subject:"Re\: Remedy Developers Studio \- Error"

Re: Remedy Developers Studio - Error

2011-03-09 Thread Pruitt, Christopher (Bank of America Account)

This is what BMC Support sent me a few hours ago.

Hi Christoper,

We are able to reproduce the problem with dev studio 7.6.04 on AR 7.1, and we 
also see the same error.
We were able to locate the defect which describes about this.(defect# 
SW00389256) It is fixed in dev studio 7.6.04 SP1 ,it is currently it is in QA.
The tentative date for this SP1 to get released is mid or late March, but it is 
just tentative and it can change (discretion of Product management team).


Best Regards
Ritu
BMC Remedy Technical Support

Christopher Pruitt
Business Consulting III
HP Enterprises Services
christopher.pru...@hp.com
www.hp.com


Confidentiality Notice: This message and any files transmitted with it are 
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-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, March 09, 2011 12:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Developers Studio - Error

Any idea when this patch may be made available and what are the fixes slated
to be implemented as a part of this patch for both the ITSM and other
applications as well as the AR Server?

Sometimes I wish BMC Support site had the ability to have its support users
view a dynamic list of:
1) SW defects that are scheduled to be addressed and fixed
2) Enhancements and New Features that would be implemented
3) Known open issues that will not yet be addressed
4) Tentative Release Date (with regular updates to it is subject to change)

in at least the next immediate patch or two... The reason I use the word
dynamic is some of this information may be subject to change as the release
date of a patch approaches..

This would add so much value to some of the KB viewers when they find that
some issue they are dealing with is a known issue, and may not need to even
call the Helpdesk or create a ticket if all this kind of information was
already readily available. It may have cut the "when will this known issue
be fixed" kind of calls by at least 25% or more if that is the extent of
usage of the BMC knowledgebase..

Joe

-Original Message-
From: Pruitt, Christopher (Bank of America Account)
Sent: Wednesday, March 09, 2011 9:34 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Developers Studio - Error

It turns out this was a known issue that will be corrected as part of 7.6.04
SP1 (which has not been released yet). It was part of Defect SW00389256.

Christopher Pruitt
Business Consulting III
HP Enterprises Services
christopher.pru...@hp.com
www.hp.com


Confidentiality Notice: This message and any files transmitted with it are
intended for the sole use of the entity or individual to whom it is
addressed, and may contain information that is confidential, privileged, and
exempt from disclosure under applicable law. If you are not the intended
addressee for this e-mail, you are hereby notified that any copying,
distribution, or dissemination of this e-mail is strictly prohibited. If you
have received this e-mail in error, please immediately destroy, erase, or
discard this message. Please notify the sender immediately by return e-mail
if you have received this e-mail by mistake.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of vikram_k
Sent: Wednesday, March 09, 2011 12:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Developers Studio - Error

hi,

Yes sure you do.. Also it will be nice to check whats changed in the GLSQL
call from previous version to this version to understand better :)

Thanks,
Vikram

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Re: Remedy Developers Studio - Error

2011-03-09 Thread Joe Martin D'Souza

Any idea when this patch may be made available and what are the fixes slated 
to be implemented as a part of this patch for both the ITSM and other 
applications as well as the AR Server?


Sometimes I wish BMC Support site had the ability to have its support users 
view a dynamic list of:

1) SW defects that are scheduled to be addressed and fixed
2) Enhancements and New Features that would be implemented
3) Known open issues that will not yet be addressed
4) Tentative Release Date (with regular updates to it is subject to change)

in at least the next immediate patch or two... The reason I use the word 
dynamic is some of this information may be subject to change as the release 
date of a patch approaches..


This would add so much value to some of the KB viewers when they find that 
some issue they are dealing with is a known issue, and may not need to even 
call the Helpdesk or create a ticket if all this kind of information was 
already readily available. It may have cut the "when will this known issue 
be fixed" kind of calls by at least 25% or more if that is the extent of 
usage of the BMC knowledgebase..


Joe

-Original Message- 
From: Pruitt, Christopher (Bank of America Account)
Sent: Wednesday, March 09, 2011 9:34 AM Newsgroups: 
public.remedy.arsystem.general

To: arslist@ARSLIST.ORG
Subject: Re: Remedy Developers Studio - Error

It turns out this was a known issue that will be corrected as part of 7.6.04 
SP1 (which has not been released yet). It was part of Defect SW00389256.


Christopher Pruitt
Business Consulting III
HP Enterprises Services
christopher.pru...@hp.com
www.hp.com


Confidentiality Notice: This message and any files transmitted with it are 
intended for the sole use of the entity or individual to whom it is 
addressed, and may contain information that is confidential, privileged, and 
exempt from disclosure under applicable law. If you are not the intended 
addressee for this e-mail, you are hereby notified that any copying, 
distribution, or dissemination of this e-mail is strictly prohibited. If you 
have received this e-mail in error, please immediately destroy, erase, or 
discard this message. Please notify the sender immediately by return e-mail 
if you have received this e-mail by mistake.

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of vikram_k

Sent: Wednesday, March 09, 2011 12:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Developers Studio - Error

hi,

Yes sure you do.. Also it will be nice to check whats changed in the GLSQL
call from previous version to this version to understand better :)

Thanks,
Vikram 


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Re: Remedy Developers Studio - Error

2011-03-09 Thread Pruitt, Christopher (Bank of America Account)

It turns out this was a known issue that will be corrected as part of 7.6.04 
SP1 (which has not been released yet). It was part of Defect SW00389256.

Christopher Pruitt 
Business Consulting III 
HP Enterprises Services
christopher.pru...@hp.com
www.hp.com 


Confidentiality Notice: This message and any files transmitted with it are 
intended for the sole use of the entity or individual to whom it is addressed, 
and may contain information that is confidential, privileged, and exempt from 
disclosure under applicable law. If you are not the intended addressee for this 
e-mail, you are hereby notified that any copying, distribution, or 
dissemination of this e-mail is strictly prohibited. If you have received this 
e-mail in error, please immediately destroy, erase, or discard this message. 
Please notify the sender immediately by return e-mail if you have received this 
e-mail by mistake.
-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of vikram_k
Sent: Wednesday, March 09, 2011 12:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Developers Studio - Error

hi,

Yes sure you do.. Also it will be nice to check whats changed in the GLSQL
call from previous version to this version to understand better :)

Thanks,
Vikram

Pruitt, Christopher (Bank of America Account) wrote:
> 
> Interesting. I ran the SQL and API logs and this is what is showed. Looks
> like I need to open an issue with BMC.
> 
>
>   > /* Tue Mar 08 2011 08:04:36.9353 */+GSQL   ARGetListSQL -- select
> fil.filterId, fil.name from filter fil where fil.timestamp > 0
> _##EXTRA_WHERE_CLAUSE_## from Client Type 36 (protocol 13) at IP address
> 
>
>   > /* Tue Mar 08 2011 08:04:36.9359 */select fil.filterId, fil.name from
> filter fil where fil.timestamp > 0 _##EXTRA_WHERE_CLAUSE_##
>
>   > /* Tue Mar 08 2011 08:04:36.9382 */*** ERROR ***  ORA-00911: invalid
> character
>
>   > /* Tue Mar 08 2011 08:04:36.9384 */-GSQL FAIL
> 
> 
> 
> Christopher Pruitt
> HP Enterprise Services
> Bank of America Account | CIA - Integrated Applications | IW
> Infrastructure Team
> +1.972.605.7702 office | christopher.pru...@hp.com
> 
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of vikram_k
> Sent: Tuesday, March 08, 2011 1:03 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Developers Studio - Error
> 
> hi,
> 
> Can you extract the corresponding API and SQL logs with  this error
> message
> that can tell a lot of things.
> 
> Thanks,
> Vikram
> 
> Pruitt, Christopher (Bank of America Account) wrote:
>>
>> This is a brand new install I ran this morning.
>>
>> Christopher Pruitt
>> Business Consulting III
>> HP Enterprises Services
>> christopher.pru...@hp.com
>> www.hp.com<http://www.hp.com/>
>> [cid:image003.png@01CBDCE2.1F899120]
>>
>> Confidentiality Notice: This message and any files transmitted with it
>> are
>> intended for the sole use of the entity or individual to whom it is
>> addressed, and may contain information that is confidential, privileged,
>> and exempt from disclosure under applicable law. If you are not the
>> intended addressee for this e-mail, you are hereby notified that any
>> copying, distribution, or dissemination of this e-mail is strictly
>> prohibited. If you have received this e-mail in error, please immediately
>> destroy, erase, or discard this message. Please notify the sender
>> immediately by return e-mail if you have received this e-mail by mistake.
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
>> Sent: Monday, March 07, 2011 4:09 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Remedy Developers Studio - Error
>>
>> ** Have you tried a new install of RDS?
>>
>> -Original Message-
>> From: Pruitt, Christopher (Bank of America Account) (Bank of America
>> Account) 
>> To: arslist 
>> Sent: Mon, Mar 7, 2011 5:05 pm
>> Subject: Remedy Developers Studio - Error
>>
>> Has anyone ever seen this error with the Remedy Developer Studio 7.6.4
>>
>>
>>
>> I select all Objects, select Forms or Active Links and it will bring back
>> a list
>>
>> of objects, however, when I select Filters it gives me the following
>> error
>>
>>
>>
>> Unable to retrieve Filters lists from .
>> com.bmc.arsys.studio.model.ModelException:
>>
>> ERROR (552): Failure during SQL operation to the database: ORA-00911:
>> invalid
>>
>&

Re: Remedy Developers Studio - Error

2011-03-08 Thread vikram_k

hi,

Yes sure you do.. Also it will be nice to check whats changed in the GLSQL
call from previous version to this version to understand better :)

Thanks,
Vikram

Pruitt, Christopher (Bank of America Account) wrote:
> 
> Interesting. I ran the SQL and API logs and this is what is showed. Looks
> like I need to open an issue with BMC.
> 
>
>   > /* Tue Mar 08 2011 08:04:36.9353 */+GSQL   ARGetListSQL -- select
> fil.filterId, fil.name from filter fil where fil.timestamp > 0
> _##EXTRA_WHERE_CLAUSE_## from Client Type 36 (protocol 13) at IP address
> 
>
>   > /* Tue Mar 08 2011 08:04:36.9359 */select fil.filterId, fil.name from
> filter fil where fil.timestamp > 0 _##EXTRA_WHERE_CLAUSE_##
>
>   > /* Tue Mar 08 2011 08:04:36.9382 */*** ERROR ***  ORA-00911: invalid
> character
>
>   > /* Tue Mar 08 2011 08:04:36.9384 */-GSQL FAIL
> 
> 
> 
> Christopher Pruitt
> HP Enterprise Services
> Bank of America Account | CIA - Integrated Applications | IW
> Infrastructure Team
> +1.972.605.7702 office | christopher.pru...@hp.com
> 
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of vikram_k
> Sent: Tuesday, March 08, 2011 1:03 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Developers Studio - Error
> 
> hi,
> 
> Can you extract the corresponding API and SQL logs with  this error
> message
> that can tell a lot of things.
> 
> Thanks,
> Vikram
> 
> Pruitt, Christopher (Bank of America Account) wrote:
>>
>> This is a brand new install I ran this morning.
>>
>> Christopher Pruitt
>> Business Consulting III
>> HP Enterprises Services
>> christopher.pru...@hp.com
>> www.hp.com<http://www.hp.com/>
>> [cid:image003.png@01CBDCE2.1F899120]
>>
>> Confidentiality Notice: This message and any files transmitted with it
>> are
>> intended for the sole use of the entity or individual to whom it is
>> addressed, and may contain information that is confidential, privileged,
>> and exempt from disclosure under applicable law. If you are not the
>> intended addressee for this e-mail, you are hereby notified that any
>> copying, distribution, or dissemination of this e-mail is strictly
>> prohibited. If you have received this e-mail in error, please immediately
>> destroy, erase, or discard this message. Please notify the sender
>> immediately by return e-mail if you have received this e-mail by mistake.
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
>> Sent: Monday, March 07, 2011 4:09 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Remedy Developers Studio - Error
>>
>> ** Have you tried a new install of RDS?
>>
>> -Original Message-
>> From: Pruitt, Christopher (Bank of America Account) (Bank of America
>> Account) 
>> To: arslist 
>> Sent: Mon, Mar 7, 2011 5:05 pm
>> Subject: Remedy Developers Studio - Error
>>
>> Has anyone ever seen this error with the Remedy Developer Studio 7.6.4
>>
>>
>>
>> I select all Objects, select Forms or Active Links and it will bring back
>> a list
>>
>> of objects, however, when I select Filters it gives me the following
>> error
>>
>>
>>
>> Unable to retrieve Filters lists from .
>> com.bmc.arsys.studio.model.ModelException:
>>
>> ERROR (552): Failure during SQL operation to the database: ORA-00911:
>> invalid
>>
>> character (ARERR 5087).
>>
>>
>>
>> I did not have an issue when using version 7.5 but when I upgraded to
>> 7.6.4 this
>>
>> started to pop up.
>>
>>
>>
>> Environment:
>>
>> Remedy AR Server 7.1 (we are planning an upgrade to 7.6.4 later this
>> year)
>>
>> Oracle 10g
>>
>> SUN OS 5.9
>>
>> Remedy Developer Studio 7.6.4 running on Windows XP SP3.
>>
>>
>>
>>
>>
>> Christopher Pruitt
>>
>> Business Consulting III
>>
>> HP Enterprises Services
>>
>> christopher.pru...@hp.com<mailto:christopher.pru...@hp.com>
>>
>> www.hp.com<http://www.hp.com/<http://www.hp.com%3chttp/www.hp.com/>>
>>
>>
>>
>>
>>
>> Confidentiality Notice: This message and any files transmitted with it
>> are
>>
>> intended for the sole use of the entity or individual to whom it is
>> addressed,
>>
>> and may contain information that is confidential, privileged, and exempt
&g

Re: Remedy Developers Studio - Error

2011-03-08 Thread Pruitt, Christopher (Bank of America Account)

Interesting. I ran the SQL and API logs and this is what is showed. Looks like 
I need to open an issue with BMC.

  /* Tue Mar 08 
2011 08:04:36.9353 */+GSQL   ARGetListSQL -- select fil.filterId, fil.name from 
filter fil where fil.timestamp > 0 _##EXTRA_WHERE_CLAUSE_## from Client Type 36 
(protocol 13) at IP address 
  /* Tue Mar 08 
2011 08:04:36.9359 */select fil.filterId, fil.name from filter fil where 
fil.timestamp > 0 _##EXTRA_WHERE_CLAUSE_##
  /* Tue Mar 08 
2011 08:04:36.9382 */*** ERROR ***  ORA-00911: invalid character
  /* Tue Mar 08 
2011 08:04:36.9384 */-GSQL FAIL



Christopher Pruitt
HP Enterprise Services
Bank of America Account | CIA - Integrated Applications | IW Infrastructure Team
+1.972.605.7702 office | christopher.pru...@hp.com

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of vikram_k
Sent: Tuesday, March 08, 2011 1:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Developers Studio - Error

hi,

Can you extract the corresponding API and SQL logs with  this error message
that can tell a lot of things.

Thanks,
Vikram

Pruitt, Christopher (Bank of America Account) wrote:
>
> This is a brand new install I ran this morning.
>
> Christopher Pruitt
> Business Consulting III
> HP Enterprises Services
> christopher.pru...@hp.com
> www.hp.com<http://www.hp.com/>
> [cid:image003.png@01CBDCE2.1F899120]
>
> Confidentiality Notice: This message and any files transmitted with it are
> intended for the sole use of the entity or individual to whom it is
> addressed, and may contain information that is confidential, privileged,
> and exempt from disclosure under applicable law. If you are not the
> intended addressee for this e-mail, you are hereby notified that any
> copying, distribution, or dissemination of this e-mail is strictly
> prohibited. If you have received this e-mail in error, please immediately
> destroy, erase, or discard this message. Please notify the sender
> immediately by return e-mail if you have received this e-mail by mistake.
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
> Sent: Monday, March 07, 2011 4:09 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Developers Studio - Error
>
> ** Have you tried a new install of RDS?
>
> -Original Message-
> From: Pruitt, Christopher (Bank of America Account) (Bank of America
> Account) 
> To: arslist 
> Sent: Mon, Mar 7, 2011 5:05 pm
> Subject: Remedy Developers Studio - Error
>
> Has anyone ever seen this error with the Remedy Developer Studio 7.6.4
>
>
>
> I select all Objects, select Forms or Active Links and it will bring back
> a list
>
> of objects, however, when I select Filters it gives me the following error
>
>
>
> Unable to retrieve Filters lists from .
> com.bmc.arsys.studio.model.ModelException:
>
> ERROR (552): Failure during SQL operation to the database: ORA-00911:
> invalid
>
> character (ARERR 5087).
>
>
>
> I did not have an issue when using version 7.5 but when I upgraded to
> 7.6.4 this
>
> started to pop up.
>
>
>
> Environment:
>
> Remedy AR Server 7.1 (we are planning an upgrade to 7.6.4 later this year)
>
> Oracle 10g
>
> SUN OS 5.9
>
> Remedy Developer Studio 7.6.4 running on Windows XP SP3.
>
>
>
>
>
> Christopher Pruitt
>
> Business Consulting III
>
> HP Enterprises Services
>
> christopher.pru...@hp.com<mailto:christopher.pru...@hp.com>
>
> www.hp.com<http://www.hp.com/<http://www.hp.com%3chttp/www.hp.com/>>
>
>
>
>
>
> Confidentiality Notice: This message and any files transmitted with it are
>
> intended for the sole use of the entity or individual to whom it is
> addressed,
>
> and may contain information that is confidential, privileged, and exempt
> from
>
> disclosure under applicable law. If you are not the intended addressee for
> this
>
> e-mail, you are hereby notified that any copying, distribution, or
> dissemination
>
> of this e-mail is strictly prohibited. If you have received this e-mail in
>
> error, please immediately destroy, erase, or discard this message. Please
> notify
>
> the sender immediately by return e-mail if you have received this e-mail
> by
>
> mistake.
>
>
>
>
>
>
>
>
>
> ___
>
> UNSUBSCRIBE or access ARSlist Archives at
> www.arslist.org<http://www.arslist.org/>
>
> attend wwrug11 www.wwrug.com<http://www.wwrug.com/> ARSList: "Where the
> Answers Are"
>
>
>
> _att

Re: Remedy Developers Studio - Error

2011-03-07 Thread vikram_k

hi,

Can you extract the corresponding API and SQL logs with  this error message
that can tell a lot of things.

Thanks,
Vikram

Pruitt, Christopher (Bank of America Account) wrote:
> 
> This is a brand new install I ran this morning.
> 
> Christopher Pruitt
> Business Consulting III
> HP Enterprises Services
> christopher.pru...@hp.com
> www.hp.com<http://www.hp.com/>
> [cid:image003.png@01CBDCE2.1F899120]
> 
> Confidentiality Notice: This message and any files transmitted with it are
> intended for the sole use of the entity or individual to whom it is
> addressed, and may contain information that is confidential, privileged,
> and exempt from disclosure under applicable law. If you are not the
> intended addressee for this e-mail, you are hereby notified that any
> copying, distribution, or dissemination of this e-mail is strictly
> prohibited. If you have received this e-mail in error, please immediately
> destroy, erase, or discard this message. Please notify the sender
> immediately by return e-mail if you have received this e-mail by mistake.
> 
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
> Sent: Monday, March 07, 2011 4:09 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Developers Studio - Error
> 
> ** Have you tried a new install of RDS?
> 
> -Original Message-
> From: Pruitt, Christopher (Bank of America Account) (Bank of America
> Account) 
> To: arslist 
> Sent: Mon, Mar 7, 2011 5:05 pm
> Subject: Remedy Developers Studio - Error
> 
> Has anyone ever seen this error with the Remedy Developer Studio 7.6.4
> 
> 
> 
> I select all Objects, select Forms or Active Links and it will bring back
> a list
> 
> of objects, however, when I select Filters it gives me the following error
> 
> 
> 
> Unable to retrieve Filters lists from . 
> com.bmc.arsys.studio.model.ModelException:
> 
> ERROR (552): Failure during SQL operation to the database: ORA-00911:
> invalid
> 
> character (ARERR 5087).
> 
> 
> 
> I did not have an issue when using version 7.5 but when I upgraded to
> 7.6.4 this
> 
> started to pop up.
> 
> 
> 
> Environment:
> 
> Remedy AR Server 7.1 (we are planning an upgrade to 7.6.4 later this year)
> 
> Oracle 10g
> 
> SUN OS 5.9
> 
> Remedy Developer Studio 7.6.4 running on Windows XP SP3.
> 
> 
> 
> 
> 
> Christopher Pruitt
> 
> Business Consulting III
> 
> HP Enterprises Services
> 
> christopher.pru...@hp.com<mailto:christopher.pru...@hp.com>
> 
> www.hp.com<http://www.hp.com/<http://www.hp.com%3chttp/www.hp.com/>>
> 
> 
> 
> 
> 
> Confidentiality Notice: This message and any files transmitted with it are
> 
> intended for the sole use of the entity or individual to whom it is
> addressed,
> 
> and may contain information that is confidential, privileged, and exempt
> from
> 
> disclosure under applicable law. If you are not the intended addressee for
> this
> 
> e-mail, you are hereby notified that any copying, distribution, or
> dissemination
> 
> of this e-mail is strictly prohibited. If you have received this e-mail in
> 
> error, please immediately destroy, erase, or discard this message. Please
> notify
> 
> the sender immediately by return e-mail if you have received this e-mail
> by
> 
> mistake.
> 
> 
> 
> 
> 
> 
> 
> 
> 
> ___
> 
> UNSUBSCRIBE or access ARSlist Archives at
> www.arslist.org<http://www.arslist.org/>
> 
> attend wwrug11 www.wwrug.com<http://www.wwrug.com/> ARSList: "Where the
> Answers Are"
> 
> 
> 
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
> 
>  
> 

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Re: Remedy Developers Studio - Error

2011-03-07 Thread Pruitt, Christopher (Bank of America Account)

This is a brand new install I ran this morning.

Christopher Pruitt
Business Consulting III
HP Enterprises Services
christopher.pru...@hp.com
www.hp.com<http://www.hp.com/>
[cid:image003.png@01CBDCE2.1F899120]

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From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
Sent: Monday, March 07, 2011 4:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Developers Studio - Error

** Have you tried a new install of RDS?

-Original Message-
From: Pruitt, Christopher (Bank of America Account) (Bank of America Account) 

To: arslist 
Sent: Mon, Mar 7, 2011 5:05 pm
Subject: Remedy Developers Studio - Error

Has anyone ever seen this error with the Remedy Developer Studio 7.6.4



I select all Objects, select Forms or Active Links and it will bring back a list

of objects, however, when I select Filters it gives me the following error



Unable to retrieve Filters lists from .  
com.bmc.arsys.studio.model.ModelException:

ERROR (552): Failure during SQL operation to the database: ORA-00911: invalid

character (ARERR 5087).



I did not have an issue when using version 7.5 but when I upgraded to 7.6.4 this

started to pop up.



Environment:

Remedy AR Server 7.1 (we are planning an upgrade to 7.6.4 later this year)

Oracle 10g

SUN OS 5.9

Remedy Developer Studio 7.6.4 running on Windows XP SP3.





Christopher Pruitt

Business Consulting III

HP Enterprises Services

christopher.pru...@hp.com<mailto:christopher.pru...@hp.com>

www.hp.com<http://www.hp.com/<http://www.hp.com%3chttp/www.hp.com/>>





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of this e-mail is strictly prohibited. If you have received this e-mail in

error, please immediately destroy, erase, or discard this message. Please notify

the sender immediately by return e-mail if you have received this e-mail by

mistake.









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Re: Remedy Developers Studio - Error

2011-03-07 Thread Roger Justice

Have you tried a new install of RDS?

-Original Message-
From: Pruitt, Christopher (Bank of America Account) (Bank of America Account) 

To: arslist 
Sent: Mon, Mar 7, 2011 5:05 pm
Subject: Remedy Developers Studio - Error

Has anyone ever seen this error with the Remedy Developer Studio 7.6.4
I select all Objects, select Forms or Active Links and it will bring back a 
list 
f objects, however, when I select Filters it gives me the following error
Unable to retrieve Filters lists from .  
com.bmc.arsys.studio.model.ModelException: 
RROR (552): Failure during SQL operation to the database: ORA-00911: invalid 
haracter (ARERR 5087).
I did not have an issue when using version 7.5 but when I upgraded to 7.6.4 
this 
tarted to pop up.
Environment:
emedy AR Server 7.1 (we are planning an upgrade to 7.6.4 later this year)
racle 10g
UN OS 5.9
emedy Developer Studio 7.6.4 running on Windows XP SP3.

hristopher Pruitt
usiness Consulting III
P Enterprises Services
hristopher.pru...@hp.com
ww.hp.com

onfidentiality Notice: This message and any files transmitted with it are 
ntended for the sole use of the entity or individual to whom it is addressed, 
nd may contain information that is confidential, privileged, and exempt from 
isclosure under applicable law. If you are not the intended addressee for this 
-mail, you are hereby notified that any copying, distribution, or dissemination 
f this e-mail is strictly prohibited. If you have received this e-mail in 
rror, please immediately destroy, erase, or discard this message. Please notify 
he sender immediately by return e-mail if you have received this e-mail by 
istake.

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ttend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

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Re: Remedy Developers Studio - Error

Re: Remedy Developers Studio - Error

Re: Remedy Developers Studio - Error

Re: Remedy Developers Studio - Error

Re: Remedy Developers Studio - Error

Re: Remedy Developers Studio - Error

Re: Remedy Developers Studio - Error

Re: Remedy Developers Studio - Error

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