Re: 7.6.4 P1 - Customer Support Flash Email today
ar.conf: Oracle-Cursor-Sharing: FORCE Oracle Init parameter: CURSOR_SHARING: FORCE Axton Grams On Fri, Jun 3, 2011 at 2:53 PM, Doug Blair wrote: > Claire, > > That CURSOR_SHARING syntax is unusual for the ar.conf file. I wonder if > that's supposed to be an environment variable? > > Doug > > > On Jun 3, 2011, at 12:23 PM, Sanford, Claire wrote: > >> BMC Software is alerting customers to a serious problem with the >> documentation that describes how to upgrade to version 7.6.04 Service Pack >> 001 of BMC Remedy IT Service Management Suite (BMC Remedy ITSM suite). This >> flash corrects the problem. >> >> BMC Remedy IT Service Management Suite >> Version 7.6.04 Service Pack 001 >> June 2011 >> >> BMC Software is alerting customers to a serious problem with the >> documentation >> that describes how to upgrade to version 7.6.04 Service Pack 001 of BMC >> Remedy >> IT Service Management Suite (BMC Remedy ITSM suite). This flash corrects the >> problem. If you have any questions about the problem, contact BMC Software >> Customer Support at 800 537 1813 (United States or Canada) or call your local >> support center. >> >> Oracle cursor sharing attributes >> If you are upgrading to BMC Remedy ITSM suite 7.6.04 Service Pack 001 and >> your >> environment uses an Oracle(r) 10g or 11g database, you must add the following >> lines, or edit their content to appear as follows, in the ar.cfg file >> (Microsoft >> Windows) or ar.conf file (UNIX(r)): >> >> Oracle-Cursor-Sharing: FORCE >> CURSOR_SHARING: FORCE >> >> If you do not set the Oracle-Cursor-Sharing and CURSOR_SHARING attributes to >> FORCE, upgrading to version 7.6.04 Service Pack 001 can take an >> exceptionally long >> time to complete, or can fail. >> >> NOTE >> Do not set the value of the Oracle-Cursor-Sharing and CURSOR_SHARING >> attributes to SIMILAR, as directed in the BMC Remedy IT Service Management >> Installation Guide, BMC Remedy Knowledge Management Installation Guide, BMC >> Service Level Management Installation Guide, BMC Service Request Management >> Installation Guide, and BMC Atrium Core Installation Guide. >> >> BMC also recommends that you review the BMC Remedy AR System Server 7.6 >> Performance Tuning for Business Service Management white paper for other >> recommendations about tuning your Oracle database in preparation for >> performing this upgrade. >> >> ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > > > > Doug > > -- > Doug Blair > d...@blairing.com > +1 224-558-5462 > > 200 North Arlington Heights Road > Arlington Heights, Illinois 60004 > > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: 7.6.4 P1 - Customer Support Flash Email today
Claire, That CURSOR_SHARING syntax is unusual for the ar.conf file. I wonder if that's supposed to be an environment variable? Doug On Jun 3, 2011, at 12:23 PM, Sanford, Claire wrote: > BMC Software is alerting customers to a serious problem with the > documentation that describes how to upgrade to version 7.6.04 Service Pack > 001 of BMC Remedy IT Service Management Suite (BMC Remedy ITSM suite). This > flash corrects the problem. > > BMC Remedy IT Service Management Suite > Version 7.6.04 Service Pack 001 > June 2011 > > BMC Software is alerting customers to a serious problem with the documentation > that describes how to upgrade to version 7.6.04 Service Pack 001 of BMC Remedy > IT Service Management Suite (BMC Remedy ITSM suite). This flash corrects the > problem. If you have any questions about the problem, contact BMC Software > Customer Support at 800 537 1813 (United States or Canada) or call your local > support center. > > Oracle cursor sharing attributes > If you are upgrading to BMC Remedy ITSM suite 7.6.04 Service Pack 001 and your > environment uses an Oracle(r) 10g or 11g database, you must add the following > lines, or edit their content to appear as follows, in the ar.cfg file > (Microsoft > Windows) or ar.conf file (UNIX(r)): > > Oracle-Cursor-Sharing: FORCE > CURSOR_SHARING: FORCE > > If you do not set the Oracle-Cursor-Sharing and CURSOR_SHARING attributes to > FORCE, upgrading to version 7.6.04 Service Pack 001 can take an exceptionally > long > time to complete, or can fail. > > NOTE > Do not set the value of the Oracle-Cursor-Sharing and CURSOR_SHARING > attributes to SIMILAR, as directed in the BMC Remedy IT Service Management > Installation Guide, BMC Remedy Knowledge Management Installation Guide, BMC > Service Level Management Installation Guide, BMC Service Request Management > Installation Guide, and BMC Atrium Core Installation Guide. > > BMC also recommends that you review the BMC Remedy AR System Server 7.6 > Performance Tuning for Business Service Management white paper for other > recommendations about tuning your Oracle database in preparation for > performing this upgrade. > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > Doug -- Doug Blair d...@blairing.com +1 224-558-5462 200 North Arlington Heights Road Arlington Heights, Illinois 60004 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" <> ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
7.6.4 P1 - Customer Support Flash Email today
BMC Software is alerting customers to a serious problem with the documentation that describes how to upgrade to version 7.6.04 Service Pack 001 of BMC Remedy IT Service Management Suite (BMC Remedy ITSM suite). This flash corrects the problem. BMC Remedy IT Service Management Suite Version 7.6.04 Service Pack 001 June 2011 BMC Software is alerting customers to a serious problem with the documentation that describes how to upgrade to version 7.6.04 Service Pack 001 of BMC Remedy IT Service Management Suite (BMC Remedy ITSM suite). This flash corrects the problem. If you have any questions about the problem, contact BMC Software Customer Support at 800 537 1813 (United States or Canada) or call your local support center. Oracle cursor sharing attributes If you are upgrading to BMC Remedy ITSM suite 7.6.04 Service Pack 001 and your environment uses an Oracle(r) 10g or 11g database, you must add the following lines, or edit their content to appear as follows, in the ar.cfg file (Microsoft Windows) or ar.conf file (UNIX(r)): Oracle-Cursor-Sharing: FORCE CURSOR_SHARING: FORCE If you do not set the Oracle-Cursor-Sharing and CURSOR_SHARING attributes to FORCE, upgrading to version 7.6.04 Service Pack 001 can take an exceptionally long time to complete, or can fail. NOTE Do not set the value of the Oracle-Cursor-Sharing and CURSOR_SHARING attributes to SIMILAR, as directed in the BMC Remedy IT Service Management Installation Guide, BMC Remedy Knowledge Management Installation Guide, BMC Service Level Management Installation Guide, BMC Service Request Management Installation Guide, and BMC Atrium Core Installation Guide. BMC also recommends that you review the BMC Remedy AR System Server 7.6 Performance Tuning for Business Service Management white paper for other recommendations about tuning your Oracle database in preparation for performing this upgrade. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: 7.6.4 P1??
> Would this SSI Installer works if we are considering doing an upgrade in > overwrite mode? The SSI is for fresh install only and cannot be used for upgrades. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Raj Sent: Wednesday, June 01, 2011 10:57 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.4 P1?? Hi David, We are on ARS 7.1 P 7, ITSM 7.0.03 P 008 / Solaris 10 , Would this SSI Installer works if we are considering doing an upgrade in overwrite mode? (Currently we are on 10.2.0.3.0 - 64bi Oracle DB, and considering to do an upgrade to 11g) Or do we have to follow the individual Installers, ARS, ITSM, etc of 7.6.04 to do an upgrade in overwrite mode? Please advise. Thanks, Raj On Jun 1, 10:18 am, "Easter, David" wrote: > There are SSI for SP1 - but SSI can only be used for a fresh install, so if > you've already installed 7.6.04 you can't use the SSI to upgrade. > > However, folks that have not yet installed 7.6.04 can use the SSI to do a > fresh install of 7.6.04 SP1 and skip the step of installing 7.6.04 (no SP). > > -David J. Easter > Manager of Product Management, Remedy Platform > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > > > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Martinez, Marcelo A > Sent: Wednesday, June 01, 2011 09:54 AM > To: arsl...@arslist.org > Subject: Re: 7.6.4 P1?? > > I installed 7.6.04 via the SSI. It would have been nice to have a SSI patch > too. :) > > I have downloaded the individual SP1 executables (ITSM, Server, Atrium, > SLM...). now I need to install > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Easter, David > Sent: Wednesday, June 01, 2011 11:44 AM > To: arsl...@arslist.org > Subject: Re: 7.6.4 P1?? > > > They are in pieces > > That is not true for Suite customers. Suite customers can go to the BMC IT > Service Management Suite 7.6.04 entry under Product Patches and see SP1 for > all of the products within the Suite in one place. > > -David J. Easter > Manager of Product Management, Remedy Platform > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Vindhya Samarasekera > Sent: Wednesday, June 01, 2011 09:40 AM > To: arsl...@arslist.org > Subject: Re: 7.6.4 P1?? > > Hi Atul, > > We downloaded this patch from the BMC site. So it's out there. They are > in pieces, you have to go to ITSM to get the patch 1 for that, Atrium to > get the Patch 1 for that etc... > > Vindhya > > From: Atul Vohra > > > To: arsl...@arslist.org > > > Date: 05/25/2011 07:37 AM > > > Subject: 7.6.4 P1?? > > > Sent by: "Action Request System discussion list(ARSList)" > > > All, > > I had seen few emails about Patch 1 for 7.6.4 but could not find it on the > BMC site. Any idea if this was released? > > Regards > Atul > > ___ &g
Re: 7.6.4 P1??
Hi David, We are on ARS 7.1 P 7, ITSM 7.0.03 P 008 / Solaris 10 , Would this SSI Installer works if we are considering doing an upgrade in overwrite mode? (Currently we are on 10.2.0.3.0 - 64bi Oracle DB, and considering to do an upgrade to 11g) Or do we have to follow the individual Installers, ARS, ITSM, etc of 7.6.04 to do an upgrade in overwrite mode? Please advise. Thanks, Raj On Jun 1, 10:18 am, "Easter, David" wrote: > There are SSI for SP1 - but SSI can only be used for a fresh install, so if > you've already installed 7.6.04 you can't use the SSI to upgrade. > > However, folks that have not yet installed 7.6.04 can use the SSI to do a > fresh install of 7.6.04 SP1 and skip the step of installing 7.6.04 (no SP). > > -David J. Easter > Manager of Product Management, Remedy Platform > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > > > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Martinez, Marcelo A > Sent: Wednesday, June 01, 2011 09:54 AM > To: arsl...@arslist.org > Subject: Re: 7.6.4 P1?? > > I installed 7.6.04 via the SSI. It would have been nice to have a SSI patch > too. :) > > I have downloaded the individual SP1 executables (ITSM, Server, Atrium, > SLM...). now I need to install > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Easter, David > Sent: Wednesday, June 01, 2011 11:44 AM > To: arsl...@arslist.org > Subject: Re: 7.6.4 P1?? > > > They are in pieces > > That is not true for Suite customers. Suite customers can go to the BMC IT > Service Management Suite 7.6.04 entry under Product Patches and see SP1 for > all of the products within the Suite in one place. > > -David J. Easter > Manager of Product Management, Remedy Platform > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Vindhya Samarasekera > Sent: Wednesday, June 01, 2011 09:40 AM > To: arsl...@arslist.org > Subject: Re: 7.6.4 P1?? > > Hi Atul, > > We downloaded this patch from the BMC site. So it's out there. They are > in pieces, you have to go to ITSM to get the patch 1 for that, Atrium to > get the Patch 1 for that etc... > > Vindhya > > From: Atul Vohra > > > To: arsl...@arslist.org > > > Date: 05/25/2011 07:37 AM > > > Subject: 7.6.4 P1?? > > > Sent by: "Action Request System discussion list(ARSList)" > > > All, > > I had seen few emails about Patch 1 for 7.6.4 but could not find it on the > BMC site. Any idea if this was released? > > Regards > Atul > > ___ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: 7.6.4 P1??
There are SSI for SP1 - but SSI can only be used for a fresh install, so if
you've already installed 7.6.04 you can't use the SSI to upgrade.
However, folks that have not yet installed 7.6.04 can use the SSI to do a fresh
install of 7.6.04 SP1 and skip the step of installing 7.6.04 (no SP).
-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action expressed in this
E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary
participation in this forum is not intended to convey a role as a spokesperson,
liaison or public relations representative for BMC Software, Inc.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Wednesday, June 01, 2011 09:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.4 P1??
I installed 7.6.04 via the SSI. It would have been nice to have a SSI patch
too. :)
I have downloaded the individual SP1 executables (ITSM, Server, Atrium,
SLM...). now I need to install
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: Wednesday, June 01, 2011 11:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.4 P1??
> They are in pieces
That is not true for Suite customers. Suite customers can go to the BMC IT
Service Management Suite 7.6.04 entry under Product Patches and see SP1 for all
of the products within the Suite in one place.
-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action expressed in this
E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary
participation in this forum is not intended to convey a role as a spokesperson,
liaison or public relations representative for BMC Software, Inc.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Vindhya Samarasekera
Sent: Wednesday, June 01, 2011 09:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.4 P1??
Hi Atul,
We downloaded this patch from the BMC site. So it's out there. They are
in pieces, you have to go to ITSM to get the patch 1 for that, Atrium to
get the Patch 1 for that etc...
Vindhya
From: Atul Vohra
To: arslist@ARSLIST.ORG
Date: 05/25/2011 07:37 AM
Subject:7.6.4 P1??
Sent by:"Action Request System discussion list(ARSList)"
All,
I had seen few emails about Patch 1 for 7.6.4 but could not find it on the
BMC site. Any idea if this was released?
Regards
Atul
___
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Re: 7.6.4 P1??
I installed 7.6.04 via the SSI. It would have been nice to have a SSI patch too. :) I have downloaded the individual SP1 executables (ITSM, Server, Atrium, SLM...). now I need to install -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Wednesday, June 01, 2011 11:44 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.4 P1?? > They are in pieces That is not true for Suite customers. Suite customers can go to the BMC IT Service Management Suite 7.6.04 entry under Product Patches and see SP1 for all of the products within the Suite in one place. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vindhya Samarasekera Sent: Wednesday, June 01, 2011 09:40 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.4 P1?? Hi Atul, We downloaded this patch from the BMC site. So it's out there. They are in pieces, you have to go to ITSM to get the patch 1 for that, Atrium to get the Patch 1 for that etc... Vindhya From: Atul Vohra To: arslist@ARSLIST.ORG Date: 05/25/2011 07:37 AM Subject: 7.6.4 P1?? Sent by:"Action Request System discussion list(ARSList)" All, I had seen few emails about Patch 1 for 7.6.4 but could not find it on the BMC site. Any idea if this was released? Regards Atul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: 7.6.4 P1??
> They are in pieces That is not true for Suite customers. Suite customers can go to the BMC IT Service Management Suite 7.6.04 entry under Product Patches and see SP1 for all of the products within the Suite in one place. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vindhya Samarasekera Sent: Wednesday, June 01, 2011 09:40 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.4 P1?? Hi Atul, We downloaded this patch from the BMC site. So it's out there. They are in pieces, you have to go to ITSM to get the patch 1 for that, Atrium to get the Patch 1 for that etc... Vindhya From: Atul Vohra To: arslist@ARSLIST.ORG Date: 05/25/2011 07:37 AM Subject: 7.6.4 P1?? Sent by:"Action Request System discussion list(ARSList)" All, I had seen few emails about Patch 1 for 7.6.4 but could not find it on the BMC site. Any idea if this was released? Regards Atul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: 7.6.4 P1??
Hi Atul, We downloaded this patch from the BMC site. So it's out there. They are in pieces, you have to go to ITSM to get the patch 1 for that, Atrium to get the Patch 1 for that etc... Vindhya From: Atul Vohra To: arslist@ARSLIST.ORG Date: 05/25/2011 07:37 AM Subject:7.6.4 P1?? Sent by:"Action Request System discussion list(ARSList)" All, I had seen few emails about Patch 1 for 7.6.4 but could not find it on the BMC site. Any idea if this was released? Regards Atul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: 7.6.4 P1
Thanks Atul Vohra -Original Message- From: "Misi Mladoniczky" [m...@rrr.se] Date: 05/25/2011 09:44 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.4 P1?? Hi, This is where I found it: https://webapps.bmc.com/epd/faces/patchDnld.jsp Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > All, > > I had seen few emails about Patch 1 for 7.6.4 but could not find it on the > BMC site. Any idea if this was released? > > Regards > Atul > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: 7.6.4 P1??
Atul, Go into where you would normally download 7.6.4, and check the 'Patches' tab at the top. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Atul Vohra Sent: Wednesday, May 25, 2011 7:38 AM To: arslist@ARSLIST.ORG Subject: 7.6.4 P1?? All, I had seen few emails about Patch 1 for 7.6.4 but could not find it on the BMC site. Any idea if this was released? Regards Atul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: 7.6.4 P1??
Hi, This is where I found it: https://webapps.bmc.com/epd/faces/patchDnld.jsp Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > All, > > I had seen few emails about Patch 1 for 7.6.4 but could not find it on the > BMC site. Any idea if this was released? > > Regards > Atul > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
7.6.4 P1??
All, I had seen few emails about Patch 1 for 7.6.4 but could not find it on the BMC site. Any idea if this was released? Regards Atul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
