Re: How populate a table in a form with data from other form

[Deepak Pathak]

Did you try to refresh the Tree / table after the form is loaded ?

On Wed, May 27, 2015 at 3:57 PM, Ben Chernys <
ben.cher...@softwaretoolhouse.com> wrote:

> **
>
> The AP stuff predates ITSM and is independent of ITSM.  I expect you want
> the value of the request id.  Try AppRequest=$1$
>
>
>
> Cheers,
>
> Ben Chernys
> Senior Software Architect
> [image: logoSthInc-sm]
>
> Canada / Deutschland
> Mobile:  +49 171 380 2329GMT + 1 + [ DST ]
> Email:   ben.cher...@softwaretoolhouse.com
> Web: www.softwaretoolhouse.com
>
> We are a BMC Technology Alliance Partner
>
>
>
>
>
> Check out Software Tool House's free Diary Editor and our  Freebies
> Section for ITSM Forms and Fields spreadsheet.
>
> *Meta-Update**,* our premium ARS Data tool, lets you automate your
> imports, migrations, *in no time at all*, without programming, without
> staging forms, without merge workflow.
>
>
>
> *Meta-Archive* does ITSM Archiving your way: with your forms and your
> multi-tenant rules, treating each root request as the tree of data and
> forms that it is it is.
>
>
>
> Pre ITSM 7.6.04?  Clarify?  Roll your own?  No problem!
>
> You can keep your valuable data!
>
>
> http://www.softwaretoolhouse.com/
>
>
>
>
>
>
>
>
>
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Pamela Morales
> Sent: May-27-15 12:02
> To: arslist@ARSLIST.ORG
> Subject: How populate a table in a form with data from other form
>
>
>
> Hi everyone,
>
>
>
>
>
> I need help!!
>
>
>
> I'm adding a tab on CHG:Infrastructure Change on which should display a
> table with data from AP:Question-Comment-Info.
>
>
>
> The search criteria is AppRequest=$Infrastructure Change ID$, this should
> display a list of the registers that met the qualification.
>
>
>
> But it is not displaying nothing...
>
>
>
> Please your help
>
>
>
> Best Regards
>
>
>
> Pamela
>
>
>
>
> ___
>
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the
> Answers Are, and have been for 20 years"
>
>
>
>
>
> -
>
> No virus found in this message.
>
> Checked by AVG - www.avg.com
>
> Version: 2015.0.5941 / Virus Database: 4354/9879 - Release Date: 05/27/15
>
>
>
>
>
> -
>
> No virus found in this message.
>
> Checked by AVG - www.avg.com
>
> Version: 2015.0.5941 / Virus Database: 4342/9808 - Release Date: 05/18/15
> Internal Virus Database is out of date.
> _ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: How populate a table in a form with data from other form

[Ben Chernys]

The AP stuff predates ITSM and is independent of ITSM.  I expect you want the 
value of the request id.  Try AppRequest=$1$




Cheers,

Ben Chernys
Senior Software Architect
logoSthInc-sm

Canada / Deutschland
Mobile:  +49 171 380 2329GMT + 1 + [ DST ]
Email: 
ben.cher...@softwaretoolhouse.com
Web:   www.softwaretoolhouse.com

We are a BMC Technology Alliance Partner





Check out Software Tool House's free Diary Editor and our  Freebies Section 
for ITSM Forms and Fields spreadsheet.

Meta-Update, our premium ARS Data tool, lets you automate your imports, 
migrations, in no time at all, without programming, without staging forms, 
without merge workflow.



Meta-Archive does ITSM Archiving your way: with your forms and your 
multi-tenant rules, treating each root request as the tree of data and forms 
that it is it is.



Pre ITSM 7.6.04?  Clarify?  Roll your own?  No problem!

You can keep your valuable data!


  http://www.softwaretoolhouse.com/











-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pamela Morales
Sent: May-27-15 12:02
To: arslist@ARSLIST.ORG
Subject: How populate a table in a form with data from other form



Hi everyone,





I need help!!



I'm adding a tab on CHG:Infrastructure Change on which should display a table 
with data from AP:Question-Comment-Info.



The search criteria is AppRequest=$Infrastructure Change ID$, this should 
display a list of the registers that met the qualification.



But it is not displaying nothing...



Please your help



Best Regards



Pamela



___

UNSUBSCRIBE or access ARSlist Archives at   
www.arslist.org "Where the Answers Are, and have been for 20 years"





-

No virus found in this message.

Checked by AVG -   www.avg.com

Version: 2015.0.5941 / Virus Database: 4354/9879 - Release Date: 05/27/15





-

No virus found in this message.

Checked by AVG -   www.avg.com

Version: 2015.0.5941 / Virus Database: 4342/9808 - Release Date: 05/18/15 
Internal Virus Database is out of date.


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


smime.p7s
Description: S/MIME cryptographic signature

How populate a table in a form with data from other form

[Pamela Morales]

Hi everyone,


I need help!!

I'm adding a tab on CHG:Infrastructure Change on which should display a table 
with data from AP:Question-Comment-Info. 

The search criteria is AppRequest=$Infrastructure Change ID$, this should 
display a list of the registers that met the qualification.

But it is not displaying nothing...

Please your help

Best Regards

Pamela

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Tip message showing in + fields - RESOLVED

[laurent matheo]

Nice ^_^

On 27 May, 2015,at 07:47 PM, Atul Vohra  wrote:


**


Laurent  - Worked for me too

THANKS

Atul

 

 


 Original Message 
Subject: Re: Tip message showing in + fields
From: "laurent matheo" 
Date: Wed, May 27, 2015 10:33 am
To: arslist@ARSLIST.ORG
--

> Well I just tested in ARS 9 and you can:
> 2015-05-27_16-29-14.png
>
> Since my people had the locale "en_US" in "AR System User Preference" I had 
to do this:
> -> Stop Tomcat,
> -> Modify entries in files "LocalizedMessages.js" and "LocalizedMessages_en_US.js" in folder 
"/arsys/resources/standard/javascript/" folder (I guess you don't actually need to change 
"LocalizedMessages.js"):
> 2015-05-27_16-31-57.png
> 2015-05-27_16-32-24.png
> -> Start Tomcat,
> -> Empty your web browser cache,
>
> 
>
> On 27 May, 2015,at 03:59 PM, Atul Vohra  wrote:
>
>> **
>>
>> Hi
>> Checked LocalizedMessages.js file and that does not control this message as 
I believe it listed error messages only.
>>
>>
>>
>> FYI spoke to BMC last evening and was told this is hard-coded and can't be 
changed.
>>
>>
>>
>> Atul
>>
>>  Original Message 
>> Subject: Re: Tip message showing in + fields
>>
From: "laurent matheo" 
>> Date: Wed, May 27, 2015 6:13 am
>> To: arslist@ARSLIST.ORG
>> --
>>
>> > Hi Atul :)
>> >
>> > Try mid-tier side.
>> >
>> > It shoud be in file "LocalizedMessages.js" in (for me):
>> > "/ARSystem/midtier/resources/standard/LocalizedMessages.js"
>> > So maybe for you:
>> > "/arsys/resources/standard/LocalizedMessages.js"
>> >
>> > You also have them in the "standard_noopt" folder which is "just" a 
version with the carriage returns but it will give you an idea of the string format.
>> > "/ARSystem/midtier/resources/standard_noopt/LocalizedMessages.js"
>> > "/arsys/resources/standard_noopt/LocalizedMessages.js"
>> > "No Suggestion was found" : "No suggestion was found",
>> >
>> > So it should be like:
>> > "key" : "value",
>> > you need to change the "value" part of the array if you want to change the 
message I guess.
>> >
>> > This is for English. If you want to change the messages for other locales, 
check the LocalizedMessages_xx_yy.js files.
>> >
>> > Best regards.
>> >
>> >
>> > Laurent.
>> >
>> >
>> >
>> > On 26 May, 2015,at 09:19 PM, Atul Vohra  
wrote:
>> >
>> > **
>> > Image attached. Thanks
>> > Atul
>> >  Original Message 
>> > Subject: Re: Tip message showing in + fields
>> >
>>
From: "LJ LongWing" 
>> > Date: Tue, May 26, 2015 3:04 pm
>> > To: arslist@ARSLIST.ORG
>> > --
>> >
>> >> Atul,
>> >> Gmail seems to have stripped your screen shot...you might want to provide
>> >> it as plain text, or try it again as an attachment.
>> >>
>> >> On Tue, May 26, 2015 at 1:01 PM, Atul Vohra 
>> >> wrote:
>> >>
>> >>> **
>> >>>
>> >>> Hi
>> >>>
>> >>> We are on ARS 7.6.04 (linux, Oracle 11.x)
>> >>>
>> >>> [IMAGE REMOVED]
>> >>>
>> >>> We want to modify the above message to something like “No Suggestion was
>> >>> found related to above Parent. Press Enter for Search window.”
>> >>>
>> >>> The question is the location of this message to change it. Is it one
>> >>> message stored in a Form used by all occurrences of such fields, across
>> >>> Change, Task, Incident, etc.?
>> >>>
>> >>> Or does it appear in dozens of places in various Workflow?
>> >>>
>> >>>
>> >>>
>> >>> Appreciate the help
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>> Thanks
>> >>>
>> >>> Atul
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>>
>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>> >>
>> >> 
___
>> >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> >> "Where the Answers Are, and have been for 20 years"
>> >>
>> > _ARSlist: "Where the Answers Are" and have been for 20 years_
>> > 
___
>> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> > "Where the Answers Are, and have been for 20 years"
>> >
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
> 
___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>
_ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Tip message showing in + fields

[Atul Vohra]

True. :-)

 Original Message 

Subject: Re: Tip message showing in + fields

From: "LJ LongWing" 

Date: Wed, May 27, 2015 8:50 am

To: arslist@ARSLIST.ORG

--



> Atul,

> There is 'can't be changed', and then there is 'shouldn't be

> changed'BMC might say one thing when they should say the otheras

> Laurent points out...they said can't, but they should have said 'we don't

> recommend you customizing these files' :)

>

> On Wed, May 27, 2015 at 7:59 AM, Atul Vohra 

> wrote:

>

>> **

>>

>> Hi

>>

>> Checked LocalizedMessages.js file and that does not control this message as 
>> I believe it listed error messages only.

>>

>>

>>

>> FYI spoke to BMC last evening and was told this is hard-coded and can't be

>> changed.

>>

>>

>>

>> Atul

>>

>>  Original Message 

>> Subject: Re: Tip message showing in + fields

>>

From: "laurent matheo" 

>> Date: Wed, May 27, 2015 6:13 am

>> To: arslist@ARSLIST.ORG

>> --

>>

>>

>> > Hi Atul :)

>> >

>> > Try mid-tier side.

>> >

>> > It shoud be in file "LocalizedMessages.js" in (for me):

>> > "/ARSystem/midtier/resources/standard/LocalizedMessages.js"

>> > So maybe for you:

>> > "/arsys/resources/standard/LocalizedMessages.js"

>> >

>> > You also have them in the "standard_noopt" folder which is "just" a

>> version with the carriage returns but it will give you an idea of the

>> string format.

>> > "/ARSystem/midtier/resources/standard_noopt/LocalizedMessages.js"

>> > "/arsys/resources/standard_noopt/LocalizedMessages.js"

>> > "No Suggestion was found" : "No suggestion was found",

>> >

>> > So it should be like:

>> > "key" : "value",

>> > you need to change the "value" part of the array if you want to change

>> the message I guess.

>> >

>> > This is for English. If you want to change the messages for other

>> locales, check the LocalizedMessages_xx_yy.js files.

>> >

>> > Best regards.

>> >

>> >

>> > Laurent.

>> >

>> >

>> >

>> > On 26 May, 2015,at 09:19 PM, Atul Vohra 

>> wrote:

>> >

>> > **

>> > Image attached. Thanks

>> > Atul

>> >  Original Message

>> 

>> > Subject: Re: Tip message showing in + fields

>> >

>>

From: "LJ LongWing" 

>> > Date: Tue, May 26, 2015 3:04 pm

>> > To: arslist@ARSLIST.ORG

>> >

>> --

>> >

>> >> Atul,

>> >> Gmail seems to have stripped your screen shot...you might want to

>> provide

>> >> it as plain text, or try it again as an attachment.

>> >>

>> >> On Tue, May 26, 2015 at 1:01 PM, Atul Vohra <

>> a...@protechsoftwareinc.com>

>> >> wrote:

>> >>

>> >>> **

>> >>>

>> >>> Hi

>> >>>

>> >>> We are on ARS 7.6.04 (linux, Oracle 11.x)

>> >>>

>> >>> [IMAGE REMOVED]

>> >>>

>> >>> We want to modify the above message to something like “No 
>> >>> Suggestion

>> was

>> >>> found related to above Parent. Press Enter for Search window.”

>> >>>

>> >>> The question is the location of this message to change it. Is it one

>> >>> message stored in a Form used by all occurrences of such fields, across

>> >>> Change, Task, Incident, etc.?

>> >>>

>> >>> Or does it appear in dozens of places in various Workflow?

>> >>>

>> >>>

>> >>>

>> >>> Appreciate the help

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>> Thanks

>> >>>

>> >>> Atul

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_

>> >>

>> >>

>> ___

>> >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

>> >> "Where the Answers Are, and have been for 20 years"

>> >>

>> > _ARSlist: "Where the Answers Are" and have been for 20 years_

>> >

>> ___

>> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

>> > "Where the Answers Are, and have been for 20 years"

>> >

>>

>> _ARSlist: "Where the Answers Are" and have been for 20 years_

>>

>

> ___

> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

> "Where the Answers Are, and have been for 20 years"

>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Tip message showing in + fields - RESOLVED

[Atul Vohra]

Laurent� - Worked for me too
THANKS
Atul
�
�
 Original Message 

Subject: Re: Tip message showing in + fields

From: "laurent matheo" 

Date: Wed, May 27, 2015 10:33 am

To: arslist@ARSLIST.ORG

--



> Well I just tested in ARS 9 and you can:

> 2015-05-27_16-29-14.png

>

> Since my people had the locale "en_US" in "AR System User Preference" I had 
> to do this:

> -> Stop Tomcat,

> -> Modify entries in files "LocalizedMessages.js" and 
> "LocalizedMessages_en_US.js" in folder 
> "/arsys/resources/standard/javascript/" folder (I guess you don't actually 
> need to change "LocalizedMessages.js"):

> 2015-05-27_16-31-57.png

> 2015-05-27_16-32-24.png

> -> Start Tomcat,

> -> Empty your web browser cache,

>

> 

>

> On 27 May, 2015,at 03:59 PM, Atul Vohra  wrote:

>

>> **

>>

>> Hi

>> Checked LocalizedMessages.js file and that does not control this message as 
>> I believe it listed error messages only.

>>

>>

>>

>> FYI spoke to BMC last evening and was told this is hard-coded and can't be 
>> changed.

>>

>>

>>

>> Atul

>>

>>  Original Message 

>> Subject: Re: Tip message showing in + fields

>>

From: "laurent matheo" 

>> Date: Wed, May 27, 2015 6:13 am

>> To: arslist@ARSLIST.ORG

>> --

>>

>> > Hi Atul :)

>> >

>> > Try mid-tier side.

>> >

>> > It shoud be in file "LocalizedMessages.js" in (for me):

>> > "/ARSystem/midtier/resources/standard/LocalizedMessages.js"

>> > So maybe for you:

>> > "/arsys/resources/standard/LocalizedMessages.js"

>> >

>> > You also have them in the "standard_noopt" folder which is "just" a 
>> > version with the carriage returns but it will give you an idea of the 
>> > string format.

>> > "/ARSystem/midtier/resources/standard_noopt/LocalizedMessages.js"

>> > "/arsys/resources/standard_noopt/LocalizedMessages.js"

>> > "No Suggestion was found" : "No suggestion was found",

>> >

>> > So it should be like:

>> > "key" : "value",

>> > you need to change the "value" part of the array if you want to change the 
>> > message I guess.

>> >

>> > This is for English. If you want to change the messages for other locales, 
>> > check the LocalizedMessages_xx_yy.js files.

>> >

>> > Best regards.

>> >

>> >

>> > Laurent.

>> >

>> >

>> >

>> > On 26 May, 2015,at 09:19 PM, Atul Vohra  
>> > wrote:

>> >

>> > **

>> > Image attached. Thanks

>> > Atul

>> >  Original Message 

>> > Subject: Re: Tip message showing in + fields

>> >

>>

From: "LJ LongWing" 

>> > Date: Tue, May 26, 2015 3:04 pm

>> > To: arslist@ARSLIST.ORG

>> > --

>> >

>> >> Atul,

>> >> Gmail seems to have stripped your screen shot...you might want to provide

>> >> it as plain text, or try it again as an attachment.

>> >>

>> >> On Tue, May 26, 2015 at 1:01 PM, Atul Vohra 

>> >> wrote:

>> >>

>> >>> **

>> >>>

>> >>> Hi

>> >>>

>> >>> We are on ARS 7.6.04 (linux, Oracle 11.x)

>> >>>

>> >>> [IMAGE REMOVED]

>> >>>

>> >>> We want to modify the above message to something like “No 
>> >>> Suggestion was

>> >>> found related to above Parent. Press Enter for Search window.”

>> >>>

>> >>> The question is the location of this message to change it. Is it one

>> >>> message stored in a Form used by all occurrences of such fields, across

>> >>> Change, Task, Incident, etc.?

>> >>>

>> >>> Or does it appear in dozens of places in various Workflow?

>> >>>

>> >>>

>> >>>

>> >>> Appreciate the help

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>> Thanks

>> >>>

>> >>> Atul

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>>

>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_

>> >>

>> >> ___

>> >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

>> >> "Where the Answers Are, and have been for 20 years"

>> >>

>> > _ARSlist: "Where the Answers Are" and have been for 20 years_

>> > ___

>> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

>> > "Where the Answers Are, and have been for 20 years"

>> >

>> _ARSlist: "Where the Answers Are" and have been for 20 years_

> ___

> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

> "Where the Answers Are, and have been for 20 years"

>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Ans

Re: Tip message showing in + fields

[LJ LongWing]

Atul,
There is 'can't be changed', and then there is 'shouldn't be
changed'BMC might say one thing when they should say the otheras
Laurent points out...they said can't, but they should have said 'we don't
recommend you customizing these files' :)

On Wed, May 27, 2015 at 7:59 AM, Atul Vohra 
wrote:

> **
>
> Hi
>
> Checked LocalizedMessages.js file and that does not control this message as I 
> believe it listed error messages only.
>
>
>
> FYI spoke to BMC last evening and was told this is hard-coded and can't be
> changed.
>
>
>
> Atul
>
>  Original Message 
> Subject: Re: Tip message showing in + fields
> From: "laurent matheo" 
> Date: Wed, May 27, 2015 6:13 am
> To: arslist@ARSLIST.ORG
> --
>
>
> > Hi Atul :)
> >
> > Try mid-tier side.
> >
> > It shoud be in file "LocalizedMessages.js" in (for me):
> > "/ARSystem/midtier/resources/standard/LocalizedMessages.js"
> > So maybe for you:
> > "/arsys/resources/standard/LocalizedMessages.js"
> >
> > You also have them in the "standard_noopt" folder which is "just" a
> version with the carriage returns but it will give you an idea of the
> string format.
> > "/ARSystem/midtier/resources/standard_noopt/LocalizedMessages.js"
> > "/arsys/resources/standard_noopt/LocalizedMessages.js"
> > "No Suggestion was found" : "No suggestion was found",
> >
> > So it should be like:
> > "key" : "value",
> > you need to change the "value" part of the array if you want to change
> the message I guess.
> >
> > This is for English. If you want to change the messages for other
> locales, check the LocalizedMessages_xx_yy.js files.
> >
> > Best regards.
> >
> >
> > Laurent.
> >
> >
> >
> > On 26 May, 2015,at 09:19 PM, Atul Vohra 
> wrote:
> >
> > **
> > Image attached. Thanks
> > Atul
> >  Original Message
> 
> > Subject: Re: Tip message showing in + fields
> >
> From: "LJ LongWing" 
> > Date: Tue, May 26, 2015 3:04 pm
> > To: arslist@ARSLIST.ORG
> >
> --
> >
> >> Atul,
> >> Gmail seems to have stripped your screen shot...you might want to
> provide
> >> it as plain text, or try it again as an attachment.
> >>
> >> On Tue, May 26, 2015 at 1:01 PM, Atul Vohra <
> a...@protechsoftwareinc.com>
> >> wrote:
> >>
> >>> **
> >>>
> >>> Hi
> >>>
> >>> We are on ARS 7.6.04 (linux, Oracle 11.x)
> >>>
> >>> [IMAGE REMOVED]
> >>>
> >>> We want to modify the above message to something like “No Suggestion
> was
> >>> found related to above Parent. Press Enter for Search window.”
> >>>
> >>> The question is the location of this message to change it. Is it one
> >>> message stored in a Form used by all occurrences of such fields, across
> >>> Change, Task, Incident, etc.?
> >>>
> >>> Or does it appear in dozens of places in various Workflow?
> >>>
> >>>
> >>>
> >>> Appreciate the help
> >>>
> >>>
> >>>
> >>>
> >>>
> >>> Thanks
> >>>
> >>> Atul
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_
> >>
> >>
> ___
> >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> >> "Where the Answers Are, and have been for 20 years"
> >>
> > _ARSlist: "Where the Answers Are" and have been for 20 years_
> >
> ___
> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> > "Where the Answers Are, and have been for 20 years"
> >
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: Tip message showing in + fields

[laurent matheo]

Well I just tested in ARS 9 and you can:
2015-05-27_16-29-14.png

Since my people had the locale "en_US" in "AR System User Preference" I had to 
do this:
-> Stop Tomcat,
-> Modify entries in files "LocalizedMessages.js" and "LocalizedMessages_en_US.js" in folder 
"/arsys/resources/standard/javascript/" folder (I guess you don't actually need to change 
"LocalizedMessages.js"):
2015-05-27_16-31-57.png
2015-05-27_16-32-24.png
-> Start Tomcat,
-> Empty your web browser cache,



On 27 May, 2015,at 03:59 PM, Atul Vohra  wrote:


**

Hi
Checked LocalizedMessages.js file and that does not control this message as I 
believe it listed error messages only.

 


FYI spoke to BMC last evening and was told this is hard-coded and can't be 
changed.

 


Atul

 Original Message 
Subject: Re: Tip message showing in + fields
From: "laurent matheo" 
Date: Wed, May 27, 2015 6:13 am
To: arslist@ARSLIST.ORG
--

> Hi Atul :)
>
> Try mid-tier side.
>
> It shoud be in file "LocalizedMessages.js" in (for me):
> "/ARSystem/midtier/resources/standard/LocalizedMessages.js"
> So maybe for you:
> "/arsys/resources/standard/LocalizedMessages.js"
>
> You also have them in the "standard_noopt" folder which is "just" a version 
with the carriage returns but it will give you an idea of the string format.
> "/ARSystem/midtier/resources/standard_noopt/LocalizedMessages.js"
> "/arsys/resources/standard_noopt/LocalizedMessages.js"
> "No Suggestion was found" : "No suggestion was found",
>
> So it should be like:
> "key" : "value",
> you need to change the "value" part of the array if you want to change the 
message I guess.
>
> This is for English. If you want to change the messages for other locales, 
check the LocalizedMessages_xx_yy.js files.
>
> Best regards.
>
>
> Laurent.
>
>
>
> On 26 May, 2015,at 09:19 PM, Atul Vohra  wrote:
>
> **
> Image attached. Thanks
> Atul
>  Original Message 
> Subject: Re: Tip message showing in + fields
>
From: "LJ LongWing" 
> Date: Tue, May 26, 2015 3:04 pm
> To: arslist@ARSLIST.ORG
> --
>
>> Atul,
>> Gmail seems to have stripped your screen shot...you might want to provide
>> it as plain text, or try it again as an attachment.
>>
>> On Tue, May 26, 2015 at 1:01 PM, Atul Vohra 
>> wrote:
>>
>>> **
>>>
>>> Hi
>>>
>>> We are on ARS 7.6.04 (linux, Oracle 11.x)
>>>
>>> [IMAGE REMOVED]
>>>
>>> We want to modify the above message to something like “No Suggestion was
>>> found related to above Parent. Press Enter for Search window.”
>>>
>>> The question is the location of this message to change it. Is it one
>>> message stored in a Form used by all occurrences of such fields, across
>>> Change, Task, Incident, etc.?
>>>
>>> Or does it appear in dozens of places in various Workflow?
>>>
>>>
>>>
>>> Appreciate the help
>>>
>>>
>>>
>>>
>>>
>>> Thanks
>>>
>>> Atul
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>> 
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>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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>>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> 
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>
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Re: Tip message showing in + fields

[Atul Vohra]

Hi

Checked LocalizedMessages.js file and that does not control this message as I 
believe it listed error messages only.

�
FYI spoke to BMC last evening and was told this is hard-coded and can't be 
changed.
�
Atul
 Original Message 

Subject: Re: Tip message showing in + fields

From: "laurent matheo" 

Date: Wed, May 27, 2015 6:13 am

To: arslist@ARSLIST.ORG

--



> Hi Atul :)

>

> Try mid-tier side.

>

> It shoud be in file "LocalizedMessages.js" in (for me):

> "/ARSystem/midtier/resources/standard/LocalizedMessages.js"

> So maybe for you:

> "/arsys/resources/standard/LocalizedMessages.js"

>

> You also have them in the "standard_noopt" folder which is "just" a version 
> with the carriage returns but it will give you an idea of the string format.

> "/ARSystem/midtier/resources/standard_noopt/LocalizedMessages.js"

> "/arsys/resources/standard_noopt/LocalizedMessages.js"

> "No Suggestion was found" : "No suggestion was found",

>

> So it should be like:

> "key" : "value",

> you need to change the "value" part of the array if you want to change the 
> message I guess.

>

> This is for English. If you want to change the messages for other locales, 
> check the LocalizedMessages_xx_yy.js files.

>

> Best regards.

>

>

> Laurent.

>

>

>

> On 26 May, 2015,at 09:19 PM, Atul Vohra  wrote:

>

> **

> Image attached. Thanks

> Atul

>  Original Message 

> Subject: Re: Tip message showing in + fields

>

From: "LJ LongWing" 

> Date: Tue, May 26, 2015 3:04 pm

> To: arslist@ARSLIST.ORG

> --

>

>> Atul,

>> Gmail seems to have stripped your screen shot...you might want to provide

>> it as plain text, or try it again as an attachment.

>>

>> On Tue, May 26, 2015 at 1:01 PM, Atul Vohra 

>> wrote:

>>

>>> **

>>>

>>> Hi

>>>

>>> We are on ARS 7.6.04 (linux, Oracle 11.x)

>>>

>>> [IMAGE REMOVED]

>>>

>>> We want to modify the above message to something like “No Suggestion 
>>> was

>>> found related to above Parent. Press Enter for Search window.”

>>>

>>> The question is the location of this message to change it. Is it one

>>> message stored in a Form used by all occurrences of such fields, across

>>> Change, Task, Incident, etc.?

>>>

>>> Or does it appear in dozens of places in various Workflow?

>>>

>>>

>>>

>>> Appreciate the help

>>>

>>>

>>>

>>>

>>>

>>> Thanks

>>>

>>> Atul

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>>

>>> _ARSlist: "Where the Answers Are" and have been for 20 years_

>>

>> ___

>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

>> "Where the Answers Are, and have been for 20 years"

>>

> _ARSlist: "Where the Answers Are" and have been for 20 years_

> ___

> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

> "Where the Answers Are, and have been for 20 years"

>

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Re: Tip message showing in + fields

[laurent matheo]

**
Hi Atul :)Try mid-tier side.It shoud be in file "LocalizedMessages.js" in (for me):"/ARSystem/midtier/resources/standard/LocalizedMessages.js"So maybe for you:"/arsys/resources/standard/LocalizedMessages.js"You also have them in the "standard_noopt" folder which is "just" a version with the carriage returns but it will give you an idea of the string format."/ARSystem/midtier/resources/standard_noopt/LocalizedMessages.js""/arsys/resources/standard_noopt/LocalizedMessages.js""No Suggestion was found" : "No suggestion was found",So it should be like:"key" : "value",you need to change the "value" part of the array if you want to change the message I guess.This is for English. If you want to change the messages for other locales, check the LocalizedMessages_xx_yy.js files.Best regards.Laurent.On 26 May, 2015,at 09:19 PM, Atul Vohra  wrote:**Image attached. ThanksAtul  Original Message  Subject: Re: Tip message showing in + fields From: "LJ LongWing"  Date: Tue, May 26, 2015 3:04 pm To: arslist@ARSLIST.ORG --  > Atul, > Gmail seems to have stripped your screen shot...you might want to provide > it as plain text, or try it again as an attachment. > > On Tue, May 26, 2015 at 1:01 PM, Atul Vohra  > wrote: > >> ** >> >> Hi >> >> We are on ARS 7.6.04 (linux, Oracle 11.x) >> >> [IMAGE REMOVED] >> >> We want to modify the above message to something like “No Suggestion was >> found related to above Parent. Press Enter for Search window.” >> >> The question is the location of this message to change it. Is it one >> message stored in a Form used by all occurrences of such fields, across >> Change, Task, Incident, etc.? >> >> Or does it appear in dozens of places in various Workflow? >> >> >> >> Appreciate the help >> >> >> >> >> >> Thanks >> >> Atul >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" >_ARSlist: "Where the Answers Are" and have been for 20 years__ARSlist: "Where the Answers Are" and have been for 20 years_

No support?

[John Baker]

I've just been talking to BMC support, but I guess it's an outsourced
team and I thought about writing up some feedback on my experience of
trying to persuade them that when an application crashes, it needs
fixing and shouldn't be subject to an IDEA on BMC Communities.

However, instead, my heart goes out to those who are caught up in the
flooding. The scale of this incident has made the news in the UK and it
must be truly awful to watch your possessions - or your home - float
away...


John

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Re: Single Sign On (SSO) with CAS

[Serouche Rahimpour]

Hi,

Yes please do post the info.
I’ve implemented the SSO with CAS and have the same environment you described 
except instead of Linux we still have an old “SunOS Generic_147440-09 sun4v 
sparc sun4v”
We shall move to Linux in a couple of months. So your info could be very much 
appreciated.
Best



From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Wednesday, May 27, 2015 12:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: Single Sign On (SSO) with CAS

**
Alex,
Anybody that is willing to provide help to the community is appreciatedso, 
while I don't currently have any use for that information, I never quite know 
where I'm going to be next month/year, and I might find the information useful, 
so, if you don't mind, please, post :)

On Tue, May 26, 2015 at 4:16 PM, Alex Agle 
mailto:alex.a...@oit.gatech.edu>> wrote:
Hi everyone,

I haven't posted in years, because I was spending most of my time working
with a different BMC product.  Now I'm circling back to the BMC Remedy
Action Request System.  We're on 6.3 (on Solaris), moving to 8.1.2p1
on Linux next month.

I documented the upgrade of our test environment.  It didn't go the most
smoothly, and I couldn't have completed it without BMC Support's help.
We had to manually update some of the table structures.  Perhaps this
is because we totally skipped 7.0, 7.1, 7.5, 7.6, and 8.0.  We also
had a duplicate index on one table, according to the data dictionary,
so we had to delete it.

In any case, my last technical challenge was to get single sign on
working.  I never tried to get it working before, and I thought it
would be a bonus if I could get it working as part of this upgrade.

I did a lot of google searching, and I saw a few other posts where
other people were trying to accomplish what I wanted to do.  Either
nobody responded, or some people gave some general pointers, or
javasystemsolutions.com chimed in to tout their 
product.

In any case, after a long 14 hour day, I finally got it working.
We have the following environment:
Linux RHEL 6.6 / Apache 2.2 / Tomcat 7.0 / mod_ssl /
  mod_auth_cas 1.0.9 / areasso 7.0

If there is any interest, I will write up a guide on how to implement
SSO with CAS and share it with the list.

Thanks,
Alex
--
O--O--O-O
|   Alex Agle   \/ Lead Application Developer   |
O---/\  Georgia Institute of Technology |
|(404)894-6165 //\\  EIS - Applications Support |
| Atlanta, GA //\/\\  alex.agle(@)oit.gatech.edu|
OO-\/\/-O---O

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