Re: Remedy on a VM with hyper threaded processors

2007-05-25 Thread Axton

Last time I installed Microsoft's VM (~3 months ago), it did not
support multiple cpu's.  Maybe a bug in the MS VM software?

Axton Grams

On 5/25/07, William Rentfrow <[EMAIL PROTECTED]> wrote:

**

Has anyone setup Remedy 7 ITSM on a virtual machine that had hyper threaded
processors?

We have one test box and it's flaky.  It's running on a Microsoft virtual
machine and has two processors allocated, both of which are hyper threaded
and it should "appear" to Remedy to be 4 processorts.  It also has 1.5 gig
of RAM allocated.  That's not a lot but it's arguably enough since the
server never appears to hit peak usage on RAM (only 1 user doing light
development).

However, we get timeouts when trying to save workflow - specifically
filters.

I read a document recently that explained how Remedy managed multiple
processors and it said that Remedy uses the OS to manage threading - so I'm
thinking perhaps the VM software is not optimized to managed the processors
well.

Any thoughts? __20060125___This posting
was submitted with HTML in it___


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Remedy on a VM with hyper threaded processors

2007-05-25 Thread William Rentfrow
Has anyone setup Remedy 7 ITSM on a virtual machine that had hyper
threaded processors?
 
We have one test box and it's flaky.  It's running on a Microsoft
virtual machine and has two processors allocated, both of which are
hyper threaded and it should "appear" to Remedy to be 4 processorts.  It
also has 1.5 gig of RAM allocated.  That's not a lot but it's arguably
enough since the server never appears to hit peak usage on RAM (only 1
user doing light development).
 
However, we get timeouts when trying to save workflow - specifically
filters.
 
I read a document recently that explained how Remedy managed multiple
processors and it said that Remedy uses the OS to manage threading - so
I'm thinking perhaps the VM software is not optimized to managed the
processors well.
 
Any thoughts?

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