Run Process fails without error message
Without wishing to get off topic or 'cross' Dan, VMs rule the world now-a-days. In some organisations, you don't get a desktop, you get one or more VMs and if you want to work in an office, you sit down to a almost dumb workstation and connect to your chosen VM. I've seen really forward thinking organisations where, if you want a new VM (I fancy trying AR System X.Y), you go to a web page, select the requirements (512Gb if you want ITSM, 1Gb for pure AR System :-), press a button, make a tea and take delivery of a new server. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Run Process fails without error message
Hi John, Why start worrying about crossing me now? I have just been deploying stuff in VSphere, have VM on my laptop, and have been dealing with VMs for way too long (starting with IBM CMS either early 90s or 80s can't remember when). I am by no means a VM expert, but I am familiar with them nonetheless. I am an expert at diagnosing issues, spent 13 years at a University doing just that. VMs have a tendency to do odd things that throw errors that look like something else has happened when they have really just had a Rob Ford moment. Yes VMs rule the world, they are sitting up in the clouds and occasionally create their own rain storms for no compelling reason. That is the diagnostic problem: if something impossible just happened, or at least what appears to be impossible on a physical machine, it is probably VM machine restart or Service restart on a VM machine. One could argue that any OS is really a VM on the machine language. Each layer of distance from the physical machine will always introduce potential issues, so the closer you stay to machine level the faster and more efficient and less prone to errors it will be, look at any real time system. But I digress. As always it is a balancing act, cost versus reliability etc. etc. Dan -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker Sent: August 21, 2014 2:11 AM To: arslist@ARSLIST.ORG Subject: Run Process fails without error message Without wishing to get off topic or 'cross' Dan, VMs rule the world now-a-days. In some organisations, you don't get a desktop, you get one or more VMs and if you want to work in an office, you sit down to a almost dumb workstation and connect to your chosen VM. I've seen really forward thinking organisations where, if you want a new VM (I fancy trying AR System X.Y), you go to a web page, select the requirements (512Gb if you want ITSM, 1Gb for pure AR System :-), press a button, make a tea and take delivery of a new server. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Run Process fails without error message
Got a head-scratcher here: Env: ARS 8.1.1, custom (e.g. SIMPLE) application on Win 2008 server. A filter executes a RUN PROCESS that issues an OS command that writes a PDF file. Everything was working fine for weeks, but this AM it failed. Filter logs show the command, but no results. To debug, the OS command was changed to ‘COPY file1 to file2’ This failed as well, again, without a log entry. We rebooted the server, without making any other changes, and now it is working. We replaced the COPY command with the original command, and it, too, is working. ALSO, this same server will sometimes fail to run ARPLUGINs (logging in shows an error), and a reboot fixes it, too. Has anyone else seen this strange behavior? My only workaround is to reboot every night. TIA, Joel Joel Senderjdsen...@earthlink.net310.829.5552 --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Run Process fails without error message
If it is a VM WIN 2008 server it sounds normal (yes, my bias against VMs is showing again). Others can comment about it being WIN and that LINUX or other UNIX survives processes better. Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joel Sender Sent: August 20, 2014 5:02 PM To: arslist@ARSLIST.ORG Subject: Run Process fails without error message ** Got a head-scratcher here: Env: ARS 8.1.1, custom (e.g. SIMPLE) application on Win 2008 server. A filter executes a RUN PROCESS that issues an OS command that writes a PDF file. Everything was working fine for weeks, but this AM it failed. Filter logs show the command, but no results. To debug, the OS command was changed to ‘COPY file1 to file2’ This failed as well, again, without a log entry. We rebooted the server, without making any other changes, and now it is working. We replaced the COPY command with the original command, and it, too, is working. ALSO, this same server will sometimes fail to run ARPLUGINs (logging in shows an error), and a reboot fixes it, too. Has anyone else seen this strange behavior? My only workaround is to reboot every night. TIA, Joel Joel Senderjdsen...@earthlink.net mailto:jdsen...@earthlink.net 310.829.5552 _ http://www.avast.com/ This email is free from viruses and malware because avast! Antivirus http://www.avast.com/ protection is active. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Run Process fails without error message
As much as I would like to jump on Dan's band wagon...I can't. I have countless Windows VM's running for MANY years with countless run-processes executing constantly with no issues as you have described. This is going to take quite a bit of troubleshooting to figure out what's going on So...you say a reboot, are you talking about an OS level reboot, or an application level reboot (restart the windows service). What happens if you just do an app restart, instead of an OS reboot This is an important difference, and it says a lot about what might be wrong On Wed, Aug 20, 2014 at 3:47 PM, arslist arsl...@danielbloom.ca wrote: ** If it is a VM WIN 2008 server it sounds normal (yes, my bias against VMs is showing again). Others can comment about it being WIN and that LINUX or other UNIX survives processes better. Dan *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Joel Sender *Sent:* August 20, 2014 5:02 PM *To:* arslist@ARSLIST.ORG *Subject:* Run Process fails without error message ** Got a head-scratcher here: Env: ARS 8.1.1, custom (e.g. SIMPLE) application on Win 2008 server. A filter executes a RUN PROCESS that issues an OS command that writes a PDF file. Everything was working fine for weeks, but this AM it failed. Filter logs show the command, but no results. To debug, the OS command was changed to ‘COPY file1 to file2’ This failed as well, again, without a log entry. We rebooted the server, without making any other changes, and now it is working. We replaced the COPY command with the original command, and it, too, is working. ALSO, this same server will sometimes fail to run ARPLUGINs (logging in shows an error), and a reboot fixes it, too. Has anyone else seen this strange behavior? My only workaround is to reboot every night. TIA, *Joel* Joel Senderjdsen...@earthlink.net310.829.5552 -- http://www.avast.com/ This email is free from viruses and malware because avast! Antivirus http://www.avast.com/ protection is active. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Run Process fails without error message
I am glad you said no issues as he has described about the VMs. I would not believe you if you said without issues. Joel has described a weirdness that depending on it being a VM or not is also important. Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: August 20, 2014 6:05 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process fails without error message ** As much as I would like to jump on Dan's band wagon...I can't. I have countless Windows VM's running for MANY years with countless run-processes executing constantly with no issues as you have described. This is going to take quite a bit of troubleshooting to figure out what's going on So...you say a reboot, are you talking about an OS level reboot, or an application level reboot (restart the windows service). What happens if you just do an app restart, instead of an OS reboot This is an important difference, and it says a lot about what might be wrong On Wed, Aug 20, 2014 at 3:47 PM, arslist arsl...@danielbloom.ca mailto:arsl...@danielbloom.ca wrote: ** If it is a VM WIN 2008 server it sounds normal (yes, my bias against VMs is showing again). Others can comment about it being WIN and that LINUX or other UNIX survives processes better. Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG ] On Behalf Of Joel Sender Sent: August 20, 2014 5:02 PM To: arslist@ARSLIST.ORG Subject: Run Process fails without error message ** Got a head-scratcher here: Env: ARS 8.1.1, custom (e.g. SIMPLE) application on Win 2008 server. A filter executes a RUN PROCESS that issues an OS command that writes a PDF file. Everything was working fine for weeks, but this AM it failed. Filter logs show the command, but no results. To debug, the OS command was changed to ‘COPY file1 to file2’ This failed as well, again, without a log entry. We rebooted the server, without making any other changes, and now it is working. We replaced the COPY command with the original command, and it, too, is working. ALSO, this same server will sometimes fail to run ARPLUGINs (logging in shows an error), and a reboot fixes it, too. Has anyone else seen this strange behavior? My only workaround is to reboot every night. TIA, Joel Joel Senderjdsen...@earthlink.net mailto:jdsen...@earthlink.net 310.829.5552 tel:310.829.5552 _ http://www.avast.com/ This email is free from viruses and malware because avast! Antivirus http://www.avast.com/ protection is active. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Run Process fails without error message
Believe it or not, most of the problems I have had running Remedy in a VM are directly related to the Host not allocating sufficient resources, or having too many VM's and not enough resources to go around. I have also had a weird 'random reboot' scenario where all VM's on a host are rebooted when the host is running AMD processorsthis is apparently confirmed by VMWare as a processor problem, and the 'ball' is in AMD's court to get it fixedbeyond those issues, I haven't had problems running Remedy app servers in a VM...in fact...believe it or not, my current Production DB is a VM as well :) On Wed, Aug 20, 2014 at 8:24 PM, arslist arsl...@danielbloom.ca wrote: ** I am glad you said no issues as he has described about the VMs. I would not believe you if you said without issues. Joel has described a weirdness that depending on it being a VM or not is also important. Dan *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* August 20, 2014 6:05 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Run Process fails without error message ** As much as I would like to jump on Dan's band wagon...I can't. I have countless Windows VM's running for MANY years with countless run-processes executing constantly with no issues as you have described. This is going to take quite a bit of troubleshooting to figure out what's going on So...you say a reboot, are you talking about an OS level reboot, or an application level reboot (restart the windows service). What happens if you just do an app restart, instead of an OS reboot This is an important difference, and it says a lot about what might be wrong On Wed, Aug 20, 2014 at 3:47 PM, arslist arsl...@danielbloom.ca wrote: ** If it is a VM WIN 2008 server it sounds normal (yes, my bias against VMs is showing again). Others can comment about it being WIN and that LINUX or other UNIX survives processes better. Dan *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Joel Sender *Sent:* August 20, 2014 5:02 PM *To:* arslist@ARSLIST.ORG *Subject:* Run Process fails without error message ** Got a head-scratcher here: Env: ARS 8.1.1, custom (e.g. SIMPLE) application on Win 2008 server. A filter executes a RUN PROCESS that issues an OS command that writes a PDF file. Everything was working fine for weeks, but this AM it failed. Filter logs show the command, but no results. To debug, the OS command was changed to ‘COPY file1 to file2’ This failed as well, again, without a log entry. We rebooted the server, without making any other changes, and now it is working. We replaced the COPY command with the original command, and it, too, is working. ALSO, this same server will sometimes fail to run ARPLUGINs (logging in shows an error), and a reboot fixes it, too. Has anyone else seen this strange behavior? My only workaround is to reboot every night. TIA, *Joel* Joel Senderjdsen...@earthlink.net310.829.5552 -- http://www.avast.com/ This email is free from viruses and malware because avast! Antivirus http://www.avast.com/ protection is active. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years