Re: Need to send a Complex Structure in a WS Call
Basically I need to send multiple records in the INPUT mapping and I am doing that by creating one Primary record and then these multiple records as a child records for this Primary records I am building the mapping in the same way as we do it for Output mapping when there is a complex type WS Jaspal S Rawat Level(3) Communications Remedy Developer Pipeline Application (Metro) -:[EMAIL PROTECTED]mailto:[EMAIL PROTECTED] (: (720) 888-1966 Fax: (720) 888-5187 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jaspal Rawat Sent: Sunday, December 09, 2007 5:30 PM To: arslist@ARSLIST.ORG Subject: Re: Need to send a Complex Structure in a WS Call ** I have tested this WSDL in SOAPINI and its working fine I get the data back Jaspal On Dec 7, 2007 5:11 PM, Joe D'Souza [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] wrote: ** Jaspal, Have you tested the web service that you created using a standard test tool such as SOAP Sonar? I would suggest you run a test using such a tool, and if you get no error there, then perhaps the system that is consuming this web service has a problem mapping the returned output.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Need to send a Complex Structure in a WS Call
Group, I am getting error ARERR [8940] Error during XML definition parsing I need to send a complex structure as a input in a Web Service Call and get back the Complex structure back Here is how my data looks for Input mapping In FormA, I have one record as SessionID In Form FormB, I have the matching data for the above session ID SessionID, Data1 SessionID, Data2 SessionID, Data3 Here is how I have setup the input Mapping looks like WSDLFORM ROOT == FORM A Context SessionID == SessionID Request LIST== FORM B InputData==InputData(This will be a List of Data matching the session ID in Form B, Will be having 1 record) The Output that I will get back will be in the FormB SessionID, Data1,ReturnVal1 SessionID, Data2,ReturnVal2 SessionID, Data3,ReturnVal3 I am able to setup the input mapping and as well as output mapping, But for some reason, When I try to initiate the WS Call, I get the error as ARERR [8940] Error during XML definition parsing I am sure that the output mapping is correct because I have implemented similar functionality for some other WF. I am on ARS 7.1 version Jaspal S Rawat ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Sync Search Database getting Wiped out daily
Actually there was an escalation, that I didn't knew abt, which was running nightly. It was a two step run process so that we could have the latest Synced Search DB. 1. Application-Query-Delete-Entry object_search_admin 1=1 2. CMD /C ARAdmin.exe -x $SERVER$ -u Webservice -p pipeline -portnum 2112 -s The second run process was not running because the PATH variable was not having the Remedy binaries path included. Jaspal S Rawat From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Friday, April 06, 2007 4:48 PM To: arslist@ARSLIST.ORG Subject: Re: Sync Search Database getting Wiped out daily ** Well, until you find out what's doing it (perhaps a DB backup/restore process?) you could do an export of those forms and their data each night. Make them into a deployable application to make that process easier. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Friday, April 06, 2007 3:11 PM To: arslist@ARSLIST.ORG Subject: Re: Sync Search Database getting Wiped out daily ** Man, that's a good one Are you running anykind of nightly maintenance processes? Is the system on a Windows platform? What version are you running? Warren On 4/6/07, Rawat, Jaspal [EMAIL PROTECTED] wrote: ** List, For some reason, the Sync Search database gets wiped out daily. I have to start this process on daily basis. After 1-2 hrs I always get message that Database Updated Successfully and I could view the Related Workflow for any object. After One day, When I try to see the Related Workflow again, This TAB is not there. I go to menu and select Sync Search database and It shows Last Synchronized At: Never We have got the all the Valid Server license. Any thoughts on why this is happening. Jaspal S Rawat __20060125___This posting was submitted with HTML in it___ -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Mid-tier error-ARERR [9280]
Check the Server name in the Midtier Remedy Config Tool-AR Server Setting. Add this server to the list. If this doesn't work, Check the User Preferences in the User tool in Home Page Tab. Jaspal -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Holly Waterman Sent: Tuesday, March 13, 2007 8:52 AM To: arslist@ARSLIST.ORG Subject: Re: Mid-tier error-ARERR [9280] I thas been almost a year since you posted this question, and since I'm seeing a similar error, I wonder if/how you ever solved this problem. Error: The following error(s) occurred while trying to process your request: ARERR [9280] Server not present in the configured servers list - server name I have users using both Mac and Windows machines to access Remedy via the web. just *ONE* user gets this error on Netscape, and I'm at a loss... I can't seem to get a work log of it (Can't get to the config page on his machine, either), so I know that Rem Support will be no help. I find nothing helpful, at all, in the BMC KB's... nothing else in this list that pertains. We run Unix/Solaris, ARS 6.3, Midtier 6.3. I keep thinking this is about Netscape on his machine... or a firewall, or mal-formed cookies. he's cleared cookies. He has the remedy url set as his home page, but I can't isolate that as the issue. He can log in on his other machine, using same url. He can log on to another machine on the same subnet. I cannot login on his problem machine, either. He's on Netscape 7.2, which is the required version for compatability. Did you ever find an answer? Thanks, in advance! __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Sync Search Database getting Wiped out daily
List, For some reason, the Sync Search database gets wiped out daily. I have to start this process on daily basis. After 1-2 hrs I always get message that Database Updated Successfully and I could view the Related Workflow for any object. After One day, When I try to see the Related Workflow again, This TAB is not there. I go to menu and select Sync Search database and It shows Last Synchronized At: Never We have got the all the Valid Server license. Any thoughts on why this is happening. Jaspal S Rawat ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
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Re: Table Fields
'Table Field' stores a value of the row number which is selected. If none is selected, It will return 0 doesn't matter if there are any rows in table or not So I think, You need to refresh and use Last Count to see if there are any records in the table or not -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Tuesday, December 19, 2006 3:53 PM To: arslist@ARSLIST.ORG Subject: Re: Table Fields ** Mike, for that to work you have to make sure that your table field is refreshed and the table field has the right options in its advanced display such as retain selection or select first request etc.. with no selection you would get a null return. When you have retain your selection on refresh, if the selection that was previously chosen has been deleted or removed due to change on that entry, then there will be no selection causing a null return again.. Joe - Original Message From: Mike White [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tuesday, December 19, 2006 3:35:45 PM Subject: Re: Table Fields I missed something. What's wrong with 'Table Field' = $NULL$? I'm not sure how you're using it, though. I just added a table field and button to a test form, and a new AL, triggered by the button, with a Run If 'Table Field' = $NULL$. If action displays a message It's null and Else action displays a message It's not null, instead it's value is $Table Field$ I tested both scenarios and it worked fine. I'm running ARS 6.0.1, patch 1497. The value of 'Table Field (the name of your table field) is the current row number. It's null if there are no rows in the table field. It's 0 if there are rows, but none has been selected. It's 0 if a row is selected. You'll want to make sure that you refreshed the table field before testing it, and that no other workflow or user action cleared the table field. Mike White Office: 813-978-2192 E-mail: [EMAIL PROTECTED] Kemes, Lisa [EMAIL PROTECTED]To: arslist@ARSLIST.ORG RONICS.COM cc: Sent by: Action Subject: Re: Table Fields Request System discussion list(ARSList) arslist@ARSLIST.ORG nbs p; 12/19/2006 15:19 Please respond to arslist n bsp; n bsp; ** Can you use $LASTCOUNT$ on a table field? Or is it just to see how many rows were returned when doing a search on a form. I have ARS 6.3 and Remedy user 6.3. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Aaron Keller Sent: Tuesday, December 19, 2006 3:05 PM To: arslist@ARSLIST.ORG Subject: Re: Table Fields ** first refresh the table, and then look to see if $LASTCOUNT$ = 0 -Aaron * Email: [EMAIL PROTECTED] From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Tuesday, December 19, 2006 2:59 PM To: arslist@ARSLIST.ORG Subject: Table Fields Hello Listers! How can you test to see if there is nothing in a Table Field? I tried 'Table Field' = $NULL$, but nothing happens. I want to create workflow if a Table Field is NULL (no rows) Let me know if anyone has the answer! Thanks! Lisa SunCom is the wireless company that's committed to doing things differently. Things we want you to know. This e-mail and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are addressed. This communication may contain material protected by the attorney-client privilege. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org http://www.arslist.org/ ARSlist:Where the Answers Are __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com __20060125___This posting was submitted with HTML in it___
Re: 7.0.1 Midtier login messages
I think, u need to uncheck Allow Guest Users in server configuration window to do this Thanks Jaspal S Rawat TDS Telecom Information Systems Mail: [EMAIL PROTECTED] Phone: (608) 664-4517 Fax: (608) 664-5499 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Anthony Caressimo Sent: Friday, December 01, 2006 1:57 PM To: arslist@ARSLIST.ORG Subject: 7.0.1 Midtier login messages Hi all, I am running mid tier 7.0.1 against AR Server 6.3 p18, Helpdesk 6.0. Upon logging in / clicking Helpdesk link for a requester they receive the message 'ARWARN [59] No such user exists -- successfully connected as a guest user ' This is new in 7.0.1 - i just checked on 7.0.0 p2 and it doesn't display it upon logging in via the web. It will display if using the windows user tool. Looks like BMC added this to display the same login message as the user tool. My question is : is there any way to disable this? Most users are not registered / licensed users submitting tickets. They are seeing this pop up and are getting confused. Anyone have any suggestions? thx Anthony ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: 1 Remedy User - Unable to Select in Table
Sharon, Can u tell me, after the table rows becomes unselectble, Whether user go to some other menu/form/Nav bar etc inside the User tool and does it works or User tool basically freezes. Thanks Jaspal S Rawat -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Candace DeCou Sent: Friday, December 01, 2006 4:30 PM To: arslist@ARSLIST.ORG Subject: Re: 1 Remedy User - Unable to Select in Table ** Well darn Sharon - don't you just hate it when that happens? I did have a similar experience recently. After almost shooting myself in the head to stop the pain, I got our Desktop support people looking into the situation. Turns out that this was never a Remedy issue, but something wrong with the original image installation on the one users workstation. Everyone swore it was a Remedy problem, but I could prove it wasn't because my user and other users set up the same, could perform great on any other machine, just not on this one machine. It drove us nuts for almost a month, but once they built out a new workstation for her from the ground up very carefully, it resolved her problem. Don't know if this helps, but it's what I was screaming about for a very long time. In this case, it was search menus, not tables, but I'd recommend looking into it. The user's environment was Win XP SP2 also, but ARS 6.3 - Win 2003 SQL 2000 SP 4. Pretty close. HTH :-) Candace From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Menachem, Sharon Sent: Thursday, November 30, 2006 9:58 PM To: arslist@ARSLIST.ORG Subject: 1 Remedy User - Unable to Select in Table ARS 5.1.2 patch 1484 on Win2003 with SQL 2000 SP3 I have 1 computer where no matter who is logged into Remedy (including administrator), no matter what version of the User tool I install, after a little while we are unable to select rows in a table. No one else has this problem. No workflow has been changed. The same user logged in on another computer has no problems with the same applications and user tool. I have completely deleted all installations of Remedy on the computer, both user and admin as well as deleted all directories. I have reinstalled various versions all to no avail. Any suggestions would be really helpful. (By the way the computer is running Win XP SP2) Thanks, Sharon IL Helpdesk *** This email message and any attachments thereto are intended only for use by the addressee(s) named above, and may contain legally privileged and/or confidential information. If the reader of this message is not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the [EMAIL PROTECTED] and destroy the original message. *** __20060125___This posting was submitted with HTML in it___ * This message contains information from Silicon Valley Bank, or from one of its affiliates, that may be confidential and privileged. If you are not an intended recipient, please refrain from any disclosure, copying, distribution or use of this information and note that such actions are prohibited. If you have received this transmission in error, please notify the sender immediately by telephone or by replying to this transmission. This message may include indicative rate information relating to one or more products offered through Silicon Valley Bank, or affiliated broker-dealer, SVB Securities. Rates and yields shown are provided for informational purposes only, are not guaranteed, and are subject to market conditions and availability. Nothing in this communication shall constitute a solicitation or recommendation to buy or sell a particular security. Columbia Cash Reserves, Columbia Treasury Reserves, Columbia Institutional Cash Reserves, SVB Securities Liquid Reserves, SVB Securities Institutional Liquid Reserves and SVB Securities Horizon Shares are offered through SVB Securities, a registered broker- dealer and non-bank affiliate of Silicon Valley Bank. Investments in these products require the involvement of a licensed representative of SVB Securities. Investment products offered through SVB Securities are not insured by the FDIC or any other Federal Government Agency, are not deposits of or guaranteed by Silicon Valley Bank or its affiliates, and may lose value. __20060125___This posting was submitted with HTML in it___
Re: ARS7.x on Oracle 10G R2 on Solaris 9
We r running ARS7.0.1 on Oracle10G for almost last 4 months and no issues of any type Thanks Jaspal S Rawat -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, November 30, 2006 11:29 AM To: arslist@ARSLIST.ORG Subject: Re: ARS7.x on Oracle 10G R2 on Solaris 9 We haven't upgraded to ARS 7 yet but we run multiple ARS 6.3 servers on Solaris 9 against Oracle 10gR2 servers with no problems. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eric Roys Sent: Thursday, November 30, 2006 10:24 AM To: arslist@ARSLIST.ORG Subject: ARS7.x on Oracle 10G R2 on Solaris 9 Good morning listers, Platform currently: Solaris 9 Oracle 9i2 ARS 6.3 patch 14 Midtier 6.3 patch 15 To conform with data privacy initiatives we must upgrade Oracle 9i2 to Oracle 10gR2. As some of our other project databases were upgraded certain issues started to emerge. On a test platform (ARS 7.0.1/Oracle 10gR2 (client/db)/Solaris9) there doesn't appear to be any issue with 10gR2 so far, however, if anyone is running on a similar platform and has any insight as to any Oracle issues under this configuration, I would certainly appreciate any feedback. Kind Regards, Eric Roys Sr. Software Engineer Verizon Business Email: [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
