Re: database migration

[Kevin-J]

sure, I can ping the DB server by hostname




Kaiser, Norm E CIV USAF AFMC 96 CS/SCOKT wrote:
> 
> From the Remedy server where the Remedy service cannot start, are you able
> to ping the database server by hostname?
> 
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Kevin-J
> Sent: Friday, July 17, 2009 11:35 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: database migration
> 
> OS: Red Hat 5
> DB: Oracle 10g
> AR: ARS7.1Patch005
> 
> I tried the 2 server use ARAdmin/AR#Admin# to access the DB, and all
> worked,
> I think not the ARAdmin accout problem. 
> I roll back to the older database which worked fine before, and the server
> cant be start either... 
> 
> 
> 
> Kaiser, Norm E CIV USAF AFMC 96 CS/SCOKT wrote:
>> 
>> If a Remedy server service cannot start after a database migration, that
>> typically indicates something's wrong with the database:
>> 
>> - Is the database service running?
>> - Does the ARAdmin account have ownership over the ARSystem database?
>> - Was the ARSystem database properly attached when it was migrated?
>> - Is there maybe a DNS issue that's preventing the Remedy server from
>> finding the DB server?
>> 
>> It would help if you told us the version of Remedy you're running, your
>> OS, and the type and version of database you're running.
>> 
>> Norm
>> 
>> -Original Message-
>> From: Action Request System discussion list(ARSList)
>> [mailto:arsl...@arslist.org] On Behalf Of Kevin
>> Sent: Thursday, July 16, 2009 9:24 PM
>> To: arslist@ARSLIST.ORG
>> Subject: database migration
>> 
>> hi, all
>>  
>> which should I notice when do a database migration with Server Groups, I
>> have 2 ARServer in the group, and last database migration coursed one of
>> them cannot restart the service. But the other works fine.
>> any ideals?
>>  
>>  
>>  
>>  
>> 
>> 
>> Best Regards,
>> 
>> 金  恺 （Kevin Jin）
>> 
>> Professional Service Consultant
>> BMC Software China
>> Room 516, 5th Floor,159 Madang Road, Xintiandi,Shanghai 200021,China
>> Tel. +8621-6135-7233
>> Fax: +8621-6135-7232 
>> 
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers
>> Are"
>> 
>> 
> 
> -- 
> View this message in context:
> http://www.nabble.com/database-migration-tp24527604p24544653.html
> Sent from the ARS (Action Request System) mailing list archive at
> Nabble.com.
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
> 
> 

-- 
View this message in context: 
http://www.nabble.com/database-migration-tp24527604p24571084.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"

Re: database migration

[Kevin-J]

OS: Red Hat 5
DB: Oracle 10g
AR: ARS7.1Patch005

I tried the 2 server use ARAdmin/AR#Admin# to access the DB, and all worked,
I think not the ARAdmin accout problem. 
I roll back to the older database which worked fine before, and the server
cant be start either... 



Kaiser, Norm E CIV USAF AFMC 96 CS/SCOKT wrote:
> 
> If a Remedy server service cannot start after a database migration, that
> typically indicates something's wrong with the database:
> 
> - Is the database service running?
> - Does the ARAdmin account have ownership over the ARSystem database?
> - Was the ARSystem database properly attached when it was migrated?
> - Is there maybe a DNS issue that's preventing the Remedy server from
> finding the DB server?
> 
> It would help if you told us the version of Remedy you're running, your
> OS, and the type and version of database you're running.
> 
> Norm
> 
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Kevin
> Sent: Thursday, July 16, 2009 9:24 PM
> To: arslist@ARSLIST.ORG
> Subject: database migration
> 
> hi, all
>  
> which should I notice when do a database migration with Server Groups, I
> have 2 ARServer in the group, and last database migration coursed one of
> them cannot restart the service. But the other works fine.
> any ideals?
>  
>  
>  
>  
> 
> 
> Best Regards,
> 
> 金  恺 （Kevin Jin）
> 
> Professional Service Consultant
> BMC Software China
> Room 516, 5th Floor,159 Madang Road, Xintiandi,Shanghai 200021,China
> Tel. +8621-6135-7233
> Fax: +8621-6135-7232 
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
> 
> 

-- 
View this message in context: 
http://www.nabble.com/database-migration-tp24527604p24544653.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"

Re: Menu display on web

[Kevin-J]

No,the menu was not be changed 



Joe DeSouza wrote:
> 
> Did you recently change the definition of that menu? That could do that if
> you have not refreshed your Mid-Tier cache after changing the menu
> definition..
> 
> Joe
> 
> 
> 
> 
> From: Kevin 
> To: arslist@ARSLIST.ORG
> Sent: Tuesday, June 30, 2009 10:22:48 PM
> Subject: Menu display on web
> 
> 
> hi, all
> 
> I found some menu display problem on web, it display well via User Tools,
> but no record via web, if any one meet this problem, please help
>  
>  
>  
>  
> 
> 
> Best Regards,
> 
> 金  恺 （Kevin Jin）
> 
> Professional Service Consultant
> BMC Software China
> Room 516, 5th Floor,159 Madang Road, Xintiandi,Shanghai 200021,China
> Tel. +8621-6135-7233
> Fax: +8621-6135-7232
> 
> 
> 
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
> 

-- 
View this message in context: 
http://www.nabble.com/Menu-display-on-web-tp24283165p24284248.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"

Re: some problem about the login page

[Kevin-J]

Thanks David, is there some way to disable this small window?




David Sanders wrote:
> 
> Hi Kevin
> 
> The small window that pops up is testing the browser to see that pop-ups
> are allowed.  If pop-ups are blocked you will get an error message and the
> mid-tier will not work correctly.
> 
> Regards
> 
> David Sanders
> 
> Remedy Solution Architect
> 
> Enterprise Service Suite @ Work
> 
> ==
> 
>  
> 
> tel +44 1494 468980
> 
> mobile +44 7710 377761
> 
> email  
> david.sand...@westoverconsulting.co.uk
> 
>  
> 
> web  
> http://www.westoverconsulting.co.uk
> 
>  
> 
>   _  
> 
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Kevin
> Sent: Friday, June 12, 2009 8:40 AM
> To: arslist@ARSLIST.ORG
> Subject: some problem about the login page
> 
>  
> 
> HI, All
> 
>  
> 
> since ARS7.1, when the login page loaded, there is a small window opened
> and very soon disappeared, I viewed the History of my IE, and found that
> was the Blank.html files under the /midtier/resoures/../html/directory, I
> didnot find any usefull about this page, can I just remove it before my
> login, any ideals?
> 
>  
> 
> I have tried to delete or remove or rename it from the directory, and it
> seems didnot work. 
> 
>  
> 
>  
> 
>  
> 
>  
> 
>   _  
> 
> Best Regards,
> 
> 金  恺 （Kevin Jin）
> 
> Professional Service Consultant
> BMC Software China
> Room 516, 5th Floor,159 Madang Road, Xintiandi,Shanghai 200021,China
> Tel. +8621-6135-7233
> Fax: +8621-6135-7232 
> 
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
> 
> 

-- 
View this message in context: 
http://www.nabble.com/some-problem-about-the-login-page-tp23994284p23995584.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"

Re: SRM CSS Definition

[Kevin-J]

the enviroment ARS7.5patch001



Kevin-J wrote:
> 
> HI, all
> 
> Do somebody know how to modify the CSS of the SRM, I reallly need some
> suggestion, thanks
> 
> 
> 
> 
> 
> 
> Best Regards,
> 
> 金  恺 （Kevin Jin）
> 
> Professional Service Consultant
> BMC Software China
> Room 516, 5th Floor,159 Madang Road, Xintiandi,Shanghai 200021,China
> Tel. +8621-6135-7233
> Fax: +8621-6135-7232 
> 
> 

-- 
View this message in context: 
http://www.nabble.com/SRM-CSS-Definition-tp23991557p23991656.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"

Re: No Email send

[Kevin-J]

incident version 7.0.03, AR Server 7.1, I have checked that, there is no
records in Email Message, and have changed the Notification method to email



Jason Bess wrote:
> 
> What version of Incident are you using? Are any records being generated in
> the AR System Email Messages table?
> 
> If you're using 7, check the NTE:CFG-Notification Events form. Make sure
> Remedy Notification Method is not set to Alert or None.
> 
> 
> 
> 
> 
> From: Kevin 
> To: arslist@ARSLIST.ORG
> Sent: Friday, June 5, 2009 11:46:04 AM
> Subject: No Email send
> 
> ** 
> hi,all 
> 
> there is the problem, when i  completed the incident process, there is no
> email be send, even not push to the email message form, the email engine
> is running, so how can i check which part was wrong, can someone give me a
> list to check in order.
>  
>  
>  
>  
> 
> 
> 
> 
> Best Regards!
> 
> Kevin, Jin
> 
> 
> Leadtrust, Hangzhou, China
> --
> Add: Floor 8, Huaxing Centry Building, No.317 Wantang Rd, Hangzhou, 310012
> PRC
> Tel:086-0571-87397397
> Fax:086-0571-87397399
> Mobile:13777801411
> Web:www.leadtrust.cn
>  _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are"_
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
> 

-- 
View this message in context: 
http://www.nabble.com/No-Email-send-tp23884551p23898930.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"

Re: AW: mid-tier config.jsp can not login

[Kevin-J]

JDK 32bit, and linux 32bit



Frank Caruso-2 wrote:
> 
> What version of Java are you using? Is it 32 or 64 bit. What is your OS,
> 32
> or 64 bit? Remedy MidTier will run on a 64 Bit OS but requires a 32 bit
> JDK.
> 
> On Sun, May 24, 2009 at 4:06 PM, Kevin-J  wrote:
> 
>> I found this error:
>>
>> The Apache Tomcat Native library which allows optimal performance in
>> production environments was not
>> found on the java.library.path:
>>
>> /usr/java/jdk1.5.0_12/jre/lib/i386/server:/usr/java/jdk1.5.0_12/jre/lib/i386:/usr/java/jdk1.5.0_12/jre/../lib/i386
>>
>>
>>
>>
>> Kevin-J wrote:
>> >
>> > have included like this：
>> > LD_LIBRARY_PATH=/remedy/ar/mid-tier/WEB-INF/lib; export LD_LIBRARY_PATH
>> >
>> >
>> >
>> > Conny Martin wrote:
>> >>
>> >> LD_LIBRARY_PATH must include the path to libarutiljni71.so
>> >>
>> >> Kind Regards Conny
>> >>
>> >> 
>> >>
>> >> Von: Action Request System discussion list(ARSList)
>> >> [mailto:arsl...@arslist.org] Im Auftrag von ??
>> >> Gesendet: Sonntag, 24. Mai 2009 13:16
>> >> An: arslist@ARSLIST.ORG
>> >> Betreff: mid-tier config.jsp can not login
>> >>
>> >>
>> >> Hi, all
>> >>
>> >> I installed mid-tier7.1 patch007 under Linux Rathat 5, with it's own
>> >> tomcat 5.5, i start up tomcat, and want to config my mid-tier, but in
>> >> the config.jsp web pager, can not login, tomcat get an error like
>> this:
>> >>
>> >> ConfigServlet /arsys/servlet/ConfigServlet?action=logon
>> >> - Could not load native library
>> >> java.lang.UnsatisfiedLinkError: no arutiljni71 in java.library.path
>> >> at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1682)
>> >> at java.lang.Runtime.loadLibrary0(Runtime.java:822)
>> >> at java.lang.System.loadLibrary(System.java:993)
>> >> at com.bmc.arsys.api.NativeLibraryLoader.load(Unknown Source)
>> >> at com.bmc.arsys.util.ARUtilEgcp.(ARUtilEgcp.java:12)
>> >> at com.remedy.arsys.config.Configuration.login(Unknown Source)
>> >> at com.remedy.arsys.config.ConfigServlet.login(Unknown Source)
>> >> at com.remedy.arsys.config.ConfigServlet.doLogin(Unknown
>> Source)
>> >> at
>> >> com.remedy.arsys.config.ConfigServlet.performOperation(Unknown Source)
>> >> at com.remedy.arsys.config.ConfigServlet.doRequest(Unknown
>> >> Source)
>> >> at com.remedy.arsys.config.ConfigServlet.postInternal(Unknown
>> >> Source)
>> >> at com.remedy.arsys.config.ConfigServlet.doPost(Unknown
>> Source)
>> >> at
>> javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
>> >> at
>> javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
>> >> at
>> >>
>> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica
>> >> tionFilterChain.java:269)
>> >> at
>> >>
>> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt
>> >> erChain.java:188)
>> >> at
>> >>
>> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValv
>> >> e.java:210)
>> >> at
>> >>
>> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValv
>> >> e.java:174)
>> >> at
>> >>
>> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java
>> >> :127)
>> >> at
>> >>
>> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java
>> >> :117)
>> >> at
>> >>
>> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.
>> >> java:108)
>> >> at
>> >>
>> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:1
>> >> 51)
>> >> at
>> >>
>> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:87
>> >> 0)
>> >> at
>> >>
>> org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.proc
>> >> essConnection(Http11BaseProtocol.java:665)
>> >> at
>&g

Re: AW: mid-tier config.jsp can not login

[Kevin-J]

I found this error:
 
The Apache Tomcat Native library which allows optimal performance in
production environments was not 
found on the java.library.path:
/usr/java/jdk1.5.0_12/jre/lib/i386/server:/usr/java/jdk1.5.0_12/jre/lib/i386:/usr/java/jdk1.5.0_12/jre/../lib/i386
 




Kevin-J wrote:
> 
> have included like this：
> LD_LIBRARY_PATH=/remedy/ar/mid-tier/WEB-INF/lib; export LD_LIBRARY_PATH
> 
> 
> 
> Conny Martin wrote:
>> 
>> LD_LIBRARY_PATH must include the path to libarutiljni71.so
>>  
>> Kind Regards Conny
>> 
>> 
>> 
>> Von: Action Request System discussion list(ARSList)
>> [mailto:arsl...@arslist.org] Im Auftrag von ??
>> Gesendet: Sonntag, 24. Mai 2009 13:16
>> An: arslist@ARSLIST.ORG
>> Betreff: mid-tier config.jsp can not login
>> 
>> 
>> Hi, all
>>  
>> I installed mid-tier7.1 patch007 under Linux Rathat 5, with it's own
>> tomcat 5.5, i start up tomcat, and want to config my mid-tier, but in
>> the config.jsp web pager, can not login, tomcat get an error like this:
>>  
>> ConfigServlet /arsys/servlet/ConfigServlet?action=logon
>> - Could not load native library
>> java.lang.UnsatisfiedLinkError: no arutiljni71 in java.library.path
>> at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1682)
>> at java.lang.Runtime.loadLibrary0(Runtime.java:822)
>> at java.lang.System.loadLibrary(System.java:993)
>> at com.bmc.arsys.api.NativeLibraryLoader.load(Unknown Source)
>> at com.bmc.arsys.util.ARUtilEgcp.(ARUtilEgcp.java:12)
>> at com.remedy.arsys.config.Configuration.login(Unknown Source)
>> at com.remedy.arsys.config.ConfigServlet.login(Unknown Source)
>> at com.remedy.arsys.config.ConfigServlet.doLogin(Unknown Source)
>> at
>> com.remedy.arsys.config.ConfigServlet.performOperation(Unknown Source)
>> at com.remedy.arsys.config.ConfigServlet.doRequest(Unknown
>> Source)
>> at com.remedy.arsys.config.ConfigServlet.postInternal(Unknown
>> Source)
>> at com.remedy.arsys.config.ConfigServlet.doPost(Unknown Source)
>> at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
>> at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
>> at
>> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica
>> tionFilterChain.java:269)
>> at
>> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt
>> erChain.java:188)
>> at
>> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValv
>> e.java:210)
>> at
>> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValv
>> e.java:174)
>> at
>> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java
>> :127)
>> at
>> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java
>> :117)
>> at
>> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.
>> java:108)
>> at
>> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:1
>> 51)
>> at
>> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:87
>> 0)
>> at
>> org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.proc
>> essConnection(Http11BaseProtocol.java:665)
>> at
>> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint
>> .java:528)
>> at
>> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollow
>> erWorkerThread.java:81)
>> at
>> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool
>> .java:685)
>> at java.lang.Thread.run(Thread.java:595)
>> - Servlet.service() for servlet ConfigServlet threw exception
>> java.lang.UnsatisfiedLinkError: CCPUtilApp
>> at com.bmc.arsys.util.ARUtilEgcp.CCPUtilApp(Native Method)
>> at com.remedy.arsys.config.Configuration.login(Unknown Source)
>> at com.remedy.arsys.config.ConfigServlet.login(Unknown Source)
>> at com.remedy.arsys.config.ConfigServlet.doLogin(Unknown Source)
>> at
>> com.remedy.arsys.config.ConfigServlet.performOperation(Unknown Source)
>> at com.remedy.arsys.config.ConfigServlet.doRequest(Unknown
>> Source)
>> at com.remedy.arsys.config.ConfigServlet.postInternal(Unknown
>> Source)
>> at com.remedy.arsys.config.ConfigServlet.doPost(Unknown Source)

Re: AW: mid-tier config.jsp can not login

[Kevin-J]

have included like this：
LD_LIBRARY_PATH=/remedy/ar/mid-tier/WEB-INF/lib; export LD_LIBRARY_PATH



Conny Martin wrote:
> 
> LD_LIBRARY_PATH must include the path to libarutiljni71.so
>  
> Kind Regards Conny
> 
> 
> 
> Von: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] Im Auftrag von ??
> Gesendet: Sonntag, 24. Mai 2009 13:16
> An: arslist@ARSLIST.ORG
> Betreff: mid-tier config.jsp can not login
> 
> 
> Hi, all
>  
> I installed mid-tier7.1 patch007 under Linux Rathat 5, with it's own
> tomcat 5.5, i start up tomcat, and want to config my mid-tier, but in
> the config.jsp web pager, can not login, tomcat get an error like this:
>  
> ConfigServlet /arsys/servlet/ConfigServlet?action=logon
> - Could not load native library
> java.lang.UnsatisfiedLinkError: no arutiljni71 in java.library.path
> at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1682)
> at java.lang.Runtime.loadLibrary0(Runtime.java:822)
> at java.lang.System.loadLibrary(System.java:993)
> at com.bmc.arsys.api.NativeLibraryLoader.load(Unknown Source)
> at com.bmc.arsys.util.ARUtilEgcp.(ARUtilEgcp.java:12)
> at com.remedy.arsys.config.Configuration.login(Unknown Source)
> at com.remedy.arsys.config.ConfigServlet.login(Unknown Source)
> at com.remedy.arsys.config.ConfigServlet.doLogin(Unknown Source)
> at
> com.remedy.arsys.config.ConfigServlet.performOperation(Unknown Source)
> at com.remedy.arsys.config.ConfigServlet.doRequest(Unknown
> Source)
> at com.remedy.arsys.config.ConfigServlet.postInternal(Unknown
> Source)
> at com.remedy.arsys.config.ConfigServlet.doPost(Unknown Source)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
> at
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica
> tionFilterChain.java:269)
> at
> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt
> erChain.java:188)
> at
> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValv
> e.java:210)
> at
> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValv
> e.java:174)
> at
> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java
> :127)
> at
> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java
> :117)
> at
> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.
> java:108)
> at
> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:1
> 51)
> at
> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:87
> 0)
> at
> org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.proc
> essConnection(Http11BaseProtocol.java:665)
> at
> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint
> .java:528)
> at
> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollow
> erWorkerThread.java:81)
> at
> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool
> .java:685)
> at java.lang.Thread.run(Thread.java:595)
> - Servlet.service() for servlet ConfigServlet threw exception
> java.lang.UnsatisfiedLinkError: CCPUtilApp
> at com.bmc.arsys.util.ARUtilEgcp.CCPUtilApp(Native Method)
> at com.remedy.arsys.config.Configuration.login(Unknown Source)
> at com.remedy.arsys.config.ConfigServlet.login(Unknown Source)
> at com.remedy.arsys.config.ConfigServlet.doLogin(Unknown Source)
> at
> com.remedy.arsys.config.ConfigServlet.performOperation(Unknown Source)
> at com.remedy.arsys.config.ConfigServlet.doRequest(Unknown
> Source)
> at com.remedy.arsys.config.ConfigServlet.postInternal(Unknown
> Source)
> at com.remedy.arsys.config.ConfigServlet.doPost(Unknown Source)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
> at
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica
> tionFilterChain.java:269)
> at
> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt
> erChain.java:188)
> at
> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValv
> e.java:210)
> at
> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValv
> e.java:174)
> at
> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java
> :127)
> at
> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java
> :117)
> at
> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.
> java:108)
> at
> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:1
> 51)
> at
> org.apache.

Re: Deployed to WAS

[Kevin-J]

I have found this file, and deployed to websphere, but when i open the config
URL, and enter the password, the http 500 error display, someone meet this
before?




Kevin-J wrote:
> 
> Hi, All
> 
> I want to deployed mid-tier to IBM WebSphere, and please someone can tell
> me where to find this file: midtier_.war, thanks a lot. 
> 
> 
> 
> 
> 
> 
> 
> 
> Best Regards!
> 
> Kevin, Jin
> 
> 
> Leadtrust, Hangzhou, China
> --
> Add: Floor 8, Huaxing Centry Building, No.317 Wantang Rd, Hangzhou, 310012
> PRC
> Tel:086-0571-87397397
> Fax:086-0571-87397399
> Mobile:13777801411
> Web:www.leadtrust.cn
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
> 
> 

-- 
View this message in context: 
http://www.nabble.com/Deployed-to-WAS-tp23664530p23671876.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"

Re: ARS with Load Balance

[Kevin-J]

really appreciate


Matt Reinfeldt wrote:
> 
> Yes, there's at least one document: "Using a Hardware Load Balancer with
> AR
> System 7.1.00"
> 
> Which you can find in the ARS 7.1 documentation.  I didn't check the 7.0
> or
> 7.5 directories, but they may have similar docs as well.  Here's the link
> to
> the .pdf, though I'm not sure if it will work (you'll have to authenticate
> first):
> 
> http://documents.bmc.com/supportu/documents/40/92/84092/84092.pdf
> 
> Good luck,
> 
> Matt
> 
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of ??
> Sent: Thursday, May 07, 2009 12:41 AM
> To: arslist@ARSLIST.ORG
> Subject: ARS with Load Balance
> 
>  
> 
> Hi All
> 
>  
> 
> Do BMC have some Documents to describe how ARS works with the Load Balance
> Hardware?
> 
>  
> 
> Thanks a lot
> 
>  
> 
>  
> 
>  
> 
>  
> 
>   _  
> 
>  
> 
> Best Regards!
> 
>  
> 
> Kevin, Jin
> 
>  
> 
>  
> 
> Leadtrust, Hangzhou, China
> 
> --
> 
> Add: Floor 8, Huaxing Centry Building, No.317 Wantang Rd, Hangzhou, 310012
> PRC
> 
> Tel:086-0571-87397397
> 
> Fax:086-0571-87397399
> 
> Mobile:13777801411
> 
> Web:www.leadtrust.cn
> 
>  
> 
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
> 
> 

-- 
View this message in context: 
http://www.nabble.com/ARS-with-Load-Balance-tp23420604p23439165.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"