Re: Panel Holder panels expanding too much

2014-09-09 Thread Ray Gellenbeck
BMC confirmed it's a bug after reproducing on their test servers.

"Investigating"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


Re: Panel Holder panels expanding too much

2014-09-09 Thread Ray Gellenbeck
Thanks for the post, Greg.

Yes, I tested that before posting and re-confirmed the bug remains with the 
"generic" example.  Here's the funniest part, when putting 3 panels in the 
panel holder,  the first 2 have a initial and max size of 200 and the 3rd has 
initial of 200 but max of 1800...it STILL expanded the second panel and put the 
3rd panel at the bottom.

Just for giggles, I made another test with 3 panels that all were sized such 
that they maxed the holder size.  The holder was 630, each panel was 210 
initial and max.

Worked fine as expected, all 3 panels were normal.

Then I changed panel 2 to hidden.  

Bug displays again in that panel 1 expanded down to cover the space left by 
hiding panel 2 and meet panel 3, which was also normal

then I expanded the holder to 1800 and saved/re-cached.

panels 1 and 3 were as-spec'ed, panel 2 expanded past its definition to fill 
the empty holder space.

This is clearly a bug.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


Re: Panel Holder panels expanding too much

2014-09-09 Thread Givens, Gregory CTR NPC, Pers 54
Ray
Add a panel to your holder to act as a footer
Set the initial size to 25 and max to 1800
Header State - Hidden
Panel State - Expanded
This will push all your collapsed panels up.
You may need to increase your Panel Holder height to 2025 in order to 
accommodate the footer height and avoid the scroll bar from appearing if all 10 
of your panels are expanded.


Gregory Givens CTR


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ray Gellenbeck
Sent: Monday, September 08, 2014 8:24 PM
To: arslist@ARSLIST.ORG
Subject: Panel Holder panels expanding too much

Basics:
ARS 8.1 

1.  Make a regular form with all public permissions

2.  Add a Panel Holder to the form, splitter or collapsible and give it a 
height of 2000, 250 width, vertical orientation

(I use splitter but this happens with collapsible as well, tried that as a 
workaround.)

3.  Add 2 or more panels into the panel holder.

4.  Give each panel a minimum size of 25, initial size of 200, maximum size of 
200 ***this is the focus of this perceived bug writeup***

5.  Save the form and clear the cache on the web server

6.  Open the form and notice that the first panel expands WA past the 
defined size of 200 and takes up all the available space of the panel holder 
down to the second panel, which is regular/defined size.

In other words, the bug appears to be that the first panel is expanded to take 
up the entire height of the panel holder field.

It's not a functionality killer, but it is a BIG source of 
distraction/complaint by testers..."whoa, why is this section so huge?"

Good question.  I told the tool set to keep them small but it seems BMC has 
other ideas.  I wasted a half hour or so editing all the properties and 
permissions of the actual form and then set up a test form with generic objects 
and confirmed the behavior there as well.

How many MONTHS is Galileo release overdue now?

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers 
Are, and have been for 20 years"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


smime.p7s
Description: S/MIME cryptographic signature


Re: Panel Holder panels expanding too much

2014-09-08 Thread Ray Gellenbeck
I forgot to pre-emptively explain "why make your panel holder 2000 and your 
panels only 200?"

To illustrate a scenario where you migth have 10 panels, but you hide/reveal 
them as the ticket progresses through the workflow.

At the end of the cycle, you have most or all of the panels reveals and all the 
panel holder space is taken so there is no panel size distortion.

However, at the start of the cycle, only 1 or 2 of those 10 panels are visible 
and the first one expands WAY past its defined size to the point of being a 
visual distraction.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"