Re: Conversion of Plain text to HTML without a template.
Hi Robert, The environment details are -- ARS7.5 Patch3, Oracle10g, Solaris SPARC. I set the header template in the ARSystem Email Configuration form & the html tagged(without the html & body tags) message in the Email Message Body of the SYS:Notification Messages form. The mail I got as a result of thess settings consists of header template & few lines of the html code which I pasted in the SYS:Notification Messages form. Cheers, Mahendra Mahalkar On Tue, Jan 19, 2010 at 8:02 PM, Robert Fults wrote: > Glad to hear you resolved this issue. I have two questions for you just > for reference. What version of the AR System are you using? Did you set > the header template as the default header template in AR System Mailbox > Configuration during your testing (a step I seemed to have forgotten)? > > > > Sincerely, > > > > Robert Fults > > Remedy Dev. > > Florida International University > > Email: rfu...@fiu.edu > > http://uts.fiu.edu > > > > *From:* Mahendra Mahalkar [mailto:mahendra.mahal...@gmail.com] > *Sent:* Tuesday, January 19, 2010 6:20 AM > *To:* Robert Fults > *Cc:* arslist@arslist.org > > *Subject:* Re: Conversion of Plain text to HTML without a template. > > > > Hi Robert, > > The workaround is not working. So I moved forward with the new workaround. > I created a filter on the AR System Email Messages form with a set fields > action -- > > 'HTMLBody' = $Plain Text Body$ > > Then I pasted the the HTMl format in the Message Body of the > SYS:Notification Messges form. This really worked fine. Thanks for your > valuable time. > > > Thanks & Regards, > Mahendra Mahalkar > > > On Mon, Jan 18, 2010 at 8:50 PM, Robert Fults wrote: > > Well, if you are using the AR System Email Messages form, you can paste the > contents in the HTML tab. If you are modifying the default system message > you just need to insert the tags in the Message Body box on SYS:Notification > Messages. > > > > As long as you have that header template defined it should be forcing > everything to HTML regardless. > > > > Sincerely, > > > > Robert Fults > > Coordinator, UTS Support Center > > Florida International University > > University Park, PC 330 > > Miami, Florida 33199 > > Office: 305-348-2284 > > http://uts.fiu.edu > -- > > *From:* Mahendra Mahalkar [mahendra.mahal...@gmail.com] > *Sent:* Monday, January 18, 2010 4:25 AM > *To:* Robert Fults > *Cc:* arslist@ARSLIST.ORG > *Subject:* Re: Conversion of Plain text to HTML without a template. > > Hi Robert, > > Thanks for your response. Bu I am getting the expected results. The header > template is doing it's job at the mail client but not the body text of the > mail message which is pasted in the plain text body with all the html tags > except html & body tags. Are u saying to paste these things in the html tab > of the email messages form & try to send? > > > Thanks & Regards, > Mahendra Mahalkar > Mobile -- 9561330353 > Home -- 02025231506 > > On Fri, Jan 15, 2010 at 8:42 PM, Robert Fults wrote: > > Define a header template with the html and body tags, then set that as the > default in your email configuration. That will force everything to be in > html. When you send the emails use all the html tags in the email except > the html and body tags. > > > > Sincerely, > > > > Robert Fults > > Remedy Dev. > > Florida International University > > Email: rfu...@fiu.edu > > http://uts.fiu.edu > > > > > > > > > > *From:* Mahendra Mahalkar [mailto:mahendra.mahal...@gmail.com] > *Sent:* Wednesday, January 13, 2010 8:01 AM > *Subject:* Conversion of Plain text to HTML without a template. > > > > ** > > Hi Listers, > I am working on email notification. In the email messages the default > outgoing messages are send by the plain text with the message in the tab > "Plain text" in AR System Email Messages form. How can we make this message > appear in the tab "HTML" forcefully in the AR System Email Messages from > SYS:Notification Messages form? I don't want to ues the template method. > > Thanks & Regards, > Mahendra Mahalkar > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > > > > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Conversion of Plain text to HTML without a template.
Glad to hear you resolved this issue. I have two questions for you just for reference. What version of the AR System are you using? Did you set the header template as the default header template in AR System Mailbox Configuration during your testing (a step I seemed to have forgotten)? Sincerely, Robert Fults Remedy Dev. Florida International University Email: rfu...@fiu.edu<mailto:rfu...@fiu.edu> http://uts.fiu.edu From: Mahendra Mahalkar [mailto:mahendra.mahal...@gmail.com] Sent: Tuesday, January 19, 2010 6:20 AM To: Robert Fults Cc: arslist@arslist.org Subject: Re: Conversion of Plain text to HTML without a template. Hi Robert, The workaround is not working. So I moved forward with the new workaround. I created a filter on the AR System Email Messages form with a set fields action -- 'HTMLBody' = $Plain Text Body$ Then I pasted the the HTMl format in the Message Body of the SYS:Notification Messges form. This really worked fine. Thanks for your valuable time. Thanks & Regards, Mahendra Mahalkar On Mon, Jan 18, 2010 at 8:50 PM, Robert Fults mailto:rfu...@fiu.edu>> wrote: Well, if you are using the AR System Email Messages form, you can paste the contents in the HTML tab. If you are modifying the default system message you just need to insert the tags in the Message Body box on SYS:Notification Messages. As long as you have that header template defined it should be forcing everything to HTML regardless. Sincerely, Robert Fults Coordinator, UTS Support Center Florida International University University Park, PC 330 Miami, Florida 33199 Office: 305-348-2284 http://uts.fiu.edu<http://uts.fiu.edu/> From: Mahendra Mahalkar [mahendra.mahal...@gmail.com<mailto:mahendra.mahal...@gmail.com>] Sent: Monday, January 18, 2010 4:25 AM To: Robert Fults Cc: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Conversion of Plain text to HTML without a template. Hi Robert, Thanks for your response. Bu I am getting the expected results. The header template is doing it's job at the mail client but not the body text of the mail message which is pasted in the plain text body with all the html tags except html & body tags. Are u saying to paste these things in the html tab of the email messages form & try to send? Thanks & Regards, Mahendra Mahalkar Mobile -- 9561330353 Home -- 02025231506 On Fri, Jan 15, 2010 at 8:42 PM, Robert Fults mailto:rfu...@fiu.edu>> wrote: Define a header template with the html and body tags, then set that as the default in your email configuration. That will force everything to be in html. When you send the emails use all the html tags in the email except the html and body tags. Sincerely, Robert Fults Remedy Dev. Florida International University Email: rfu...@fiu.edu<mailto:rfu...@fiu.edu> http://uts.fiu.edu<http://uts.fiu.edu/> From: Mahendra Mahalkar [mailto:mahendra.mahal...@gmail.com<mailto:mahendra.mahal...@gmail.com>] Sent: Wednesday, January 13, 2010 8:01 AM Subject: Conversion of Plain text to HTML without a template. ** Hi Listers, I am working on email notification. In the email messages the default outgoing messages are send by the plain text with the message in the tab "Plain text" in AR System Email Messages form. How can we make this message appear in the tab "HTML" forcefully in the AR System Email Messages from SYS:Notification Messages form? I don't want to ues the template method. Thanks & Regards, Mahendra Mahalkar _Platinum Sponsor: rmisoluti...@verizon.net<mailto:rmisoluti...@verizon.net> ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Conversion of Plain text to HTML without a template.
Hi Robert, The workaround is not working. So I moved forward with the new workaround. I created a filter on the AR System Email Messages form with a set fields action -- 'HTMLBody' = $Plain Text Body$ Then I pasted the the HTMl format in the Message Body of the SYS:Notification Messges form. This really worked fine. Thanks for your valuable time. Thanks & Regards, Mahendra Mahalkar On Mon, Jan 18, 2010 at 8:50 PM, Robert Fults wrote: > Well, if you are using the AR System Email Messages form, you can paste > the contents in the HTML tab. If you are modifying the default system > message you just need to insert the tags in the Message Body box on > SYS:Notification Messages. > > As long as you have that header template defined it should be forcing > everything to HTML regardless. > > > Sincerely, > > > > Robert Fults > > Coordinator, UTS Support Center > > Florida International University > > University Park, PC 330 > > Miami, Florida 33199 > > Office: 305-348-2284 > > http://uts.fiu.edu > -- > *From:* Mahendra Mahalkar [mahendra.mahal...@gmail.com] > *Sent:* Monday, January 18, 2010 4:25 AM > *To:* Robert Fults > *Cc:* arslist@ARSLIST.ORG > *Subject:* Re: Conversion of Plain text to HTML without a template. > >Hi Robert, > Thanks for your response. Bu I am getting the expected results. The header > template is doing it's job at the mail client but not the body text of the > mail message which is pasted in the plain text body with all the html tags > except html & body tags. Are u saying to paste these things in the html tab > of the email messages form & try to send? > > Thanks & Regards, > Mahendra Mahalkar > Mobile -- 9561330353 > Home -- 02025231506 > > > On Fri, Jan 15, 2010 at 8:42 PM, Robert Fults wrote: > >> Define a header template with the html and body tags, then set that as >> the default in your email configuration. That will force everything to be >> in html. When you send the emails use all the html tags in the email >> except the html and body tags. >> >> >> >> Sincerely, >> >> >> >> Robert Fults >> >> Remedy Dev. >> >> Florida International University >> >> Email: rfu...@fiu.edu >> >> http://uts.fiu.edu >> >> >> >> >> >> >> >> >> >> *From:* Mahendra Mahalkar [mailto:mahendra.mahal...@gmail.com] >> *Sent:* Wednesday, January 13, 2010 8:01 AM >> *Subject:* Conversion of Plain text to HTML without a template. >> >> >> >> ** >> >> Hi Listers, >> I am working on email notification. In the email messages the default >> outgoing messages are send by the plain text with the message in the tab >> "Plain text" in AR System Email Messages form. How can we make this message >> appear in the tab "HTML" forcefully in the AR System Email Messages from >> SYS:Notification Messages form? I don't want to ues the template method. >> >> Thanks & Regards, >> Mahendra Mahalkar >> >> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> Are"_ >> > > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Conversion of Plain text to HTML without a template.
Well, if you are using the AR System Email Messages form, you can paste the contents in the HTML tab. If you are modifying the default system message you just need to insert the tags in the Message Body box on SYS:Notification Messages. As long as you have that header template defined it should be forcing everything to HTML regardless. Sincerely, Robert Fults Coordinator, UTS Support Center Florida International University University Park, PC 330 Miami, Florida 33199 Office: 305-348-2284 http://uts.fiu.edu From: Mahendra Mahalkar [mahendra.mahal...@gmail.com] Sent: Monday, January 18, 2010 4:25 AM To: Robert Fults Cc: arslist@ARSLIST.ORG Subject: Re: Conversion of Plain text to HTML without a template. Hi Robert, Thanks for your response. Bu I am getting the expected results. The header template is doing it's job at the mail client but not the body text of the mail message which is pasted in the plain text body with all the html tags except html & body tags. Are u saying to paste these things in the html tab of the email messages form & try to send? Thanks & Regards, Mahendra Mahalkar Mobile -- 9561330353 Home -- 02025231506 On Fri, Jan 15, 2010 at 8:42 PM, Robert Fults mailto:rfu...@fiu.edu>> wrote: Define a header template with the html and body tags, then set that as the default in your email configuration. That will force everything to be in html. When you send the emails use all the html tags in the email except the html and body tags. Sincerely, Robert Fults Remedy Dev. Florida International University Email: rfu...@fiu.edu<mailto:rfu...@fiu.edu> http://uts.fiu.edu<http://uts.fiu.edu/> From: Mahendra Mahalkar [mailto:mahendra.mahal...@gmail.com<mailto:mahendra.mahal...@gmail.com>] Sent: Wednesday, January 13, 2010 8:01 AM Subject: Conversion of Plain text to HTML without a template. ** Hi Listers, I am working on email notification. In the email messages the default outgoing messages are send by the plain text with the message in the tab "Plain text" in AR System Email Messages form. How can we make this message appear in the tab "HTML" forcefully in the AR System Email Messages from SYS:Notification Messages form? I don't want to ues the template method. Thanks & Regards, Mahendra Mahalkar _Platinum Sponsor: rmisoluti...@verizon.net<mailto:rmisoluti...@verizon.net> ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Conversion of Plain text to HTML without a template.
Hi Robert, Thanks for your response. Bu I am getting the expected results. The header template is doing it's job at the mail client but not the body text of the mail message which is pasted in the plain text body with all the html tags except html & body tags. Are u saying to paste these things in the html tab of the email messages form & try to send? Thanks & Regards, Mahendra Mahalkar Mobile -- 9561330353 Home -- 02025231506 On Fri, Jan 15, 2010 at 8:42 PM, Robert Fults wrote: > Define a header template with the html and body tags, then set that as > the default in your email configuration. That will force everything to be > in html. When you send the emails use all the html tags in the email > except the html and body tags. > > > > Sincerely, > > > > Robert Fults > > Remedy Dev. > > Florida International University > > Email: rfu...@fiu.edu > > http://uts.fiu.edu > > > > > > > > > > *From:* Mahendra Mahalkar [mailto:mahendra.mahal...@gmail.com] > *Sent:* Wednesday, January 13, 2010 8:01 AM > *Subject:* Conversion of Plain text to HTML without a template. > > > > ** > > Hi Listers, > I am working on email notification. In the email messages the default > outgoing messages are send by the plain text with the message in the tab > "Plain text" in AR System Email Messages form. How can we make this message > appear in the tab "HTML" forcefully in the AR System Email Messages from > SYS:Notification Messages form? I don't want to ues the template method. > > Thanks & Regards, > Mahendra Mahalkar > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Conversion of Plain text to HTML without a template.
Define a header template with the html and body tags, then set that as the default in your email configuration. That will force everything to be in html. When you send the emails use all the html tags in the email except the html and body tags. Sincerely, Robert Fults Remedy Dev. Florida International University Email: rfu...@fiu.edu<mailto:rfu...@fiu.edu> http://uts.fiu.edu From: Mahendra Mahalkar [mailto:mahendra.mahal...@gmail.com] Sent: Wednesday, January 13, 2010 8:01 AM Subject: Conversion of Plain text to HTML without a template. ** Hi Listers, I am working on email notification. In the email messages the default outgoing messages are send by the plain text with the message in the tab "Plain text" in AR System Email Messages form. How can we make this message appear in the tab "HTML" forcefully in the AR System Email Messages from SYS:Notification Messages form? I don't want to ues the template method. Thanks & Regards, Mahendra Mahalkar _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Conversion of Plain text to HTML without a template.
Hi Listers, I am working on email notification. In the email messages the default outgoing messages are send by the plain text with the message in the tab "Plain text" in AR System Email Messages form. How can we make this message appear in the tab "HTML" forcefully in the AR System Email Messages from SYS:Notification Messages form? I don't want to ues the template method. Thanks & Regards, Mahendra Mahalkar ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
