Re: Remedy webservice didn't work after change computer name

2009-04-16 Thread maggie2007
Bipin,

I did flush the MidTier cache, even restart machine.  Let me try again.


Bhavsar, Bipin wrote:
> 
> Hi Maggie,
> 
> Have you flushed Mid tier Cache before testing?
> 
> 
> Thanks & Regards,
> 
> Bipin Bhavsar / Capgemini India / Airoli (Mumbai). 
> Consultant / ITSM (AOS)
> /: +91-22-39194300 / Extn: 2211236 / VoIP : 2212003.
> Cell: +91- 99 20 90 4470.
> C bipin.bhav...@capgemini.com
> b www.in.capgemini.com
>  Together. Free your energies
> 
> 
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of maggie2007
> Sent: Thursday, April 16, 2009 8:18 AM
> To: arslist@ARSLIST.ORG
> Subject: Remedy webservice didn't work after change computer name
> 
> I installed Remedy6.3 server and webtier on a virtual machine,
> then I make a copy of the virtual machine, rename it, then find that I
> cannot browse the webservice URL.
> Is there any configuration for me to change in order to make it work?
> 
> It is a little bit time consuming to uninstall and reinstall.
> -- 
> View this message in context:
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> Sent from the ARS (Action Request System) mailing list archive at
> Nabble.com.
> 
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> 
> 
> 
> 
> 
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Re: Remedy webservice didn't work after change computer name

2009-04-16 Thread jham36
Make sure you add the new remedy server name to the mid tier
configuration. Do this through the mid tier config  http:///arsys/shared/config/config.jsp

James

On Apr 16, 9:01 am, "Bhavsar, Bipin" 
wrote:
> Hi Maggie,
>
> Have you flushed Mid tier Cache before testing?
>
> Thanks & Regards,
>
> Bipin Bhavsar / Capgemini India / Airoli (Mumbai).
> Consultant / ITSM (AOS)
> /: +91-22-39194300 / Extn: 2211236 / VoIP : 2212003.
> Cell: +91- 99 20 90 4470.
> C bipin.bhav...@capgemini.com
> bwww.in.capgemini.com
>  Together. Free your energies
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of maggie2007
> Sent: Thursday, April 16, 2009 8:18 AM
> To: arsl...@arslist.org
> Subject: Remedy webservice didn't work after change computer name
>
> I installed Remedy6.3 server and webtier on a virtual machine,
> then I make a copy of the virtual machine, rename it, then find that I
> cannot browse the webservice URL.
> Is there any configuration for me to change in order to make it work?
>
> It is a little bit time consuming to uninstall and reinstall.
> --
> View this message in 
> context:http://www.nabble.com/Remedy-webservice-didn%27t-work-after-change-co...
> Sent from the ARS (Action Request System) mailing list archive at Nabble.com.
>
> ___
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
>
> This message contains information that may be privileged or confidential and 
> is the property of the Capgemini Group. It is
> intended only for the person to whom it is addressed. If you are not the 
> intended recipient, you are not authorized to
> read, print, retain, copy, disseminate, distribute, or use this message or 
> any part thereof. If you receive this message
> in error, please notify the sender immediately and delete all copies of this 
> message.
>
> ___
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"

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Re: Remedy webservice didn't work after change computer name

2009-04-16 Thread Bhavsar, Bipin
Hi Maggie,

Have you flushed Mid tier Cache before testing?


Thanks & Regards,

Bipin Bhavsar / Capgemini India / Airoli (Mumbai). 
Consultant / ITSM (AOS)
/: +91-22-39194300 / Extn: 2211236 / VoIP : 2212003.
Cell: +91- 99 20 90 4470.
C bipin.bhav...@capgemini.com
b www.in.capgemini.com
 Together. Free your energies


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of maggie2007
Sent: Thursday, April 16, 2009 8:18 AM
To: arslist@ARSLIST.ORG
Subject: Remedy webservice didn't work after change computer name

I installed Remedy6.3 server and webtier on a virtual machine,
then I make a copy of the virtual machine, rename it, then find that I
cannot browse the webservice URL.
Is there any configuration for me to change in order to make it work?

It is a little bit time consuming to uninstall and reinstall.
-- 
View this message in context: 
http://www.nabble.com/Remedy-webservice-didn%27t-work-after-change-computer-name-tp23070543p23070543.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

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This message contains information that may be privileged or confidential and is 
the property of the Capgemini Group. It is 
intended only for the person to whom it is addressed. If you are not the 
intended recipient, you are not authorized to 
read, print, retain, copy, disseminate, distribute, or use this message or any 
part thereof. If you receive this message 
in error, please notify the sender immediately and delete all copies of this 
message.

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