Re: Modify All Nulls Description Field = Possible Bug?
Has anyone heard about a fix on this? Thanks Kyle Francois - BTT wrote: Hi All, This looks like bug number SW00264343. Regards Francois -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mohan Panchangmath Sent: 04 June 2007 10:23 PM To: arslist@ARSLIST.ORG Subject: Re: Modify All Nulls Description Field = Possible Bug? Hi Jase, We had a similar issue and looking closer at the log it was found that one activelink was setting the description field to null on Window Open action when Modify All operation was performed. Thanks, Mohan --- Jase Brandon [EMAIL PROTECTED] wrote: Hello All, Help Desk 7.0.02 When just discovered that when I perform a modify all operation on Case, I get ARERR [326] Required field cannot be reset to a NULL value : 24007 24007 is the Description Field. I logged Active Links/Filters and saw nothing in the log that would set the Description field to Null. Has anyone else had this problem? I already submitted this to support, but have heard nothing back from them. (surprise) Thanks in Advance, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games. http://sims.yahoo.com/ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- Kyle Whitley Systems Support Specialist Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Modify All Nulls Description Field = Possible Bug?
Hi All, This looks like bug number SW00264343. Regards Francois -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mohan Panchangmath Sent: 04 June 2007 10:23 PM To: arslist@ARSLIST.ORG Subject: Re: Modify All Nulls Description Field = Possible Bug? Hi Jase, We had a similar issue and looking closer at the log it was found that one activelink was setting the description field to null on Window Open action when Modify All operation was performed. Thanks, Mohan --- Jase Brandon [EMAIL PROTECTED] wrote: Hello All, Help Desk 7.0.02 When just discovered that when I perform a modify all operation on Case, I get ARERR [326] Required field cannot be reset to a NULL value : 24007 24007 is the Description Field. I logged Active Links/Filters and saw nothing in the log that would set the Description field to Null. Has anyone else had this problem? I already submitted this to support, but have heard nothing back from them. (surprise) Thanks in Advance, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games. http://sims.yahoo.com/ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Modify All Nulls Description Field = Possible Bug?
Hello All, Help Desk 7.0.02 When just discovered that when I perform a modify all operation on Case, I get ARERR [326] Required field cannot be reset to a NULL value : 24007 24007 is the Description Field. I logged Active Links/Filters and saw nothing in the log that would set the Description field to Null. Has anyone else had this problem? I already submitted this to support, but have heard nothing back from them. (surprise) Thanks in Advance, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Modify All Nulls Description Field = Possible Bug?
This is something new to version 7 when you do a modify all. I have not reported it since it has not caused me major problems so far. It may be a bug since when you do a, modify all, all of the fields are blanked out as expected. It seems as if the lastest version does not hold the data as before. -Original Message- From: Jase Brandon [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Mon, 4 Jun 2007 4:05 pm Subject: Modify All Nulls Description Field = Possible Bug? ** Hello All, Help Desk 7.0.02 When just discovered that when I perform a modify all operation on Case, I get ARERR [326] Required field cannot be reset to a NULL value : 24007 24007 is the Description Field. I logged Active Links/Filters and saw nothing in the log that would set the Description field to Null. Has anyone else had this problem? I already submitted this to support, but have heard nothing back from them. (surprise) Thanks in Advance, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. __20060125___This posting was submitted with HTML in it___ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Modify All Nulls Description Field = Possible Bug?
Hi Jase, We had a similar issue and looking closer at the log it was found that one activelink was setting the description field to null on Window Open action when Modify All operation was performed. Thanks, Mohan --- Jase Brandon [EMAIL PROTECTED] wrote: Hello All, Help Desk 7.0.02 When just discovered that when I perform a modify all operation on Case, I get ARERR [326] Required field cannot be reset to a NULL value : 24007 24007 is the Description Field. I logged Active Links/Filters and saw nothing in the log that would set the Description field to Null. Has anyone else had this problem? I already submitted this to support, but have heard nothing back from them. (surprise) Thanks in Advance, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games. http://sims.yahoo.com/ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
