ARS 7.1 API - java.lang.UnsatisfiedLinkError: ARInitialization
Hi All, I am trying to use ARS 7.1 API on windows platform - development. Win2K 2003 MS SQL 2000 Tomcat Servlet engine 5.5 ARS 7.1 I have already set following environment variables: classpath - C:\Program Files\AR System\myserver\arapi71.jar; path - C:\Program Files\AR System\myserver\ARServer\Api\lib I have created a netbeans web project, added the lib files accordingly (all the jar files ). When i deploy it to tomcat engine and browse my application URL, it gives the error: HTTP Status 500 - *type* Exception report *message* *description* *The server encountered an internal error () that prevented it from fulfilling this request.* *exception* javax.servlet.ServletException: Servlet execution threw an exception *root cause* java.lang.UnsatisfiedLinkError: ARInitialization com.bmc.arsys.api.Proxy.ARInitialization(Native Method) com.bmc.arsys.api.Proxy.init(Unknown Source) com.bmc.arsys.api.ProxyJRpcBase.init(Unknown Source) com.bmc.arsys.api.ProxyJRpc.init(Unknown Source) com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) com.bmc.arsys.api.ProxyPool.get(Unknown Source) com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source) com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) com.bmc.arsys.api.ARServerUser.login(Unknown Source) co.brch.cs.ctcdev.getPwd(ctcdev.java:71) co.brch.cs.ctcdev.processRequest(ctcdev.java:45) co.brch.cs.ctcdev.doGet(ctcdev.java:108) javax.servlet.http.HttpServlet.service(HttpServlet.java:690) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) *note* *The full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs.* - I checked the tomcat logs - stdout_20080303.log --- - Trying to load configuration arsys_api.xml - Could not load optional configuration arsys_api.xml - Trying to load configuration default.xml - constructor(arcatalog) - Trying to load configuration arsys_api.xml - Could not load optional configuration arsys_api.xml - Trying to load configuration default.xml - Connects to ARServer prashant through [EMAIL PROTECTED] - Api source is identified as: AP24754706yVXKRwqOsAAAKQAA log4j:WARN No appenders could be found for logger ( org.apache.commons.digester.Digester.sax). log4j:WARN Please initialize the log4j system properly. It must be a simple path issue but I am unable to figure it out. Please help as I am really under a pressure to meet a deadline. Thanks, Prashant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ARS 7.1 API - java.lang.UnsatisfiedLinkError: ARInitialization
If you've checked both of the things Carey mentioned, also make sure your reboot your server after setting PATH, if Tomcat is running as a service. On Windows, a service will not see updated environment variables until a reboot is done. Davin Davin Lindner-Green [EMAIL PROTECTED] Office: +1.303.948.1014 Rapid Technologies Inc. * BMC Level 1 Support Partner * BMC Software Solutions Partner * BMC Education Partner * Remedy On Demand - Hosted ITSM Solutions ** www.raptek.com ** -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Monday, March 03, 2008 7:11 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 API - java.lang.UnsatisfiedLinkError: ARInitialization Prashant, First guess... You do not have the C Libs in the right place for the Java Jar to find them. ( The v7.1 Java API is still JNI dependent.) Second guess.. You need more than just that one Jar file from the Java API. (maybe arutil.jar, and others?) HTH -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Mon, Mar 3, 2008 at 8:45 AM, Prashant Patil [EMAIL PROTECTED] wrote: ** Hi All, I am trying to use ARS 7.1 API on windows platform - development. Win2K 2003 MS SQL 2000 Tomcat Servlet engine 5.5 ARS 7.1 I have already set following environment variables: classpath - C:\Program Files\AR System\myserver\arapi71.jar; path - C:\Program Files\AR System\myserver\ARServer\Api\lib I have created a netbeans web project, added the lib files accordingly (all the jar files ). When i deploy it to tomcat engine and browse my application URL, it gives the error: HTTP Status 500 - type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request. exception javax.servlet.ServletException: Servlet execution threw an exception root cause java.lang.UnsatisfiedLinkError: ARInitialization com.bmc.arsys.api.Proxy.ARInitialization(Native Method) com.bmc.arsys.api.Proxy.init(Unknown Source) com.bmc.arsys.api.ProxyJRpcBase.init(Unknown Source) com.bmc.arsys.api.ProxyJRpc.init(Unknown Source) com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) com.bmc.arsys.api.ProxyPool.get(Unknown Source) com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source) com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) com.bmc.arsys.api.ARServerUser.login(Unknown Source) co.brch.cs.ctcdev.getPwd(ctcdev.java:71) co.brch.cs.ctcdev.processRequest(ctcdev.java:45) co.brch.cs.ctcdev.doGet(ctcdev.java:108) javax.servlet.http.HttpServlet.service(HttpServlet.java:690) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) note The full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs. -- --- I checked the tomcat logs - stdout_20080303.log --- - Trying to load configuration arsys_api.xml - Could not load optional configuration arsys_api.xml - Trying to load configuration default.xml - constructor(arcatalog) - Trying to load configuration arsys_api.xml - Could not load optional configuration arsys_api.xml - Trying to load configuration default.xml - Connects to ARServer prashant through [EMAIL PROTECTED] - Api source is identified as: AP24754706yVXKRwqOsAAAKQAA log4j:WARN No appenders could be found for logger (org.apache.commons.digester.Digester.sax). log4j:WARN Please initialize the log4j system properly. It must be a simple path issue but I am unable to figure it out. Please help as I am really under a pressure to meet a deadline. Thanks, Prashant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ARS 7.1 API - java.lang.UnsatisfiedLinkError: ARInitialization
Hi, Is the arapi71.jar file in any other path? I have the same problem trying to get cmdb web services to work. If I remove the arapi71.jar file from the mid-tier/lib directory then the web services work (but mid-tier doesn't). I tried having the file only in the Tomcat shared/lib but then neither mid-tier nor cmdb web services work. I'm waiting on support for a comment on this file. My scenario worked fine in ARS 7.01 Cheers Peter Hi All, I am trying to use ARS 7.1 API on windows platform - development. Win2K 2003 MS SQL 2000 Tomcat Servlet engine 5.5 ARS 7.1 I have already set following environment variables: classpath - C:\Program Files\AR System\myserver\arapi71.jar; path - C:\Program Files\AR System\myserver\ARServer\Api\lib I have created a netbeans web project, added the lib files accordingly (all the jar files ). When i deploy it to tomcat engine and browse my application URL, it gives the error: HTTP Status 500 - *type* Exception report *message* *description* *The server encountered an internal error () that prevented it from fulfilling this request.* *exception* javax.servlet.ServletException: Servlet execution threw an exception *root cause* java.lang.UnsatisfiedLinkError: ARInitialization com.bmc.arsys.api.Proxy.ARInitialization(Native Method) com.bmc.arsys.api.Proxy.init(Unknown Source) com.bmc.arsys.api.ProxyJRpcBase.init(Unknown Source) com.bmc.arsys.api.ProxyJRpc.init(Unknown Source) com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) com.bmc.arsys.api.ProxyPool.get(Unknown Source) com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source) com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) com.bmc.arsys.api.ARServerUser.login(Unknown Source) co.brch.cs.ctcdev.getPwd(ctcdev.java:71) co.brch.cs.ctcdev.processRequest(ctcdev.java:45) co.brch.cs.ctcdev.doGet(ctcdev.java:108) javax.servlet.http.HttpServlet.service(HttpServlet.java:690) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) *note* *The full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs.* - I checked the tomcat logs - stdout_20080303.log --- - Trying to load configuration arsys_api.xml - Could not load optional configuration arsys_api.xml - Trying to load configuration default.xml - constructor(arcatalog) - Trying to load configuration arsys_api.xml - Could not load optional configuration arsys_api.xml - Trying to load configuration default.xml - Connects to ARServer prashant through [EMAIL PROTECTED] - Api source is identified as: AP24754706yVXKRwqOsAAAKQAA log4j:WARN No appenders could be found for logger ( org.apache.commons.digester.Digester.sax). log4j:WARN Please initialize the log4j system properly. It must be a simple path issue but I am unable to figure it out. Please help as I am really under a pressure to meet a deadline. Thanks, Prashant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ARS 7.1 API - java.lang.UnsatisfiedLinkError: ARInitialization
It's the first. During my recent development efforts the 'unsatisfied link error' was relating to the systems inability to find the arapi71.dll (or whatever native library is needed. On my linux workstation I had to correct my ld_libarary_path before I was able to compile and run it properly -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Monday, March 03, 2008 7:11 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 API - java.lang.UnsatisfiedLinkError: ARInitialization Prashant, First guess... You do not have the C Libs in the right place for the Java Jar to find them. ( The v7.1 Java API is still JNI dependent.) Second guess.. You need more than just that one Jar file from the Java API. (maybe arutil.jar, and others?) HTH -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Mon, Mar 3, 2008 at 8:45 AM, Prashant Patil [EMAIL PROTECTED] wrote: ** Hi All, I am trying to use ARS 7.1 API on windows platform - development. Win2K 2003 MS SQL 2000 Tomcat Servlet engine 5.5 ARS 7.1 I have already set following environment variables: classpath - C:\Program Files\AR System\myserver\arapi71.jar; path - C:\Program Files\AR System\myserver\ARServer\Api\lib I have created a netbeans web project, added the lib files accordingly (all the jar files ). When i deploy it to tomcat engine and browse my application URL, it gives the error: HTTP Status 500 - type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request. exception javax.servlet.ServletException: Servlet execution threw an exception root cause java.lang.UnsatisfiedLinkError: ARInitialization com.bmc.arsys.api.Proxy.ARInitialization(Native Method) com.bmc.arsys.api.Proxy.init(Unknown Source) com.bmc.arsys.api.ProxyJRpcBase.init(Unknown Source) com.bmc.arsys.api.ProxyJRpc.init(Unknown Source) com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) com.bmc.arsys.api.ProxyPool.get(Unknown Source) com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source) com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) com.bmc.arsys.api.ARServerUser.login(Unknown Source) co.brch.cs.ctcdev.getPwd(ctcdev.java:71) co.brch.cs.ctcdev.processRequest(ctcdev.java:45) co.brch.cs.ctcdev.doGet(ctcdev.java:108) javax.servlet.http.HttpServlet.service(HttpServlet.java:690) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) note The full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs. -- --- I checked the tomcat logs - stdout_20080303.log --- - Trying to load configuration arsys_api.xml - Could not load optional configuration arsys_api.xml - Trying to load configuration default.xml - constructor(arcatalog) - Trying to load configuration arsys_api.xml - Could not load optional configuration arsys_api.xml - Trying to load configuration default.xml - Connects to ARServer prashant through [EMAIL PROTECTED] - Api source is identified as: AP24754706yVXKRwqOsAAAKQAA log4j:WARN No appenders could be found for logger (org.apache.commons.digester.Digester.sax). log4j:WARN Please initialize the log4j system properly. It must be a simple path issue but I am unable to figure it out. Please help as I am really under a pressure to meet a deadline. Thanks, Prashant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ARS 7.1 API - java.lang.UnsatisfiedLinkError: ARInitialization
When working with jars that use native libraries, you have to use a common classloader for all apps that use the jars that load the native libraries. This means you have to place the jars that load the native libraries in the shared/lib directory and your PATH/LD_LIBRARY_PATH have to point to the same dll/so files. The one pain point I have is trying to run both the 7.0.1 and 7.1 mid-tier and other apps (Kinetic) within a single jboss instance. The 7.1 mid-tier includes both the 70 and 71 dll/so/jar files and I have yet to figure out which jar's call the classloader for the native libraries. Both versions have common jar files (by name) that are actually different. Kind of a pita. Axton Grams On Mon, Mar 3, 2008 at 10:31 AM, Peter Romain [EMAIL PROTECTED] wrote: Hi, Is the arapi71.jar file in any other path? I have the same problem trying to get cmdb web services to work. If I remove the arapi71.jar file from the mid-tier/lib directory then the web services work (but mid-tier doesn't). I tried having the file only in the Tomcat shared/lib but then neither mid-tier nor cmdb web services work. I'm waiting on support for a comment on this file. My scenario worked fine in ARS 7.01 Cheers Peter Hi All, I am trying to use ARS 7.1 API on windows platform - development. Win2K 2003 MS SQL 2000 Tomcat Servlet engine 5.5 ARS 7.1 I have already set following environment variables: classpath - C:\Program Files\AR System\myserver\arapi71.jar; path - C:\Program Files\AR System\myserver\ARServer\Api\lib I have created a netbeans web project, added the lib files accordingly (all the jar files ). When i deploy it to tomcat engine and browse my application URL, it gives the error: HTTP Status 500 - *type* Exception report *message* *description* *The server encountered an internal error () that prevented it from fulfilling this request.* *exception* javax.servlet.ServletException: Servlet execution threw an exception *root cause* java.lang.UnsatisfiedLinkError: ARInitialization com.bmc.arsys.api.Proxy.ARInitialization(Native Method) com.bmc.arsys.api.Proxy.init(Unknown Source) com.bmc.arsys.api.ProxyJRpcBase.init(Unknown Source) com.bmc.arsys.api.ProxyJRpc.init(Unknown Source) com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) com.bmc.arsys.api.ProxyPool.get(Unknown Source) com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source) com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) com.bmc.arsys.api.ARServerUser.login(Unknown Source) co.brch.cs.ctcdev.getPwd(ctcdev.java:71) co.brch.cs.ctcdev.processRequest(ctcdev.java:45) co.brch.cs.ctcdev.doGet(ctcdev.java:108) javax.servlet.http.HttpServlet.service(HttpServlet.java:690) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) *note* *The full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs.* - I checked the tomcat logs - stdout_20080303.log --- - Trying to load configuration arsys_api.xml - Could not load optional configuration arsys_api.xml - Trying to load configuration default.xml - constructor(arcatalog) - Trying to load configuration arsys_api.xml - Could not load optional configuration arsys_api.xml - Trying to load configuration default.xml - Connects to ARServer prashant through [EMAIL PROTECTED] - Api source is identified as: AP24754706yVXKRwqOsAAAKQAA log4j:WARN No appenders could be found for logger ( org.apache.commons.digester.Digester.sax). log4j:WARN Please initialize the log4j system properly. It must be a simple path issue but I am unable to figure it out. Please help as I am really under a pressure to meet a deadline. Thanks, Prashant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
