Re: Mid-tier and internal network

2008-05-29 Thread Russell, James C
** Is having another web server to service off-campus requests out of the 
question? That seems like the best idea, so far as DMZs and making *really* 
sure that your internal services remain that way go.

fwiw,
~james



 -Original Message-
 From: Action Request System discussion list(ARSList)
 [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
 Sent: Thursday, May 29, 2008 9:19 AM
 To: arslist@ARSLIST.ORG
 Subject: Mid-tier and internal network

 Dear List,

 We have a Mid-Tier system on a web server that is accessible only to
 our university’s internal network.   That is, someone from within the
 University can access the Mid-Tier, but someone outside can’t unless
 they have a VPN.

 Unfortunately, we also have numerous regular web pages that we DO want
 outsiders to be able to access.  Has anyone had any experience setting
 up a web server so that Mid-Tier is only available internally, but
 regular web pages are available to the world?

 (Mid-Tier 7.1 patch 2, IIS 6 web server, Windows 2003 machine, Tomcat
 servlet server)


Re: Mid-tier and internal network

2008-05-29 Thread Bradford Bingel
Perhaps you need to set up TWO MidTier servers:

   - One MidTier server for internal use only, located on the trusted
network
   - Another MidTier server for external access, along with serving web
pages, located within the DMZ

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Thursday, May 29, 2008 7:19 AM
To: arslist@ARSLIST.ORG
Subject: Mid-tier and internal network

Dear List,

We have a Mid-Tier system on a web server that is accessible only to our
university's internal network.   That is, someone from within the University
can access the Mid-Tier, but someone outside can't unless they have a VPN.

Unfortunately, we also have numerous regular web pages that we DO want
outsiders to be able to access.  Has anyone had any experience setting up a
web server so that Mid-Tier is only available internally, but regular web
pages are available to the world?

(Mid-Tier 7.1 patch 2, IIS 6 web server, Windows 2003 machine, Tomcat
servlet server)

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Re: Mid-tier and internal network

2008-05-29 Thread J.T. Shyman
Dwayne,

This can be done but I cannot tell you exactly how as it has been a
while since I secured websites on IIS. 

I believe the way to do this would be to create a separate website
on the IIS server for the AR Mid-Tier and add an IP Address range
restriction to it so that only users who have IP addresses in certain ranges
can access the page. You may be able to find some information on Microsoft's
site
(http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/
4117d9e2-c7e0-46db-88f6-6e804b4325b0.mspx?mfr=true)about setting this up in
IIS and it will likely take some testing to get it to work properly with
ARS.

--- J.T. Shyman

 -Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Thursday, May 29, 2008 10:19 AM
To: arslist@ARSLIST.ORG
Subject: Mid-tier and internal network

Dear List,

We have a Mid-Tier system on a web server that is accessible only to our
university's internal network.   That is, someone from within the University
can access the Mid-Tier, but someone outside can't unless they have a VPN.

Unfortunately, we also have numerous regular web pages that we DO want
outsiders to be able to access.  Has anyone had any experience setting up a
web server so that Mid-Tier is only available internally, but regular web
pages are available to the world?

(Mid-Tier 7.1 patch 2, IIS 6 web server, Windows 2003 machine, Tomcat
servlet server)

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Re: Mid-tier and internal network

2008-05-29 Thread Dwayne Martin
Thanks, Russel and Brad and JT.

The trouble with a separate website is that we have links to all these websites 
that point to https://remedy.jmu.edu/whatever.asp.;  

Tracking all those links down and changing them, or changing our Mid-Tier 
address would be a major pain, but that might be the way we have to go.

Dwayne

 Original message 
Date: Thu, 29 May 2008 10:41:38 -0400
From: J.T. Shyman [EMAIL PROTECTED]  
Subject: Re: Mid-tier and internal network  
To: arslist@ARSLIST.ORG

Dwayne,

   This can be done but I cannot tell you exactly how as it has been a
while since I secured websites on IIS. 

   I believe the way to do this would be to create a separate website
on the IIS server for the AR Mid-Tier and add an IP Address range
restriction to it so that only users who have IP addresses in certain ranges
can access the page. You may be able to find some information on Microsoft's
site
(http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/
4117d9e2-c7e0-46db-88f6-6e804b4325b0.mspx?mfr=true)about setting this up in
IIS and it will likely take some testing to get it to work properly with
ARS.

--- J.T. Shyman

 -Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Thursday, May 29, 2008 10:19 AM
To: arslist@ARSLIST.ORG
Subject: Mid-tier and internal network

Dear List,

We have a Mid-Tier system on a web server that is accessible only to our
university's internal network.   That is, someone from within the University
can access the Mid-Tier, but someone outside can't unless they have a VPN.

Unfortunately, we also have numerous regular web pages that we DO want
outsiders to be able to access.  Has anyone had any experience setting up a
web server so that Mid-Tier is only available internally, but regular web
pages are available to the world?

(Mid-Tier 7.1 patch 2, IIS 6 web server, Windows 2003 machine, Tomcat
servlet server)

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Re: Mid-tier and internal network

2008-05-29 Thread J.T. Shyman
The alternative would be to write your own filter...I've got no experience
in doing this but it may be possible to create an ISAPI filter
(http://en.wikipedia.org/wiki/ISAPI) that checks for the arsys URL and then
compares it to a list of IP address ranges and only allows access under
certain conditions.

Good luck and please let us know which way you go and any pains you run
into.

--- J.T. Shyman

 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Thursday, May 29, 2008 11:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-tier and internal network

Thanks, Russel and Brad and JT.

The trouble with a separate website is that we have links to all these
websites that point to https://remedy.jmu.edu/whatever.asp.;  

Tracking all those links down and changing them, or changing our Mid-Tier
address would be a major pain, but that might be the way we have to go.

Dwayne

 Original message 
Date: Thu, 29 May 2008 10:41:38 -0400
From: J.T. Shyman [EMAIL PROTECTED]  
Subject: Re: Mid-tier and internal network  
To: arslist@ARSLIST.ORG

Dwayne,

   This can be done but I cannot tell you exactly how as it has been a
while since I secured websites on IIS. 

   I believe the way to do this would be to create a separate website
on the IIS server for the AR Mid-Tier and add an IP Address range
restriction to it so that only users who have IP addresses in certain
ranges
can access the page. You may be able to find some information on
Microsoft's
site
(http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS
/
4117d9e2-c7e0-46db-88f6-6e804b4325b0.mspx?mfr=true)about setting this up in
IIS and it will likely take some testing to get it to work properly with
ARS.

--- J.T. Shyman

 -Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Thursday, May 29, 2008 10:19 AM
To: arslist@ARSLIST.ORG
Subject: Mid-tier and internal network

Dear List,

We have a Mid-Tier system on a web server that is accessible only to our
university's internal network.   That is, someone from within the
University
can access the Mid-Tier, but someone outside can't unless they have a VPN.

Unfortunately, we also have numerous regular web pages that we DO want
outsiders to be able to access.  Has anyone had any experience setting up a
web server so that Mid-Tier is only available internally, but regular web
pages are available to the world?

(Mid-Tier 7.1 patch 2, IIS 6 web server, Windows 2003 machine, Tomcat
servlet server)

___

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Re: Mid-tier and internal network

2008-05-29 Thread Kaiser Norm E CIV USAF 96 CS/SCCE
If IIS is your web server, why not create two separate virtual
directories--one for your Remedy apps and one for your outside-facing
non-Remedy apps.  Then you can set directory security individually for
each virtual directory (i.e., set up an IP range).

Then to avoid changing links, replace your actual .asp pages with pages
that do a redirect to the actual page.  For example, suppose your actual
page is https://remedy.jmu.edu/whatever.asp and that page show a nice
list of professors or something.

Rename that something like
https://remedy.jmu.edu/virtualdirectoryname/professors.asp and then just
turn whatever.asp into a redirect to professors.asp.  Thus, the change
would be invisible to the end user.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Thursday, May 29, 2008 10:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-tier and internal network

Thanks, Russel and Brad and JT.

The trouble with a separate website is that we have links to all these
websites that point to https://remedy.jmu.edu/whatever.asp.;  

Tracking all those links down and changing them, or changing our
Mid-Tier address would be a major pain, but that might be the way we
have to go.

Dwayne

 Original message 
Date: Thu, 29 May 2008 10:41:38 -0400
From: J.T. Shyman [EMAIL PROTECTED]  
Subject: Re: Mid-tier and internal network  
To: arslist@ARSLIST.ORG

Dwayne,

   This can be done but I cannot tell you exactly how as it has
been a
while since I secured websites on IIS. 

   I believe the way to do this would be to create a separate
website
on the IIS server for the AR Mid-Tier and add an IP Address range
restriction to it so that only users who have IP addresses in certain
ranges
can access the page. You may be able to find some information on
Microsoft's
site
(http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library
/IIS/
4117d9e2-c7e0-46db-88f6-6e804b4325b0.mspx?mfr=true)about setting this
up in
IIS and it will likely take some testing to get it to work properly
with
ARS.

--- J.T. Shyman

 -Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Thursday, May 29, 2008 10:19 AM
To: arslist@ARSLIST.ORG
Subject: Mid-tier and internal network

Dear List,

We have a Mid-Tier system on a web server that is accessible only to
our
university's internal network.   That is, someone from within the
University
can access the Mid-Tier, but someone outside can't unless they have a
VPN.

Unfortunately, we also have numerous regular web pages that we DO want
outsiders to be able to access.  Has anyone had any experience setting
up a
web server so that Mid-Tier is only available internally, but regular
web
pages are available to the world?

(Mid-Tier 7.1 patch 2, IIS 6 web server, Windows 2003 machine, Tomcat
servlet server)

___

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Re: Mid-tier and internal network

2008-05-29 Thread Rick Cook
What about creating a non-ARS web front-end that pointed directly to the
forms (menu? list of links?) you wanted to allow outside access to?  That
should be pretty easy for a Java/XML programmer to do.  The only other way I
can think of would be to create a separate mid-tier server that lives
outside the firewall, and redirect all the traffic that goes there to the
shorter list of forms (maybe put them in a separate application, and only
deploy that application to that MT server?).

Rick

On Thu, May 29, 2008 at 8:30 AM, Dwayne Martin [EMAIL PROTECTED] wrote:

 Thanks, Russel and Brad and JT.

 The trouble with a separate website is that we have links to all these
 websites that point to https://remedy.jmu.edu/whatever.asp.;

 Tracking all those links down and changing them, or changing our Mid-Tier
 address would be a major pain, but that might be the way we have to go.

 Dwayne

  Original message 
 Date: Thu, 29 May 2008 10:41:38 -0400
 From: J.T. Shyman [EMAIL PROTECTED]
 Subject: Re: Mid-tier and internal network
 To: arslist@ARSLIST.ORG
 
 Dwayne,
 
This can be done but I cannot tell you exactly how as it has been a
 while since I secured websites on IIS.
 
I believe the way to do this would be to create a separate website
 on the IIS server for the AR Mid-Tier and add an IP Address range
 restriction to it so that only users who have IP addresses in certain
 ranges
 can access the page. You may be able to find some information on
 Microsoft's
 site
 (
 http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/
 4117d9e2-c7e0-46db-88f6-6e804b4325b0.mspx?mfr=true)about setting this up
 in
 IIS and it will likely take some testing to get it to work properly with
 ARS.
 
 --- J.T. Shyman
 
  -Original Message-
 From: Action Request System discussion list(ARSList)
 [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
 Sent: Thursday, May 29, 2008 10:19 AM
 To: arslist@ARSLIST.ORG
 Subject: Mid-tier and internal network
 
 Dear List,
 
 We have a Mid-Tier system on a web server that is accessible only to our
 university's internal network.   That is, someone from within the
 University
 can access the Mid-Tier, but someone outside can't unless they have a VPN.
 
 Unfortunately, we also have numerous regular web pages that we DO want
 outsiders to be able to access.  Has anyone had any experience setting up
 a
 web server so that Mid-Tier is only available internally, but regular web
 pages are available to the world?
 
 (Mid-Tier 7.1 patch 2, IIS 6 web server, Windows 2003 machine, Tomcat
 servlet server)
 

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Re: Mid-tier and internal network

2008-05-29 Thread Tony Worthington
Or two virtual servers, each with its own IP.  That way you could limit 
access with NAT and firewall rules.


-- 
Tony Worthington
Sr. Technical Analyst
Kohl's Department Stores
[EMAIL PROTECTED]
262-703-5911



Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] 
Sent by: Action Request System discussion list(ARSList) 
arslist@ARSLIST.ORG
05/29/2008 11:02 AM
Please respond to
arslist@ARSLIST.ORG


To
arslist@ARSLIST.ORG
cc

Subject
Re: Mid-tier and internal network






If IIS is your web server, why not create two separate virtual
directories--one for your Remedy apps and one for your outside-facing
non-Remedy apps.  Then you can set directory security individually for
each virtual directory (i.e., set up an IP range).

Then to avoid changing links, replace your actual .asp pages with pages
that do a redirect to the actual page.  For example, suppose your actual
page is https://remedy.jmu.edu/whatever.asp and that page show a nice
list of professors or something.

Rename that something like
https://remedy.jmu.edu/virtualdirectoryname/professors.asp and then just
turn whatever.asp into a redirect to professors.asp.  Thus, the change
would be invisible to the end user.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Thursday, May 29, 2008 10:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-tier and internal network

Thanks, Russel and Brad and JT.

The trouble with a separate website is that we have links to all these
websites that point to https://remedy.jmu.edu/whatever.asp.; 

Tracking all those links down and changing them, or changing our
Mid-Tier address would be a major pain, but that might be the way we
have to go.

Dwayne

 Original message 
Date: Thu, 29 May 2008 10:41:38 -0400
From: J.T. Shyman [EMAIL PROTECTED] 
Subject: Re: Mid-tier and internal network 
To: arslist@ARSLIST.ORG

Dwayne,

This can be done but I cannot tell you exactly how as it 
has
been a
while since I secured websites on IIS. 

I believe the way to do this would be to create a 
separate
website
on the IIS server for the AR Mid-Tier and add an IP Address range
restriction to it so that only users who have IP addresses in certain
ranges
can access the page. You may be able to find some information on
Microsoft's
site
(http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library
/IIS/
4117d9e2-c7e0-46db-88f6-6e804b4325b0.mspx?mfr=true)about setting this
up in
IIS and it will likely take some testing to get it to work properly
with
ARS.

--- J.T. Shyman

 -Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Thursday, May 29, 2008 10:19 AM
To: arslist@ARSLIST.ORG
Subject: Mid-tier and internal network

Dear List,

We have a Mid-Tier system on a web server that is accessible only to
our
university's internal network.   That is, someone from within the
University
can access the Mid-Tier, but someone outside can't unless they have a
VPN.

Unfortunately, we also have numerous regular web pages that we DO want
outsiders to be able to access.  Has anyone had any experience setting
up a
web server so that Mid-Tier is only available internally, but regular
web
pages are available to the world?

(Mid-Tier 7.1 patch 2, IIS 6 web server, Windows 2003 machine, Tomcat
servlet server)

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