Re: Midtier question....
config.properties under web-info\classes in midtier folder Abhijeet From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.us Sent: 04 April 2015 00:50 To: arslist@ARSLIST.ORG Subject: Midtier question ** On the ARserver, the parameters and values are maintained in the ar.cfg file What is the analogous file where selected settings are maintained on the midtier server? Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Midtier question....
No Config.properties has all config values for midtier There is arsys.xml file in Tomcat, but that tells Tomcat about web app with name arsys being deployed on it From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.us Sent: 04 April 2015 01:09 To: arslist@ARSLIST.ORG Subject: Re: Midtier question ** Thank you - I wasn't sure if there were other xml files that also held cofig. Values From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gadgil, Abhijeet Sent: Friday, April 03, 2015 3:24 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Midtier question ** config.properties under web-info\classes in midtier folder Abhijeet From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us Sent: 04 April 2015 00:50 To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Midtier question ** On the ARserver, the parameters and values are maintained in the ar.cfg file What is the analogous file where selected settings are maintained on the midtier server? Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Midtier question....
Well there is depending on your setup. If you are using Tomcat in the Tomcat directory there is the \conf\Catalina\localhost\arsys.xml that controls the browser path and where it points in the MidTier folders, granted that isn't a performance configuration but it is still a setting. Also in the Tomcat directory \bin there is the Tomcat(#version)w.exe that when you open there is a Java tab that contains various performance tweaks to the Apache service, like Memory Pool, thread stacks, etc. Levi Lippincott / Remedy Administrator +1 402 561 7014 office +1 402 321 5421 mobile levi.lippinc...@interpublic.commailto:levi.lippinc...@interpublic.com Interpublic Group 6825 Pine Street, Omaha, NE 68106 Talent is a Gift; But Character is a Choice. -Matt Grotewold- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.us Sent: Friday, April 3, 2015 2:39 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier question ** Thank you - I wasn't sure if there were other xml files that also held cofig. Values From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gadgil, Abhijeet Sent: Friday, April 03, 2015 3:24 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Midtier question ** config.properties under web-info\classes in midtier folder Abhijeet From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us Sent: 04 April 2015 00:50 To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Midtier question ** On the ARserver, the parameters and values are maintained in the ar.cfg file What is the analogous file where selected settings are maintained on the midtier server? Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ This message contains information which may be confidential and privileged. Unless you are the intended recipient (or authorized to receive this message for the intended recipient), you may not use, copy, disseminate or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and delete the message. Thank you very much. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Midtier question....
Thank you - I wasn't sure if there were other xml files that also held cofig. Values From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gadgil, Abhijeet Sent: Friday, April 03, 2015 3:24 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier question ** config.properties under web-info\classes in midtier folder Abhijeet From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us Sent: 04 April 2015 00:50 To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Midtier question ** On the ARserver, the parameters and values are maintained in the ar.cfg file What is the analogous file where selected settings are maintained on the midtier server? Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Midtier question....
Thanks to all who responded! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lippincott, Levi (OMA-GIS) Sent: Friday, April 03, 2015 3:43 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier question ** Well there is depending on your setup. If you are using Tomcat in the Tomcat directory there is the \conf\Catalina\localhost\arsys.xml that controls the browser path and where it points in the MidTier folders, granted that isn't a performance configuration but it is still a setting. Also in the Tomcat directory \bin there is the Tomcat(#version)w.exe that when you open there is a Java tab that contains various performance tweaks to the Apache service, like Memory Pool, thread stacks, etc. Levi Lippincott / Remedy Administrator +1 402 561 7014 office +1 402 321 5421 mobile levi.lippinc...@interpublic.commailto:levi.lippinc...@interpublic.com Interpublic Group 6825 Pine Street, Omaha, NE 68106 Talent is a Gift; But Character is a Choice. -Matt Grotewold- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us Sent: Friday, April 3, 2015 2:39 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Midtier question ** Thank you - I wasn't sure if there were other xml files that also held cofig. Values From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gadgil, Abhijeet Sent: Friday, April 03, 2015 3:24 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Midtier question ** config.properties under web-info\classes in midtier folder Abhijeet From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us Sent: 04 April 2015 00:50 To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Midtier question ** On the ARserver, the parameters and values are maintained in the ar.cfg file What is the analogous file where selected settings are maintained on the midtier server? Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ This message contains information which may be confidential and privileged. Unless you are the intended recipient (or authorized to receive this message for the intended recipient), you may not use, copy, disseminate or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and delete the message. Thank you very much. _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Midtier question....
Thank you! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gadgil, Abhijeet Sent: Friday, April 03, 2015 3:43 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier question ** No Config.properties has all config values for midtier There is arsys.xml file in Tomcat, but that tells Tomcat about web app with name arsys being deployed on it From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us Sent: 04 April 2015 01:09 To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Midtier question ** Thank you - I wasn't sure if there were other xml files that also held cofig. Values From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gadgil, Abhijeet Sent: Friday, April 03, 2015 3:24 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Midtier question ** config.properties under web-info\classes in midtier folder Abhijeet From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us Sent: 04 April 2015 00:50 To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Midtier question ** On the ARserver, the parameters and values are maintained in the ar.cfg file What is the analogous file where selected settings are maintained on the midtier server? Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Midtier Question
Hi Andrew Goodall \ Joe In the previous email i forgot to mention below data. Authenticate Unregistered USers (Unchecked) Cross Reference Blank Password (Unchecked) Authentication Chaining Mode is set to OFF Joe, If I want to use the external authentication what are the changes required in remedy side. we are planning to implement global login functionality but we are not using the LDAP directories planning to use CSP Directories to authenticate against username and password. Could you please guide me how to use eternal authentication for midtier. Could you please correct me if I am worng for below statement. we have login.jsp file so in this file internally call the LoginServlet file may be in the servlet file is connected to the application database and check the username and password if the authentication success able to login to the midtier . Thanks in advance. On 5/3/12, pritch pri...@ptd.net wrote: Isn't that providing the 'external blank password' is set - Original Message - From: Joe Martin D'Souza jdso...@shyle.net To: arslist@ARSLIST.ORG Sent: Thursday, May 3, 2012 1:42:59 PM Subject: Re: Midtier Question That means your authentication is obviously at the AR Server level.. You are not using any external directories to authenticate against (LDAP).. Your User form contains username with non null passwords.. if you have users with null passwords, it basically means they do not have a password set. If you had external authentication set (which is not your case), then the users that do not have passwords set in the User form would authenticate against that external directory source and only the users with non null passwords in the user form would authenticate internally within the AR System.. Joe -Original Message- From: vidyasagar kommu Sent: Thursday, May 03, 2012 12:47 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Midtier Question Hi Andrew Goodall I have checked server information form EA Tab .the external Authentication Server RPC program number is blank and also External Authentication server Timeout : RPC also balnk and RPC: blank need to Sync: 300 Thanks Sagar On 5/3/12, Goodall, Andrew C ago...@jcp.com wrote: Look at your ARS server system admin console / server information, EA tab (external authentication) Is it using Off AREA OS Or which combination? See ARS admin guide. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu Sent: Thursday, May 03, 2012 11:22 AM To: arslist@ARSLIST.ORG Subject: Midtier Question Hi All, we are using the ITSM problem management .I want to implement Global login for midtier . Generally when I am creating the user in people form through user tool the same user name and password we are able to login to the midtier . Could you please elaborate how the authentication is happening in the midtier how it is validating midtier username and passwords is there any in built java programs are running ?if yes please let me know exact path of the java classes. Thanks Sagar ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Sagar ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Midtier Question
The user authentication happens the AR Server, not the mid-tier.. the only authentication that happens at the mid-tier is the mid-tiers authentication to connect to the AR Server (mid-tier password that is configured on the AR Server Information on the AR Server...) Hope this helps.. Joe -Original Message- From: vidyasagar kommu Sent: Thursday, May 03, 2012 12:22 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Midtier Question Hi All, we are using the ITSM problem management .I want to implement Global login for midtier . Generally when I am creating the user in people form through user tool the same user name and password we are able to login to the midtier . Could you please elaborate how the authentication is happening in the midtier how it is validating midtier username and passwords is there any in built java programs are running ?if yes please let me know exact path of the java classes. Thanks Sagar ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Midtier Question
Look at your ARS server system admin console / server information, EA tab (external authentication) Is it using Off AREA OS Or which combination? See ARS admin guide. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu Sent: Thursday, May 03, 2012 11:22 AM To: arslist@ARSLIST.ORG Subject: Midtier Question Hi All, we are using the ITSM problem management .I want to implement Global login for midtier . Generally when I am creating the user in people form through user tool the same user name and password we are able to login to the midtier . Could you please elaborate how the authentication is happening in the midtier how it is validating midtier username and passwords is there any in built java programs are running ?if yes please let me know exact path of the java classes. Thanks Sagar ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Midtier Question
That means your authentication is obviously at the AR Server level.. You are not using any external directories to authenticate against (LDAP).. Your User form contains username with non null passwords.. if you have users with null passwords, it basically means they do not have a password set. If you had external authentication set (which is not your case), then the users that do not have passwords set in the User form would authenticate against that external directory source and only the users with non null passwords in the user form would authenticate internally within the AR System.. Joe -Original Message- From: vidyasagar kommu Sent: Thursday, May 03, 2012 12:47 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Midtier Question Hi Andrew Goodall I have checked server information form EA Tab .the external Authentication Server RPC program number is blank and also External Authentication server Timeout : RPC also balnk and RPC: blank need to Sync: 300 Thanks Sagar On 5/3/12, Goodall, Andrew C ago...@jcp.com wrote: Look at your ARS server system admin console / server information, EA tab (external authentication) Is it using Off AREA OS Or which combination? See ARS admin guide. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu Sent: Thursday, May 03, 2012 11:22 AM To: arslist@ARSLIST.ORG Subject: Midtier Question Hi All, we are using the ITSM problem management .I want to implement Global login for midtier . Generally when I am creating the user in people form through user tool the same user name and password we are able to login to the midtier . Could you please elaborate how the authentication is happening in the midtier how it is validating midtier username and passwords is there any in built java programs are running ?if yes please let me know exact path of the java classes. Thanks Sagar ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Midtier Question
Isn't that providing the 'external blank password' is set - Original Message - From: Joe Martin D'Souza jdso...@shyle.net To: arslist@ARSLIST.ORG Sent: Thursday, May 3, 2012 1:42:59 PM Subject: Re: Midtier Question That means your authentication is obviously at the AR Server level.. You are not using any external directories to authenticate against (LDAP).. Your User form contains username with non null passwords.. if you have users with null passwords, it basically means they do not have a password set. If you had external authentication set (which is not your case), then the users that do not have passwords set in the User form would authenticate against that external directory source and only the users with non null passwords in the user form would authenticate internally within the AR System.. Joe -Original Message- From: vidyasagar kommu Sent: Thursday, May 03, 2012 12:47 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Midtier Question Hi Andrew Goodall I have checked server information form EA Tab .the external Authentication Server RPC program number is blank and also External Authentication server Timeout : RPC also balnk and RPC: blank need to Sync: 300 Thanks Sagar On 5/3/12, Goodall, Andrew C ago...@jcp.com wrote: Look at your ARS server system admin console / server information, EA tab (external authentication) Is it using Off AREA OS Or which combination? See ARS admin guide. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu Sent: Thursday, May 03, 2012 11:22 AM To: arslist@ARSLIST.ORG Subject: Midtier Question Hi All, we are using the ITSM problem management .I want to implement Global login for midtier . Generally when I am creating the user in people form through user tool the same user name and password we are able to login to the midtier . Could you please elaborate how the authentication is happening in the midtier how it is validating midtier username and passwords is there any in built java programs are running ?if yes please let me know exact path of the java classes. Thanks Sagar ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Midtier Question
Sorry - I meant, 'Cross Reference blank password' is set - Original Message - From: Joe Martin D'Souza jdso...@shyle.net To: arslist@ARSLIST.ORG Sent: Thursday, May 3, 2012 1:42:59 PM Subject: Re: Midtier Question That means your authentication is obviously at the AR Server level.. You are not using any external directories to authenticate against (LDAP).. Your User form contains username with non null passwords.. if you have users with null passwords, it basically means they do not have a password set. If you had external authentication set (which is not your case), then the users that do not have passwords set in the User form would authenticate against that external directory source and only the users with non null passwords in the user form would authenticate internally within the AR System.. Joe -Original Message- From: vidyasagar kommu Sent: Thursday, May 03, 2012 12:47 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Midtier Question Hi Andrew Goodall I have checked server information form EA Tab .the external Authentication Server RPC program number is blank and also External Authentication server Timeout : RPC also balnk and RPC: blank need to Sync: 300 Thanks Sagar On 5/3/12, Goodall, Andrew C ago...@jcp.com wrote: Look at your ARS server system admin console / server information, EA tab (external authentication) Is it using Off AREA OS Or which combination? See ARS admin guide. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu Sent: Thursday, May 03, 2012 11:22 AM To: arslist@ARSLIST.ORG Subject: Midtier Question Hi All, we are using the ITSM problem management .I want to implement Global login for midtier . Generally when I am creating the user in people form through user tool the same user name and password we are able to login to the midtier . Could you please elaborate how the authentication is happening in the midtier how it is validating midtier username and passwords is there any in built java programs are running ?if yes please let me know exact path of the java classes. Thanks Sagar ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Midtier Question
Hi John, I'm running into similar situation where we updated the server baseline with some microsoft updates. when we restarted tomcat and IIS the midtier link (as you mentioned) is not working anymore but gives me an error Service Unavailable Mid-Tier 7.1 patch 6, AR System 7.1 patch 6. Did you get an answer this at all. If yes, I would appreciate if you can share the information. Thanks a lot. R Don. remedy.roh...@gmail.com John Kelley-4 wrote: Has anyone ever migrated one midteir to another? Here is my situation. I had my midtier on a Virtual environment. I had to migrate it to a physical box. After getting the physical box up and running and reinstalled service pack2. When I try to opening my http://(localhost)/arsys/home I get an error Service Unavailable. Has anyone experienced this before? I've reinstalled the Remedy 7.0 midtier software and applied the new Servlet patch. Rebooted same issue. Any help would be great Thanks ahead of time. JK * This e-mail message, including any attachments, is for the sole use of the addressee(s) to whom it has been sent, and may contain information that is confidential or legally protected. If you are not the intended recipient or have received this message in error, you are not authorized to copy, distribute, or otherwise use this message or its attachments. Please notify the sender immediately by return e-mail and permanently delete this message and any attachments. Dunkin' Brands Inc. makes no warranty that this e-mail is error or virus free. -- View this message in context: http://old.nabble.com/ARS-7.1-API---java.lang.UnsatisfiedLinkError%3A-ARInitialization-tp15804245p29404878.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
