How to run remedy user tool based report (arx) in a batch more daily?
Hi All, I have a report that exports data from one server as arx file type. I would like to run it in a batch mode. I will be importing that report (once complete) using arimport into another server. Question: How to run remedy user tool based report (arx) in a batch more daily? Thank You Kamlesh Patel ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
ARS7.x: Database FieldID change
All, I am looking for making changes to existing fieldID of a field in remedy form. Does anyone have a utility or a quick process to do so. There are several pieces of workflow on the form and related forms associated with the field whose fieldID will be changed. ARS 7.0.1 Patch 4 on Windows running SQL Server. Thank You Kamlesh Patel ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
quick way to lookup Alias and Labels (view properties)
All, I am looking for a way to do following: 1. Ability to search for all occurrences of particular alias text. 2. Ability to list all aliases used on my servers with their corresponding form name and view name. In Remedy Admin tool you can view and set alias values by simply opening the form; selecting form menu; selecting current view; and selecting Properties... But, there is no way to dig up text list of aliases used within the server. Thank You Kamlesh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are attachment: viewProp.pngattachment: formProp.png
Re: Kinetic Survey Lite
John, Great Job!!! This product is worth the $100 to try. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Sundberg Sent: Tuesday, November 06, 2007 7:47 AM To: arslist@ARSLIST.ORG Subject: ADV: Kinetic Survey Lite ** Announcing Kinetic Survey Lite http://www.kineticdata.com/survey.html What is it? Kinetic Survey Lite extends the value of BMC Remedy with web-based enterprise feedback management (EFM) software that automates and centralizes control of all surveys with actionable feedback and security rules applied throughout the entire survey process. Kinetic Survey brings customer feedback directly into your service management process, using your BMC Remedy Action Request System service management platform. Special offer! We are so excited about announcing Kinetic Survey Lite that we are running an introductory special of the Kinetic Survey Lite version for only $100 USD per ARS Server. This special ends this Friday November 9, 2007 until 5:00 PM (Central US time). After Friday - the lite version will be available for $1,000 USD. Buy Now http://www.kineticdata.com/survey/buynow.html http://www.kineticdata.com/survey/buynow.html In addition an Enterprise version of the product is also available - http://www.kineticdata.com/survey.html click here http://www.kineticdata.com/survey.html for details. What does Kinetic Survey Lite do? Everything the Enterprise version can do. A perfect way to test drive Kinetic Survey - check out these features: http://www.kineticdata.com/survey-features.html How is it different from Kinetic Survey? Kinetic Survey Lite is restricted to 3 active survey templates at any one time. However, you may send millions out! Also, you are entitled to forum support only. More info http://www.kineticdata.com/survey/buynow.html System Requirements: * BMC ARS 6.0 and newer * Webserver * Java JDK 1.4 * Servlet engine that supports JDK 1.4 Download Here http://www.kineticdata.com/survey/buynow.html and have fun...thanks, -John -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Is ARFPERL v7.x for Windows available?
All, I am looking for pre-compiled version of ARFPERL for ARS v7.0 and/or ARS v7.1. Is there a copy out there? Thank You Kamlesh Patel ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: delete mass amount of records from ARS 5.1.2
Axton and others, Thanks for quick replies and suggestions. I will work with our dBA to quickly document exact steps and process. I will provide to the list my updates as available including exact steps I followed to achieve my goals. My understanding: 1. Copy data records you want to keep into a temp table from original table 2. Truncate original table 3. Insert into (now empty) original table all data records from temp table 4. Drop temp table. 5. Repeat this process (steps 1 to 4) for B#, B#C#, and H# table for every T# table I touch in step 1 to 4. Kamlesh -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, September 18, 2007 7:07 PM To: arslist@ARSLIST.ORG Subject: Re: delete mass amount of records from ARS 5.1.2 If on Oracle, truncating the tables is the best way, as it resets the high water marks for storage on the table. Imagine that a table scan on a table with 10 rows could have the same number of physical reads as the same table with 1m rows if the high water marks are the same. If you need to retain some of the data, use this as a guide: create table T100_tmp as select * from T100 where ... / truncate table T100 / insert into table T00 select * from T100_tmp / drop table T100_tmp / rinse and repeat for the B#, B#C# and H# tables, using the resulting data in the T# table as the guide for which rows to retain from each. This will allow you retain the data you want while resetting the high water marks. Axton Grams On 9/18/07, Roger Justice [EMAIL PROTECTED] wrote: ** Truncate the table is the simplest way. -Original Message- From: Patel, Kamlesh [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 18 Sep 2007 3:46 pm Subject: delete mass amount of records from ARS 5.1.2 ** All, I am going through an upgrade plan to 7.x. Before I begin my upgrade I would like to remove lots of data records form our remedy forms. I have a pretty good idea about remedy 5.1.2 patch 1375 data structure. I would like to find out if there is alternative safe and fast way to remove up to 1,000,000 records from couple of remedy forms. Most other forms are relatively small but I would like to employ a fast delete operation to minimize the outage period. Thank You Kamlesh Patel __20060125___This posting was submitted with HTML in it___ Email and AIM finally together. You've gotta check out free AOL Mail! __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: delete mass amount of records from ARS 5.1.2
Rabi, Thank You for your input. I will add this to my steps. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rabi Tripathi Sent: Wednesday, September 19, 2007 8:32 AM To: arslist@ARSLIST.ORG Subject: Re: delete mass amount of records from ARS 5.1.2 Removing indexes would speed up the process, no matter you are doing it from AR System or database. You can rebuild them later. If you are doing it from database, one way would be to copy tables DDL statement, drop the table and rebuild it. In case you want to preserve any data, you can selectively export it to an identical temp table, drop the original table and then rename the temp table back. If you work on forms directly at database table, you will need to reference ARS 5 Database Reference guide to see the data dictionary to understand the table relationships for a ARS forms and repeat the process on all tables. With version 5, it shouldn't be too bad. Example: For Form A. Say main table is T20 (in arschema table) H20 will be status history table B20 will be attachment tables B20C536870917 will be the table where 0 length char field with ID C536870917 will be etc T20 All, I am going through an upgrade plan to 7.x. Before I begin my upgrade I would like to remove lots of data records form our remedy forms. I have a pretty good idea about remedy 5.1.2 patch 1375 data structure. I would like to find out if there is alternative safe and fast way to remove up to 1,000,000 records from couple of remedy forms. Most other forms are relatively small but I would like to employ a fast delete operation to minimize the outage period. Thank You Kamlesh Patel __ NOD32 2534 (20070917) Information __ This message was checked by NOD32 antivirus system. http://www.eset.com __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are Don't let your dream ride pass you by. Make it a reality with Yahoo! Autos. http://autos.yahoo.com/index.html ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
delete mass amount of records from ARS 5.1.2
All, I am going through an upgrade plan to 7.x. Before I begin my upgrade I would like to remove lots of data records form our remedy forms. I have a pretty good idea about remedy 5.1.2 patch 1375 data structure. I would like to find out if there is alternative safe and fast way to remove up to 1,000,000 records from couple of remedy forms. Most other forms are relatively small but I would like to employ a fast delete operation to minimize the outage period. Thank You Kamlesh Patel ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Upgrade from Remedy ARS version 5.1.2 to version 6.3 failed
I had seen a thread a while back that had remedy version and corresponding dbversion value. Does anyone have that? If so, it may help Pascal. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Wednesday, September 05, 2007 3:27 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrade from Remedy ARS version 5.1.2 to version 6.3 failed Log into the database and perform the following sql: select dbversion from control; On 6.03 the result should be 21 -- Jarl On 9/5/07, Tournier, Pascal [EMAIL PROTECTED] wrote: Hi, I've been informed by our DB people that the new oracle instance seems to be correctly configured and running so I have requested to stop the old instance and have retried a new installation but I still get the same error... --- Starting the AR System Server: Tue Sep 4 09:14:15 METDST 2007 (ARNOTE 0) AR Monitor version 6.03.00 started. (ARNOTE 0) AR Monitor started. Action Request System(R) Server Version 6.03.00 Remedy, a BMC Software company. Copyright (c) 1991 - 2005 BMC Software, Inc. All rights reserved. 390600 : This version of the Action Request System(R) is ready for use or evaluation without purchasing or activating an authorization key. For unlimited capabilities, contact your sales representative. (ARNOTE 27) 390600 : The database is not the expected version (may need to run upgrade program) (ARERR 36) 390600 : AR System server terminated -- fatal error encountered (ARNOTE 21) (ARNOTE 0) Unable to receive indication that server is up. (ARNOTE 0) Server (pid:7351) died with 65280. Terminating AR System install on signal as user requested ... --- Furthermore, as few Remedy process are working I get the following error message to the console prompt every, let say, 30 mn : --- Cannot establish a network connection to the AR System server (nespolo (0) : RPC: Program not registered) ARERR - 90 AR System Application server terminated -- fatal error encountered (ARAPPNOTE 4501) (ARNOTE 0) Server (pid:19887) died with 65280. Action Request System(R) AR System Application Command Dispatcher Version 6.03.00 Remedy, a BMC Software company. Copyright (c) 1998 - 2005 BMC Software, Inc. All rights reserved. --- Any other idea ? Regards Pascal -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Tuesday, September 04, 2007 5:11 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrade from Remedy ARS version 5.1.2 to version 6.3 failed How about stopping the old instance of Oracle and then restarting the Remedy server. Then check the ARERR log again the way you did before. If my theory holds up, the error in the log won't be that the database needs to be upgraded, but rather that the Remedy server can't contact the database at all. If that's the case, you know the Remedy server is talking to the old database. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tournier, Pascal Sent: Tuesday, September 04, 2007 10:05 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrade from Remedy ARS version 5.1.2 to version 6.3 failed And how can I proceed to check that this is the case and that Remedy is still looking at the old instance of Oracle rather than the new one ? any suggestion on what has to be checked ? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Tuesday, September 04, 2007 4:54 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrade from Remedy ARS version 5.1.2 to version 6.3 failed Well, to me it clearly sounds like your new instance of Remedy is still looking at the old instance of Oracle rather than the new one. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tournier, Pascal Sent: Tuesday, September 04, 2007 9:47 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrade from Remedy ARS version 5.1.2 to version 6.3 failed With the new install, I'm not using this remote DB option anymore because the Remedy server is now on the same machine as Oracle... Thanks for your time Regards -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Tuesday, September 04, 2007 4:28 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrade from Remedy ARS version 5.1.2 to
Re: .Net example needed for looking up field information for given form.
Robert,
Thank you.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda
Sent: Tuesday, August 28, 2007 9:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: .Net example needed for looking up field information for
given form.
I did not see any response so here you go.
Dim ht As System.Collections.Hashtable
Dim lField As BMC.ARSystem.Field
Try
ht = myARServer.GetAllFields(SJC:X) ' Change the Form Name
accordingly
Dim myEnum As IDictionaryEnumerator = ht.GetEnumerator()
While (myEnum.MoveNext())
lField = myEnum.Value ' Now you have the Full Field
Details
' Console.WriteLine({0}:{1}, myEnum.Key, myEnum.Value)
End While
Catch ex As Exception
txtStatus.Text += Something Bad Happened
End Try
HTH
Thanks-n-advance;
HDT Platform Incident / Problem Manager Architect
Robert Molenda
IT OS PA
Tel: +1 408 503 2701
Fax: +1 408 503 2912
Mobile: +1 408 472 8097
[EMAIL PROTECTED]
Quality begins with your actions.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Patel, Kamlesh
Sent: Wednesday, August 22, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: .Net example needed for looking up field information for given
form.
All,
I am in a need of a specific .Net example for looking up all the fields
and their properties for given Remedy form. I am working with a .Net
developer (w/o remedy experience) in building a template generation
tool. I can save significant time by using an existing set of code.
Thank You
Kamlesh Patel
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.Net example needed for looking up field information for given form.
All, I am in a need of a specific .Net example for looking up all the fields and their properties for given Remedy form. I am working with a .Net developer (w/o remedy experience) in building a template generation tool. I can save significant time by using an existing set of code. Thank You Kamlesh Patel ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
ARFPerl Implementation help needed.
All, I am running ARS version 6 and 7 on Windows platform. I have downloaded and followed the detailed document to install and configure ARFPerl. Plug-in log shows that the plug-in is loaded correctly and when I run it in a sample form with very simple Perl syntax it times out (60seconds). Has anyone got a working ARFPerl implementation? Can you provide any direction as to what I may be doing wrong? Thank You Kamlesh Patel ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: ARFPerl Implementation help needed.
Yes, I am running a licensed server with multiple threads. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Monday, August 20, 2007 5:18 AM To: arslist@ARSLIST.ORG Subject: Re: ARFPerl Implementation help needed. Do you running a licensed server? To be able to run multi-threaded you need a licensed server. -- Jarl On 8/20/07, Patel, Kamlesh [EMAIL PROTECTED] wrote: ** All, I am running ARS version 6 and 7 on Windows platform. I have downloaded and followed the detailed document to install and configure ARFPerl. Plug-in log shows that the plug-in is loaded correctly and when I run it in a sample form with very simple Perl syntax it times out (60seconds). Has anyone got a working ARFPerl implementation? Can you provide any direction as to what I may be doing wrong? Thank You Kamlesh Patel __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
ARERR 91 Cannot open catalog QUESTION.
All, Exact error message from an API program is ARLoadARQualifierStruct::91 Cannot open catalog; Message number = 91 RPC I looked up ARERR 91 in the manual but it does not tell me much about what may be causing this. I am interested in understanding what it is Cannot open catalog. Thanks Kamlesh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: ARERR 91 Cannot open catalog QUESTION.
Axton, I have multiple versions here. Can you tell me what file I should look for in ARS version 5.1.2? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, July 10, 2007 7:45 AM To: arslist@ARSLIST.ORG Subject: Re: ARERR 91 Cannot open catalog QUESTION. Cannot Open Catalog means that the arsystem.cat file (which contains the error message text) is not accessible. If it were accessible, you would see the same message for ARERR 91 as is printed in the error message guide. Try putting arsystem.cat in the directory of the executable or in the path. Axton Grams On 7/10/07, Patel, Kamlesh [EMAIL PROTECTED] wrote: ** All, Exact error message from an API program is ARLoadARQualifierStruct::91 Cannot open catalog; Message number = 91 RPC I looked up ARERR 91 in the manual but it does not tell me much about what may be causing this. I am interested in understanding what it is Cannot open catalog. Thanks Kamlesh __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: ARERR 91 Cannot open catalog QUESTION.
Axton, Thank you. I looked at the arswiki links below and could not locate arsystem.cat in any of the downloads. I can't find it on my production server either. Can you please verify that arsystem.cat only needs to exist on the client (api program calling machine)? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, July 10, 2007 10:27 AM To: arslist@ARSLIST.ORG Subject: Re: ARERR 91 Cannot open catalog QUESTION. It's always been named arsystem.cat and I believe it is platform dependent. You may find it at the following locations, depending on the version and platform: http://arswiki.org/wiki/Remedy_API_Downloads http://arswiki.org/projects/arapi/browser/releases Axton Grams On 7/10/07, Patel, Kamlesh [EMAIL PROTECTED] wrote: Axton, I have multiple versions here. Can you tell me what file I should look for in ARS version 5.1.2? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, July 10, 2007 7:45 AM To: arslist@ARSLIST.ORG Subject: Re: ARERR 91 Cannot open catalog QUESTION. Cannot Open Catalog means that the arsystem.cat file (which contains the error message text) is not accessible. If it were accessible, you would see the same message for ARERR 91 as is printed in the error message guide. Try putting arsystem.cat in the directory of the executable or in the path. Axton Grams On 7/10/07, Patel, Kamlesh [EMAIL PROTECTED] wrote: ** All, Exact error message from an API program is ARLoadARQualifierStruct::91 Cannot open catalog; Message number = 91 RPC I looked up ARERR 91 in the manual but it does not tell me much about what may be causing this. I am interested in understanding what it is Cannot open catalog. Thanks Kamlesh __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: does anyone knows what happened to developer community?? no downloads available. EOM
David, Thank you. Kamlesh From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Wednesday, June 27, 2007 1:41 PM To: arslist@ARSLIST.ORG Subject: Re: does anyone knows what happened to developer community?? no downloads available. EOM The download capability on the original site (http://www.bmc.com/arsystem/dev_community/) is now back up and functioning. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Easter, David Sent: Tuesday, June 19, 2007 12:28 PM To: 'arslist@ARSLIST.ORG' Subject: RE: does anyone knows what happened to developer community?? no downloads available. EOM The download list becoming blank was not intentional. If/When I get more info on what happened, I'll let you all know. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Tuesday, June 19, 2007 8:15 AM To: arslist@ARSLIST.ORG Subject: Re: does anyone knows what happened to developer community?? no downloads available. EOM ** Note from June 11th was that it was in maintenance mode only until it was replaced with a bigger and better developer community. It was unsupported. So either BMC is about ready to release the next community or it's gone for ever. Dave From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Patel, Kamlesh R. Sent: Tuesday, June 19, 2007 11:07 AM To: arslist@ARSLIST.ORG Subject: does anyone knows what happened to developer community?? no downloads available. EOM ** __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
ARSPerl attachment examples
All, I am looking for ARSPerl attachment code (ARS 6.x) to: 1. Download attachment to local client/server directory. 2. Upload attachment from local/server directory into ARS form. Thanks Kamlesh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Needed: AR System .NET and COM API (Version 1.3.x) utility and Filter API docs plug-in files
All, I have a need for 2 items: latest copy of AR System .NET and COM API and ARS Filter API plug-ins (java, Perl, and documentation/def files). Please, forward these files if you have them available. Thanks Kamlesh Reason for my request: AR System Developer Community download's are unavailable indefinitely. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: does anyone knows what happened to developer community?? no downloads available. EOM
All, The website host is always responsible for functionality on their site regardless of purpose or whom it benefits. Developer Community site issue needs to addressed (by Remedy/BMC). I don't see Remedy (BMC) making any effort to post a simple communication message on the Developer Community landing page to tell the ARS developers Don't bother logging in to the secured page because the functionality is down. I would think it would be a simple html change not a big REMEDY CODE change. Developer Community, matt's site, Gidd's site, and other are great resource for small tools, apps, and utilities for ARS community. I appreciate and thank everyone who contributes to these sites. Thanks Kamlesh From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Thursday, June 21, 2007 9:27 AM To: arslist@ARSLIST.ORG Subject: Re: does anyone knows what happened to developer community?? no downloads available. EOM ** Funny, At one point we were using our own site to publicly make available all applications/ functions/ code-snippets at either matt's site or Gidd's .. Then ... Remedy brought forth this concept.. and put it on their website.. and kinda endorsed it. Now that it has been down for so long, should we go back to the way it was ? Maintain it ourself ? Rather than download to them.. they download from us. I did not hear any complaints when it was done the other way... it is just that folks who were not on the list started participating on the developer site and sharing data there too. Correct me if I do not remember correctly here.. On 6/21/07, Patel, Kamlesh R. [EMAIL PROTECTED] wrote: ** David, Would this not be a high priority on Remedy (BMC) to-fix list? Technically the Developer Community site's 100% of functionality is down. As an ARS developer and member of Developer Community I am dumb founded that this is not considered as a total functionality down urgency. I am sure it was not intentional and BMC is working on new site. But, can you at least post a message on site as to what you intend to do. I am a bit tired of going to site several times a day to figure out if it works or not. Just tell us that you are not going to fix it and we must wait for new site in future. Thanks Kamlesh From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Easter, David Sent: Tuesday, June 19, 2007 12:28 PM To: arslist@ARSLIST.ORG Subject: Re: does anyone knows what happened to developer community?? no downloads available. EOM The download list becoming blank was not intentional. If/When I get more info on what happened, I'll let you all know. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Tuesday, June 19, 2007 8:15 AM To: arslist@ARSLIST.ORG Subject: Re: does anyone knows what happened to developer community?? no downloads available. EOM ** Note from June 11th was that it was in maintenance mode only until it was replaced with a bigger and better developer community. It was unsupported. So either BMC is about ready to release the next community or it's gone for ever. Dave From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Patel, Kamlesh R. Sent: Tuesday, June 19, 2007 11:07 AM To: arslist@ARSLIST.ORG Subject: does anyone knows what happened to developer community?? no downloads available. EOM ** __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Patrick Zandi __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
does anyone knows what happened to developer community?? no downloads available. EOM
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Need help: AR Filter API documentation and download
All, The developer community site is unavailable and I am unable to dig up download and examples for AR Filter API usage for both Perl and JAVA. Does anyone have download with sample forms(def files) and documents for AR Filter API? Thanks ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: ARS 7.0.1 Patch 001; ARDBC LDAP question---RESOLVED
All, I have setup all forms correctly with appropriate timeout and page size. There is a BMC technote to explain this away... I had to save existing sample form and set the url manually. Technote is: http://support.bmc.com/KMSUSER/DocView_SHFrame.htm?p=user=publicd=/kms public/KM-00026053.htmvg=selfhelp Please look at the Step 4 ... it says 4. Don't use the Vendor form wizard to create the vendor form. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, April 18, 2007 8:59 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.0.1 Patch 001; ARDBC LDAP question You might also ensure that the timeout setting isn't set too low - make it 3-5 minutes, to ensure that there's enough time for it to have a legitimate chance to connect to the LDAP server. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Tuesday, April 17, 2007 4:26 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.0.1 Patch 001; ARDBC LDAP question ** Kamlesh, Did you configure the ARDBC LDAP configuration form correctly? Once that is configured with all the required parameters correctly, the LDAP vendor entry should show up while creating the vendor form.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Patel, Kamlesh R. Sent: Monday, April 16, 2007 5:45 PM To: arslist@ARSLIST.ORG Subject: ARS 7.0.1 Patch 001; ARDBC LDAP question ** All, I am at a lose after configuring ARDBC LDAP Configuration form. I configured it, but I am unable to view the vendor form in the list create vendor form Available Vendor Names. It only shows the flashboards and server admin. What are the necessary steps to setup ARDBC LDAP form so that I can query my LDAP directory? Thanks Kamlesh __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: ARS 7.0.1 Patch 001; ARDBC LDAP question
Murtuza, I installed it. I turned on plugin logging and I see that it is starting and reading appropriate settings. There are no errors reported. I will rerun the install and see what happens. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of msb * Sent: Tuesday, April 17, 2007 4:33 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.0.1 Patch 001; ARDBC LDAP question Kamlesh, is it possible that you missed installing the ARDBC LDAP stuff while installing your AR server. Regards, Murtuza. From: Patel, Kamlesh R. [EMAIL PROTECTED] Reply-To: arslist@ARSLIST.ORG To: arslist@ARSLIST.ORG Subject: ARS 7.0.1 Patch 001; ARDBC LDAP question Date: Mon, 16 Apr 2007 15:45:00 -0600 All, I am at a lose after configuring ARDBC LDAP Configuration form. I configured it, but I am unable to view the vendor form in the list create vendor form Available Vendor Names. It only shows the flashboards and server admin. What are the necessary steps to setup ARDBC LDAP form so that I can query my LDAP directory? Thanks Kamlesh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are _ Express yourself instantly with MSN Messenger! Download today it's FREE! http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
ARS 7.0.1 Patch 001; ARDBC LDAP question
All, I am at a lose after configuring ARDBC LDAP Configuration form. I configured it, but I am unable to view the vendor form in the list create vendor form Available Vendor Names. It only shows the flashboards and server admin. What are the necessary steps to setup ARDBC LDAP form so that I can query my LDAP directory? Thanks Kamlesh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Need an old tech note... How to add application to ITSM 5.x
Hi All, There was an old tech note on how to add your own application into ITSM 5.x suite. Does anyone have it? Thanks Kamlesh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Best and easy method to integrate with External Oracle database
Better way to do this to purchase a plug-in from James Croom. http://www.croomconsulting.com http://www.croomconsulting.com/ Contact James at [EMAIL PROTECTED] and ask him about the database plug-in. This plug in is a no hassle; no dba task required; easy to use and maintain plug-in. I believe Buoyantsolutions is a reseller of this product. You can contact Gidd Calden at [EMAIL PROTECTED] . Kamlesh From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nazish Bano Sent: Thursday, January 18, 2007 2:55 AM To: arslist@ARSLIST.ORG Subject: Best and easy method to integrate with External Oracle database Hello all, Need your inputs on what's the best and easy method to integrate with an Oracle instance in which I need only ready only access to it. However at a later point of time I may need to update Oracle database for few flag. Oracle information is available to Remedy via an Oracle view. Will appreciate if you can share the steps to do it. Thanks Nazish Nazish Bano | Sapient [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] | +91.124.282.6235 (D) | +91.9811552073 (M) __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Remedy Form Dependencies check
Hi all, We are interested in doing a sanity check on what impact we will have if we change a particular form in remedy system. I am looking for both upward and downward dependency. Does anyone have a script and/or direct sql logic to do this? Thanks Kamlesh
Re: Search Engine
Title: Search Engine Mike, Consider writing the “search-able data” (vs. transactional data – needed for w/f and used to do “remedy stuff”) to an external data source. This way you can implement a search engine on top of non-remedy database. You will have freedom to treat the external data source as you wise under the search engine requirements. I am using James Crooms (www. croomconsulting.com) database plug-in to write to my external database in real-time basis using (filter plug-in action). You can use other various means to keep your search data source up to date. As far as search engines go, look into Google appliance, hummingbird search engine, and there are various open source search engines in the market. Key is to the search is to when you write to the external data source make sure to also write out some of the key remedy system fields (arserver name, port, form name, field name, field id, summary text, keywords, etc…). These key fields will come in very handy when you want to take your users from search results to remedy transactional records. If you are interested in more information then do contact me off line. Kamlesh Patel [EMAIL PROTECTED] IT Business Solutions From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lyons, Michael (USAEOUSA) Sent: Monday, May 08, 2006 11:00 AM To: arslist@ARSLIST.ORG Subject: Search Engine ARS 5.12 ARS WEB 3.0 SQL 2000 2003 Advanced I have been charged with locating a Google-type search engine that will work with the current ARS web we have in place also one that will work with MidTier 6.3. We will be migrating to ARS 6.3 and MidTier in June 06.Any insight, direction would be greatly appreciated. Mike Lyons Remedy Administrator EOUSA __20060125___This posting was submitted with HTML in it___
