Re: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications
Anne We attempted to install compatibility patch 7000 but it failed. I have to dig up the logs to to find out why. I can only assume that the Atrium 7.6 upgrade addressed any issues that patch 7000 would have resolved. We went LIVE with Atrium 7.6 in December and haven't encountered any issues with ITSM 7.0.3 as a result of the upgrade. Hope this helps. Edward Hum On Thu, Mar 25, 2010 at 1:42 PM, Ramey, Anne wrote: > ** > > Has anyone since had luck this this? We are looking at Patch 7000 and > trying to determine feasibility. > > > > Anne Ramey > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *DCI Remedy > *Sent:* Wednesday, January 27, 2010 5:55 PM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications > > > > ** > > On our Windows Server 2003 SP2, SQL 2005, we upgraded to > > > > ARS 7.5 P3 > > Atrium 7.6 > > ITSM 7.0.3 Patch 9 > > > > We are also running ITSM Task 9002 and SLM 7 Patch 4 > > > > We attempted to install the ITSM Compatibility patch 7000, but it > was unsuccessful. > > > > We are also running a server group configuration and have our midtiers on > separate servers. > > On Wed, Jan 27, 2010 at 3:40 PM, Lyle Taylor > wrote: > > I thought patch 009 of the ITSM suite was required in order to be able to > run it on ARS 7.5... > > Lyle > > > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Kelly Gatewood > Sent: Wednesday, January 27, 2010 2:08 PM > To: arslist@ARSLIST.ORG > > Subject: Re: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications > > We are running AR 7.5, Atrium 7.6, and ITSM 7.03 applications in a Solaris > environment. We had problems running some of the installers, but this was > resolved by BMC support and was focused around some attributes which had > been created in CMDB 2.1 before the upgrade. > > Thanks > > Kelly Gatewood > > -----Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of G. Lafontant > Sent: Wednesday, January 27, 2010 2:49 PM > To: arslist@ARSLIST.ORG > Subject: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications > > All, > > Although BMC ARS 7.5 Compatibility Matrix said this is all supported. > I'd like to know from anyone out there who has done this, or have the > experience running or have tried running ARS 7.5 and Atrium Core 7.5 on > AIX 5.3 with 7.00.003Patch007 Applications (Incident, Change, Problem) > . What is the tweaking involved in doing so... And what would > performance be like going that route... > > thanks in advance > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > > NOTICE: This email message is for the sole use of the intended > recipient(s) and may contain confidential and privileged information. Any > unauthorized review, use, disclosure or distribution is prohibited. If you > are not the intended recipient, please contact the sender by reply email and > destroy all copies of the original message. > > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications
Has anyone since had luck this this? We are looking at Patch 7000 and trying to determine feasibility. Anne Ramey From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of DCI Remedy Sent: Wednesday, January 27, 2010 5:55 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications ** On our Windows Server 2003 SP2, SQL 2005, we upgraded to ARS 7.5 P3 Atrium 7.6 ITSM 7.0.3 Patch 9 We are also running ITSM Task 9002 and SLM 7 Patch 4 We attempted to install the ITSM Compatibility patch 7000, but it was unsuccessful. We are also running a server group configuration and have our midtiers on separate servers. On Wed, Jan 27, 2010 at 3:40 PM, Lyle Taylor mailto:tayl...@ldschurch.org>> wrote: I thought patch 009 of the ITSM suite was required in order to be able to run it on ARS 7.5... Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Kelly Gatewood Sent: Wednesday, January 27, 2010 2:08 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications We are running AR 7.5, Atrium 7.6, and ITSM 7.03 applications in a Solaris environment. We had problems running some of the installers, but this was resolved by BMC support and was focused around some attributes which had been created in CMDB 2.1 before the upgrade. Thanks Kelly Gatewood -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of G. Lafontant Sent: Wednesday, January 27, 2010 2:49 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications All, Although BMC ARS 7.5 Compatibility Matrix said this is all supported. I'd like to know from anyone out there who has done this, or have the experience running or have tried running ARS 7.5 and Atrium Core 7.5 on AIX 5.3 with 7.00.003Patch007 Applications (Incident, Change, Problem) . What is the tweaking involved in doing so... And what would performance be like going that route... thanks in advance ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org/> Platinum Sponsor:rmisoluti...@verizon.net<mailto:sponsor%3armisoluti...@verizon.net> ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org/> Platinum Sponsor:rmisoluti...@verizon.net<mailto:sponsor%3armisoluti...@verizon.net> ARSlist: "Where the Answers Are" NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org/> Platinum Sponsor:rmisoluti...@verizon.net<mailto:sponsor%3armisoluti...@verizon.net> ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications
On our Windows Server 2003 SP2, SQL 2005, we upgraded to ARS 7.5 P3 Atrium 7.6 ITSM 7.0.3 Patch 9 We are also running ITSM Task 9002 and SLM 7 Patch 4 We attempted to install the ITSM Compatibility patch 7000, but it was unsuccessful. We are also running a server group configuration and have our midtiers on separate servers. On Wed, Jan 27, 2010 at 3:40 PM, Lyle Taylor wrote: > I thought patch 009 of the ITSM suite was required in order to be able to > run it on ARS 7.5... > > Lyle > > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Kelly Gatewood > Sent: Wednesday, January 27, 2010 2:08 PM > To: arslist@ARSLIST.ORG > Subject: Re: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications > > We are running AR 7.5, Atrium 7.6, and ITSM 7.03 applications in a Solaris > environment. We had problems running some of the installers, but this was > resolved by BMC support and was focused around some attributes which had > been created in CMDB 2.1 before the upgrade. > > Thanks > > Kelly Gatewood > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of G. Lafontant > Sent: Wednesday, January 27, 2010 2:49 PM > To: arslist@ARSLIST.ORG > Subject: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications > > All, > > Although BMC ARS 7.5 Compatibility Matrix said this is all supported. > I'd like to know from anyone out there who has done this, or have the > experience running or have tried running ARS 7.5 and Atrium Core 7.5 on > AIX 5.3 with 7.00.003Patch007 Applications (Incident, Change, Problem) > . What is the tweaking involved in doing so... And what would > performance be like going that route... > > thanks in advance > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > > > NOTICE: This email message is for the sole use of the intended > recipient(s) and may contain confidential and privileged information. Any > unauthorized review, use, disclosure or distribution is prohibited. If you > are not the intended recipient, please contact the sender by reply email and > destroy all copies of the original message. > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.netARSlist: > "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications
I thought patch 009 of the ITSM suite was required in order to be able to run it on ARS 7.5... Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kelly Gatewood Sent: Wednesday, January 27, 2010 2:08 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications We are running AR 7.5, Atrium 7.6, and ITSM 7.03 applications in a Solaris environment. We had problems running some of the installers, but this was resolved by BMC support and was focused around some attributes which had been created in CMDB 2.1 before the upgrade. Thanks Kelly Gatewood -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of G. Lafontant Sent: Wednesday, January 27, 2010 2:49 PM To: arslist@ARSLIST.ORG Subject: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications All, Although BMC ARS 7.5 Compatibility Matrix said this is all supported. I'd like to know from anyone out there who has done this, or have the experience running or have tried running ARS 7.5 and Atrium Core 7.5 on AIX 5.3 with 7.00.003Patch007 Applications (Incident, Change, Problem) . What is the tweaking involved in doing so... And what would performance be like going that route... thanks in advance ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications
We are running AR 7.5, Atrium 7.6, and ITSM 7.03 applications in a Solaris environment. We had problems running some of the installers, but this was resolved by BMC support and was focused around some attributes which had been created in CMDB 2.1 before the upgrade. Thanks Kelly Gatewood -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of G. Lafontant Sent: Wednesday, January 27, 2010 2:49 PM To: arslist@ARSLIST.ORG Subject: ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications All, Although BMC ARS 7.5 Compatibility Matrix said this is all supported. I'd like to know from anyone out there who has done this, or have the experience running or have tried running ARS 7.5 and Atrium Core 7.5 on AIX 5.3 with 7.00.003Patch007 Applications (Incident, Change, Problem) . What is the tweaking involved in doing so... And what would performance be like going that route... thanks in advance ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
ARS 7.5 & Atrium Core 7.5 running 7.00.03 Applications
All, Although BMC ARS 7.5 Compatibility Matrix said this is all supported. I'd like to know from anyone out there who has done this, or have the experience running or have tried running ARS 7.5 and Atrium Core 7.5 on AIX 5.3 with 7.00.003Patch007 Applications (Incident, Change, Problem) . What is the tweaking involved in doing so... And what would performance be like going that route... thanks in advance ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
