Re: To be, or not to be? ARS Ver. 7.1
Hello Craig, basically it's an issue with AL migration. According to the list, it is not affecting everyone. At the bug description it is stated, that it's happening with AL's that have embedded objects. Suppose if you get that error, you can just import those failing ones with the Admin tool, and are good to go. "Defect ID: SW00281927 Summary: Ref: ISS03188951, Migrator Error- unknown error occurred within the thread Status: Closed Resolution: Fixed Target release: 002" Best greetings, Robert Mit den besten Gruessen/Best regards, Robert Kern VDO Automotive AG SV IO EAD30 Sonderthemen 07 Sodener Strasse 9, 65824 Schwalbach, Germany Ein Unternehmen des Continental-Konzerns/A Company of the Continental Corporation Telefon/Phone: +49 6196 87-2546 Mobile: +49 170 8522-515 Telefax: +49 6196 8779-2546 E-Mail: [EMAIL PROTECTED] http://www.continental-corporation.com __ VDO Automotive AG, Siemensstr. 12, 93055 Regensburg Postfach/Postbox 10 09 43, 93009 Regensburg Vorsitzender des Aufsichtsrats/Chairman of the Supervisory Board: Johannes Suttmeyer Vorstand/Managing Board: Dr. Alan Hippe, Helmut Matschi Sitz der Gesellschaft/Registered office: Regensburg Registergericht/Commercial registry: Regensburg, HRB 10510 __ Proprietary and confidential. Distribution only by express authority of Continental AG or its subsidiaries. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter Sent: Tuesday, January 15, 2008 3:21 PM To: arslist@ARSLIST.ORG Subject: Re: To be, or not to be? ARS Ver. 7.1 ** What is the problem you found with Migrator and has it been confirmed? We need to move to v7.1 ASAP but also use Migrator... Craig Carter From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kern, Robert SBA Sent: Monday, January 14, 2008 9:36 AM To: arslist@ARSLIST.ORG Subject: Re: To be, or not to be? ARS Ver. 7.1 Hello Andy, we are currently running on 6.3 and building a new 7.1 system. At the moment we just move data and are not really testing, so can't give you any feedback on testing results ... however, we came across an issue with the Migrator, which is going to be fixed in patch 002 (basically it prevents us from using the Migrator). What I'm saying is that the advantage of going directly to 7.1 is, that it takes longer until it is officially unsupported (7.0 is moving out of support one step earlier, right?). If you ask me, that is one major advantage. Though it also will take us some additional time until we go productive. 2-3 months or so. I'm hoping that 1 or better 2 additional patches will be released by then, and I would not like to or (personally) recommend to go live with such an early release as patch 001. Of course just my personal thoughts. Best greetings, Robert Mit den besten Gruessen/Best regards, Robert Kern VDO Automotive AG SV IO EAD30 Sonderthemen 07 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: To be, or not to be? ARS Ver. 7.1
What is the problem you found with Migrator and has it been confirmed? We need to move to v7.1 ASAP but also use Migrator... Craig Carter From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kern, Robert SBA Sent: Monday, January 14, 2008 9:36 AM To: arslist@ARSLIST.ORG Subject: Re: To be, or not to be? ARS Ver. 7.1 Hello Andy, we are currently running on 6.3 and building a new 7.1 system. At the moment we just move data and are not really testing, so can't give you any feedback on testing results ... however, we came across an issue with the Migrator, which is going to be fixed in patch 002 (basically it prevents us from using the Migrator). What I'm saying is that the advantage of going directly to 7.1 is, that it takes longer until it is officially unsupported (7.0 is moving out of support one step earlier, right?). If you ask me, that is one major advantage. Though it also will take us some additional time until we go productive. 2-3 months or so. I'm hoping that 1 or better 2 additional patches will be released by then, and I would not like to or (personally) recommend to go live with such an early release as patch 001. Of course just my personal thoughts. Best greetings, Robert Mit den besten Gruessen/Best regards, Robert Kern VDO Automotive AG SV IO EAD30 Sonderthemen 07 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: To be, or not to be? ARS Ver. 7.1
I kind of guessed that was the case (:
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Monday, January 14, 2008 3:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: To be, or not to be? ARS Ver. 7.1
**
Sorry, Brian, but that's not gonna happen. The gradual migration of
non-coding items from Admin to User is by design, and will enable BMC to
release a different and more powerful Admin tool with the next major
version of AR System.
Rick
On 1/14/08, Sokol, Brian <[EMAIL PROTECTED]> wrote:
I also hate having the server info removed from the Admin
console.
Forcing me to go through the User tool is not helping me at all.
BMC if
you are listening please put it back in the Admin tool where it
belongs.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG ] On Behalf Of David Sanders
Sent: Monday, January 14, 2008 2:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: To be, or not to be? ARS Ver. 7.1
Hi Andy
My own opinion is that 7.1 is a good release and so far I have
had no
problems in production. Running on Windows/MS SQL.
The main advantages are the built-in password management and
password
change functionality, multi-threaded escalation queue and filter
error
handling.
The most annoying downside is the removal of the Server
Information from
the Admin Tool, being replaced by the admin application in the
User
Tool. I am constantly having to open a 2nd User tool just to
turn logs
on and off.
I do not use ITSM7 so cannot comment on any of the processes
that it
uses and their stability, just on the base ARS platform.
HTH
David Sanders
Remedy Solution Architect
Enterprise Service Suite @ Work
==
ARS List Award Winner 2005
Best 3rd party Remedy Application
See the ESS Concepts Guide
tel +44 1494 468980
mobile +44 7710 377761
email [EMAIL PROTECTED]
web http://www.westoverconsulting.co.uk
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
Sent: Monday, January 14, 2008 4:09 PM
To: arslist@ARSLIST.ORG
Subject: To be, or not to be? ARS Ver. 7.1
We are currently running ARS 7.0.01 and I wanted to get some
opinions on
7.1. We are considering upgrading, but I wanted to see what the
communities thoughts were on the state of the release.
Just looking for people's personal opinions on whether they
would
upgrade at this time, or if there are problems that would
warrant
waiting a while.
Thanks in advance for any feedback.
Andy L. Mayfield
Sr. System Operation Specialist
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140
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html___
___
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Re: To be, or not to be? ARS Ver. 7.1
But it can always be enabled by changing some registry values, please refer to guide "what's new in 7.1" ... Cheers Naveen From: Action Request System discussion list(ARSList) on behalf of Sokol, Brian Sent: Tue 1/15/2008 1:42 AM To: arslist@ARSLIST.ORG Subject: Re: To be, or not to be? ARS Ver. 7.1 I also hate having the server info removed from the Admin console. Forcing me to go through the User tool is not helping me at all. BMC if you are listening please put it back in the Admin tool where it belongs. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Monday, January 14, 2008 2:17 PM To: arslist@ARSLIST.ORG Subject: Re: To be, or not to be? ARS Ver. 7.1 Hi Andy My own opinion is that 7.1 is a good release and so far I have had no problems in production. Running on Windows/MS SQL. The main advantages are the built-in password management and password change functionality, multi-threaded escalation queue and filter error handling. The most annoying downside is the removal of the Server Information from the Admin Tool, being replaced by the admin application in the User Tool. I am constantly having to open a 2nd User tool just to turn logs on and off. I do not use ITSM7 so cannot comment on any of the processes that it uses and their stability, just on the base ARS platform. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work == ARS List Award Winner 2005 Best 3rd party Remedy Application See the ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Monday, January 14, 2008 4:09 PM To: arslist@ARSLIST.ORG Subject: To be, or not to be? ARS Ver. 7.1 We are currently running ARS 7.0.01 and I wanted to get some opinions on 7.1. We are considering upgrading, but I wanted to see what the communities thoughts were on the state of the release. Just looking for people's personal opinions on whether they would upgrade at this time, or if there are problems that would warrant waiting a while. Thanks in advance for any feedback. Andy L. Mayfield Sr. System Operation Specialist Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" DISCLAIMER: --- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. --- ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: To be, or not to be? ARS Ver. 7.1
Sorry, Brian, but that's not gonna happen. The gradual migration of non-coding items from Admin to User is by design, and will enable BMC to release a different and more powerful Admin tool with the next major version of AR System. Rick On 1/14/08, Sokol, Brian <[EMAIL PROTECTED]> wrote: > > I also hate having the server info removed from the Admin console. > Forcing me to go through the User tool is not helping me at all. BMC if > you are listening please put it back in the Admin tool where it belongs. > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders > Sent: Monday, January 14, 2008 2:17 PM > To: arslist@ARSLIST.ORG > Subject: Re: To be, or not to be? ARS Ver. 7.1 > > Hi Andy > > My own opinion is that 7.1 is a good release and so far I have had no > problems in production. Running on Windows/MS SQL. > > The main advantages are the built-in password management and password > change functionality, multi-threaded escalation queue and filter error > handling. > > The most annoying downside is the removal of the Server Information from > the Admin Tool, being replaced by the admin application in the User > Tool. I am constantly having to open a 2nd User tool just to turn logs > on and off. > > I do not use ITSM7 so cannot comment on any of the processes that it > uses and their stability, just on the base ARS platform. > > HTH > > David Sanders > Remedy Solution Architect > Enterprise Service Suite @ Work > == > ARS List Award Winner 2005 > Best 3rd party Remedy Application > > See the ESS Concepts Guide > > tel +44 1494 468980 > mobile +44 7710 377761 > email [EMAIL PROTECTED] > > web http://www.westoverconsulting.co.uk > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. > Sent: Monday, January 14, 2008 4:09 PM > To: arslist@ARSLIST.ORG > Subject: To be, or not to be? ARS Ver. 7.1 > > We are currently running ARS 7.0.01 and I wanted to get some opinions on > 7.1. We are considering upgrading, but I wanted to see what the > communities thoughts were on the state of the release. > > Just looking for people's personal opinions on whether they would > upgrade at this time, or if there are problems that would warrant > waiting a while. > > Thanks in advance for any feedback. > > Andy L. Mayfield > Sr. System Operation Specialist > Alabama Power Company > Office: 205-226-1805 > Cell: 205-288-9140 > SoLinc: 10*19140 > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: To be, or not to be? ARS Ver. 7.1
I also hate having the server info removed from the Admin console. Forcing me to go through the User tool is not helping me at all. BMC if you are listening please put it back in the Admin tool where it belongs. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Monday, January 14, 2008 2:17 PM To: arslist@ARSLIST.ORG Subject: Re: To be, or not to be? ARS Ver. 7.1 Hi Andy My own opinion is that 7.1 is a good release and so far I have had no problems in production. Running on Windows/MS SQL. The main advantages are the built-in password management and password change functionality, multi-threaded escalation queue and filter error handling. The most annoying downside is the removal of the Server Information from the Admin Tool, being replaced by the admin application in the User Tool. I am constantly having to open a 2nd User tool just to turn logs on and off. I do not use ITSM7 so cannot comment on any of the processes that it uses and their stability, just on the base ARS platform. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work == ARS List Award Winner 2005 Best 3rd party Remedy Application See the ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Monday, January 14, 2008 4:09 PM To: arslist@ARSLIST.ORG Subject: To be, or not to be? ARS Ver. 7.1 We are currently running ARS 7.0.01 and I wanted to get some opinions on 7.1. We are considering upgrading, but I wanted to see what the communities thoughts were on the state of the release. Just looking for people's personal opinions on whether they would upgrade at this time, or if there are problems that would warrant waiting a while. Thanks in advance for any feedback. Andy L. Mayfield Sr. System Operation Specialist Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: To be, or not to be? ARS Ver. 7.1
Hi Andy My own opinion is that 7.1 is a good release and so far I have had no problems in production. Running on Windows/MS SQL. The main advantages are the built-in password management and password change functionality, multi-threaded escalation queue and filter error handling. The most annoying downside is the removal of the Server Information from the Admin Tool, being replaced by the admin application in the User Tool. I am constantly having to open a 2nd User tool just to turn logs on and off. I do not use ITSM7 so cannot comment on any of the processes that it uses and their stability, just on the base ARS platform. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work == ARS List Award Winner 2005 Best 3rd party Remedy Application See the ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Monday, January 14, 2008 4:09 PM To: arslist@ARSLIST.ORG Subject: To be, or not to be? ARS Ver. 7.1 We are currently running ARS 7.0.01 and I wanted to get some opinions on 7.1. We are considering upgrading, but I wanted to see what the communities thoughts were on the state of the release. Just looking for people's personal opinions on whether they would upgrade at this time, or if there are problems that would warrant waiting a while. Thanks in advance for any feedback. Andy L. Mayfield Sr. System Operation Specialist Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: To be, or not to be? ARS Ver. 7.1
Hello Andy, we are currently running on 6.3 and building a new 7.1 system. At the moment we just move data and are not really testing, so can't give you any feedback on testing results ... however, we came across an issue with the Migrator, which is going to be fixed in patch 002 (basically it prevents us from using the Migrator). What I'm saying is that the advantage of going directly to 7.1 is, that it takes longer until it is officially unsupported (7.0 is moving out of support one step earlier, right?). If you ask me, that is one major advantage. Though it also will take us some additional time until we go productive. 2-3 months or so. I'm hoping that 1 or better 2 additional patches will be released by then, and I would not like to or (personally) recommend to go live with such an early release as patch 001. Of course just my personal thoughts. Best greetings, Robert Mit den besten Gruessen/Best regards, Robert Kern VDO Automotive AG SV IO EAD30 Sonderthemen 07 Sodener Strasse 9, 65824 Schwalbach, Germany Ein Unternehmen des Continental-Konzerns/A Company of the Continental Corporation Telefon/Phone: +49 6196 87-2546 Mobile: +49 170 8522-515 Telefax: +49 6196 8779-2546 E-Mail: [EMAIL PROTECTED] http://www.continental-corporation.com __ VDO Automotive AG, Siemensstr. 12, 93055 Regensburg Postfach/Postbox 10 09 43, 93009 Regensburg Vorsitzender des Aufsichtsrats/Chairman of the Supervisory Board: Johannes Suttmeyer Vorstand/Managing Board: Dr. Alan Hippe, Helmut Matschi Sitz der Gesellschaft/Registered office: Regensburg Registergericht/Commercial registry: Regensburg, HRB 10510 __ Proprietary and confidential. Distribution only by express authority of Continental AG or its subsidiaries. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Monday, January 14, 2008 5:09 PM To: arslist@ARSLIST.ORG Subject: To be, or not to be? ARS Ver. 7.1 We are currently running ARS 7.0.01 and I wanted to get some opinions on 7.1. We are considering upgrading, but I wanted to see what the communities thoughts were on the state of the release. Just looking for people's personal opinions on whether they would upgrade at this time, or if there are problems that would warrant waiting a while. Thanks in advance for any feedback. Andy L. Mayfield Sr. System Operation Specialist Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
