Re: Monitoring Process like Arserver , Apache , Tomcat using Remedy
Amey, There is a flaw with monitoring Arserver processes from within the AR System. If the arserver process is not running, the system is off line. The escalation will not fire for the run process. Also you will not be able to login to the system to check if it is green or red. Dave From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Amey Bhosale Sent: Tuesday, July 20, 2010 2:50 PM To: arslist@ARSLIST.ORG Subject: Monitoring Process like Arserver , Apache , Tomcat using Remedy ** Hi All, I have requirement where i need to monitor the process like Arserver , Email Engine , Apache , Tomcat using Remedy. The plan is to have a form which will display a table with records like Arserver , Email Engine , Apache , Tomcat . So the table would have column like Component Name , Component Status.The Component Status is a radio button created on the form which will have value Running or Stopped. So when the process is Running the record will be displayed in green and if stopped then red. So do i need to use an Escalation where i will use a Run Process to run the grep command to check whether the process individually are running for Arserver , Email Engine , Apache , Tomcat The grep command does return a long string output e.g. ps -ef | grep ars would return 4 - 6 process running i.e. arserverd , armonitor etc. But then this long output how will store in Remedy and confirm the Component status to be set as Running or Stopped ? So can someone please suggest me as how should i approach with this requirement ? Regards, Amey Bhosale _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Monitoring Process like Arserver , Apache , Tomcat using Remedy
I have a command called "remstat" that I run: root> more remstat echo echo -- ServletExec - Remedy Mid-Tier -- echo ps -ef |grep newatlanta | grep servletexec echo echo -- AR Server Daemon -- echo ps -ef |grep arserverd | grep echo echo -- AR Monitor echo ps -ef |grep armonitor | grep echo echo -- AR Fork Daemon echo ps -ef |grep arforkd | grep echo echo -- AR Services --- echo ps -ef |grep arsvcdsp | grep echo echo -- AR Plugins echo ps -ef |grep arplugin | grep echo echo -- AR E-mail Engine -- echo ps -ef |grep AREmail | grep echo echo -- Oracle Processes -- echo ps -ef | grep pmon | grep oracle ps -ef | grep tnslsnr | grep oracle echo echo -- Check via arsignal - OK if nothing is returned arsignal -g echo It outputs something like this: root> remstat -- ServletExec - Remedy Mid-Tier -- root 2716 1 0 Jan 18 ? 224:25 /usr/java/bin/java -Djava.naming.factory.initial=com.newatlanta.servletexec.Ini -- AR Server Daemon -- root 2405 2404 0 Jan 18 ? 833:46 ./arserverd -s -i /usr/ar -l /etc/arsystem/ -- AR Monitor root 2404 1 0 Jan 18 ? 0:00 ./armonitor -s -c /etc/arsystem//armonitor.conf -- AR Fork Daemon root 2674 2405 0 Jan 18 ? 14:16 ./arforkd -s -l /usr/ar/db/arfork.log -- AR Services - root 2693 2404 0 Jan 18 ? 3:27 ./arsvcdsp -s -d /usr/ar -- AR Plugins root 2694 2404 0 Jan 18 ? 124:23 ./arplugin -s -i /usr/ar -- AR E-mail Engine -- root 2747 2404 0 Jan 18 ?3904:25 /usr/java/bin/java -Djava.library.path=/usr/ar/AREmail/ -cp /usr/ar/AREm -- Oracle Processes -- oracle 2338 1 0 Jan 18 ? 232:25 ora_pmon_REMEDY oracle 2334 1 0 Jan 18 ? 37:45 /oracle/app/oracle/product/10.2.0/bin/tnslsnr LISTENER -inherit -- Check via arsignal - OK if nothing is returned HTH, Kelvin From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Amey Bhosale Sent: Tuesday, July 20, 2010 2:50 PM To: arslist@ARSLIST.ORG Subject: Monitoring Process like Arserver , Apache , Tomcat using Remedy ** Hi All, I have requirement where i need to monitor the process like Arserver , Email Engine , Apache , Tomcat using Remedy. The plan is to have a form which will display a table with records like Arserver , Email Engine , Apache , Tomcat . So the table would have column like Component Name , Component Status.The Component Status is a radio button created on the form which will have value Running or Stopped. So when the process is Running the record will be displayed in green and if stopped then red. So do i need to use an Escalation where i will use a Run Process to run the grep command to check whether the process individually are running for Arserver , Email Engine , Apache , Tomcat The grep command does return a long string output e.g. ps -ef | grep ars would return 4 - 6 process running i.e. arserverd , armonitor etc. But then this long output how will store in Remedy and confirm the Component status to be set as Running or Stopped ? So can someone please suggest me as how should i approach with this requirement ? Regards, Amey Bhosale _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Monitoring Process like Arserver , Apache , Tomcat using Remedy
I like WhatsUp. http://www.whatsupgold.com/ On Jul 21, 1:15 am, Tristan Roppel wrote: > Hi, > > For this purpose you can use the open source software "Nagios" ! > > Thanks > > Tristan > > ___ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Monitoring Process like Arserver , Apache , Tomcat using Remedy
Hi, For this purpose you can use the open source software "Nagios" ! Thanks Tristan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Monitoring Process like Arserver , Apache , Tomcat using Remedy
We do have an third party software which send in a SMS and an Email in case the services of arserver and Email engine is not working.. Same is work for SLA's also.. Using remedy for this is not a good idea as it will only show you the status of Email engine,armonitor.SLA engine and not the arserver(if it is not working). Better use a script or a third party tool for this available in the market, even microsoft has couple of them Regards Rajesh -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of SUBSCRIBE arslist Sathish Sent: Wednesday, July 21, 2010 10:06 AM To: arslist@ARSLIST.ORG Subject: Re: Monitoring Process like Arserver , Apache , Tomcat using Remedy You can create a a script to run in cron which checks the remedy process, memory, oubound email delay/count etc.,. We had created something similar to track and called the paging system directly from commandline to send pager to the Remedy support team to take necessary action... ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Monitoring Process like Arserver , Apache , Tomcat using Remedy
You can create a a script to run in cron which checks the remedy process, memory, oubound email delay/count etc.,. We had created something similar to track and called the paging system directly from commandline to send pager to the Remedy support team to take necessary action... ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Monitoring Process like Arserver , Apache , Tomcat using Remedy
You need an external product or script local to server. Application cannot monitor it self as LJ eluded to. We use ITM (IBM tivoli monitoring). Sincerely, D.Dussie On Jul 20, 2010, at 4:10 PM, LJ LongWing wrote: > ** > Amey, > > One question….if ARServer is not running, how will an escalation fire off to > check to see if it’s running? > > > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Amey Bhosale > Sent: Tuesday, July 20, 2010 12:50 PM > To: arslist@ARSLIST.ORG > Subject: Monitoring Process like Arserver , Apache , Tomcat using Remedy > > > > ** > > Hi All, > > > > I have requirement where i need to monitor the process like Arserver , Email > Engine , Apache , Tomcat using Remedy. > > > > The plan is to have a form which will display a table with records like > Arserver , Email Engine , Apache , Tomcat . > > > > So the table would have column like Component Name , Component Status.The > Component Status is a radio button created on the form which will have value > Running or Stopped. > > > > So when the process is Running the record will be displayed in green and if > stopped then red. > > > > So do i need to use an Escalation where i will use a Run Process to run the > grep command to check whether the process individually are running for > Arserver , Email Engine , Apache , Tomcat > > > > > > The grep command does return a long string output e.g. ps -ef | grep ars > would return 4 - 6 process running i.e. arserverd , armonitor etc. > > > > But then this long output how will store in Remedy and confirm the Component > status to be set as Running or Stopped ? > > > > So can someone please suggest me as how should i approach with this > requirement ? > > > > Regards, > > > > Amey Bhosale > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Monitoring Process like Arserver , Apache , Tomcat using Remedy
Amey, One question..if ARServer is not running, how will an escalation fire off to check to see if it's running? From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Amey Bhosale Sent: Tuesday, July 20, 2010 12:50 PM To: arslist@ARSLIST.ORG Subject: Monitoring Process like Arserver , Apache , Tomcat using Remedy ** Hi All, I have requirement where i need to monitor the process like Arserver , Email Engine , Apache , Tomcat using Remedy. The plan is to have a form which will display a table with records like Arserver , Email Engine , Apache , Tomcat . So the table would have column like Component Name , Component Status.The Component Status is a radio button created on the form which will have value Running or Stopped. So when the process is Running the record will be displayed in green and if stopped then red. So do i need to use an Escalation where i will use a Run Process to run the grep command to check whether the process individually are running for Arserver , Email Engine , Apache , Tomcat The grep command does return a long string output e.g. ps -ef | grep ars would return 4 - 6 process running i.e. arserverd , armonitor etc. But then this long output how will store in Remedy and confirm the Component status to be set as Running or Stopped ? So can someone please suggest me as how should i approach with this requirement ? Regards, Amey Bhosale _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Monitoring Process like Arserver , Apache , Tomcat using Remedy
Hi All, I have requirement where i need to monitor the process like Arserver , Email Engine , Apache , Tomcat using Remedy. The plan is to have a form which will display a table with records like Arserver , Email Engine , Apache , Tomcat . So the table would have column like Component Name , Component Status.The Component Status is a radio button created on the form which will have value Running or Stopped. So when the process is Running the record will be displayed in green and if stopped then red. So do i need to use an Escalation where i will use a Run Process to run the grep command to check whether the process individually are running for Arserver , Email Engine , Apache , Tomcat The grep command does return a long string output e.g. ps -ef | grep ars would return 4 - 6 process running i.e. arserverd , armonitor etc. But then this long output how will store in Remedy and confirm the Component status to be set as Running or Stopped ? So can someone please suggest me as how should i approach with this requirement ? Regards, Amey Bhosale ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
