Re: Cannot see some fields from Active Directory
Hi Eli, Yes you are correct it might be permission issue. I cannot see that field using ldp.exe. I'll check using the AD Administrator's account. Hope that'll help me. Thanks & Regards, Vinit Eli wrote: > > Vinit, > > The attributes you see may be limited to your filter in the form > properties. Check the vendor tab in form properties and see what the > table name field says. The table name in my form properties is: > ldap://AD/DC=domain,DC=com??sub?(objectclass=user) ...i'm able to see > the field that you mentioned below. > > Also, have you tried using the LDP.exe tool in the Windows Support Tools > pack? I would suggest you log in with the Remedy service account, bind > to your directory and see if the attribute is available. Might be a > permissions issue. > > Hope that helps! > > -Eli > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of vinitPatil > Sent: Tuesday, February 24, 2009 10:21 PM > To: arslist@ARSLIST.ORG > Subject: Re: Cannot see some fields from Active Directory > > Hello, > > As per your instructions I searched Active Directory fields list and I > found that the field name is "physicalDeliveryOfficeName". > With this exact name I've created new field but still it is not showing > any value although values are present in AD. Also when I try to search > records using this field it gives me following error: > > "The LDAP operation has failed : Bad search filter (LDAPERR 87) (ARERR > 3377)" > > What's wrong here? > > Thanks & Regards, > Vinit > > > PCR Remedy wrote: >> >> Also if you know the exact name of the field in the AD you want to >> show you can create it with that name. >> >> Peter. >> >> On Tue, Feb 24, 2009 at 7:10 AM, Joe DeSouza > wrote: >> >>> ** >>> Vinit, >>> >>> Right click on the Vendor form when opened from the Admin tool, and >>> the topmost option 'Fields from... ' will display the list of fields >>> when selected. >>> >>> Some of the fields you see here will be in abbreiviations such as uid > >>> for User ID OR o for Organization, etc.. So you will need to know >>> what you are looking for. >>> >>> Hope this helps.. >>> >>> Cheers >>> >>> Joe >>> >>> -- >>> *From:* vinitPatil >>> *To:* arslist@ARSLIST.ORG >>> *Sent:* Tuesday, February 24, 2009 7:50:32 AM >>> *Subject:* Cannot see some fields from Active Directory >>> >>> Hello All, >>> >>> I've integrated Remedy with AD. But it seems that Vendor form is not >>> showing all the fields from AD. >>> As I can see we have a field called Site/Location in Active Directory > >>> but Vendor form doesn't show this field. >>> Does anyone know the workaround for this? >>> >>> Thanks & Regards, >>> Vinit >>> >>> - >>> Thanks & Regards, >>> Vinit >>> >>> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" >>> html___ >> >> __ >> _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" >> >> > > > - > Thanks & Regards, > Vinit > -- > View this message in context: > http://www.nabble.com/Cannot-see-some-fields-from-Active-Directory-tp221 > 80757p22196997.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > - Thanks & Regards, Vinit -- View this message in context: http://www.nabble.com/Cannot-see-some-fields-from-Active-Directory-tp22180757p22198974.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
Re: Cannot see some fields from Active Directory
Vinit, The attributes you see may be limited to your filter in the form properties. Check the vendor tab in form properties and see what the table name field says. The table name in my form properties is: ldap://AD/DC=domain,DC=com??sub?(objectclass=user) ...i'm able to see the field that you mentioned below. Also, have you tried using the LDP.exe tool in the Windows Support Tools pack? I would suggest you log in with the Remedy service account, bind to your directory and see if the attribute is available. Might be a permissions issue. Hope that helps! -Eli -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of vinitPatil Sent: Tuesday, February 24, 2009 10:21 PM To: arslist@ARSLIST.ORG Subject: Re: Cannot see some fields from Active Directory Hello, As per your instructions I searched Active Directory fields list and I found that the field name is "physicalDeliveryOfficeName". With this exact name I've created new field but still it is not showing any value although values are present in AD. Also when I try to search records using this field it gives me following error: "The LDAP operation has failed : Bad search filter (LDAPERR 87) (ARERR 3377)" What's wrong here? Thanks & Regards, Vinit PCR Remedy wrote: > > Also if you know the exact name of the field in the AD you want to > show you can create it with that name. > > Peter. > > On Tue, Feb 24, 2009 at 7:10 AM, Joe DeSouza wrote: > >> ** >> Vinit, >> >> Right click on the Vendor form when opened from the Admin tool, and >> the topmost option 'Fields from... ' will display the list of fields >> when selected. >> >> Some of the fields you see here will be in abbreiviations such as uid >> for User ID OR o for Organization, etc.. So you will need to know >> what you are looking for. >> >> Hope this helps.. >> >> Cheers >> >> Joe >> >> -- >> *From:* vinitPatil >> *To:* arslist@ARSLIST.ORG >> *Sent:* Tuesday, February 24, 2009 7:50:32 AM >> *Subject:* Cannot see some fields from Active Directory >> >> Hello All, >> >> I've integrated Remedy with AD. But it seems that Vendor form is not >> showing all the fields from AD. >> As I can see we have a field called Site/Location in Active Directory >> but Vendor form doesn't show this field. >> Does anyone know the workaround for this? >> >> Thanks & Regards, >> Vinit >> >> - >> Thanks & Regards, >> Vinit >> >> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" >> html___ > > __ > _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > - Thanks & Regards, Vinit -- View this message in context: http://www.nabble.com/Cannot-see-some-fields-from-Active-Directory-tp221 80757p22196997.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
Re: Cannot see some fields from Active Directory
Hello, As per your instructions I searched Active Directory fields list and I found that the field name is "physicalDeliveryOfficeName". With this exact name I've created new field but still it is not showing any value although values are present in AD. Also when I try to search records using this field it gives me following error: "The LDAP operation has failed : Bad search filter (LDAPERR 87) (ARERR 3377)" What's wrong here? Thanks & Regards, Vinit PCR Remedy wrote: > > Also if you know the exact name of the field in the AD you want to show > you > can create it with that name. > > Peter. > > On Tue, Feb 24, 2009 at 7:10 AM, Joe DeSouza wrote: > >> ** >> Vinit, >> >> Right click on the Vendor form when opened from the Admin tool, and the >> topmost option 'Fields from... ' will display the list of fields when >> selected. >> >> Some of the fields you see here will be in abbreiviations such as uid for >> User ID OR o for Organization, etc.. So you will need to know what you >> are >> looking for. >> >> Hope this helps.. >> >> Cheers >> >> Joe >> >> -- >> *From:* vinitPatil >> *To:* arslist@ARSLIST.ORG >> *Sent:* Tuesday, February 24, 2009 7:50:32 AM >> *Subject:* Cannot see some fields from Active Directory >> >> Hello All, >> >> I've integrated Remedy with AD. But it seems that Vendor form is not >> showing >> all the fields from AD. >> As I can see we have a field called Site/Location in Active Directory but >> Vendor form doesn't show this field. >> Does anyone know the workaround for this? >> >> Thanks & Regards, >> Vinit >> >> - >> Thanks & Regards, >> Vinit >> >> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" >> html___ > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > - Thanks & Regards, Vinit -- View this message in context: http://www.nabble.com/Cannot-see-some-fields-from-Active-Directory-tp22180757p22196997.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
Re: Cannot see some fields from Active Directory
Also if you know the exact name of the field in the AD you want to show you can create it with that name. Peter. On Tue, Feb 24, 2009 at 7:10 AM, Joe DeSouza wrote: > ** > Vinit, > > Right click on the Vendor form when opened from the Admin tool, and the > topmost option 'Fields from... ' will display the list of fields when > selected. > > Some of the fields you see here will be in abbreiviations such as uid for > User ID OR o for Organization, etc.. So you will need to know what you are > looking for. > > Hope this helps.. > > Cheers > > Joe > > -- > *From:* vinitPatil > *To:* arslist@ARSLIST.ORG > *Sent:* Tuesday, February 24, 2009 7:50:32 AM > *Subject:* Cannot see some fields from Active Directory > > Hello All, > > I've integrated Remedy with AD. But it seems that Vendor form is not > showing > all the fields from AD. > As I can see we have a field called Site/Location in Active Directory but > Vendor form doesn't show this field. > Does anyone know the workaround for this? > > Thanks & Regards, > Vinit > > - > Thanks & Regards, > Vinit > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
Re: Cannot see some fields from Active Directory
Vinit, Right click on the Vendor form when opened from the Admin tool, and the topmost option 'Fields from... ' will display the list of fields when selected. Some of the fields you see here will be in abbreiviations such as uid for User ID OR o for Organization, etc.. So you will need to know what you are looking for. Hope this helps.. Cheers Joe From: vinitPatil To: arslist@ARSLIST.ORG Sent: Tuesday, February 24, 2009 7:50:32 AM Subject: Cannot see some fields from Active Directory Hello All, I've integrated Remedy with AD. But it seems that Vendor form is not showing all the fields from AD. As I can see we have a field called Site/Location in Active Directory but Vendor form doesn't show this field. Does anyone know the workaround for this? Thanks & Regards, Vinit - Thanks & Regards, Vinit ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
Cannot see some fields from Active Directory
Hello All, I've integrated Remedy with AD. But it seems that Vendor form is not showing all the fields from AD. As I can see we have a field called Site/Location in Active Directory but Vendor form doesn't show this field. Does anyone know the workaround for this? Thanks & Regards, Vinit - Thanks & Regards, Vinit -- View this message in context: http://www.nabble.com/Cannot-see-some-fields-from-Active-Directory-tp22180757p22180757.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
