Re: AREmial using MAPI protocol
Whenever I've received this error, it's generally due to a change of password on the service account used for the Email Engine. The easiest way to verify everything is working is to simply log into the server using the Outlook domain/username service account and then start up Outlook. If you have defined the profile correctly under that login and you can open Outlook and send/receive mail in Outlook using that profile, the Email Engine shouldn’t have any problem connecting to MAPI while the Email Engine service is running under that account. Considering you are using Server 2008 and Jordan mentioned "MAPI over HTTPS", this may or may not help you. Craig Carter Information Technology Manager, RSP -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Sunday, September 06, 2009 8:13 PM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol I may be misunderstanding things here but I have a question... What version of Outlook do you have installed on the server where you installed the AREmail Engine? Also I found this in Microsoft's info: Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 Starting with Exchange 2007, neither the Messaging API (MAPI) client libraries nor CDO 1.2.1 are provided as a part of the base product installation. As a result, there is functionality missing that many applications depend on. Microsoft Exchange MAPI and CDO 1.2.1 provide access to these APIs http://www.microsoft.com/downloads/details.aspx?FamilyID=E17E7F31-079A-43A9-BFF2-0A110307611E&displaylang=en Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jordan, Franklin Sent: Friday, September 04, 2009 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol Ken, Here is a list of configuration changes; 1. Modified service account to admin privs 2. Added outlook domain\username and password to AREmail engine services 3. Modified service account to local admin group 4. Added Entrust Cer w/ JAVA keytool to local service account 5. Reinstalled AREmail Email engine -Original Message- From: klapie...@sc.rr.com [mailto:klapie...@sc.rr.com] Sent: Friday, August 28, 2009 9:37 AM To: Jordan, Franklin Subject: Re: AREmial using MAPI protocol Hello Franklin, We got the same exact error yesterday configuring MAPI on Windows 2008 server. We have a BMC ticket open for it. If you hear anything on the issue let us know and vice versus. Thanks, Ken LaPierre SR. BMC Remedy Consultant DOJ/JMD "Jordan wrote: > I am have made successful connection to AR Server, but receiving the > following error msg in the STDERR file. I am using MAPI over HTTPS. > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:55:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:55:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect
Re: AREmial using MAPI protocol
I may be misunderstanding things here but I have a question... What version of Outlook do you have installed on the server where you installed the AREmail Engine? Also I found this in Microsoft's info: Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 Starting with Exchange 2007, neither the Messaging API (MAPI) client libraries nor CDO 1.2.1 are provided as a part of the base product installation. As a result, there is functionality missing that many applications depend on. Microsoft Exchange MAPI and CDO 1.2.1 provide access to these APIs http://www.microsoft.com/downloads/details.aspx?FamilyID=E17E7F31-079A-43A9-BFF2-0A110307611E&displaylang=en Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jordan, Franklin Sent: Friday, September 04, 2009 10:51 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol Ken, Here is a list of configuration changes; 1. Modified service account to admin privs 2. Added outlook domain\username and password to AREmail engine services 3. Modified service account to local admin group 4. Added Entrust Cer w/ JAVA keytool to local service account 5. Reinstalled AREmail Email engine -Original Message- From: klapie...@sc.rr.com [mailto:klapie...@sc.rr.com] Sent: Friday, August 28, 2009 9:37 AM To: Jordan, Franklin Subject: Re: AREmial using MAPI protocol Hello Franklin, We got the same exact error yesterday configuring MAPI on Windows 2008 server. We have a BMC ticket open for it. If you hear anything on the issue let us know and vice versus. Thanks, Ken LaPierre SR. BMC Remedy Consultant DOJ/JMD "Jordan wrote: > I am have made successful connection to AR Server, but receiving the > following error msg in the STDERR file. I am using MAPI over HTTPS. > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:55:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:55:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) > > Franklin A. Jordan, > Energy Enterprise Solutions, LLC C-048/GTN > Phone: 301-903-8502 > Fax: 301-903-9885 > Mobile: 240-350-4181 > Email: franklin.jor...@hq.doe.gov
Re: AREmial using MAPI protocol
Ken, Here is a list of configuration changes; 1. Modified service account to admin privs 2. Added outlook domain\username and password to AREmail engine services 3. Modified service account to local admin group 4. Added Entrust Cer w/ JAVA keytool to local service account 5. Reinstalled AREmail Email engine -Original Message- From: klapie...@sc.rr.com [mailto:klapie...@sc.rr.com] Sent: Friday, August 28, 2009 9:37 AM To: Jordan, Franklin Subject: Re: AREmial using MAPI protocol Hello Franklin, We got the same exact error yesterday configuring MAPI on Windows 2008 server. We have a BMC ticket open for it. If you hear anything on the issue let us know and vice versus. Thanks, Ken LaPierre SR. BMC Remedy Consultant DOJ/JMD "Jordan wrote: > I am have made successful connection to AR Server, but receiving the > following error msg in the STDERR file. I am using MAPI over HTTPS. > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:55:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:55:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:59:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Aug 28, 2009 8:59:15 AM > com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) Au
Re: AREmial using MAPI protocol
I have never experienced this in any of the versions. We have a lot of problems with the 7.5 Email Engine but that is not one of them. On Fri, Aug 28, 2009 at 8:23 AM, Mac Rhoades wrote: > While we are on this subject. Is it a known issue that when you have to > restart the email service in windows, that you have to re-enter the password > for the Logon account under the email service Properties. Or is it just my > cross to bear? > > Mac Rhoades > Sr. Programmer/Analyst - Specialized Systems > eBusiness Quality Assurance > Rockwell Collins > > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Jordan, Franklin > Sent: Friday, August 28, 2009 11:12 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > James > >The service is not auto started but manual. I am able to start the > service with the domain account but the domain account does not have > privileges to change the properties of the BMC AREmail engine service. The > domain account only have users privileges. > > Thanks > Frank > > > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of jham36 > Sent: Friday, August 28, 2009 10:55 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > The email engine service needs to be running with an account that has > rights to the mailbox. Go to Services on the machine running the > email engine and see how the email engine is starting. The user > account that is used to start the emai lengine must have rights to the > email account you are using. > > James > > On Aug 28, 10:36 am, "Jordan, Franklin" > wrote: > > Hey Jason, > > > > Yes Outlook client is installed on the Email engine server. What > is OL ? The email account has log in rights to the MS Exchange mailbox. > > > > -Original Message- > > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Jason Miller > > Sent: Friday, August 28, 2009 10:34 AM > > To: arsl...@arslist.org > > Subject: Re: AREmial using MAPI protocol > > > > Is Outlook installed on the Email Engine server? The Email Engine > > needs OL in order to use MAPI. > > > > If OL is installed, is the Email Engine service running as the user > > with rights to the Exchange mailbox? > > > > Jason > > > > On 8/28/09, Jordan, Franklin wrote: > > > I am have made successful connection to AR Server, but receiving the > > > following error msg in the STDERR file. I am using MAPI over HTTPS. > > > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > >at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > >at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > >at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > >at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > >at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > >at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > > >at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > >at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > >at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > >at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > >at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > >at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > >at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > >at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > >at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > &g
Re: AREmial using MAPI protocol
OH, I just thought of this too. Has the domain user that the service is running as logged into the server and configured the Mail Profile? If the service is running as domain\emailuser but domain\user1 starts the service, Windows is still going to use domain\emailuser's Mail profile. If it has never been setup as that user logged in the profile settings will not be setup. I would think the error should be something more like the profile cannot be found instead of unable to login but you never know. Jason On Fri, Aug 28, 2009 at 8:36 AM, Jordan, Franklin < franklin.jor...@hq.doe.gov> wrote: > Tried both power and administrator - did not work - unable to login to MAPI > > Thanks > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of strauss > Sent: Friday, August 28, 2009 11:18 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > You will probably have to give that domain user account for the aremail > service local group membership in Power Users or Administrators. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Jordan, Franklin > Sent: Friday, August 28, 2009 10:12 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > James > >The service is not auto started but manual. I am able to start the > service with the domain account but the domain account does not have > privileges to change the properties of the BMC AREmail engine service. The > domain account only have users privileges. > > Thanks > Frank > > > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of jham36 > Sent: Friday, August 28, 2009 10:55 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > The email engine service needs to be running with an account that has > rights to the mailbox. Go to Services on the machine running the > email engine and see how the email engine is starting. The user > account that is used to start the emai lengine must have rights to the > email account you are using. > > James > > On Aug 28, 10:36 am, "Jordan, Franklin" > wrote: > > Hey Jason, > > > > Yes Outlook client is installed on the Email engine server. What > is OL ? The email account has log in rights to the MS Exchange mailbox. > > > > -----Original Message- > > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Jason Miller > > Sent: Friday, August 28, 2009 10:34 AM > > To: arsl...@arslist.org > > Subject: Re: AREmial using MAPI protocol > > > > Is Outlook installed on the Email Engine server? The Email Engine > > needs OL in order to use MAPI. > > > > If OL is installed, is the Email Engine service running as the user > > with rights to the Exchange mailbox? > > > > Jason > > > > On 8/28/09, Jordan, Franklin wrote: > > > I am have made successful connection to AR Server, but receiving the > > > following error msg in the STDERR file. I am using MAPI over HTTPS. > > > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > >at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > >at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > >at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > >at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > >at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > >at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > > >at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > >at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > >at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > >at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > >at > > > &g
Re: AREmial using MAPI protocol
If you specify in the service's setting which domain account to run as it shouldn't matter who is starting the service or if it is auto/manually started. The credentials are stored with the service (this may not be technically true but is from a user's perception). When the service is setup to run a user other than a default local service account it will prompt you for that account's password once and keep it. When the service is started it will run as that user now no matter who is starting it. For example the service is configured to run as domain\emailuser and if domain\user1 or servername\user2 start the service it will run as domain\emailuser. It may also be worth going in to the service and re-selecting the domain user. It will authenticate and will rule out the account being locked or the password being changed. Jason On Fri, Aug 28, 2009 at 8:36 AM, Jordan, Franklin < franklin.jor...@hq.doe.gov> wrote: > Tried both power and administrator - did not work - unable to login to MAPI > > Thanks > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of strauss > Sent: Friday, August 28, 2009 11:18 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > You will probably have to give that domain user account for the aremail > service local group membership in Power Users or Administrators. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Jordan, Franklin > Sent: Friday, August 28, 2009 10:12 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > James > >The service is not auto started but manual. I am able to start the > service with the domain account but the domain account does not have > privileges to change the properties of the BMC AREmail engine service. The > domain account only have users privileges. > > Thanks > Frank > > > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of jham36 > Sent: Friday, August 28, 2009 10:55 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > The email engine service needs to be running with an account that has > rights to the mailbox. Go to Services on the machine running the > email engine and see how the email engine is starting. The user > account that is used to start the emai lengine must have rights to the > email account you are using. > > James > > On Aug 28, 10:36 am, "Jordan, Franklin" > wrote: > > Hey Jason, > > > > Yes Outlook client is installed on the Email engine server. What > is OL ? The email account has log in rights to the MS Exchange mailbox. > > > > -Original Message- > > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Jason Miller > > Sent: Friday, August 28, 2009 10:34 AM > > To: arsl...@arslist.org > > Subject: Re: AREmial using MAPI protocol > > > > Is Outlook installed on the Email Engine server? The Email Engine > > needs OL in order to use MAPI. > > > > If OL is installed, is the Email Engine service running as the user > > with rights to the Exchange mailbox? > > > > Jason > > > > On 8/28/09, Jordan, Franklin wrote: > > > I am have made successful connection to AR Server, but receiving the > > > following error msg in the STDERR file. I am using MAPI over HTTPS. > > > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to > MAPI > > >at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > >at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > >at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > >at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > >at > > > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > >at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > > >at java.lang.Thread.run(Unknown Source) > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > >
Re: AREmial using MAPI protocol
Tried both power and administrator - did not work - unable to login to MAPI Thanks -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of strauss Sent: Friday, August 28, 2009 11:18 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol You will probably have to give that domain user account for the aremail service local group membership in Power Users or Administrators. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jordan, Franklin Sent: Friday, August 28, 2009 10:12 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol James The service is not auto started but manual. I am able to start the service with the domain account but the domain account does not have privileges to change the properties of the BMC AREmail engine service. The domain account only have users privileges. Thanks Frank -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of jham36 Sent: Friday, August 28, 2009 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol The email engine service needs to be running with an account that has rights to the mailbox. Go to Services on the machine running the email engine and see how the email engine is starting. The user account that is used to start the emai lengine must have rights to the email account you are using. James On Aug 28, 10:36 am, "Jordan, Franklin" wrote: > Hey Jason, > > Yes Outlook client is installed on the Email engine server. What is > OL ? The email account has log in rights to the MS Exchange mailbox. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Jason Miller > Sent: Friday, August 28, 2009 10:34 AM > To: arsl...@arslist.org > Subject: Re: AREmial using MAPI protocol > > Is Outlook installed on the Email Engine server? The Email Engine > needs OL in order to use MAPI. > > If OL is installed, is the Email Engine service running as the user > with rights to the Exchange mailbox? > > Jason > > On 8/28/09, Jordan, Franklin wrote: > > I am have made successful connection to AR Server, but receiving the > > following error msg in the STDERR file. I am using MAPI over HTTPS. > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > >
Re: AREmial using MAPI protocol
While we are on this subject. Is it a known issue that when you have to restart the email service in windows, that you have to re-enter the password for the Logon account under the email service Properties. Or is it just my cross to bear? Mac Rhoades Sr. Programmer/Analyst - Specialized Systems eBusiness Quality Assurance Rockwell Collins -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jordan, Franklin Sent: Friday, August 28, 2009 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol James The service is not auto started but manual. I am able to start the service with the domain account but the domain account does not have privileges to change the properties of the BMC AREmail engine service. The domain account only have users privileges. Thanks Frank -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of jham36 Sent: Friday, August 28, 2009 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol The email engine service needs to be running with an account that has rights to the mailbox. Go to Services on the machine running the email engine and see how the email engine is starting. The user account that is used to start the emai lengine must have rights to the email account you are using. James On Aug 28, 10:36 am, "Jordan, Franklin" wrote: > Hey Jason, > > Yes Outlook client is installed on the Email engine server. What is > OL ? The email account has log in rights to the MS Exchange mailbox. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Jason Miller > Sent: Friday, August 28, 2009 10:34 AM > To: arsl...@arslist.org > Subject: Re: AREmial using MAPI protocol > > Is Outlook installed on the Email Engine server? The Email Engine > needs OL in order to use MAPI. > > If OL is installed, is the Email Engine service running as the user > with rights to the Exchange mailbox? > > Jason > > On 8/28/09, Jordan, Franklin wrote: > > I am have made successful connection to AR Server, but receiving the > > following error msg in the STDERR file. I am using MAPI over HTTPS. > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: M
Re: AREmial using MAPI protocol
You will probably have to give that domain user account for the aremail service local group membership in Power Users or Administrators. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jordan, Franklin Sent: Friday, August 28, 2009 10:12 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol James The service is not auto started but manual. I am able to start the service with the domain account but the domain account does not have privileges to change the properties of the BMC AREmail engine service. The domain account only have users privileges. Thanks Frank -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of jham36 Sent: Friday, August 28, 2009 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol The email engine service needs to be running with an account that has rights to the mailbox. Go to Services on the machine running the email engine and see how the email engine is starting. The user account that is used to start the emai lengine must have rights to the email account you are using. James On Aug 28, 10:36 am, "Jordan, Franklin" wrote: > Hey Jason, > > Yes Outlook client is installed on the Email engine server. What is > OL ? The email account has log in rights to the MS Exchange mailbox. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Jason Miller > Sent: Friday, August 28, 2009 10:34 AM > To: arsl...@arslist.org > Subject: Re: AREmial using MAPI protocol > > Is Outlook installed on the Email Engine server? The Email Engine > needs OL in order to use MAPI. > > If OL is installed, is the Email Engine service running as the user > with rights to the Exchange mailbox? > > Jason > > On 8/28/09, Jordan, Franklin wrote: > > I am have made successful connection to AR Server, but receiving the > > following error msg in the STDERR file. I am using MAPI over HTTPS. > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed
Re: AREmial using MAPI protocol
James The service is not auto started but manual. I am able to start the service with the domain account but the domain account does not have privileges to change the properties of the BMC AREmail engine service. The domain account only have users privileges. Thanks Frank -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of jham36 Sent: Friday, August 28, 2009 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol The email engine service needs to be running with an account that has rights to the mailbox. Go to Services on the machine running the email engine and see how the email engine is starting. The user account that is used to start the emai lengine must have rights to the email account you are using. James On Aug 28, 10:36 am, "Jordan, Franklin" wrote: > Hey Jason, > > Yes Outlook client is installed on the Email engine server. What is > OL ? The email account has log in rights to the MS Exchange mailbox. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Jason Miller > Sent: Friday, August 28, 2009 10:34 AM > To: arsl...@arslist.org > Subject: Re: AREmial using MAPI protocol > > Is Outlook installed on the Email Engine server? The Email Engine > needs OL in order to use MAPI. > > If OL is installed, is the Email Engine service running as the user > with rights to the Exchange mailbox? > > Jason > > On 8/28/09, Jordan, Franklin wrote: > > I am have made successful connection to AR Server, but receiving the > > following error msg in the STDERR file. I am using MAPI over HTTPS. > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.em
Re: AREmial using MAPI protocol
The email engine service needs to be running with an account that has rights to the mailbox. Go to Services on the machine running the email engine and see how the email engine is starting. The user account that is used to start the emai lengine must have rights to the email account you are using. James On Aug 28, 10:36 am, "Jordan, Franklin" wrote: > Hey Jason, > > Yes Outlook client is installed on the Email engine server. What is > OL ? The email account has log in rights to the MS Exchange mailbox. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Jason Miller > Sent: Friday, August 28, 2009 10:34 AM > To: arsl...@arslist.org > Subject: Re: AREmial using MAPI protocol > > Is Outlook installed on the Email Engine server? The Email Engine > needs OL in order to use MAPI. > > If OL is installed, is the Email Engine service running as the user > with rights to the Exchange mailbox? > > Jason > > On 8/28/09, Jordan, Franklin wrote: > > I am have made successful connection to AR Server, but receiving the > > following error msg in the STDERR file. I am using MAPI over HTTPS. > > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > > at > > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > > at java.lang.Thread.run(Unknown Source) > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > > at com.bmc.mail.mapi.MAPIStore.connec
Re: AREmial using MAPI protocol
Sorry about that, OL = Outlook. Does the Mail Profile name match what is entered in the AR System Email Configuration record? On 8/28/09, Jordan, Franklin wrote: > Hey Jason, > > Yes Outlook client is installed on the Email engine server. What is OL ? > The email account has log in rights to the MS Exchange mailbox. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Jason Miller > Sent: Friday, August 28, 2009 10:34 AM > To: arslist@ARSLIST.ORG > Subject: Re: AREmial using MAPI protocol > > Is Outlook installed on the Email Engine server? The Email Engine > needs OL in order to use MAPI. > > If OL is installed, is the Email Engine service running as the user > with rights to the Exchange mailbox? > > Jason > > On 8/28/09, Jordan, Franklin wrote: >> I am have made successful connection to AR Server, but receiving the >> following error msg in the STDERR file. I am using MAPI over HTTPS. >> >> Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore >> SEVERE: MAPILogonEx Failed - Unable to login to MAPI >> javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to >> MAPI >> at com.bmc.mail.mapi.MAPINative.getStore(Native Method) >> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) >> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) >> at >> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) >> at >> com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) >> at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) >> at java.lang.Thread.run(Unknown Source) >> Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore >> SEVERE: MAPILogonEx Failed - Unable to login to MAPI >> javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to >> MAPI >> at com.bmc.mail.mapi.MAPINative.getStore(Native Method) >> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) >> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) >> at >> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) >> at >> com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) >> at >> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) >> at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) >> at java.lang.Thread.run(Unknown Source) >> Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore >> SEVERE: MAPILogonEx Failed - Unable to login to MAPI >> javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to >> MAPI >> at com.bmc.mail.mapi.MAPINative.getStore(Native Method) >> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) >> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) >> at >> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) >> at >> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) >> at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) >> at java.lang.Thread.run(Unknown Source) >> Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore >> SEVERE: MAPILogonEx Failed - Unable to login to MAPI >> javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to >> MAPI >> at com.bmc.mail.mapi.MAPINative.getStore(Native Method) >> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) >> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) >> at >> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) >> at >> com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) >> at >> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) >> at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) >> at java.lang.Thread.run(Unknown Source) >> Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore >> SEVERE: MAPILogonEx Failed - Unable to login to MAPI >> javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to >> MAPI >> at com.bmc.mail.mapi.MAPINative.getStore(Native Method) >> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) >> at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) >> at >> com.bmc.arsys.emaildaemon.ReceiverModule.ini
Re: AREmial using MAPI protocol
Hey Jason, Yes Outlook client is installed on the Email engine server. What is OL ? The email account has log in rights to the MS Exchange mailbox. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jason Miller Sent: Friday, August 28, 2009 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: AREmial using MAPI protocol Is Outlook installed on the Email Engine server? The Email Engine needs OL in order to use MAPI. If OL is installed, is the Email Engine service running as the user with rights to the Exchange mailbox? Jason On 8/28/09, Jordan, Franklin wrote: > I am have made successful connection to AR Server, but receiving the > following error msg in the STDERR file. I am using MAPI over HTTPS. > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > at java.lang.Thread.run(Unknown Source) > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) > Aug 28, 2009 9:03:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAP
Re: AREmial using MAPI protocol
Is Outlook installed on the Email Engine server? The Email Engine needs OL in order to use MAPI. If OL is installed, is the Email Engine service running as the user with rights to the Exchange mailbox? Jason On 8/28/09, Jordan, Franklin wrote: > I am have made successful connection to AR Server, but receiving the > following error msg in the STDERR file. I am using MAPI over HTTPS. > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284) > at java.lang.Thread.run(Unknown Source) > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) > Aug 28, 2009 9:03:15 AM com.bmc.mail.mapi.MAPINative getStore > SEVERE: MAPILogonEx Failed - Unable to login to MAPI > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to MAPI > at com.bmc.mail.mapi.MAPINative.getStore(Native Method) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145) > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875) > at > com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522) > at > com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171) > at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) > at java.lang.Thread.run(Unknown Source) > Aug 28, 2009 9:03:15 AM com.bmc.mail.mapi.MAPINative get
