Re: Changing case of Login Id
Keith, No offense to Misi's EXCELLENT products, but there might be a more logical approach to your problem. Once you've corrected the existing data (escalation or RRR|LoginConv-tool), create a new/modify filter on the user form to set the LoginID to LOWER. Only the 'modified' user will need the re-cached and the data is kept clean, as opposed to getting some records 'dirty' and 'cleaning' them all. HTH, Joel *** Joel Sender -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Misi Mladoniczky Sent: Monday, May 25, 2009 10:50 PM To: arslist@ARSLIST.ORG Subject: Re: Changing case of Login Id Hi, It is a bad idea to modify User-records each night. This will require that all cached form definitions has to be recached for the modified users... Our RRR|LoginConv-tool can modify a list of Login Names in all forms or in the forms of your choise. It works on both custom applications and OOB applications. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. Not sure what your environment is but we use an escalation that runs nightly that has a SET FIELDS action, On the Login Name field ( Primary Email field) set the value to LOWER($Login Name$) I'm sure you could also do this when the initial records is being saved. Hope this helps Regards, Keith. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Neha Singhal - VP Sent: 22 May 2009 06:39 To: arslist@ARSLIST.ORG Subject: Changing case of Login Id Hi Everyone, We have some of the login ids in mixed cases, we need to standardize the process by changing them into lowercase. One approach, we tried is to use 'Authentication Login Name' field, but in further testing we got some clichés in this approach. Is there any other way to achieve it. Regards, Neha DISCLAIMER: -- - The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. -- - _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ Disclaimer link. To see it, click the link below, or copy and paste it into your browser's address line. http://www.citco.com/emaildisclaimer.htm ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are -- This message was scanned by ESVA and is believed to be clean. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Changing case of Login Id
Hi, It is a bad idea to modify User-records each night. This will require that all cached form definitions has to be recached for the modified users... Our RRR|LoginConv-tool can modify a list of Login Names in all forms or in the forms of your choise. It works on both custom applications and OOB applications. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. Not sure what your environment is but we use an escalation that runs nightly that has a SET FIELDS action, On the Login Name field ( Primary Email field) set the value to LOWER($Login Name$) I'm sure you could also do this when the initial records is being saved. Hope this helps Regards, Keith. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Neha Singhal - VP Sent: 22 May 2009 06:39 To: arslist@ARSLIST.ORG Subject: Changing case of Login Id Hi Everyone, We have some of the login ids in mixed cases, we need to standardize the process by changing them into lowercase. One approach, we tried is to use 'Authentication Login Name' field, but in further testing we got some clichés in this approach. Is there any other way to achieve it. Regards, Neha DISCLAIMER: --- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. --- _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ Disclaimer link. To see it, click the link below, or copy and paste it into your browser's address line. http://www.citco.com/emaildisclaimer.htm ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are -- This message was scanned by ESVA and is believed to be clean. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Changing case of Login Id
Not sure what your environment is but we use an escalation that runs nightly that has a SET FIELDS action, On the Login Name field ( Primary Email field) set the value to LOWER($Login Name$) I'm sure you could also do this when the initial records is being saved. Hope this helps Regards, Keith. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Neha Singhal - VP Sent: 22 May 2009 06:39 To: arslist@ARSLIST.ORG Subject: Changing case of Login Id Hi Everyone, We have some of the login ids in mixed cases, we need to standardize the process by changing them into lowercase. One approach, we tried is to use 'Authentication Login Name' field, but in further testing we got some clichés in this approach. Is there any other way to achieve it. Regards, Neha DISCLAIMER: --- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. --- _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ Disclaimer link. To see it, click the link below, or copy and paste it into your browser's address line. http://www.citco.com/emaildisclaimer.htm ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Changing case of Login Id
Thanks. We are on ARServer - 7.1 patch 5, ITSM - 7.0.03 patch 8 We also have done the same for initial records, but we want to change existing login ids here. Regards, NEha -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of O'Brien, Keith KOB. (Citco) Sent: Friday, May 22, 2009 12:29 PM To: arslist@ARSLIST.ORG Subject: Re: Changing case of Login Id ** Not sure what your environment is but we use an escalation that runs nightly that has a SET FIELDS action, On the Login Name field ( Primary Email field) set the value to LOWER($Login Name$) I'm sure you could also do this when the initial records is being saved. Hope this helps Regards, Keith. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Neha Singhal - VP Sent: 22 May 2009 06:39 To: arslist@ARSLIST.ORG Subject: Changing case of Login Id Hi Everyone, We have some of the login ids in mixed cases, we need to standardize the process by changing them into lowercase. One approach, we tried is to use 'Authentication Login Name' field, but in further testing we got some clichés in this approach. Is there any other way to achieve it. Regards, Neha Disclaimer link. To see it, click the link below, or copy and paste it into your browser's address line. http://www.citco.com/emaildisclaimer.htm DISCLAIMER: --- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. --- _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Changing case of Login Id
Use patch 9005 to install the Data Management Tool. The is a wizard that will allow you to change the login id in all forms it appears. It will take two passes to modify since if you only change the case the workflow will give an error. -Original Message- From: Neha Singhal - VP ne...@hcl.in To: arslist@ARSLIST.ORG Sent: Fri, 22 May 2009 3:25 am Subject: Re: Changing case of Login Id Thanks. We are on ARServer - 7.1 patch 5, ITSM - 7.0.03 patch 8 We also have done the same for initial records, but we want to change existing ogin ids here. Regards, Eha Original Message- rom: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] n Behalf Of O'Brien, Keith KOB. (Citco) ent: Friday, May 22, 2009 12:29 PM o: arslist@ARSLIST.ORG ubject: Re: Changing case of Login Id ** Not sure what your environment is but we use an escalation that runs nightly hat has a SET FIELDS action, On the Login Name field ( Primary Email field) set the value to LOWER($Login ame$) I'm sure you could also do this when the initial records is being saved. Hope this helps Regards, eith. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] n Behalf Of Neha Singhal - VP ent: 22 May 2009 06:39 o: arslist@ARSLIST.ORG ubject: Changing case of Login Id Hi Everyone, We have some of the login ids in mixed cases, we need to standardize the process y changing them into lowercase. One approach, we tried=2 0is to use 'Authentication Login Name' field, but in urther testing we got some clichés in this approach. Is there any other way to achieve it. Regards, Neha Disclaimer link. To see it, click the link below, or copy and paste it into your rowser's address line. http://www.citco.com/emaildisclaimer.htm DISCLAIMER: -- The contents of this e-mail and any attachment(s) are confidential and intended or the named recipient(s) only. t shall not attach any liability on the originator or HCL or its affiliates. ny views or opinions presented in his email are solely those of the author and may not necessarily reflect the pinions of HCL or its affiliates. ny form of reproduction, dissemination, copying, disclosure, modification, istribution and / or publication of his message without the prior written consent of the author of this e-mail is trictly prohibited. If you have eceived this email in error please delete it and notify the sender immediately. efore opening any mail and ttachments please check them for viruses and defect. --- Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ NSUBSCRIBE or access ARSlist Archives at www.arslist.org latinum Sponsor:rmisolutio n...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Changing case of Login Id
Hi Everyone, We have some of the login ids in mixed cases, we need to standardize the process by changing them into lowercase. One approach, we tried is to use 'Authentication Login Name' field, but in further testing we got some clichés in this approach. Is there any other way to achieve it. Regards, Neha DISCLAIMER: --- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. --- ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are