IE 9 and 10 users getting Javascript error with Midtier 7.6.4 SP5 "Caught exception: Object doesn't support property or method 'getProxyGlobalFields' - RESOLVED
Hi all, Our issue is finally resolved with the recent Hot Fix and a new ClientCore.js provided to us last Thursday. Thorough testing on our side was conclusive. We are just waiting on final explanation on what exactly was fix in the ClientCore.js that did the trick. Thank you, Pascale Sterrett Kenavo ar wech all If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome
We are running 7.6.04 SP2 and users cannot log into Remedy with Chrome v30. Chrome v27 still works fine. Anyone know what changed in the most recent versions or what setting is not allowing users to log in? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Terje Moglestue Sent: Monday, November 11, 2013 11:11 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome Well pointed out! It might be that IE is still the corporate standard out there. I find that IE is the corporate standard - but advanced users and tech folks have moved on to better things like Chrome. It would be good if "private Brian" sorry - BMC could follow the lead and support Chrome. Regards, Terje Moglestue -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Monday, November 11, 2013 3:49 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome While it's not specific to your current issue also be aware that 8.1 Mid Tier is less compatible with Chrome as well. There are quite a few things that don't render correctly on my hybrid ARS 8.1/ITSM 7.6.4 environment (but oddly seems to work better on my ARS and ITSM 8.1 environment.) Hopefully as a private organization BMC can devote the right resources to making their product compatible with what is the most widely used web browser since early 2012. While they're at it, hopefully they can hire some Android developers too and make that the leading platform for their mobile products since it overtook iOS quite some time ago. Not supporting Chrome irritates our I.T. staff and users, while not having a clean Android interface or a timely release schedule for their Android versions of mobile products irritates management that are potentially interested in things like Mobility or MyIT. Thanks, Shawn Pierson Remedy Developer | Energy Transfer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Monday, November 11, 2013 9:33 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome It was working on 7.6.4 SP 4 & it works on the SP 5 10/18/2013 HF. Looks like we are just going to upgrade our MidTier to SP5 HF 101813 this week to get those people back to working. The corp standard here is to use IE so they will be forced to follow the standards for about a week. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sweety Sent: Sunday, November 10, 2013 11:20 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome Was it working before applying hot fix ? Flush mid tier cache, browser cache, restart tomcat and see if it works. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome
Well pointed out! It might be that IE is still the corporate standard out there. I find that IE is the corporate standard - but advanced users and tech folks have moved on to better things like Chrome. It would be good if "private Brian" sorry - BMC could follow the lead and support Chrome. Regards, Terje Moglestue -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Monday, November 11, 2013 3:49 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome While it's not specific to your current issue also be aware that 8.1 Mid Tier is less compatible with Chrome as well. There are quite a few things that don't render correctly on my hybrid ARS 8.1/ITSM 7.6.4 environment (but oddly seems to work better on my ARS and ITSM 8.1 environment.) Hopefully as a private organization BMC can devote the right resources to making their product compatible with what is the most widely used web browser since early 2012. While they're at it, hopefully they can hire some Android developers too and make that the leading platform for their mobile products since it overtook iOS quite some time ago. Not supporting Chrome irritates our I.T. staff and users, while not having a clean Android interface or a timely release schedule for their Android versions of mobile products irritates management that are potentially interested in things like Mobility or MyIT. Thanks, Shawn Pierson Remedy Developer | Energy Transfer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Monday, November 11, 2013 9:33 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome It was working on 7.6.4 SP 4 & it works on the SP 5 10/18/2013 HF. Looks like we are just going to upgrade our MidTier to SP5 HF 101813 this week to get those people back to working. The corp standard here is to use IE so they will be forced to follow the standards for about a week. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sweety Sent: Sunday, November 10, 2013 11:20 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome Was it working before applying hot fix ? Flush mid tier cache, browser cache, restart tomcat and see if it works. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome
While it's not specific to your current issue also be aware that 8.1 Mid Tier is less compatible with Chrome as well. There are quite a few things that don't render correctly on my hybrid ARS 8.1/ITSM 7.6.4 environment (but oddly seems to work better on my ARS and ITSM 8.1 environment.) Hopefully as a private organization BMC can devote the right resources to making their product compatible with what is the most widely used web browser since early 2012. While they're at it, hopefully they can hire some Android developers too and make that the leading platform for their mobile products since it overtook iOS quite some time ago. Not supporting Chrome irritates our I.T. staff and users, while not having a clean Android interface or a timely release schedule for their Android versions of mobile products irritates management that are potentially interested in things like Mobility or MyIT. Thanks, Shawn Pierson Remedy Developer | Energy Transfer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Monday, November 11, 2013 9:33 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome It was working on 7.6.4 SP 4 & it works on the SP 5 10/18/2013 HF. Looks like we are just going to upgrade our MidTier to SP5 HF 101813 this week to get those people back to working. The corp standard here is to use IE so they will be forced to follow the standards for about a week. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sweety Sent: Sunday, November 10, 2013 11:20 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome Was it working before applying hot fix ? Flush mid tier cache, browser cache, restart tomcat and see if it works. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome
It was working on 7.6.4 SP 4 & it works on the SP 5 10/18/2013 HF. Looks like we are just going to upgrade our MidTier to SP5 HF 101813 this week to get those people back to working. The corp standard here is to use IE so they will be forced to follow the standards for about a week. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sweety Sent: Sunday, November 10, 2013 11:20 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome Was it working before applying hot fix ? Flush mid tier cache, browser cache, restart tomcat and see if it works. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome
Was it working before applying hot fix ? Flush mid tier cache, browser cache, restart tomcat and see if it works. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: MidTier 7.6.4 SP 4 HF 101413 & Chrome
And you have flushed not only the mid-tier cache, but the browser cache also? On Nov 10, 2013 11:35 AM, "Pargeter, Christie :CO IS" wrote: > ** > > Hi All – I just applied Hot Fix 10142013 to our MidTier server (and Tomcat > 7.0.42) and now people cannot access the system with Chrome. It will allow > them to log in but the screen never actually loads. I know that Chrome > isn’t supported by BMC yet but was wondering if anyone has figured out what > this is and how to fix it. > > > > Thanks > > > > > > ARS 7.6.4 SP 4 > > ITSM 7.6.4 SP 4 > > RKM 7.6.4 SP 4 > > SLM 7.6.4 SP 1 > > Window 2008 – 64 Bit > > MS SQ 2005 > > IIS/Tomcat 7.0.42 > > MidTier 7.6.4 SP 4 HF 10142013 > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
MidTier 7.6.4 SP 4 HF 101413 & Chrome
Hi All - I just applied Hot Fix 10142013 to our MidTier server (and Tomcat 7.0.42) and now people cannot access the system with Chrome. It will allow them to log in but the screen never actually loads. I know that Chrome isn't supported by BMC yet but was wondering if anyone has figured out what this is and how to fix it. Thanks ARS 7.6.4 SP 4 ITSM 7.6.4 SP 4 RKM 7.6.4 SP 4 SLM 7.6.4 SP 1 Window 2008 - 64 Bit MS SQ 2005 IIS/Tomcat 7.0.42 MidTier 7.6.4 SP 4 HF 10142013 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Midtier 7.6.4 on Windows 7
Hello, Forget the installer. Download Tomcat 6, download the Midtier war file, install Tomcat, put war file in Tomcat/webapps, copy native libs to Windows/System32 if it crashes as you try to login to the Midtier configuration page. You don't need Apache HTTPd. John -- SSO Plugin: Bringing BMC products together http://www.javasystemsolutions.com/jss/ssoplugin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Midtier 7.6.4 on Windows 7
When I try to install Midtier on windows 7 I get an ("Invalid Tomcat
installation folder") error.
The AR Server is installed and functioning.
I have tried to reinstall.
I have moved the ARSystemInstalledConfiguration.xml file.
I have tried with and without Apache Tomcat installed.
Is there something in the ARSystemInstalledConfiguration.xml file that I can
just edit?
Also the install does not seem to be able to detect that the Apache HTTP server
is installed
Does anyone know how to fix this?
Thanks,
TekkyTommy
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Re: ARS/CMDB/Midtier 7.6.4 with ITSM 7.6.3
Hi, We are using that exact setup here at the moment, and other than the normal 'bugs' of midtier, we are not experiencing any issues. By 'bugs' I mean the stuff that BMC has to hotfix. We are on a load balanced system with 2 midtier and 2 ar servers, both our ARservers are 7.6.03(as is our ITSM Suite), our midtier is now Version 7.6.04 SP1. -- Michael Hirst University of Arizona, UITS 520-621-0867 On Tue, Aug 30, 2011 at 10:46 AM, T Wang wrote: > ** > > Hi List, > > > > Just want to find out if anyone out there is using ARS/CMDB/Midter 7.6.4 > with ITSM 7.6.3 and if you have issues. Any experience or suggestion would > be much appreciate. > > > > Thanks in advance > > T > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
ARS/CMDB/Midtier 7.6.4 with ITSM 7.6.3
Hi List, Just want to find out if anyone out there is using ARS/CMDB/Midter 7.6.4 with ITSM 7.6.3 and if you have issues. Any experience or suggestion would be much appreciate. Thanks in advance T ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Tomcat 6 & MidTier 7.6.4
Christie, It is fairly common for the CPU and Memory usage to increase right after restarting tomcat as it loads all the forms and workflow definitions into cache. Depending on what you have installed, this should even out after a short time (varies, so I can't give you an estimate as to actual length). If it doesn't settle down, check the tomcat logs to see what it is busy with and take it from there. Good luck, Matt From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Tuesday, June 21, 2011 4:34 PM To: arslist@ARSLIST.ORG Subject: Tomcat 6 & MidTier 7.6.4 ** Hi All - I just installed a ARS/MidTier 7.6.4 environment and the Tomcast is sucking up all the CPUs (pegging the system at 95 - 100% of the CPU). Any ideas on how fix this? ARS 7.6.4 Window 2008 64 Bit MS SQ 2005 IIS 7.5 /Tomcat 6.0.20 (what came with MidTier) MidTier 7.6.4 _ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst cparge...@lhs.org <mailto:cparge...@lhs.org> 1120 Building tel: 503-415-5149 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Tomcat 6 & MidTier 7.6.4
Hi, I have this configuration and yes I see that for about 20 minutes after I start tomcat. If you leave it long enough it will calm down. Regards Danny From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: 21 June 2011 22:34 To: arslist@ARSLIST.ORG Subject: Tomcat 6 & MidTier 7.6.4 ** Hi All - I just installed a ARS/MidTier 7.6.4 environment and the Tomcast is sucking up all the CPUs (pegging the system at 95 - 100% of the CPU). Any ideas on how fix this? ARS 7.6.4 Window 2008 64 Bit MS SQ 2005 IIS 7.5 /Tomcat 6.0.20 (what came with MidTier) MidTier 7.6.4 _ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst cparge...@lhs.org <mailto:cparge...@lhs.org> 1120 Building tel: 503-415-5149 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Tomcat 6 & MidTier 7.6.4
Hi All - I just installed a ARS/MidTier 7.6.4 environment and the Tomcast is sucking up all the CPUs (pegging the system at 95 - 100% of the CPU). Any ideas on how fix this? ARS 7.6.4 Window 2008 64 Bit MS SQ 2005 IIS 7.5 /Tomcat 6.0.20 (what came with MidTier) MidTier 7.6.4 Christie Pargeter Legacy Health IS - Programming SR Technical Analyst cparge...@lhs.org 1120 Building tel: 503-415-5149 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Midtier 7.6.4
Lisa, I have a Hotfix from BMC that corrects this particular problem.it's a hotfix of 7.6.4 SP1..they also hotfixed it for 7.6.4 for me as well.it'll apparently be included in 7.6.4 SP2..you should be able to get it from them. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa Sent: Tuesday, June 07, 2011 4:39 PM To: arslist@ARSLIST.ORG Subject: Midtier 7.6.4 ** We just updated to Midtier 7.6.4 from 7.5 p4 (we are still on AR Server 7.5 p4). Is anyone else experiencing this? (see below) I'm getting a Caught exception:Object doesn't support this Property or method. When I got rid of the Close Window Action (in an Active Link), this error went away. I'm also getting a Caugh exception:Permission denied error when a "PERFORM-ACTION-EXIT-APP" action is performed. I haven't gotten rid of that action, but I bet when I do, I won't see this error anymore. Of course this wasn't happening with 7.5 p4.. Lisa Kemes AR System Developer TE Information Systems Global Infrastructure and Ops +01 717 810 2408 tel +01 717 602 9460 mobile lisa.ke...@te.com MS 161-43 P.O. Box 3608 Harrisburg, PA 17105-3608 <http://www.te.com/> www.te.com <http://www.te.com/> <http://twitter.com/teconnectivity> <http://www.facebook.com/teconnectivity> <http://www.flickr.com/photos/teconnectivity/> <http://www.linkedin.com/groups?gid=1591657> <http://www.youtube.com/teconnectivity> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" <><><><><><>
Re: Midtier 7.6.4
Moved our Dev Midtier version back to 7.5 p4 and no more problems. :( PERFORM-ACTION-OPEN-URL $URL$ is fine Active Link Close Window is fine PERFORM-ACTION-EXIT-APP is fine But when I put the open URL action followed by some sort of close action on 7.6.4 I get those errors. (but not on 7.5 p4) Ugh Opening a ticket to BMC Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa Sent: Wednesday, June 08, 2011 9:04 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.6.4 ** I think the culprit is my PERFORM-ACTION-OPEN-URL $URL$ action that I'm running before I do a Close Window or PERFORM-ACTION-EXIT-APP. When I get rid of this action, Close Window and PERFORM-ACTION-EXIT-APP does just fine. Still looking into this Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa Sent: Wednesday, June 08, 2011 8:36 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.6.4 ** I have IE 8 and I did a Delete Browsing History and deleted all cookies, Temporary Internet Files and History. I'm still seeing these errors. I'm going to have someone else test this on their PC and see what happens Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Wednesday, June 08, 2011 2:10 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.6.4 ** Good point. We just went to 7.6.04 form 7.5 and initially accessing the upgrade MT would spike the CPU on my machine and the performance was pretty bad. Once my IE cache cleared it worked much better. We were not seeing errors however it's apparent there are some issues with older MT local PC cache and newer MT cache. Jason On Tue, Jun 7, 2011 at 10:53 PM, Shelston, Patrick mailto:patrick.shels...@mtsallstream.com>> wrote: ** Probably stating the obvious, but have you cleared browser and mid-tier cache after the upgrade? I've seen some of these errors on occasion if I haven't flushed my local browser cache after a code change. -Patrick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Kemes, Lisa Sent: June 7, 2011 6:39 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Midtier 7.6.4 We just updated to Midtier 7.6.4 from 7.5 p4 (we are still on AR Server 7.5 p4). Is anyone else experiencing this? (see below) I'm getting a Caught exception:Object doesn't support this Property or method. When I got rid of the Close Window Action (in an Active Link), this error went away. I'm also getting a Caugh exception:Permission denied error when a "PERFORM-ACTION-EXIT-APP" action is performed. I haven't gotten rid of that action, but I bet when I do, I won't see this error anymore. Of course this wasn't happening with 7.5 p4 Lisa Kemes AR System Developer TE Information Systems Global Infrastructure and Ops +01 717 810 2408 tel +01 717 602 9460 mobile lisa.ke...@te.com<mailto:lisa.ke...@te.com> MS 161-43 P.O. Box 3608 Harrisburg, PA 17105-3608 www.te.com <http://www.te.com/> <http://www.te.com/> <http://www.te.com/> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_<http://www.te.com/> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ <http://www.te.com/> _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Midtier 7.6.4
I think the culprit is my PERFORM-ACTION-OPEN-URL $URL$ action that I'm running before I do a Close Window or PERFORM-ACTION-EXIT-APP. When I get rid of this action, Close Window and PERFORM-ACTION-EXIT-APP does just fine. Still looking into this Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa Sent: Wednesday, June 08, 2011 8:36 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.6.4 ** I have IE 8 and I did a Delete Browsing History and deleted all cookies, Temporary Internet Files and History. I'm still seeing these errors. I'm going to have someone else test this on their PC and see what happens Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Wednesday, June 08, 2011 2:10 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.6.4 ** Good point. We just went to 7.6.04 form 7.5 and initially accessing the upgrade MT would spike the CPU on my machine and the performance was pretty bad. Once my IE cache cleared it worked much better. We were not seeing errors however it's apparent there are some issues with older MT local PC cache and newer MT cache. Jason On Tue, Jun 7, 2011 at 10:53 PM, Shelston, Patrick mailto:patrick.shels...@mtsallstream.com>> wrote: ** Probably stating the obvious, but have you cleared browser and mid-tier cache after the upgrade? I've seen some of these errors on occasion if I haven't flushed my local browser cache after a code change. -Patrick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Kemes, Lisa Sent: June 7, 2011 6:39 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Midtier 7.6.4 We just updated to Midtier 7.6.4 from 7.5 p4 (we are still on AR Server 7.5 p4). Is anyone else experiencing this? (see below) I'm getting a Caught exception:Object doesn't support this Property or method. When I got rid of the Close Window Action (in an Active Link), this error went away. I'm also getting a Caugh exception:Permission denied error when a "PERFORM-ACTION-EXIT-APP" action is performed. I haven't gotten rid of that action, but I bet when I do, I won't see this error anymore. Of course this wasn't happening with 7.5 p4 Lisa Kemes AR System Developer TE Information Systems Global Infrastructure and Ops +01 717 810 2408 tel +01 717 602 9460 mobile lisa.ke...@te.com<mailto:lisa.ke...@te.com> MS 161-43 P.O. Box 3608 Harrisburg, PA 17105-3608 www.te.com <http://www.te.com/> <http://www.te.com/> <http://www.te.com/> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_<http://www.te.com/> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ <http://www.te.com/> _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Midtier 7.6.4
I have IE 8 and I did a Delete Browsing History and deleted all cookies, Temporary Internet Files and History. I'm still seeing these errors. I'm going to have someone else test this on their PC and see what happens Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Wednesday, June 08, 2011 2:10 AM To: arslist@ARSLIST.ORG Subject: Re: Midtier 7.6.4 ** Good point. We just went to 7.6.04 form 7.5 and initially accessing the upgrade MT would spike the CPU on my machine and the performance was pretty bad. Once my IE cache cleared it worked much better. We were not seeing errors however it's apparent there are some issues with older MT local PC cache and newer MT cache. Jason On Tue, Jun 7, 2011 at 10:53 PM, Shelston, Patrick mailto:patrick.shels...@mtsallstream.com>> wrote: ** Probably stating the obvious, but have you cleared browser and mid-tier cache after the upgrade? I've seen some of these errors on occasion if I haven't flushed my local browser cache after a code change. -Patrick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Kemes, Lisa Sent: June 7, 2011 6:39 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Midtier 7.6.4 We just updated to Midtier 7.6.4 from 7.5 p4 (we are still on AR Server 7.5 p4). Is anyone else experiencing this? (see below) I'm getting a Caught exception:Object doesn't support this Property or method. When I got rid of the Close Window Action (in an Active Link), this error went away. I'm also getting a Caugh exception:Permission denied error when a "PERFORM-ACTION-EXIT-APP" action is performed. I haven't gotten rid of that action, but I bet when I do, I won't see this error anymore. Of course this wasn't happening with 7.5 p4 Lisa Kemes AR System Developer TE Information Systems Global Infrastructure and Ops +01 717 810 2408 tel +01 717 602 9460 mobile lisa.ke...@te.com<mailto:lisa.ke...@te.com> MS 161-43 P.O. Box 3608 Harrisburg, PA 17105-3608 www.te.com <http://www.te.com/> <http://www.te.com/> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ <http://www.te.com/> ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Midtier 7.6.4
Good point. We just went to 7.6.04 form 7.5 and initially accessing the upgrade MT would spike the CPU on my machine and the performance was pretty bad. Once my IE cache cleared it worked much better. We were not seeing errors however it's apparent there are some issues with older MT local PC cache and newer MT cache. Jason On Tue, Jun 7, 2011 at 10:53 PM, Shelston, Patrick < patrick.shels...@mtsallstream.com> wrote: > ** > > Probably stating the obvious, but have you cleared browser and mid-tier > cache after the upgrade? > > > > I’ve seen some of these errors on occasion if I haven’t flushed my local > browser cache after a code change. > > > > -Patrick > > > > > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Kemes, Lisa > *Sent:* June 7, 2011 6:39 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Midtier 7.6.4 > > > > We just updated to Midtier 7.6.4 from 7.5 p4 (we are still on AR Server 7.5 > p4). > > > > Is anyone else experiencing this? (see below) > > > > I’m getting a Caught exception:Object doesn’t support this Property or > method. > > > > When I got rid of the Close Window Action (in an Active Link), this error > went away. > > > > I’m also getting a Caugh exception:Permission denied error when a > “PERFORM-ACTION-EXIT-APP” action is performed. > > I haven’t gotten rid of that action, but I bet when I do, I won’t see this > error anymore. > > > Of course this wasn’t happening with 7.5 p4…. > > > > *Lisa Kemes* > AR System Developer > TE Information Systems > > Global Infrastructure and Ops > +01 717 810 2408 tel > +01 717 602 9460 mobile > *lisa.ke...@te.com* > MS 161-43 > > P.O. Box 3608 > > Harrisburg, PA 17105-3608 > > [image: Description: > http://www.tycoelectronics.com/images/socialmedia/smallTElogo.gif]<http://www.te.com/> > www.te.com > > > [image: Description: > http://www.tycoelectronics.com/images/socialmedia/twitter.png]<http://twitter.com/teconnectivity>[image: > Description: > http://www.tycoelectronics.com/images/socialmedia/facebook.png]<http://www.facebook.com/teconnectivity>[image: > Description: > http://www.tycoelectronics.com/images/socialmedia/flickr.png]<http://www.flickr.com/photos/teconnectivity/>[image: > Description: > http://www.tycoelectronics.com/images/socialmedia/linkedin.png]<http://www.linkedin.com/groups?gid=1591657>[image: > Description: > http://www.tycoelectronics.com/images/socialmedia/youtube.png]<http://www.youtube.com/teconnectivity> > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend > WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: Midtier 7.6.4
Probably stating the obvious, but have you cleared browser and mid-tier cache after the upgrade? I've seen some of these errors on occasion if I haven't flushed my local browser cache after a code change. -Patrick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa Sent: June 7, 2011 6:39 PM To: arslist@ARSLIST.ORG Subject: Midtier 7.6.4 We just updated to Midtier 7.6.4 from 7.5 p4 (we are still on AR Server 7.5 p4). Is anyone else experiencing this? (see below) I'm getting a Caught exception:Object doesn't support this Property or method. When I got rid of the Close Window Action (in an Active Link), this error went away. I'm also getting a Caugh exception:Permission denied error when a "PERFORM-ACTION-EXIT-APP" action is performed. I haven't gotten rid of that action, but I bet when I do, I won't see this error anymore. Of course this wasn't happening with 7.5 p4 Lisa Kemes AR System Developer TE Information Systems Global Infrastructure and Ops +01 717 810 2408 tel +01 717 602 9460 mobile lisa.ke...@te.com MS 161-43 P.O. Box 3608 Harrisburg, PA 17105-3608 <http://www.te.com/> www.te.com <http://www.te.com/> <http://twitter.com/teconnectivity> <http://www.facebook.com/teconnectivity> <http://www.flickr.com/photos/teconnectivity/> <http://www.linkedin.com/groups?gid=1591657> <http://www.youtube.com/teconnectivity> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" <><><><><><>
Midtier 7.6.4
We just updated to Midtier 7.6.4 from 7.5 p4 (we are still on AR Server 7.5 p4). Is anyone else experiencing this? (see below) I'm getting a Caught exception:Object doesn't support this Property or method. When I got rid of the Close Window Action (in an Active Link), this error went away. I'm also getting a Caugh exception:Permission denied error when a "PERFORM-ACTION-EXIT-APP" action is performed. I haven't gotten rid of that action, but I bet when I do, I won't see this error anymore. Of course this wasn't happening with 7.5 p4 Lisa Kemes AR System Developer TE Information Systems Global Infrastructure and Ops +01 717 810 2408 tel +01 717 602 9460 mobile lisa.ke...@te.com MS 161-43 P.O. Box 3608 Harrisburg, PA 17105-3608 [cid:image001.gif@01CC2542.1A1EB0F0]<http://www.te.com/> www.te.com<http://www.te.com/> [cid:image002.png@01CC2542.1A1EB0F0]<http://twitter.com/teconnectivity>[cid:image003.png@01CC2542.1A1EB0F0]<http://www.facebook.com/teconnectivity>[cid:image004.png@01CC2542.1A1EB0F0]<http://www.flickr.com/photos/teconnectivity/>[cid:image005.png@01CC2542.1A1EB0F0]<http://www.linkedin.com/groups?gid=1591657>[cid:image006.png@01CC2542.1A1EB0F0]<http://www.youtube.com/teconnectivity> ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" <><><><><><>
Re: MidTier 7.6.4 & Cache Setting
It is not a MidTier Cache but in Server Information on the Configuration tab. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa Sent: Friday, June 03, 2011 12:20 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting Where is Dev Cache mode setting kept? I can't find it on the Midtier Config page (we have 7.6.4) Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, June 02, 2011 6:26 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting No, I did not. I just started that and rebooted the server. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: Thursday, June 02, 2011 3:17 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting Do you have the developer cache mode turned on as well? On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS" wrote: > Hi All - I have recently built an ARS 7.6.4 environment and when I > change some code (active links or form definitions) I can't seem to > make my Dev MidTier server to see the changes. I have to wait over an > hour to see these changes. What do people have for the Cache > settings? I am currently at > > Definition Change Check: 0 Seconds > Perform Check: Yes > Update Flashboard Definitions: 86400 seconds Resource Check: 86400 > seconds Enabled Cache Persistence: Unchecked > > What should I change so I can actually see my changes within a timely > manner? > > ARS 7.6.4 > MidTier 7.6.4 > IIS 7.5 > Tomcat 6.0.20 > Windows 2008 64 Bit > > > > Christie Pargeter > Legacy Health > IS - Programming > SR Technical Analyst > cparge...@lhs.org > 1120 Building > tel: 503-415-5149 > > __ > _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: MidTier 7.6.4 & Cache Setting
That’s the server cache and not mid-tier cache.. Find it on the server information configuration panel.. Its nothing to do with the Mid-Tier cache.. Joe -Original Message- From: Kemes, Lisa Sent: Friday, June 03, 2011 3:19 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting Where is Dev Cache mode setting kept? I can't find it on the Midtier Config page (we have 7.6.4) Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, June 02, 2011 6:26 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting No, I did not. I just started that and rebooted the server. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: Thursday, June 02, 2011 3:17 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting Do you have the developer cache mode turned on as well? On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS" wrote: Hi All - I have recently built an ARS 7.6.4 environment and when I change some code (active links or form definitions) I can't seem to make my Dev MidTier server to see the changes. I have to wait over an hour to see these changes. What do people have for the Cache settings? I am currently at Definition Change Check: 0 Seconds Perform Check: Yes Update Flashboard Definitions: 86400 seconds Resource Check: 86400 seconds Enabled Cache Persistence: Unchecked What should I change so I can actually see my changes within a timely manner? ARS 7.6.4 MidTier 7.6.4 IIS 7.5 Tomcat 6.0.20 Windows 2008 64 Bit Christie Pargeter Legacy Health IS - Programming SR Technical Analyst cparge...@lhs.org 1120 Building tel: 503-415-5149 __ _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org attend wwrug11www.wwrug.comARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: MidTier 7.6.4 & Cache Setting
It is related to remedy server side. It is in the ARSystem Administration Console --> Configuration tab On Jun 3, 2:19 pm, "Kemes, Lisa" wrote: > Where is Dev Cache mode setting kept? I can't find it on the Midtier Config > page (we have 7.6.4) > > Lisa > > > > > > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Pargeter, Christie :CO IS > Sent: Thursday, June 02, 2011 6:26 PM > To: arsl...@arslist.org > Subject: Re: MidTier 7.6.4 & Cache Setting > > No, I did not. I just started that and rebooted the server. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of patchsk > Sent: Thursday, June 02, 2011 3:17 PM > To: arsl...@arslist.org > Subject: Re: MidTier 7.6.4 & Cache Setting > > Do you have the developer cache mode turned on as well? > > On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS" > wrote: > > Hi All - I have recently built an ARS 7.6.4 environment and when I > > change some code (active links or form definitions) I can't seem to > > make my Dev MidTier server to see the changes. I have to wait over an > > hour to see these changes. What do people have for the Cache > > settings? I am currently at > > > Definition Change Check: 0 Seconds > > Perform Check: Yes > > Update Flashboard Definitions: 86400 seconds Resource Check: 86400 > > seconds Enabled Cache Persistence: Unchecked > > > What should I change so I can actually see my changes within a timely > > manner? > > > ARS 7.6.4 > > MidTier 7.6.4 > > IIS 7.5 > > Tomcat 6.0.20 > > Windows 2008 64 Bit > > > > > > Christie Pargeter > > Legacy Health > > IS - Programming > > SR Technical Analyst > > cparge...@lhs.org > > 1120 Building > > tel: 503-415-5149 > > > __ > > _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > attend wwrug11www.wwrug.comARSList:"Where the Answers Are" > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgattend > wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgattend > wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: MidTier 7.6.4 & Cache Setting
Where is Dev Cache mode setting kept? I can't find it on the Midtier Config page (we have 7.6.4) Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, June 02, 2011 6:26 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting No, I did not. I just started that and rebooted the server. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: Thursday, June 02, 2011 3:17 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting Do you have the developer cache mode turned on as well? On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS" wrote: > Hi All - I have recently built an ARS 7.6.4 environment and when I > change some code (active links or form definitions) I can't seem to > make my Dev MidTier server to see the changes. I have to wait over an > hour to see these changes. What do people have for the Cache > settings? I am currently at > > Definition Change Check: 0 Seconds > Perform Check: Yes > Update Flashboard Definitions: 86400 seconds Resource Check: 86400 > seconds Enabled Cache Persistence: Unchecked > > What should I change so I can actually see my changes within a timely > manner? > > ARS 7.6.4 > MidTier 7.6.4 > IIS 7.5 > Tomcat 6.0.20 > Windows 2008 64 Bit > > > > Christie Pargeter > Legacy Health > IS - Programming > SR Technical Analyst > cparge...@lhs.org > 1120 Building > tel: 503-415-5149 > > __ > _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: MidTier 7.6.4 & Cache Setting
The way I understand it for newer Mid-Tiers (7.5 patch 4 and greater I think) is that a value of 0 for the "Definition Change Check Interval" means the AR definitions will be checked each time the form is accessed through the browser. This works great on a development system in combination with the Dev Studio "Open in Browser" feature (new in 7.6.03). For a production system you would want to set it fairly high since the Form and Active Link definitions should be pretty static. Jason On Fri, Jun 3, 2011 at 8:47 AM, David Durling wrote: > ** > > Christie, > > > > I’m on 7.5, so it might be different. I might have kept the original > settings, which differ in that: > > > > Definition Change Check Interval: 3600 > > Also, Enabled Cache Persistence is checked > > > > The 7.5 doc says to put a value greater than 0 for the interval; so I > wonder if the 0 in your setting just resorts to a default of 1 hour. > > > > David Durling > > University of Georgia > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Pargeter, Christie :CO IS > *Sent:* Friday, June 03, 2011 10:47 AM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: MidTier 7.6.4 & Cache Setting > > > > ** > > I had tried flushing & syncing and neither seemed to work. But the Dev > Cache mode did. > > > > But it is making me wonder what people have for their MidTier settings for > Production on 7.6.4 versions. > > > > Thanks > > > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Frank Caruso > *Sent:* Friday, June 03, 2011 6:48 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: MidTier 7.6.4 & Cache Setting > > ** There is also the Sync Cache button which would be much faster than > doing a full cache flush. > > On Fri, Jun 3, 2011 at 8:53 AM, David Durling wrote: > > Dev cache mode might be the thing. Otherwise, you could manually "Flush > Cache" on the Cache Settings page in the Mid Tier Configuration Tool. > > David Durling > University of Georgia > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS > Sent: Thursday, June 02, 2011 6:26 PM > To: arslist@ARSLIST.ORG > Subject: Re: MidTier 7.6.4 & Cache Setting > > No, I did not. I just started that and rebooted the server. > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of patchsk > Sent: Thursday, June 02, 2011 3:17 PM > To: arslist@ARSLIST.ORG > Subject: Re: MidTier 7.6.4 & Cache Setting > > Do you have the developer cache mode turned on as well? > > On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS" > wrote: > > Hi All - I have recently built an ARS 7.6.4 environment and when I > > change some code (active links or form definitions) I can't seem to > > make my Dev MidTier server to see the changes. I have to wait over an > > hour to see these changes. What do people have for the Cache > > settings? I am currently at > > > > Definition Change Check: 0 Seconds > > Perform Check: Yes > > Update Flashboard Definitions: 86400 seconds Resource Check: 86400 > > seconds Enabled Cache Persistence: Unchecked > > > > What should I change so I can actually see my changes within a timely > > manner? > > > > ARS 7.6.4 > > MidTier 7.6.4 > > IIS 7.5 > > Tomcat 6.0.20 > > Windows 2008 64 Bit > > > > > > > > Christie Pargeter > > Legacy Health > > IS - Programming > > SR Technical Analyst > > cparge...@lhs.org > > 1120 Building > > tel: 503-415-5149 > > > > __ > > _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 > www.wwrug.com ARSList: "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: MidTier 7.6.4 & Cache Setting
Christie, I'm on 7.5, so it might be different. I might have kept the original settings, which differ in that: Definition Change Check Interval: 3600 Also, Enabled Cache Persistence is checked The 7.5 doc says to put a value greater than 0 for the interval; so I wonder if the 0 in your setting just resorts to a default of 1 hour. David Durling University of Georgia From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Friday, June 03, 2011 10:47 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting ** I had tried flushing & syncing and neither seemed to work. But the Dev Cache mode did. But it is making me wonder what people have for their MidTier settings for Production on 7.6.4 versions. Thanks From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Frank Caruso Sent: Friday, June 03, 2011 6:48 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting ** There is also the Sync Cache button which would be much faster than doing a full cache flush. On Fri, Jun 3, 2011 at 8:53 AM, David Durling mailto:durl...@uga.edu>> wrote: Dev cache mode might be the thing. Otherwise, you could manually "Flush Cache" on the Cache Settings page in the Mid Tier Configuration Tool. David Durling University of Georgia -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, June 02, 2011 6:26 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: MidTier 7.6.4 & Cache Setting No, I did not. I just started that and rebooted the server. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of patchsk Sent: Thursday, June 02, 2011 3:17 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: MidTier 7.6.4 & Cache Setting Do you have the developer cache mode turned on as well? On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS" mailto:cparg...@lhs.org>> wrote: > Hi All - I have recently built an ARS 7.6.4 environment and when I > change some code (active links or form definitions) I can't seem to > make my Dev MidTier server to see the changes. I have to wait over an > hour to see these changes. What do people have for the Cache > settings? I am currently at > > Definition Change Check: 0 Seconds > Perform Check: Yes > Update Flashboard Definitions: 86400 seconds Resource Check: 86400 > seconds Enabled Cache Persistence: Unchecked > > What should I change so I can actually see my changes within a timely > manner? > > ARS 7.6.4 > MidTier 7.6.4 > IIS 7.5 > Tomcat 6.0.20 > Windows 2008 64 Bit > > > > Christie Pargeter > Legacy Health > IS - Programming > SR Technical Analyst > cparge...@lhs.org<mailto:cparge...@lhs.org> > 1120 Building > tel: 503-415-5149 > > __ > _ UNSUBSCRIBE or access ARSlist Archives > atwww.arslist.org<http://atwww.arslist.org> > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> attend wwrug11 www.wwrug.com<http://www.wwrug.com> ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> attend wwrug11 www.wwrug.com<http://www.wwrug.com> ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> attend wwrug11 www.wwrug.com<http://www.wwrug.com> ARSList: "Where the Answers Are" _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: MidTier 7.6.4 & Cache Setting
We have had problems in the past where flushing/syncing does not work completely In that case we had to shutdown Apache Tomcat and then manually clear the cache directory (%appdir%/midtier/cache). Good luck. -Patrick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: June 3, 2011 10:47 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting I had tried flushing & syncing and neither seemed to work. But the Dev Cache mode did. But it is making me wonder what people have for their MidTier settings for Production on 7.6.4 versions. Thanks From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Frank Caruso Sent: Friday, June 03, 2011 6:48 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting ** There is also the Sync Cache button which would be much faster than doing a full cache flush. On Fri, Jun 3, 2011 at 8:53 AM, David Durling wrote: Dev cache mode might be the thing. Otherwise, you could manually "Flush Cache" on the Cache Settings page in the Mid Tier Configuration Tool. David Durling University of Georgia -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, June 02, 2011 6:26 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting No, I did not. I just started that and rebooted the server. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: Thursday, June 02, 2011 3:17 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting Do you have the developer cache mode turned on as well? On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS" wrote: > Hi All - I have recently built an ARS 7.6.4 environment and when I > change some code (active links or form definitions) I can't seem to > make my Dev MidTier server to see the changes. I have to wait over an > hour to see these changes. What do people have for the Cache > settings? I am currently at > > Definition Change Check: 0 Seconds > Perform Check: Yes > Update Flashboard Definitions: 86400 seconds Resource Check: 86400 > seconds Enabled Cache Persistence: Unchecked > > What should I change so I can actually see my changes within a timely > manner? > > ARS 7.6.4 > MidTier 7.6.4 > IIS 7.5 > Tomcat 6.0.20 > Windows 2008 64 Bit > > > > Christie Pargeter > Legacy Health > IS - Programming > SR Technical Analyst > cparge...@lhs.org > 1120 Building > tel: 503-415-5149 > > __ > _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: MidTier 7.6.4 & Cache Setting
I had tried flushing & syncing and neither seemed to work. But the Dev
Cache mode did.
But it is making me wonder what people have for their MidTier settings
for Production on 7.6.4 versions.
Thanks
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Frank Caruso
Sent: Friday, June 03, 2011 6:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: MidTier 7.6.4 & Cache Setting
** There is also the Sync Cache button which would be much faster than
doing a full cache flush.
On Fri, Jun 3, 2011 at 8:53 AM, David Durling wrote:
Dev cache mode might be the thing. Otherwise, you could
manually "Flush Cache" on the Cache Settings page in the Mid Tier
Configuration Tool.
David Durling
University of Georgia
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS
Sent: Thursday, June 02, 2011 6:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: MidTier 7.6.4 & Cache Setting
No, I did not. I just started that and rebooted the server.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk
Sent: Thursday, June 02, 2011 3:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: MidTier 7.6.4 & Cache Setting
Do you have the developer cache mode turned on as well?
On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS"
wrote:
> Hi All - I have recently built an ARS 7.6.4 environment and
when I
> change some code (active links or form definitions) I can't
seem to
> make my Dev MidTier server to see the changes. I have to wait
over an
> hour to see these changes. What do people have for the Cache
> settings? I am currently at
>
> Definition Change Check: 0 Seconds
> Perform Check: Yes
> Update Flashboard Definitions: 86400 seconds Resource Check:
86400
> seconds Enabled Cache Persistence: Unchecked
>
> What should I change so I can actually see my changes within a
timely
> manner?
>
> ARS 7.6.4
> MidTier 7.6.4
> IIS 7.5
> Tomcat 6.0.20
> Windows 2008 64 Bit
>
>
>
> Christie Pargeter
> Legacy Health
> IS - Programming
> SR Technical Analyst
> cparge...@lhs.org
> 1120 Building
> tel: 503-415-5149
>
>
__
> _ UNSUBSCRIBE or access ARSlist Archives
atwww.arslist.org
> attend wwrug11www.wwrug.comARSList: "Where the Answers Are"
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend
wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: MidTier 7.6.4 & Cache Setting
There is also the Sync Cache button which would be much faster than doing a full cache flush. On Fri, Jun 3, 2011 at 8:53 AM, David Durling wrote: > Dev cache mode might be the thing. Otherwise, you could manually "Flush > Cache" on the Cache Settings page in the Mid Tier Configuration Tool. > > David Durling > University of Georgia > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS > Sent: Thursday, June 02, 2011 6:26 PM > To: arslist@ARSLIST.ORG > Subject: Re: MidTier 7.6.4 & Cache Setting > > No, I did not. I just started that and rebooted the server. > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of patchsk > Sent: Thursday, June 02, 2011 3:17 PM > To: arslist@ARSLIST.ORG > Subject: Re: MidTier 7.6.4 & Cache Setting > > Do you have the developer cache mode turned on as well? > > On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS" > wrote: > > Hi All - I have recently built an ARS 7.6.4 environment and when I > > change some code (active links or form definitions) I can't seem to > > make my Dev MidTier server to see the changes. I have to wait over an > > hour to see these changes. What do people have for the Cache > > settings? I am currently at > > > > Definition Change Check: 0 Seconds > > Perform Check: Yes > > Update Flashboard Definitions: 86400 seconds Resource Check: 86400 > > seconds Enabled Cache Persistence: Unchecked > > > > What should I change so I can actually see my changes within a timely > > manner? > > > > ARS 7.6.4 > > MidTier 7.6.4 > > IIS 7.5 > > Tomcat 6.0.20 > > Windows 2008 64 Bit > > > > > > > > Christie Pargeter > > Legacy Health > > IS - Programming > > SR Technical Analyst > > cparge...@lhs.org > > 1120 Building > > tel: 503-415-5149 > > > > __ > > _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 > www.wwrug.com ARSList: "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: MidTier 7.6.4 & Cache Setting
Dev cache mode might be the thing. Otherwise, you could manually "Flush Cache" on the Cache Settings page in the Mid Tier Configuration Tool. David Durling University of Georgia -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, June 02, 2011 6:26 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting No, I did not. I just started that and rebooted the server. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: Thursday, June 02, 2011 3:17 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting Do you have the developer cache mode turned on as well? On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS" wrote: > Hi All - I have recently built an ARS 7.6.4 environment and when I > change some code (active links or form definitions) I can't seem to > make my Dev MidTier server to see the changes. I have to wait over an > hour to see these changes. What do people have for the Cache > settings? I am currently at > > Definition Change Check: 0 Seconds > Perform Check: Yes > Update Flashboard Definitions: 86400 seconds Resource Check: 86400 > seconds Enabled Cache Persistence: Unchecked > > What should I change so I can actually see my changes within a timely > manner? > > ARS 7.6.4 > MidTier 7.6.4 > IIS 7.5 > Tomcat 6.0.20 > Windows 2008 64 Bit > > > > Christie Pargeter > Legacy Health > IS - Programming > SR Technical Analyst > cparge...@lhs.org > 1120 Building > tel: 503-415-5149 > > __ > _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: MidTier 7.6.4 & Cache Setting
No, I did not. I just started that and rebooted the server. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: Thursday, June 02, 2011 3:17 PM To: arslist@ARSLIST.ORG Subject: Re: MidTier 7.6.4 & Cache Setting Do you have the developer cache mode turned on as well? On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS" wrote: > Hi All - I have recently built an ARS 7.6.4 environment and when I > change some code (active links or form definitions) I can't seem to > make my Dev MidTier server to see the changes. I have to wait over an > hour to see these changes. What do people have for the Cache > settings? I am currently at > > Definition Change Check: 0 Seconds > Perform Check: Yes > Update Flashboard Definitions: 86400 seconds Resource Check: 86400 > seconds Enabled Cache Persistence: Unchecked > > What should I change so I can actually see my changes within a timely > manner? > > ARS 7.6.4 > MidTier 7.6.4 > IIS 7.5 > Tomcat 6.0.20 > Windows 2008 64 Bit > > > > Christie Pargeter > Legacy Health > IS - Programming > SR Technical Analyst > cparge...@lhs.org > 1120 Building > tel: 503-415-5149 > > __ > _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: MidTier 7.6.4 & Cache Setting
Do you have the developer cache mode turned on as well? On Jun 2, 5:12 pm, "Pargeter, Christie :CO IS" wrote: > Hi All - I have recently built an ARS 7.6.4 environment and when I > change some code (active links or form definitions) I can't seem to make > my Dev MidTier server to see the changes. I have to wait over an hour > to see these changes. What do people have for the Cache settings? I am > currently at > > Definition Change Check: 0 Seconds > Perform Check: Yes > Update Flashboard Definitions: 86400 seconds > Resource Check: 86400 seconds > Enabled Cache Persistence: Unchecked > > What should I change so I can actually see my changes within a timely > manner? > > ARS 7.6.4 > MidTier 7.6.4 > IIS 7.5 > Tomcat 6.0.20 > Windows 2008 64 Bit > > > > Christie Pargeter > Legacy Health > IS - Programming > SR Technical Analyst > cparge...@lhs.org > 1120 Building > tel: 503-415-5149 > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
MidTier 7.6.4 & Cache Setting
Hi All - I have recently built an ARS 7.6.4 environment and when I change some code (active links or form definitions) I can't seem to make my Dev MidTier server to see the changes. I have to wait over an hour to see these changes. What do people have for the Cache settings? I am currently at Definition Change Check: 0 Seconds Perform Check: Yes Update Flashboard Definitions: 86400 seconds Resource Check: 86400 seconds Enabled Cache Persistence: Unchecked What should I change so I can actually see my changes within a timely manner? ARS 7.6.4 MidTier 7.6.4 IIS 7.5 Tomcat 6.0.20 Windows 2008 64 Bit Christie Pargeter Legacy Health IS - Programming SR Technical Analyst cparge...@lhs.org 1120 Building tel: 503-415-5149 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
