.se wrote: ** I think that all needed credentials for the db should be picked up by the installer. Were you prompted for upgrade or overwrite, and did you choose upgrade? /Misi from my Android On March 25, 2015 12:10:14 PM CET, Karthick S karthick...@gmail.com wrote: ** Hi Sandeep, Thanks for the reply, even i tried aradmin. No luck. Karthick On Wednesday, 25 March 2015, Sandeep Pandey sandeep.rem...@gmail.com wrote: ** Dear Karthick, Looks like db user SA you are using may be incorrect. Try with aradmin db user. Regards, Sandeep Pandey On Wed, Mar 25, 2015 at 12:27 PM, Karthick S karthick...@gmail.com wrote: ** Hi All, When I tried for Remedy Upgrade from 7.1 to 7.6.04, I received the below error message. Please advise on this. Windows 2013 R2 Server Database SQL 2005 (While Upgrading we are pointing to old DB) Installed JRE and JDK successfully. DEP configured. Regards, Karthick S _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- *Thanks and Regards,* *Karthick S* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- *Thanks and Regards,* *Karthick S* _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- *Thanks and Regards,* *Karthick S* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Remeedy on Windows 8
Its absolutely fine with Windows 8.1 64 bit.. I have done complete set up of ARS, CMDB, ITSM, SRM and SLM all 8.1.02 versions. All are working fine. On Mon, Mar 16, 2015 at 7:02 PM, tristan.rop...@t-online.de tristan.rop...@t-online.de wrote: ** Hi, I know the compatiible matrix for the ITSM 8.1. Nevertheless i want to ask you, if there is a possibility to install ITSM Suite on Windows 8.1, 64 Bit. Cheers Tristan _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
Here is the appx time taken for my setup. all 8.1.02 set up ARS ~ 2 Hrs CMDB ~ 2 Hrs ITSM ~ 3-4 Hours SRM ~ 2 Hours SLM ~ 1.5 Hours Syed On Mon, Mar 9, 2015 at 6:17 PM, Tanner, Doug doug.tan...@compass-usa.com wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List – *If you have installed ITSM 8.1.2 – How long did the install take?* P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug *|**Doug Tanner **| *Enterprise Workflow Applications *|* *|*Compass Group *| *2400 Yorkmont Rd, Charlotte, NC 28217 *|* *| *(*w*) +1.704.328.3178 *| *(*m*) +1.980.230.8563 *|* *| *www.cgnad.com *|*why Compass? http://www.worldofcompass.com/video/* |* This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Atrium Integrator Spoon Tool Guide
If you want to dig more about it,you can refer pentaho wiki -Original Message- From: Pierson, Shawn shawn.pier...@energytransfer.com Sent: 27-03-2015 05:16 PM To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG Subject: Re: Atrium Integrator Spoon Tool Guide ** You should be able to find what you need from the link below. Click on the first link that gets displayed. It even has a Youtube video demonstrating how to create an import job from a spreadsheet to get you started. http://lmgtfy.com/?q=site%3Adocs.bmc.com+atrium+integrator+spoon Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pandi C Sent: Friday, March 27, 2015 1:27 AM To: arslist@ARSLIST.ORG Subject: Atrium Integrator Spoon Tool Guide ** Hi, I am trying to use Spoon tool to configure the AI Job, could you please share the guide document with sample Job transformation. -- C.Pandi _ARSlist: Where the Answers Are and have been for 20 years_ Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Atrium Integrator Spoon Tool Guide
You should be able to find what you need from the link below. Click on the first link that gets displayed. It even has a Youtube video demonstrating how to create an import job from a spreadsheet to get you started. http://lmgtfy.com/?q=site%3Adocs.bmc.com+atrium+integrator+spoon Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pandi C Sent: Friday, March 27, 2015 1:27 AM To: arslist@ARSLIST.ORG Subject: Atrium Integrator Spoon Tool Guide ** Hi, I am trying to use Spoon tool to configure the AI Job, could you please share the guide document with sample Job transformation. -- C.Pandi _ARSlist: Where the Answers Are and have been for 20 years_ Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Is it possible to pass data from a Change Request to a System variable?
Fred/LJ, FYI, ITSM has a variable concept within the Task Management System (i.e. Change and Incident Tasks). They allow data to be passed between records. Often they are used in automation (BladeLogic uses them in its integratio I think). https://docs.bmc.com/docs/display/public/change81/Variable+templates *Variable templates* are the registration records that the task administrator creates and defines for variables in TMS. *Variables* are pieces of data (for example, in a change request or an entry in the parent object) that are passed to and from task groups and tasks, and into flows in TMS. This information can be recorded and used as the basis for making decisions in qualifications or as input for other tasks, task groups, and flows. Variable data can be generated automatically, or it can be supplied manually by resources working on the task. In the definition stage, the task administrator creates variable templates that are used for mapping in to or out of fields. Then, during the execution stage, these variables exchange data between the task group, task, or flow at runtime. You can register any piece of information as a variable template. You give it a name and assign it a default value, if needed. Like you guys I am a custom developer but I have also dabbled in ITSM the last few years. Jason On Thu, Mar 26, 2015 at 9:26 AM, Danaceau, Chris chris.danac...@finra.org wrote: ** Not trying to get system variables from the OS, rather trying to initialize a system variable template with data from the parent Change Request. -- Thank You, Chris Danaceau FINRA 240-386-6728 (desk) 301-367-8949 (cell) Remedy FAQ http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Grooms, Frederick W *Sent:* Wednesday, March 25, 2015 3:38 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Is it possible to pass data from a Change Request to a System variable? ** In a filter a simple Set Fields with PROCESS action can get an environment variable from the server On Windows $PROCESS$ cmd /c echo %VARIABLE% On Unix/Linux $PROCESS$ echo $VARIABLE i.e. To get the TEMP location In a set fields action set a character field to $PROCESS$ cmd /c echo %TEMP% NOTE: You may then have to do a replace on the field to remove the return at the end (Some versions of *nix will allow you to do echo –n $VARIABLE which will output without the trailing newline) Fred *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Wednesday, March 25, 2015 2:14 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Is it possible to pass data from a Change Request to a System variable? ** Chris, Write a batch file/perl script/your favorite language that will get the variable and it's value and put it in the output of the script. Put the script on all of your environments. Create a filter that does a set-field run-process that populates a field with the output from that script, then do whatever you want with the output :) On Wed, Mar 25, 2015 at 1:03 PM, Danaceau, Chris wrote: ** I want to use the environment (when Dev) to bypass certain tasks. Thought maybe a system variable would do this, but I can’t see how to populate it from data on the parent Change.Not much guidance for this in the documentation. I can map it INTO a task, but cannot figure out how to populated it. -- Thank You, Chris Danaceau FINRA 240-386-6728 (desk) 301-367-8949 (cell) Remedy FAQ http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ Confidentiality Notice:: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this e-mail, its attachments, and any copies of it immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice:: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized
Re: OT: The list has been quiet, Just saying Happy Friday.
We can't wait to be ashamed of what you will do this weekend either. Make it memorable. On Mar 27, 2015, at 12:09 PM, Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.com wrote: It's Friday! I can't wait to be ashamed of what I do this weekend. Howard Richter, Senior Remedy Administrator _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Is it possible to pass data from a Change Request to a System variable?
Interesting :) On Mar 27, 2015 9:53 AM, Jason Miller jason.mil...@gmail.com wrote: ** Fred/LJ, FYI, ITSM has a variable concept within the Task Management System (i.e. Change and Incident Tasks). They allow data to be passed between records. Often they are used in automation (BladeLogic uses them in its integratio I think). https://docs.bmc.com/docs/display/public/change81/Variable+templates *Variable templates* are the registration records that the task administrator creates and defines for variables in TMS. *Variables* are pieces of data (for example, in a change request or an entry in the parent object) that are passed to and from task groups and tasks, and into flows in TMS. This information can be recorded and used as the basis for making decisions in qualifications or as input for other tasks, task groups, and flows. Variable data can be generated automatically, or it can be supplied manually by resources working on the task. In the definition stage, the task administrator creates variable templates that are used for mapping in to or out of fields. Then, during the execution stage, these variables exchange data between the task group, task, or flow at runtime. You can register any piece of information as a variable template. You give it a name and assign it a default value, if needed. Like you guys I am a custom developer but I have also dabbled in ITSM the last few years. Jason On Thu, Mar 26, 2015 at 9:26 AM, Danaceau, Chris chris.danac...@finra.org wrote: ** Not trying to get system variables from the OS, rather trying to initialize a system variable template with data from the parent Change Request. -- Thank You, Chris Danaceau FINRA 240-386-6728 (desk) 301-367-8949 (cell) Remedy FAQ http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Grooms, Frederick W *Sent:* Wednesday, March 25, 2015 3:38 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Is it possible to pass data from a Change Request to a System variable? ** In a filter a simple Set Fields with PROCESS action can get an environment variable from the server On Windows $PROCESS$ cmd /c echo %VARIABLE% On Unix/Linux $PROCESS$ echo $VARIABLE i.e. To get the TEMP location In a set fields action set a character field to $PROCESS$ cmd /c echo %TEMP% NOTE: You may then have to do a replace on the field to remove the return at the end (Some versions of *nix will allow you to do echo –n $VARIABLE which will output without the trailing newline) Fred *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Wednesday, March 25, 2015 2:14 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Is it possible to pass data from a Change Request to a System variable? ** Chris, Write a batch file/perl script/your favorite language that will get the variable and it's value and put it in the output of the script. Put the script on all of your environments. Create a filter that does a set-field run-process that populates a field with the output from that script, then do whatever you want with the output :) On Wed, Mar 25, 2015 at 1:03 PM, Danaceau, Chris wrote: ** I want to use the environment (when Dev) to bypass certain tasks. Thought maybe a system variable would do this, but I can’t see how to populate it from data on the parent Change.Not much guidance for this in the documentation. I can map it INTO a task, but cannot figure out how to populated it. -- Thank You, Chris Danaceau FINRA 240-386-6728 (desk) 301-367-8949 (cell) Remedy FAQ http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ Confidentiality Notice:: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this e-mail, its attachments, and any copies of it immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice:: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination,
OT: The list has been quiet, Just saying Happy Friday.
It's Friday! I can't wait to be ashamed of what I do this weekend. Howard Richter, Senior Remedy Administrator ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.1 to 7.76.04 version on Window 2012 R2 Server.
Hi Misi, As suggested by you i have verified the installer from Disk 1 and it looks fine. Even i tried downloading the setup file again from the BMC site and ran the installer again but no luck. Then i downloaded base version of 7.6.04 SP1 and tried but still the same message. On Fri, Mar 27, 2015 at 6:10 PM, Misi Mladoniczky m...@rrr.se wrote: Hi, Did you do as I suggested and check that you are running the installer from a folder named Disk1? Best Regards - Misi, RRR AB, http://rrr.se Hi Vivek, I tried cleaning up the temp folder and retried the installation but still no luck and got the error message. Karthick S On Fri, Mar 27, 2015 at 4:23 AM, Patil, Vivek vivek_pa...@bmc.com wrote: ** The error insert new media may come if installer is not getting extracted in %TEMP% Can you clean the %TEMP% location and retry ?? Thanks, Vivek *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Karthick S *Sent:* Thursday, March 26, 2015 5:22 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Upgrading from 7.1 to 7.76.04 version on Window 2012 R2 Server. ** Hi Misi, Issue fixed now. I found the issue, the DB instance name was provided incorrectly and that caused the issue. Now got a new problem. I have gone through the step successfully and now this issue happened. I tried navigating to the setup file but no luck. [image: Inline image 1] On Thu, Mar 26, 2015 at 9:36 AM, Misi Mladoniczky m...@rrr.se wrote: Hi, Where I am at I have no access to a 7.1 server to test the exact behavior of the installer, but it seems like the installer is not picking up the previous installation on this machine. Or are you installing 7.6.04 on a new machine against an old 7.1 database instance? Have you verified the OS/DB-client versions for 7.1 and 7.6.04? Contact support. Or install a clean 7.1 system and do a 7.6.04 upgrade on that system. This will show you how it should behave. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi All, i have tried all the options i can. Please advise. 1. I checked the AR System Server DB Port with DB team and they verified it 1433. 2. I tried the Aradmin and Sa to check whether i'm able to login into SQL mgt studio and it was successful. 3. After providing the AR System Server Instance name and DB Name, then proceeded further and i got a screen to provide DBMS administrator information, i tried both sa and aradmin after that i received that error message screen. 4. I didn't get any screen option to select Upgrade or Overwrite. On Thu, Mar 26, 2015 at 12:32 AM, Misi Mladoniczky m...@rrr.se wrote: ** I think that all needed credentials for the db should be picked up by the installer. Were you prompted for upgrade or overwrite, and did you choose upgrade? /Misi from my Android On March 25, 2015 12:10:14 PM CET, Karthick S karthick...@gmail.com wrote: ** Hi Sandeep, Thanks for the reply, even i tried aradmin. No luck. Karthick On Wednesday, 25 March 2015, Sandeep Pandey sandeep.rem...@gmail.com wrote: ** Dear Karthick, Looks like db user SA you are using may be incorrect. Try with aradmin db user. Regards, Sandeep Pandey On Wed, Mar 25, 2015 at 12:27 PM, Karthick S karthick...@gmail.com wrote: ** Hi All, When I tried for Remedy Upgrade from 7.1 to 7.6.04, I received the below error message. Please advise on this. Windows 2013 R2 Server Database SQL 2005 (While Upgrading we are pointing to old DB) Installed JRE and JDK successfully. DEP configured. Regards, Karthick S _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- *Thanks and Regards,* *Karthick S* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- *Thanks and Regards,* *Karthick S* _ARSlist: Where the Answers Are and have
