Re: DB connection from the AR Server installer

2017-08-21 Thread Peter Joran
Steve,
That was the magic bullet that will allow me to complete the task at hand.
I still need to determine why this EV is needed.
Many thanks for the quick response!!!

Best,
Pete

On Mon, Aug 21, 2017 at 7:58 AM, Murnane, Phil <phil.murn...@windward.com>
wrote:

> **
>
> Hi Peter,
>
>
>
> I’m far from an expert here, but in the past I’ve resolved some Oracle
> connection problems by setting the TWO_TASK environment variable.  Some
> notes here: http://www.orafaq.com/wiki/TWO_TASK .  It’s a long shot, but
> couldn’t hurt to try.
>
>
>
> HTH,
>
> --Phil
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Peter Joran
> *Sent:* Sunday, August 20, 2017 2:34 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* DB connection from the AR Server installer
>
>
>
> **
>
> All,
> I am trying to get the Remedy installer to connect with the DB to install
> the application.
>
> SQLPlus
> As a preliminary test I tested the connection using SQLPlus from the
> Remedy server.
> Without appending the pw with @sid the connection failed (ERROR:ORA-12560:
> TNS:protocol adapter error)
> PW with @sid appended connects successfully
>
> Remedy Installer
> In this case I'm only installing the AR Server 8.1.02 files as the DB
> (Oracle 11g) is in place.
> The issue is that the application installer does a validation check and it
> fails.
> Without the @sid it validates and performs the installation but then fails
> when its time to connect to the DB at the very end of the installation.
> Appending the pw @sid the installer validation fails.
>
> Any thoughts on how to connect to the DB (SQLPlus or application
> installer) without using the @sid would be greatly appreciated.
>
> Different servers
> ping the db server, by name and IP = success
>
> DB is started and open
>
> lsnrctl status = success
>
> tnsping sid = success
>
> Adding server env var ORACLE_SID=sid did not help
>
>
>
>
> Thanks
> Pete
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


Re: DB connection from the AR Server installer

2017-08-21 Thread Murnane, Phil
Hi Peter,

I’m far from an expert here, but in the past I’ve resolved some Oracle 
connection problems by setting the TWO_TASK environment variable.  Some notes 
here: http://www.orafaq.com/wiki/TWO_TASK .  It’s a long shot, but couldn’t 
hurt to try.

HTH,
--Phil

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Peter Joran
Sent: Sunday, August 20, 2017 2:34 PM
To: arslist@ARSLIST.ORG
Subject: DB connection from the AR Server installer

**
All,
I am trying to get the Remedy installer to connect with the DB to install the 
application.

SQLPlus
As a preliminary test I tested the connection using SQLPlus from the Remedy 
server.
Without appending the pw with @sid the connection failed (ERROR:ORA-12560: 
TNS:protocol adapter error)
PW with @sid appended connects successfully

Remedy Installer
In this case I'm only installing the AR Server 8.1.02 files as the DB (Oracle 
11g) is in place.
The issue is that the application installer does a validation check and it 
fails.
Without the @sid it validates and performs the installation but then fails when 
its time to connect to the DB at the very end of the installation.
Appending the pw @sid the installer validation fails.

Any thoughts on how to connect to the DB (SQLPlus or application installer) 
without using the @sid would be greatly appreciated.
Different servers
ping the db server, by name and IP = success
DB is started and open
lsnrctl status = success
tnsping sid = success
Adding server env var ORACLE_SID=sid did not help


Thanks
Pete
_ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


DB connection from the AR Server installer

2017-08-20 Thread Peter Joran
All,
I am trying to get the Remedy installer to connect with the DB to install
the application.

SQLPlus
As a preliminary test I tested the connection using SQLPlus from the Remedy
server.
Without appending the pw with @sid the connection failed (ERROR:ORA-12560:
TNS:protocol adapter error)
PW with @sid appended connects successfully

Remedy Installer
In this case I'm only installing the AR Server 8.1.02 files as the DB
(Oracle 11g) is in place.
The issue is that the application installer does a validation check and it
fails.
Without the @sid it validates and performs the installation but then fails
when its time to connect to the DB at the very end of the installation.
Appending the pw @sid the installer validation fails.

Any thoughts on how to connect to the DB (SQLPlus or application installer)
without using the @sid would be greatly appreciated.

Different servers
ping the db server, by name and IP = success
DB is started and open
lsnrctl status = success
tnsping sid = success
Adding server env var ORACLE_SID=sid did not help


Thanks
Pete

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"