Remedy as eDiscovery
Does anyone know of Remedy being used for legal eDiscovery? (Obviously, this is not its intended function.) More generaly, has anyone devised - or does anyone know of - a way to search within attached files, or for that matter, files residing within some other system? (e.g., from within Remedy, search 6000 emails for a particular keyword). I have seen some earlier messages about interfacing with Documentum. But outside of APIs, I'm thinking the simplest way to do this is to attach a file, and then use data files to store metadata about the file. Thanx in advance, Joe Castleman ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Remedy as eDiscovery
Remedy Knowledge Management can query in attaced documents to RKM entries. It will not search in external databases. -Original Message- From: Joe Castleman joe.castle...@gmail.com To: arslist@ARSLIST.ORG Sent: Wed, Jan 27, 2010 12:13 pm Subject: Remedy as eDiscovery Does anyone know of Remedy being used for legal eDiscovery? (Obviously, this is not its intended function.) More generaly, has anyone devised - or does anyone know of - a way to search within attached files, or for that matter, files residing within some other system? (e.g., from within Remedy, search 6000 emails for a particular keyword). I have seen some earlier messages about interfacing with Documentum. But outside of APIs, I'm thinking the simplest way to do this is to attach a file, and then use data files to store metadata about the file. Thanx in advance, Joe Castleman _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Remedy as eDiscovery
Thanks, Roger. Here is a better question: Has anyone used Remedy as a front end tool for the eDiscovery process by automatically searching, processing, preserving, analyzing, and reviewing terabytes of files and e-mails from information sources across the organization? If so, what application did Remedy interface with? On Wed, Jan 27, 2010 at 12:24 PM, Roger Justice rjust2...@aol.com wrote: Remedy Knowledge Management can query in attaced documents to RKM entries. It will not search in external databases. -Original Message- From: Joe Castleman joe.castle...@gmail.com To: arslist@ARSLIST.ORG Sent: Wed, Jan 27, 2010 12:13 pm Subject: Remedy as eDiscovery Does anyone know of Remedy being used for legal eDiscovery? (Obviously, this is not its intended function.) More generaly, has anyone devised - or does anyone know of - a way to search within attached files, or for that matter, files residing within some other system? (e.g., from within Remedy, search 6000 emails for a particular keyword). I have seen some earlier messages about interfacing with Documentum. But outside of APIs, I'm thinking the simplest way to do this is to attach a file, and then use data files to store metadata about the file. Thanx in advance, Joe Castleman _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Remedy as eDiscovery
I would not try to use Remedy for it. I'm a big proponent of ARS and have used it for all kinds of cool stuff, but you are better off with something like Filenet or Documentum. However, I do see a good fit in using Remedy to track requests made for searches against those types of systems in Remedy, and you could even build a custom integration to launch a search via ARS either via web services, custom apis, or if it has a URL you can pass parameters to. Thanks, Shawn Pierson -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe Castleman Sent: Wednesday, January 27, 2010 12:17 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy as eDiscovery Thanks, Roger. Here is a better question: Has anyone used Remedy as a front end tool for the eDiscovery process by automatically searching, processing, preserving, analyzing, and reviewing terabytes of files and e-mails from information sources across the organization? If so, what application did Remedy interface with? On Wed, Jan 27, 2010 at 12:24 PM, Roger Justice rjust2...@aol.com wrote: Remedy Knowledge Management can query in attaced documents to RKM entries. It will not search in external databases. -Original Message- From: Joe Castleman joe.castle...@gmail.com To: arslist@ARSLIST.ORG Sent: Wed, Jan 27, 2010 12:13 pm Subject: Remedy as eDiscovery Does anyone know of Remedy being used for legal eDiscovery? (Obviously, this is not its intended function.) More generaly, has anyone devised - or does anyone know of - a way to search within attached files, or for that matter, files residing within some other system? (e.g., from within Remedy, search 6000 emails for a particular keyword). I have seen some earlier messages about interfacing with Documentum. But outside of APIs, I'm thinking the simplest way to do this is to attach a file, and then use data files to store metadata about the file. Thanx in advance, Joe Castleman _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
