ARSlist platform move overlaps by a month

[arslist]

This platform will disappear on Friday September 30th.  (anybody in Toronto
need a couple of Dell Servers housed by a really great ISP?)

 

Please subscribe to the ARSlist Community at BMC Communities before then to
ensure continuity of questions and answers and participation.

 

BMC:Engage is only weeks away, have you made your plans yet to attend this
year's most important BMC related event?

[and really, the best place to spend your ARSystem training dollars IMHO,
and yes, I say that even when I pay the travel costs myself like this year]

 

 

Cheers Dan

 

Repeat of instructions:

1.  If people don't yet have an account on BMC Communities (or a
 BMC Single Sign On
credentials), create one

2.  Join the  
ARSList group (and you could join WWRUG as well, there will be activity in
both places)

3.  Follow ARSList group in  
Communities Inbox (to make an easier transition, receiving posts  using
Email)

 


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"Where the Answers Are, and have been for 20 years"

Re: Email service is not getting started. (Window server)

[Ramesh Anbuthambi]

Java files may be missing.

Please check the Java location which is referred by email engine and check
whether all necessary files exist in there.

With Regards,
Ramesh Anbuthambi
On Aug 16, 2016 14:38, "Amit B"  wrote:
>
> **
> Hello ,
>
> Also JRE version is compatible with AR server & email engine version.
>
> Regards,
>
> Amit
>
> On Tue, Aug 16, 2016 at 2:29 PM, Amit B  wrote:
>>
>> Hello,
>>
>> even with emailstart.bat file we tried. but service is not coming up.
>>
>> On Tue, Aug 16, 2016 at 2:16 PM, Mayuresh Wagh 
wrote:
>>>
>>> **
>>> Are you able to start it with emailstart.bat file? Is new Java
compatible with the AR/Email Server?
>>>
>>>
>>> On Tue, Aug 16, 2016 at 2:11 PM, Amit B  wrote:

 **
 Hello All,

 We have done Java upgrade and now AR email service is not coming up.
When we try to start it getting below error :

 The BMC Remedy Email Engine -  2 service on local
computer started and then stopped. Some services stop automatically if they
are not in use by other services or programs.”

 Could you please help us to resolve this issue?

 Regards,

 Amit
 _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: Email service is not getting started. (Window server)

[Andre, Jacques]

Hi Amit,

The issue is that there are some registry entries which have to be changed to 
the location of the new java version.

To fix this issue, search the value of “JVM Library” in the registry, on the 
server which is running the email engine.

Change the value of “JVM Library” to the new location of JAVA. (Eg. C:\Program 
Files\Java\jre1.8.0_91\bin\server\jvm.dll)

You will also need to do the same for Flashboards

Hope this helps

Jacques Andre
Senior Software Engineer – BMC Remedy Development and Support
Eskdale Road, Winnersh Triangle, Wokingham, Berkshire, RG41 5TS, United Kingdom
jacques.an...@centurylink.com
[logo-residential]
CenturyLink Technology UK Ltd | Registered in England | Registration No: 3816299
Registered Office: Eskdale Road, Winnersh Triangle, Wokingham, Berkshire


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Amit B
Sent: 16 August 2016 10:02
To: arslist@ARSLIST.ORG
Subject: Re: Email service is not getting started. (Window server)

**
Hello ,

Also JRE version is compatible with AR server & email engine version.

Regards,

Amit

On Tue, Aug 16, 2016 at 2:29 PM, Amit B 
mailto:raccons...@gmail.com>> wrote:
Hello,

even with emailstart.bat file we tried. but service is not coming up.

On Tue, Aug 16, 2016 at 2:16 PM, Mayuresh Wagh 
mailto:mayurbw...@gmail.com>> wrote:
**
Are you able to start it with emailstart.bat file? Is new Java compatible with 
the AR/Email Server?

On Tue, Aug 16, 2016 at 2:11 PM, Amit B 
mailto:raccons...@gmail.com>> wrote:
**
Hello All,

We have done Java upgrade and now AR email service is not coming up. When we 
try to start it getting below error :

The BMC Remedy Email Engine -  2 service on local computer started 
and then stopped. Some services stop automatically if they are not in use by 
other services or programs.”

Could you please help us to resolve this issue?

Regards,

Amit
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_


_ARSlist: "Where the Answers Are" and have been for 20 years_
This communication is the property of CenturyLink and may contain confidential 
or privileged information. Unauthorized use of this communication is strictly 
prohibited and may be unlawful. If you have received this communication in 
error, please immediately notify the sender by reply e-mail and destroy all 
copies of the communication and any attachments.

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Re: Email service is not getting started. (Window server)

[Amit B]

Hello ,

Also JRE version is compatible with AR server & email engine version.

Regards,

Amit

On Tue, Aug 16, 2016 at 2:29 PM, Amit B  wrote:

> Hello,
>
> even with emailstart.bat file we tried. but service is not coming up.
>
> On Tue, Aug 16, 2016 at 2:16 PM, Mayuresh Wagh 
> wrote:
>
>> **
>> Are you able to start it with emailstart.bat file? Is new Java compatible
>> with the AR/Email Server?
>>
>>
>> On Tue, Aug 16, 2016 at 2:11 PM, Amit B  wrote:
>>
>>> **
>>> Hello All,
>>>
>>> We have done Java upgrade and now AR email service is not coming up.
>>> When we try to start it getting below error :
>>>
>>> The BMC Remedy Email Engine -  2 service on local computer
>>> started and then stopped. Some services stop automatically if they are not
>>> in use by other services or programs.”
>>>
>>> Could you please help us to resolve this issue?
>>>
>>> Regards,
>>>
>>> Amit
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>

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Re: Email service is not getting started. (Window server)

[Amit B]

Hello,

even with emailstart.bat file we tried. but service is not coming up.

On Tue, Aug 16, 2016 at 2:16 PM, Mayuresh Wagh  wrote:

> **
> Are you able to start it with emailstart.bat file? Is new Java compatible
> with the AR/Email Server?
>
>
> On Tue, Aug 16, 2016 at 2:11 PM, Amit B  wrote:
>
>> **
>> Hello All,
>>
>> We have done Java upgrade and now AR email service is not coming up. When
>> we try to start it getting below error :
>>
>> The BMC Remedy Email Engine -  2 service on local computer
>> started and then stopped. Some services stop automatically if they are not
>> in use by other services or programs.”
>>
>> Could you please help us to resolve this issue?
>>
>> Regards,
>>
>> Amit
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: Email service is not getting started. (Window server)

[Mayuresh Wagh]

Are you able to start it with emailstart.bat file? Is new Java compatible
with the AR/Email Server?


On Tue, Aug 16, 2016 at 2:11 PM, Amit B  wrote:

> **
> Hello All,
>
> We have done Java upgrade and now AR email service is not coming up. When
> we try to start it getting below error :
>
> The BMC Remedy Email Engine -  2 service on local computer
> started and then stopped. Some services stop automatically if they are not
> in use by other services or programs.”
>
> Could you please help us to resolve this issue?
>
> Regards,
>
> Amit
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Email service is not getting started. (Window server)

[Amit B]

Hello All,

We have done Java upgrade and now AR email service is not coming up. When
we try to start it getting below error :

The BMC Remedy Email Engine -  2 service on local computer
started and then stopped. Some services stop automatically if they are not
in use by other services or programs.”

Could you please help us to resolve this issue?

Regards,

Amit

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