Commit Changes Action in Midtier
Hopefully someone has ran into this before. I am redesigning a survey app that I built last year to do it through a Submit. Send the customer a URL to Midtier for the Survey form. After the customer fills out the survey, there is a button to Submit the Survey. In the Active Link that is attached to the button there are two Actions. One to Change the Status via Set Field Action, and the other is to do a Commit Changes Action. The Set Fields works, verified via Midtier Workflow logging and also by inserting a message between the two Action. When it gets to the Commit Changes I get an error. ARERR9296, with the text of No matching requests (or no permission to requests) for qualification criteria. And it stops me there. The Midtier Workflow shows that it is trying to do a Query. I have checked all of the workflow that goes with it and cannot see any query that would be executing. It worked before when I was modifying a previously submitted Survey record, the old process I would submit a Record and then have the customer Modify that record to complete the survey. What am I missing? AR Server 6.3 patch 21 MidTier 6.3 patch 21 Thanks in advance, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: IIS config being corrupted
When we first brought this version of Midtier up initially, I believe the compatibility matrix said to use jdk 1.4.2_x. I know we had to do an update back when the whole daylight savings change went on. We are currently on jdk v. 1.4.2_15, the approved level for the DST issue. Ran on that for a couple of more years without an issue. Until we had to swap out the servers and decided to go with Win2003. When we first did the build, Win 2k3 was not on the compatibility matrix, and I believe there were issues if you went with it. So we stuck with Win 2k. But it ran fine for over 5 years without a hitch. This issue just started after going with win 2k3 this year. Kind of strange. Gary you might want to back off the JDK version. I think you can still get it on Sun's website, but let me know if you need it. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Friday, June 04, 2010 7:44 AM To: arslist@ARSLIST.ORG Subject: Re: IIS config being corrupted If I recall right, update 13 was the most current update at the time when MT 6.3 P 21 was released and that worked well.. You also got to make the necessary changes to PATH when you uninstall JRE and JDK and reinstall another patch level. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Opela, Gary L CTR USAF ABW 72 ABW/SCOOA Sent: Friday, June 04, 2010 10:28 AM To: arslist@ARSLIST.ORG Subject: Re: IIS config being corrupted I installed JDK 1.6 trying to fix my issue with JSP pages, after re-installign the MT 6.3 P 21 that I'm also running, along with servlet exec 5.0 in a VM instance. I have the identical environment to you. After installing JDK 1.6 (6u20), I begin to get the Service Unavailable error also. I suspect that if you view your Event Log - Application Log, you'll see the errors. I just checked, and for some reason, the errors I was seeing yesterday are not being generated. If you go to http://www.go4expert.com/forums/showthread.php?t=545 they have a little write-up on it. It looks to be an issue maybe with VM. I tried doing what all they suggested on the write-up (In the support.microsoft.com link), but it didn't fix the issue. Also, I tried what the write-up itself stated, setting isolation mode to run www service in iis 5.0 isolation mode. I tried that awhile back and it totally messed up IIS where it would instantly crash as soon as it came up. You might look at that page though, some of the comments state that it helped them, and they were using VM also. I'd be interested in what you did if you get it working. Again, I only started having this issue whenever I installed JDK 1.6 update 20. I did that because whenever I went to re-install the MT to fix other issues which I was having, I was heartily prompted with an error message stating no JDK was installed and began to wonder if that was causing my issues with some of the JSP pages not serving up. Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ COMM: 405 582 4272 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Thursday, June 03, 2010 4:52 PM To: arslist@ARSLIST.ORG Subject: Re: IIS config being corrupted Anything that gets written to the Windows Event log (Application, System, etc) at the time the server goes down? Anything that you see in those same logs at the time that you attempt to bring up the server once it is down but when it fails to come back up? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Smith, Ron [TBC] Sent: Thursday, June 03, 2010 5:20 PM To: arslist@ARSLIST.ORG Subject: Re: IIS config being corrupted Oh yeah, I guess I should have included that. We are running ServletExec 5.0, which was the preferred Servlet engine back then. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chuck Sent: Thursday, June 03, 2010 2:17 PM To: arslist@ARSLIST.ORG Subject: Re: IIS config being corrupted If you are using Tomcat, then Use Apache web server. OR don't use Apache, use Tomcat on Port 80 w/APR it will serve files just as fast. But if you need a web server for other reasons, then try Apache - Tomcat combination, the Mod)JK AJP protocol between Apache and Tomcat is a bit faster than the IIS Tomcat redirector ISAPI. On Jun 3, 3:45 pm, Smith, Ron [TBC] ron.sm...@providence.org wrote: We have two brand new Win 2003 VMWare instances that serve as our Midtier servers. We are running version 6.3 Patch 21 of both
IIS config being corrupted
We have two brand new Win 2003 VMWare instances that serve as our Midtier servers. We are running version 6.3 Patch 21 of both Midtier and AR server. These were brought up in January, one for our Production environment and one for our Development environment. Back in April, our Production servers IIS configuration became corrupt. It would not start back up. In the event logs, we saw that it was a slow degradation starting a 7-10 days prior, where it began having to restart IIS. After that period, IIS would no longer start up and our users got the error of Service Unavailable. We swapped our Dev server into Prod, and rebuilt the old Prod server into the new Dev server. Another 6 weeks go by and the new Prod Server had the same issue, completely shutting down on Memorial day. So we swapped out the servers again, taking the Dev server and making it the Prod server. I have a gut feeling that we will see this again. The previous servers were running Windows 2000, and ran flawlessly for 5 years. We are tentatively upgrading later this year, but I really do not want to go through this exercise every 6 weeks until we finally have them upgraded. Has anyone seen this kind of behavior? Thanks in advance, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: IIS config being corrupted
Oh yeah, I guess I should have included that. We are running ServletExec 5.0, which was the preferred Servlet engine back then. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chuck Sent: Thursday, June 03, 2010 2:17 PM To: arslist@ARSLIST.ORG Subject: Re: IIS config being corrupted If you are using Tomcat, then Use Apache web server. OR don't use Apache, use Tomcat on Port 80 w/APR it will serve files just as fast. But if you need a web server for other reasons, then try Apache - Tomcat combination, the Mod)JK AJP protocol between Apache and Tomcat is a bit faster than the IIS Tomcat redirector ISAPI. On Jun 3, 3:45 pm, Smith, Ron [TBC] ron.sm...@providence.org wrote: We have two brand new Win 2003 VMWare instances that serve as our Midtier servers. We are running version 6.3 Patch 21 of both Midtier and AR server. These were brought up in January, one for our Production environment and one for our Development environment. Back in April, our Production servers IIS configuration became corrupt. It would not start back up. In the event logs, we saw that it was a slow degradation starting a 7-10 days prior, where it began having to restart IIS. After that period, IIS would no longer start up and our users got the error of Service Unavailable. We swapped our Dev server into Prod, and rebuilt the old Prod server into the new Dev server. Another 6 weeks go by and the new Prod Server had the same issue, completely shutting down on Memorial day. So we swapped out the servers again, taking the Dev server and making it the Prod server. I have a gut feeling that we will see this again. The previous servers were running Windows 2000, and ran flawlessly for 5 years. We are tentatively upgrading later this year, but I really do not want to go through this exercise every 6 weeks until we finally have them upgraded. Has anyone seen this kind of behavior? Thanks in advance, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org attend wwrug10www.wwrug.comARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: Basic MidTier 7.1 Question
Hi Christie, I think you are looking to use the Application List Field. I haven't played with it much, but I know that is one way to do a list without building a separate Home Page with the forms attached to buttons like we have. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pargeter, Christie :CO IS Sent: Friday, September 25, 2009 11:15 AM To: arslist@ARSLIST.ORG Subject: Basic MidTier 7.1 Question ** Hi All - I feel a little silly that I don't remember this but I would like to be able to see a list of all forms in MidTier. One of our application admins is trying to do 100% of his work in the web and I needed him to update data in a form but he needed to know the exact form name to get to the screen. Isn't there a way to get to a list of all the forms on the Remedy server in Midtier? Thanks ARS 7.1 p 6 ITSM 7.0.3 p 9 RKM 7.2 p 2 Windows 2003 SQL 205 IIS/Tomcat Christie Pargeter Legacy Health IS - Programming SR Technical Analyst cparge...@lhs.org mailto:cparge...@lhs.org 1120 Building tel: 503-415-5149 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Oregon Remedy User Group (ORUG) Meeting September 22, 2009
Yes we do. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tucker, Rob Sent: Thursday, September 17, 2009 1:34 PM To: arslist@ARSLIST.ORG Subject: Re: Oregon Remedy User Group (ORUG) Meeting September 22, 2009 Hey Man: Do you have all of Jerry, J.T. and me on your list? -Rob -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thad K Esser Sent: Thursday, September 17, 2009 1:19 PM To: arslist@ARSLIST.ORG Subject: Oregon Remedy User Group (ORUG) Meeting September 22, 2009 Hello, For anyone that is interested in attending the next ORUG meeting in Portland (Oregon), let me or Gary know and one of us will send you the address and other contact info. Oregon Remedy User Group Meeting September 22, 2009 AGENDA 8:00am - 8:30am: Check-in Continental Breakfast. 8:30am - 10:00 am: What's New in AR System ITSM v7.5- Tips and Tricks; 7.5 AR Server and Dev Studio (Vicky Schmidt, Rapid Technologies) 10:00am-10:10am: Break 10:15am - 11:00am: Enhancing Remedy with Kinetic Data: Request, Survey, Calendar and Response solutions built on Remedy (John Sundberg, Kinetic Data) 11:00am - 12:00pm: License Migration/Blue Pricing Thanks go to Rapid Technologies for sponsoring this meeting and helping to put it together. Thad Esser Remedy Developer Now... Just where did I put that cheese...? *IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. * ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Supportweb Hilarity
I logged into the Supportweb site yesterday to attempt to get a license key, and was also very surprised by the survey. It took about 3 or 4 times trying to click No and it finally went away. It took a little longer mouse click. Another weird thing is that the No button looks like it is grayed out and the Yes button active. Another strategy to get there survey completed I guess. I thought the problem might have been on my side, I am glad I am not the only one experiencing the problem. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Lev Sent: Tuesday, June 02, 2009 8:01 AM To: arslist@ARSLIST.ORG Subject: Re: Supportweb Hilarity ** I just clicked no and it worked as expected. Perhaps they fixed, or I'm just lucky today. Thanks, Mark --- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bing Sent: Tuesday, June 02, 2009 10:40 AM To: arslist@ARSLIST.ORG Subject: Re: Supportweb Hilarity ** I'm with you, Shawn. There shouldn't need to be a workaround for us to bypass a feedback survey. Perhaps the BMC testing team never considered a no answer in their test plans? -- Bing Bradford Bingel (Bing) ITM3 California b...@itm3.com mailto:b...@itm3.com (email) 925-260-6394 (mobile) From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Tuesday, June 02, 2009 6:13 AM To: arslist@ARSLIST.ORG Subject: OT: Supportweb Hilarity ** Is anyone else having this issue with Supportweb today? Follow these steps: 1. Navigate to http://supportweb.remedy.com/ 2. When the box appears asking you to complete a survey, click No. 3. The button appears to do nothing and you're stuck. I verified this in IE and Firefox and get the same result. I guess BMC *REALLY* wants our feedback. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access hyperlink, please e-mail sender. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Logging Active Links in MidTier
I know this is easy, and I have done it before, but for the life of me I cannot remember how to turn on Active Link Logging in MidTier. Can someone help me out with that? Also, where in the manuals would I find out more about some of the MidTier behaviors. AR Server 6.3 Patch 21 MidTier 6.3 Patch 21 Thanks In advance Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are
Re: Opening a record through a Mid-Tier URL
Thanks for the info, that worked like a champ. Now I have another strange anomaly happening, as a part of my form, I have a button that takes me to a different tab. I.e.. Using AL's turns tabs on and off. As a part of this Active Link, it is also supposed to Change some Text Fields with the text that is in Character fields on the form. Everything seems to work fine on both views in the User tool, but on the web, it only works correctly on the Default Admin View. My Dialog view does not work in Midtier, but like I said, works fine in the User Tool. Anyone have any ideas? Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of patchsk Sent: Wednesday, January 28, 2009 11:41 PM To: arslist@ARSLIST.ORG Subject: Re: Opening a record through a Mid-Tier URL Sorry the url got cropped. use a url like this: http://midtier.providence.org/arsys/servlet/ViewFormServlet? form=IS+Surveyview=Dialogserver=arsprod username=SurveyEntrypwd=survey F536870923=301 F536870924 = tester On Jan 28, 11:36 pm, patchsk vamsi...@gmail.com wrote: You can do something like this. Create two temp fields( Here for ex: Name: field1 id = 536870924, Name: field2 id = 536870923 ) And use a url like below http://midtier.providence.org/arsys/servlet/ViewFormServlet?form=IS+S... And have a open window active link on window load, RunIF: $CLIENT-TYPE$ = 9 AND 'field1' = tester AND 'field2' != $NULL $ OpenWindow : Form Name: your survery form Display Type: Detail Only Window Type: Display where $field2$ = 'RequestID' __ _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are
Opening a record through a Mid-Tier URL
Hi all, I hope someone can help me with this. I have a form that I have setup and I am attempting to use a Mid-Tier URL for people to click on. It uses a Generic User name and Password in the URL. What I need is to fire workflow to Open the Window up without the Results List, similar to a Display type window. It doesn't seem to recognize Entry ID even though I specified the Entry ID in the URL. Has anyone done something similar? Here is my URL that I am using: http://midtier.providence.org/arsys/servlet/ViewFormServlet?form=IS+Surv eyview=Dialogserver=arsprodusername=SurveyEntrypwd=surveyeid=00 00301 ARServer 6.3 patch 21 MidTier 6.3 patch 21 Any help with this would be greatly appreciated. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are
AR Server on a SQL Server Polyserve environment
Greetings, My DBA has asked to migrate our current AR Server DB to a SQL Server 2005 in a PolyServe environment. I believe it is a Microsoft product. As the DBA described it (Polyserve is a clustering and shared file system environment that we will be utilizing in our SQLServer consolidation effort.) I know we will need to upgrade to AR Server 7.1, to go to SQL Server 2005, as we are currently on 6.3. I was wondering if anyone has used this DB environment? I am a little nervous about having my AR Server in a shared environment with other applications. Thanks in advance. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR [EMAIL PROTECTED] 503-216-7866 DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: HTTP call from Run Process
The problem with trying to Open a URL with a Filter Run Process, is that it would open on the Server and not on the client. It would need to be an AL. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR [EMAIL PROTECTED] 503-216-7866 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pargeter, Christie :CO IS Sent: Friday, September 19, 2008 2:27 PM To: arslist@ARSLIST.ORG Subject: Re: HTTP call from Run Process ** I know in the 6.3 books Appendix B shows all the Run Process commands you can do and there is a PERFORM-ACTION-OPEN-URL but I have only used it at the Active Link level and not the filter level. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Chintan Shah Sent: Friday, September 19, 2008 2:23 PM To: arslist@ARSLIST.ORG Subject: HTTP call from Run Process ** Hi all, I am trying to figure out if there is any documentation on the fact that I can call http://abc.com?id=$FIELDNAME$; from the Run Process within the filter. Thanks Chintan. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Increasing Entry ID Length
Hi all, Wanted to bounce this off the group to see if there is an easy and safe way to increase the size of the Entry-ID Field (1). We are currently at a length of six on the Homegrown helpdesk app, and after 10 + years using it, we are about to roll over ID# 99. What I want to do is to increase it to a length of 8. Problem is that the existing ID's do not pad out to the full 8 digits. Is there any utilities out there that makes this change easy and simple to do. I am pretty sure I can do this by exporting the data and massage it and reimport it, but looking for an easy way to do it. Thanks in advance. ARS 6.3 P.20 Win 2K3 SQL Server 2000 Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR [EMAIL PROTECTED] 503-216-7866 DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
