Re: Issue creating a Web Service
I have worked a little with WS’s and never had this problem either. Before deleting I would export the WS to an XML file, and compare it with another similar working WS’s exported XML definition, and see if there is a possibility of correcting anything at that level.. If you see areas where it could be corrected there, do it, import in place and see if that flies.. It won’t hurt. If that does not work, then delete it and try recreating it from a laptop where you got java functional nice and proper.. Cheers Joe From: Brittain, Mark Sent: Wednesday, July 25, 2012 9:46 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Issue creating a Web Service ** Hi All, Created a Web Service and this was going just fine until I attempted to save it. I used the following WDSL handler URL http://192.168.23.10/arsys/WSDL/public/server alias/QuickTicket Got an error – Failed to initiate JRE and internal Java module (7017). and the URL that got saved is http://midtier_server/arsys/WSDL/full server name/QuickTicket Then I moved to another workstation that has the JRE installed and tried to update the URL. On save I did not get the error but it reverted back to the mid-tier URL I have created web services with other forms on this server. I have also created this same WS on the development server without any problems. Do I have to remove this WS and start over or is there something I can do to correct the URL? ARS 6.3 patch 20 SunOS 5.9 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite – A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Issue creating a Web Service
The URL on the WSDL tab is only used to show the WSDL when you hit the View WSDL button. It has nothing to do with the actual abilities of the service (as that is all dynamic from the Mid-Tier server as the request to pull it is made). If you really want to save it without the midtier_server did you hit the View WSDL button? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, July 25, 2012 8:46 AM To: arslist@ARSLIST.ORG Subject: Issue creating a Web Service ** Hi All, Created a Web Service and this was going just fine until I attempted to save it. I used the following WDSL handler URL http://192.168.23.10/arsys/WSDL/public/server alias/QuickTicket Got an error - Failed to initiate JRE and internal Java module (7017). and the URL that got saved is http://midtier_server/arsys/WSDL/full server name/QuickTicket Then I moved to another workstation that has the JRE installed and tried to update the URL. On save I did not get the error but it reverted back to the mid-tier URL I have created web services with other forms on this server. I have also created this same WS on the development server without any problems. Do I have to remove this WS and start over or is there something I can do to correct the URL? ARS 6.3 patch 20 SunOS 5.9 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Issue creating a Web Service
Hi Fred Joe, I did not select the View WDSL button. Should I have done so? After reading your email I did put the correct URL in a browser and it displayed just fine. Weird Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Wednesday, July 25, 2012 9:58 AM To: arslist@ARSLIST.ORG Subject: Re: Issue creating a Web Service The URL on the WSDL tab is only used to show the WSDL when you hit the View WSDL button. It has nothing to do with the actual abilities of the service (as that is all dynamic from the Mid-Tier server as the request to pull it is made). If you really want to save it without the midtier_server did you hit the View WSDL button? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, July 25, 2012 8:46 AM To: arslist@ARSLIST.ORG Subject: Issue creating a Web Service ** Hi All, Created a Web Service and this was going just fine until I attempted to save it. I used the following WDSL handler URL http://192.168.23.10/arsys/WSDL/public/server alias/QuickTicket Got an error - Failed to initiate JRE and internal Java module (7017). and the URL that got saved is http://midtier_server/arsys/WSDL/full server name/QuickTicket Then I moved to another workstation that has the JRE installed and tried to update the URL. On save I did not get the error but it reverted back to the mid-tier URL I have created web services with other forms on this server. I have also created this same WS on the development server without any problems. Do I have to remove this WS and start over or is there something I can do to correct the URL? ARS 6.3 patch 20 SunOS 5.9 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Issue creating a Web Service
You have to remember that nothing is saved on the Mid-Tier server as a file. It is all dynamically generated (That is why you can point multiple Mid-Tier servers to a single ARS server). The URL you see on the WSDL tab is just to display the WSDL in the Admin Tool/Developer Studio. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, July 25, 2012 9:26 AM To: arslist@ARSLIST.ORG Subject: Re: Issue creating a Web Service Hi Fred Joe, I did not select the View WDSL button. Should I have done so? After reading your email I did put the correct URL in a browser and it displayed just fine. Weird Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Wednesday, July 25, 2012 9:58 AM To: arslist@ARSLIST.ORG Subject: Re: Issue creating a Web Service The URL on the WSDL tab is only used to show the WSDL when you hit the View WSDL button. It has nothing to do with the actual abilities of the service (as that is all dynamic from the Mid-Tier server as the request to pull it is made). If you really want to save it without the midtier_server did you hit the View WSDL button? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, July 25, 2012 8:46 AM To: arslist@ARSLIST.ORG Subject: Issue creating a Web Service ** Hi All, Created a Web Service and this was going just fine until I attempted to save it. I used the following WDSL handler URL http://192.168.23.10/arsys/WSDL/public/server alias/QuickTicket Got an error - Failed to initiate JRE and internal Java module (7017). and the URL that got saved is http://midtier_server/arsys/WSDL/full server name/QuickTicket Then I moved to another workstation that has the JRE installed and tried to update the URL. On save I did not get the error but it reverted back to the mid-tier URL I have created web services with other forms on this server. I have also created this same WS on the development server without any problems. Do I have to remove this WS and start over or is there something I can do to correct the URL? ARS 6.3 patch 20 SunOS 5.9 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Issue creating a Web Service
Fred is right on the mark there.. This is especially true when you want your URL to include permission group to use the WS. That would never automatically be inserted in the URL. So potentially you do not have a problem. Try consuming the WS that you have created and there is a good chance it would work - so long as you have set up guest authentication (if you use it) correctly.. Joe -Original Message- From: Grooms, Frederick W Sent: Wednesday, July 25, 2012 10:32 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Issue creating a Web Service You have to remember that nothing is saved on the Mid-Tier server as a file. It is all dynamically generated (That is why you can point multiple Mid-Tier servers to a single ARS server). The URL you see on the WSDL tab is just to display the WSDL in the Admin Tool/Developer Studio. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, July 25, 2012 9:26 AM To: arslist@ARSLIST.ORG Subject: Re: Issue creating a Web Service Hi Fred Joe, I did not select the View WDSL button. Should I have done so? After reading your email I did put the correct URL in a browser and it displayed just fine. Weird Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Wednesday, July 25, 2012 9:58 AM To: arslist@ARSLIST.ORG Subject: Re: Issue creating a Web Service The URL on the WSDL tab is only used to show the WSDL when you hit the View WSDL button. It has nothing to do with the actual abilities of the service (as that is all dynamic from the Mid-Tier server as the request to pull it is made). If you really want to save it without the midtier_server did you hit the View WSDL button? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, July 25, 2012 8:46 AM To: arslist@ARSLIST.ORG Subject: Issue creating a Web Service ** Hi All, Created a Web Service and this was going just fine until I attempted to save it. I used the following WDSL handler URL http://192.168.23.10/arsys/WSDL/public/server alias/QuickTicket Got an error - Failed to initiate JRE and internal Java module (7017). and the URL that got saved is http://midtier_server/arsys/WSDL/full server name/QuickTicket Then I moved to another workstation that has the JRE installed and tried to update the URL. On save I did not get the error but it reverted back to the mid-tier URL I have created web services with other forms on this server. I have also created this same WS on the development server without any problems. Do I have to remove this WS and start over or is there something I can do to correct the URL? ARS 6.3 patch 20 SunOS 5.9 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
