Price and duration for Remedy RSP and RAC certification?
Hi, Please share if someone has an idea about the Total cost and Total duration required to do Remedy RAC and RSP certification. Also suggest what is basic knowledge required to attend these trainings. Regards, Tarun Sharma This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Price and duration for Remedy RSP and RAC certification?
Tarun, Total cost and time you can best calculate yourself, I guess. The needed training courses are on the website together with their prices deduct: discounts (if applicable), for you the special Capgemini 'BMC Partner' discount add: travel, expenses on hotels + dinner etc I suggest it is best to not go in there blank and follow all training in one month's time but first do like Admin 1 and 2, then get some real-life experience, then go back in the classroom for #3, after some more months of experience do Performance Tuning Troubleshooting, etc. I guess it will be realistic to have the RAC about one year after you've started working with AR System, provided that you are actually working and developing with the system in the mean time. Basic knowledge required: just general IT education; there is no pre-req for special Windows or Unix training. I took two courses every year, which also made the total expense on the training acceptable for my employer. Please bear in mind that RAC does not learn you ANYTHING about ITSM applications or Atrium CMDB; you have to take additional courses for that and/or find out for yourself... If you have any questions, please feel free to ask. -- Met vriendelijke groet / Kind regards Michiel Beijen Remedy Approved Consultant... __ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On 8/27/07, Sharma, Tarun [EMAIL PROTECTED] wrote: ** Hi, Please share if someone has an idea about the Total cost and Total duration required to do Remedy RAC and RSP certification. Also suggest what is basic knowledge required to attend these trainings. Regards, Tarun Sharma This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Price and duration for Remedy RSP and RAC certification?
Below is a link to the RSP page on Remedy's website. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Monday, August 27, 2007 6:48 AM To: arslist@ARSLIST.ORG Subject: Re: Price and duration for Remedy RSP and RAC certification? ** Tarun, Total cost and time you can best calculate yourself, I guess. The needed training courses are on the website together with their prices deduct: discounts (if applicable), for you the special Capgemini 'BMC Partner' discount add: travel, expenses on hotels + dinner etc I suggest it is best to not go in there blank and follow all training in one month's time but first do like Admin 1 and 2, then get some real-life experience, then go back in the classroom for #3, after some more months of experience do Performance Tuning Troubleshooting, etc. I guess it will be realistic to have the RAC about one year after you've started working with AR System, provided that you are actually working and developing with the system in the mean time. Basic knowledge required: just general IT education; there is no pre-req for special Windows or Unix training. I took two courses every year, which also made the total expense on the training acceptable for my employer. Please bear in mind that RAC does not learn you ANYTHING about ITSM applications or Atrium CMDB; you have to take additional courses for that and/or find out for yourself... If you have any questions, please feel free to ask. -- Met vriendelijke groet / Kind regards Michiel Beijen Remedy Approved Consultant... __ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl http://bsm.mansolutions.nl On 8/27/07, Sharma, Tarun [EMAIL PROTECTED] wrote: ** Hi, Please share if someone has an idea about the Total cost and Total duration required to do Remedy RAC and RSP certification. Also suggest what is basic knowledge required to attend these trainings. Regards, Tarun Sharma This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Price and duration for Remedy RSP and RAC certification?
Let me try this again... Below is a link to the RSP page on Remedy's website. If the link doesn't work, check to make sure that it is all on one line; you may need to copy/paste both lines. It ends with '.html' http://www.bmc.com/education/servicemgmt/Roadmaps/Remedy_Skilled_Profess ional.html The RAC page is not public, and I'm not a partner, so I cannot give you any details on it. For the RSP, you can purchase everything as a bundle, I believe, and save money. The link above will show you the required classes. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -Original Message- From: Opela, Gary L Contr OC-ALC/ITMA Sent: Monday, August 27, 2007 7:17 AM To: 'arslist@ARSLIST.ORG' Subject: RE: Price and duration for Remedy RSP and RAC certification? Below is a link to the RSP page on Remedy's website. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Monday, August 27, 2007 6:48 AM To: arslist@ARSLIST.ORG Subject: Re: Price and duration for Remedy RSP and RAC certification? ** Tarun, Total cost and time you can best calculate yourself, I guess. The needed training courses are on the website together with their prices deduct: discounts (if applicable), for you the special Capgemini 'BMC Partner' discount add: travel, expenses on hotels + dinner etc I suggest it is best to not go in there blank and follow all training in one month's time but first do like Admin 1 and 2, then get some real-life experience, then go back in the classroom for #3, after some more months of experience do Performance Tuning Troubleshooting, etc. I guess it will be realistic to have the RAC about one year after you've started working with AR System, provided that you are actually working and developing with the system in the mean time. Basic knowledge required: just general IT education; there is no pre-req for special Windows or Unix training. I took two courses every year, which also made the total expense on the training acceptable for my employer. Please bear in mind that RAC does not learn you ANYTHING about ITSM applications or Atrium CMDB; you have to take additional courses for that and/or find out for yourself... If you have any questions, please feel free to ask. -- Met vriendelijke groet / Kind regards Michiel Beijen Remedy Approved Consultant... __ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl http://bsm.mansolutions.nl On 8/27/07, Sharma, Tarun [EMAIL PROTECTED] wrote: ** Hi, Please share if someone has an idea about the Total cost and Total duration required to do Remedy RAC and RSP certification. Also suggest what is basic knowledge required to attend these trainings. Regards, Tarun Sharma This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Price and duration for Remedy RSP and RAC certification?
Here are the costs for mine. Admin 1 - 6.x, 1 day (web), 500 Admin 2 - 6.x, 5 days, 2500 What's New 7.x, 1 day (web), 600 Admin 3 - 7.x, 5 days, 3000 Performance Tuning 6.x, 2 days, 1200 RADD 6.x, 3 days, 1800 RSP 6.x, 4 days, 2400 Total class cost: 12,000 Total class time: 19 days Stephen Remedy Administrator/Developer From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sharma, Tarun Sent: Monday, August 27, 2007 5:27 AM To: arslist@ARSLIST.ORG Subject: Price and duration for Remedy RSP and RAC certification? Hi, Please share if someone has an idea about the Total cost and Total duration required to do Remedy RAC and RSP certification. Also suggest what is basic knowledge required to attend these trainings. Regards, Tarun Sharma This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Price and duration for Remedy RSP and RAC certification?
Tarun, The duration is for the version that you are trained on. (With an upgraded path from version to version by taking another class.) Given that BMC is cranking out a new version a year (or about that fast) and that they only support Current +2(previous current versions) That means that for a version N training you can expect about a three year cycle before it is of no interest to most of the customer base. (And some customers will want N+1 trained people the day after the software is shipped too.) So one to three years is a good estimate if you take no further training. But if you plan on one class a year, then you can keep up with the version release and stay current from then on. Cost will very quite a bit, so call up the trainers and see if you can strike a deal. Note that some partners offer some of the classes for RSP certification, but I do not know of any who offer all of the classes. As far as knowledge requirements I was once lead to believe that there is an internal must pass ratio for the classes and the certifications. So to some extent, the real limit is based on the other people that you are in the class with. If you know more about ARS than them, then you likely will be certified. If you have even the most basic programming skills then ARS is forgiving enough, and easy enough to pickup. ( Do you understand a If..Then.. Else construct? [Note:Very similar to the previous sentence in this paragraph, or the one coming up next too. :] If so then you know all of the basics for the Admin 2, and maybe Admin 3 class IMHO.) However, putting that idea aside for the moment If your a quick learner, and have some very basic programming experience, then I would expect that you could walk in to the first class without ever having seen ARS, then sit through all of the classes (back to back if you can get them scheduled that way) and likely pass the RSP test at the end. ( I think a 70 was a passing grade, but I suspect that some have passed with much less than that from time to time.) However if your motivation is to really understand what your doing, then I would think that what Michiel suggested is a better approach to the process than a boot camp approach to the certification. There are very few classes that even come close to teaching you like real world experience can. I would focus on building from scratch, and then trying to figure out what someone else built from scratch. When you master those skills, then there is nothing you can not do within the boundary of this system. HTH. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On 8/27/07, Sharma, Tarun [EMAIL PROTECTED] wrote: ** Hi, Please share if someone has an idea about the Total cost and Total duration required to do Remedy RAC and RSP certification. Also suggest what is basic knowledge required to attend these trainings. Regards, Tarun Sharma ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
