Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

2007-03-21 Thread Shyam Attavar
David,

You probably have better insight in this area and hence accurate information. 

Anyhow, all that I have heard/read over the last few months since BMCUW w.r.t. 
CMDB 2.x and ITSM 6.x being supported have been indicative of the ITSM 6.x 
patch being most likely a white paper (including some definition files) - hence 
my point of reference.

Cheers,
--
Shyam
  - Original Message - 
  From: Easter, David 
  Newsgroups: gmane.comp.crm.arsystem.general
  To: arslist@ARSLIST.ORG 
  Sent: Wednesday, March 21, 2007 10:58 AM
  Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


  ** 
  > I would not hold my breath for the white paper 

  It's not just a white paper to make BMC applications compatible with CMDB 
2.0x.  It will also require the applications to be patched.  While I'm not 
involved in that area of development, the latest I've heard is that it's still 
scheduled and has not been cancelled.  My guess would be that something 
official would be announced in late April or early May.

  Thanks,

  -David J. Easter
  Sr. Product Manager, Service Management Business Unit
  BMC Software, Inc.

  The opinions, statements, and/or suggested courses of action expressed in 
this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
voluntary participation in this forum is not intended to convey a role as a 
spokesperson, liaison or public relations representative for BMC Software, Inc.



--
  From: Action Request System discussion list(ARSList) [mailto:[EMAIL 
PROTECTED] On Behalf Of Rick Cook
  Sent: Wednesday, March 21, 2007 9:21 AM
  To: arslist@ARSLIST.ORG
  Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


  ** 
  I think you're probably right, Shyam.  It probably wouldn't be delayed this 
long unless there were some strategic concerns at play.  For my $0.02, there 
are customers who have no intention of upgrading ITSM beyond v6 for the time 
being, understand that there is no easy upgrade path, and yet they would like 
the much improved CMDB CDM and enhanced functionality it offers for as long as 
they are on ITSM 6.  If support is such a major concern (and I am not at all 
saying it shouldn't be), then perhaps the white paper needs to include caveats 
that "Support on this is limited to.".  Then let the customers decide if 
they have the bandwidth and expertise available to fly pretty much solo on it, 
or wait until they want to upgrade ITSM. 

  Of course, experienced customers know that the first time or two through a 
new process like this, they're pretty much finding the bugs that QA did not 
anyway, and helping support to know how to navigate the minefields, so maybe 
they should release this in a limited fashion to a couple of high-profile 
companies that are willing to trade the extra work in return for getting this 
done early.  Of course, by the time that process is finished, it may be a 
completely moot point anyway, as ITSM 6 will be rolling toward the end of the 
supported products line. 

  Rick
   
  On 3/21/07, Shyam Attavar <[EMAIL PROTECTED]> wrote: 
Joe,

I am also eagerly awaiting the white paper that will support running ITSM
6.x on CMDB 2.x. However, I have heard that there are concerns about the 
complexity from a support perspective and BMC is re-evaluating this
compatibility. Furthermore the upgrade path from such a configuration to
ITSM 7.x or higher.

I would not hold my breath for the white paper 

Cheers,
--
Shyam

- Original Message -
From: "Joe DeSouza" <[EMAIL PROTECTED]>
Newsgroups: gmane.comp.crm.arsystem.general
To: 
    Sent: Tuesday, March 20, 2007 4:40 PM
Subject: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


> Disregard my previous email... my question actually is is 6.0 Change
> running on a 7.x ARS platform compatible with CMDB 2.0?
>
> I know this might not be supported if you go strictly according to the
> compatibility matrix but am wondering if this combination could be made 
> workable either directly or using some sort of a workaround.. Any good
> reasons besides the compatibility matrix why it would not work?
>
> Joe
>

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it___

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Re: CMDB 2.0 compatibility with ARS 6.x...

2007-03-21 Thread Michiel Beijen

Joe,

Even ITSM 6 (and cmdb 1.0) will not run on ARS 6.0, you will need at least
version 3.


--
Met vriendelijke groet / Kind regards
Michiel Beijen
__
MANSOLUTIONS
Energieweg 60-62
3771 NA Barneveld
The Netherlands
Tel. +31-(0)612968592
Mail [EMAIL PROTECTED]
Internet http://bsm.mansolutions.nl

On 3/21/07, Rick Cook <[EMAIL PROTECTED]> wrote:


** BMC is supposed to be providing a loong-promised white paper
telling how to map those two, but I don't think it's available yet.

Until then, you can still do it, but you're on your own to do the mapping
of the ITSM 6 forms to the CMDB 2.0 CDM, which is different than the 1.xCDM 
that it is currently mapped to.

*Rick*
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Joe DeSouza
*Sent:* Tuesday, March 20, 2007 7:29 PM
*To:* arslist@ARSLIST.ORG
*Subject:* CMDB 2.0 compatibility with ARS 6.x...

**
Is anyone out there running CMDB 2.0 on ARS 6.0?

I know this might not be supported if you go strictly according to the
compatibility matrix but was wondering if this combination was workable.. If
not anyone knows the reasons why?

Joe

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Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

2007-03-21 Thread Easter, David
> I would not hold my breath for the white paper 

It's not just a white paper to make BMC applications compatible with
CMDB 2.0x.  It will also require the applications to be patched.  While
I'm not involved in that area of development, the latest I've heard is
that it's still scheduled and has not been cancelled.  My guess would be
that something official would be announced in late April or early May.
 
Thanks,
 
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Wednesday, March 21, 2007 9:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change
6.0)


** 
I think you're probably right, Shyam.  It probably wouldn't be delayed
this long unless there were some strategic concerns at play.  For my
$0.02, there are customers who have no intention of upgrading ITSM
beyond v6 for the time being, understand that there is no easy upgrade
path, and yet they would like the much improved CMDB CDM and enhanced
functionality it offers for as long as they are on ITSM 6.  If support
is such a major concern (and I am not at all saying it shouldn't be),
then perhaps the white paper needs to include caveats that "Support on
this is limited to.".  Then let the customers decide if they have
the bandwidth and expertise available to fly pretty much solo on it, or
wait until they want to upgrade ITSM. 
 
Of course, experienced customers know that the first time or two through
a new process like this, they're pretty much finding the bugs that QA
did not anyway, and helping support to know how to navigate the
minefields, so maybe they should release this in a limited fashion to a
couple of high-profile companies that are willing to trade the extra
work in return for getting this done early.  Of course, by the time that
process is finished, it may be a completely moot point anyway, as ITSM 6
will be rolling toward the end of the supported products line. 
 
Rick
 
On 3/21/07, Shyam Attavar <[EMAIL PROTECTED]> wrote: 

Joe,

I am also eagerly awaiting the white paper that will support
running ITSM
6.x on CMDB 2.x. However, I have heard that there are concerns
about the 
complexity from a support perspective and BMC is re-evaluating
this
compatibility. Furthermore the upgrade path from such a
configuration to
ITSM 7.x or higher.

I would not hold my breath for the white paper 

Cheers,
--
Shyam

- Original Message -
From: "Joe DeSouza" <[EMAIL PROTECTED]>
Newsgroups: gmane.comp.crm.arsystem.general
    To: 
Sent: Tuesday, March 20, 2007 4:40 PM
Subject: CMDB 2.0 compatibility with ARS 6.x... (Corrected to
Change 6.0)


> Disregard my previous email... my question actually is is 6.0
Change
> running on a 7.x ARS platform compatible with CMDB 2.0?
>
> I know this might not be supported if you go strictly
according to the
> compatibility matrix but am wondering if this combination
could be made 
> workable either directly or using some sort of a workaround..
Any good
> reasons besides the compatibility matrix why it would not
work?
>
> Joe
>


__20060125___This posting was submitted with HTML in
it___ 

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Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

2007-03-21 Thread Rick Cook

I think you're probably right, Shyam.  It probably wouldn't be delayed this
long unless there were some strategic concerns at play.  For my $0.02, there
are customers who have no intention of upgrading ITSM beyond v6 for the time
being, understand that there is no easy upgrade path, and yet they would
like the much improved CMDB CDM and enhanced functionality it offers for as
long as they are on ITSM 6.  If support is such a major concern (and I am
not at all saying it shouldn't be), then perhaps the white paper needs to
include caveats that "Support on this is limited to.".  Then let the
customers decide if they have the bandwidth and expertise available to fly
pretty much solo on it, or wait until they want to upgrade ITSM.

Of course, experienced customers know that the first time or two through a
new process like this, they're pretty much finding the bugs that QA did not
anyway, and helping support to know how to navigate the minefields, so maybe
they should release this in a limited fashion to a couple of high-profile
companies that are willing to trade the extra work in return for
getting this done early.  Of course, by the time that process is finished,
it may be a completely moot point anyway, as ITSM 6 will be rolling toward
the end of the supported products line.

Rick

On 3/21/07, Shyam Attavar <[EMAIL PROTECTED]> wrote:


Joe,

I am also eagerly awaiting the white paper that will support running ITSM
6.x on CMDB 2.x. However, I have heard that there are concerns about the
complexity from a support perspective and BMC is re-evaluating this
compatibility. Furthermore the upgrade path from such a configuration to
ITSM 7.x or higher.

I would not hold my breath for the white paper

Cheers,
--
Shyam

- Original Message -
From: "Joe DeSouza" <[EMAIL PROTECTED]>
Newsgroups: gmane.comp.crm.arsystem.general
To: 
Sent: Tuesday, March 20, 2007 4:40 PM
Subject: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


> Disregard my previous email... my question actually is is 6.0 Change
> running on a 7.x ARS platform compatible with CMDB 2.0?
>
> I know this might not be supported if you go strictly according to the
> compatibility matrix but am wondering if this combination could be made
> workable either directly or using some sort of a workaround.. Any good
> reasons besides the compatibility matrix why it would not work?
>
> Joe
>



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Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

2007-03-21 Thread Shyam Attavar

Joe,

I am also eagerly awaiting the white paper that will support running ITSM 
6.x on CMDB 2.x. However, I have heard that there are concerns about the 
complexity from a support perspective and BMC is re-evaluating this 
compatibility. Furthermore the upgrade path from such a configuration to 
ITSM 7.x or higher.


I would not hold my breath for the white paper

Cheers,
--
Shyam

- Original Message - 
From: "Joe DeSouza" <[EMAIL PROTECTED]>

Newsgroups: gmane.comp.crm.arsystem.general
To: 
Sent: Tuesday, March 20, 2007 4:40 PM
Subject: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


Disregard my previous email... my question actually is is 6.0 Change 
running on a 7.x ARS platform compatible with CMDB 2.0?


I know this might not be supported if you go strictly according to the 
compatibility matrix but am wondering if this combination could be made 
workable either directly or using some sort of a workaround.. Any good 
reasons besides the compatibility matrix why it would not work?


Joe




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Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

2007-03-21 Thread Joe DeSouza
Thanks will look for it.. Thanks to all those who replied to this thread..
 
Joe


- Original Message 
From: Rick Cook <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, March 20, 2007 11:48:16 PM
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

** 
There is a .pdf with the entire CMDB 2.0 data model on it on the Support site.
 
Rick 

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 11:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


** 
I certainly can understand those concerns.. I guess if we ever are to venture 
into this territory, I'll have to make damn sure I have DB backups at every 
possible change on the application that might impact the applications 
definitions or its meta data..
 
>From what I've been told, messing with the meta data with the CMDB application 
>is not reccommended at all, but that doesn't really mean it can't be done - 
>I'm pretty sure there are ways out there but they may be long and time 
>consuming..
 
That brings me to asking - Is there a whitepaper on CMDB's architecture and its 
meta data? Or am I on my own to uncover it?



- Original Message 
From: Rick Cook <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, March 20, 2007 10:54:56 PM
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

** 
For the brave and/or foolish, anything is possible.  :)
 
Rick 

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 9:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


** 
Rick,
 
Thanks for your response.. Good to know it is possible :-)
 
Joe



- Original Message 
From: Rick Cook <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, March 20, 2007 7:48:40 PM
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

** 
Joe, the version of ARS is irrelevant - CMDB 2.x needs to be manually mapped to 
ITSM 6.  The white paper, if it ever comes out, will tell you how to map that, 
but without it, you're on your own.
 
Rick 

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 7:40 PM
To: arslist@ARSLIST.ORG
Subject: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


** 
Disregard my previous email... my question actually is is 6.0 Change running on 
a 7.x ARS platform compatible with CMDB 2.0?
 
I know this might not be supported if you go strictly according to the 
compatibility matrix but am wondering if this combination could be made 
workable either directly or using some sort of a workaround.. Any good reasons 
besides the compatibility matrix why it would not work?
 
Joe


 

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Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

2007-03-20 Thread Rick Cook
There is a .pdf with the entire CMDB 2.0 data model on it on the Support
site.
 
Rick 
  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 11:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change
6.0)


** 
I certainly can understand those concerns.. I guess if we ever are to
venture into this territory, I'll have to make damn sure I have DB backups
at every possible change on the application that might impact the
applications definitions or its meta data..
 
>From what I've been told, messing with the meta data with the CMDB
application is not reccommended at all, but that doesn't really mean it
can't be done - I'm pretty sure there are ways out there but they may be
long and time consuming..

 

That brings me to asking - Is there a whitepaper on CMDB's architecture and
its meta data? Or am I on my own to uncover it?



- Original Message 
From: Rick Cook <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, March 20, 2007 10:54:56 PM
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change
6.0)

** 
For the brave and/or foolish, anything is possible.  :)
 
Rick 
  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 9:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change
6.0)


** 
Rick,
 
Thanks for your response.. Good to know it is possible :-)
 
Joe


- Original Message 
From: Rick Cook <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, March 20, 2007 7:48:40 PM
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change
6.0)

** 
Joe, the version of ARS is irrelevant - CMDB 2.x needs to be manually mapped
to ITSM 6.  The white paper, if it ever comes out, will tell you how to map
that, but without it, you're on your own.
 
Rick 
  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 7:40 PM
To: arslist@ARSLIST.ORG
Subject: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


** 
Disregard my previous email... my question actually is is 6.0 Change running
on a 7.x ARS platform compatible with CMDB 2.0?
 
I know this might not be supported if you go strictly according to the
compatibility matrix but am wondering if this combination could be made
workable either directly or using some sort of a workaround.. Any good
reasons besides the compatibility matrix why it would not work?
 
Joe

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Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

2007-03-20 Thread Joe DeSouza
I certainly can understand those concerns.. I guess if we ever are to venture 
into this territory, I'll have to make damn sure I have DB backups at every 
possible change on the application that might impact the applications 
definitions or its meta data..

>From what I've been told, messing with the meta data with the CMDB application 
>is not reccommended at all, but that doesn't really mean it can't be done - 
>I'm pretty sure there are ways out there but they may be long and time 
>consuming..

That brings me to asking - Is there a whitepaper on CMDB's architecture and its 
meta data? Or am I on my own to uncover it?



- Original Message 
From: Rick Cook <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, March 20, 2007 10:54:56 PM
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

** 
For the brave and/or foolish, anything is possible.  :)
 
Rick 

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 9:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


** 
Rick,
 
Thanks for your response.. Good to know it is possible :-)
 
Joe



- Original Message 
From: Rick Cook <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, March 20, 2007 7:48:40 PM
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

** 
Joe, the version of ARS is irrelevant - CMDB 2.x needs to be manually mapped to 
ITSM 6.  The white paper, if it ever comes out, will tell you how to map that, 
but without it, you're on your own.
 
Rick 

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 7:40 PM
To: arslist@ARSLIST.ORG
Subject: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


** 
Disregard my previous email... my question actually is is 6.0 Change running on 
a 7.x ARS platform compatible with CMDB 2.0?
 
I know this might not be supported if you go strictly according to the 
compatibility matrix but am wondering if this combination could be made 
workable either directly or using some sort of a workaround.. Any good reasons 
besides the compatibility matrix why it would not work?
 
Joe


 

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Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

2007-03-20 Thread Rick Cook
For the brave and/or foolish, anything is possible.  :)
 
Rick 
  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 9:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change
6.0)


** 
Rick,
 
Thanks for your response.. Good to know it is possible :-)
 
Joe


- Original Message 
From: Rick Cook <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, March 20, 2007 7:48:40 PM
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change
6.0)

** 
Joe, the version of ARS is irrelevant - CMDB 2.x needs to be manually mapped
to ITSM 6.  The white paper, if it ever comes out, will tell you how to map
that, but without it, you're on your own.
 
Rick 
  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 7:40 PM
To: arslist@ARSLIST.ORG
Subject: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


** 
Disregard my previous email... my question actually is is 6.0 Change running
on a 7.x ARS platform compatible with CMDB 2.0?
 
I know this might not be supported if you go strictly according to the
compatibility matrix but am wondering if this combination could be made
workable either directly or using some sort of a workaround.. Any good
reasons besides the compatibility matrix why it would not work?
 
Joe

  _  

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Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

2007-03-20 Thread Joe DeSouza
Rick,

Thanks for your response.. Good to know it is possible :-)

Joe



- Original Message 
From: Rick Cook <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, March 20, 2007 7:48:40 PM
Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

** 
Joe, the version of ARS is irrelevant - CMDB 2.x needs to be manually mapped to 
ITSM 6.  The white paper, if it ever comes out, will tell you how to map that, 
but without it, you're on your own.
 
Rick 

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 7:40 PM
To: arslist@ARSLIST.ORG
Subject: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


** 
Disregard my previous email... my question actually is is 6.0 Change running on 
a 7.x ARS platform compatible with CMDB 2.0?
 
I know this might not be supported if you go strictly according to the 
compatibility matrix but am wondering if this combination could be made 
workable either directly or using some sort of a workaround.. Any good reasons 
besides the compatibility matrix why it would not work?
 
Joe


 

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Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

2007-03-20 Thread Rick Cook
Joe, the version of ARS is irrelevant - CMDB 2.x needs to be manually mapped
to ITSM 6.  The white paper, if it ever comes out, will tell you how to map
that, but without it, you're on your own.
 
Rick 
  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 7:40 PM
To: arslist@ARSLIST.ORG
Subject: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


** 
Disregard my previous email... my question actually is is 6.0 Change running
on a 7.x ARS platform compatible with CMDB 2.0?
 
I know this might not be supported if you go strictly according to the
compatibility matrix but am wondering if this combination could be made
workable either directly or using some sort of a workaround.. Any good
reasons besides the compatibility matrix why it would not work?
 
Joe

  _  

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Re: CMDB 2.0 compatibility with ARS 6.x...

2007-03-20 Thread Rick Cook
BMC is supposed to be providing a loong-promised white paper telling how
to map those two, but I don't think it's available yet.
 
Until then, you can still do it, but you're on your own to do the mapping of
the ITSM 6 forms to the CMDB 2.0 CDM, which is different than the 1.x CDM
that it is currently mapped to.
 
Rick 
  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Tuesday, March 20, 2007 7:29 PM
To: arslist@ARSLIST.ORG
Subject: CMDB 2.0 compatibility with ARS 6.x...


** 
Is anyone out there running CMDB 2.0 on ARS 6.0?
 
I know this might not be supported if you go strictly according to the
compatibility matrix but was wondering if this combination was workable.. If
not anyone knows the reasons why?
 
Joe

  _  

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CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)

2007-03-20 Thread Joe DeSouza
Disregard my previous email... my question actually is is 6.0 Change running on 
a 7.x ARS platform compatible with CMDB 2.0?
 
I know this might not be supported if you go strictly according to the 
compatibility matrix but am wondering if this combination could be made 
workable either directly or using some sort of a workaround.. Any good reasons 
besides the compatibility matrix why it would not work?
 
Joe


 

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CMDB 2.0 compatibility with ARS 6.x...

2007-03-20 Thread Joe DeSouza
Is anyone out there running CMDB 2.0 on ARS 6.0?

I know this might not be supported if you go strictly according to the 
compatibility matrix but was wondering if this combination was workable.. If 
not anyone knows the reasons why?

Joe


 

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