Re: Approval request

2012-06-15 Thread ITSM.Support
Hi,

You can do following steps to create approval request: 

1. Create one Custom approval request form
2. Created two join forms that will join your approval request (AP:Detail and 
AP:Detail-Signature) with these forms
3. Run the arjoinfix.exe to configure the join forms for the approval server
4. Register the approval request form in AP:Administration
5. Define the processes and rules (Prepare next Approver, Get Next Approver and 
Completion)) in AP:Administration
6. Add one Filter to the approval request form that will start the approval 
process with action as Run Process (Application-Command Approval New-Details -s 
“$SCHEMA$” -e “$Request-ID” -t
“MyProcess”)

Warm Regards,
ITSM Support

Vyom Labs Pvt. Ltd.
BSM Solutions & Services || ITIL Consulting & Training
Email: i...@vyomlabs.com  || Web Site: www.vyomlabs.com
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-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of rajkiran
Sent: Friday, June 15, 2012 3:44 AM
To: arslist@ARSLIST.ORG
Subject: Approval request

can anyone suggest me how to create a approval request. I have never done this 
part. I am looking something like whenever some body selects a value from menu 
choice and click Ok button it should go for the approval request

In our current environment when we submit a request its creating a record in 
SRM:Request form and approval request is creating for the user's 
manager(getting from people record). As soon as manager approved its changing 
status in SRM:Request form and flow is starting. I want to do something similar 
to this on a different form. I guess i have to attach my new form button action 
to this existing approval flow.

Can you please help me how to configure this. we are using version 7.6.04.

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Re: Approval request

2012-06-14 Thread Rick Sharp
...Oh BTW

Kinetic Service Request is designed perfect for this.  We use it extensively.

Sent via BlackBerry by AT&T

-Original Message-
From: rickshar...@yahoo.com
Date: Thu, 14 Jun 2012 23:31:46 
To: 
Reply-To: rickshar...@yahoo.com
Subject: Re: Approval request

We use the ability to route Approvals in CM based on Op and/or Prod Cats, 
during Review and Implementation Phases. You have multiple options on the 
Approval Mapping record.  Just populate the request to match the approval 
mapping attributes.

Also, you can have multiple approvals in each phase as well.  Just give it a 
Level 0 thru (n).  Ensure you have a Support Group with Func Role of Change 
Approver as well.

Hope this helps some more.
 
Sent via BlackBerry by AT&T

-Original Message-
From: Rick Cook 
Sender:   "Action Request System discussion list(ARSList)" 

Date: Thu, 14 Jun 2012 19:02:59 
To: 
Reply-To: arslist@ARSLIST.ORG
Subject: Re: Approval request

First, you have to define an approval process, which defines what will
happen to a Request when that process is triggered.  Then you create one or
more Mappings, which tell the system who, and under what conditions, can
execute against that process.

Rick
On Jun 14, 2012 6:23 PM, "rajkiran"  wrote:

> can anyone suggest me how to create a approval request. I have never done
> this part. I am looking something like whenever some body selects a value
> from menu choice and click Ok button it should go for the approval request
>
> In our current environment when we submit a request its creating a record
> in SRM:Request form and approval request is creating for the user's
> manager(getting from people record). As soon as manager approved its
> changing status in SRM:Request form and flow is starting. I want to do
> something similar to this on a different form. I guess i have to attach my
> new form button action to this existing approval flow.
>
> Can you please help me how to configure this. we are using version 7.6.04.
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>

___
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attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


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Re: Approval request

2012-06-14 Thread Rick Sharp
We use the ability to route Approvals in CM based on Op and/or Prod Cats, 
during Review and Implementation Phases. You have multiple options on the 
Approval Mapping record.  Just populate the request to match the approval 
mapping attributes.

Also, you can have multiple approvals in each phase as well.  Just give it a 
Level 0 thru (n).  Ensure you have a Support Group with Func Role of Change 
Approver as well.

Hope this helps some more.
 
Sent via BlackBerry by AT&T

-Original Message-
From: Rick Cook 
Sender:   "Action Request System discussion list(ARSList)" 

Date: Thu, 14 Jun 2012 19:02:59 
To: 
Reply-To: arslist@ARSLIST.ORG
Subject: Re: Approval request

First, you have to define an approval process, which defines what will
happen to a Request when that process is triggered.  Then you create one or
more Mappings, which tell the system who, and under what conditions, can
execute against that process.

Rick
On Jun 14, 2012 6:23 PM, "rajkiran"  wrote:

> can anyone suggest me how to create a approval request. I have never done
> this part. I am looking something like whenever some body selects a value
> from menu choice and click Ok button it should go for the approval request
>
> In our current environment when we submit a request its creating a record
> in SRM:Request form and approval request is creating for the user's
> manager(getting from people record). As soon as manager approved its
> changing status in SRM:Request form and flow is starting. I want to do
> something similar to this on a different form. I guess i have to attach my
> new form button action to this existing approval flow.
>
> Can you please help me how to configure this. we are using version 7.6.04.
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>

___
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attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


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Re: Approval request

2012-06-14 Thread Rick Cook
First, you have to define an approval process, which defines what will
happen to a Request when that process is triggered.  Then you create one or
more Mappings, which tell the system who, and under what conditions, can
execute against that process.

Rick
On Jun 14, 2012 6:23 PM, "rajkiran"  wrote:

> can anyone suggest me how to create a approval request. I have never done
> this part. I am looking something like whenever some body selects a value
> from menu choice and click Ok button it should go for the approval request
>
> In our current environment when we submit a request its creating a record
> in SRM:Request form and approval request is creating for the user's
> manager(getting from people record). As soon as manager approved its
> changing status in SRM:Request form and flow is starting. I want to do
> something similar to this on a different form. I guess i have to attach my
> new form button action to this existing approval flow.
>
> Can you please help me how to configure this. we are using version 7.6.04.
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Approval request

2012-06-14 Thread rajkiran
can anyone suggest me how to create a approval request. I have never done this 
part. I am looking something like whenever some body selects a value from menu 
choice and click Ok button it should go for the approval request

In our current environment when we submit a request its creating a record in 
SRM:Request form and approval request is creating for the user's 
manager(getting from people record). As soon as manager approved its changing 
status in SRM:Request form and flow is starting. I want to do something similar 
to this on a different form. I guess i have to attach my new form button action 
to this existing approval flow.

Can you please help me how to configure this. we are using version 7.6.04.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"